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Administration Packet 2011 10-20-11 C4, ��. o United City of Yorkville 800 Game Farm Road esr - U36 Yorkville, Illinois 60560 .r Telephone: 630-553-4350 Fax: 630-553-7575 AGENDA ADMINISTRATION COMMITTEE MEETING Thursday, October 20, 2011 6:00 p.m. City Hall Conference Room Citizen Comments: Minutes for Correction/Approval: September 15, 2011 New Business: 1. ADM 2011-51 Monthly Budget Report for September 2011 2. ADM 2011-52 Monthly Treasurer's Report for September 2011 3. ADM 2011-53 Cash Statement for August 2011 4. ADM 2011-54 Annual Treasurer's Report 5. ADM 2011-55 Comp Time Report 6. ADM 2011-56 Tax Levy Estimate 7. ADM 2011-57 Fox Industrial TIF— Surplus and Termination a. Ordinance Authorizing Payment of Redevelopment Project Costs &Distribution of Surplus from the Special Tax Allocation Fund of the City's Fox Industrial Park Redevelopment Project Area b. Ordinance Dissolving the Fox Industrial Park Tax Increment Redevelopment Project Area Special Tax Allocation Fund and Terminating the Designation of the Fox Industrial Park Tax Increment Redevelopment Project Area 8. PW 2011-57 Minimum Fines for Ordinance Violations 9. ADM 2011-58 Human Resources Commission Discussion 10. ADM 2011-59 Administration Committee Meeting Schedule for 2012 11. ADM 2011-60 Resolution Regarding Access to the City Clerk's Safety Deposit Box Old Business: 1. ADM 2011-49 Residential Electric Consolidation 2. ADM 2011-50 Downtown TIF Budget Amendment 3. ADM 2011-43 City Services Survey 4. ADM 2011-24 Procedural Ordinance 5. ADM 2011-41 Redistricting—Ward Maps 6. PW 2011-39 Residential Solid Waste Franchise Agreement Additional Business: UNITED CITY OF YORKVILLE WORKSHEET ADMINISTRATION COMMITTEE Thursday, October 20, 2011 6:00 PM City Hall Conference Room --------------------------------------------------------------------------------------------------------------------------------------- CITIZEN COMMENTS: --------------------------------------------------------------------------------------------------------------------------------------- --------------------------------------------------------------------------------------------------------------------------------------- MINUTES FOR CORRECTION/APPROVAL: --------------------------------------------------------------------------------------------------------------------------------------- 1. September 15, 2011 ❑ Approved ❑ As presented ❑ With corrections --------------------------------------------------------------------------------------------------------------------------------------- NEW BUSINESS: --------------------------------------------------------------------------------------------------------------------------------------- 1. ADM 2011-51 Monthly Budget Report for September 2011 ❑ Moved forward to CC consent agenda? Y N ❑ Approved by Committee ❑ Bring back to Committee ❑ Informational Item ❑ Notes --------------------------------------------------------------------------------------------------------------------------------------- 2. ADM 2011-52 Monthly Treasurer's Report for September 2011 ❑ Moved forward to CC consent agenda? Y N ❑ Approved by Committee ❑ Bring back to Committee ❑ Informational Item ❑ Notes --------------------------------------------------------------------------------------------------------------------------------------- 3. ADM 2011-53 Cash Statement for August 2011 ❑ Moved forward to CC consent agenda? Y N ❑ Approved by Committee ❑ Bring back to Committee ❑ Informational Item ❑ Notes --------------------------------------------------------------------------------------------------------------------------------------- 4. ADM 2011-54 Annual Treasurer's Report ❑ Moved forward to CC consent agenda? Y N ❑ Approved by Committee ❑ Bring back to Committee ❑ Informational Item ❑ Notes --------------------------------------------------------------------------------------------------------------------------------------- 5. ADM 2011-55 Comp Time Report ❑ Moved forward to CC consent agenda? Y N ❑ Approved by Committee ❑ Bring back to Committee ❑ Informational Item ❑ Notes -------------------------------------------------------------------------------------------------------------------------------------- 6. ADM 2011-56 Tax Levy Estimate ❑ Moved forward to CC consent agenda? Y N ❑ Approved by Committee ❑ Bring back to Committee ❑ Informational Item ❑ Notes --------------------------------------------------------------------------------------------------------------------------------------- 7. ADM 2011-57 Fox Industrial TIF— Surplus and Termination Ordinances ❑ Moved forward to CC consent agenda? Y N ❑ Approved by Committee ❑ Bring back to Committee ❑ Informational Item ❑ Notes --------------------------------------------------------------------------------------------------------------------------------------- 8. PW 2011-57 Minimum Fines for Ordinance Violations ❑ Moved forward to CC consent agenda? Y N ❑ Approved by Committee ❑ Bring back to Committee ❑ Informational Item ❑ Notes -------------------------------------------------------------------------------------------------------------------------------------- 9. ADM 2011-58 Human Resources Commission Discussion ❑ Moved forward to CC consent agenda? Y N ❑ Approved by Committee ❑ Bring back to Committee ❑ Informational Item ❑ Notes --------------------------------------------------------------------------------------------------------------------------------------- 10. ADM 2011-59 Administration Committee Meeting Schedule for 2012 ❑ Moved forward to CC consent agenda? Y N ❑ Approved by Committee ❑ Bring back to Committee ❑ Informational Item ❑ Notes -------------------------------------------------------------------------------------------------------------------------------------- 11. ADM 2011-60 Resolution Regarding Access to the City Clerk's Safety Deposit Box ❑ Moved forward to CC consent agenda? Y N ❑ Approved by Committee ❑ Bring back to Committee ❑ Informational Item ❑ Notes --------------------------------------------------------------------------------------------------------------------------------------- OLD BUSINESS: --------------------------------------------------------------------------------------------------------------------------------------- 1. ADM 2011-49 Residential Electric Consolidation ❑ Moved forward to CC consent agenda? Y N ❑ Approved by Committee ❑ Bring back to Committee ❑ Informational Item ❑ Notes --------------------------------------------------------------------------------------------------------------------------------------- 2. ADM 2011-50 Downtown TIF Budget Amendment ❑ Moved forward to CC consent agenda? Y N ❑ Approved by Committee ❑ Bring back to Committee ❑ Informational Item ❑ Notes --------------------------------------------------------------------------------------------------------------------------------------- 3. ADM 2011-43 City Services Survey ❑ Moved forward to CC consent agenda? Y N ❑ Approved by Committee ❑ Bring back to Committee ❑ Informational Item ❑ Notes --------------------------------------------------------------------------------------------------------------------------------------- 4. ADM 2011-24 Procedural Ordinance ❑ Moved forward to CC consent agenda? Y N ❑ Approved by Committee ❑ Bring back to Committee ❑ Informational Item ❑ Notes --------------------------------------------------------------------------------------------------------------------------------------- 5. ADM 2011-41 Redistricting—Ward Maps ❑ Moved forward to CC consent agenda? Y N ❑ Approved by Committee ❑ Bring back to Committee ❑ Informational Item ❑ Notes --------------------------------------------------------------------------------------------------------------------------------------- 6. PW 2011-39 Residential Solid Waste Franchise Agreement ❑ Moved forward to CC consent agenda? Y N ❑ Approved by Committee ❑ Bring back to Committee ❑ Informational Item ❑ Notes --------------------------------------------------------------------------------------------------------------------------------------- ADDITIONAL BUSINESS: --------------------------------------------------------------------------------------------------------------------------------------- ,<s0 C/py Reviewed By: Agenda Item Number �^ h: O -0 Legal ❑ Minutes EST. 1836 Finance ❑ . �_ Engineer ❑ Tracking Number City Administrator ❑ O a t9 Public Works ❑ VIC Agenda Item Summary Memo Title: Minutes of the Administration Committee— September 15, 2011 Meeting and Date: Administration Committee 10/20/11 Synopsis: Council Action Previously Taken: Date of Action: Action Taken: Item Number: Type of Vote Required: Majority Council Action Requested: Committee Approval Submitted by: Minute Taker Name Department Agenda Item Notes: DRAFT UNITED CITY OF YORKVILLE ADMINISTRATION COMMITTEE MEETING Thursday, September 15, 2011 6:OOpm City Hall Conference Room COMMITTEE MEMBERS IN ATTENDANCE: Chairman Rose Spears Alderman Carlo Colosimo Alderman George Gilson Absent: Alderman Marty Munns OTHER CITY OFFICIALS IN ATTENDANCE: Finance Director Rob Fredrickson Treasurer Bill Powell GUESTS: Tony Scott,Kendall County Record The meeting was called to order at 6:12pm by Chairman Rose Spears. Citizen Comments: None Minutes for Correction/Approval - August 18, 2011 Alderman Gilson said he would like to see names associated with ideas or questions in the minutes. The other committee members agreed they would also like to see key points identified with names. In addition, the committee agreed they would like absent Aldermen listed as such in the minutes and if arriving late, then the time should be indicated. The minutes were then approved as submitted. New Business: 1. ADM 2011-45 Monthly Budget Report for August 2011 Mr. Fredrickson said this budget represents 33% of the fiscal year. He pointed out that on page 24, it shows the general fund is tracking well and is up 41% due to property tax receipt. The expenditures are down slightly at 31%. Currently, there is a positive variance of$1.3 million of revenues over expenditures. Alderman Gilson and others had several questions/comments regarding the budget. 1. Page 3: Administration expenditures—YTD for rental and lease purchases, budgeted zero,but $572 was spent. This is copier expense that is allocated across 1 all departments. Previously, copier expense was put under Finance and was split equally for all departments. To move to a different fund or line item would require a budget amendment according to Mr. Frederickson. 2. Page 3: Community relation announcement was advertisement expense. 3. Page 3: Engineering expenses: $546 was spent,but zero was budgeted. This was a pro-rate for copier expenses. 1 4. Evon�min�PVPVIv"ii°vlit hm a VTD budget of tarn however 't,15 M!1 n -Pnr V1111V DeY t/ lAU 4�V L.iVl V, 1 V , VI""1✓,VVV YY�l1J 1V1 4 contractual agreement. 5. Public Works showed $734 spent,but zero budgeted. Was for in-town road proj ect. 6. Page 7: Community relations spent$440 for door to door distribution of parks & rec program guides, should be coded to Parks 7. The low impound fees were questioned and Alderman Colosimo said there have been several impounds. It was determined that the fees might have gone into the general fund,but should be in the police capital funds. 8. Page 9: Mr. Colosimo questioned where the funds are for the weather sirens just approved. $194,000 is in the police capital funds and will cover the sirens. 9. Page 11: State grant is for the Safe Route to School program 10. $17,600 for building permits helps cover Community Development personnel costs. 11. Engineering capital fees: $1,100 received to date and is on track to the$3,000 budgeted 12. Development fees are budgeted at $20,000 with only$785 received. This could increase greatly with just one project according to Fredrickson. 13. Page 12: Rental income for water tower only at 15.77%--Mr. Fredrickson thinks there is a large one-time payment anticipated, he will research. 14. Page 15: Chairman Spears asked about land cash revenue. She received a call from a resident who asked when a park would be built. A staff member said City is waiting for Verizon to pay for a tower to help pay for this. Finance Director thought Verizon had paid and will verify. 15. Page 15: $312,655 in line item 4702 budgeted at zero. Was for OSLAD grant tied to last year's revenue. 16. Page 16: Park&Rec revenue estimated at$180,000—Mr. Gilson said this is far below the predicted program fees. Mr. Fredrickson will talk with Laura Schraw. 17. George Gilson asked if Hometown Days was a loss. It was thought money was made. Mr. Colosimo asked if the sponsorship money would be coming in September. $11,200 anticipated in sponsorship revenues and$1,494 received. The numbers should catch up as they are received. Rob Fredrickson will determine if concession revenues go to concessions or Hometown Days. 18. $11,200 anticipated in sponsorship revenues and $1,494 received. The numbers should catch up as they are received. Rob Fredrickson will determine if concession revenues go to concessions or Hometown Days. 19. Page 16: Part time salaries at 82.2% -- it is believed to be seasonal workers—will be researched. 20. Page 17: Concession wages underperforming? Could be seasonal, will be checked. Ms. Spears also compared expenditures to revenues. 21. "Professional services" was determined to be referees and minute-taker salaries. This is at 69% and Gilson asked if this would be over budget. Will be researched. 2 22. Program refunds are at 61.7% already, are programs down and focus on membership? Rob Fredrickson will check with Tim Evans. 23. Page 18: Supplies noted at 63% of budget 24. Rental income noted at only 10% of budget and personal training fees at only 16% 25. Comment that City is at 70% of gas budget for Park and Rec 26. Mr. Fredrickson will speak with Administrator Olson &Parks Department regarding the many questions on the budget 27. Some general concerns noted about Library budget 2. ADM 2011-46 Monthly Treasurer's Report for August 2011 Treasurer Powell reported the following: Beginning balance August 1: $6,172,614 August revenues: $2,908,720 August expenses: $2,018,718 Ending balance: $9,721.527 This info moves forward to the Council consent agenda. 3. ADM 2011-47 Cash Statement for July 2011 Mr. Fredrickson said this is an informational item showing July cash balance. The committee thanked him for this type of report. 4. ADM 2011-48 Fiscal Year 2011 Budget Report These are the final audited numbers and the Finance Director formatted the report with Revenues, Expenditures, Changes in Fund Balance and Budgeted Actuals. Mr. Fredrickson noted the General Fund had a surplus in 2011 of$221,000 that increases the Fund Balance even though the General Fund is still at a negative$271,900. This report will move forward to the Council consent agenda. 5. ADM 2011-49 Residential Electric Consolidation Finance Director Fredrickson commented that if the City moves forward with this consolidation, the new company would only supply the power and Corn Ed would still perform service. Such a program would require a one-year contract according to Bill Powell and the rates can vary. Overall, the program appears to save money and could be put on a ballot for referendum. Citizens can opt out if they choose and remain with ComEd. Alderman Gilson asked for preliminary information. This item will come back to committee for further discussion. 6. ADM 211-50 Downtown TIF Budget Amendment The Finance Director wishes to include a line item for"costs for project development" and Alderman Gilson asked to keep attorney fees in a separate line for TIF. According to Fredrickson, the attorney fee item must be approved by the Council. This will be discussed again at the October Administration meeting. 3 Old Business: 1. ADM 2011-43 City Services Survey Mr. Gilson said he did not like "don't know" as an answer option and it should be removed. Alderman Colosimo said it depends on the computer and how the survey is set up,but he is OK with someone not answering a certain question. Mr. Gilson said he would like to add 2 other choices to question#4 regarding assets of Yorkville. Those choices would be: j.) City services (and list them) and k.)public safety. The consensus of the group was to provide for ranking the services. It was also suggested to keep the survey relatively short to maintain responder attention. The committee members liked the idea of asking respondents to list specific stores they would like and it was noted this could stir interest for potential businesses. It was suggested to include some potential business names on the survey. Gilson also suggested being more specific about answers for the weed enforcement question. Alderman Spears discussed snow removal and said she had received calls from Grande Reserve residents. She said the streets were not City streets according to Eric Dhuse. She cited this example as to how a department may be unfairly rated on a survey. Mr. Colosimo suggested including a question about how long a resident has lived in Yorkville. It was decided that question#15 and#16 will be removed. Question#17 should have ethnicity removed. It was decided to reduce and revise the age categories to 18-25, 25-35, 35-55 and over. This survey will be brought back to the October meeting to review the final draft. 2. ADM 2011-24 Procedural Ordinance Chairman Spears suggested tabling this item since meetings seem to be running smoothly. Mr. Colosimo added that he liked basic rules and would like to be proactive with a basic procedure. Discussion and suggestions included the following. Prior to votes, 3 Public Hearings were requested for#1,under"c"by Alderman Gilson. However, it was noted that a court reporter is needed each time, therefore adding to the expense. It was suggested that a vote should not be taken the same day as the Public Hearing or first reading. Alderman Spears said that when she proposed the adoption of a first reading, that it first be publicized, then public comment could be obtained after a second reading. Alderman Colosimo said the committee should decide if a vote is to be taken or if a first and/or second reading is needed. Another suggestion was from Mr. Powell who said a vote could be taken the same night as the second reading,unless public comment caused any Alderman to table it. There was also a discussion of committee structures and how committees are chosen. A suggestion was made that perhaps the City Council should have final approval of the makeup of each committee. 4 This ordinance will come back to this committee for consideration of the final draft. Additional Business: Alderman Colosimo asked that the redistricting map be brought back under Old Business and the committee agreed. This will allow for review and comment by citizens. There was no further business and the meeting was adjourned at 7:48pm. Minutes transcribed by Marlys Young, Minute Taker 5 C/Ty Reviewed By: Agenda Item Number �! O J Legal ❑ NB #1 EST. ,` � `1836 Finance ■ Engineer ❑ Tracking umber (� � I � CO City Administrator ■ g �oi'f Consultant ❑ W ADM 2011-51 1L4.E �`'�. El Agenda Item Summary Memo Title: Budget Report for September 2011 Meeting and Date: Administration Committee 10/20/11 Synopsis: August budget report and income statement. Council Action Previously Taken: Date of Action: Action Taken: Item Number: Type of Vote Required: Council Action Requested: Discussion Submitted by: Rob Fredrickson Finance Name Department Agenda Item Notes: BUDGET REPORT FOR THE PERIOD ENDING SEPTEMBER 30,2011 ACTUTALS BY MONTH(Cash Basis) %Of FEsertt l"eels 85k 17% 2514 33N 425 Year-lo-Date ANNUAL 1ACCOUNT NUMBER DESCRIPTION May-11 .Tune-11 July-11 August-11 September-11 Totals BUDGET %of Budget GENERAL FUND REVENUES _ 01-000-40-00-4000 PROPERTY TAXES-CORPORATE LEVY 366,362 754,059 28.6301 281.365 743,499 2,173,915 2,290,904 94.891/'o 01-000-40-00-4010 PROPERTY TAXES-POLICE PENSION 57,847 119,062 4,521 44,426 117,395 343,251 375,000 91.53% 01-000-40-00-4012 PROPERTY TAXES-FOX INDUSTRIAL - - - - - - - 0.00% 01-000-40-00-4030 MUNICIPAL SALES TAX 169,093 210,574 209,931 225,479 247,713 1,062,789 2,550,000 41.68% 01-000-40-00-4040 ELECTRIC UTILITY TAX - 136,433 - - 141,597 278,030 591,600 47.00% 01-000-40-00-4041 NATURAL GAS UTILITY TAX - 102,673 - - 37,606 140,279 290,700 48.26% 01-000-40-00-4043 TELEPHONE UTILITY TAX 42,899 40,525 46,298 42,738 42,901 215,363 535,500 40.22%n 01-000-40-00-4045 CABLE FRANCHISE FEES 56,358 - - 57,242 - 113,600 204,000 55.69% 01-000-40-00-4050 HOTEL TAX 2,934 4,014 6,018 5,900 5,018 23,884 30,600 78.05% 01-000-40-00-4060 AMUSEMENT TAX 181 252 780 90,372 624 92,209 134,000 68.81% 01-000-40-00-4065 ADMISSIONS TAX - - - - - - 190,000 0.00% 01-000-40-00-4070 BUSINESS DISTRICT TAX 18,453 25,565 23,787 24,471 27,616 119,892 300,000 39.96% 01-000-40-00-4075 AUTO RENTAL TAX 687 909 800 651 772 3,819 7,140 53.49% 01-000-40-00-4080 PARA-MUTUEL TAX 2,733 3,793 - 1,811 4,447 12,784 15,000 85.22% 01-000-41-00-4100 STATE INCOME TAX - 142,890 193,873 156,645 101,008 594,417 1,340,000 44.36% 01-000-41-00-4105 LOCAL USE TAX 19,635 21,844 20,408 19,884 21,970 103,741 210,000 49.40% 01-000-41-00-4110 ROAD&BRIDGE TAX 28,104 54,613 2,193 22,098 52,838 159,846 164,296 97.29% 01-000-41-00-4120 PERSONAL PROPERTY REPL TAX 3,033 - 2,114 529 - 5,676 13,000 43.66% 01-000-41-00-4160 FEDERAL GRANTS 176 - 5,447 - 5,623 9,200 61.12% 01-000-41-00-4170 STATE GRANTS 3,876 - 1,650 - 5,526 - 0.00% 01-000-41-00-4182 MISC INTERGOVERNMENTAL - - - - - - 2,000 0.00% 01-000-42-00-4200 LIQUOR LICENSE 1,010 938 1,325 245 - 3,518 40,000 8.80% 01-000-42-00-4205 OTHER LICENSES&PERMITS 623 194 269 10 269 1,364 3,000 45.47% 01-000-42-00-4210 BUILDING PERMITS 21,392 9,173 12,816 9,503 36,108 88,993 122,400 72.71% 01-000-42-00-4220 FILING FEES - - - - - - 250 0.00% 01-000-43-00-4310 TRAFFIC FINES 14,457 6,470 4,875 5,495 5,427 36,723 95,000 38.66% 01-000-43-00-4320 ADMINISTRATIVE ADJUDICATION 1,816 1,791 1,625 2,445 1,870 9,547 30,000 31.82% 01-000-43-00-4325 POLICE TOWS 8,000 7,500 5,000 5,500 5,500 31,500 90,000 35.00% 01-000-44-00-4400 GARBAGESURCHARGE 124 203,755 98 205,203 191 409,371 1,175,000 34.84% 01-000-44-00-4405 COLLECTION FEE-YBSD - - - - - - 123,932 0.00% 01-000-44-00-4412 SERVICE CHARGE-LIBRARY - - - - - - - 0.00% 01-000-44-00-4414 OTHER SERVICES - - - - - - - 0.00% 01-000-44-00-4417 REIMB.-MISCELLANEOUS - - - - - - - 0.00% 01-000-44-00-4474 POLICE SPECIAL DETAIL - 350 - - - 350 5,000 7.00% 01-000-45-00-4500 INVESTMENT EARNINGS 3 89 301 310 519 1,223 2,000 61.13% 01-000-46-00-4601 REIMB-LEGAL EXPENSES 6,032 1,043 1,140 1,090 8,976 18,282 12,000 152.35% 01-000-46-00-4650 REIMB-TRAFFIC SIGNAL - - - - - 15,000 0.00% 01-000-46-00-4668 REIMB-COBRA CONTRIBUTIONS - 2,362 3,934 2,200 8,496 20,000 42.48% 01-000-46-00-4669 REIMB-RETIREE CONTRIBUTIONS 3,475 4,429 4,428 4,428 5,380 22,139 50,000 44.28% 01-000-46-00-4670 REIMB-EMP INS CONTRIBUTIONS 8,166 8,023 7,408 7,498 7,379 38,473 190,000 20.25% 01-000-46-00-4671 REIMB-LIFE INSURANCE 325 320 280 270 270 1,4661 4,800 1 30.55% 1 14,qy FiseielYear x K- Mi^ 25% 33% 42 1, Year-to-Dale ANNUAL 4CCOUNT NUAMElt DF.SCRIPTION 1Euw?,-11 JDIGe-11_. ll •ill z� -1@ •41 Tof b BUDGET %of BudW 01-000-46-00-4072 REI.`tiM-LIBRARY INSURANCE 7,657 7,728 7,934 - 15,808 38,686 01-000-46-00-4680 REIMB-LIABILITY INSURANCE - 706 22,083 508 - 23,297 5,000 465.93% 01-000-46-00-4681 REI MB -WORKERS COMP 18,853 - - - - 18,853 0.00% 01-000-46-00-4685 REIMB-CABLE CONSORTIUM 19.5f}5 - - - - 19,505 40,000 48.76% 01-000-46-00-4690 REIMB-MISCELLANEOUS 416 703 296 1,952 454 3,827 4,000 95.54% 01-000-48-00-4820 RENTALINCOME 1,100 545 6'30 655 970 3,900 9,000 43.33% 01-000-48 vv-,t 45 DONATIONS 50 _ _ _ _ 50 2,0(10 2.50% 01-000-4800-4850 MISCELLANEOUS INCOME - - (13) 1.693 - 1,680 5,000 33-59% 01-000-49-00-4951 TRANSFER FROM WATER 7.655 7.655 7,655 7.655 7,655 38,276 91,863 41.67% 01-000-49-00-4952 TRANSFER FROM SEWER 6,920 6,920 6,920 6,920 6,920 34,602 83,045 41.67% 01-000-49-00-4972 TRANSFER FROM LAND CASH 1,674 1,674 1.674 1.674 1,674 8,368 20,084 41.67% TOTAL REVENUES:GENERAL FUND 901,625 1,889,0751 630.030 1,243,761 1652,635 6,317,1261 11,491,374 54.97%a ADMINSTRATION EXPENDITURES 01-110-50-00-5001 SALARIES-MAYOR 860 925 860 825 825 4,295 11,000 39.05% 01-110-50-00-5002 SALARIES-LIQUOR COMM 83 83 83 83 83 417 1,000 41.67% 01-110-50-00-5003 SALARIES-CITY CLERK 777 742 642 742 642 3,543 9.1000 39.37% 01-110-50-00-5004 SALARIES-CITY TREASURER 500 500 400 500 500 2,400 6,500 36.92% 01-110-50-00-5005 SALARIES-ALDERMAN 4,175 4,200 4,145 4,000 3,900 20,420 50,320 40.58% 01-110-50-00-5010 SALARIES-ADMINISTRATION 14,330 14,537 18,100 18,100 27,149 92,215 195,000 47.29% 01-110-50-00-5020 OVERTIME - - 113 119 - 232 575 40.41% 01-110-52-00-5212 RETIREMENT PLAN CONTRIBUTION 1,735 1,843 2,187 2,184 3,023 10,972 25,000 43.89% 01-110-52-00-5214 FICA CONTRIBUTION 1,434 1,446 1,690 1,692 2,324 8,586 20,106 42.71% 01-110-54-00-5412 TRAINING&CONFERENCES - 339 25 - 605 969 3,000 32.30% 01-110-54-00-5415 TRAVEL&LODGING - - - - - - - 0.00% 01-110-54-00-5423 PUBLIC RELATIONS - - - - - - 150 0.00% 01-110-54-00-5426 PUBLISHING&ADVERTISING - 6 - 10 151 167 2,000 8.34% 01-110-54-00-5430 PRINTING&DUPLICATION - 292 753 - 668 1,713 6,750 25.38% 01-110-54-00-5440 TELECOMMUNICATIONS - 596 1,052 1,062 1,195 3,905 21,200 18.42% 01-110-54-00-5451 CODIFICATION - - - - - - 8,000 0.00% 01-110-54-00-5452 POSTAGE&SHIPPING - 142 3,197 (579) 117 2,878 14,000 20.56% 01-110-54-00-5462 PROFESSIONAL SERVICES - 2,210 2,051 1,878 1,001 7,140 11,000 64.91% 01-110-54-00-5473 KENDALL COUNTY PARATRANSIT - - - - - - 30,000 0.00% 01-110-54-00-5474 SENIOR SERVICE FUNDING - - - - - - 0.00% 01-110-54-00-5477 BUILDING INSPECTIONS - - - - - - - 0.00% 01-110-54-00-5480 UTILITIES - 764 657 612 814 2,847 28,000 10.17% 01-110-54-00-5485 RENTAL&LEASE PURCHASE 143 143 143 143 143 715 - 0.00% 01-110-54-00-5488 OFFICE CLEANING - - 1,196 1,196 1,196 3,588 14,400 24.92% 01-110-54-00-5490 DUES&SUBSCRIPTIONS 1,384 6,174 230 592 95 8,475 16,600 51.05% 01-110-56-00-5610 OFFICE SUPPLIES 70 2,295 166 191 564 3,286 15,000 21.91% 01-110-56-00-5635 COMPUTER EQUIPMENT&SOFTWARE - - - - - - 850 0.00% 01-110-56-00-5640 REPAIR&MAINTENANCE - - - - - - 100 0.00% TOTAL EXPENDITURES:ADMINISTRATION 25,492 37,236 3716-92- 33,350 44 995 178,764 489,551 36.52% FINANCE EXPENDITURES 01-120-50-00-5010 ISALARIES&WAGES 12.812 13.604 1 x.812 12.812 19.218 71,259 17.5,000 40.72% 2 %ofF'iscoi Ye it 85f 17'r ?Sxr 3.3ck 47% �ULTIyTI�fTMI111;lIt f�Pgllt3Nl _ °------,Ilae•1] - 1 A temW-01 Tat 1 8 D_GAT �'ootBudget 01-120-52-00-5212 RETIREMENT PLAN CONTRIBUTION 1,233 1,308 1,233 1,247 1,856 6,877 17,500 39.29% 01-120-52-00-5214 FICA CONTRIBUTION 967 1,028 974 985 1,473 5,427 13,005 41.73% 01-120-54-00-5412 TRAINING&CONFERENCES - - - - - - 2,000 0.00%n 01-120-54-00-5414 AUDITING SERVICES - - 2,000 12,000 13,000 27,000 45,000 60.00% 01-120-54-00-5415 TRAVEL&LODGING - - - - - - 1,000 0.00% 01-120-54-00-5430 PRINTING&DUPLICATING - - - - - - 500 0.00% 01-120-54-00-5440 TELECOMMUNICATIONS - 45 45 45 45 180 600 30.00% 01-120-54-00-5452 POSTAGE&SHIPPING - - - 107 - 107 500 21.39% 01-120-54-00-5460 DUES&SUBSCRIPTIONS 80 - 35 - - 115 850 13.53% 01-120-54-00-5462 PROFESSIONAL SERVICES 1,847 1,945 56 290 322 4,460 42,000 10.62% 01-120-54-00-5485 RENTAL&LEASE PURCHASE 143 1,892 1,156 420 143 3,754 15,000 25.03% 01-120-54-00-5495 OUTSIDE REPAIR&MAINTENANCE - - - - 250 250 1,800 13.89% 01-120-56-00-5610 OFFICE SUPPLIES - 343 128 136 - 607 2,500 24.28% 01-120-56-00-5630 SMALL TOOLS&EQUIPMENT - - - - - 250 0.00% 01-120-56-00-5635 ICOMPUTER EQUIPMENT&SOFTWARE - - - - - 2,500 0.00% 01-120-56-00-5640 IREPAIR&MAINTENANCE - - - - - - 500 0.00% TOTAL EXPENDITURES:FINANCE 17,082 20165 1-8-,4-38 28,043 36,3071 120,036 320,5W 37.45% COMMUNITY RELATIONS EXPENDITURES 01-130-54-00-5426 JPUBLISHING&ADVERTfSING - 333 - - - 333 333 100.00'/, TOTAL iixprNDITURES: COMMUNITY RELATIONS - 333 - - - 333 333 IOO.OII% ENGINEERING EXPENDITURES 01-150-50-00-5010 SALARIES&WAGES 12,929 55,188 10,006 - 78,123 172,000 45.42% 01-150-50-00-5020 OVERTIME - - - - - 500 0.00% 01-150-52-00-5212 RETIREMENT PLAN CONTRIBUTIO 1,230 5,248 952 - - 7,430 16,500 45.03% 01-150-52-00-5214 FICA CONTRIBUTION 960 4,193 765 - - 5,918 13,236 44.71% 01-150-54-00-5412 TRAINING&CONFERENCES - - - - - - 2,250 0.00% 01-150-54-00-5415 TRAVEL&LODGING - - - - 3 3 400 0.80% 01-150-54-00-5430 PRINTING&DUPLICATING - 38 139 - 109 286 1,500 19.07% 01-150-54-00-5440 TELECOMMUNICATIONS - 104 103 - - 207 2,200 9.39% 01-150-54-00-5452 POSTAGE&SHIPPING - - - 23 - 23 500 4.50% 01-150-54-00-5460 DUES&SUBSCRIPTIONS - - - - - - 1,200 0.00% 01-150-54-00-5462 PROFESSIONAL SERVICES - 508 1,098 98 - 1,704 32,550 5.23% 01-150-54-00-5485 RENTAL&LEASE PURCHASE 137 137 137 137 137 683 - 0.00% 01-150-54-00-5495 OUTSIDE REPAIR&MAINTENANCE - 27 - - - 27 1,500 1.81% 01-150-56-00-5600 WEARING APPAREL - - - - - - 100 0.00% 01-150-56-00-5610 OFFICE SUPPLIES - 7 - - - 7 1,000 0.70% 01-150-56-00-5622 ENGINEERING SUPPLIES - - - - - - 1,500 0.00% 01-150-56-00-5630 SMALL TOOLS&EQUIPMENT - - - - - - 500 0.00% 01-150-56-00-5635 COMPUTER EQUIPMENT&SOFTWARE - - - - - - 4,550 0.00% 01-150-56-00-5640 REPAIR&MAINTENANCE - - - - - - 1,000 0.00% 01-150-56-00-5645 IBOOKS&PUBLICATIONS - I - - - - 150 0.00% TOTAL EXPENDITURES:ENGINEERING 15,255 65,450 F 13,1991 257 1 249 94,410 253,136 37.30% POLICE EXPENDITURES 01-210-50-00-5010 T ALARIES-POLICE OFFICERS 87.672 1 4)5.900 1 85.295 78.245 1 120.451 467,563 1,250,000 37.41% 3 %raj 1'is-erl Year 855 17':{; 25% 331q. 42% Year-to-Date ANNUAL ACCOUNT NUMBFR DFSCITFP n0N P+1 -11 r��I® -il1 ..I I !1u -11 _ a`-11 Totals BUDGET `Rr of 0udget 01-210-50-00-5012 SAT.ARIES-LIEUT15ERGEANTS/CHIE 44,835 49) 174 SI.59"' 4�fi,7,5 66,038 258.374 61(WOO 42.16cic 01-_210-50-00-5013 SALARTG5-POLICE CLERKS 11.204 15,227 7,7-17 8.715 14,557 57,449 120.000 4 7.97elr. 01-210-50-00-5014 SALARIES-CROSSING GUARD 1.1.10 583 - - 1,193 2.886 20,000 1-. 01-210-50-00-5015 PART-TIME SALARIES 6.068 3.0"90 4,155 2,'90 5.923 22.227 39,000 56.99% 01-210-50-00-5017 CADET PROGRAM 875 1,375 1,247 1.?_"] - 4.727 13,500 35.02% 01-210-50-00-5020 OVERTIME 6,970 6,848 12,214 6.850 14,226 47.168 75.000 62.89%a. 01-210-52-00-5212 RETIREMENT PLAN CONTRTBU TIO¢ 1,075 1,417 624 742 1,290 5.147 15,900 32 37%c 01-210-52-00-5213 EMPLOYER CONTRI-POL PEN 57,847 119,062 4,521 44,426 1 17,395 343.251 375,000 91.53% 01-210-52-00-5214 FICA CONTRIBUTION 11,692 11762 11,978 10,642 16.444 63.518 170,000 37.36% 01-210-54-00-5410 TUITION REIMBURSEMENT - - - - 1,510 1,510 2,800 53.93% 01-210-54-00-5411 POLICE COMMISSION 563 - - 581 590 1,734 15,000 11.56% 01-210-54-00-5412 TRAINING&CONFERENCES 50 920 150 (230) 495 1,385 12,000 11.54% 01-210-54-00-5415 TRAVEL&LODGING 183 1,264 83 946 195 2,672 10,000 26.72% 01-210-54-00-5426 PUBLISHING&ADVERTISING - - - I 1 - 11 200 5.60% 01-210-54-00-5430 PRINTING&DUPLICATING - 87 143 120 74 425 4,500 9.43% 01-210-54-00-5440 TELECOMMUNICATIONS - 1,757 1,7481 1,931 3,077 8,513 36,500 23.32% 01-210-54-00-5452 POSTAGE&SHIPPING 11 81 26 259 (60) 317 3,000 10.57% 01-210-54-00-5460 DUES&SUBSCRIPTIONS 90 80 (20) 210 50 410 1,350 30.37% 01-210-54-00-5462 PROFESSIONAL SERVICES - 35 598 1,034 141 1,808 4,000 45.20% 01-210-54-00-5466 LEGAL SERVICES - - - - - - 10,000 0.00% 01-210-54-00-5467 ADMIN ADJ-HEARING OFFICER 325 1,400 2,260 975 2,1.00 7,060 15,000 47.07% 01-210-54-00-5469 NEW WORLD LIVE SCAN - - - - - - 15,000 0.00%n 01-210-54-00-5472 KENDALL CO.JUVE PROBATION - - - - - - 3,000 0.00% 01-210-54-00-5484 MTD-ALERTS FEE 3,330 - - - - 3,330 6,660 50.00% 01-210-54-00-5485 RENTAL&LEASE PURCHASE 277 - 75 75 352 779 - 0.00% 01-210-54-00-5495 OUTSIDE REPAIR&MAINTENANCE 1,125 2,537 2,810 2,610 8,411 17,493 51,000 34.30% 01-210-56-00-5600 WEARING APPAREL 375 - 1,290 611 725 3,001 10,000 30.01% 01-210-56-00-5610 OFFICE SUPPLIES - 91 196 245 269 801 4,000 20.02% 01-210-56-00-5620 OPERATING SUPPLIES 13 837 148 621 54 1,672 8,000 20.91% 01-210-56-00-5635 COMPUTER EQUIPMENT&SOFTWARE - - - 55 312 367 7,000 5.24% 01-210-56-00-5640 REPAIR&MAINTENANCE - 1,554 - 576 875 3,004 12,250 24.52% 01-210-56-00-5669 GREAT PROGRAM - - - - 3,000 0.00% 01-210-56-00-5670 COMMUNITY RELATIONS - - 45 45 500 9.02% 01-210-56-00-5673 NEIGHBORHOOD WATCH - - - - - - 1,531 0.00% 01-210-56-00-5674 CITIZENS POLICE ACADEMY - - - - - - 1,839 0.00% 01-210-56-00-5678 COMPLIANCE CHECKS - - - - - - 500 0.00% 01-210-56-00-5690 SUPPLIES-GRANT REIMBURSABLE - 69 - - 3,030 3,099 4,200 73.79% 01-210-56-00-5695 GASOLINE - 7,814 7,028 7,473 6,531 28,847 85,000 33.94% 01-210-56-00-5696 AMMUNITION I - - - I - - - 2,000 0.00% TOTAL.EXPENDITURES:POLICE E 235,690 324,015 195,906 218,690 386,292 1,360,593 3,018,230 45.08% COMMUNITY DEVELOPMENT EXPENDITURES 01-220-50-00-5010 1 SALARIES&WAGES 17,750 26,622 11,148 8,690 2A 84,502 240.0(10 35.21% 01-220-52-00-5212 RETIREMENT PLAN CONTRIBUTION 1,688 2,532 1,060 826 7,914 27.275 29.01% 01-220-52-00-5214 FICA CONTRIBUTION 1,279 1,958 831 643 6.232 17,260 36.11% 01-220-54-00-5412 TRAINING&CONFERENCES - - - - 1.200 0.00'7 4 ?5,ri f Fiscal Year 81A 17`x+ 25 33% 42`e Year-W-Date ANNUAL ACCOUNT NUMBER DESC_'RfPTION lAily-Al julaw-11 MY-I 1 S r-11 'Totals BUDGET %uTBudget 01-220-54-00-5415 TRAVEL&LODGING - - - - - - 700 0.001i11) 01-270-54-00-5426 PLIBI.ISHING& ADVERTISING - - - 64 - 64 150 42.40% D1-220-54-00-5430 PRINTING& DUPLICATING - 38 60 - 109 207 1,500 13.78% 01-770-54-(]0-5440 TELECOMMUNICATIONS 109 108 112 111 441 1.500 29.41% 01-220-54-00-5452 POSTAGE&SHIPPING - - 63 - 63 500 12.53% 01-2'20-54-00-5459 INSPECTIONS - 680 - 7.061 6,128 13.869 20,000 69,35% 01-220-54-00-5460 DI ES&SulI'SCRIPTiO'N'S - 422 453 - - 875 1,500 58.33% 01-220-54-(1[)-5462 PROFESSIONAL SERVICES - - - 562' 311 873 6.000 14.51rep 01-220-54-00-5466 LEGAL SERVICES - 101 44 846 - 992 6,400 15.49% 01-220-54-00-5485 RENTAL&LEASE PURCHASE 137 137 137 137 137 683 - 0.00% 01-220-54-00-5486 ECONOMIC DEVELOPMENT - - - - - - 45,000 0.00% 01-220-56-00-5610 OFFICE SUPPLIES I - 16 - - 52 68 500 13.61% 01-220-56-00-5620 OPERATING SUPPLIES - - 79 - 29 108 3,000 3.61% 01-220-56-00-5630 SMALL TOOLS&EQUIPMENT - - - - - 125 0.00% 01-220-56-00-5635 COMPUTER EQUIPMENT&SOFTWARE - - - - 2,500 0.00% 01-220-56-00-5645 IBOOKS&PUBLICATIONS - - - - - 500 0.00% TOTAL EXPENDITURES:COMMUNITY DEVELP 20,854 32.6141 1.3,920 19,003 30,5110 116,890 375,610 31.12% PUBLIC WORKS-STREET OPERATIONS EXPENDITURES 01-410-50-00-5010 SALARIES&WAGES 18,990 19,377 19,377 19,377 30,015 107,134 270,000 39.68% 01-410-50-00-5020 OVERTIME - - - 71 89 160 15,000 1.07% 01-410-52-00-5212 RETIREMENT PLAN CONTRIBUTION 1,806 1,843 1,843 1,849 2,863 10,204 30,000 34.01% 01-410-52-00-5214 FICA CONTRIBUTION 1,408 1,438 1,438 1,443 2,251 7,978 23,500 33.95% 01-410-54-00-5412 TRAINING&CONFERENCES - - - - - - 2,000 0.00% 01-410-54-00-5440 TELECOMMUNICATIONS - 198 196 205 204 803 4,020 19.97% 01-410-54-00-5455 MOSQUITO CONTROL - 6,500 - - - 6,500 7,000 92.86% 01-410-54-00-5458 TREE&STUMP REMOVAL - 400 - 2,275 300 2,975 10,000 29.75% 01-410-54-00-5462 PROFESSIONAL SERVICES - 84 46 20 66 216 1,000 21.61% 01-410-54-00-5480 UTILITIES - 5,199 6,868 6,988 3,865 22,920 80,000 28.65% 01-410-54-00-5485 RENTAL&LEASE PURCHASE 33 540 33 33 33 672 1,000 67.19% 01-410-54-00-5495 OUTSIDE REPAIR&MAINTENANCE - 275 - 845 1,486 2,605 30,000 8.68% 01-410-56-00-5600 WEARING APPAREL 93 144 174 259 126 796 5,000 15.92% 01-410-56-00-5620 OPERATING SUPPLIES 34 1,632 1,564 949 377 4,556 9,500 47.96% 01-410-56-00-5626 HANGING BASKETS - 1,832 209 - - 2,041 2,000 102.06% 01-410-56-00-5630 SMALL TOOLS&EQUIPMENT 64 (64) - - - - 1,750 0.00% 01-410-56-00-5640 REPAIR&MAINTENANCE - 2,780 1,251 2,192 3,281 9,504 36,500 26.04% 01-410-56-00-5656 PROPERTY&BUILDING MAINT 66 1,238 664 2,471 930 5,368 30,000 17.89% 01-410-56-00-5695 GASOLINE - 2,886 1,279 2,914 4,062 11,140 33,600 33.15% 01-410-60-00-6041 SIDEWALK CONSTRUCTION - - I - 1 734 135 869 4,000 21.73% TOTAL EXP: PUBLIC WORKS-STREET OPS 22,4941 46,299 1 34,940 1 42,626 1 5(),081 0 196,441 595,870 32.97% PW-HEALTH&SANITATION EXPENDITURES_ 01-540-54-00-5442 lGARBAGE SERVICES - 100,361 - 200,660 99,975 400,996 1 1,195,000 33.56% (fl-540-54-00-5443 ILEAFPICKUP - 600 - - 600 1 6,000 1 10.00% TOTAL EXPENDITURES:PW HEALTH&SAN - 100,361 600 200,660 1 99,9750 401,596 1 1,201,000 1 33.44% ADMINISTRATIVE SERVICES EXPENDITURES 5 ofriwal Year 8%, 17% 25% 3.3 Ck 42% Vear-to-Date ANNUAL Totals BUDGET %at Budget ACCOUNT NUMBER I)ESCRIMON 150 5,000 7.00% 01-640-50-00-5092 POLICE SPECIAL DETAIL WAGES 350 - - 01-640-52-00-5216 GROUP HEALTH INSURANCE 201,872 113,613 97,253 97,135 88,841 598.714 1,204.000 49.73% 01-640-52-00-5222 GROUP LIFE INSURANCE 1,275 1.237 1.252 1.035 1.161 5.961 26.000 22.93% 01-640-52-00-5223 DENTAL&VISION INSURANCE 15,474 9,695 7,432 8,431 7,952 48,984 114,000 42.97% 01-640-52-00-5230 UNEMPLOYMIXr INSURANCE 12,508 - 18,762 - - 31,269 60,000 52.12% 01-640-52-00-5231 LIABIL171Y hNSURANICF, 49,629 53,504 -10,4 710 10,470 53,504 177577 339,200 52.35% 01-640-54-00-5456 CORPORTATE COUNSEL - 11.046 8,493 9,889 14,193 43,620 130,000 33.55% 01-640-54-00-5461 LITIGATION COUNSEL - 65 10,719 10,750 8,255 29,789 60,000 49.65%1 01-640-54-00-5462 PROFESSIONAL SERVICES 450 5,843 - 2,160 - 8,453 50,000 16.91% 01-640-54-00-5463 SPECIAL COUNSEL - 135 5.785 - 495 6,415 25,000 25.66% 01-640-54-00-5475 CABLE CONSORTIUM FEE - - 19,039 19,620 38,659 85,000 45.48% 01-640-54-00-5479 COMMUNITY RELATIONS 440 - - 440 - 0.00% 01-640-54-00-5481 MARKETING-HOTEL TAX 3,612 5,416 5,310 14,338 27,540 52.06% 01-640-54-00-5492 SALES TAX REBATE ::7- 7 322.505 168,802 491,308 900,000 54.59% 01-640-54-00-5493 BUSINESS DISTRICT REBATE 23,787 24,471 27,616 75,874 300,000 25.29% 01-640-54-00-5494 ADMISSIONS TAX REBATE - - - 114,000 0.00% 01-640-54-00-5499 BAD DEBT - 1,250 0.00% 01-640-56-00-5625 REIMBURSEABLE REPAIRS - 5,000 0.00% 01-640-99-00-9923 TRANSFER TO CITY WIDE CAPITAL 10,417 10,417 10,417 10,417 10,417 52,083 125,000 41.67% 01-640-99-00-9942 TRANSFER TO DEBT SERVICE 8,645 8,645 8,6451 8,645 1 8,645 43,225 103,740 41.67% 01-640-99-00-9979 TRANSFER TO PARK&RECEE�� 61,059 61,059 61,059 61,059 61,059 305,296 732,710 41.67% TOTAL EXPENDITURES:ADXHN SERVICES 361,328 275,608 268,125 591,423 475,870 1,972,353 4,473,257 44.09% 6 �i offjscaj YFRI �1�.rc 17.�.i. _1(2, 32% 42'k 1tea al ik A1�tfi11 SlI L DESCRIPIW t A1sy�-1! duns' duly--11 Augmt-11 September-11 lob f 10ET 96ot13tttlget TOTAL FUND REVENUES 901,625 1,88%075 630,030 1,243,761 1,652,635 6,317,126 11,491,374 54.97% TOTAL FUND EXPENDITURES 698,195 902,080 582,820 1 134,052 1,124,268 4,441,415 10,727,492 41.40% FUND SURPLUS(DEFICIT,) 203,430 9'86,995 47,210 109,700 528,367 1 1,875,711 763,882 FOX HILL SSA REVENUES 11-000-40-00-4011 PROPERTY TAXES-FOX HTLL SSA 599 1,272 64 576 1,126 3,637 3,786 96.07% 11-000-45-00-4500 INVESTMENT EARNINGS - 0 0 0 1 2 - 0.00% TOTAI.REVENUES:FOX HILL SSA 599 1,273 64 577 1-11-2-7 3,639 3,786 96.12% FOX HILL SSA EXPENDITURES 11-111-54-00-5495 OUTSIDE REPAIR&MAINTENANCE 61 1 I 767 I 6 f 4 014 2,608 3,804 68.56% TOTAL FUND REVENUES 5991 1,2731 64 1 577 1,127 W 3,639 1 3.7861 96.12% TOTAL FUND EXPENDITURES - 1 6141 7671 6141 614 m 2 608 3,8(W 68.56% FUND SURPLUS(DEFICIT) 599 659 (703) (-A7)1 513 M 1,031 SUNFLOWER SSA REVENUES 12-000-40-004012 PROPERTY TAXIS-SUNFLOWER SS 1,3621 2,2841 1181 1,391 1 1,937 7.092 7.5:0 94-.19% I2-000-45-00-4-500 INVESTMENT EARNINGS - 0 1 1 2 4 - 0.{)O�f° TOTAL REVENUES:SUNFLOWER SSA 1.3621 2.2841 1191 1.3921 1,939 7,096 7,530 94.23%w SUNFLOWER SSA EXPENDITURES 12-112-54-00-5495 1 OUTSIDE REPAIR&MAINTENANCE - 1.3091 6501 1,3091 1.301) 4,577 1 9,078 1 50.42% TOTAi.FUND REVENUES 1,3621 2,2$4 119 1.39? 1,939 7 1196 7,530 94.237c TOTAL FUND EXPENDITURES - 11-3091 65(1 1 1,3091 1,309 4,577 9,078 50.42%n FUND SURPLUS(DEFICIT) 1,362 975 (531)1 831 630 M 2,519 0.1,5481 MOTOR FUEL TAX REVENUES 15-000-41-00-4112 MOTOR FUEL TAX 34,752 34,093 31,723 36,973 36,308 173,850 355,000 48.97% 15-000-41-00-4113 MFT HIGH GROWTH - - - - - - 20,000 0.00% 15-000-41-00-4172 ILLINOIS JOBS NOW PROCEEDS - - - 73,122 73,122 142,000 51.49% 15-000-45-00-4500 INVESTMENT EARNINGS 29 28 24 25 26 132 1,000 13.21% 15-000-46-00-4605 REIMB-OLD JAIL/DWTWN PARKING - _ _ _ 493,000 0.00% 15-000-46-00-4690 REIMB-MISCELLANEOUS _ _ _ _ _ - 0.00% 11-5-000-48-00-4850 MISCELLANEOUS INCOME - - - - - - - 0.00% TO`1'AL,REVENUES:MOTOR FUEL TAX 34,781 34,122 31,747 110.120 36,334 247,104 1,011,000 24.44% 7 ��ra{'Frsi•rat Year' R%r. d��%n 2:5%r_ �3"k• �-T:�- � — �� bear o-Di a AL ¢ {'Q�iNTNurAw MGRIP�7UN rvla►`.11 June-11 July-ll August-11 Se temper-11 T %afButlget MOTOR FUEL TAX EXPENDITURES 15-155-54-00-5495 OUTSIDE REPAIR&MAINTENANCE - - - - - - 0.00% 15-155-56-00-5618 SALT - - - - - 220,000 0.00% 15-155-56-00-5619 SIGNS - - 1,426 1,966 999 4.391 18,000 24.39% 15-155-56-00-5632 PATCHING - - - - - 50,000 0.00% 15-155-56-00-5633 COLD PATCH - - - - - - 10,600 0.00% 15-155-56-00-5634 HOT PATCH - 1,728 2,729 3,044 988 8.489 13,000 65.30% 15-155-56-00-5640 REPAIR&MAINTENANCE - - - - - - - 0.00% 15-155-60-00-6072 DOWNTOWN PARKING LOT - - - - 875 875 55,000 1.59% 15-155-60-00-6073 GAME FARM ROAD PROJECT 28,200 - 6,400 - - 34,600 150,000 23.07% 15-155-60-00-6075 RIVER ROAD BRIDGE PROJECT - - - - - - 25,000 0.00% 15-155-60-00-6079 ROUTE 47 EXPANSION - - - - - - 119,4001 0.00% TOTAL FUND REVENUES 34,781 33,122 31,747 110,120 36,334 247.104 1 1,1111.000 24.44%r TOTAL FUND EXPENDITURES 28,2001 1,7281 10.55-51 5,0101 2,861 48,354 661,0001 7.32% FUND SURPLUS(DEFICIT) 6,581 32,313 21,192 105,11.01 33,472 198,749 350,000 MUNICIPAL BUILDING REVENUES 16-000-42-00-4214 1 DEVELOPMENT FEES 1,0501 300 750 300 2,700 ! 5,100 5,250 97.14% I6-000-45-00-4500 INVESTMENT EARNINGS - I - - - - - - 0.00% TOTAL REVENUES: MUNICIPAL,BIJILDLNG 1,0501 300 7501 300 1 2.700 M 5.1001 5,250 1 97.14% TOTAL FUND REVENUES 11059 30D-1- 7501 3110 L 2,700 m 5 100 51250 97.14% TOTAL..FUND EXPENDITURES - � - FUND SURPLUS(DEFICIT) I,059 300 750 300 1700 5,1001 5,250 POLICE CAPITAL REVENUES 20-000-42-00-4214 DEVELOPMENT FEES 1,800 300 1,500 450 5,250 9,300 10,500 88.57% 20-000-42-00-4217 WEATHER WARNING SIREN FEES - - - - - - 6,000 0.00% 20-000-43-00-4315 DUI FINES 1,127 323 261 136 18 1,865 - 0.00% 20-000-43-00-4316 ELECTRONIC CITATION FEE - 184 54 60 70 368 - 0.00% 20-000-43-00-4340 SEIZED VEHICLE PROCEEDS - - - - - 5,000 0.00% 20-000-45-00-4500 INVESTMENT EARNINGS - - - - - - 0.00% 20-000-48-00-4850 MISCELLANEOUS INCOME - - - - - - - �59.22 20-000-48-00-4880 SALE OF FIXED ASSETS 1,200 - - - - 1,200 - TOTAL REVENUES:POLICE CAPITAL 4,127 807 1,8151 646 5 338 12,733 21,500 POLICE CAPITAL EXPENDITURES 20-200-54-00-5462 PROFESSIONAL SERVICES 95 - - - - 95 1,500 6.33% 20-200-54-00-5495 OUTSIDE REPAIR&MAINTENANCE - - - - - - 10,000 0.00% 20-200-56-00-5620 OPERATING SUPPLIES - - - - - 2,500 0.00% 20-200-56-00-5621 SMALL TOOLS&EQUIPMENT - - - - - - 0.00% 20-200-60-00-6060 EQUIPMENT - - - - - - 20,000 0.00% 20-200-60-00-6070 IVEHICLES - - 1 20,000 0.00% 8 % : c, 1 r � fear-to-Date NNNLA1I r.rfjFlsc'crI Yer7r cYi• 17,,. ety� j,3;�r A_,r ACCOUNT NUMBER DESCRIPTION RI -li June-11 1 -11 A -11 Se tegtbet-11 ToWs BUDGET %r of Budget TOTAL FUND REVENUES 127 807 1815 646 � 38 122733 21,500 51.22"{ TOTAL FUND EXPENDITURES 43 - - - - 95 54,000 FUND SURPLUS(DEFICIT) 8flZ 12,638 (32,500) 69� PUBLIC WORKS CAPITAL REVENUES 21-000-42-00-4214 DEVELOPMENT FEES -t, 9vv 3,500 '.,150 12,350 22,300 24,500 91.02% 21-000-44-00-4418 MOWING INCOME 419 3,430 2,193 713 (494) 6,262 7,900 79.26% 21-000-45-00-4500 INVESTMENT EARNINGS - - - - - - - 0.00% 21-000-48-00-4850 MISCELLANEOUS INCOME - - - - - - 0.00% 21-000-48-00-4880 SALE OF FIXED ASSETS - - - - - - 0.00% 21-000-49-00-4922 TSFR FROM PARK&REC CAPITAL 292 292 292 292 292 1,458 3,500 41.67% TOTAL REVENUES:PW CAPITAL REVENUES 5111 4,6211 5,984 2155 12148 30 020 35,900 83.62% PUBLIC WORKS CAPITAL EXPENDITURES 21-211-54-00-5462 !' orESSIONAI.SERVICES - 980 - 294 245 1,519 1.800 84.39% 21-211-54-00-5485 1 RENTAL&LEASE PURCHASE - - - 4,000 4.000 4,500 89.89%%o 21-211-56-00-5620 OPERATING SUPPLIES - - - - - 2,000 0,00 21-211-60-00-6060 EQUIPMENT - - - - - - 2,000 0.00% 21-211-60-00-6070 VEHICLES - - - - - - 0.00% 21-211-92-00-8000 PRINCIPLE PAYMENT-PW BUILDING 4,587 2,312 2,324 2,336 2,348 13,906 28,254 49.22% 21-211-92-00-8050 INTEREST PAYMENT-PW BUILDINGE 9,1291 4,546 1 4,534 1 4,522 1 4,510 27,241 54,041 50.41% TOTAL FUND REVENUES 5,1.I 1 4,621 5,9841 2,1551 12,148 -30,0201 35,900 83.62% TOTAL FUND EXPENDITURES 13,716 7,8381 68581 7,1521 11,103 m 46,667 1 92,595 50.40%n FUND SURPLUS DE'F'ICIT) (.805) (3,216} (873)1---- (4,997) 1,045 M (16,647) 56,695) PARK&RECREATION CAPITAL REVENUES 22-000-42-00-4215 IPARKS CAPITAL FEES 250 - - 500 750 1,750 42.86% 22-000-45-00-4500 JINVESTMENT EARNINGS 7 7 7 9 36 65 80 80.861.1. 22-000-48-00-4880 1 SALE OF FIXED ASSETS - - - 900 - 900 1.000 90.001;4, TOTAL REVENUES:PARK&RECREATION CAPITAL 257 7 7 1,409 36 1,715 2,830 60.59% PARK&RECREATION CAPITAL EXPENDITURES 22-222-60-00-6012 CRAWFORD PARK TRAIL - - - - _ - - {p(}(l k 22-222-60-00-6035 RAINTREE PARK - - - - - 120,000 R00%22-222-60-00-6042 BASEBALL FIELD CONSTRUCTION - - - - 0.(H)% 22-222-60-00-6060 EQUIPMENT - - - - - 0.00% 22-222-99-00-9921 TRANSFER TO PW CAPITAL 292 292 292 292 292 U 1,4581 3,500 41.67% 9 2i% j3% 42r'r Year-to-Date AhTtl�.hl. ACCOUNT NUMBER DESCRIPTFON Me -ll June-11 ,Duly-11 August-I] rTntuls BUDGET %of Budget TOTAL FUND REVENUES 257 7 1409 1,715 2 834Y 60.69% TOTAL nTND EXPENDITURES 292 292 292 292 1,458 123,500 1.18% FUND SLIRPLUS(DEFICIT) 256 (120,670) CITY-WIDE CAPITAL REVENUES 23-000-41-00-4170 STATE GRANTS - - - - - - 231000 0.ow'4 23-000-42-00-4210 BUILDING PERMITS - - - - - - 17,600 0.00% 23-000-42-00-4213 ENGINEERING CAPITAL FEES 500 - 500 100 1,700 2,800 3,000 93.33% 23-000-42-00-4214 DEVELOPMENT FEES - 85 - 700 1,700 2,485 20,000 12.43% 23-000-42-00-4222 ROAD CONTRIBUTION FEE 4,000 - 6,000 - 12,000 22,000 20,000 110.00% 23-000-45-00-4500 1 INVESTMENT EARNINGS 2 2 2 3 13 23 - 0.00% 23-000-46-00-4690 REIMB-MISCELLANEOUS 4,469 3,560 - 1,549 - 9,578 - 0.00% 23-000-48-00-4880 SALE OF FIXED ASSETS - - - - - - - 0.00% 23-000-49-00-4901 TRANSFER FROM GENERAL 10,417 10,417 10,417 10,417 10,417 52,083 125,000 41.67% TOTAL REVENUES:CITY-WIDE CAPITAL 19,388 14 064 1-6,91-9 1-2176-9 25,829im 88,969 416,600 21.36% CITY-WIDE CAPITAL EXPENDITURES 23-230-60-00-6041 SIDEWALK CONSTRUCTION - - - - - - - 11.00`%` 23-230-60-00-6070 VEHICLES - - - _ 4,000 0.{}0% 23-230-60-00-6092 SAFE ROUTE TO SCHOOL PROJECT - - - - _ - 231,000 (y,110% 23-230-97-00-8000 PRINCIPLE PMT-CLARK PRPTY 125,000 - - - - 125,000 125,000 100,001y TOTAL FUND REVENUES 19,388 14.064 16.919 1 1,769 25,829 88,9691 416,600 I 21.36% TOTAL FUND EXPENDITURES 1.25,000 - _ I _ I - 125,0001 300,000 1 34.72% FUND SURPLUS(DEFICIT) (105,612) 14,064 16,912J 12,769 25,829 36,031)l 56,600 DEBT SERVICE REVENUES 42-000-40-00-4006 1PROPERTY TAXES-2005A BOND 51,906 106,836 4,056 39,864 105,340 308,002 324,179 95.01% 42-000-42-00-4208 RECAPTURE FEES-WATER&SEWER 200 50 125 50 400 825 - 0.00% 42-000-45-00-4500 INVESTMENT EARNINGS - 11 39 40 67 158 - 0.00% 42-000-49-00-4901 TRANSFER FROM GENERAL 8,645 8,645 8,645 8,645 8,645 43,225 103,740 41.67% TOTAL REVENUES:DEBT SERVICE 60,751 1 115,5421 12,866 48,599 1 114 452 352,210 1 427,919 82.31% DEBT SERVICE EXPENDITURES ?75 750 49.93% 42-420-54-00-5498 PAYING AGENT FEES - - - 375 - 42-420-81-00-8000 PRINCIPLE PAYMENT-2004C - - - - - - 95,0O() 0.00%0 42-420-81-00-8050 INTEREST PAYMENT-2004C - 4,370 - - - 4.370 8.740 5Q(H)%c 42-420-82-00-8000 PRINCIPLE PAYMENT-2005A - - - - - - 195.000 0.00% 42-420-82-00-9050 INTEREST PAYMENT-20055 - 64,5I9 - - - 64.589 129,17 9 50.00°l, TOTAL FUND REVENUES 60,7511 115.542 12,8661 48,5991 114,452 M 352,214 1 427,919 1 82,31%n. TOTAL FUND EXPENDITURES - 68,959 - 1 375 - m 69,334 1 428,669 1 16.1790 FUND SURPLUS(DEFICIT) 60,751 46,58.11 12,8661 48,2251 114,452 E 282,876 (750) 10 %ef 17%, 15%, 33% 42% �+�r•�o-]fiefs 4�1�FC)t�I (;c. #2185C]Et1IMON may-11 June-11 July-11 August-11 September-11 $ °X ofiBudget WATER FUND REVENUES 51-000-40-00-4007 PROPERTY TAXES-2007A BOND 21,434 44,117 1,675 16,461 43,499 127.186 133,8607 95-01% 51-000-44-00-4424 WATER SALES 3,611 287,381 2,266 331,018 3,507 6'7,783 1,674.750 37,49% 51-000-44-00-4425 BULK WATER SALES - 950 - - - 950 500 190,00%1 51-000-44-00-4430 WATER METER SALES 3,405 780 2,235 875 8,550 15,8+5 25,10 63.3S% 51-000-44-00-4440 WATER INFASTRUCTURE FEE 305 115,440 137 115,635 587 232,104 600,000 38.68% 51-000-44-00-4450 WATER CONNECTION FEE 16,710 7,400 10,640 5,030 34,290 74,070 125,000 59.26% 51-000-44-00-4473 RECAPTURE FEES - - - - - - - 0.00% 51-000-45-00-4500 INVESTMENT EARNINGS - 5 16 17 41 78 2,000 3.92% 51-000-48-00-4821 BAD DEBT RECOVERY - - - - 3,517 3,517 - 0.00% 51-000-48-00-4822 RENTAL INCOME-WATER TOWER 311 2,524 2,524 2,524 4,738 12,621 50,000 25.24% 51-000-48-00-4850 MISCELLANEOUS INCOME - - - - - - - 0.00% 51-000-49-00-4952 TRANSFER FROM SEWER 6,989 6,989 6,989 6,989 6,989 34,943 83,863 41.67% TOTAL REVENUES:WATER FUND 52,764 465,585 26,483 478 549 105 718 1,129,098. 2 694 979 41.90% WATER OPERATIONS EXPENSES 51-510-50-00-5010 SALARIES&WAGES 26,985 27,920 27,335 26,064 46,015 154,318 365,000 42.28% 51-510-50-00-5020 OVERTIME - - 95 22 1,130 1,248 12,000 10.40% 51-510-52-00-5212 RETIREMENT PLAN CONTRIBUTION 2,566 2,655 2,609 2,481 4,483 14,794 37,500 39.45% 51-510-52-00-5214 FICA CONTRIBUTION 1,984 2,055 2,018 1,915 3,497 11,468 28,200 40.67% 51-510-54-00-5412 TRAINING&CONFERENCES - - - 330 - 330 2,000 16.50% 51-510-54-00-5415 TRAVEL&LODGING - - - - - - 1,600 0.00% 51-510-54-00-5426 PUBLISHING&ADVERTISING - - 934 - - 934 1,000 93.35% 51-510-54-00-5429 WATER SAMPLES 4,236 - - 33 25 4,294 14,000 30.67% 51-510-54-00-5430 PRINTING&DUPLICATING - - - - 12 12 2,500 0.48% 51-510-54-00-5440 TELECOMMUNICATIONS - 1,453 1,446 1,495 1,998 6,392 24,500 26.09% 51-510-54-00-5452 POSTAGE&SHIPPING - 3,226 583 2,760 269 6,837 22,000 31.08% 51-510-54-00-5460 DUES&SUBSCRIPTIONS - 435 - - - 435 1,250 34.82% 51-510-54-00-5462 PROFESSIONAL SERVICES - 783 1,460 1,650 2,109 6,001 6,000 100.02% 51-510-54-00-5466 LEGAL SERVICES - - - - - - 2,000 0.00% 51-510-54-00-5480 UTILITIES - 11,508 23,852 23,444 16,943 75,747 304,500 24.88% 51-510-54-00-5483 JULIE SERVICES - 1,780 - - - 1,780 3,500 50.87% 51-510-54-00-5485 RENTAL&LEASE PURCHASE 33 33 37 33 33 169 1,000 16.92% 51-510-54-00-5495 OUTSIDE REPAIR&MAINTENANCE - 485 - 181 684 1,350 10,000 13.50% 51-510-54-00-5499 BAD DEBT - - - - - - 6,000 0.00% 51-510-56-00-5600 WEARING APPAREL 93 255 174 259 275 1,057 5,000 21.14% 51-510-56-00-5620 OPERATING SUPPLIES 793 2,563 1,969 489 5,815 20,500 28.37% 51-510-56-00-5630 SMALL TOOLS&EQUIPMENT 64 (64) - - - - 2,000 0.00% 51-510-56-00-5635 COMPUTER EQUIPMENT&SOFTWARE - - - - 265 265 1,600 16.56% 51-510-56-00-5638 TREATMENT FACILITY SUPPLIES 20 16,563 17,190 28,518 23,630 85,921 240,000 35.80% 51-510-56-00-5640 IREPAIR&MAINTENANCE 59 3,335 3 - 1,665 5,062 9,500 53.28% 51-510-56-00-5664 METERS&PARTS 1,452 465 439 2,326 5,884 10,566 46,000 22.97% 51-510-56-00-5695 GASOLINE - 2,886 1,278 2,914 4,062 11,140 35,700 31.20% 51-510-60-00-6079 ROUTE 47 EXPANSION - - - - - - 96,0001 0.00% 11 s:3,of rixctal Year 81;" 2 ]e--r- -Ea-Date ANNEAL ACCOUNT NUMBER DESCRIPTION y x-14 June-11 �p•lI rtu t-11 Member-11 Totals IIVllGI T %of Budget 51-5I0-75-00-7502 GIZANI)E RESERVE COURTORDER 22.989 22,989 22,9 S9 22.989 22,989 114.944 275,868 41.673, 51-510-83-(10-8000 PRINCIPLE PAYMENT-2007A - - - - - - 10,000 0.00% 51-5)0-83-00-8050 INTEREST PAYMENT-2(K)7A - 61,933 - - - 61.933 123,866 50.00% 51-510-85-00-8000 PRINCIPLE PMT-2002 CAP APPREC 285,000 - - 285,000 285,000 100.00% 51-510-86-00-8000 PRINCIPLE PMT-2003 DEBT CERT - - - - - - - 0.00% 51-510-86-00-8050 INTEREST PMT-2003 DEIST CERT - 16,575 - - - 16_.575 33,150 50AU%r 51-510-8i-00-8000 PRINCIPLE PAYMENT-2006A - - - - 70 000 0.00% 51-510-87-00-8050 INTEREST PAYMENT-2006A - 44,253 - - - 44,253 88,506 50.00% 51-510-88-00-8000 PRINCIPLE PAYMENT-2005C - - - - - - 90,000 0.00% 51-510-88-00-8050 INTEREST PAYMENT-2005C - 38,863 - - - 38,863 77,725 50.00% 51-510-89-00-8000 PRINCIPLE PAYMENT-IEPA 156300 - - - 42,534 42,534 85,600 49.69% 51-510-89-00-8050 INTEREST PAYMENT-IEPA 156300 - - - 19,981 - 19,981 39,430 50.67% 51-510-99-00-9901 TRANSFER TO GENERAL 7,655 7,655 7,655 1 7,655 7.6.5; 38,276 91,863 41.67% TOTAL FUND REVENUES 52,764 1 465,585 1 26L4831 478,5491 105,715 M 1,129,098 2 6514,979 41.90% TOTAL FUND FXTENSES 353,1351 268,835; 1 1.13.659 1 189,554 1 144.1120 11068,294 2,571,8581 41,54% FUND SURPLUS(DE MIT) (300,370) 196,750 (86,177) 288,995 1 (38,394)0 60,804 1 1.33,121 SEWER FUND REVENUES 52-000-40-00-4009 PROPERTY TAXES-2004B BOND 41,414 85,240 3,236 31,806 84,046 245,743 258,650 95.01% 52-000-40-00-4013 PROPERTY TAXES-2005D BOND 221,914 456,751 17,342 170,429 450,354 1,316,790 1,385,950 95.01% 52-000-40-00-4014 PROPERTY TAXES-2008 BOND 17,627 36,281 1,378 13,538 35,773 104,596 110,090 95.01% 52-000-44-00-4435 SEWER MAINTENANCE FEES 184 123,655 79 123,755 254 247,927 714,000 34.72% 52-000-44-00-4455 SW CONNECTION FEES-OPS 800 400 600 200 1,400 3,400 5,000 68.00% 52-000-44-00-4456 SW CONNECTION FEES-CAPITAL 7,200 3,600 5,400 1 1,800 12,600 30,600 30,000 102.00% 52-000-44-00-4457 SW CONNECTION FEES-ROB ROY 294,000 - - - - 294,000 600,000 49.00% 52-000-45-00-4500 INVESTMENT EARNINGS 97 159 342 350 508 1,457 1,800 80.95% 52-000-46-00-4690 REIMB-MISCELLANEOUS 155 - - - - 155 - 0.00% 52-(H)0-48-0t)-4850 MTSCELLANEOUS INCOME - - - - {}.f}0` TOTAL REVENUES:SEWER FUND 583,392 1 706,086 28,377 341,878 584 936 2.244,668 1 3,105,4901 72.28%n SEWER OPERATIONS EXPENSES 52-520-50-00-5010 SALARIES&WAGES 18,877 30,792 18,877 14,258 21,387 104,192 256,000 40.70% 52-520-50-00-5020 OVERTIME 76 - - 49 - 125 2,000 6.23% 52-520-52-00-5212 RETIREMENT PLAN CONTRIBUTION 1,802 2,928 1,795 1,361 2,034 9,920 25,000 39.68% 52-520-52-00-5214 FICA CONTRIBUTION 1,391 2,297 1,401 1,051 1,584 7,725 20,230 38.18% 52-520-54-00-5412 TRAINING&CONFERENCES - - - - - - 500 0.00% 52-520-54-00-5415 TRAVEL&LODGING - - - - - - 500 0.00% 52-520-54-00-5440 TELECOMMUNICATIONS - 129 127 133 132 522 1,800 28.98% 52-520-54-00-5462 PROFESSIONAL SERVICES - 45 237 46 533 861 5,000 17.22% 52-520-54-00-5480 UTILITIES - 1,331 1,278 1,322 1,296 5,227 40,000 13.07% 52-520-54-00-5485 RENTAL&LEASE PURCHASE 33 33 33 33 33 165 1,000 16.50% 52-520-54-00-5495 OUTSIDE REPAIR&MAINTENANCE - - - 243 684 927 4,000 23.17% 52-520-56-00-5600 WEARING APPAREL 93 144 174 259 126 796 2,500 31.84% 52-520-56-00-5610 OFFICE SUPPLIES - 44 - - - 44 2,000 2.19% 52-520-56-00-5613 LIFT STATION MAINTENANCE - 702 1,000 2,241 3,153 7,095 15,000 47.30% 12 'k of Fiwal Year pit 17% 25% 33% 4154 _ ANNUAL CCoun NUMBER DESCftP LM-- ummll I�.I _1 _ Au 11 5 U r11 Tb g Is 41wwET I %of nudgct 52-520-56-00-5620 + OPERATING SUPPLIES - 425 558 806 419 2,207 4,500 49.05% 52-520-56-00-5630 SMALL TOOLS&EQUIPMENT 64 462 - - - 526 2,500 21.05% 52-520-56-00-5635 COMPUTER EQUIPMENT&SOFTWARE - - - - 70 70 1,200 5.83% 52-520-56-00-5640 REPAIR&MAINTENANCE 119 905 1 459 1,483 25,000 5.93% 52-520-56-00-5695 GASOLINE - 2,886 1,278 2,914 4,062 11,140 27,300 40.80% 52-520-56-00-5699 BAD DEBT - - - - - - 1,500 0.00% 52-520-60-00-6079 ROUTE 47 EXPANSION - - - - - 24,600 0.00% 52-520-75-00-7500 LENNAR-RAINTREE SWR RECAP 30,996 - - - - 30,996 30,996 100.00% 52-520-84-00-8000 PRINCIPLE PAYMENT-2004B - - - - - - 160,000 0.00% 52-520-84-00-8050 INTEREST PAYMENT-2004B - 49,325 - - - 49,325 98,650 50.00% 52-520-90-00-8000 PRINCIPLE PAYMENT-2003IRRB - - - - - - 95,000 0.00% 52-520-90-00-8050 INTEREST PAYMENT-2003IRRB - 35,071 - - 35,071 70,143 50.00% 52-520-91-00-8000 PRINCIPLE PAYMENT-2004A - - - - - - 170,000 0.00% 52-520-91-00-8050 INTEREST PAYMENT-2004A - 12,046 - - - 12,046 24,093 50.00% 52-520-93-00-8000 PRINCIPLE PAYMENT-2005D - - - - - - 1,000,000 0.00% 52-520-93-00-8050 INTEREST PAYMENT-2005D - 192,975 - - - 192,975 385,950 50.00% 52-520-94-00-8050 INTEREST PAYMENT-2008 REF - 55,045 - - - 55,045 110,090 50.00% 52-520-95-00-8000 PRINCIPLE PAYMENT-IEPA 01300 - - 18,155 - 18,155 36,635 49.56% 52-520-95-00-8050 INTEREST PAYMENT-IEPA 01300 - - 1,335 - - 1,335 2,344 56.96% 52-520-96-00-8000 PRINCIPLE PAYMENT-IEPA 115300 - - - 42,883 - 42,883 86,329 49.67% 52-520-96-00-8050 INTEREST PAYMENT-IEPA 115300 - - - 10,642 - 10,642 20,721 51.36% 52-520-99-00-9901 TRANSFER TO GENERAL 6,920 6,920 6,920 6,920 6,920 34,602 83,045 41.67% 52-520-99-00-9952 TRANSFER TO WATER 6,989 6,989 6,989 6,989 6,989 34,943 83,863 41.671/o TOTAL FUND REVENUES 583«392 706.086 28.377 1 341,878 584,936 M 2,244,668 1 3,105,4901 72.28%n TOTAL FUND EXPENSES 67141 365.636 1 %,1341 92,152 1 49,880 E 671,043 1 2,919,9891 22.98% FUND SURPLUS(DEnCIT) 516,151 340,449 (67,757)1 249,726 1 535,056 E 1,573,626 1 I85,SOr LAND CASH REVENUES 72-000-41-00-4170 STATE GRANTS - - - - - - 400,000 0.00% 72-000-45-00-4500 INVESTMENT EARNINGS - - - - - - - 0.00% 72-000-47-00-4700 WHITE OAK UNIT 1&2 - - - - - - - 0.00% 72-000-47-00-4701 WHITE OAK UNIT 3&4 - - - - - - - 0.00% 72-000-47-00-4702 WHISPERING MEADOWS(K HILL) 312,655 - - - - 312,655 - 0.00% 72-000-47-00-4703 AUTUMN CREEK 3,077 - 2,051 1,026 11,281 17,435 20,000 87.17% 72-000-47-00-4704 BLACKBERRY WOODS - - - - - - 500 0.00% 72-000-47-00-4705 BRISTOL BAY - - - - - - - 0.00% 72-000-47-00-4706 CALEDONIA - - - - - - - 0.00% 72-000-47-00-4707 RIVER'S EDGE - - - - - - - 0.00% 72-000-47-00-4708 COUNTRY HILLS - - - - - - - 0.00% 72-000-47-00-4709 BRIARWOOD - - - - - - - 0.00% 72-000-47-00-4710 FOXFIELD II PARK - - - - - - - 0.00% 72-000-47-00-4711 FOX HIGHLANDS - - - - - - - 0.00% 72-000-47-00-4712 GREENBRIAR - - - - - - 0.00% 72-000-47-00-4713 PRESTWICK - - - - - - - 0.00% 72-000-47-00-4714 HEARTLAND CIRCLE - - - - - - - 1 0.00% 13 �`r i1 1'�3AR�pE9fi h`:m l i'. 25% 335t. 42% dear-M-N* AN1ti1I1AL -..-._ E QESCRIIP'f N MILY-11 dune-11 �uid1 �u ED 5e�tember-i l TWO BUDGET `�n�Bu et ,. -_ s - 72-000-47-00-4715 KYLN'S RIDGE - - - - - - - 0.00% 72-000-47-00-4716 MONTALBANO HOMES - - - - - - 0.00% 72-000-47-00-4717 PRAIRIE GARDEN - - - - - 0.00% 72-000-47-00-4718 SUNFLOWER - - - - - 0.00% 72-000-47-00-4719 VILLAS AT THE PRESERVE - - - - - - 0.00% 72-000-47-00-4720 WOODWORTH - - - - - - 0.00% 72-000-47-00-4721 WILDWOOD - - - - - 0.00% I OTAL REVENUES:LAND CASH 315,732 - 2,051 1,026 11,281 330,090 420,500 78.50% LAND CASH EXPENDITURES 72-720-60-00-6029 CALEDONIA - - - - - - - 0.00% 72-720-60-00-6031 HEARTLAND CIRCLE - - - - - - 0.00% 72-720-60-00-6032 MOSIER HOLDING COSTS - - - 11,000 - 11,000 11,000 100.00% 72-720-60-00-6036 RAINTREE VILLAGE 78,878 3,173 54,417 49,658 958 187,085 270,000 69.29% 72-720-60-00-6037 GRANDE RESERVE BIKE TRAIL - - - - - - - 0.00% 72-720-60-00-6038 WHEATON WOODS NATURE TRAIL - - - - - - - 0.00% 72-720-60-00-6039 BRISTOL BAY-PARK A - - - - - - - 0.00% 72-720-60-00-6043 BRISTOL BAY REGIONAL PARK - - - - - - - 0.00% 72-720-60-00-6044 HOPKINS PARK - - - - - - 0,00%0 72-720-60-00-6045 RIVERFRONT PARK - - - - - - 0.00% 72-720-99-00-9901 TRANSFER TO GENERAL 1,674 1,674 1,674 1,674 1,674 8,368 20.084 41.67°J.: TOTAL FUND REVENUES 315,732 2,051 1,0261 11,281 M 330,090 420,500 78.50% TOTAL)♦UIYD 1L1'ENDITURES 80„552 4847 Sh.0;11 62.337 2,632 206,453 301,083 68.57% FUND SURPLUS(DEFICITI 235,180 (4,847) (54,040) (fit 106) 8,6511 123,637 1199416 PARK&RECREATION REVENUES 79-000-44-00-4402 SPECIAL EVENTS - 1,320 20 - 885 2,225 - 0.00% 79-000-44-00-4403 CHILD DEVELOPMENT 5,557 3,653 400 6,089 5,727 21,426 - 0.00% 79-000-44-00-4404 ATHLETICS AND FITNESS 18,466 12,412 29,027 7,343 2,074 69,322 - 0.00% 79-000-44-00-4440 PROGRAM FEES 26,232 3,125 3,092 495 240 33,184 180,000 18.44% 79-000-44-00-4441 CONCESSION REVENUE 14,297 16,042 3,906 613 1,838 36,696 30,000 122.32% 79-000-44-00-4443 HOMETOWN DAYS 4,250 350 3,660 12,242 70,352 90,853 135,000 67.30% 79-000-45-00-4500 INVESTMENT EARNINGS 14 16 11 10 8 59 300 19.52% 79-000-46-00-4690 REIMB-MISCELLANEOUS 2,916 70 - 350 - 3.336 - 0.00% 79-000-48-00-4820 RENTAL INCOME 38,944 400 1,250 (300) (1,764) 38,530 86,000 44.80% 79-000-48-00-4825 IFACILITY AND PARK RENTALS 14,374 6,681 (215) 1,026 1,500 23.366 - 0.00% 79-000-48-00-4846 SPONSORSHIPS/DONANTIONS 490 200 - 804 315 1,809 11,200 16.15% 79-000-48-00-4850 MISCELLANEOUS I�1COMT7 18 486 1,376 180 638 2,698 500 539.50% 79-000-49-00-4901 TRANSFER FROM GENERAL 61,059 61,059 61,059 61,059 61,059 305,296 732.790 41.67% TOTAL REVENUES- PARK& RECREATION 186,617 105,814 103,586 89,9101 142,871 628,798 1,175,710 53.48%s PARKS DEPARTMENT EXPENDITURES 79-790-50-00-5010 SALARIES&WAGES 28,371 27,641 27,664 28,899 42,348 154,924 370.400 41.87% 79-790-50-00-5015 PART-TIME SALARIES 763 4,309 4,698 4,204 2,961 16.934 17,000 99.61% 79-790-50-00-5020 OVERTIME - - - - - 3.000 0.(1[}%`' 14 %-WFs wl Year 8% 17% 2551, 33% 42% Ijc�r�aDate ANNUAL CU DFSCRI<P l l�lti l�i»y.11 1Q 1 ulv-1! .t_ -Ti to r f l tals BUIdGE f of Budget 79-790-52-00-5212 RETIREMENT PLAN CONTRIBUTION 2,698 2,629 2,631 2,763 4,042 14,762 37,730 39.12% 79-790-52-00-5214 FICA CONTRIBUTION 2,164 2,379 2,411 2,479 3,407 12,839 30,000 42.80% 79-790-54-00-5412 TRAINING&CONFERENCES - 100 - - - 100 2,600 3.85% 79-790-54-00-5415 TRAVEL&LODGING - - - - - - 750 0.00% 79-790-54-00-5440 TELECOMMUNICATIONS - 323 251 261 349 1,184 3,780 31.32% 79-790-54-00-5462 PROFESSIONAL SERVICES - - 49 - 46 95 4,500 2.12% 79-790-54-00-5466 LEGAL SERVICES - - 555 416 196 1,167 4,000 29.18% 79-790-54-00-5485 RENTAL&LEASE PURCHASE 178 178 25 320 178 879 2,500 35.17% 79-790-56-00-5460 DUES AND SUBSCRIPTIONS - - - - - - - 0.00% 79-790-56-00-5600 WEARING APPAREL - 336 317 155 155 963 4,100 23.49% 79-790-56-00-5610 OFFICE SUPPLIES - 47 - - - 47 300 15.64% 79-790-56-00-5620 OPERATING SUPPLIES - 3,417 604 309 3,021 7,351 22,500 32.67% 79-790-56-00-5630 SMALL TOOLS&EQUIPMENT - - 10 34 - 43 2,250 1.93% 79-790-56-00-5635 COMPUTER EQUIPMENT&SOFTWA - - - - - - 500 0.00% 79-790-56-00-5640 REPAIR&MAINTENANCE - 11,588 6,051 1,075 1,818 20,532 48,000 42.78% TOTAL EXPENDITURES:PARKS DEPT 34,174 52,947 45,267 40,914 58 520 231,822 553.510 41.88% RECREATION DEPARTMENT EXPENDITURES 79-795-50-00-5010 SALARIES&WAGES 14,458 16,152 14,692 14,692 22,037 82,030 190,000 43.17% 79-795-50-00-5015 PART-TIME SALARIES 1,406 637 1,773 1,360 1,745 6,921 25,000 27.68% 79-795-50-00-5020 OVERTIME - - - - - - 300 0.00% 79-795-50-00-5045 CONCESSION WAGES 2,868 3,059 2,522 - 2,217 10,665 12,500 85.32% 79-795-50-00-5046 PRE-SCHOOL WAGES 3,410 1,557 13 10 3,033 8,023 25,000 32.09% 79-795-50-00-5052 INSTRUCTORS WAGES 1,195 2,182 2,115 1,004 1,498 7,994 25,000 31.98% 79-795-52-00-5212 RETIREMENT PLAN CONTRIBUTION 1,768 1,939 1,712 1,547 2,581 9,547 22,000 43.40% 79-795-52-00-5214 FICA CONTRIBUTION 1,763 1,794 1,563 1,242 2,255 8,617 20,000 43.09% 79-795-54-00-5412 TRAINING&CONFERENCES - - - - 150 150 2,000 7.50% 79-795-54-00-5415 TRAVEL&LODGING - - - - - - 1,000 0.00% 79-795-54-00-5426 PUBLISHING&ADVERTISING - - - 8,289 - 8,289 27,000 30.70% 79-795-54-00-5440 TELECOMMUNICATIONS - 253 251 224 268 996 4,300 23.16% 79-795-54-00-5447 SCHOLARSHIPS - - - - - - 1,000 0.00% 79-795-54-00-5452 POSTAGE&SHIPPING - - 177 800 - 977 8,000 12.21% 79-795-54-00-5462 PROFESSIONAL SERVICES 2,278 5,479 18,245 6,521 3,995 36,517 47,000 77.70% 79-795-54-00-5480 UTILITIES - 1,811 1,014 965 749 4,539 22,000 20.63% 79-795-54-00-5485 RENTAL&LEASE PURCHASE - 25 - - 25 4,500 0.56% 79-795-54-00-5490 DUES&SUBSCRIPTIONS - - - - - - 1,500 0.00% 79-795-54-00-5495 OUTSIDE REPAIR&MAINTENANCE - - - - - - 1,000 0.00% 79-795-54-00-5496 PROGRAM REFUNDS 480 1,005 1,452 1,480 1,156 5,573 7,000 79.61% 79-795-56-00-5602 HOMETOWN DAYS SUPPLIES 1,629 - 34,015 19,098 23,528 78,270 100,000 78.27% 79-795-56-00-5606 PROGRAM SUPPLIES 2,500 2,797 2,359 851 3,350 11,857 55,000 21.56% 79-795-56-00-5607 CONCESSION SUPPLIES 1,561 4,882 4,832 215 - 11,491 18,000 63.84% 79-795-56-00-5610 OFFICE SUPPLIES 120 70 - 158 63 412 3,000 13.74% 79-795-56-00-5620 OPERATING SUPPLIES 966 1,121 244 969 438 3,738 5,500 67.97% 79-795-56-00-5630 SMALL TOOLS&EQUIPMENT - - - - - - 2,000 0.00% 79-795-56-00-5635 ICOMPUTER EQUIPMENT&SOFTWARE - - - - - 500 0.00% 79-795-56-00-5640 IREPAIR&MAINTENANCE - 34 - 71 179 284 2,000 14.21% 15 `7c,q Fi,vcau Yevr 8% 17%. 25% 33'':4. 42% year-m-ffi*! -ANNUAL ACCOUNT NUMBER DESCRIPTION mx-jj -_ _A mpst•11 SCOteul6er-J Totals BUDGET %of Budget 79-795-56-00-5645 BOOS& PUBLICATIONS - - - - - - If1C1 0.()Wy(, 79-795,56-00-5690 SUPPLIES-GRANT REIMBURSABIT. - - - - - 500 0.00% 79-795-56-00-5695 GASOLINE - 44 81 84 72 292 3.000 9.38% TOTAL EXPENDITURES:RECREATION DEPT 36,403 44.816 87 084 59,580 1 69,313 E 297,196 635,700 46.75% TOTAL FUND REVENUES 186,617 105,8141 103 86 1 89,9101 142,871 M 628 798 1 1,175,710 j 53.48% TOTAL FUND EXPENDITURES 70,577 97.7631 132,3511 100,4941 127,833 W 529;01.8 1 1,189,2101 44.48% FUND SURPLUS(DEFICIT) 116,040 8.4151 1 (28,766) (10,584) 15,039 E 99,780 (13;500) RECREATION CENTER REVENUES 80-000-44-00-4440 PROGRAM FEES 7,814 4,553 2,680 9,804 7,313 32,163 125,000 25.73% 80-000-44-00-4441 CONCESSION REVENUE 975 900 813 868 704 4,260 12,500 34.08% 80-000-44-00-4444 MEMBERSHIP FEES 42,167 41,211 36,594 36,534 36,527 193,033 410,000 47.08% 80-000-44-00-4445 GUEST FEES 580 723 776 518 598 3,195 3,500 91.29% 80-000-44-00-4446 SWIM CLASS FEES 5,577 6,106 2,744 2,472 1,136 18,035 35,000 51.53% 80-000-44-00-4447 PERSONAL TRAINING FEES 336 816 308 1,044 - 2,504 15,000 16.69% 80-000-44-00-4448 TANNING SESSION FEES 575 129 160 108 115 1,087 2,500 43.48% 80-000-45-00-4500 INVESTMENT EARNINGS - - - - - - - 0.00% 80-000-48-00-4820 RENTAL.INCOME 6 31 299 174 1,218 1,728 5,000 34.55% 80-000-48-00-4845 DONATIONS 230 - - 295 - 525 2,000 26.25% 80-000-48-00-4850 IMISCELLANEOUS INCOME 37 32 5 17 6 96 500 19.20% TOTAL REVENUES:RECREATION CTR REVENUES 58.296 54,501 44,378 51,834 47,617 256,626 611,000 42.00% RECREATION CENTER EXPENSES 80-800-50-00-5010 SALARIES&WAGES 2,631 4,509 2,000 2,000 3,000 14,140 34.200 41.35% 80-800-50-00-5015 PART-TIME SALARIES 7,934 8,337 6,533 6,872 10,009 39.684 98.000 40.49% 80-800-50-00-5020 OVERTIME - - - - - - 500 0.010 1k; 80-800-50-00-5046 PRE-SCHOOL WAGES 4,092 105 86 148 4,710 9,140 35,vvv 2x.11% 80-800-50-00-5052 INSTRUCTORS WAGES 3,555 4,350 4,488 5,394 6,351 24,138 65,000 37.14% 80-800-52-00-5212 RETIREMENT PLAN CONTRIBUTION 1,043 956 562 504 1,038 4,103 10,000 41.03% 80-800-52-00-5214 FICA CONTRIBUTION 1,382 1,318 1,003 1,107 1,849 6,659 17,708 37.60% 80-800-54-00-5412 TRAINING&CONFERENCES - - - - - - - 0.00% 80-800-54-00-5415 TRAVEL&LODGING - - - - - - 200 0.00% 80-800-54-00-5426 PUBLISHING&ADVERTISING - - - - - - 1,500 0.00%v 80-800-54-00-5440 TELECOMMUNICATIONS - 394 358 363 369 1,484 3,600 41.21% 80-800-54-00-5447 SCHOLARSHIPS - - - - - - 900 0.00% 80-800-54-00-5452 POSTAGE&SHIPPING - - - - - - 600 0.00% 80-800-54-00-5462 PROFESSIONAL SERVICES 853 3,090 1,553 1,064 868 7,429 17,700 41.97% 80-800-54-00-5480 UTILITIES - 3,746 3,657 5,388 4,135 16,926 49,000 34.54% 80-800-54-00-5485 RENTAL&LEASE PURCHASE 36,198 18,198 19,050 18,698 18,764 110,909 226,500 48.97% 80-800-54-00-5490 DUES&SUBSCRIPTIONS - - - 114 - 114 200 57.20% 80-800-54-00-5495 OUTSIDE REPAIR&MAINTENANCE - - 361 376 - 737 21,200 3.48% 80-800-54-00-5496 PROGRAM REFUNDS 318 664 434 693 133 2,242 5,500 40.75% 80-800-54-00-5497 PROPERTY TAX PAYMENT 30,751 - 30,751 ---L-- - 61,503 53,680 114.57% 80-800-56-00-5606 PROGRAM SUPPLIES 37 611 1,307 307 1 935 3,1971 17,OOOT 18.80% 80-800-56-00-5607 CONCESSION SUPPLIES - 889 4681 879 1 238 2,473 1 6,300 1 39.26% 16 of Fiscal Year 8%, 17% '5` 3%rr il year fo: ife ANNUAL t3 @E$ R11 TION _ ldf y-dl _ ihtl�e-Y1G u1�•11 A la TOta1s BIi1J(:ET 80-800-56-00-5610 OFFICE SUPPLIES - 37 46 158 241 2,600 9.25% 80-800-56-00-5620 OPERATING SUPPLIES 287 270 1,330 296 2,701 6,200 43.57% 80-800-56-00-5630 SMALL TOOLS&EQUIPMENT - - - - 6,300 0.00% 80-800-56-00-5635 COMPUTER EQUIPMENT&SOFTWARE - - - - 1,000 0.00% 80-800-56-00-5640 REPAIR&MAINTENANCE 362 327 1,068 1,952 11,000 17.75% 80-800-56-00-5645 BOOKS&PUBLICATIONS - - - - - 50 0.00% 80-800-56-00-5695 GASOLINE - 44 81 84 282 300 93.84% TOTAL FUND REVENUES 58,296 54 S(11 44,378 51,8341 47,617 256,626 611,0001 42.00% TOTAL FUND EXPENSES 89,079 47,882 74,394 45,514 53,184 310,053 691,738 "L82% FUND SURPLUS(DEFICIT) (30 783) 6,620 MUM 16,320 (5,567) (53 427 j (80,738) LIBRARY OPERATIONS REVENUES 82-000-40-00-4005 PROPERTY TAXES-LIBRARY 108,835 221,702 9,030 83,169 219,338 642,072 675,000 95,12% 82-000-41-00-4120 PERSONAL PROPERTY TAX 755 - - - 755 5,000 15.10%n. 82-000-41-00-4170 STATE GRANTS - - - - 17,200 ().0O% 82-000-42-00-4211 DEVELOPMENT FEES BOOKS 875 - - 2,175 3,050 8,000 38.113% 82-000-43-00-4330 LIBRARY FINES 1,397 1,377 1,053 1,310 1,052 6,1.89 13,000 47.61% 82-000-44-00-4401 LIBRARY SUBSCRIPTION CARDS 1,306 1,234 627 1,313 1,457 5,936 8,000 74.21% 82-000-44-00-4422 COPY FEES 320 332 347 263 328 1,590 3,000 52.99% 82-000-44-00-4440 PROGRAM FEES 20 23 - 20 - 63 2,000 3.15% 82-000-45-00-4500 INVESTMENT EARNINGS 1 15 15 17 26 75 250 29.92% 82-000-48-00-4820 RENTAL INCOME 111 140 185 320 217 973 1,500 64.87% 82-000-48-00-4824 DVD RENTAL INCOME 441 601 458 560 387 2,447 4,000 61.16% 82-000-48-00-4832 MEMORIALS 1,000 400 - 1,120 161 2,681 - 0.00% 82-000-48-00-4850 MISCELLANEOUS INCOME 7 40 72 62 133 314 - 0.00% 82-000-48-00-4881 SALE OF BOOKS - - - - - - - 0.00% TOTAL REVENUES:LIBRARY 114,312 226,619 11,786 90,329 223,099 666,145 736,950 90.39% LIBRARY OPERATIONS EXPENDITURES 82-820-50-00-5010 SALARIES&WAGES 18,661 19,302 18,707 18,707 28,060 103,436 241,000 42.92% 82-820-50-00-5015 PART-TIME SALARIES 16,163 14,802 14,474 15,031 21,905 82,374 193,000 42.68% 82-820-52-00-5212 RETIREMENT PLAN CONTRIBUTION 1,775 1,836 1,779 1,779 2,669 9,837 22,500 43.72% 82-820-52-00-5214 FICA CONTRIBUTION 2,608 2,553 2,483 2,525 3,767 13,937 40,000 34.84% 82-820-52-00-5216 GROUP HEALTH INSURANCE - 7,295 7,295 - 14,590 29,180 87,975 33.17% 82-820-52-00-5222 GROUP LIFE INSURANCE - 63 63 - 127 253 1,000 25.34% 82-820-52-00-5223 DENTAL&VISION INSURANCE - 575 575 - 1,151 2,302 6,950 33.12% 82-820-54-00-5412 TRAINING&CONFERENCES - - - - - - - 0.00% 82-820-54-00-5415 TRAVEL&LODGING - - - - 77 77 500 15.30% 82-820-54-00-5423 PUBLIC RELATIONS - - - - - - 0.00% 82-820-54-00-5426 PUBLISHING&ADVERTISING - - - - - - 100 0.00% 82-820-54-00-5440 TELECOMMUNICATIONS - 694 705 699 700 2,797 8,500 32.91% 82-820-54-00-5452 POSTAGE&SHIPPING - - - - - - 2,000 0.00% 82-820-54-00-5460 DUES&SUBSCRIPTIONS - - - (234) 195 (39) 14,000 -0.28% 82-820-54-00-5462 PROFESSIONAL SERVICES - 1,746 1,960 2,444 2,820 8,971 29,000 30.93% 82-820-54-00-5466 LEGAL SERVICES - - - - - - 2,000 0.00% 17 t$.d)f Fkwal rear sir 17`7c 25% .33% !°r� Year-to-Date ANNUAL ACCOLIbNT NUMBER DESCRIPTION M�-11 j�neyll u -�1 JJ_A •tl &e ember•,!! Totals BLWET ``r of.Hudget 82-820-54-00-5468 AUTOMATION -- -- 7 4,247 214 4.469 30,00f1 14.90'x, 82-820-54-00-5480 U'T'ILITIES - - 582 276 283 L14l 15,000 7.61% 82-820-54-00-5485 RENTAL,&LEASE PURCHASE - - - - - - - 0.00% 82-820-54-10-5495 OUTSIDE REPAIR&MAINTENANCE - - - 139 139 4,000 3.47% 82-820-56-00-5610 OFFICE SUPPLIES - 1,053 - - 433 1.486 8,000 18.58% 82-820-56-00-5620 OPERATING SUPPLIES - 631 579 - 248 1,458 9,000 16.20% 82-820-56-00-5635 CONIPUTER EQUI€PENT&SOFTWARE - - - - - - - 0.00% 82-820-56-00-5640 REPAIR&MAINTENANCE - - - - - - 0.00% 82-820-56-00-5671 LIBRARY PROGRAMMING - 162 8 9 180 2,000 8.98% 82-820-56-00-5676 EMPLOYEE RECOGNITION - - - - - - - 0.00% 82-820-56-00-5680 ADULT BOOKS - - - - - - - 0.00% 82-820-56-00-5681 JUVENILE BOOKS - - - - - - - 0.00% 82-820-56-00-5682 REFERENCE BOOKS - - - - - - 0.00% 82-820-56-00-5683 AUDIO BOOKS - - - - - - 0.00% 82-820-56-00-5684 COMPACT DISCS&OTHER MUSIC - - - - - - - 0.00% 82-820-56-00-5685 DVD'S - - - - - 2,000 0.00% 82-820-56-00-5686 BOOKS-DEVELOPMENT FEES - - 143 905 1,048 8,000 13.10% 82-820-56-00-5698 MEMORIALS&GIFTS - 453 485 154 1,092 - 0.00% 82-820-56-00-5699 MISCELLANEOUS - 38 - - 38 2S0 15.29% 82-820-70-00-7799 CONTINGENCIES - - 30 - 30 1.11()() 3.(" 82-820-99-00-9984 ITRANSFER TO LIBRARY DVLP - - - 332,519 - 332.519 33).5(10 100.01% TOTAL FUND REVENUES 114,3121 226,619_1 11,7801 90,3291 223,099. 666.145 736,950 94.39% TOTAL.FUND EXPENDITURES 39,207 50,7131 49,851 1 378,5091 78,445 596.7231 1,464,275 56.28% FUND SURPLUS(DEFICIT) 75,105 115,946 (38,1165) (288,1$0} 144,654 - 69.421 (323325) LIBRARY DEBT SERVICE REVENUES 83-000-40-00-4015 PROPERTY TAXES 115,416 237,557 8,894 88,627 234,227 684,721 720,800 94.99% 83-000-45-00-4500 INVESTMENT F-ARNINGS - - I - I - I - m - 0,00% TOTAL REVENUES:LIBRARY DEBT SERVICE 1 115.4161 237,557 1 8.894 1 88,627 234,227 684„721 720.800 94.99% LIBRARY DEBT SERVICE EXPENDITURES 83-830-83-00-8000 PRINCIPLE PAYMENT-2005B - - - - - - 175.000 0.00%n 83-830-83-00-8050 INTEREST PAYMENT-2005B - 158,063 - - - 158,063 316.125 50.00% 83-830-84-00-8000 PRINCIPLE PAYMENT-2006 - - - - - - 175,000 f) �k 83-830-84-00-8050 INTEREST PAYMENT-2006 - 27,338 - - - 27.33S 54.675 541.0[1'x, TOTAL FUND RE,VENUES 115,4161 237,557 1 8,8941 88,627 234.2270 684,721 1 720,8[1(1 0.00-* TOTAL FUND EXPENDITURES - 185.444 1 - - m 185,400 720,800 0.00% 1r'[1N'D SURPLUS(DEFICIT) 115,41.6 +2,157 1 8,894 88,627 1 234,227 499,321 LIBRARY DEVELOPMENT FEE REVENUES 84-000-42-00-4212 I DEVELOPMENT-FEES 875 - - 2,175 - 3,050 8,000 38.13% 84-000-45-00-45310 JfNVESTMENT EARNINGS 13 12 13 14 14 67 500 13.33% 84-000-49-00-4982 ITRANSFER FROM LIBRARY OPS - - - 332,519 - 332,519 332,500 100.01% 18 c1,rfFi.s'trr1Yeetr fi'# 17ar 42% year-to-Date ANNUAL ACCOUNTNUr*IBER DESCRIPTION NIay-11 June-11 3111r•II Augu5t-41 Seplemtnr-11 Totals BUDGET %orliudgel TOTAL REVENUES:LIBRARY DVLP FEES 8881 121 131 334.708 1 14 335.635 341,000 151.46%n LIBRARY DEVELOPMENT EXPENDITURES 84-840-60-00-6020 1 BUILDINGS AND STRUCTURES ? ! - 7,8350 10,965 1 4,000 1 274.13% TOTAL FUND REVENUES 888 12 131 334,708 14 335,635 341,000 0.00% TOTAL FUND EXTENDITURES - 3,13(1 - 7,835 10,965 4,000 0.(K)% FUND SURPLUS(DEFICIT) 888 (3,118) 13 334,708 (7,82U} 324,670 337,000 FOX INDUSTRIAL TIF REVENUES 85--000-40-00-4085 PROPERTY TAXES-FOX IND 22,114 111,327 6,311 9,005 103,412 252,170 0.00''/v 85-000-45-00-450() 1 INVESTMENT EARNINGS - 9 33 35 50 126 0.00% TOTAL REVENUES:FOX INDUSTRIAL TIF 22,114 111.336 6,344 9.040 103,462 252,296 - 0.00% FOX INDUSTRIAL TIF EXPENDITURES 85-850-54-00-5420 JADMINTSTRATIVEFEES - 214 - 907 17LI 1.195 0.00 85-850-98-00-8000 PR[NCTPI..E PAYMENT-2002 - - - 0.00 V 85-850-98-00-8050 INTEREST PAYMENT'-2002 3.391 3,391 0.00% 85-850-99-00-9999 TRANSFER OUT - - - I TOTAL FUND REVENUES 22,1'14( 1 111,336 6 9,040 1 103,462 E 252,296 1 0.00% TOTAL FUND EXPENDITURES 3,3911 214 907 1 74 E 4,5861 0.00% FUND SURPLUS(DEFICIT) 18.7231 111,122 6,34-41 8,1331 103,38$ E 247,710 COUNTRYSIDE TIF REVENUES 87-000-40-00-4087 1 PROPERTY TAXES-CNTRY'SDE - - - - - 6,250 0.00% 87-000-45-00-4500 1 INVESTMENT EARNINGS 36 105 288 __ 288 - 717 4,000 17.92% TOTAL REVENUES:COUNTRYSIDE TIF 36 105 288 288 - 717 10,250 17.92% COUNTRYSIDE TIF EXPENDITURES 87-870-54-00-5420 1 ADMINISTRATIVE FEES - 93 - - - 93 1.000 87-870-54-00-5498 PAYING AGENT FEES - - - - - - 400 87-870-80-00-8000 PRINCIPLE PAYMENT-2005 - - - - - 175.000 0.00% 87-870-80-00-8050 INTEREST PAYMENT-2005 A 65,571 - - - - 65.571 131.143 50.0(]% TOTAL FUND REVENUES "(65,535) ]05 288 288 - 717 10,250 6.9910 TOTAL FUND EXPENDITURES 93_ - - 65,664 307,543 2.1.35%r.. FUND SURPLUS(DEFICIT) 13 288 288 - (64,947) (297,293) DOWNTOWN TIF REVENUES 88-000-40-00-4088 PROPERTY TAXES-DOWNTOWN TIF 4,450 38,640 1,232 923 19,054 64.299 ""550 72.61% 88-000-45-00-4500 1 INVESTMENT EARNINGS - 3 11 11 - 24 - (}(}0% TOTAL REVENUES:DOWNTOWN TIF 4,450 38.643 1.242 934 19 054 64-3231 88,550 1 72.04% 19 n(FiscalYear REk 17% s% 7L?'. 42`;k � ee%#o-hate t4&C121}PTNUIbI May-11 June-1I July-11 ,1uj,,usl-I1 Septemher-11 4 $' E 9a of Budget DOWNTOWN TIF EXPENDITURES 88-880-54-[H}-54201 I ADMINISTRATIVE FTEB 879 370 555 A14 88-880-54-00-5462 PROFESSIONAL,SERVICES - - - 1,314 [}.0001 88-880-W-00-[079 RL]tJTE x-47 EXPANSION - - - - 515.34[] (1,00% TOTAL FUND REVENUES 4,450 38,6431 1,242 9-341 19,054 M 64,3231 88 350 72.64°flc TOTAL FUND EXPENDITURES - 1 8791 3701 555 1,314 M 3,1171 516,8401 0.60% FUND SURPLUS(DEFICIT) 4,450 -37,7641 8721 379 1 I7,740 M 61,2116 (428,290) 20 UNITED CITY OF YORKVILLE STATEMENT OF REVENUES,EXPENDITURES AND TRANSFERS For the Period Ending September 30,2011 %of September YTD YTD to FY 2012 Actual Actual Budget Budget GENERAL FUND(01) Revenues Local Taxes Property Taxes 860,894 2,517,165 94.4% 2,665,964 Municipal Sales Tax 247,713 1,062,789 41.7% 2,550,000 Non-Home Rule Sales Tax - - 0.0% - Electric Utility Tax 141,597 278,030 47.0% 591,600 Natural Gas Tax 37,606 140,279 48.3% 290,700 Telephone Utility Tax 42,901 215,363 40.2% 535,500 Cable Franchise Fees - 113,600 55.7% 204,000 Hotel Tax 5,018 23,884 78.1% 30,600 Amusement Tax 624 92,209 68.8% 134,000 Admissions Tax - - 0.0% 190,000 Business District Tax 27,616 119,892 40.0% 300,000 Auto Rental Tax 772 3,819 53.5% 7,140 Para Mutuel Tax 4,447 12,784 85.2% 15,000 Total Taxes 1,369,188 4,579,814 60.9% 7,514,504 Intergovernmental State Income Tax 101,008 594,417 44.4% 1,340,000 Local Use Tax 21,970 103,741 49.4% 210,000 Road&Bridge Tax 52,838 159,846 97.3% 164,296 Personal Property Replacement Tax - 5,676 43.7% 13,000 Other Intergovernmental - 11,149 99.5% 11,200 Total Intergovernmental 175,816 874,829 50.3% 1,738,496 Licenses and Permits Liquor Licenses - 3,518 8.8% 40,000 Building Permits 36,108 88,993 72.7% 122,400 Other Licenses&Permits 269 1,364 42.0% 3,250 Total Licenses&Permits 36,376 93,875 56.7% 165,650 Fines and Forfeits Traffic Fines 5,427 36,723 38.7% 95,000 Administrative Adjudication 1,870 9,547 31.8% 30,000 Police Tows 5,500 31,500 35.0% 90,000 Total Fines and Forfeits 12,797 77,770 36.2% 215,000 Charges for Services Garbage Surcharge 191 409,371 34.8% 1,175,000 Collection Fee-YBSD - - 0.0% 123,932 Other Services - 350 7.0% 5,000 Total Charges for Services 191 409,721 31.4% 1,303,932 Investment Earnings 519 1,223 61.1% 2,000 Reimb/Miscellaneous/Other Financing Sources Reimb-Legal Expenses 8,976 18,282 152.3% 12,000 Reimb-Health Ins Contributions 31,097 109,260 41.3% 264,800 Other Reimbursements 454 65,477 102.3% 64,000 Rental Income 970 3,900 43.3% 9,000 Miscellaneous Income - 1,730 24.7% 7,000 Transfers In 16,249 81,247 41.7% 194,992 Total Miscellaneous 57,747 279,894 50.7% 551,792 Total Revenues and Transfers 1,652,635 6,317,126 55.0% 11,491,374 21 STATEMENT OF REVENUES,EXPENDITURES AND TRANSFERS For the Period Ending September 30,2011 %of September YTD YTD to FY 2012 Actual Actual Budget Budget GENERAL FUND(01) Expenditures Administration 44,995 178.764 36.5% 489,551 Salaries 33,099 123,523 45.2% 273,395 Benefits 5,347 19,559 43.4% 45,106 Contractual Services 5,984 32,396 20.9% 155,100 Supplies 564 3,286 20.6% 15,950 Finance 36,307 120,036 37.5% 320,505 Salaries 19,218 71,259 40.7% 175,000 Benefits 3,329 12,303 40.3% 30,505 Contractual Services 13,760 35,866 32.8% 109,250 Supplies - 607 10.6% 5,750 Community Relations - 333 100.0% 333 Salaries - - 0.0% 0 Benefits - - 0.0% 0 Contractual Services - 333 100.0% 333 Supplies - - 0.0% 0 Engineering 249 94,410 37.3% 253,136 Salaries - 78,123 45.3% 172,500 Benefits - 13,348 44.9% 29,736 Contractual Services 249 2,932 7.0% 42,100 Supplies - 7 0.1% 8,800 Police 386.292 1,360,593 45.1% 3,018,230 Salaries 208,163 813,227 39.6% 2,052,500 Overtime 14,226 47,168 62.9% 75,000 Benefits 135,129 411,915 73.4% 560,900 Contractual Services 16,934 47,447 25.0% 190,010 Supplies 11,840 40,836 29.2% 139,820 Community Development 30,500 116,890 31.1% 375,610 Salaries 20,292 84,502 35.2% 240,000 Benefits 3,330 14,146 31.8% 44,535 Contractual Services 6,796 18,065 21.4% 84,450 Supplies 81 176 2.7% 6,625 PW-Street Ops&Sanitation 150.056 598,037 33.3% 1,796,870 Salaries 30,015 107,134 39.7% 270,000 Overtime 89 160 1.1% 15,000 Benefits 5,114 18,182 34.0% 53,500 Contractual Services 105,928 438,287 32.8% 1,336,020 Supplies 8,775 33,405 28.2% 118,350 Capital Outlay 135 869 21.7% 4,000 Administrative Services 475,870 1,972,353 44.1% 4,473,257 Salaries - 350 7.0% 5,000 Benefits 151,458 862,505 49.5% 1,743,350 Contractual Services 244,291 708,895 41.9% 1,693,840 Supplies - - 0.0% 5,000 Contingencies - - 0.0% 64,617 Transfers Out 80,121 400,604 41.7% 961,450 Total Expenditures and Transfers 1,124,268 4,441,415 41.4% 10,727,492 Variance 528,367 1,875,711 763,882 * September represents 42%of the fiscal year 22 Reviewed By: Agenda Item Number O J -� Legal ❑ NB #2 EST. _ 1636 Finance ■ Engineer El=�-- Tracking Number �� rl City Administrator ❑ O Consultant ❑ ADM 2011-52 <tE �d� ❑ Agenda Item Summary Memo Title: Treasurer's Report for September 2011 Meeting and Date: Administration Committee 10/20/11 Synopsis: Council Action Previously Taken: Date of Action: Action Taken: Item Number: Type of Vote Required: Council Action Requested: Submitted by: Rob Fredrickson Finance Name Department Agenda Item Notes: TREASURER'S REPORT-for the period ended September 30,2011 Cash Basis of %of Projected BGN Fund September Revenues YTD September Expenses YTD Ending Fund Balance Revenues YTD Revenues Budget Budget Expenses YTD Expenses Budget Budget Balance General Fund 01 -General (271,900) 1,652,635 6,317,126 11,491,374 55% 1,124,268 4,441,415 10,727,492 41% 1,603,811 Special Revenue Funds 15-Motor Fuel Tax 640,399 36,334 247,104 1,011,000 24% 2,861 48,354 661,000 7% 839,149 79-Parks and Recreation 231,558 142,871 628,798 1,175,710 53% 127,833 529,018 1,189,210 44% 331,339 72-Land Cash (388,625) 11,281 330,090 420,500 78% 2,632 206,453 301,084 69% (264,988) 85-Fox Industrial TIF 569,790 103,462 252,296 - 0% 74 4,586 - 0% 817,500 87-Countryside TIF 2,178,550 - 717 10,250 7% - 65,664 307,543 21% 2,113,603 88-Downtown TIF 209,760 19,054 64,323 88,550 73% 1,314 3,117 516,840 1% 270,966 11 -Fox Hill SSA 17,942 1,127 3,639 3,786 96% 614 2,608 3,804 69% 18,974 12-Sunflower SSA 11,922 1,939 7,096 7,530 94% 1,309 4,577 9,078 50% 14,441 Debt Service Fund 42-Debt Service 8,653 114,452 352,210 427,919 82%v - 69,334 428,669 16% 291,529 Capital Funds 16-Municipal Building (587,024) 2,700 5,100 5,250 97% - - - - (581,924) 22-Park and Recreation Capital 51,443 36 1,715 2,830 61% 292 1,458 123,500 1% 51,699 20-Police Capital 194,947 5,338 12,733 21,500 59% - 95 54,000 0% 207,585 21 -Public Works Capital 108,743 12,148 30,020 35,900 84% 11,103 46,667 92,595 50% 92,096 23-City-Wide Capital 652 25,829 88,969 416,600 21% - 125,000 360,000 35% (35,379) Enterprise Funds* 51 -Water 695,723 105,718 1,129,098 2,694,979 42% 144,112 1,068,294 2,571,858 42% 756,527 52-Sewer 2,377,831 584,936 2,244,668 3,105,490 72% 49,880 671,043 2,919,989 23% 3,951,457 80 -Recreation Center (195,087) 47,617 256,626 611,000 42% 53,184 310,053 691,738 45% (248,514) Library Funds 82-Library Operations 317,336 223,099 666,145 736,950 90% 78,445 596,723 1,060,275 56% 386,757 83-Library Debt Service - 234,227 684,721 720,800 95% - 185,400 720,800 26% 499,321 84-Library Development Fees - 14 335,635 341,000 98% 7,835 10,965 4,000 274% 324,670 Total Funds 6,172,614 3,324,816 13,658,829 23,328,918 59% 1,605,754 8,390,824 22,743,475 37% 11,440,619 As Treasurer of the United City of Yorkville,I hereby attest,to the best of my knowledge,that the information contained in this Treasurer's Report is accurate as of the date detailed herein. Further information is available in the Finance Department. William Powell,Treasurer Prepared by the Finance Department *Fund Balance Equivalent 0 CO. Reviewed By: Agenda Item Number J ¢ 0 0 -� Legal E] NB #3 sir EST. Finance ■ Engineer ❑ Tracking Number Tsl City Administrator ■ Consultant ❑ —'C—tY ADM 2011-53 I 0 < E �o'd ❑ Agenda Item Summary Memo Title: Cash Statements for August 2011 Meeting and Date: Administration Committee 10/20/11 Synopsis: Council Action Previously Taken: Date of Action: Action Taken: Item Number: Type of Vote Required: Council Action Requested: Submitted by: Rob Fredrickson Finance Name Department Agenda Item Notes: CASH AND INVESTMENT SUMMARY-as of August 31,2011 CASH Cash-Operations Cash-Special Purpose IL Funds IL Funds Operation Aurora Special Purpose Grand Old Second Castle E-Pay Corp Acct IMET Totals Old Second Castle IMET Earthmovers Totals Totals General Fund O1 -General (2,224,255) 1,098 0 1,538,082 (685,075) 1,801 55,574 15,708 123 73,205 (611,870) Special Revenue Funds 15-Motor Fuel Tax - - - 766,524 - - 766,524 766,524 72-Land Cash (586,190) - (586,190) - - (586,190) 85-Fox Industrial TIF 565,278 148,834 714,112 - - 714,112 87-Countryside T1F 17,335 1,161,760 1,179,095 934,507 934,507 2,113,602 88-Downtown TIF 207,956 45,269 253,226 - - 253,226 11 -Fox Hill SSA 15,948 2,512 18,460 18,460 12-Sunflower SSA 8,654 5,157 13,812 13,812 Debt Service Fund 42-Debt Service (25,676) - 202,753 177,077 177,077 Capital Funds 16-Municipal Building (584,624) - (584,624) (584,624) 20-Police Capital 199,798 199,798 199,798 21 -Public Works Capital 87,257 87,257 - - 87,257 23-City-Wide Capital (61,237) - - (61,237) - 55,781 55,781 (5,456) Enterprise Funds 51 -Water 243,926 208 122,916 367,049 - - 367,049 52-Sewer 1,957,661 64 1,346,610 3,304,335 3,304,335 Agency Funds 90-Developer Escrow 145,780 - - 145,780 145,780 95-Escrow Deposit 239,049 256 - 239,305 - - - - 239,305 Total Citv Funds 206,660 1,626 0 4,573,894 4,782,181 936,308 822,098 71,489 123 1,830,018 6,612,198 Distribution% 3.13% 0.02% 0.00% 69.17% 14.16% 12.43% 1.08% 0.00% Library Funds 82-Library Operations 251,378 - - - 251,378 - - - - 251,378 83-Library Debt Service 265,095 265,095 - - 265,095 84-Library Develp Fees - _ _ 332,491 332,491 332,491 Totals 516,473 516,473 332,491 332,491 848,964 Distribution% 60.84% 39.16% Park and Recreation Funds 79-Parks and Recreation - 372,085 372,085 - - 25 25 372,110 22-Park&Rec Capital 51,827 51,827 158,412 158,412 210,240 80-Recreation Center (237,574) (237,574) (237.574) Totals 186,339 186,339 - 158,412 25 158,438 344,776 Distribution% 54.05% 0.00% 45.95% 0.01% Reviewed By: Agenda Item Number $ v" O J d , s -8 Legal ❑ NB #4 Finance ■ EST. 1836 Engineer ❑ Tracking Number City Administrator ❑ °—Pw O Consultant ❑ K.-11C �l, ` ADM 2011-54 Agenda Item Summary Memo Title: Annual Treasurer's Report for Fiscal Year 2010-2011 Meeting and Date: Administration Committee 10/20/11 Synopsis: Council Action Previously Taken: Date of Action: Action Taken: Item Number: Type of Vote Required: Council Action Requested: Submitted by: Rob Fredrickson Finance Name Department Agenda Item Notes: UNITED CITY OF YORKVILLE TREASURER'S REPORT FOR THE FISCAL YEAR ENDING APRIL 30,2011 I certify that the following is true and correct to the best of my knowledge and belief. William Powell City Treasurer Summary Statement of Operations Beginning Other Ending Fund Fund Type Fund Revenues Expenditures Financing Balance/Net Balance Net Assets Sources/(Uses) Assets General Fund (492,939) 11,282,615 9,780,155 (1,281,421) (271,900) Library Fund 571,002 1,334,046 1,587,712 - 317,336 Special Revenue Funds 2,873,161 1,924,276 2,121,582 795,441 3,471,296 Debt Service Funds 7,628 1,025 429,404 429,404 8,653 Capital Projects Funds (191,159) 195,476 467,040 231,484 (231,239) Enterprise Funds 36,062,842 4,643,775 4,712,477 66,436 36,060,576 Fiduciary Funds 3,643,354 922,821 349,320 - 4,216,855 *NOTE: Detailtd financial infonnadon may k found at http://www.yorkville.il.usidocumcntsJFYE2011CAFR_001.pdf United City of Yorkville FOR THE FISCAL YEAR ENDING APRIL 30,2011 RECEIPTS- GENERAL: EMPLOY CONTRIB HEALTH REIMB 193,147;ADMISSIONS TAX 181,744;COBRA INS REIMB 21,675;RETIREE INS REIMB 39,671;AMUSEMENT TAX 319;REAL ESTATE TAXES 2,521,570; TOWN ROAD/BRIDGE TAX 164,296;PERSONAL PROPERTY TAX 16,394;STATE INCOME TAX 1,315,321;MUNICIPAL SALES TAX 2,569,233,STATE USE TAX 240,047;MUNICIPAL UTILITY TAX 605,833;UTILITY TAX-NICOR 268,166;UTILITY TAX-CABLE TV 228,452,UTILITY TAX- TELEPHONE 514,189;BUSINESS DISTRICT TAX 289,015;AUTO RENTAL TAX 8,298;HOTEL TAX 38,198; PARA MUTUEL TAX 5,131;LIQUOR LICENSE 38,903,OTHER LICENSES 2,670;BUILDING PERMITS 126,829;GARBAGE SURCHARGE 1,177,995;COLLECTION FEE-YBSD 116,087;DEVELOPMENT FEES 73,350; BEECHER LEASE AGREEMENT 4,000;BEECHER RENTALS 1,600;MOWING INCOME 3,960; TRAFFIC FINES 95,289;ADMINISTRATIVE ADJUDICATION 25,457;POLICE TOWS 80,490;DARE DONATIONS 25;HANGING BASKET DONATIONS 2,759;REIMBURSEMENTS-POLICE PROTECTN 4,190; INSURANCE REIMBURSEMENTS 35,711;WORKERS COMP REIMB 22,207;REIMB FOR LEGAL EXPENSES 46,951;MISC.REIMBURSEMENTS 63,680;POLICE SPECIAL DETAIL 4,432;LIFE INSURANCE REIMB 4,789;MISCELLANEOUS INCOME 9,628;BAD DEBT RECOVERY 10,849;TRAFFIC SIGNAL REVENUE 33,067;COPS GRANT-VESTS 1,875;MISC INTEGOVERNMENTAL 2,196;FEDERAL GRANTS 11,413; STATE GRANTS I5,630,CABLE CONSORTIUM FEES 19,505;POLICE-STATE TOBACCO GRANT 1,870;ENERGY&RECYCLING GRANT 5,307;FULL CIRCLE GRANT 17,442;INVESTMENT INCOME 1,747; INTERFUND TRANSFERS 235,357;TOTAL 11,517,963. FOX HILL SSA: FOX HILL LEVY 19,894;TOTAL 19,894. SUNFLOWERS SA: SUNFLOWER LEVY 13,871;TOTAL 13,871. MOTOR FUEL TAX: MOTOR FUEL TAX ALLOTMENTS 425,971,MFT HIGH GROWTH 24,674; GAME FARM ROAD DESIGN 6,978,FOX ROAD 4,602;DOWNTOWN PARKING LOT-OLD JAIL 151,000; ILLINOIS JOBS NOW 73,122;MISC.INCOME 85; INVESTMENT INCOME 837;TOTAL 687.270. MUNICIPAL BUILDING: DEVELOPMENT FEES-BUILDING 20,700;TOTAL 20,700. POLICE CAPITAL: DEV FEES -POLICE 16,009;DUI FINES 6,462;WEATHER WARNING SIREN FEES 408;ELECTRONIC CITATION FEES 122; SALE OF POLICE SQUADS 8,900; SEIZED VEHICLES 6,028; TOTAL 37,928. PUBLIC WORKS CAPITAL: DEVELOPMENT FEES-PUBLIC WORKS 25,100;MOWING INCOME 4,897, MISCELLANEOUS INCOME 7.283,TOTAL 37,280. PARKS &RECREATION CAPITAL: PARKS CAPITAL FEE 1,650;MISCELLANEOUS INCOME 7.500; INVESTMENT INCOME 99,TOTAL 9,249, CITY WIDE CAPITAL: ROAD CONTRIBUTION 22,000; ENGINEERING CAPITAL FEE 3,100;MISC. REIMBURSEMENTS 1,200;STATE GRANTS 64,000;INVESTMENT INCOME 19,INTERFUND TRANSFERS 231,484;TOTAL 321,803. DEBT SERVICE: RECAPTURE-WATER/SEWER 1,025;INTERFUND TRANSFER 429,404;TOTAL 430,429. WATER: BULK WATER SALES 882,WATER SALES 1,698,753;WATER METER SALES 22,040;LEASE REVENUE-1120 TOWER 32,038;REIMBURSEMENTS 4,318;BAD DEBT RECOVERY 4,437;INVESTMENT INCOME 1,888;INTERFUND TRANSFER 82,850;CONNECTION FEES 96,140;IMPROVEMENT EXPANSION FEE 685,188,TOTAL 2,628,534. SEWER: RIVER CROSSING FEES 238; SEWER MAINTENANCE FEES 731,743;SW CONNNECTION FEES 740,000; INSURANCE REIMBURSEMENTS 1,197,REIMBURSEMENTS 3,379; INVESTMENT INCOME 1,517;TOTAL 1,478,074. LAND CASH: WHEATON WOODS GRANT 42,285;RIVER'S EDGE 671;WHISPERING MEADOWS 312,655; AUTUMN CREEK 18,460; BLACKBERRY WOODS 568;BRISTOL BAY LAND CASH 100,000; TOTAL 474,639. PARKS &RECREATION: PROGRAM FEES 189,890;CONCESSIONS 31,072;RENTAL INCOME 22,471; HOMETOWN DAYS 137,142,DONATIONS 7,445; INSURANCE REIMBURSEMENTS 7,329; MISCELLANEOUS INCOME 19,722;INVESTMENT INCOME 301;INTERFUND TRANSFERS 951,890 TOTAL 1,367,262. RECREATION CENTER: MEMBERSHIP FEES 418,685;GUEST FEES 7,072;SWIM CLASS 27,013; PERSONAL TRAINING FEES 8,055;TANNING SESSIONS 2,072;PROGRAM FEES 130,565;CONCESSIONS 14,692;RENTAL INCOME 7,103;MISC RETAIL 1,591;DONATIONS/SPONSORSHIP 3,170;TOTAL 620,018. LIBRARY: LIBRARY BOND PROP.TAX 604,131; REAL ESTATE TAXES 648,060;PERSONAL PROPERTY TAX 7,217;DEVELOPMENT FEES-BUILDING 8,825;DEVELOPMENT FEES-BOOKS 8,825;COPY FEES 3,339;LIBRARY SUBSCRIPTION CARDS 13,742;EXAM PROCTORING 55;PROGRAM FEES 36;DVD RENTAL INCOME 4,131;LIBRARY BLDG RENTAL 1,454;LIBRARY FINES 14,161; SALE OF BOOKS 300; MEMORIALS 1,883; LIBRARY PER CAPITA GRANT 17,193; INVESTMENT INCOME 690; TOTAL 1,334,043. FOX INDUSTRIAL TIF: TIF REVENUES 228,346; INVESTMENT INCOME 13;TOTAL 228,360. COUNTRYSIDE TIF: TIF REVENUES 6,372;INVESTMENT INCOME 3,134,TOTAL 9,506, DOWNTOWN TIP: TIP REVENUES 75,362;TOTAL 75,362. PAYROLL: 0.01 TO 25,000.00 ALWOOD,ANGELA, AMENT,BEVERLY;ANDERSON,FRED;ANDERSON, JENNIFER; ARENTSEN,DALE;ARNFELT,LUKE;AUW,KATHLEEN;BAHR,NANCY;BAKER,STEVEN; BALDINE,TAMMY; BATTLE,BETTYE;BAUMGARTNER.ROBERT P;BAZAN,JEAN;BEACH, CHARLES: BIEGALSKI,LOUISE,BIERITZ,ROBERT;BIERMANN MILLER,KAREN;BOLANOS, ROGELIO A.BOSTON, DAWN;BRADSTREET,PATRICIA;BRETTHAUER,JANET K;BREYNE,DONNA; BURR,VALERIE;CALHOUN,KAITY E;CARLSON,JARED;CARTER,SCOTT;CATHEY,CHANDLER; CHATMAN,DEB; CYKO,KELLY, CYKO,NATALIE;DEFELICE,JANET;DEWITT,DOUGLAS F, DREDGE,THOMAS;DRESSEL,JACOB;DUNCAN,MOLLY; DUNNIGAN, SARAH;DURANCIK, NICOLINA; EBERHARDT.MARIANNE: ENGELHARDT,GERALD; ESSEX;JANET;FFT_,TON,DAN; FOSSE,TIA; FRISK,MEGAN; GARBELMAN,EMILY;GARBELMAN,MARY; GLSON,GEORGE; GLINSKI,HOLLY A,GOLDEN,KIM;GOLINSKI,GARY; GOSS,VIRGINIA,GREZLIK,CATHY; HAGEMAN,JON:HAGEMANN,JORDAN;HARBIN,ALYSSA;HARMON,RHIANNON L;HARRISON, MORGAN E;HAWS,MELISSA R.HIRTZEL,KRISTI;JOHNSON,DOREEN;JOHNSON,KARA; JOHNSTON,DEVIN;JONES,NICOLE;KIEST,DAVID E;KINSINGER,NATHAN J,KLAAS,BAILEY; KLINE, STEVE;KNUTSON,JOAN, KOVACS,RICHARD;KRUSE,KELSEY;LETRICH, CHRISTY-,LEZON, HEATHER N; LINDBLOM,THOMAS;LIVINGSTON,KAY;MANNING,BARBARA; MATLOCK,JOANNE; MCCOY, SARA;MCCUE,ALYSSA;MILLER,CHRIS'T'OPHER S; MILLER,KENNETH;MILSCHEWSKI, JACQUELYN;MING,CORTNEY;MINOR,ALLAN;MIX,SHARON;MOHLER,DEBI;MORKERT, CHRISTOPHER;MORRIS,JILL;MUNNS,MARTIN,NEGRE,RYAN;NICHOLSON,MICHELLE,NIESEN, CATHERINE;ODOM,MATTHEW J;PAGE,DALE; PAVLAK,CRYSTAL L;PFEIFFER,DAVID;PIELECH, JAMES;PLECKHAM,TRACI;PLOCHER,ARREN; POWELL,WILLIAM;PRATT,SUZIE L;PREDY, BARBARA;REDMON,STEVEN;REESE,ANNETTE; RIOS,YVONNE M;ROBBINS,KATIE; SAUER, MARJORIE; SCHICK,DANIELLE; SCHMIDT,MARGO;SCHOENY,KAREN L; SEIBEL,CARLY; SKINNER,KATIE;SMITH,KATHERINE;SPAAR,STEPHANIE L;SPAAR, STEPHANIE L;SPEARS,ROSE; SPRATT,VICTORIA M; SPURLOCK,RALPH;STAGGS,NISACHERI;STANISLAUS,KEITH; STRAZZANTE,ELIZABETH; STRICKER,BETH;SULLIVAN, CHRISTOPHER; SUTCLIFF,ROBYN, TEELING,DIANE;UCHIDA,HEATHER R;UNDERWOOD, SANDY;VAN CLEAVE.VIANNE;WALKER, KIRSTEN;WALKER,RON;WEDGE,DANIEL;WERDERICH,WALTER;WICKS,CAROL;WILKINSON, PEGGY; WILSON,DONNA;YARBROUGH,NATHANIAL M. PAYROLL: 25,000.01 TO 50,000.00 AUGUSTINE, SHELLEY;BROWN,DAVID;CALVERT,GLENN; COLLINS JR,ALBERT;DEBORD,DIXIE;DIEDERICH,RONALD;DILLON.SALLY;DYON,JUDY; FELTES,RITA, FREDRICKSON,DAVID;GAWRYCH,KRISTOPHER;GRAFF, CHARLES;GRAFF, SHAMIM; GRAFF,SHAMIM;HENNE,DURKEN;HOPKINS,AMANDA;HORNER, RYAN;IWANSKI, SHARYL;JACKSON,JAMIE;KANAN,LEENN;LAWRENTZ,KEVIN;LEJA,NICOLE;MEDINA,TONY; MIKA,SUSAN;OLSEM,PAMELA;OSTREKO,MEGHAN;REISINGER,BARBARA;ROBINSON, MICHAEL;ROSBOROUGH, SHAY;SCODRO,PETER;SCOTT,WILLIAM; SIMMONS,AMY;TATE, THOMAS:WATERS,MICHAEL;WEBER,GREG;WEBER,ROBERT;WEINERT,ANDREA M;WOODRICK, JENNIFER;WRIGHT,RACHEL, PAYROLL: 50,000.01 TO 75,000.00 BARKSDALE-NOBLE,KRYSTI:BEHRENS,BRETT;BEHRENS, DAVID;BUSCH,DARRELL;CARLYLE,MITCHELL;DEARBORN,JACKIE;EVANS,TIMOTHY; GOLDSMITH,RYAN;GRIMES,TOM;GROESCH,BARRY;HART,ROBBIE;HAYES,CHRISTOPER; HELLAND,JONATHON;HOULE,ANTHONY;HUNTER,JOHN;JELENIEWSKI,ANDREW;KETCHMARK, MATTHEW;KOLOWSKI,TIMOTHY;MCMAHON,PATRICK;MIKOLASEK,RAYMOND;MOORE,JOE; MOTT, STACEY;PFISTER,MICHAELEEN;PFIZENMAIER,BEHR;PICKERING,LISA; PLECKHAM, DANIEL; SCHRAW,LAURA;SCHWARTZKOPF,MOLLY;SCHWARTZKOPF,MOLLY;SENG,MATTHEW; SLEEZ_ER,JOHN;SLEEZER,SCOTT;SORENSEN,BRIAN;SPIES,GLORY;SWITHIN, SUSAN;ZABEL, PAUL. PAYROLL: 75,000.01 TO 100,000.00 BOZUE,STEVEN;DELANEY,DAVID;DHUSE,ERIC;HILT,LARRY; JOHNSON,JEFFREY;KLINGEL,TERRY;OLSON,BART;PRESNAK,JAMES, SCHWARTZKOPF, DONALD;STROUP,SAMUEL;WYWROT,JOSEPH. PAYROLL: 100,000.01 TO 125,000.00 HART,RICHARD. TOTAL 5,639,645. VENDOR DISBURSEMENTS OVER$2,500: 3M 34,423;ACTION GRAPHIX LTD 4,361;ALL STAR SPORTS INSTRUCTION 16,443;AMERICAN FITNESS WHOLESALERS 4,203;AQUA PURE ENTERPRISES,INC. 4,196,ARAMARK UNIFORM SERVICES 8,112;AT&T 17,972;AURORA AREA CONVENTION 29,955; AURORA BLACKTOP 101,179;AUTOMOTIVE SPECIALTIES,INC.9,483; BAKER&TAYLOR 97,250; BANC OF AMERICA LEASING 15,732;BRIAN BETZWISER 82,295;BLUE CROSS BLUE SHIELD 1,150,257;BP AMOCO OIL COMPANY 13,155;BRENNTAG MID-SOUTH,INC. 1 1,218;BRISTOL. KENDALL FIRE DEPART.36,020; UNITED COMMUNICATION SYSTEMS 38,804;CAMBRIA SALES COMPANY INC. 13,056;CARGILL.INC 125,984; CARSTAR 2,966;CDW GOVERNMENT INC. 15,144; CENTEX HOMES 3,525;CENTRAL LIMESTONE COMPANY,INC 2,600;CENTRAL SALT,L.L.C. 132,777; CLARK ENVIRONMENTAL 6,500; CLARK EQUIPMENT COMPANY 4,000;RICHARD HOPKINS CLARK 41,667;RONALD WILLIAM CLARK JR.41,667;CLASSIC LANDSCAPE, LTD 7,854;COFFMAN TRUCK SALES 3,273;CARLO D. COLOSIMO 4,020; COMMONWEALTH EDISON 172,376;CONSTELLATION NEW ENERGY 218,891;CORPORATION FOR OPEN LANDS 10,000,CHRISTOPHER J.PLASCH 4,525; CRAWFORD,MURPHY&TILLY,INC.9,569;CROWN TROPHY 3,724;JULIE VISHER 3,750;DEMCO,INC. 3,125;DEPO COURT REPORTING SVC,INC 11,934;DLT SOLUTIONS,INC.2,921;DOOR TO DOOR DIRECT 3,868,EBSCO INDUSTRIES,INC.4,716;EJ EQUIPMENT 3,085; ENCAP,INC. 8,536; ENGINEERING ENTERPRISES,INC.38,833; EUCLID BEVERAGE 13,310;EXELON ENERGY 57,828; FARREN HEATING &COOLING 8,616;FIRST NONPROFIT UNEMPLOYEMENT 78,513;RAQUEL HERRERA 7,534;FOLEY& LARDNER LLP 9,888;FORCES INC 5,365;FOX VALLEY TROPHY& AWARDS 2,877;FOX VALLEY FIRE&SAFETY 2,847;THE IDEA PROS,INC.8,588; FULTON TECHNOLOGIES 2,755,G.A.JOHNSON&SONS 3,750;GARDINER KOCH&WEISBERG 90,234;SHARON CLARK GASKILL 41,667; GFS FENCE,GUARDRAIL& SIGNAGE 23,128;GJOVIK FORD-MERCURY, INC. 4,879. GOLD MEDAL PRODUCTS 10,220;GOOD YEAR WHOLESALE TIRE CENTE 5,793;GRAINCO FS., INC.5,924;GREATAMERICA LEASING CORP. 8,832;HACH COMPANY 2,817;KRS UPROAR,INC. 5,000; HARRIS 11,578;HAYDEN'S 8,578;HD SUPPLY WATERWORKS, LTD. 19,758;HEWLETT-PACKARD COMPANY 7,048;HI FI EVENTS,INC. 13,250;FARM PLAN 2,914;HOME DEPOT 3,809,HOME PAGES 2,500; HOMER INDUSTRIES 10,270;HOVING PIT STOP 5,616;HUEN ELECTRIC,INC.6,845;IL VALLEY URBAN LUMBERJACKS 11,350;ILLINOIS DEPARTMENT OF 22,880;ILLINOIS E.P.A.280,913;ILLINOIS STATE POLICE 3,562;ILLINOIS PUBLIC SAFETY AGENCY 6,660;ILLINOIS TRUCK MAINTENANCE,IN 15,280; ILLINOIS PUBLIC RISK FUND 144,882;IMAGE PLUS 3,497;IMAJE RECORDS,INC 5,000;APEX INDUSTRIAL AUTOMATION LLC 4,559; ITRON 5,146;JAY M.HEAP&ASSOCIATES, LTD 20,000;JET SEALCOATING 18,701;JOB'S LANDSCAPING INC. 12,177;JULIE,INC.2,805;KATHLEEN FIELD ORR& ASSOC. 139,817;KENDALL COUNTY ASSOCIATION 4,630;KENDALL COUNTY CONCRETE 8,302; KENDALL COUNTY COLLECTOR 53,859;MICHAEL PAVLLK 17,611;KENDALL COUNTY FOREST 7,227; KENDALL COUNTY PROBATION 2,683;KENDALL COUNTY RECORDER'S 7,406; KENDALL COUNTY RECORD 5,373;KENDALL COUNTY TREASURER 19,118;ANNETTE M.POWELL 3,743;KIDS FIRST SPORTS SAFETY INC. 8,572;KISHOR PATEL 91,748;KONICA MINOLTA BUSINESS 12,019;LANDMARK FORD INC 42,310;LANER,MUCHIN,DOMBROW,BECKER 2,621;LENNAR CHICAGO,INC.30,996; LIFE FITNESS 5,198;M.A.C.AMUSEMENT INC. 29,158;MAD BOMBER 4,500;ARCH CHEMICALS,INC 3,462; MARTENSON TURF PRODUCTS 6,338;THE PRESTWICK GROUP,INC 6,685;MC CUE BUILDERS,INC. 4,763; RANDY MCKIRGAN 43,552;MEADE ELECTRIC COMPANY,INC.9,178;MENARDS INC 141,357; MEN.ARDS-YORKVILLE 13,615;MESIROW INSURANCE SERVICES INC 191,517;METLIFE SMALL BUSINESS CENTER 24,060;METROPOLITAN INDUSTRIES,INC.6,903;MID AMERICAN WATER 8,760; MIDAMERICA BOOKS 4,247;MIDWEST TAPE 16,997;MJ ELECTRICAL SUPPLY,INC. 12,086,BRUCE MORRICK 3,115;NORMAN C.MURRAY 4,175;NARVICK BROS.LUMBER CO,INC 3,106;NEXTEL COMMUNICATIONS 25,912;NICOR GAS 47,045;NORTH EAST MULTI-REGIONAL 5,745;N. ILLINOIS MUNICIPAL NATURAL 3,181;NUTOYS LEISURE PRODUCTS 56,988;CYNTHIA O'LEARY 3,490;OCHOA ENTERPRISES,LLC 10,100;OFFICE WORKS 10,730;PEPSI-COLA GENERAL BOTTLE 10,3I9;PITNEY BOWES 16,222;PIZZO AND ASSOCIATES,LTD 4,320;PLAYPOWER LT FARMINGTON INC 11,065; PRAIRIE AREA LIBRARY SYSTEM 9,254;PRAIRIECAT 3,224;PUBLIC SAFETY DIRECT,INC 12,241; QUILL CORPORATION 4,301;R. SMITS&SONS 3,360;RAGING WAVES 99,959;RATOS,JAMES 14,233; IDA MAE RECK 2,500;JOSEPH G.RECK 2,500;REINDERS,INC.2,760;RI WATERMAN PROPERTIES 275,865;JEFF RICHARDSON 3,113,TRACY ROBINSON 2,815,SEC GROUP,INC.6,456,SENIOR SERVICES ASSOC. 5,000; SERVICE PRINTING CORPORATION 29,295, SERVICEMASTER COMM. CLEANING 14,312; SERVICEMASTER OF AURORA&4,684; SHAW TENT&AWNING 2,810; SHELL OIL CO. 103,827, SMITH ECOLOGICAL SYSTEMS INC. 3,226;SWFVCTC 75,262;SPORTSFIELDS,INC. 17,329; STERLING; CODIFIERS.INC. 5,469; STREICHERS 12,549: SUPERIOR ASPHALT MATERIALS LLC 6,936; TEAM REIL INC. 9,140;THE BANK OF NEW YORK 4,960,621;THE BANK OF NEW YORK MELLON 3,139,723;THE GALE GROUP INC.2,898;PEREGRINE,STIME,NEWMAN,3,365;THYSSENKRUPP ELEVATOR CORP 2,790;TKB ASSOCIATES,INC.4,935;TODAY'S BUSINESS SOLUTIONS INC 2,543;TPI BUILDING CODE CONSULTANTS 17,532;TRAFFIC CONTROL CORPORATION 5,169,TRICO MECHANICAL SERVICE GROUP 8.705;TUCKER DEVELOPMENT CORP. 149,108;KRIBBS AUTOMOTIVE,INC 10,689;U.S.BANK 192,233;UNIQUE PRODUCTS &SERVICE 7,279;UNITED PARCEL SERVICE 4,457;JOSEPH J.DEMARCO 3,600;HIGHSMITH,LLC 2,563;US BANK OPERATIONS CENTER 1,220,045:VEOLIA ES SOLID WASTE MIDWEST 1;078.520;VERMONT SYSTFMS 5,780;VERNP.. HENNE CONSTR. &46,501;VIKING CHEMICAL COMPANY 5,171;VISA 42,793;VISION SERVICE PLAN 12,532;WALKERCUSTOM HOMES, INC. 215,500;WALMART COMMUNITY 4,702;TINA C WARD 8,708; WATER PRODUCTS,INC. 12,921;WATER SOLUTIONS UNLIMITED,INC 14,729;WESLEY PROPERTY CORP. 163,122;WHOLESALE TIRE 6,118,WILDMAN,HARROLD,ALLEN&51,877;WILLIAM RYAN HOMES-CHICAGO S.6,225;WINTER EQUIPMENT COMPANY 4,099;WIRE WIZARD OF ILLINOIS,INC 2,824;WOLF&COMPANY 45,950;YORKVILLE BRISTOL.3,000,045;YORKVILLE AREA CHAMBER OF 2,590; YORKVILLE ECONOMIC DEV 45,100;YORKVILLE NAPA AUTO PARTS 4,589:YORKVILLE POSTMASTER 16,200;YORKVILLE SCHOOL DIST 34,653;ZENON COMPANY 28,000; EXPENSE DISBURSEMENTS UNDER 2,500.00 278,257;TOTAL 20,443,992. Co. Reviewed By: Agenda Item Number J a. 0 Legal ❑ NB #5 , 1 Finance ❑ EST. Engineer ❑ City Administrator t Tracking Number 0 , a °°� a, p Consultant El ADM 2011-55 r�kE �ti'� ❑ Agenda Item Summary Memo Title: Comp Time Report Meeting and Date: Administration Committee— 10/20/2011 Synopsis: See attached memo. Council Action Previously Taken: Date of Action: Action Taken: Item Number: Type of Vote Required: None—informational Council Action Requested: Submitted by: Meghan Ostreko Human Resources Name Department Agenda Item Notes: fo CI ry o Memorandum EST. ^�� - 1636 -, To: Administration Committee From: Meghan Ostreko, HR Manager s Date: October 13, 2011 t �ti�'o� Subject: Comp Time Report E Attached please find a comp time report for all current employees who are eligible to earn (or who were at one time eligible to earn) compensation time for overtime hours worked. The column titled "Hours Used" shows the number of comp time hours that have been earned and subsequently used as time off or cashed out during the course of employment (or since the City began using MSI in 2003, whichever is later). The column titled "Hours Available" shows the number of comp time hours that employees currently have available to use as time off, or to be paid out for if an employee were to terminate employment with the City. The "Available Cost" corresponds to each employee's current pay rate if he or she were to be paid out for all of their available comp time right now. Presently, the maximum number of comp time hours an employee can accrue is 120, with the exception of the Police Department Sergeants' union members, who are allowed to accrue 240 hours of comp time. The comp time cap was also temporarily increased to 480 hours last winter (December through April) for members of the Public Works Department union. KE: 16:20:41 BENEFIT HOURS REPORT PR4B000O.WOW ORDERED BY EMPLOYEE NUMBER BENEFIT CODES: CMP ACTIVE EMPLOYEES ONLY HIRE BEN. ACCRUAL BEN. ACCRUAL ACCRUAL HOURS HOURS HOURS AVAILABLE PL. # NAME DATE CODE CODE YEAR RATE LIMIT ACCRUED USED AVAILABLE COST ---------------------------------------------------------------------------------------------------------------------------------- HRENSB BEHRENS, BRETT 07/03/95 CMP 00 .000 .000 .000 366.000 141.500 3, 603.50 HRENSD BEHRENS, DAVID 09/04/01 CMP 00 .000 .000 .000 972.500 65.875 1, 938.01 OWND BROWN, DAVID 02/05/07 CMP 00 .000 .000 .000 271.250 5.000 83.72 RLYLEM CARLYLE, MITCHELL 06/04/07 CMP 00 .000 .000 .000 125.000 12.125 352.13 LLINSA COLLINS JR, ALBERT 08/04/03 CMP 00 .000 .000 .000 1375.000 51.000 1,115.93 LANEYD DELANEY, DAVID 04/11/99 CMP 00 .000 .000 .000 449.750 .000 .00 ONJ DYON, JUDY 07/16/01 CMP 00 .000 .000 .000 48.380 106.500 2,418.50 LTESR FELTES, RITA 03/05/01 CMP 00 .000 .000 .000 16.000 .000 .00 RRYCHK GAWRYCH, KRISTOPHER 08/28/06 CMP 00 .000 .000 .000 364.000 9.000 170.91 LDSMITH GOLDSMITH, RYAN 06/08/06 CMP 00 .000 .000 .000 225.500 15.000 464.67 IMEST GRIMES, TOM 09/14/07 CMP 00 .000 .000 .000 220.500 69.000 2,003.87 RTR HART, RICHARD 12/01/92 CMP 00 .000 .000 .000 452.000 .000 .00 RTROB HART, ROBBIE 06/23/03 CMP 00 .000 .000 .000 381.000 .500 16.05 YESC HAYES, CHRISTOPER 06/02/08 CMP 00 .000 .000 .000 9.000 8.625 233.88 LLANDJ HELLAND, JONATHON 07/06/99 CMP 00 .000 .000 .000 393.500 46.375 1,458.89 ANED HENNE, DURKEN 04/17/06 CMP 00 .000 .000 .000 368.000 90.375 2,145.77 LTL HILT, LARRY 01/01/95 CMP 00 .000 .000 .000 300.000 .000 .00 RNERR HORNER, RYAN 01/31/05 CMP 00 .000 .000 .000 360.250 47.250 944.40 JLEA HOULE, ANTHONY 01/02/02 CMP 00 .000 .000 .000 465.500 74.125 1,869.51 VTERJ HUNTER, JOHN 04/03/08 CMP 00 .000 .000 .000 45.000 108.375 2,997.51 CKSONJ JACKSON, JAMIE 12/15/03 CMP 00 .000 .000 .000 116.750 2.250 44.61 IE: lb:ZU:41 13ENEr'1'1' HUURS REPURT PR4B000O.WOW ORDERED BY EMPLOYEE NUMBER BENEFIT CODES: CMP ACTIVE EMPLOYEES ONLY HIRE BEN. ACCRUAL BEN. ACCRUAL ACCRUAL HOURS HOURS HOURS AVAILABLE 'L. # NAME DATE CODE CODE YEAR RATE LIMIT ACCRUED USED AVAILABLE COST ---------------------------------------------------------------------------------------------------------------- ,ENA JELENIEWSKI, ANDREW 02/03/04 CMP 00 .000 .000 .000 979.750 110.750 3,554.12 INSONJ JOHNSON, JEFFREY 06/11/02 CMP 00 .000 .000 .000 451.875 115.875 3,732.52 'CHMARK KETCHMARK, MATTHEW 03/26/07 CMP 00 .000 .000 .000 38.000 28.750 834.95 CNGELT KLINGEL, TERRY 02/06/95 CMP 00 .000 .000 .000 566.500 43.875 1,569.61 :,OWSKIT KOLOWSKI, TIMOTHY 06/08/06 CMP 00 .000 .000 .000 74.000 76.000 2,411.54 VRENTZK LAWRENTZ, KEVIN 08/04/03 CMP 00 .000 .000 .000 251.000 ^ 27.250 548.70 JAN LEJA, NICOLE 03/27/10 CMP 00 .000 .000 .000 8.250 19.125 296.44 4AHONP MCMAHON, PATRICK 08/19/04 CMP 00 .000 .000 .000 37.250 .000 .00 DINAT MEDINA, TONY 01/31/05 CMP 00 .000 .000 .000 571.250 .000 .00 :COLR MIKOLASEK, RAYMOND 08/10/04 CMP 00 .000 .000 .000 630.000 89.375 3,138.01 DREJ MOORE, JOE 04/02/90 CMP 00 .000 .000 .000 1149.250 .000 .00 PTS MOTT, STACEY 05/25/95 CMP 00 .000 .000 .000 84.000 43.625 1,415.72 SEMB OLSEM, PAMELA 02/06/06 CMP 00 .000 .000 .000 248.500 42.875 843.78 PREKOM OSTREKO, MEGHAN 04/02/07 CMP 00 .000 .000 .000 94.875 .000 .00 IZENMB PFIZENMAIER, BEHR 04/23/08 CMP 00 .000 .000 .000 43.500 77.625 2,104.91 CKERING PICKERING, LISA 01/28/05 CMP 00 .000 .000 .000 422.130 120.000 2,935.27 ECKHAMD PLECKHAM, DANIEL 12/15/96 CMP 00 .000 .000 .000 714.875 24.500 795.07 ESNAKJ PRESNAK, JAMES 11/17/03 CMP 00 .000 .000 .000 209.000 77.250 2,795.52 ISINGEB REISINGER, BARBARA 06/16/02 CMP 00 .000 .000 .000 333.000 40.000 850.27 NDLETTZ RUNDLETT, ZACKERY T 09/15/11 CMP 00 .000 .000 .000 .000 7.500 167.96 IE: 1b:ZU:41 13ENEY11' HUURS REPORT PR4B000O.WOW ORDERED BY EMPLOYEE NUMBER BENEFIT CODES: CMP ACTIVE EMPLOYEES ONLY HIRE BEN. ACCRUAL BEN. ACCRUAL ACCRUAL HOURS HOURS HOURS AVAILABLE PL. # NAME DATE CODE CODE YEAR RATE LIMIT ACCRUED USED AVAILABLE COST ---------------------------------------------------------------------------------------------------------------------------------- HWARTM SCHWARTZKOPF, MOLLY 03/01/99 CMP 00 .000 .000 .000 669.500 .000 .00 DDRO SCODRO, PETER 07/06/05 CMP 00 .000 .000 .000 395.250 78.125 1,562.35 DTTB SCOTT, WILLIAM 08/28/06 CMP 00 .000 .000 .000 86.500 45.500 781.18 VGM SEND, MATTHEW 07/06/98 CMP 00 .000 .000 .000 1013.250 113.000 2,777.08 KMONSA SIMMONS, AMY 05/21/07 CMP 00 .000 .000 .000 165.000 48.500 947.14 EEZERJ SLEEZER, JOHN 06/12/95 CMP 00 .000 .000 .000 737.000 32.250 998.21 EEZERS SLEEZER, SCOTT 05/18/92 CMP 00 .000 .000 .000 291.250 .000 .00 ROUPS STROUP, SAMUEL 10/27/00 CMP 00 .000 .000 .000 555.500 24.625 867.56 PET TATE, THOMAS 01/07/08 CMP 00 .000 .000 .000 293.750 5.250 85.68 LKERK WALKER, KIRSTEN 08/01/11 CMP 00 .000 .000 .000 .000 3.750 58.13 PERSM WATERS, MICHAEL 07/13/06 CMP 00 .000 .000 .000 450.000 25.250 458.04 BERR WEBER, ROBERT 07/12/04 CMP 00 .000 .000 .000 558.250 69.375 1,384.11 IGHTR WRIGHT, RACHEL 07/19/04 CMP 00 .000 .000 .000 635.310 100.000 1,992.31 REPORT TOTALS: CODE ACCRUED USED AVAILABLE AVAIL. COST CMP COMP-TIME .000 21,071.445 2,384.750 63,111.87 0 C/Ty Reviewed By: Agenda Item Number Jam ' Le al El NB #6 �' g 1636 EST. l Finance ■ Engineer ❑ Tracking Number °� City Administrator ■ 0 Consultant ❑ �W ry o ADM 2011-56 1k E Agenda Item Summary Memo Title: Tax Levy Estimate Meeting and Date: Administration Committee 10/20/2011 Synopsis: See attached memo. Council Action Previously Taken: Date of Action: Action Taken: Item Number: Type of Vote Required: Council Action Requested: Submitted by: Rob Fredrickson Finance Name Department Agenda Item Notes: ID C/i Memorandum EST. �` Taas To: Administration Committee -< � =� co From: Rob Fredrickson, Finance Director Date: October 14, 2011 `E �y`� Subject: Proposed 2011 Tax Levy Please see attached for the proposed 2011 Tax Levy, which would fund fiscal year 2013. The amounts presented also include the requested and extended amounts for the 2009 (FY 2011) and 2010 (FY 2012) tax levies, along with corresponding rates, for comparative purposes. It has been estimated by the County Assessor that the equalized assessed valuation(EAV) of property within the City will decrease by approximately 8 to 9%from the previous year. The total estimated dollar amount for the 2011 levy(excluding debt service)under the tax cap is$3,526,060,which represents an increase of$201,643 in comparison to what was extended last year. The result of the increase in the tax cap is due to the CPI(1.5%) and an estimated$6.9 million(which includes $3 million of increment from the Fox Industrial TIF) in new construction EAV being added to the tax rolls. The majority of the $201,643 levy increase will be going towards the Police Pension Fund($125,000 increase over the 2010 levy), which will bring their levy more in line with the recommended actuarial tax levy requirement for the fund. In addition,the Library has requested an increase of$25,000 over their previous year's levy amount. Proposed debt service(bonds &interest) amounts have also been included, totaling$730,000, which represents a decrease of$1.48 million in comparison to what was extended in the previous year. This debt service levy amount includes $326,379 for the Series 2005A Bonds (Debt Service Fund), $133,454 for the Series 2007A Bonds (Water Fund) and$270,167 for the Series 2004B Bonds(Sewer Fund). The amount requested to be approved for the tax levy estimate for purposes of holding a public hearing is $3,626,060, which allows for a margin of error on our estimate of the tax cap(due to EAV figures not being finalized with the County) and allows us to discuss any amount less than that figure. As a reminder, the process for establishing the City's property tax levy consists of three main parts: 1. Council votes to approve the tax levy estimate. 2. Hold a public hearing on the tax levy estimate. 3. Council votes to approve the tax levy ordinance. The first step in this process will be conducted at the October 25"'meeting. The public hearing on the tax levy estimate is currently scheduled for the November 8"'with final approval slated for either the November 22`d or December 13"'City Council meeting. Per state statute,the deadline for filing the levy with the County is Tuesday, December 27"',which means the levy cannot be voted on that evening. Council can change the tax levy amounts at any point between now and final approval of the tax levy ordinance in December. 2009 Rate Setting 2010 Rate Setting 2011 Estimated Rate Property Tyne EAV Property Tyne EAV Property Type Settine EAV Farm $ 2,524,355 Farm $ 2,398,027 Total $ 491,594,571 Residential $ 444,422,818 Residential $ 407,528,709 Commercial $ 124,381,958 Commercial $ 122,304,406 New Property $ 6,931,809 Includes Fox Industrial TIF Increment Industrial $ 6,921,977 Industrial $ 6,820,310 State Railroad $ 17,328 State Railroad $ 17,328 Total City $ 578,268,436 Total City $ 539,068,780 Total City $ 498,526,380 2009 2009 2009 2010 2010 2010 2011 2011 Est. %Change over Levy Request Levy Extension Variance Actual Rate Actual Rate Levy Request Levy Extension Variance Estimated Rate Levy Request Prior Yr Ext. Corporate $ 683,500 $ 657,896 $ 25,604 0.11377 0.15284 $ 823,874 $ 793,563 $ 30,311 0.23490 $ 1,171,060 47.57% Bonds&Interest* $ - $ - $ - 0.00000 0.41048 $ 2,212,735 $ 2,212,770 $ (35) 0.14643 $ 730,000 -67.01% IMRF Pension $ 466,991 $ 449,719 $ 17,272 0.07777 0.08343 $ 449,719 $ 433,303 $ 16,416 0.09027 $ 450,000 3.85% Police Protection $ 350,903 $ 337,940 $ 12,963 0.05844 0.06439 $ 347,098 $ 334,384 $ 12,714 0.07021 $ 350,000 4.67% Police Pension $ 350,000 $ 337,073 $ 12,927 0.05829 0.06957 $ 375,000 $ 361,284 $ 13,716 0.10030 $ 500,000 38.40% Audit $ 57,000 $ 54,936 $ 2,064 0.00950 0.01020 $ 54,936 $ 52,990 $ 1,946 0.00802 $ 40,000 -24.51% Liability Insurance $ 350,000 $ 337,073 $ 12,927 0.05829 0.06384 $ 344,129 $ 331,527 $ 12,602 0.00802 $ 40,000 -87.93% Social Security $ 317,124 $ 305,441 $ 11,683 0.05282 0.05667 $ 305,441 $ 294,332 $ 11,109 0.06018 $ 300,000 1.93% School Crossing Guard $ 25,000 $ 24,114 $ 886 0.00417 0.00460 $ 24,767 $ 23,935 $ 832 0.00501 $ 25,000 4.45% Unemployment Insurance $ 25,788 $ 24,866 $ 922 0.00430 0.00464 $ 25,000 $ 24,098 $ 902 0.01003 $ 50,000 107.48% Subtotal City $ 2,626,306 $ 2,529,057 $ 97,249 0.43735 0.92066 $ 4,962,699 $ 4,862,187 $ 100,512 0.73337 $ 3,656,060 -24.81% Library Operations $ 650,000 $ 650,012 $ (12) 0.11241 0.12522 $ 675,000 $ 675,000 $ (0) 0.14041 $ 700,000 3.70% Library Bonds&Interest $ 605,925 $ 605,949 $ (24) 0.10479 0.13372 $ 720,800 $ 720,820 $ (20) 0.15957 $ 795,488 10.36% Subtotal Library $ 1,255,925 $ 1,255,961 $ (36) 0.21720 0.25894 $ 1,395,800 $ 1,395,820 $ (20) 0.29998 $ 1,495,488 7.14% Total City(PTELL&Non-PTELL) $ 3,882,231 $ 3,785,018 $ 97,213 0.65455 1.17960 $ 6,358,499 $ 6,258,007 $ 1 00,492 1.03336 $ 5,151,548 -17.68% less Bonds&Interest $ 605,925 $ 605,949 $ (24) 0.10479 0.54420 $ 2,933,535 $ 2,933,589 $ (20) 0.30600 $ 1,525,488 -48.00% PTELL Totals $ 3,276,306 $ 3,179,069 $ 97,237 0.54976 0.63540 $ 3,424,964 $ 3,324,417 $ 245,895 0.72736 $ 3,626,060 9.071, City 2,374,964 2,288,133 City 2,426,060 Library 675,000 675,000 Library 700,000 Police Pension 375,000 361,284 Police Pension 500,000 City Debt 2,212,735 2,212,770 City Debt 730,000 Library Debt 720,800 720,820 Library Debt 795,488 Total 6,358,499 6,258,007 Total 5,151,548 less Bonds&Interest 2,933,535 2,933,589 less Bonds&Interest 1,525,488 PTELL Subtotal 3,424,964 3,324,417 PTELL Subtotal 3,626,060 2011 Levy Debt Service Breakout Series 2005A (42) $ 326,379 Series 2007A (51) $ 133,454 Series 2004B (52) $ 270,167 Total $ 730,000 Chart 3 FY 2012 2013 2014 2015 2016 2017 City property tax(non-library, estimate) $2,600,000 $2,639,000 $2,691,780 $2,745,616 $2,800,528 $2,856,538 Non-abatement property taxes $2,212,735 $730,000 $590,000 $460,000 $320,000 $250,000 Total $4,812,735 $3,369,000 $3,281,780 $3,205,616 $3,120,528 $3,106,538 Percentage change each year -30.0% -2.6% -2.3% -2.7% -0.4% $6,000,000 $5,000,000 $4,000,000 $3,000,000 — i■Non-abatement property taxes $2,000,000 ■City property tax(non-library) $1,000,000 $0 2012 2013 2014 2015 2016 2017 C/Ty Reviewed By: Agenda Item Number fi p Le al g NB #7 esr. lass Finance ■ Engineer ❑ --« Tracking Number -C s City Administrator ■ Consultant ❑ � El ADM 2011-57 E Agenda Item Summary Memo Title: Fox Industrial TIF—Surplus and Termination Meeting and Date: Administration Committee 10/20/2011 Synopsis: See attached memo. Council Action Previously Taken: Date of Action: Action Taken: Item Number: Type of Vote Required: Council Action Requested: Submitted by: Rob Fredrickson Finance Name Department Agenda Item Notes: C/T y J 1- 0 Memorandum I I To: Administration Committee EST., - .��_. _ Bess From: Rob Fredrickson, Finance Director Date: October 14, 2011 .� � s a, ppp Subject: Surplus and Termination Ordinances-Fox Industrial TIF KA'1(IJS Cui1y d�1k,E �Le, The Fox Industrial TIF was created in 2002 for the purposes of financing certain roadway, curb & gutter, street lighting and storm sewer improvements in the Fox Industrial Park area. Due to the fact that these improvements have been completed, it is the recommendation of staff that a surplus be declared and the TIF be closed out by December 31, 2011. The first proposed ordinance would declare a surplus of funds in excess of$186,954, to be distributed by the City to the County. The County would then distribute to each taxing district its proportionate share of the surplus (based on each entity's share of the property tax bill). Staff estimates the City's portion of this surplus to be approximately$60,000, which would be deposited into the City's General Fund. The second ordinance would dissolve the Fox Industrial TIF, effective December 31, 2011, thereby allowing approximately$3M in EAV increment to be added to the property tax rolls. Draft 9/28/11 Ordinance No. 2011- AN ORDINANCE OF THE UNITED CITY OF YORKVILLE, KENDALL COUNTY, ILLINOIS,AUTHORIZING PAYMENT OF REDEVELOPMENT PROJECT COSTS AND DISTRIBUTION OF SURPLUS FROM THE SPECIAL TAX ALLOCATION FUND OF THE CITY'S FOX INDUSTRIAL PARK REDEVELOPMENT PROJECT AREA WHEREAS, the United City of Yorkville (the "City") is a duly organized and validly existing non home-rule municipality created in accordance with the Constitution of the State of Illinois of 1970 and the laws of the State; and, WHEREAS, pursuant Ordinance Nos. 2001-25, 2001-26, and 2001-27 adopted on May 10, 2001, in accordance with the Tax Increment Allocation Redevelopment Act of the State of Illinois, 65 ILCS 5/11-74.4-1, et seq., as from time to time amended (the "TIF Act"), the City approved the Fox Industrial Park Tax Increment Redevelopment Project Plan and Project (the "Plan"), for a specific area qualifying as a redevelopment project area under the TIF Act (the "Project Area"), and adopted tax increment financing for the purpose of implementing the Plan for the Project Area; and, WHEREAS, as a result of the foregoing actions by the City, incremental real estate taxes derived from the Project Area have been distributed to the City for deposit into the Fox Industrial Park Tax Allocation Fund, as required by the TIF Act; and, WHEREAS, pursuant to the TIF Act surplus funds in the Fox Industrial Park Tax Allocation Fund not required, pledged, earmarked, or otherwise designated for payment of any outstanding obligations and anticipated redevelopment project costs as set forth in the Agreements shall be calculated annually and deemed to be surplus funds and shall be distributed to the affected Taxing Districts; and, WHEREAS, pursuant to the TIF Act, the surplus funds shall be forwarded to the County Treasurer who shall immediately thereafter distribute such funds to the affected Taxing Districts in the same manner and proportion as the most recent distribution of real property taxes from property in the Project Area. WHEREAS, the Corporate Authorities have determined that the remaining outstanding redevelopment project costs are $20,000 for industrial park identification signs, $15,000 for administrative costs and $151,954 for debt service costs. NOW, THEREFORE, BE IT ORDAINED by the City Council of the United City of Yorkville, Kendall County, Illinois, as follows: Section 1. The foregoing recitals are hereby incorporated into this Ordinance as if restated in this Section. Section 2. The amount of incremental tax revenues derived from the Project Area that are required to complete the outstanding projects is $186,954.00. Section 3. The City Treasurer is hereby authorized and directed to effect the payment over to the County Treasurer of all sums in the Fox Industrial Park Tax Allocation Fund in excess of$186,954.00 for redistribution to the affected Taxing Districts in the same manner and proportion as the distribution of real property taxes from property in the Project Area prior to the dissolution of the designation of the Project Area under the TIF Act. Section 4. Upon effecting Section 3 of this Ordinance on or before November 1 in calendar year 2011, the City Clerk shall notify affected taxing districts that the City intends to dissolve the special tax allocation fund for the Project Area and to terminate the Project Area by December 31, 2011. 2 Section S. This Ordinance shall be in full force and effect upon its passage and approval, as provided by law. Passed by the City Council of the United City of Yorkville, Kendall County, Illinois this day of , A.D. 2011. CITY CLERK ROSE ANN SPEARS DIANE TEELING GEORGE GILSON JR. JACKIE MILSCHEWSKI CARLO COLOSIMO MARTY MUNNS CHRIS FUNKHOUSER LARRY KOT Approved by me, as Mayor of the United City of Yorkville, Kendall County, Illinois, this day of 2011. MAYOR 3 Draft 9/28/11 Ordinance No. 2011- AN ORDINANCE OF THE UNITED CITY OF YORKVILLE, KENDALL COUNTY, ILLINOIS, DISSOLVING THE FOX INDUSTRIAL PARK TAX INCREMENT REDEVELOPMENT PROJECT AREA SPECIAL TAX ALLOCATION FUND AND TERMINATING THE DESIGNATION OF THE FOX INDUSTRIAL PARK TAX INCREMENT REDEVELOPMENT PROJECT AREA WHEREAS, the United City of Yorkville (the "City") is a duly organized and validly existing non home-rule municipality created in accordance with the Constitution of the State of Illinois of 1970 and the laws of the State; and, WHEREAS, pursuant Ordinance Nos. 2001-25, 2001-26, and 2001-27 adopted on May 10, 2001, in accordance with the Tax Increment Allocation Redevelopment Act of the State of Illinois, 65 ILCS 5/11-74.4-1, et seq., as from time to time amended (the "TIF Act"), the City approved the Fox Industrial Park Tax Increment Redevelopment Project Plan and Project (the "Plan"), for a specific area qualifying as a redevelopment project area under the TIF Act (the "Project Area"), and adopted tax increment financing for the purpose of implementing the Plan for the Project Area; and, WHEREAS, the Corporate Authorities have heretofore and hereby expressly determined that it is desirable and in the best interests of the City and the Taxing Districts that the Fox Industrial Park Special Tax Allocation Fund be dissolved and the Project Area be terminated; and, WHEREAS, the City has approved Ordinance No. adopted , entitled "AN ORDINANCE OF THE UNITED CITY OF YORKVILLE, KENDALL COUNTY, ILLINOIS, AUTHORIZING PAYMENT OF REDEVELOPMENT PROJECT COSTS AND DISTRIBUTION OF SURPLUS FROM THE SPECIAL TAX ALLOCATION FUND OF THE CITY'S FOX INDUSTRIAL PARK REDEVELOPMENT PROJECT AREA" for payment of pending redevelopment project costs, debt service costs and then the distribution of all remaining surplus funds in the Fox Industrial Park Special Tax Allocation Fund. NOW, THEREFORE BE IT ORDAINED by the City Council of the United City of Yorkville, Kendall County, Illinois, as follows: Section I. The Incorporation of Preambles. The Corporate Authorities hereby find that all of the recitals contained in the preambles to this Ordinance are true and correct and do hereby incorporate them into this Ordinance by this reference. Section 2. Special Tax Allocation Fund Dissolved. The Fox Industrial Park Tax Increment Redevelopment Project Area Special Tax Allocation Fund is hereby dissolved. All surplus funds remaining in the Special Tax Allocation Fund shall be distributed by being paid by the City Treasurer to the County Collector who shall immediately thereafter pay said funds to the Taxing Districts in the same manner and proportion as the most recent distribution by the County Collector to the Taxing Districts of real property taxes from real property in the Project Area. Section 3. Designation of Project Area Terminated. As of December 31, 2011, the designation of the Project Area shall be deemed to be terminated. Section 4. Repealer. All ordinances, resolutions, orders or parts thereof, in conflict with the provisions of this Ordinance be and are hereby repealed. Section S. This Ordinance shall be in full force and effect upon its passage and approval, as provided by law. 2 Passed by the City Council of the United City of Yorkville, Kendall County, Illinois this day of , A.D. 2011. CITY CLERK ROSE ANN SPEARS DIANE TEELING GEORGE GILSON JR. JACKIE MILSCHEWSKI CARLO COLOSIMO MARTY MUNNS CHRIS FUNKHOUSER LARRY KOT Approved by me, as Mayor of the United City of Yorkville, Kendall County, Illinois, this day of 2011. MAYOR 3 %% D C/py Reviewed By: Agenda Item Number Zo -- 0 Legal ■ NB #8 EST. l 1836 Finance ❑ �~ Engineer ❑ g Tracking Number -� City Administrator ■ 0 8� i -a5 0 Consultant ❑ Kar#nIlCwgy PW 2011-57 kE 1-1 Agenda Item Summary Memo Title: Minimum Fines for Ordinance Violations Meeting and Date: Administration Committee— 10/20/2011 Synopsis: Ordinance to establish minimum fines for ordinance violations. Council Action Previously Taken: Date of Action: PW 09/20/11 Action Taken: Discussion of weed violations. Forward to Administration Committee. Item Number: PW 2011-57 Type of Vote Required: Council Action Requested: Submitted by: Bart Olson Administration Name Department Agenda Item Notes: This item was initially brought before the Public Works Committee to address fines for weed violations. The attached ordinance establishes a minimum fine of$75 for any code violation, including weed violations. Ordinance No. 2011- AN ORDINANCE OF THE UNITED CITY OF YORKVILLE, KENDALL COUNTY, ILLINOIS, ESTABLISHING MINIMUM FINES FOR ORDINANCE VIOLATIONS WHEREAS, the United City of Yorkville (the "City") is a duly organized and validly existing non home-rule municipality created in accordance with the Constitution of the State of Illinois of 1970 and the laws of the State; and, WHEREAS, pursuant to Section 5/1-2-1 of the Illinois Municipal Code (65 ILCS 5/1-2-1) the City may make all rules and regulations proper or necessary to carry into effect the powers granted to the City with such fines or penalties as may be deemed proper. NOW, THEREFORE, BE IT ORDAINED by the City Council of the United City of Yorkville, Kendall County, Illinois, as follows: Section I. That Title 1, Chapter 4, Section 1-4-1 of the Yorkville City Code, as amended,be and is hereby amended to read as follows: "1-4-1 GENERAL PENALTY A. Whenever in this code an act or omission is prohibited or declared to be unlawful or an offense or a violation of this code, or whenever in this code the doing of an act is required or the failure is declared to be unlawful or an offense or a violation of this code, where no specific penalty is provided therefor, the violation of any such provision of this code is hereby declared to be an offense and shall be punishable by a fine of not less seventy-five dollars ($75.00) and not to exceed seven hundred fifty dollars ($750.00). Each day any violation of any provision of this code or of any ordinance shall continue shall constitute a separate offense. B. The minimum and maximum monetary penalty for violations of the following code sections or offenses shall be as follows: Code Section Description of Violation Penalty 5-3-10 Retail Theft $100 - $300 First offense $200 - $600 Second offense $300 - $750 Subsequent offense 2.5g Cannabis $100 - $300 First offense $200 - $600 Second offense $300 - $750 Subsequent offense 5-3-5/26-1 Disorderly Conduct $100 - $300 First offense $200 - $600 Second offense $300 - $750 Subsequent offense 5-4-1(A) and (B) Curfew $100 - $300 First offense $200 - $600 Second offense $300 - $750 Subsequent offense 5-3-600/3 and 13,5 Drug Parapl--alia �l nn _ P2nn First offence $200 - $600 Second offense $300 - $750 Subsequent offense 5-3-12 Public urination or $100 - $300 First offense defecation $200 - $600 Second offense $300 - $750 Subsequent offense A second or subsequent offense shall be when committed within 12 months of a prior offense" Section 2. This Ordinance shall be in full force and effect upon its passage, approval, and publication as provided by law. Passed by the City Council of the United City of Yorkville, Kendall County, Illinois this day of , A.D. 2011. CITY CLERK ROSE ANN SPEARS DIANE TEELING GEORGE GILSON JR. JACKIE MILSCHEWSKI CARLO COLOSIMO MARTY MUNNS CHRIS FUNKHOUSER LARRY KOT Approved by me, as l:�ayor of the United City of Yorkville, Kendall County, Illinois, this day of 2011. MAYOR C/Ty Reviewed By: J� -� O� Legal El Agenda Item Number ak Finance El EST. _ 1636 Engineer El NB #9 City Administrator r1 y Human Resources ❑ Tracking Number Community Development y Police ❑ ADM 2011-58 �L4,E �� Public Works ❑ City Council Agenda Item Summary Memo Title: Human Resources Commission Meeting and Date: Administration Committee—October 20, 2011 Synopsis: See attached memo. Council Action Previously Taken: Date of Action: Action Taken: Item Number: Type of Vote Required: Majority Council Action Requested: Direction Submitted by: Bart Olson Administration Name Department Agenda Item Notes: D C/Ty n o Memorandum To: City Council EST.,`�L ;_ leas From: Bart Olson, City Administrator 1� CC: 0; fl Fle I to Date: October 14, 2011 tea, LE`� ��o`� Subject: Human Resources Commission Discussion Summary Discussion of the future of the city's Human Resources Commission. Background The Human Resources Commission was established in 1998. Here is the section of the city code which regulates this commission: 2-6-1: COMMISSION ESTABLISHED: There is hereby established a citizens' commission, which shall be known as the City of Yorkville Human Resources Commission, for the purpose to assess and identify problems within the community which affect the social welfare of the citizens and with the goal of improving the quality of life for all of our citizens and the general welfare of this community. Said Commission shall from time to time report on its activities and make recommendations to the Mayor and City Council. (Ord. 1998-1, 1-22-1998) 2-6-2: COMPOSITION; APPOINTMENT; TERMS OF OFFICE: A. The members of the Human Resources Commission shall be composed of seven (7) residents of the City, one of whom shall be appointed chairman. The appointments to the Commission shall be made by the Mayor, with the advice and consent of the City Council. In addition to the seven (7)members, the Mayor or his/her designee shall serve as an ex officio member. B. The term of office to this Commission shall be for a period of three (3) years. However, members appointed at the onset shall be for the following terms: three (3) members shall serve for two (2) years, two members shall serve for three (3) years and two (2) members to serve for one year. (Ord. 1975-19, 10-9-1975; amd. Ord. 1998-1, 1- 22-1998) C. After the expiration of the member's initial term, all successors shall be appointed for three (3) years. (Ord. 1975-19, 10-9-1975) D. The Commission shall meet on a monthly basis unless approved by the Commission and the Mayor, with proper notification of a cancellation or meeting date change. E. The Commission shall submit in writing an annual report summarizing their activities and recommendations to the Mayor and City Council. (Ord. 1998-1, 1-22-1998) 2-6-3: EXPENDITURES: The Human Resources Commission shall be authorized to expend no Municipal funds; provided, however, the Commission may recommend to the City Council such expenditures and appropriations as it deems expedient or advisable. (Ord. 1975-19, 10-9- 197 The Human Resources Commission is having difficulty getting a quorum together. For 2011, they have had a total of three meetings and one of those three meetings was hosting the Community Volunteer Appreciation Night. Out of the remaining meetings for the year, three did not have a quorum and three were cancelled prior to the meeting taking place. Two of the current members have asked if the Mayor and Aldermen could discuss the role of the HRC and decide if the city has any objectives that they would like the HRC to work on or if the Mayor and Aldermen feel that this commission should continue to exist. For 2011, the following items have been listed on the HRC agendas: Volunteer Community Networking, Community Volunteer Appreciation Night, Kendall Cares Clinic, Volunteer Fair, and the Community Gardens. Some of the challenges that are being experienced with the HRC are as follows: attendance issues, cost of minute takers, and resignation of the chairman. Regarding the attendance issues, when there are not enough members showing up to meetings, staff time is being expended on agendas, packets, uploading information to the website, sending notification to the press, scheduling meeting space, scheduling minute takers, tracking draft and approved minutes, and the filing of these records without any benefit being received by the city. Additionally, the city is expending funds on minute takers, even when the minute taker attends the meeting that is cancelled at its beginning due to lack of quorum. In the past, the city had tried going the route of having a committee member volunteer to type the meeting minutes; however, this practice was discontinued when some of the volunteers did not turn in meeting minutes. Direction on Future of HRC Staff is seeking direction from the City Council on the future of the HRC. Similar to the City's discussion with the Green Committee, we do not currently have adequate manpower to dedicate an employee to the committee as liaison. Even without the liaison and the work-hours from the liaison, the City is still spending hours each month coordinating packets, agendas, agenda items and minutes. Given the relative lack of agenda items and meetings, I am not sure this is the most productive use of staff time. Also, I have spoken with the members of the Commission about the City's requirements under the Open Meetings Act for their meetings. Ultimately, it may be easier and a more efficient use of their time to form and meet as a private organization or group. Meeting Date Minute Taker Comments Cost 1/20/2010 $60.00 No quorum, discussion only 2/17/2010 $60.00 No quorum, discussion only 3/10/2010 $72.50 4/21/2010 $66.25 5/19/2010 $0.00 Meeting cancelled due to lack of a quorum 6/16/2010 $75.63 7/21/2010 $42.00 No quorum, discussion only 8/18/2010 Did not receive minutes or audio tapes from minute taker despite letter from attorney 9/15/2010 Did not receive minutes or audio tapes from minute taker despite letter from attorney 10/20/2010 Did not receive minutes or audio tapes from minute taker despite letter from attorney 11/17/2010 $72.50 No quorum, discussion only 12/15/2010 Minutes need to be transcribed from audio tape $448.88 1/19/2011 $63.00 2/16/2011 No minute taker was needed because it was Community Volunteer Appreciation Night 3/16/2011 $66.25 4/20/2011 $35.00 No quorum, so the meeting was not called to order 5/18/2011 $35.00 No quorum, discussion only 6/15/2011 $35.00 No quorum, so the meeting was not called to order 7/20/2011 Meeting was cancelled 8/17/2011 Meeting was cancelled 9/21/2011 Meeting was cancelled $234.25 C/ry % UNITED CITY OF YORKVILLE HUMAN RESOURCES COMMISSION esr 1836 COMMITTEE MEETING o co 800 Game Farm Road / Yorkville, Illinois 60560 AGENDA Date: Wednesday, January 20, 2010 Time: 6:30PM City Conference Room Call to Order: Establish a Quorum: Introduction of Guests: Citizen Comments: Approval of Minutes: Mayor's Report: Staff Reports: Committee Reports: New Business: 1. Events for Young Adults with Disabilities — Discussion with Sue Swithin 2. Association for Individual Development (AID) Telethon— Discussion 3. Adhoc Senior Committee Update Old Business: 1. Update of Volunteer of the Year Award Form for 2009/2010 2. Government Day—Update Items for Next Meeting Agenda: Additional Business: Adjournment: COT`, 0 UNITED CITY OF YORKVILLE HUMAN RESOURCES COMMISSION EST ` 1836 COMMITTEE MEETING o ® o 800 Game Farm Road / Yorkville, Illinois 60560 �A cm asem ifentlal county 44.E �v AGENDA Date: Wednesday, February 17, 2010 Time: 6:30PM City Conference Room Call to Order: Establish a Quorum: Introduction of Guests: Citizen Comments: Approval of Minutes: November 18, 2009 and January 20, 2010 Mayor's Report: Staff Reports: Committee Reports: New Business: Old Business: 1. HRC Involvement in March 6th AID Telethon 2. Government Day Updates and Progress 3. Volunteer Community Appreciation Day Forms and 2010 Letter 4. Historical Street Naming Brochure Update Items for Next Meeting Agenda: Additional Business: Adjournment: A O UNITED CITY OF YORKVILLE HUMAN RESOURCES COMMISSION EST. 1836 COMMITTEE MEETING o (0 800 Game Farm Road / Yorkville, Illinois 60560 �A Cwm�y&m `O j� 1(ena4lCwmy <kr ��''` AGENDA Date: Wednesday, March 10, 2010 Time: 6:30PM City Conference Room Call to Order: Establish a Quorum: Introduction of Guests: Citizen Comments: Approval of Minutes: November 18, 2009 and January 20, 2010 Mayor's Report: Staff Reports: Committee Reports: New Business: 1. Historical Street Naming Recognition Event 2. Support for the Yorkville Art Community— Ideas and Discussion 3. Kendall Cares Clinic Old Business: 1. Government Day Updates and Progress 2. Volunteer Community Appreciation Day 3. Historical Street Naming Application Revisions Items for Next Meeting Agenda: Additional Business: Adj ournment: c/% J2� o� UNITED CITY OF YORKVILLE HUMAN RESOURCES COMMISSION EST. -� 1836 COMMITTEE MEETING � n 800 Game Farm Road / Yorkville, Illinois 60560 O AGENDA Date: Wednesday, April 21, 2010 Time: 6:30PM City Conference Room Call to Order: Establish a Quorum: Introduction of Guests: Citizen Comments: Approval of Minutes: February 17, 2010 and March 10, 2010 Mayor's Report: Staff Reports: Committee Reports: New Business: 1. Ideas for Fundraising/Charitable Events Old Business: 1. Historical Street Naming Application Revisions 2. Government Day Update 3. Kendall Cares — Discussion Items for Next Meeting Agenda: Additional Business: Adj ournment: UNITED CITY OF YORKVILLE ° HUMAN RESOURCES COMMISSION EST. 1836 COMMITTEE MEETING p Li o 800 Game Farm Road / Yorkville, Illinois 60560 fl Cam�ySeet O j Ketlacounnr `_ <CE ��'v AGENDA Date: Wednesday, May 19, 2010 Time: 6:30PM City Conference Room Call to Order: Establish a Quorum: Introduction of Guests: Citizen Comments: Approval of Minutes: Mayor's Report: Staff Reports: Committee Reports: New Business: Old Business: 1. Historical Street Naming Approvals and Approval Process 2. Government Day Update Items for Next Meeting Agenda: Additional Business: Adjournment: C/p y J?° o UNITED CITY OF YORKVILLE If HUMAN RESOURCES COMMISSION MT.. , 1836 COMMITTEE MEETING ® L ` 800 Game Farm Road / Yorkville, Illinois 60560 CWrM Sea! Q KarxlaAO7CwnN °_ �cE �� AGENDA Date: Wednesday, June 16, 2010 Time: 6:30PM City Conference Room Call to Order: Establish a Quorum: Introduction of Guests: Citizen Comments: Approval of Minutes: Mayor's Report: Staff Reports: Committee Reports: New Business: Old Business: 1. Historical Street Naming Approvals and Approval Process 2. Government Day Update Items for Next Meeting Agenda: Additional Business: Adj ournment: c/,?. a2� 0 UNITED CITY OF YORKVILLE HUMAN RESOURCES COMMISSION EST. 1836 COMMITTEE MEETING o U b 800 Game Farm Road / Yorkville, Illinois 60560 ry `=O <CE ��'y AGENDA Date: Wednesday, July 21, 2010 Time: 6:30PM City Conference Room Call to Order: Establish a Quorum: Introduction of Guests: Citizen Comments: Approval of Minutes: April 21, 2010 and June 16, 2010 Mayor's Report: Staff Reports: Committee Reports: New Business: 1. Volunteer Appreciation Day 2. Holiday Under the Stars Charity Collection / Community Involvement Old Business: 1. Ideas for Fundraising/Charitable Events Items for Next Meeting Agenda: Additional Business: Adj ournment: ciry j; o UNITED CITY OF YORKVILLE ° HUMAN RESOURCES COMMISSION EST. 1836 COMMITTEE MEETING Lam` 800 Game Farm Road / Yorkville, Illinois 60560 AGENDA Date: Wednesday, August 18, 2010 Time: 6:30PM City Conference Room Call to Order: Establish a Quorum: Introduction of Guests: Citizen Comments: Approval of Minutes: April 21, 2010, June 16, 2010, and July 21, 2010 Mayor's Report: Staff Reports: Committee Reports: New Business: 1. Historical Street Naming — Update 2. Volunteer Appreciation Day 3. Tax Assistance Coalition for Low Income Families 4. Holiday Under the Stars Charity Collection / Community Involvement Old Business: 1. Ideas for Fundraising/Charitable Events Items for Next Meeting Agenda: Additional Business: Adj ournment: 0,0 UNITED CITY OF YORKVILLE HUMAN RESOURCES COMMISSION 1 lass COMMITTEE MEETING � 800 Game Farm Road / Yorkville, Illinois 60560 A CWn�Se `O �+ —1y LE <LE ��' AGENDA Date: Wednesday, September 15, 2010 Time: 6:30PM City Conference Room Call to Order: Establish a Quorum: Introduction of Guests: Citizen Comments: Approval of Minutes: Mayor's Report: 1. Historical Street Naming Update Staff Reports: Committee Reports: New Business: 1. Community Gardens 2. Volunteer Network System Old Business: 1. Volunteer Appreciation Day Update 2. Holiday Under the Stars Charity Collection / Community Involvement Items for Next Meeting Agenda: Additional Business: Adjournment: Co.. J2� 0 CITY OF YORKVILLE HUMAN RESOURCES COMMISSION EST: , 1836 COMMITTEE MEETING 0 ® 800 Game Farm Road / Yorkville, Illinois 60560 .rte cw mSc CE AGENDA AGENDA Date: Wednesday, October 20, 2010 Time: 6:30PM City Conference Room Call to Order: Establish a Quorum: Introduction of Guests: Citizen Comments: Approval of Minutes: Mayor's Report: Staff Reports: Committee Reports: New Business: 1. Volunteer Income Tax Assistance (VITA) Program Old Business: 1. Community Gardens Update 2. Volunteer Network System a. List of Organizations b. Design Form c. Date of and Format for VNS Meeting 3. Volunteer Appreciation Day Update 4. Holiday Under the Stars — Warm Weather Clothing Collection Preparation Items for Next Meeting Agenda: Additional Business: Adjournment: 0 UNITED CITY OF YORKVILLE HUMAN RESOURCES COMMISSION Esr 1836 COMMITTEE MEETING o j u 800 Game Farm Road /Yorkville, Illinois 60560 .A ca.uogs.b O r Kemui cwruy `� 4.E �� AGENDA Date: Wednesday, November 17, 2010 Time: 6:30PM City Conference Room REVISED 11/15/10 Call to Order: Establish a Quorum: Introduction of Guests: Citizen Comments: Approval of Minutes: Mayor's Report: Staff Reports: Committee Reports: New Business: 1. 2011 Human Resources Commission Meeting Dates Old Business: 1. Community Gardens Update 2. Volunteer Community Appreciation Day 3. Holiday Under the Stars Clothing Drive 4. Volunteer Networking Meeting Items for Next Meeting Agenda: Additional Business: Adjournment: Cl,.. T UNITED CITY OF YORKVILLE HUMAN RESOURCES COMMISSION ESE 1$36 COMMITTEE MEETING 4 ( 800 Game Farm Road /Yorkville, Illinois 60560 CE ��-��= AGENDA Date: Wednesday, December 15, 2010 Time: 6:30PM City Conference Room Call to Order: Establish a Quorum: Introduction of Guests: Citizen Comments: Approval of Minutes: Mayor's Report: Staff Reports: Committee Reports: New Business: 1. Association for Individual Development Discussion Old Business: 1. Community Gardens Update 2. Volunteer Community Appreciation Day 3. Volunteer Community Networking Items for Next Meeting Agenda: Additional Business: Adjournment: CO.. UNITED CITY OF YORKVILLE HUMAN RESOURCES COMMISSION Mr. 1836 COMMITTEE MEETING 09 ® a� Oco K� . Yorkville Public Library <kE ��'� First Floor Meeting Room 902 Game Farm Rd. AGENDA Wednesday, January 19, 2011 6:30PM Call to Order: Establish a Quorum: Introduction of Guests: Citizen Comments: Approval of Minutes: Mayor's Report: Staff Reports: Committee Reports: New Business: Old Business: 1. Volunteer Community Networking Items for Next Meeting Agenda: Additional Business: Adjournment: co.y 0 CITY OF YORKVILLE HUMAN RESOURCES COMMISSION =— 1836 COMMITTEE MEETING ®� Yorkville Public Library <tE �v- First Floor Meetine Room 902 Game Farm Rd. AGENDA Wednesday, February 16, 2011 7:OOPM COMMUNITY VOLUNTEER APPRECIATION NIGHT C/ry 0 UNITED CITY OF YORKVILLE HUMAN RESOURCES COMMISSION ter. 1836 COMMITTEE MEETING .4 ® - 800 Game Farm Road 0 M Yorkville, Illinois 60560 ate AGENDA Wednesday, March 16, 2011 6:30PM City Conference Room Call to Order: Establish a Quorum: Introduction of Guests: Citizen Comments: Approval of Minutes: January 19, 2011 Mayor's Report: Staff Reports: Committee Reports: New Business: 1. Community Volunteer Appreciation Night— Recap 2. Kendall Cares Clinic 3. Volunteer Fair 4. Community Garden Old Business: Items for Next Meeting Agenda: Additional Business: Adjournment: cirr J?� �j o� UNITED CITY OF YORKVILLE ° HUMAN RESOURCES COMMISSION EST. , 0 1836 COMMITTEE MEETING 0 Ka�A COUMy AGENDA Wednesday, April 20, 2011 6:30PM New Location: Parks &Recreation Administration Office 201 W. Hydraulic Call to Order: Establish a Quorum: Introduction of Guests: Citizen Comments: Approval of Minutes: November 17, 2010 and March 16, 2011 Mayor's Report: Staff Reports: Committee Reports: New Business: Old Business: 1. Volunteer Fair—Discussion 2. Community Gardens — Discussion Items for Next Meeting Agenda: Additional Business: Adj ournment: Co.1- �� UNITED CITY OF YORKVILLE HUMAN RESOURCES COMMISSION Esr , 1636 COMMITTEE MEETING 0 [� �n 800 Game Farm Road Yorkville, Illinois 60560 <LE AGENDA Wednesday, May 18, 2011 6:30PM Parks & Recreation - Riverfront Building 131 E. Hydraulic REVISED: 5/16/11 (Location changed) Call to Order: Establish a Quorum: Introduction of Guests: Citizen Comments: Approval of Minutes: November 17, 2010 and March 16, 2011 Mayor's Report: Staff Reports: Committee Reports: New Business: Old Business: 1. Volunteer Fair— Discussion 2. Community Gardens — Discussion Items for Next Meeting Agenda: Additional Business: Adj ournment: Co.y 0 UNITED CITY OF YORKVILLE HUMAN RESOURCES COMMISSION 1836 COMMITTEE MEETING o y 800 Game Farm Road ."y Yorkville, Illinois 60560 <`E AGENDA Wednesday, June 15, 2011 6:30PM Riverfront Building — 131 E. Hydraulic Ave. Call to Order: Establish a Quorum: Introduction of Guests: Citizen Comments: Approval of Minutes: 1. November 17, 2010 2. March 16, 2011 3. May 18, 2011 Mayor's Report: Staff Reports: Committee Reports: New Business: Old Business: 1. Volunteer Fair Planning / Discussion 2. Community Gardens Update Items for Next Meeting Agenda: Additional Business: Next Meeting Date: September 21, 2011 Adjournment: co*k 0 UNITED CITY OF YORKVILLE HUMAN RESOURCES COMMISSION T. 1836 COMMITTEE MEETING 800 Game Farm Road O Yorkville, Illinois 60560 flkE AGENDA Wednesday, July 20, 2011 6:30PM This meeting has been cancelled. UNITED CITY OF YORKVILLE HUMAN RESOURCES COMMISSION esr , 1836 COMMITTEE MEETING C* 800 Game Farm Road Yorkville, Illinois 60560 l LE ,vim AGENDA Wednesday, August 17, 2011 6:30PM City Conference Room This meeting has been cancelled. cjr- JS'� ' 0 UNITED CITY OF YORKVILLE HUMAN RESOURCES COMMISSION EST. 1836 COMMITTEE MEETING o� ®� �` co 800 Game Farm Road ,� Yorkville, Illinois 60560 <CE AGENDA Wednesday, September 21, 2011 6:30PM City Conference Room This meeting has been cancelled. o�� airy Reviewed By: Agenda Item Number O J Legal ❑ NB #10 esr. =' 1836 Finance El �. \` Engineer El Tracking Number City Administrator F1 0'p ��'�Gl � Consultant ❑ ��,m ��► ADM 2011-59 ❑ Agenda Item Summary Memo Title: Administration Committee Meeting Schedule for 2012 Meeting and Date: Administration 10/20/11 Synopsis: Tentative Meeting Dates for 2012 Council Action Previously Taken: Date of Action: Action Taken: Item Number: Type of Vote Required: Council Action Requested: Submitted by: Lisa Pickering Clerk's Office Name Department Agenda Item Notes: �1 o cry Memorandum EST. 1836 To: Administration Committee - -= From: Lisa Pickering, Deputy Clerk p Date: October 13, 2011 ' L��Cyp ��,`►� Subject: Administration Committee Meeting Schedule for 2012 E The Clerk's Office is in the process of publishing the City's master meeting list for 2012. Listed below is a tentative schedule for the Administration Committee meetings for 2012. The proposed schedule has the Administration Committee meeting the 3rd Thursday of each month at 6:00 p.m. Please discuss this schedule at the Administration Committee meeting and decide if you have any changes to the dates or meeting time. Administration Committee 3rd Thursday— 6:00 pm January 19 July 19 February 16 August 16 March 15 September 20 April 19 October 18 May 17 November 15 June 21 December 20 D C/".� Reviewed By: Agenda Item Number 5 O Legal ❑ NB #11 Finance ❑ EST. �, 1836 Engineer ❑ g Tracking Number '< � ~- City Administrator ■ 0 o Consultant El CE�o � El�L ADM 2011-60 Agenda Item Summary Memo Title: Resolution regarding Access to the City Clerk's Safety Deposit Box Meeting and Date: Administration Committee 10/20/11 Synopsis: Resolution to allow City Administrator to change clerk access to safety deposit box whenever clerks/deputy clerks are elected or appointed. Council Action Previously Taken: Date of Action: Action Taken: Item Number: Type of Vote Required: Council Action Requested: Approve resolution and authorize the Mayor and City Clerk to execute. Submitted by: Bart Olson City Administrator Name Department Agenda Item Notes: Resolution No. 2011- A RESOLUTION REGARDING ACCESS TO THE CITY CLERK'S SAFETY DEPOSIT BOX Whereas, the City Clerk of the United City of Yorkville ("city")bears the responsibility for holding the bonds and letters of credit for the city; and, Whereas, the city's bonds and letters of credit are held in a safety deposit box off the municipal premises; and, Whereas, it is necessary for both the City Clerk and the Deputy Clerk to access the city's safety deposit box holding the city's bonds and letters of credit; and, Whereas, whenever a new City Clerk and/or a new Deputy Clerk are elected or appointed, it shall become necessary to remove the name of the previous City Clerk and/or Deputy Clerk from the persons authorized to access the city's safety deposit box holding the bonds and letters of credit and the new City Clerk and/or new Deputy Clerk shall be added to the persons authorized to access the city's safety deposit box holding the bonds and letters of credit. NOW, THEREFORE, BE IT RESOLVED, by the City Council of the United City of Yorkville, Kendall County, Illinois, as follows: Section 1. That the City Clerk and Deputy Clerk are hereby authorized to enter the city's safety deposit box number 210002049 at Old Second Bank and that the City Administrator is hereby directed to notify Old Second Bank to implement any changes to the persons designated to enter aforementioned safety deposit box. Section 2. This Resolution shall be in full force and effect upon its passage and approval as provided by law. Passed by the City Council of the United City of Yorkville, Kendall County, Illinois this day of , A.D. 2011. CITY CLERK ROSE ANN SPEARS DIANE TEELING GEORGE GILSON JR. JACKIE MILSCHEWSKI CARLO COLOSIMO MARTY MUNNS CHRIS FUNKHOUSER LARRY KOT Approved by me, as Mayor of the United City of Yorkville, Kendall County, Illinois, this day of 2011. MAYOR �,��D C/Tr Reviewed By: Agenda Item Number J� a: O 4 Legal OB #1 EST. ' 1836 Finance ■ . `_ Engineer ❑ Tracking Number �� !mil CO City Administrator ■ kN O Consultant ❑ ADM 2011-49 tE Agenda Item Summary Memo Title: Residential Electric Consolidation Meeting and Date: Administration Committee— 10/20/11 Synopsis: Council Action Previously Taken: Date of Action: Action Taken: Item Number: Type of Vote Required: Council Action Requested: Submitted by: Rob Fredrickson Finance Name Department Agenda Item Notes: ORDINANCE No. 2011- ORDINANCE PROVIDING FOR THE SUBMISSION TO THE ELECTORS OF THE UNITED CITY OF YORKVILLE, KENDALL COUNTY, THE PUBLIC QUESTION WHETHER THE CITY SHOULD HAVE THE AUTHORITY UNDER THE ILLINOIS POWER AGENCY ACT AND PUBLIC ACT 96-176 TO ARRANGE FOR THE SUPPLY OF ELECTRICITY FOR ITS RESIDENTIAL AND SMALL COMMERCIAL RETAIL CUSTOMERS WHO HAVE NOT OPTED OUT OF SUCH PROGRAM WHEREAS, the United City of Yorkville (the "City") is a duly organized and validly existing non home-rule municipality created in accordance with the Constitution of the State of Illinois of 1970 and the laws of the State; and, WHEREAS, The Illinois Power Agency Act (20 ILCS 3855/1-1 et seq.) (the "Act") was amended by Public Act 96-176 to add Section 1-92 entitled, "Aggregation of Electrical Load by Municipalities and Counties"; and, WHEREAS,under the Act if the City seeks to operate the aggregation program under the Act as an opt-out program for residential and small commercial retail customers, then prior to an adoption of an ordinance to establish a program, the City must first submit a referendum to its residents to determine whether or not the aggregation program shall operate as an opt-out program for residential and small commercial retail customers. If the majority of the electors voting on the question vote in the affirmative, then the City Council may implement an opt-out aggregation program for residential and small commercial retail customers; and, WHEREAS, the City Council hereby finds that it is in the best interest of the City to operate the aggregation program under the Act as an opt-out program and to submit the question to the electors in a referendum pursuant to the Act. NOW, THEREFORE, BE IT ORDAINED by the City Council of the United City of Yorkville, Kendall County, Illinois, as follows: Section 1. The City Council finds that the recitals set forth above are true and correct and includes the recitals in this Ordinance. Section 2. The City Council finds and determines that it is in the best interests of the City to operate the aggregation program under the Act as an opt-out program. Section 3. In the event such question is approved by a majority of the electors voting on the question at the regular election on March 20, 2012, the City Council may implement an opt- out aggregation program and if the City Council adopts the program the City shall comply with all the terms and provisions of the Act. 1 Section 4. The City Clerk is directed to immediately certify and submit the following public question to the Kendall County Clerk to be placed on the ballot for the general election to be held on March 20, 2012, in the following form: Shall the United City of Yorkville have the authority to arrange for the Yes supply of eie�tiicity Lvr IM residential and small. commercial retail customers who have not opted out of such program? No Section 5. In the event the State of Illinois amends the Act to revise the form of the question to be placed on the ballot, the Mayor is authorized to direct the County Clerk to change the form of the question to conform to the amended Act, if required. Section 6. The City has elected to work in collaboration with NIMEC who will use their professional expertise to develop a Plan of Operation and Governance, conduct the RFP process and coordinate with Illinois Commerce Commission, Illinois Power Authority, Attorney General's Office and Commonwealth Edison. Section 7. This ordinance shall be in full force and effect from and after its passage and approval as required by law. Passed by the City Council of the United City of Yorkville, Kendall County, Illinois this day of , A.D. 2011. CITY CLERK ROSE ANN SPEARS DIANE TEELING GEORGE GILSON JR. JACKIE MILSCHEWSKI CARLO COLOSIMO MARTY MUNNS CHRIS FUNKHOUSER LARRY KOT Approved by me, as Mayor of the United City of Yorkville, Kendall County, Illinois, this day of 2011. MAYOR 2 A! -UN I I A:L A' fC'v`-R.F GA's'I-ON Municipal aggregation is the easiest and safest method for a municipality to reduce your residents' Commonwealth Edison bills. Municipal aggregation allows local governments to bundle --- or aggregate — residential and small commercial retail electric accounts and seek bids for a lower cost source of power, similar to how municipalities negotiate contracts for waste disposal or cable television. Illinois Public Act 096-01.76 gives municipalities the authority to bring your residents and small businesses together to buy electricity as a group and negotiate price of the electric supply on the group's behalf. All eligible residents and small businesses are automatically enrolled. Those who don't want to participate can "opt-out" of the program. This aggregation program can only be implemented when the voters approve a referendum in a primary or general election. The next available election will be held in March of 2012. After a ballot issue is approved, NIMEC would solicit bids for the municipality's aggregated load. These bid rates would be compared to ComEd's rates and the municipality would only trove forward if the new supplier's rate is favorable. If no savings could be realized, the municipality has the option of making no change and continuing to purchase power with ComE-d. Whether the municipality moves the residents' load or not, residents would continue to call ComEd in the event of a service disruption. And Con-Ed would continue to send the residents their monthly bills. Municipalities must pass an ordinance by the end of this year to place the referendum on the upcoming March 2012 ballot. After the ballot, two public hearings would be held before going to bid in early June. Residents could expect to see their bills lowered by the end of summer. \pRT nk:RN I Ol s M E BANDING TOGETHER TO OPIVE DOWN PRICING MUNICIPAL GREG . ION FAQ Q: What are the benefits of aggregation? A:The most important benefit is the opportunity for Village residents and small business operators to save money. Q: Are all residents obligated to participate? A: No. Any account holder may opt out of the program after the bidder is chosen, and pay the rate ComEd charges to accounts not participating in the aggregation program. Q: What does opt out mean? A:All residential and small commercial electricity users will be included in the customer base unless they affirmatively choose not to participate. The opportunity to opt out will be available to customers after the bids are received and the electric rate and identity of the supplier are made known to customers. Q:What is Corn Ed's role in this program? A: ComEd distributes electricity, but does not generate it. ComEd is only responsible for infrastructure, like power lines that bring electricity into homes and businesses, responding to outages and billing. ComEd will continue to bill customers for power generation and individual electric usage regardless of the supplier of that electricity. ComEd is indifferent to the aggregation program, as it does not impact them financially. Q: If my power goes out—will I need to call the company providing the power? A: No. ComEd is responsible for ensuring that electricity flows through its network to all homes and businesses in the Village. Aggregation would not change how ComEd responds to outages. Q: If I participate,will I get two bills—one from Cored for delivering the power and another from a company that provides it? A: No. ComEd will remain responsible for billing for all power, regardless of the supplier, The only change would be the name of the power provider on the bill's power generation item line. Q:Will our franchise accounts at ComEd be affected? A:There will be no change to your franchise accounts,they will continue to be free service. Q: Will our village's municipal utility tax be affected? A: No. The utility tax is charged against usage, not dollar charges. N k. I;,,s M(::eE.;.�C SANDING To GETFiER To oRIvE. orwjr,4 PRICING NIMILL. U15 £L4-UTRI C; Tivc. Summer mer 2011 BANDING TOGETHER TO DRIVE DOWN PRICING PO AVER io 77 EoPLE Vol, 2 RESIDENTS'ENERGY COSTS TO DROP 20-25% Eight NIMEC municipalities competitive bids. remaining 5 NIMEC have lowered the cost of villages will be going to bid electric energy for all of Recent changes in the this summer, their residents and small Illinois legislature have businesses by 20—25% made municipal Currently residents in This was made possible aggregation possible. Illinois are being solicited through the municipal Municipalities can now by power companies to aggregation initiative. seek bids from power move their individual suppliers to see if they can accounts. Direct mail, Residents will see their beat the ComEd rate. radio and billboard ComEd bills drop$175 to advertising are being used $200 per Year. And they The eight communities are by power companies to will not have to do anything Crest Hill, Fox River Grove, solicit individual accounts. to realize these savings. Glenwood, Harvard, New Lenox, Sugar Grove, To date 83,000 residential Commonwealth Edison will Elburn and North Aurora, accounts have individually continue to deliver the moved their accounts to power, bill monthly and NIMEC has partnered with these new suppliers. repair any power Rock River Energy interruptions. The only Services (RRES) to help The 8 NIMEC members difference will be lower communities take consist of 45,000 power costs. advantage of the lower residential accounts.. rates. Of the 19 towns in Therefore, our first 8 Total savings for these northern Illinois that have villages have increased the communities will be passed their referendums, number of residents $8,000,000 per year. NIMEC and RRES are leaving ComEd by 50%. These eight communities working with 15. Additionally, the savings passed referendums in To date, 10 villages have through our municipal April of this year. The locked in lower rates with aggregation process are referendums were competitive suppliers. double those that necessary to allow the NIMEC and RRES have residents can obtain municipalities to seek consulted with all 10. The individually. i i ) phone: 847-39-2-9400 fax;847-392-9303,-, www.chicagotnbune.com/business/ct-biz-083 1-electric-brokers--20110831,0,6233 915.story chicagotribune.com More utility ratepayers sidestepping ComEd, buying in bulk Growing number of Illinois communities are negotiating for cheaper, and sometimes greener, electricity By Julie Wernau, Tribune reporter August 31, 2011 Christmas is coming early for the small Illinois town of Fulton. ad ve rtf semen t Only they aren't opening presents; they're opening lower electric bills. DOOR Thanks to a new Illinois law that allows communities to act as brokers on behalf of residents, the first electricity bills are 20 oUSTER percent cheaper than when ComEd was supplying the power. Larry Russell, Fulton's mayor, estimates the town's 3,481 residents will save about$560,000 over three years that he believes will stimulate the local economy. 'That's money that's ' r going back into the community. That's buying from a local , store, eating at the local shop,"he said of the town, located about 2 1/2 hours west of Chicago. Fulton is the first of what by year's end are expected to be about two dozen communities benefiting from local govenunents negotiating bulk purchases of electricity from ComEd's competitors. Oak Brook, Li icoliwood, Grayslake and, recently, Oak Park passed referendums endorsing the concept, called "community choice aggregation." Up to 50 cities are expected to be on board within a year. Moreover, some green-minded residents are urging local govenunents to use their new clout to negotiate deals that savor electricity produced from wind or sun while lessening dependence on fossil fuels. 'We're getting a sense that people are interested in obtaining not only a cheaper power rate, but also a cleaner source of power," said K.C. Poulos, Oak Park's sustainability manager. Roughly 80 percent of Illinois commercial and industrial businesses have negotiated more favorable terms for electricity because they use large amounts ofpower. Individual residential customers haven't previously been able to strike such deals but can now as part of a large group. "There's strength in numbers,"said David Hoover, executive director of Northern Illinois Municipal Electric Collaborative, a firm that consults with local governments that want to negotiate bulk purchases. 'We leverage it to make it look like we're not just 100 smaller deals,but one big deal." Alternative electric suppliers that have popped up recently began offering rates to individuals that are below ComEd's, but they're not negotiable. The law,passed in 2009, allows local governments to negotiate below those rates. In Fulton's case, the city contracted with FirstEnergy Solutions to supply electricity for its residents and small businesses through July 2014. Residents automatically were signed on, although Russell said a handful of residents declined"out of loyalty to ComEd." As part of the deal, Fulton also snagged a one-time grant of$13,000 from FirstEnergy,based in Akron, Ohio. FirstEnergy is among a number of alternative suppliers competing for municipal aggregation contracts. With the deal, ComEd is still in charge of the electric lines, is the company to call if the lights go out and continues to read residents' meters and send monthly bills. But the electricity comes from deals that alternative suppliers find on the open electricity market. The Illinois Power Agency does the same dealing for ComEd—a unit of Chicago-based Exelon Corp., which serves about 3.8 million customers across northern Illinois—but must follow stricter rules because ComEd is a regulated utility. In addition to Illinois, California, Ohio, Massachusetts,New Jersey and Rhode Island allow community aggregation. Both major Illinois utilities support the concept. "Competitively bid municipal aggregation service, if properly structured, can be a way for residential customers to join together to take advantages of competitive electricity markets and save money,"said Judith Rader, an Exelon spokeswoman. ComEd doesn't make its money off the electricity it supplies. It passes along to customers the rate it pays to obtain the electricity from suppliers. ComEd makes its money delivering the electricity, charging consumers even if they switch to another supplier. Shawn Marshall, vice chair of the Marin Energy Authority,which operates Califonnia's first aggregation program, said large utilities in that state weren't pleased when the program began. 'They're not thrilled,"Marshall said. 'It opens the market, stimulates competition and over time lets consumers'rates go down." In Ohio, where aggregation began in the 1990s,more than 350 programs negotiate bulk electric rates on behalf of 2 million customers, roughly one-sixth the state's population, according to a study prepared by Marshall. The Northeast Ohio Public Energy Council, consisting of 118 member cities serving more than 600,000 customers in northeast Ohio, will save about$28 million next year as a result of the programs. Anthony Rodrigue4 spokesman for the Ohio Consumers' Counsel, a residential-utility consumer advocacy group, said consumers have saved money because of aggregation. But he noted that bulk purchases of natural gas, which is aggregated in Ohio but not Illinois, have had some hiccups. "They were good deals when these municipalities signed them because the prices of natural gas were astronomical, especially after(Hurricane)Katrina. But as prices went down, they were wrapped into these rates that customers were upset over because they were actually paying more money than they would be paying under the utility." Mark Pruitt, director of the Illinois Power Agency, which procures electricity for Illinois, said towns should be careful not to sign long-tenn contracts that could lock in rates that look cheap now but that nught not be as attractive in 2013. That's when several expensive long-term contracts wrapped into ComEd's rates are set to expire. "Hopefully, they're getting good advice,"Pruitt said. The Village of Oak Park is one of 20 local governments that have passed referendums allowing them to negotiate on behalf of their residents, according to the Illinois Commerce Commission. Upward of 50 cities are expected to buy into the concept in Illinois within a year, said John Kelly, deputy director of Oak Brook-based Galvin Electricity Initiative Inc., a consumer advocacy group founded by former Motorola chief Bob Galvin. Oak Park resident Mary Chris Jaklevic hopes the suburb can broker a deal that will give her a greener mix of electricity. Jaklevic would like more of her power coming from wind and solar and less from fossil fuel sources. "I think a lot of people feel that way—that they want more control over where their power comes from,"she said. iwernaunae.tribune.coin Twitter @littlewern Copyright© 2011, Chicago Tribune \, D CIp Reviewed By: J� N 0 Legal Agenda Item Number Finance ■ OB #2 EST. _ i836 Engineer ❑ City Administrator I ',i;A� Human Resources ❑ Tracking Number Cw nY SeM Y O Community Development ❑ `ti`�� Police F-1 ADM 2011-50 E Public Works ❑ Agenda Item Summary Memo Title: Downtown TIF budget amendment Meeting and Date: Administration—October 20, 2011 Synopsis: See attached memo. Council Action Previously Taken: Date of Action: Action Taken: Item Number: Type of Vote Required: Majority Council Action Requested: Approval Submitted by: Bart Olson Administration Name Department Agenda Item Notes: Cliff A 0 Memorandum L To: Administration Committee EST _ .ass From: Bart Olson, City Administrator -4 Rob Fredrickson, Finance Director Date: October 13, 2011 Subject: Downtown TIF budget amendment Summary Staff is requesting the creation of two new budgeted line-items in the Downtown TIF Fund for"Legal Services" and"Project Costs". Both line items would be appropriated with $10,000 in order to track expenditures relating to negotiating TIF agreements and for minor rehab work on public buildings. Request for New Line-Items During the past several months, the City has had discussions with various potential developers and current downtown property owners about TIF incentives. Often, these discussions result in a conversation with Attorney Orr by a staff member or the current of future property owner. Attorney Orr's billed time is either then coded to the "Administration Fees" line-item in the Downtown TIF budget or the City's corporate counsel budget line-item. In order to properly track legal expenses related to development in the Downtown TIF district, a new "Legal Services" line-item should be created with a budgeted amount of$10,000. This way, when the City entertains pre-concept plan discussions with a developer or property owner, we can code the legal expense out of this line-item and have an accurate idea of the cost of negotiating agreements in the future. Rehab work on public buildings and other minor expenses in the Downtown TIF district would be authorized by staff out of the"Project Costs" line item, which would also be appropriated in the amount of$10,000. An example of this would be the old post office, which needs some minor rehab work to replace and upgrade a failing and outdated HVAC system. This cost (less than $10,000) could be authorized by staff and coded out of the downtown TIF instead of coming out a line-item in the general fund. C/T- Reviewed By: 0 Legal El Agenda Item Number r Finance ❑ OB #3 EST. .- 1836 Engineer El City Administrator 4 � !,�� Human Resources ❑ Tracking Number "tea` Community Development ❑ Police ❑ ADM 2011-43 It E �®'� Public Works ❑ City Council Agenda Item Summary Memo Title: City service survey Meeting and Date: Administration—October 20, 2011 Synopsis: Council Action Previously Taken: Date of Action: September 2011 Action Taken: Discussion Item Number: Type of Vote Required: Majority Council Action Requested: Direction and feedback on survey questions Submitted by: Bart Olson Administration Name Department Agenda Item Notes: An updated survey was not completed at the time of packet production. It will be provided at the meeting. 0 Memorandum To: Administration Committee esr. . 1836 From: Bart Olson, City Administrator .� CC: 0.� j ' "I� (° Date: September 9, 2011 County Seat Subject: Citizen service survey <!,E �V Summary Review of two comprehensive service surveys conducted by other municipalities and review of draft questions for Yorkville's survey, based on feedback from the Administration Committee. Background At the last meeting, the Administration Committee asked staff to create some draft questions for the survey. Those draft questions are below. The structure of the draft questions is primarily based off of Naperville's 2006 service survey (attached), with a few questions from Clarendon Hills' 2007 service survey (attached). For the draft questions, I felt that a 5-point scale for varying degrees of satisfaction was the best survey method to gauge the opinion of residents on our services. This scale is typically called a"Likert scale" and is one of the most common survey structures. The physical layout of these questions will be similar to what is used in the Naperville survey, and will be drafted after the committee endorses the questions below. For some of the other questions, a simple check box or open-ended text box would be provided. Although the Committee did not discuss gathering demographic data in the survey, I feel it is vital to our future use of the survey results. Demographics will allow us to verify that we have feedback from different age groups, genders, ethnicities, and property ownership groups. For instance, if we see that no one responded to the survey in the age groups 50-59, 60-69 and 70+, we would know that additional survey outreach methods would be needed. Also, demographic data may yield useful information for certain questions. For instance, there may be correlation between a survey respondent's age and a perception of the police services in the community. If we can draw out those correlations, we may be able to tailor our services or communication about our services to better fit the community. Proposed survey questions 1) Please rate each City service on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied". (don't know is the sixth option) a. Quality of police services b. Maintenance of streets, sidewalks, and infrastructure c. City communication with public (not from elected officials) d. Communication with your elected officials e. Quality of customer service (any department) f. Flow of traffic/ congestion management g. Quality of stormwater management system h. Quality of water services i. Quality of wastewater services j. Quality of refuse, recycling, and yardwaste collection services k. Quality of parks 1. Quantity of parks provided m. Quality of recreation programming offered n. Quantity of recreation classes offered o. Quality of special events offered p. Quality of customer service during building inspections q. Quality of property maintenance services (weeds, unsafe buildings, etc.) 2) Which three of the items listed above do you think should receive the most emphasis from City leaders over the next two years? a. (Check three boxes—same list as above) 3) Approximately 10 cents of each property tax dollar you pay goes to the City. The City's portion of property tax pays for the following services: Police, Public Works (street maintenance, snow plowing), Building, Zoning, Planning, Finance, Administration, and Parks and Recreation. The remaining 90 cents goes to the Library, County, Township, School District, Community College, Fire Protection, and Forest Preservation. Please rate each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied". (don't know is the sixth option) a. Value you receive for City tax dollars and fees b. Image of the City c. Quality of City services d. Quality of life in the City 4) What do you consider to be the major assets and advantages of living in Yorkville? (check all that apply) a. Schools b. Location c. Shopping d. Transportation e. Housing Quality f. Housing Costs g. Residential Neighborhoods h. Friendliness of residents i. Recreational amenities 5) Please rate each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied". (don't know is the sixth option) a. Visibility of police in your neighborhood b. Visibility of police in retail areas c. Efforts to prevent major crime d. Enforce traffic laws on major streets e. Enforce traffic laws in your neighborhood f. How quickly police respond g. Quality of non-enforcement services 6) Which three of the public safety items listed above do you think should receive the most emphasis from City leaders over the next two years? a. (Check three boxes—same list as above) 7) Please rate each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied". (don't know is the sixth option) a. Maintenance of major City streets (examples) b. Maintenance of neighborhood streets (examples) c. Maintenance of City sidewalks d. Maintenance of street signs e. Maintenance of City street lighting f. Snow removal on major streets g. Snow removal on neighborhood streets h. Mowing and trimming along major streets i. Cleanliness of streets and other public areas 8) Which three of the public works items listed above do you think should receive the most emphasis from City leaders over the next two years? a. (Check three boxes—same list as above) 9) Which of the following are/were your primary sources of information about City issues, services, and events? (check all that apply) a. City newsletter (discontinued) b. Website (includes audio /video files of City meetings) c. City facebook page d. City twitter account e. Utility bill inserts f. Govt Access TV (FVTV) g. Articles in local newspapers and websites h. Contact with elected officials Q+-ko, 10)Please rate each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied". (don't know is the sixth option) a. Efforts to keep you informed about issues b. Quality of government access TV station c. Quality of website d. Quality of City facebook page e. Quality of City twitter account f. Quality of City newsletter(discontinued) 11)Please rate each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied". (don't know is the sixth option) a. Hometown Days b. Holiday Under the Stars c. Music Under the Stars d. National Night Out e. Go Green Environmental Fair f. Share and Care Recycle Day g. 5k runs (Tax Dodge, Chili Chase, etc.) 12)Do you support City involvement of special events, if they do not run a profit to the City? a. Background—Hometown Days runs a profit, Holiday Under the Stars is break- even, Music Under the Stars is run at a loss b. (Check box - yes or no) 13)Which type of businesses or industry would you like to see in Yorkville? a. IE -more shopping opportunities,more office developments, more manufacturing areas b. (Open-ended) 14)Which specific companies would you like to see open up a retail store in Yorkville? a. (Open-ended) 15) If the location of the REC Center were to change, would you still be a member of the REC Center? a. Yes b. No c. Not a member of the REC Center 16)What suggestions do you have to improve the quality of life in Yorkville? a. (Open-ended) 17)Demographics a. How many years have you lived at your current residence? i. (Fill in the blank) b. Which City and State did you live in prior to moving to Yorkville? If you have lived here your entire life, please write "lifelong resident" or similar. i. (Fill in the blank) c. Do you own or rent your current residence? i. (Check box—rent or own) d. How many persons in your household, counting yourself, are in the following age groups? i. Underage 10 ii. 10-19 iii. 20-29 iv. 30-39 v. 40-49 vi. 50-59 vii. 60-69 viii. 70 and over i. Under age 10 ii. 10-19 iii. 20-29 iv. 30-39 v. 40-49 vi. 50-59 vii. 60-69 viii. 70 and over f. Which of the following best describes your race/ ethnicity? i. White/Caucasian ii. African American/Black iii. Asian/Pacific Islander iv. Native American/Eskimo v. Mixed Race vi. Other g. What is your gender? i. Male ii. Female 2006 DirectionFinder@ Final Report y conducted for The City of Naperville, Illinois by ETC Institute 725 West Frontier Olathe, Kansas 66061 (913) 829-1215 May 2006 Contents Executive Summary...................................................................... l Section 1: Charts and Graphs....................................................... 5 Section 2: Benchmarking Data .................................................. 26 Section 3: GIS Maps.................................................................. 33 Section 4: Importance-Satisfaction Analysis ............................. 78 Section 5: Tabular Data ............................................................. 89 Section 6: Survey Instrument................................................... 131 Appendices (Published Separately) Appendix A: Crosstabs by Race and Hispanic Ancestry Appendix B: Crosstabs by Gender and Years of Residency Appendix C: Crosstabs by Home Ownership, Use of the Downtown Train Station, and Disability Status Appendix D: Demographic Profile of Residents Vdlio Support Expanded Public Transportation Services on Q 19 Appendix E: Customer Service Ratings (Q30b-d) by Department 2006 DirectionFinder® Survey Executive Summary Purpose and Methodology ETC Institute administered a survey to residents of the City of Naperville during the spring of 2006. The purpose of the survey was to assess satisfaction with the quality of City services and to gather input about priorities for the community. A seven-page survey was mailed to a random sample of 2,500 households in the City of Naperville. Approximately seven days after the surveys were mailed, residents who received the survey were contacted by phone. Those who indicated that they had not returned the survey were given the option of completing it by phone or on the Internet. Of the households that received a survey, 482 completed the survey by phone, 804 returned it by mail, and 49 completed Locations of Households that Responded to the Survey the survey on the Internet for a total of 1335 completed surveys (53% i response rate). The results for the random sample of 1335 households have a 95%level of confidence with a • i ; precision of at least+/- 2.8%. In order �•+ •�: to better understand how well services r are being delivered by the City, ETC ;• Institute geocoded the home address of respondents to the survey. The map to +� -" `'.a the right shows the physical ° ,•�% �, distribution of survey respondents vs-so a_ based on the location of their home. �° •� The percentage of "don't know" •; . «�7 � i l;� '�.� ;` � responses has been excluded from •� * '�i'� ' 1p° many of the graphs shown in this •.' ', - � report to facilitate valid comparisons` . of the results from Naperville with the t , �X— results from other communities in the �' '•c 3. DirectionFinder®database. Since the number of "don't know" responses • often reflects the utilization and awareness of city services, the 2006 DirecCity of Naperville,Illinois SurIllinois percentage of"don't know"responses - ETC Institute (May 2006) has been provided in the tabular data section of this report. When the "don't know"responses have been excluded, the text of this report will indicate that the responses have been excluded with the phrase "who had an opinion". This report contains: ➢ a summary of the methodology for administering the survey and major findings ➢ charts showing the overall results for most questions on the survey ➢ benchmarking data that shows how the results for Naperville compare to other cities ➢ GIS maps that show the results of selected questions as maps of the City ➢ importance-satisfaction analysis ➢ tables that show the results for each question on the survey ➢ a copy of the survey instrument. Crosstabulations that show the results for different demographic groups in the City based are provided in a separate appendix. Major Findings ➢ Overall Satisfaction with the Ouality of Life in Naperville. Residents of Naperville were significantly more likely to be satisfied with the overall quality of life in the city than residents in other U.S. cities. Ninety-four percent (94%) of those surveyed who had an opinion were satisfied(ratings of 4 or 5 on a 5-point scale) with the overall quality of life in Naperville compared to a national average of 77%. ➢ Overall Satisfaction with Maior City Services Ninety-three percent (93%) of those surveyed who had an opinion (ratings of 4 or 5 on a 5-point scale) were satisfied with the quality of fire and emergency medical services; 88% were satisfied with trash/recycling/yardwaste services, and 88% were satisfied with the quality of City water utility services. Residents were least satisfied with the management of traffic flow (30%). ➢ Services that residents thought should receive the most increase in emphasis over the next two years. The areas that residents thought should receive the most increase in emphasis from the City of Naperville over the next two years were: (1) management of traffic flow in the City, (2) maintenance of streets, sidewalks, and infrastructure, and (3) emergency preparedness services. ➢ Compared to other communities, residents of Naperville generally think they receive good value for their local taxes. Sixty-eight percent(68%) of the residents surveyed who had an opinion indicated that they were satisfied with the overall value they receive for their City taxes, which was significantly higher than the national average of 47%. ETC Institute (May 2006) 2 Public Safety. Most residents of Naperville indicated that they feel safe in the City. Ninety- eight percent (98%) of the residents surveyed who had an opinion indicated that they felt safe (ratings of 4 or 5 on a 5-point scale) in their neighborhood during the day compared to a national average of 87%. Ninety-one percent (91%) indicated they felt safe in their neighborhood at night compared to a national average of 73%, and 80% indicated they felt safe in City parks compared to a national average of 47%. o Police Services. Eighty-one percent (81%) of those surveyed who had an opinion were satisfied with the response time of police to emergencies; 75%were satisfied with the City's efforts to prevent crime, and 66%were satisfied with the enforcement of traffic laws on major city streets. Residents were least satisfied with the enforcement of traffic laws on neighborhood streets (51%). The police service that residents felt should receive the most emphasis over the next two years was the prevention of crime in the City. o Fire and Other Emergency Services. Ninety-one percent(91%) of those surveyed, who had an opinion, were satisfied with the response time of fire and emergency medical personnel; 90%were satisfied with the quality of local fire protection, and 82% were satisfied with the response time of fire personnel to non-emergencies. Residents were least satisfied with the carbon monoxide/smoke detector investigation program (56%). Preparedness for crisis/disasters was the emergency service that residents felt should receive the most increases in emphasis over the next two years. ➢ Public Works and Engineering. Eighty-eight percent (88%) of those surveyed, who had an opinion, were satisfied with snow removal on major City streets; 87%were satisfied with the cleanliness of streets and other public areas, and 88% were satisfied with the maintenance and preservation of downtown. Residents were least satisfied with the maintenance of City sidewalks (70%). The public works service that residents felt should receive the most increase in emphasis over the next two years was the maintenance of city streets. ➢ Transportation. Fifty-four percent (54%) of the residents surveyed who had an opinion were satisfied(rating of 4 or 5 on a 5-point scale) with the ease of traveling from their home to regional roadways, and 49%were satisfied with traffic signal coordination on major City streets. Residents were least satisfied with the ease of north/south travel in the City(26%). The transportation issue that residents felt should receive the most increase in emphasis over the next two years was the ease of north/south travel in the City. ➢ Public Information. Eighty-two percent (82%) of those surveyed, who had an opinion, were satisfied with the City's newsletter, Bridges; 72% of those surveyed were satisfied with the City's efforts to inform them about local issues, and 68% were satisfied with the City's website. Residents were least satisfied with the City's public access television station (49%). ETC Institute (May 2006) 3 ➢ Waste Disposal Services. Ninety-one percent (91%) of those surveyed, who had an opinion, were satisfied with curbside recycling; 91% were also satisfied with residential trash collection, and 73% were satisfied with leaf/yardwaste/brush removal services. Residents were least satisfied with the City's household hazardous waste disposal program (53%). The waste disposal service that residents felt should receive the most increase in emphasis over the next two years was the City's hazardous waste disposal program. ➢ Electrical Utility Services. Ninety-three percent (93°io) of those surveyed, who had an opinion, were satisfied with reliability of electrical services; 84% were satisfied with the accuracy of their electrical bill, and 78% were satisfied with the City's efforts to restore power after an unplanned outage. Residents were least satisfied with City efforts to repair yards after electrical improvements are completed(55%). The electrical utility service that residents felt should receive the most increase in emphasis over the next two years involved improvements to the City's ability to restore power after an unplanned outage. ➢ Water/Wastewater Utility Services.Ninety-seven percent(97%) of those surveyed, who had an opinion, were satisfied with reliability of water services; 85%were satisfied with the water pressure in their home, and 82% were satisfied with the accuracy of their water bill. Residents were least satisfied with City efforts to repair yards after water/wastewater improvements are completed(55%) The water/wastewater service that residents felt should receive the most increase in emphasis over the next two years involved improvements to the taste/odor of drinking water. Other Findings. ➢ Teardown Development. Residents were mixed in their perceptions about how well the City has managed teardown development. Thirty percent(30%) of the residents surveyed were satisfied with the City's efforts to manage the teardown development in the City; 30% were dissatisfied, 25% gave a neutral rating, and 15% did not have an opinion. ➢ Sources of Information about City Issues. Seventy-two percent(72%) of those surveyed indicated that their primary source of information about city issues came from the City's newsletter; 66%indicated that articles in local newspapers were one of their primary sources of information about city issues. ➢ On-line Service Requests. Eighty-one percent(81%) of the residents surveyed indicated that they would be interested in submitting a service request over the City website; 78% indicated that they would be interested in downloading applications for city permits. ➢ Contact with City Employees. Forty-seven percent (47%) of the residents surveyed indicated that they had called or visited the City with a question or complaint over the past year. Of those who had contacted they City, 84%thought City employees were courteous and polite, and 76% indicated that city employees gave prompt, accurate, and complete answers. ETC Institute (May 2006) 4 2006 Naperville DirectionFinder Survey Section 1: Charts and Graphs ETC Institute (May 2006) 5 2006 Naperville DirectionFinder Survey Q1 . Overall Satisfaction With City Services by Major Category by percentage of respondents who rated the item as a 1 to 5 on a 5-point scale(excluding don't knows) Quality of firelemergency medical services ! %%i/%lull ° Trash/recycling/yardwaste services - �:`� / �� /8/0^'� Quality of City water utility services ��/�j/�10% Electrical utility services ';j i i.. j ��j�� 12% Quality of police services ��/ � ��% 11% Quality of City wastewater utility services 14% // / % jj Effectiveness of City communication with public J ;<� � 17% Customer service from City employees 18% 5% Efforts of the City for emergency preparedness Maintenance of streets/sidewalks/infrastructure - 16% 8% Quality of City's stormwater management system 24% 10% Flow of traffic/congestion in Naperville �� /�� 27% 47 0G 0% 20% 40% 60% 80% 100% ®Very Satisfied(5) OSatisfied(4) ONeutral(3) ODissatisfied Source: ETC brstinrte DirectionFinder(May 2006-Naperville,IL) Q2. City Issues That Should Receive the Most Emphasis Over the Next Two Years by percentage of respondents who selected the item as one of their top three choices Flow of traffic/congestion in Naperville 79% Maintenance of streets/sidewalks/infrastructure 40%o Efforts of the City for emergency preparedness 290//6 Quality of police services 20% Quality of City's stormwater management system 1 7% o Trash/recycling/yardwaste services ]1,5j�p i Effectiveness of City communication with public 1�% Quality of fire/emergency medical services 12% i Electrical utility services Customer service from City employees 7%o Quality of City water utility services , 6% Quality of City wastewater utility services 33% 0% 20% 40% 60% 80% 100% 111111111111st Choice 02nd Choice 03rd Choice Source: ETC In datte DirectionFinder(May2006-Naperville,IL) ETC Institute (May 2006) 6 2006 Naperville DirectionFinder Survey Q3. How Safe Residents Feel by percentage of respondents who rated the item as a 1 to 5 on a 5-point scale(excluding don't knows) In your neighborhood during the day In downtown Naperville 9%1 e /21/11111/10 In your neighborhood at night N R/ 80/ A/0 XJ In commercial/retail areas // 16% In parks in the City �j�/ 19% a At the downtown train station ``rr�/ 25% At the Rt.59 train station i i�j 39% 7% 0% 20% 40% 60% 80% 100% Very Safe(5) MSafe(4) t7Neutral(3) 17Unsafe(1/2) Source: ETC Instinue DirectionFinder(May 2006-Naperville,IL) Q4. General Perceptions of the City of Naperville by percentage of respondents who rated the item as a 1 to 5 on a 5-point scale(excluding don't knows) Satisfaction with the Image of the City j19% a/ Satisfaction with the Quality of life 50 o Overall Satisfaction with City services 9%1 a Satisfaction with the Value of City taxes //........ / 0% 20% 40% 60% 80% 100% ®Very Satisfied(5) ®Satisfied(4) ONeutral(3) Unsatisfied(1/2) Saurce: ETClnstituteDirectionFinder(May 2006-Naperville,IL) ETC Institute (May 2006) 7 2006 Naperville DirectionFinder Survey Q5. Satisfaction with Various Aspects of Police Services by percentage of respondents who rated the item as a 1 to a on a 5-point scale(excluding don't knows) Police response time to emergencies 7/ /� 'i;,;�� 16% City efforts to prevent crime 22% ° I Enforcing traffic laws on major City streets ,,iii ir- 20% !. i ° Non-enforcement services,e.g.lockouts... 32% Animal control services 32% 9% °°/ Visibility of police in retail areas 34�/! %` g% Visibility of police in your neighborhood ,42 29% 16% Enforcing traffic laws on neighborhood streets // 23% 25°i 0% 20% 40% 60% 80% 100% ®Very Satisfied(5) Matisfied(4) ED Neutral(3) DUnsatisfied(1/2) Source: ETC Institute DirectionFinder(Mau 2006-Naperville.IL) Q6. Police Services That Should Receive the Most Emphasis Over the Next Two Years by percentage of respondents who selected the item as one of their top three choices City efforts to prevent crime 43% Visibility of police in your neighborhood -- 42% i Enforcing traffic laws on neighborhood streets 38% i Enforcing traffic laws on major City streets 36 . Visibility of police in retail areas 33% Police response time to emergencies 23% i Non-enforcement services,e.g.lockouts... Animal control services 9% 0% 20% 40% 1st choice 02nd choice MD 3rd choice ,Source: EX Iusmture DirectionFinder(May 2006-Naperville,IL) ETC Institute (May 2006) 8 2006 Naperville DirectionFinder Survey Q7. Satisfaction with Various Aspects of Fire and Other Emergency Services by percentage of respondents who rated the item as a 1 to 5 on a 5-point scale(excluding don't knows) Firelemergency medical response time "i ° Quality of local fire protection $3°/® 10% Fire personnel response time to non-emergencies 3 ;',; 47% 18% o Fire safety education programs 476% 20% City efforts have prepared for disasterlcrisis 32% City's fire inspection program ;E%/ "v Carbon monoxide/smoke detector investigation prog. 38% VE i 0% 20% 40% 60% 80% 100% ®Very Satisfied(5) Matisfied(4) ONeutral(3) oUnsatisfied(1/2) Source: ETC Institute OirectionFinder(Ma}2006-Naperville,IL) Q8. Fire and Other Emergency Services That Should Receive the Most Emphasis Over the Next Two Years by percentage of respondents who selected the item as one of their top three choices City efforts have prepared for disaster/crisi722% :�1I I I I] _ 54°1 1 1�I I i I I I I I I I 0 Fire/emergency medical response time Quality of local fire protection Fire safety education prog ms Carbon monoxide/smoke detector investigation prog. City's fire inspection program Fire personnel response time to non-emergencies 1 20�Q I 0% 20% 40% 60% 1St choice M2nd choice U13rd choice Source: ETC Institute DirectfonFinder Wqv 2006-Napei-ille,IL) ETC Institute (May 2006) 2006 Naperville DirectionFinder Survey Q9s Satisfaction with the City's Efforts to Manage Teardown Development in the City? by percentage of respondents Neutral SOatisfied 25% Y/ 21% /y Very Satisfied 9% /� Dissatisfied 19% Don't know Very Dissatisfied 15% 11% Source: ETC Institute DirectionFinder(Ma),2006-A'aperville,IL) Q10. Satisfaction with Various Aspects of Public Works and Engineering by percentage of respondents who rated the item as a 1 to 5 on a 5-point scale(excluding don't knows) Snow removal on major City streets 7% Cleanliness of streets/other public area M 10% Maintenance/preservation of downtown g% Maintenance of street signs Maintenance of City street lighting 13% Mowing/trimming along City streets Maintenance of major City streets 14% City's tree planting program 21% Street/curb/lighting improvements in new devel. 23% Maintenance of neighborhood streets 17% 1 Snow removal on neighborhood streets ° � , / / 15% Imi Maintenance of City sidewalks 0% 20% 40% 60% 80% 100`%a ®Very Satisfied(5) ©Satisfied(4) ONeutral(3) ODissatisfied(1/2) Soarrx, F?Clnxlirrare(3ie ttioitF7rder(Alav 2006-Napertii!/e,/L) ETC Institute (May 2006) 10 2006 Naperville DirectionFinder Survey Q11 . Public Works and Engineering Issues That Should Receive the Most Emphasis Over the Next Two Years by percentage of respondents who selected the item as one of their top three choices Maintenance of major City streets 141% Maintenance of neighborhood streets 38% i Snow removal on neighborhood streets 25% Maintenance/preservation of downtown 24% Maintenance of City sidewalks 23% Cleanliness of streets/other public areas 22% City's tree planting program 1 CJo/4 Maintenance of City street lighting 14% Snow removal on major City streets 12% Street/curb/lighting improvements in new devel. 8% A Mowing/trimming along City streets 8% Maintenance of street signs 5% 0% 20% 40% 1st choice 02nd choice f3rd choice Source: ETC Institute DirectionFinder 611a):1006-Naperville,IL) Q12. Primary Sources of Information about City Issues, Services, and Events by percentage of respondents(multiple choices possible) City newsletter,Bridges 720/¢ Articles in local newspapers 66% i i Utility bills inserts 48% City Notes in Naperville Sun 311/d, City website 25% Government access station 17% a i Other 6% 0% 20% 40% 60% 80% 100% Source: ETC Institute Direction_FinderWav 2006-Naperville,IL) ETC Institute (May 2006) 11 2006 Naperville DirectionFinder Survey Q13. Satisfaction with Various Aspects of Public Information by percentage of respondents who rated the item as a 1 to 5 on a 5-point scale(excluding don't knows) City's resident newsletter,Bridges 17% 1 a I City efforts to inform about local issues 23% IoM City's Web site 29% ° t City's government access television station t3% % 40% 6 /j City's public access television station 40% % 43% 8% 1 i 0% 20% 40% 60% 80% 100% every Satisfied(5) OSatisfied(4) ONeutral(3) 0Dissatisfied(1/2) Sonrce: ETC Mslinde DireclionFinder(Mar 2006-Naperville,IL) Q14. How often do you watch the following cable television access stations? by percentage of respondents Q14a. Government access channel Q14b. Public access channel R few vn!m,I.:month A few times a year A few times per month 16% A few times a year At least once a week 28% 27% 11% :..least?nse a weak 'Almost daily Almost dally 7 m Net lVbvidad _Not prided 1 G 2°L Na.yr Never 43'.4 47% Soaore: ETC insfirrtfe Llir•enrionFinder(May 2005-Naperville,IL) ETC Institute (May 2006) 12 2006 Naperville DirectionFinder Survey Q15. What types of programs do you watch on the cable television access stations? by percentage of respondents who watch cable access channels(multiple answers possible) Message board 34% Municipal meetings 31% Special event/parades 26% General interest prog. 21% Media event coverage 12% School board meetings 11% 0% 20% 40% Source: ETC hrstitnte DirectionFinder(May 2006-Naperville,IL) Q16. How likely would you be to use the following services if they were provided on the City's Web site? by percentage of respondents(excluding don't knows) ° Submit a service request to report problems 48/° ' Download app.for permit/service to mail back 45"l0 r%�l Submit an application for permittservice online 48°f° Check crime statistics near an address Pay fees and/or fines for licenses/permits :`` 16% I View video about City service 27% 20% View video of City council meetings % j 36% 34x6 0% 20% 40% 60% 80% 100% ®Very likely(4) Momewhat likely(3) =Unlikely(2) LiVery Unlikely(1) Source; ETC Institute DirectionFinder(May 2006-Naperville,1L) ETC Institute (May 2006) 13 2006 Naperville DirectionFinder Survey Q17. Do you think the City keeps residents adequately informed about street/lane closures that are associated with street improvements and other infrastructure projects? by percentage of respondents Yes 73% J,F I� F '\ 1, j ♦._ Not provided -__ 6% 21% Source: ETC Ltstiorte DirectionFinder(May 2006-Noperrvi/le,IL) Q18. Satisfaction with Various Aspects of Transportation by percentage of respondents who rated the item as a 1 to 5 on a 5-point scale(excluding don't knows) Ease of traveling from home to regional roadways,: 24/0 22% Traffic signal coordination on major streets `4 j 24% 27% / City efforts to minimize speeding in neighborhoods ! i 23% 31°m Ease of east/west travel in City 31% 29"/c >i Availability of bicycle lanes 36% 34% /imAvailability of public transportation services % 35% 35% Ease of north/south travel in City .i' gom 21% 53% 0% 20% 40% 60% 80% 100% ®Very satisfied(5) OSatisfied(4) ONeutral(3) ®Dissatisfied(1/2) Sourcc: L'I C Institute DirectionFinder(N/np 3006-Naperville,IL) ETC Institute (May 2006) 14 2006 Naperville DirectionFinder Survey Q19. Transportation Issues That Should Receive the Most Emphasis Over the Next Two Years by percentage of respondents who selected the item as one of their top three choices Eaac of north/south travel in City _ 69% I Ease of east/west travel in City 45% I I , I Traffic signal coordination on major streets 330/6 I l I I City efforts to minimize speeding in neighborhoods 32°/p I I , I Availability of public transportation services 30a�� I I I I I Availability of bicycle lanes 25% I I I I I I Ease of traveling from home to regional roadways 23% I I 0% 20% 40% 60% 80% 1st choice 02nd choice WE 3rd choice Source: FTC Gtstitute DirectionFinder(May 2006-Naperville,IL) Q20. City Billing Options - Awareness and Potential Use by percentage of respondents 64% Bank drafting J�p . 8% , 61% Budget billing 27% ' I , I , I , $8% eBill r I 317% I I 0% 20% 40% 60% 80% Aware =Would use option j Source: ETC Institute DirectionFinder(May 2006-Naperville,IL) ETC Institute (May 2006) 15 2006 Naperville DirectionFinder Survey Q21 . Do you think you have adequate access to city services such as police, bill payment sites, utility services and information about city meetings in the area where you live? percentage of respondents Not provided No 9% Source: ETC htstittde DirectionFinder(AiaY 2006-A'apen,ille;lL) Q22. Respondents who read the Popular Annual Financial Report issued in November 2005 by percentage of respondents Q22a. If yes,then are you interested in continuing to receive this information? Did not read report Read report Yes 59% j 39% 930/. Not provided No 2% s 6% Not provided' 2% Source: ETC Institute DirectionFinder(May 2006-Naperville,IL) ETC Institute (May 2006) 16 2006 Naperville DirectionFinder Survey Q23. Satisfaction with Various Aspects of Waste Disposal Services by percentage of respondents who rated the item as a 1 to 5 on a 5-point scale(excluding don't knows) Curbside recycling Residential trash calleciion Leaf,yardwaste/brush removal /' �� 15% ,,,- City garbage cart program / 25% spa Household hazardous waste disposal 27% 2'•° „T g 0% 20% 40% 60% 80% 100% ®Very Satisfied(5) Matisfied(4) ONeutral(3) REDissatisfied Source: ETC Institute DirectionFinder(MaY 2006-Napeti�ille,IL) Q24. Waste Disposal Issues That Should Receive the Most Emphasis Over the Next Two Years by Major Category by percentage of respondents who selected the item as one of their top two choices Household hazardous waste disposal 44% Leaf,yardwaste/brush removal 40% Residential trash collection 30% Curbside recycling 27% City garbage cart program 10% 0% 20% 40% M1st choice 02nd choice Source: F'rC Instinife DirectionFinder(Mgr•2006-Naperville,IL) ETC Institute (May 2006) 17 2006 Naperville DirectionFinder Survey Q21 . Awareness of the City's Renewable Energy Program by percentage of respondents Aware -46% r t F Not sure 2% Not aware — Y 53% Source: ETC Instinrte DirectionFinder(d4ap 2006-Nape)-ville.IL) Q25a. Would you be willing to pay a small additional fee to participate in the Renewable Energy Program? by percentage of respondents who were aware of tht,program If yes, how much per month would you pay? $2-;4.99 per month 12% 31 or less per month No Yes $5 per month ®% 66% 31% 58*1* More than$10 2% $10 per month Don't know $049 per month 18% 3% 3% Source:EX Iris€itute DirectionFinder Olav 2006-I\'apen ille,IL) ETC Institute (May 2006) 18 2006 Naperville DirectionFinder Survey Q26. Satisfaction with Various Aspects of Electrical Utility Services by percentage of respondents who rated the item as a 1 to 5 on a 5-point Seale(excluding don't knows) � r : Reliability of electrical service is��, �. � o Accuracy of electric bill ;?sj y j j� 14% i City restoration of power after unplanned outage W �`/ Value you receive for electrical utility rates i Customer service from utility field employees 25% Lam•.. �i i City informing of planned service disruptions 4i 32% r,/ "r Repair of yards after electrical improvements s j 28% 0% 20% 40% 60% 80% 100% ®Very Satisfied(5) Satisfied(4) ONeutral(3) Dissatisfied(1/2) Sonme: ETC Institute DirectionFinder(May 2006-Naperville,IL) Q27. Electrical Utility Issues That Should Receive the Most Emphasis Over the Next Two Years by percentage of respondents who selected the item as one of their top three choices City restoration of power after unplanned outage 43% Reliability of electrical service 41% Value you receive for electrical utility rates 34%' City informing of planned service disruptions 27% r i r Repair of yards after electrical improvements 27% i r Accuracy of electric bill 1'$% i i Customer service from utility field employees 13% ' i r 0% 20% 40% 1St choice 02nd choice 3rd choice Soar:°ce F:TC'I titzcte Dit ectionf'tuder(May 2006-Naperville,/L) ETC Institute (May 2006) 19 2006 Naperville DirectionFinder Survey Q28. Satisfaction with Various Aspects of Water/Wastewater Utility Services by percentage of respondents who rated the item as a 1 to 5 on a 5-point scale(excluding don't knows) Reliability of water service, VJaier pressure in your home ��3 �� -��%�j /'• 8% Accurac y of water bill 17% Value received for water/wastewater utility rates 22% Efforts to minimize wastewater facility odor I. � Customer service from field employees as 24% Taste/odor of drinking water y rsy X j Efforts to prevent home wastewater backups 23% s% City informing of planned water service disruption j /��j 28% Repair of yards after water/wastewater improv. j• // 31% 13% 0% 20% 40% 60% 80% 100% ®Very Satisfied(5) ©Satisfied(4) ONeutral(3) RIDissatisfied Source: ETC Institute DireclionFinder(May 2006-Naperville,IL) Q29. Water/Wastewater Issues That Should Receive the Most Emphasis Over the Next Two Years by percentage of respondents who selected the item as one of their top three choices Taste/odor of drinking water 35% Reliability of water service 32% Efforts to prevent home wastewater backups 26% Water pressure in your home 23% r Value received for water/wastewater utility rates 22% o Repair of yards after water/wastewater improv. 16/o' Efforts to minimize wastewater facility odor 14% City informing of planned water service disruption 13% Accuracy of water bill 12% Customer service from field employees 5% 0% 20% 40% 01st choice 02nd choice 1113rd choice Source: ETC Institute DirectionFinder(dlay 2006-Afapen'ille,IL) ETC Institute (May 2006) 20 2006 Naperville DirectionFinder Survey Q30. Have you ever called or visited the City with a question, problem or complaint during the past year? by percentage of respondents Yes Q30a. If Yes,which department did you contact No 47% most recently? Police 24% Public works 21% i Electrical utility 13% Tra sportation/engineering/planning devel. 11% Water/wastewater utility 9% Finance Customer Service B°/q City clerk's office 5% City manager's office 29/6 Fire 2% Community relations 2% Mayor/City Council 2% 0% 10% 28% 30% Source: ETC Institute DirectionFinder(May 2006-Naperville,IL) Q30b-d. Agreement with Statements About the Quality of Service Received from City Employees by Those Who DID Contact the City by percentage of respondents who rated the item as a to 5 on a 5-point scale(excluding don't knows) They were courteous/polite 46% `<10% ` They gave prompt/accurate/complete answers 41 uv, 35°lu,. 10% 13v, r adi{�i /, o ;%rr There was a timely follow-up to inquiry :7`y. /® / 12% 2 "n j A 0% 20% 40% 60% 80°l 100% ©strongly agree(5) MAgree(4)MNeutral(3) RDisagree(1/2) Source: ETC Institute DirectionFinder(Ua{ 2006-Naperville,fl) ETC Institute (May 2006) 21 2006 Naperville DirectionFinder Survey Q31 . Demographics: How Many Years Have You Lived at Your Current Residence? by percentage of respondents 3-5 years 19% Under 3 years 14% 6-10 years Q, 26% 4p; 31+years 4% 21-30 years 9% r _ 11-15 years 16-20 years 16% 12% Source: FTC Institute DirectionFinder(Mav 1006-Naperville,lL) Q32. Demographics: Do You Own or Rent Your Current Residence? by percentage of respondents Own 95% Rent 5% Source: ETC Institute DirectionFinder(Ma}2006-Napetn?ille.A) ETC Institute (May 2006) 22 2006 Naperville DirectionFinder Survey Q33. Demographics: Have you visited the Rt. 59 or downtown train station in Naperville during the past year? by percentage of respondents No 37% /,/ / ice VIi�/ /�// r;. Not provided ,�,��,�/�/�j/ Yes 60% Source: ETC Institute DirectionFinder(May 1006-Napenv40e,IL) Q34. Demographics: Ages of Household Occupants by percentage of all persons in the households surveyed Ages 10-19 16% Under age 10 17% Ages 20-34 14% 65 and older 7% _ Ages 55-64 12% Ages 35-54 35% Source: FrC Institute DirectionFinder(May 2006-Naperville,1L) ETC Institute (May 2006) 2 2006 Naperville DirectionFinder Survey Q35. Demographics: The Best Description of the Race/Ethnicity of Respondent by percentage of respondents White/Caucasian 87% Asian/Pacifc Islander 9% Other 4% Source: ETC Gistitate DirectionFinder(Map 2006-Naperville,IL) Q36. Demographics: Are members of your household of Spanish, Hispanic or Latino heritage? by percentage of respondents r / ; Not pro�rided ` �" No Yes IN 4%--- Source; ETC Institute DirectionFinder(Mav2006-Naperville,IL) ETC Institute (May 2006) 24 2006 Naperville DirectionFinder Survey Q37. Demographics: Respondents Gender by percentage of respondents Female 53°'0 Male 47% Same: ETC Institute DirectionEinder(Mov 2006-Naperville,IL) Q38. Demographics: Do you, or does someone in your household, have a disability as recognized in the Americans with Disabilities Act? by percentage of respondents "IM No Not provided -93% 1% Yes 6%, i. i%i'ip I" , Source: ETC Institute DirectionFinder(A4ay 2006-Naperville,IL) ETC Institute (May 2006) 25 2006 Naperville DirectionFinder Survey Section 2: Benchmarks ETC Institute (May 2006) 26 2006 Naperville DirectionFinder Survey DirectionFinder(k) Survey Year 2006 Benchmarking Summary Report Overview ETC Institute's DirectionFinder program was originally developed in 1999 to help community leaders across the United States use statistically valid community survey data as a tool for making better decisions. Since November 1999,the survey has been administered in more than 125 cities and counties in 22 states. Most participating communities conduct the survey on an annual or biennial basis. This report contains benchmarking data from two sources: (1) a national survey that was administered by ETC Institute during September 2004 to a random sample of 2,000 residents in the continental United States and(2) survey results from 30 medium-sized cities (population of 20,000 to 199,999) where the DirectionFinder® survey was administered between April 2004 and March 2006. The national survey results were used as the basis for the mean performance ratings that are shown in this report. The results from individual cities were used as the basis for developing the range of performance that is shown in this report for specific types of services. The 30 cities included in the performance ranges that are shown in this report are listed below: • Arlington, Virginia • Manhattan, Kansas • Auburn, Alabama • Naperville, Illinois • Ballwin, Missouri • Olathe, Kansas • Blue Springs, Missouri • Overland Park, Kansas • Bridgeport, Connecticut • Peoria, Arizona • Burbank, California • Prairie Village, Kansas • Casper, Wyoming • Palm Desert, California • Columbia, Missouri • Provo, Utah • East Providence, Rhode Island • San Bernardino, California • Greenville, South Carolina • Shoreline,Washington • Independence, Missouri • Sioux Falls, South Dakota • Kansas City, Kansas • Tamarac, Florida • Lawrence, Kansas • Westland, Michigan • Lee's Summit, Missouri • West Des Moines, Iowa • Lenexa, Kansas • Yuma, Arizona ETC Institute (May 2006) 27 2006 Naperville DirectionFinder Survey Interpreting the Charts The charts on the following pages provide comparisons for several items that were rated on the survey. The horizontal bars show the range of satisfaction among residents in the communities that have participated in the DirectionFinder® Survey during the past two years. The lowest and highest satisfaction ratings are listed to the left and right of each bar. The actual ratings for Naperville are listed to the far right of the charts. When the value is underlined, the ratings for the City of Naperville were in the top quartile (or top 25%) of all cities in the United States. Some of the areas where the City of Naperville rated in the Top 25%included the following: • Customer service by city employees • City water utility services • Maintenance of city streets and infrastructure • City communication/efforts to keep residents informed • Stormwater management • Cleanliness of city streets and public areas • Mowing along city streets • Maintenance of major city streets • Street lighting • Snow removal on major city streets • Maintenance of sidewalks • Preservation of Downtown • Maintenance of street signs • Efforts to prevent crime The City of Naperville only rated below average in two areas: (1) the visibility of police in neighborhoods and(2) traffic flow/congestion management. The yellow dot on each bar shows how the results for Naperville compare to the national average, which is shown as a vertical dash in the middle of each horizontal bar. If the yellow dot is located to the right of the vertical dash, the City of Naperville rated above the national average. If the yellow dot is located to the left of the vertical dash, the City of Naperville rated below the national average. ETC Institute (May 2006) 28 2006 Naperville DirectionFinder Survey National Benchmarks Note: The benchmarking data contained in this report is protected intellectual property. Any reproduction of the benchmarking information in this report by persons or organizations not directly affiliated with the City of Naperville, Illinois is not authorized without written consent from ETC Institute. Overall Satisfaction with Various Attributes Naperville vs. the U.S Avg. by percentage of respondents who rated the item 4 or 5 on a 5-point scale where 5 was"very satisfied"and 1 was"very dissatisfied"(excluding don't knows) i 68% Value received for your local tax dollars , r 47% 94/o Overall image of your community /� ✓ / / /' „� %f 70/0 u rrf:i' i 94/o Quality of life in the community 777 � o 90% Quality of city services /i / 62% 0% 20% 40% 60% 80% 100% ®Naperville 173U.S. Source: ETC Institute Do-ectionFinder National BenchmarkineDiata-At/Camenunif es ETC Institute (May 2006) 29 2006 Naperville DirectionFinder Survey How Safe Residents Feel in Their Community Naperville vs. the U.S Average by percentage of respondents who rated the item 4 or 5 on a 5-point scale where 5 was"very safe"and 1 was"very unsafe"(excluding don't knows) 8% In my neighborhood during the day , I 91% In my neighborhood at night ,/. y„ ,,../ / 1 80% In parks in the city 0% 20% 40% 60% 80% 100% ®Naperville ®U.S. Source ETC bastitntte DirectionFinder National Benchmarkine Data-All Communities Overall Satisfaction With City Services 2006 by percentage of respondents who rated the item as a 4 or 5 on a 5-point scale(excluding don't knows) underlined items rated in top 25% of all U.S. Cities 0 Naperville Police services 62°/ate 5% 86% I I I I I I , Overall quality of customer service 42°/d 89% 77% I — I , , I City water utility services 46°(0 8°0 88% Maintenance of city streets/buildingslinfrast 19% 82% 76% I I I Traffic flow/congestion management 21% 67°fo 30% I I I I I I Effectiveness of communication with the public 29% 80% 79% 1 - I � Stormwater management 32% I I 74% 67% 0% 20% 40% 60% 80% 100% LOW---------MEAN--------HIGH Source:ETC!nsrirweDbecrionFirder ETC Institute (May 2006) 30 2006 Naperville DirectionFinder Survey Satisfaction with City Communications 2006 by percentage of respondents who rated the item as a 4 or 5 on a 5-point scale(excluding don't knows) underlined items rated in top 25% of all U.S. Cities O Napery ille I , I V I I I I I I I I I I I I I I Efforts to keep residents informed 30% 77% 72% I I I 1 I I I I I I 0% 20% 40% 60% 80% 100% LOW---------MEAN--------HIGH Source: ETC Institwe Dirocticrr Satisfaction with Public Works/Engineering Services 2006 by percentage of respondents who rated the item as a 4 or 5 on a 5-point scale(excluding don't knows) underlined items rated in top 25%of all U.S. Cities O Naperville Overall cleanliness of City streetsipublic areas �2% 89% 87% - I I I Mowing along city streets 38% 82% 80% I � � I I I I Maintenance of major City Streets 21%: 82% 78% I I I I I I I I I City street lighting 44°fo 81% 81% I I I I Snow removal on major streets 43°/p 889 6 80% I I , Maintenance of street signs 50% I 9 % 84% I I I I I Maintenance of City sidewalks 18% 706 70% I I I 1 I I I I Maintenancelpreservation of downtown 230/4 , r080 88% 0% 20% 40% 60% 80% 100% LOW---------MEAN--------HIGH Source: ETC Institute DirectionFinder ETC Institute (May 2006) 31 2006 Naperville Direction Finder Survey Satisfaction with Public Safety 2006 by percentage of respondents who rated the item as a 4 or 5 on a 5-point scale(excluding don't knows) O Nageryifle Overall quality of local fire protection 77% 7% 90% How quickly police respond 61%� 93% 81% The City's overall efforts to prevent crime 50% 84% 75% Visibility of police in neighborhoods 48% 82% 55% Enforcement of traffic laws on major city streets 56%*10,80% 66% Visibility of police in retail areas 40%'— — 74% 57% 0% 20% 40% 60% 80% 100% LOW---------MEAN--------HIGH Source: ETC histitute Direction Finder ETC Institute (May 2006) 32 2006 Naperville DirectionFinder Survey Section 3: GIS Maps ETC Institute (May 2006) 33 2006 Naperville DirectionFinder Survey Interpreting the Maps The maps on the following pages show the mean ratings for several questions by Census Block Group within the city limits of Naperville. If all Census Block Groups on a map are the same color, then most residents in the community generally feel the same about that issue. When reading the maps, please use the following color scheme as a guide: • ' ' 1 shades indicate POSITIVE ratings. Shades of blue generally indicate satisfaction with a service. • OFF-WHITE/LIGHT YELLOW shades indicate NEUTRAL ratings. Shades of neutral generally indicate that residents thought the quality of service delivery is adequate. • • ' • shades indicate NEGATIVE ratings. Shades of orange/red generally indicate dissatisfaction with a service. ETC Institute (May 2006) 34 2006 Naperville DirectionFinder Survey Locations of survey respondents 56 ! + :53 59 ! • • • !� to • + .............. • ! • OD 0 ° + ! ! i 000 i �i a ! r' i City of Naperville, Illinois 2006 DirectionFinder® Survey ETC Institute (May 2006) 35 2006 Naperville DirectionFinder Survey Satisfaction with the Overall Quality of Police services (Qla) o 53 59 Sal ....__. LEGEND 1.00 to 1.80 9 Mean Satisfaction 1.80 to 2.00 Rating on a 5-Point Scale Where: 2.00 to 3.40 � 3.40to4.20 1 =very dissatisfied -4.20 t0 5.00 5 =very satisfied Other F Note:'Other'areas did not contain enough respondents to show statistically significant results. City of Naperville, Illinois Shading reflects the mean rating for all respondents by Census Block Group 2006 DirectionFinder® Survey merged as needed based on respondent distribution) ETC Institute (May 2006) 36 2006 Naperville DirectionFinder Survey Satisfaction with the Overall Quality of Customer Service Provided by the City (Q1f) — T- t 59 — — LEGEND 1.00 to 1.80 s Mean Satisfaction 1.80 to 2.60 Rating on a 5-Point Scale Where: 0 2.00 to 3.40 3.40 to 4.20 1 =very dissatisfied �4.20 t0 5.00 5 =very satisfied Other �,. Note:'Other'areas did not contain enough respondents to show stetisticail significant results. City of Naperville, Illinois Shading reflects the mean rating for all respondents by Census Block Group 2006 DirectionFinder@ Survey (*merged as needed based on respondent distribution) ETC Institute (May 2006) 37 2006 Naperville DirectionFinder Survey Satisfaction with the Quality of the City's Stormwater Management System(Qlh) I 5s 59 37 t� LEGEND 1.00 to 1.80 s9 Mean Satisfaction 1.80 t0 2.60 Rating on a 5-Point Scale Where: 2.60 to 3.40 [� 3.40to4.20 1 =very dissatisfied �4.20 t0 5.00 5 =very satisfied Other Note:'Other'areas did not contain enough respondents to show statistically significant results. Clay of Naperville, Illinois Shading reflects the mean rating for all respondents by Census Block Group* 2006 DirectionFinder® Survey (*merged as needed based on =- r respondent distribution) ETC Institute (May 2006) 38 2006 Naperville DirectionFinder Survey Satisfaction with the Overall Quality of Water Utility Services (Q1i) i 53 59 34 LEGEND 1,00 to 1.80 59 Mean Satisfaction 1.$0 to 2.60 Rating on a 5-Point Scale Where: 0 2.60 to 3.40 � 3.40to4.20 1 =very dissatisfied -4.20 t0 5.00 5 =very satisfied Other Note:'Other'areas did not contain enough respondents to show statistically significant results. j---- — Shading reflects the mean rating for all City of Naperville, Illinois respondents by Census Block Group* 2006 DireetionFinder® Survey (*merged as needed based on respondent distribution) ETC Institute (May 2006) 39 2006 Naperville DirectionFinder Survey Satisfaction with the Overall Quality of Wastewater Utility Services (Qlj) - 56 53 59 34 s - -` LEGEND 1.00 to 1.80 S Mean Satisfaction 1.80 to 2.60 Rating on a 5-Point Scale Where: 2.60 to 3.40 3.40 to 4.20 1 =very dissatisfied 4.20 to 5.00 5 =very satisfied Other Note:'Other'areas did not contain enough respondents to show sfahsticalty signficant results. City of Naperville, Illinois Shading reflects the mean rating for all p respondents by Census Block Group* 2006 DirectionFinder® Survey (*merged as needed based on respondent distribution) ETC Institute (May 2006) 40 2006 Naperville DirectionFinder Survey Satisfaction with the Overall Quality of Electrical Utility Services (Qlk) T— 56 1 i 53 59 LEGEND 1.00 to 1.80 s9 Mean Satisfaction 1.80 to 2.00 Rating on a 5-Point Scale Where: 2.60 to 3.40 3.40 to 4.20 1 =very dissatisfied ®4.20 to 5.00 5 =very satisfied ether Note:'Other'areas did not contain enough respondents to show statisfically significant results. City of Naperville Illinois Shading reflects the mean rating for all respondents by Census Block Group* 2006 DirectionFinder® Survey (*merged as needed based on respondent distribution) ETC Institute (May 2006) 41 2006 Naperville DirectionFinder Survey How Safe Residents Feel in Their Neighborhood During the Day (Q3a) 53 59 ;a LEGEND -- � 1.00 to 1.80 � Mean Satisfaction 1.80 t0 2.60 Rating on a 5-Point Scale Where: 2.60 t0 3.40 � 1 =very dissatisfied 3.40to4.20 5 =very satisfied -4.20 to 5.00 Other Note:'Other'areas did not contain enough respondents to show statisficaBy significant results. Shading reflects the mean rating for all City f Naperville, Illinois respondents by Census Block Group* 2006 DirectionFinder® Survey (*merged as needed based on respondent distribution) ETC Institute (May 2006) 42 2006 Naperville DirectionFinder Survey How Safe Resident Feel in Their Neighborhood At Night (Q3b) 56 i I it a 1 53 - 59 LEGEND 1.00 to 1.80 s� Mean Satisfaction 1.80 to 2.80 Rating on a 5-Point Scale Where: 0 2.80 to 3.40 3.40 to 4.20 1 =very dissatisfied 4.20 t0 5.00 5 =very satisfied - Other � Note:'Other'areas did not contain enough respondents to show stadsticall significant results. City of Naperville' Illinois Shading reflects the mean rating for all respondents by Census Block Group* 2006 DirectionFinder® Survey (*merged as needed based on respondent distribution) ETC Institute (May 2006) 43 2006 Naperville DirectionFinder Survey Overall Satisfaction with the Value Received for City Taxes and Fees (Q4a) I n.os r 53 wr 59 34 I -y- LEGEND 1.00 to 1.80 Mean Satisfaction 1.80 t0 2.00 Rating on a 5-Point -_ Scale Where: 2.60 to 3.40 �- � 3.40to4.20 - - 1 =very dissatisfied -4.20 t0 5.08 5 =very satisfied Other Note:'Other areas did not contain enough respondents to show statistically significant results. Shading reflects the mean rating for all City of Naperville, Illinois respondents by Census Bloch Group* 2006 DirectionFinder® Survey (*merged as needed based on respondent distribution) ETC Institute (May 2006) 44 2006 Naperville DirectionFinder Survey Overall Satisfaction with the Quality of All City Services (Q4c) 58 53 59 34 i i h. LEGEND 7.00 to 1.80 Mean Satisfaction 1.80 to 2.60 Rating on a 5-Point Scale Where: 2.60 t0 3.40 � 3.40 ta4.20 1 =very dissatisfied -4.2a t0 5.aa 5 =very satisfied r. Other ry'w Note:'Other'areas did not contain enough respondents to show statistically significant results. City of Naperville Illinois _ Shading reflects the mean rating for all respondents by Census Block Croup* 2006 Dir'ectionFinder @ Survey (*merged as needed based on - respondent distribution) ETC Institute (May 2006) 45 2006 Naperville DirectionFinder Survey Satisfaction with the Visibility of Police in Neighborhoods (Q5a) ( I 53 59 34 LEGEND 01.00 to 1.80 Mean Satisfaction 1.80 to 2.00 Rating on a 5-Point Scale Where: 2.60 to 3.40 3.40 to 4.20 1 _very dissatisfied �4.20 t0 5.00 5 =very satisfied s Other Note:'Other'areas did not contain enough respondents to show sfafisfically significant results. Shading reflects the mean rating for all City of Naperville, Illinois respondents by Census Block Group* 2006 DirectionFindera Survey (" merged as needed based on -- =- - respondent distribution) ETC Institute (May 2006) 46 2006 Naperville DirectionFinder Survey Satisfaction with the Enforcement of Traffic Laws in Neighborhoods-(95e) 56 r 3 i � t 53 ,l 59 34 .....�.. T_, - ....4�,r,......... ... ... ........... .... 1 LEGEND 1.00 to 1.80 s� Mean Satisfaction 1.80 to 2.00 Rating on a 5-Point Scale Where: 2.60 to 3.40 3.40 to 4.20 1 =very dissatisfied -4.20 to 5.00 5 =very satisfied ether Note:'Other'areas did not contain enough respondents to show statistically significant results. City of Naperville Illinois Shading reflects the mean rating for all respondents by Census Black Group* 2006 DirectionFinder® Survey {*merged as needed based on respondent distribution) ETC Institute (May 2006) 47 2006 Naperville DirectionFinder Survey Satisfaction with How Quickly Police Respond (Q5f) a' 53 5Y 34 F ........ ....v.e,-.-.'rte.. .e...___......=..,r .�...,.. LEGEND ®1.00 to 1.80 5 Mean Satisfaction 1.80 t0 2.$0 Rating on a 5-Point Scale Where: 2.80 to 3.40 13.40to4.20 � 1 =very dissatisfied 4.20 t0 5.00 � 5 =very satisfied n Other '+ Note:'Other'areas did not contain enough respondents to show statistically significant results. Shading reflects the mean rating for all City of Naperville, Illinois respondents by Census Block Group* 2006 DireetionFind'er R` Survey (*merged as needed based on respondent distribution) ETC Institute (May 2006) 48 2006 Naperville DirectionFinder Survey Satisfaction with the Overall Quality of Local Fire Protection (Q7b) 558 ..o 53 59 v I I I p i LEGEND 1.00 to 1.80 ss Mean Satisfaction 1.80 to 2.60 Rating on a 5-Point Scale Where: 2.60 to 3.40 3.40 to 4.20 1 =very dissatisfied 4'20 t0 5.00 5 =very satisfied ether Note:"Other'areas did not contain enough respondents to show sfatis6cally signficant results. City of Naperville Illinois Shading reflects the mean rating for all respondents by Census Block Group* 2006 DirectionFinder®,Survey (;* merged as needed based on respondent distribution) ETC Institute (May 2006) 49 2006 Naperville DirectionFinder Survey Satisfaction with How Quickly Fire and Emergency Personnel Respond (Q7c) 58 . I 53 5� f ]i r- LEGEND 1,00 to 1.80 Mean Satisfaction 1'80 t0 2'60 Rating on a 5-Point Scale where: 2.60 to 3.40 3.40 to 4.20 1 =very dissatisfied -4.20 t0 5.00 5 =very satisfied Other Note:"Other'areas did not contain enough respondents to show statistically significant results. City of Naperville Illinois Shading reflects the mean rating for all respondents by Census Block Group* 2006 DiirectionFinder0 Survey merged as needed based on �_=--- - — - - -- -= respondent distribution) ETC Institute (May 2006) 50 2006 Naperville DirectionFinder Survey Satisfaction with the City's Efforts to Manage Teardown Development (Q9) - 58 j Ji f I I 53 59 34 -,� ..........�.k+��s•°tea..-._...._............... I � 1 it LEGEND 1.00 to 1.80 59 Mean Satisfaction C 1.80 to 2.60 Rating on a 5-Point Scale Where: 2.60 to 3.40 3.40 to 4.20 dLL ' j 1 =very dissatisfied -4.20 to 5.00 5 =very satisfied Other FNote:-'Other'areas did not contain enough respondents to show a sfical y significant results. __. City of Naperville Illinois '� Shading reflects the mean rating for all respondents by Census Block Group* 2006 DirectionFrnder@ Survey [*merged as needed based on — - respondent distribution) ETC Institute (May 2006) 51 2006 Naperville DirectionFinder Survey Satisfaction with the Maintenance of MAJOR City Streets (Q10a) A. i 53 59 - 34 i LEGEND 1.00 to 1.80 59 Mean Satisfaction 1.80 t0 2.60 Rating on a 5-Point Scale Where: 2.80 t0 3.40 0 3.40 t0 4.20 1 very dissatisfied �4.20 t0 5.00 5 very satisfied .> Other Note:"Other'areas did not contain enough respondents to show stafisficall significant results. Shading reflects the mean rating for all City of Naperville, Illinois respondents by Census Block Group* 2006 DirectionFinder@ Survey (*merged as needed based on -- - - respondent distribution) ETC Institute (May 2006) 52 2006 Naperville DirectionFinder Survey Satisfaction with the Maintenance of NEIGHBORHOOD Streets (Q 10b) F i 53 59 a4 i LEGEND 7.00 to 1.80 59 Mean Satisfaction � 1.80 t0 2.60 Rating on a 5-Point Scale Where: 0 2.60 to 3.40 3.40to4.20 1 =very dissatisfied -4.20 to 5.00 5 =very satisfied ether wa — __ Note:`Other'areas did not contain enough respondents to show sfafisgcelly significant results. City of Naperville' Illinois Shading reflects the mean rating for all respondents by Census Block Group* 2006 DirectionFinder@ Survey (*merged as needed based on respondent distribution) ETC Institute (May 2006) 53 2006 Naperville DirectionFinder Survey Satisfaction with the Maintenance of City Sidewalks (Q10c) is r ffi t ...wr 51 79 34 LEGEND 1,00 to 1.80 5 Mean Satisfaction C 1.80 to 2.$0 Rating on a 5-Point Scale Where: 2.60 to 3.40 I 03.40 to 4.20 1 =very dissatisfied -4.20 t0 5.00 5 =very satisfied Other Note:'Other'areas did not contain enough respondents to show statistically significant results. Shading reflects the mean rating for all City of Naperville, Illinois respondents by Census Block Group* 2006 DirectionFinder@ Survey {*merged as needed based on respondent distribution) ETC Institute (May 2006) 54 2006 Naperville DirectionFinder Survey Satisfaction with the Maintenance of City Street Lighting (Q10e) 53 50 34 LEGEND - � 1.00 to 1.80 5 Mean Satisfaction 1.$0 to 2.60 Rating on a 5-Point Scale Where: 2.60 to 3.40 � 3.40 to4.20 1 =very dissatisfied -4.2a t0 5.aa 5 =very satisfied ?^° Other i Note:'Other'areas did not contain enough respondents to show statistically significant results. Shading reflects the mean rating for all City a Naperville, Illinois respondents by Census Block Group* 2006 DirectionFinder® Survey (#merged as needed based can ~= respondent distribution) ETC Institute (May 2006) 55 2006 Naperville DirectionFinder Survey Satisfaction with the Maintenance and Preservation of Downtown Naperville (Q10f) 5B - I ss 59 t r i � LEGEND 1.00 to 1.80 ss Mean Satisfaction �$� t0 2.$� Rating on a 5-Point I� Scale Where: 2.00 to 3.40 1 =very dissatisfied 3.40 to 4.20 5 =very satisfied 4.20 to 5.00 Tl Other \4 Note:'Other'areas did not contain enough respondents to show statisgcell significant results. City of Naperville, Illinois Shading reflects the mean rating for all respondents by Census BIock Group 2006 DirectionFinder@ Survey i*merged as needed based on respondent distribution) ETC Institute (May 2006) 56 2006 Naperville DirectionFinder Survey Satisfaction with Snow Removal on MAJOR Streets (Q10g) 5tS / / r i 5 5 34 LEGEND 1.00 to 1.80 Mean Satisfaction 1.80 to 2.60 Rating on a 5-Point Scale Where: 2.60 to 3.40 - 3.40 to 4.20 , 1 =very dissatisfied -4.26 t0 5.66 5 =very satisfied f, Other Note:"Other*areas did not contain enough respondents to show statistically significant results. City of Naperville Illinois Shading reflects the mean rating for all respondents by Census Block Group* 2006 DirectionFinder® Survey (* merged as needed based on respondent distribution) ETC Institute (May 2006) 57 2006 Naperville DirectionFinder Survey Satisfaction with Snow Removal on NEIGHBORHOOD Streets (Q10h) r 1 53 59 34 a LEGEND 1.04 to 1.80 Mean Satisfaction E:7]1.80 to 2.60 Rating on a 5-Point Scale Where: 2.60 to 3.40 E::� 3.40to4.20 1 =very dissatisfied -4.20 t0 5.00 5 =very satisfied ' Other � Note:'Other'areas did not contain enough respondents to show statistically significant r__esuks. -i Shading reflects the mean rating for all City of Naperville, Illinois respondents by Census Block Group* 2006 DirectionFinder® Survey (*merged as needed based on respondent distribution) ETC Institute (May 2006) 58 2006 Naperville DirectionFinder Survey Satisfaction with the Cleanliness of City Streets and- other Pubic Areas (Q10j) t f uo 53 59 34. ..a LEGEND 1.00 to 1.80 s9 Mean Satisfaction 1.80 to 2.60 Rating on a 5-Point Scale Where: 0 2.60 to 3.40 3.40 to 4.20 1 =very dissatisfied �4.20 t0 6.00 5 =very satisfied Other Note:'Other'areas did not contain enough respondents to show sfatlstically significant resuHs. Shading reflects the mean rating for all ( City of Naperville, Illinois respondents by Census Block Group* 2006 Dieetio�zFinder® Surwey (*merged as needed based on = respondent distribution) ETC Institute (May 2006) 59 2006 Naperville DirectionFinder Survey Satisfaction with the Timeliness of Improvements/ in Areas with New Development (Q10k) 56 ' 53 59 34 LEGEND 1.00 to 1.80 59 Mean Satisfaction 1.$0 t0 2.60 Rating on a 5-Point Scale Where: 0 2.60 to $.40 � 1 =very dissatisfied 3.40to4.20 5 =very satisfied ®4.20 to 5.00 Other Note:'Other'areas did not contain enough respondents to show stetisticall significant resulls7, Shading reflects the mean rating for all City of Naperville, Illinois respondents by Census Block Group* 2006 DrectionFinder® Survey [*merged as needed based on --- respondent distribution) ETC Institute (May 2006) 60 2006 Naperville DirectionFinder Survey Satisfaction with the Ease of North/South Travel in the City (Q 18a) 53 59 t I I LEGEND I: 1.00 to 1.80 Mean Satisfaction ,x.80 t0 2.�0 Rating on a 5-Point Scale Where: 2.60 to 3.40 � 3.40to4.20 1 =very dissatisfied ®4.20 to 5.00 5 =very satisfied Other Note:'Other'areas did not contain enough respondents to show statistically sigrAcant results. Shading reflects the mean rating for all City of Naperville, Illinois Shading by Census Block Group* 2006 DireetionFinderU Survey (*merged as needed based on respondent distribution) ETC Institute (May 2006) 61 2006 Naperville DirectionFinder Survey Satisfaction with the Ease of East/West Travel in the City (Q18b) i i A - ss 5� 34 =.s.s... 3 ....,..yM.r._...a sK+..... ...may..,---"r�..^:+»....,. ,. ... i I LEGEND 1 � 1.00 to 1.80 a Mean Satisfaction 1.80 to 2.60 Rating on a 5-Point Scale where: 2.60 to 3.40 3.40 to 4.20 1 =very dissatisfied 4.20 to 5.00 5 =very satisfied ether -Note-.-"Other'areas did not contain enough respondents to show statistically significant results. Shading reflects the mean rating for all City of Naperville, Illinois respondents by Census Black Group 2006 DirectionFindera Survey (*merged as needed based on 1� _ -- --- respondent distribution) ETC Institute (May 2006) 62 2006 Naperville DirectionFinder Survey Satisfaction with the Availability of Bicycle Lanes (Q18f) 56 — IJ I SS 34 M t n . — .,-cow>:.:...�a"'_""}'°.'s ... ................----....... .«...wesa...... F 1' f i 1 LEGEND 1.00 to 1.80 Q{ Mean Satisfaction 1.$0 to 2.60 I Rating on a 5-Point Scale Where: 0 2.$0 to 3.40 �I 3.40 to 4.20 — -- 1 =very dissatisfied �4.20 t0 5.00 5 =very satisfied Other Note:'Other'areas did not contain enough respondents to show stdsficall significant results. ��$y of Naperville, Illinois Shading reflects the mean rating for all s respondents by Census Block Group* 2006 DirectionFinder@ Survey (*merged as needed based on -= respondent distribution) ETC Institute (May 2006) 63 2006 Naperville DirectionFinder Survey Satisfaction with the Availability of Public Transportation (Q18g) i I 59 -- 34 I LEGEND - 1.00 to 1.$0 0 Mean Satisfaction 1.$0 t0 2.60 Rating on a 5-Point Scale Where: 0 2.00 t0 3.40 3.40 to 4.20 1 =very dissatisfied -4.20 t0 5.00 5 =very satisfied {; Other Note:"Other areas did not contain enough respondents to show statistically significant results. City of Naperville Illinois _ Shading reflects the mean rating for all respondents by Census Block Croup* 2006 DirectionFinderg Survey (*merged as needed based on respondent distribution) ETC Institute (May 2006) 64 2006 Naperville DirectionFinder Survey Satisfaction with Residential Trash Collection Services (Q23a) 56 53 59 �a a _.... LEGEND 1.00 to 1.80 Mean Satisfaction 1.80 to 2.00 Rating on a 5-Point Scale Where: 2.00 to 3.40 � 3.40to4.20 , 1 =very dissatisfied �4.20 t0 5.00 5 =very satisfied �^ the_ r _f Note:'Other'areas did not contain enough respondents to show statistically significant resuhs. Shading reflects the mean rating for all City of Naperville, Illin®iS respondents by Census Block Group* 2006 DirectionFinder® Survey (*merged as needed based on °— respondent distribution) ETC Institute (May 2006) 65 2006 Naperville DirectionFinder Survey Satisfaction with Curbside Recycling Services (Q23b) - 58 53 59 34 I I LEGEND 1.00 to 1.80 Mean Satisfaction 1.80 t0 2.00 Rating on a 5-Point 0 Scale where: 2.60 to 3.40 � 3.40to4.20 1 =very dissatisfied -4.20 t0 5.00 5 =very satisfied X Other Note:'fter'areas did not contain enough respondents to show statistically significant results. City of Naperville Illinois Shading reflects the mean rating for all respondents by Census Block Group* 2006 DirectionFinderg Survey {*merged as needed based on respondent distribution) ETC Institute (May 2006) 66 2006 Naperville DirectionFinder Survey Satisfaction with the City's Garbage Cart Program (Q23c) 59 34' µ LEGEND 1.00 to 1.80 59 Mean Satisfaction 1.80 to 2.60 Rating on a 5-Point Scale Where: 0 2.60 to 3.40 ® 3.40 to 4.20 y 1 =very dissatisfied 4.20 to 5.00 5 =very satisfied Other Note:'Other'areas did not contain enough respondents to show statistically significant results. Shading reflects the mean rating for all City of Naperville, Illinois respondents by Census Block Group* 2006 DIrectionFlnder(k) Survey (* merged as needed based on respondent distribution) ETC Institute (May 2006) 67 2006 Naperville DirectionFinder Survey Satisfaction with Leaf, Yardwaste, and Brush Removal Services (Q23d) n.a. 59 34 LEGEND 1.00 to 1.80 ss Mean Satisfaction 1.80 to 2.00 Rating on a 5-Point Scale where: 0 2.60 to 3.40 L 3.40 to 4.20 � 1 =very dissatisfied -4.20 t0 5.00 5 =very satisfied , zr Other Note:'Other'areas did not contain enough respondents to show statistically significant results. ji Shading reflects the mean rating for all City of Naperville, Illinois respondents by Census Block Group* 2006 DirectionFindera Survey (*merged as needed based on respondent distribution) ETC Institute (May 2006) 68 2006 Naperville DirectionFinder Survey Satisfaction with the City's Household Hazardous Waste Disposal Program (Q23e) i r 59 31' ----• ,._.........................._.. ...... _...r.. LEGEND 1.00 to 1.80 Mean Satisfaction 1.80 to 2.00 Rating on a 5-Point Scale Where: 2.00 to 3.40 0 3.40 to 4.20 1 =very dissatisfied 4.20 to 5.00 5 =very satisfied ether \ Note:'Other"areas did not contain enough respondents to show statisfically significant results. City of Naperville Illinois Shading reflects the mean rating for all respondents by Census Block Group* 2006 DirectionFinder@ Survey (*merged as needed based on respondent distribution) ETC Institute (May 2006) 69 2006 Naperville DirectionFinder Survey Satisfaction with the Reliability of Electrical Service (Q26a) 1 - 56 r� 1 53 I 59 34 I E LEGEND 1.00 to 1.80 Mean Satisfaction 1.$0 to 2.00 Rating on a 5-Point Scale where: 2.60 to 3.40 � 3.40to4.20 1 =very dissatisfied ®4.20 t0 5.00 5 =very satisfied Other Note:'Other"areas did not contain enough respondents to show stafistically significant results. City of Naperville Illinois Shading reflects the mean rating for all respondents by Census Block Group* 2006 Dir'ectionFinderCg) Survey {* merged as needed based on respondent distribution) ETC Institute (May 2006) 70 2006 Naperville DirectionFinder Survey Satisfaction with How Well the City Keeps the Public Informed About Power Disruptions (Q26c) .T. 5 59 34 LEGEND 1.00 to 1.80 59 Mean Satisfaction 1.80 to 2.60 Rating on a 5-Point Scale Where: 2.60 t0 3.40 3.40 to 4.20 1 =very dissatisfied -4.20 IO 5.00 5 =very satisfied Other Note:'Other•areas did not contain enough respondents to show statistically significant results. Shading reflects the mean rating for all City of Naperville, Illinois respondents by Census Block Group* 2006 DirectionFinder® Survey {*merged as needed based on respondent distribution) ETC Institute (May 2006) 71 2006 Naperville DirectionFinder Survey Satisfaction with How Quickly the City Restores Power After Outages (Q26e) r' 59 58 ]4 i — i LEGEND 1.00 to 1.80 Mean Satisfaction 1.80 to 2.60 Rating on a 5-Point Scale where: 2.60 to 3.40 3.40 to 4.20 1 =very dissatisfied ®4.20 t0 5.60 5 =very satisfied Other Note:'Other"areas did not contain enough respondents to show statistically significant results. Shading reflects the mean rating for all City of Naperville, Illinois respondents by Census Block Group* 2006 DirectzonFinder(k) Survey f*merged as needed based on respondent distribution) ETC Institute (May 2006) 72 2006 Naperville DirectionFinder Survey Satisfaction with the City's Efforts to Repair Yards or Landscaping After Electrical Work is Completed (Q26f) i 59 34 i LEGEND Ea 1.00 to 1.80 5 Mean Satisfaction 1.80 to 2.60 Rating on a 5-Point Scale Where: 0 2.60 to 3.40 3.40 to 4.20 1 =very dissatisfied �4.26 to 5.00 5 =very satisfied Other Note:"Other"areas did not contain enough respondents to show stafisticahy significant results. City of Naperville' Illinois Shading reflects the mean rating for all respondents by Census Block Group* 20 06 DirectionFinder® Survey (*merged as needed based on respondent distribution) ETC Institute (May 2006) 73 2006 Naperville DirectionFinder Survey Satisfaction with the Reliability of Water Service (Q28a) r 53 se ...........--... - - - LEGEND -..�� 1.00 to 1.80 Mean Satisfaction 1.80 t0 2.60 Rating on a 5-Point Scale Where: Q 2.60 to 3.40 03.40 to 4.20 1 =very dissatisfied 4.20 t0 5.00 5 =very satisfied Other Note:'Other'areas did not contain enough respondents to show statistically significant results. Shading reflects the mean rating for all City of Naperville, Illinois respondents by Census dock Group* 2006 DirectionFinder@.S'nrvolp {*merged as needed based on respondent distribution) ETC Institute (May 2006) 74 2006 Naperville DirectionFinder Survey Satisfaction with Water Pressure in Homes (Q28b) I Iv 53 517 3d LEGEND —, 1.00 to 1.80 5 Mean Satisfaction 1.80 t0 .$ Rating on a 5-Point Scale where: 2.00 to 3.40 3.40 to 4.20 1 =very dissatisfied ®4.20 t0 5.00 5 =very satisfied �^ Other 1 Note:'Other'areas did not contain enough respondents to show statistically significant resufis. Shading reflects the mean rating for all �� of Naper�itle, thin®�s respondents by Census Block Group* L2006 DirectionFinder® Survey (*merged as needed based on -- - respondent distribution) ETC Institute (May 2006) 75 2006 Naperville DirectionFinder Survey Satisfaction with the City's Efforts to Minimize Odor from Treatment Facilities (Q28g) v� 53 59 34 _ - - � LEGEND �1.00 to 1.80 5 Mean Satisfaction 1.80 to 2.00 Rating on a 5-Point Scale Where: 2.60 t0 3.40 3.40to4.20 1 =very dissatisfied �4.20 t0 5.00 5 =very satisfied Other '1 Note:'Other'areas did not contain enough respondents to show statisgcalty significant resuhs. Shading reflects the mean rating for all City of Naperville, Illinois respondents by Census Block Group* 2006 DirectionFinder(g) Survey (*merged as needed based on -,r.ffia respondent distribution) ETC Institute (May 2006) 76 2006 Naperville DirectionFinder Survey Satisfaction with the City's Efforts to Repair Yards or Landscaping After Water/Sewer Work Is Completed (Q28h) _ J i I 53 f 59 34 LEGEND 1.00 to 1.80 ss Mean Satisfaction 1.$0 t0 �.�� Ratin g on a 5-Point Scale Where: 2.$0 to 3.40 JU 3.40to4.20 1 =very dissatisfied -4.20 to 5.00 5 =very satisfied Other Note:' her'areas did not contain enough respondents to show slabsbcally significant resufis. F City of Naperville' Illinois Shading reflects the mean rating for all respondents by Census Block Group* 2006 DlreetionFinder® .S`urvey merged as needed based on - - — respondent distribution) ETC Institute (May 2006) 77 2006 Naperville DirectionFinder Survey Section 4: Importance-Satisfaction Analysis ETC Institute (May 2006) 78 2006 Naperville DirectionFinder Survey 2006 Importance-Satisfaction Analysis Naperville, Illinois Overview Today, city and county officials have limited resources which need to be targeted to activities that are of the most benefit to their citizens. Two of the most important criteria for decision making are (1) to target resources toward services of the highest importance to citizens; and (2) to target resources toward those services where citizens are the least satisfied. The Importance-Satisfaction (IS) rating is a unique tool that allows public officials to better understand both of these highly important decision making criteria for the services their city or county provides. The Importance-Satisfaction rating is based on the concept that cities and counties will maximize overall citizen satisfaction by emphasizing improvements in those service categories where the level of satisfaction is relatively low and the perceived importance of the service is relatively high. Methodology The rating is calculated by summing the percentage of responses for items selected as the first, second or third most important services for the City to emphasize over the next two years, or in the case of waste disposal, the first or second choices. This sum is then multiplied by 1 minus the percentage of respondents that indicated they were positively satisfied with the City's performance in the related area (the sum of the ratings of 4 and 5 on a 5-point scale excluding "don't knows"). "Don't know" responses are excluded from the calculation to ensure that the satisfaction ratings among service categories are comparable. [IS=Importance x (1-Satisfaction)]. Example of the Calculation. Respondents were asked to identify which city service they thought should receive the most emphasis over the next two years. Seventeen percent(17%)of the residents surveyed selected the quality of stormwater management as one of their top three choices. The combined sum of 17% ranked the quality of stormwater management as the fifth most important City service to emphasize over the next two years. With regard to satisfaction, the quality of stormwater management ranked eleventh overall with 67%. The I-S rating for the quality ofstormwater mana eg ment was calculated by multiplying the sum of the most important percentages by 1 minus the sum of the satisfaction percentages. In this example, 17% was multiplied by 33% (1-0.67). This calculation yielded an I-S rating of 0.0561, which was ranked fourth out of 12 city service categories. ETC Institute (May 2006) 79 2006 Naperville DirectionFinder Survey The maximum rating is 1.00 and would be achieved when 100%of the respondents select an activity as one of their top choices to emphasize over the next two years and 0% indicate that they are positively satisfied with the delivery of the service. The lowest rating is 0.00 and could be achieved under either one of the following two situations: • if 100% of the respondents were positively satisfied with the delivery of the service • if none(0%)of the respondents selected the service as one of the three most important areas for the City to emphasize over the next two years. Interpreting the Ratings Ratings that are greater than or equal to 0.20 identify areas that should receive significantly more emphasis over the next two years. Ratings from .10 to.20 identify service areas that should receive increased emphasis. Ratings less than .10 should generally continue to receive the current level of emphasis,but may require more emphasis in specific areas. • Definitely Increase Emphasis (IS>=0.20) • Increase Current Emphasis (0.10<=IS<0.20) • Maintain Current Emphasis (IS<0.10) The following page contains the I-S ratings for the City of Naperville, Illinois. ETC Institute (May 2006) 80 2006 Naperville DirectionFinder Survey Importance-Satisfaction Rating City of Naperville - 2006 OVERALL Most Most Importance- Important Important Satisfaction Satisfaction Satisfaction I-S Rating Category of Service % Rank % Rank Rating Rank Very H(ah Priority(IS>.201 Flow of traffic/congestion in Naperville 79% 1 30% 12 0.5530 1 Medium Priority(IS<.10) Maintenance of streets/sidewalks/infrastructure 40% 2 76% 10 0.0960 2 Efforts of the City for emergency preparedness 29% 3 77% 9 0.0667 3 Quality of City's stormwater management system 17% 5 67% 11 0.0561 4 Effectiveness of City communication with public 15% 7 79% 7 0.0315 5 Quality of police services 20% 4 86% 5 0.0280 6 Trash/recycling/yardwaste services 15% 6 88% 2 0.0180 7 Customer service from City employees 7% 10 77% 8 0.0161 8 Electrical utility services 11% 9 87% 4 0.0143 9 Quality of fire/emergency medical services 12% 8 93% 1 0.0084 10 Quality of City water utility services 6% 11 88% 3 0.0072 11 Quality of City wastewater utility services 3% 12 86% 6 0.0042 1 12 Note: The I-S Rating is calculated by multiplying the"Most Important"%by(1-'Satisfaction'%) Most Important%: The"Most Important"percentage represents the sum of the first,second,and third most important responses for each item. Respondents were asked to identify the items they thought should receive the most emphasis over the next two years. Satisfaction%: The"Satisfaction"percentage represents the sum of the ratings"4"and"5"excluding'don't knows.' Respondents ranked their level of satisfaction with the each of the items on a scale of 1 to 5 with"5'being very satisfied and'1"being very dissatisfied. ©2006 DirectionFinder by ETC Institute ETC Institute (May 2006) 81 2006 Naperville DirectionFinder Survey Importance-Satisfaction Rating City of Naperville - 2006 Police Most Most Importance- Important Important Satisfaction Satisfaction Satisfaction I-S Ratinq_ Category of Service % Rank % Rank Rating Rank High Priority(IS.10-.20) Visibility of police in your neighborhood 42% 2 55% 7 0.1890 1 Enforcing traffic laws on neighborhood streets 38% 3 51% 8 0.1862 2 Visibility of police in retail areas 33% 5 57% 6 0.1419 3 Enforcing traffic laws on major City streets 36% 4 66% 3 0.1224 4 City efforts to prevent crime 43% 1 75% 2 0.1075 5 Medium Priority(IS<.10) Non-enforcement services,e.g.lockouts... 17% 7 64% 4 0.0612 6 Police response time to emergencies 23% 6 81% 1 0.0437 7 Animal control services 9% 8 59% 5 0.0369 8 Note: The I-S Rating is calculated by multiplying the "Most Important'%by(1-Satisfaction'%) Most Important%: The"Most Important"percentage represents the sum of the first,second,and third most important responses for each item. Respondents were asked to identify the items they thought should receive the most emphasis over the next two years. Satisfaction%: The"Satisfaction"percentage represents the sum of the ratings"4"and"5"excluding'don't knows.' Respondents ranked their level of satisfaction with the each of the items on a scale of 1 to 5 with"5"being very satisfied and"1"being very dissatisfied. ©2006 DirectionFinder by ETC Institute ETC Institute (May 2006) 82 2006 Naperville DirectionFinder Survey Importance-Satisfaction Rating City of Naperville - 2006 Fire and Other Emergency Services Most Most Importance- Important Important Satisfaction Satisfaction Satisfaction I-S Rating Category of Service % Rank % Rank Rating Rank High Priority(IS.10-.20) City efforts have prepared for disaster/crisis 54% 1 63% 5 0.1998 1 Medium Priority!IS<.10 Carbon monoxide/smoke detector investigation prog. 22% 5 56% 7 0.0968 2 City's fire inspection program 17% 6 60% 6 0.0680 3 Fire safety education programs 24% 4 79% 4 0.0504 4 Fire/emergency medical response time 39% 2 91% 1 0.0351 5 Quality of local fire protection 29% 3 90% 2 0.0290 6 Fire personnel response time to non-emergencies 12% 7 82% 3 0.0216 1 7 Note: The I-S Rating is calculated by multiplying the "Most Important"%by(1-'Satisfaction'%) Most Important%: The"Most Important"percentage represents the sum of the first,second,and third most important responses for each item. Respondents were asked to identify the items they thought should receive the most emphasis over the next two years. Satisfaction%: The"Satisfaction"percentage represents the sum of the ratings"4"and"5"excluding'don't knows.' Respondents ranked their level of satisfaction with the each of the items on a scale of 1 to 5 with"5"being very satisfied and"1"being very dissatisfied. ©2006 DirectionFinder by ETC Institute ETC Institute (May 2006) 83 2006 Naperville DirectionFinder Survey Importance-Satisfaction Rating City of Naperville - 2006 Public Works and Engineering Most Most Importance- Importa Important Satisfaction Satisfaction Satisfaction I-S Rating Category of Service nt% Rank % Rank Rating Rank High Priority(IS.10-.20) Maintenance of neighborhood streets 38% 2 71% 10 0.1102 1 Medium Priority(IS<.101 Maintenance of major City streets 41% 1 78% 7 0.0902 2 Snow removal on neighborhood streets 25% 3 70% 11 0.0750 3 Maintenance of City sidewalks 23% 5 70% 12 0.0690 4 City's tree planting program 15% 7 74% 8 0.0390 5 Maintenance/preservation of downtown 24% 4 88% 3 0.0288 6 Cleanliness of streets/other public areas 22% 6 87% 2 0.0286 7 Maintenance of City street lighting 14% 8 81% 5 0.0266 8 Street/curb/lighting improvements in new de 8% 10 74% 9 0.0208 9 Mowing/trimming along City streets 8% 11 80% 6 0.0160 10 Snow removal on major City streets 12% 9 88% 1 0.0144 11 Maintenance of street signs 5% 12 84% 4 0.0080 1 12 Note: The I-S Rating is calculated by multiplying the"Most Important"%by(1-'Satisfaction'%) Most Important%: The"Most Important"percentage represents the sum of the first,second,and third most important responses for each item. Respondents were asked to identify the items they thought should receive the most emphasis over the next two years. Satisfaction%: The"Satisfaction"percentage represents the sum of the ratings"4"and"5"excluding'don't knows' Respondents ranked their level of satisfaction with the each of the items on a scale of 1 to 5 with"5"being very satisfied and"1"being very dissatisfied. ©2006 DirectionFinder by ETC Institute ETC Institute (May 2006) 84 2006 Naperville DirectionFinder Survey Importance-Satisfaction Rating City of Naperville - 2006 Transportation Most Most Importance- Important Important Satisfaction Satisfaction Satisfaction I-S Rating Category of Service % Rank % Rank Rating Rank Very High Priority(IS>.20) Ease of north/south travel in City 69% 1 26% 7 0.5106 1 Ease of east/west travel in City 45% 2 41% 4 0.2655 2 Availability of public transportation services 30% 5 29% 6 0.2130 3 High Priority(IS.10-.20) City efforts to minimize speeding in neighborhoods 32% 4 46% 3 0.1728 4 Availability of bicycle lanes 25% 6 31% 5 0.1725 5 Traffic signal coordination on major streets 33% 3 49% 2 0.1683 6 Ease of traveling from home to regional roadways 23% 7 54% 1 0.1058 7 Medium Priority(IS<.10) Note: The I-S Rating is calculated by multiplying the"Most Important"%by(1-Satisfaction'%) Most Important%: The"Most Important"percentage represents the sum of the first,second,and third most important responses for each item. Respondents were asked to identify the items they thought should receive the most emphasis over the next two years. Satisfaction%: The"Satisfaction"percentage represents the sum of the ratings"4"and"5"excluding'don't knows.' Respondents ranked their level of satisfaction with the each of the items on a scale of 1 to 5 with"5"being very satisfied and"1"being very dissatisfied. ©2006 DirectionFinder by ETC Institute ETC Institute (May 2006) 85 2006 Naperville DirectionFinder Survey Importance-Satisfaction Rating City of Naperville - 2006 Waste Disposal Most Most Importance- Important Important Satisfaction Satisfaction Satisfaction I-S Rating Category of Service % Rank % Rank Rating Rank Very High Priority(IS>.20) Household hazardous waste disposal 44% 1 53% 5 0.2068 1 High Priority(IS.10-.20) Leaf,yardwaste/brush removal 40% 2 73% 3 0.1080 2 Medium Priority(IS<.10) City garbage cart program 10% 5 67% 4 0.0330 3 Residential trash collection 30% 3 91% 2 0.0270 4 Curbside recycling 27% 4 91% 1 0.0243 5 Note: The I-S Rating is calculated by multiplying the"Most Important"%by(1-'Satisfaction'%) Most Important%: The"Most Important"percentage represents the sum of the first,second,and third most important responses for each item. Respondents were asked to identify the items they thought should receive the most emphasis over the next two years. Satisfaction%: The"Satisfaction"percentage represents the sum of the ratings"4"and"5"excluding'don't 4 Respondents ranked their level of satisfaction with the each of the items on a scale of 1 to 5 with"5"being very satisfied and"1"being very dissatisfied. ©2006 DirectionFinder by ETC Institute ETC Institute (May 2006) 86 2006 Naperville DirectionFinder Survey Importance-Satisfaction Rating City of Naperville - 2006 Electrical Utility Service Most Most Importance- Important Important Satisfaction Satisfaction Satisfaction I-S Rating Category of Service % Rank % Rank Rating Rank High Priority(IS.10-.20) Repair of yards after electrical improvements 27% 5 55% 7 0.1215 1 City informing of planned service disruptions 27% 4 61% 6 0.1053 2 Medium Priority(IS<.10) City restoration of power after unplanned outage 43% 1 78% 3 0.0946 3 Value you receive for electrical utility rates 34% 3 74% 4 0.0884 4 Customer service from utility field employees 13% 7 72% 5 0.0364 5 Accuracy of electric bill 18% 6 84% 2 0.0288 6 Reliability of electrical service 41% 2 93% 1 0.0287 1 7 Medium Priority(IS<.10) Note: The 1-S Rating is calculated by multiplying the"Most Important"%by(1-'Satisfaction'%) Most Important%: The"Most Important"percentage represents the sum of the first,second,and third most important responses for each item. Respondents were asked to identify the items they thought should receive the most emphasis over the next two years. Satisfaction%: The"Satisfaction"percentage represents the sum of the ratings"4"and"5"excluding'don't knows.' Respondents ranked their level of satisfaction with the each of the items on a scale of 1 to 5 with"5"being very satisfied and"1"being very dissatisfied. ©2006 DirectionFinder by ETC Institute ETC Institute (May 2006) 87 2006 Naperville DirectionFinder Survey Importance-Satisfaction Rating City of Naperville - 2006 Water/Waste Water Utility Most Most Importance- !mpartart IM portart Satisfact!or Sa fisfaction Saticfactin PS Rating Category of Service % Rank % Rank n Rating Rank Medium Priority(IS<.10) Taste/odor of drinking water 35% 1 73% 7 0.0945 1 Efforts to prevent home wastewater backups 26% 3 73% 8 0.0702 2 Repair of yards after water/wastewater improv. 16% 6 57% 10 0.0688 3 Value received for water/wastewater utility rates 22% 5 75% 4 0.0550 4 City informing of planned water service disruptions 13% 8 68% 9 0.0416 5 Efforts to minimize wastewater facility odor 14% 7 74% 5 0.0364 6 Water pressure in your home 23% 4 85% 2 0.0345 7 Accuracy of water bill 12% 9 82% 3 0.0216 8 Customer service from field employees 5% 10 74% 6 0.0130 9 Reliability of water service 32% 2 96% 1 0.0128 10 Note: The I-S Rating is calculated by multiplying the"Most Important"%by(1-'Satisfaction'%) Most Important%: The"Most Important"percentage represents the sum of the first,second,and third most important responses for each item. Respondents were asked to identify the items they thought should receive the most emphasis over the next two years. Satisfaction%: The"Satisfaction"percentage represents the sum of the ratings"4"and"5"excluding'don't Respondents ranked their level of satisfaction with the each of the items on a scale of 1 to 5 with"5"being very satisfied and"1"being very dissatisfied. ©2006 DirectionFinder by ETC Institute ETC Institute (May 2006) 88 2006 Naperville DirectionFinder Survey Section S: Tabular Data ETC Institute (May 2006) 89 2006 Naperville DirectionFinder Survey 01. Maior catezories of services provided by the City of Naperville are listed below. Please rate each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." (N=1335) Very Very Don't dissatisfied Dissatisfied Neutral Satisfied satisfied know 1 2 3 4 5 9 Q 1 a Quality of police services 0.7% 2.8% 10.0% 46.9% 33.4% 6.1% Q 1 b Quality fire& emergency medical services 0.0% 0.0% 6.1% 37.0% 42.8% 14.1% Q 1 c Efforts for Emergency Preparedness 0.0% 0.5% 15.2% 31.8% 20.0% 32.4% Q 1 d Maintenance streets/ sidewalks/infrastructure 1.0% 7.2% 15.7% 53.6% 21.5% 1.0% Qle Effectiveness communication with public 0.5% 3.0% 16.9% 51.6% 25.2% 2.8% Q 1 f Quality of customer service you receive 0.7% 3.7% 16.8% 45.6% 24.6% 8.6% Q 1 g Flow of traffic & congestion management 10.6% 32.4% 26.6% 25.1% 4.9% 0.5% Q 1 h Quality stormwater management system 1.7% 7.0% 21.5% 44.0% 15.8% 10.0% Q 1 i Quality of water utility services 0.1% 1.5% 9.8% 55.4% 28.7% 4.5% Q 1 j Quality of wastewater utility services 0.1% 0.7% 12.6% 52.8% 25.7% 8.1% Qlk Electrical utility services 0.2% 1.6% 11.4% 53.6% 31.1% 2.2% Q 11 Trash, recycling &yardwaste services 0.8% 3.3% 7.6% 48.6% 38.3% 1.4% ETC Institute (May 2006) 90 2006 Naperville DirectionFinder Survey It s ME 01. Maior categories of services provided by the City of Naperville are listed below. Please rate each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." Very Very dissatisfied Dissatisfied Neutral Satisfied satisfied 1 2 3 4 5 Q 1 a Quality of police services 0.8% 3.0% 10.6% 50.0% 35.6% Qlb Quality fire & emergency medical services 0.0% 0.0% 7.1% 43.1% 49.9% Q 1 c Efforts for Emergency Preparedness 0.0% 0.8% 22.5% 47.1% 29.6% Q 1 d Maintenance streets/sidewalks/ infrastructure 1.1% 7.3% 15.9% 54.1% 21.7% Qle Effectiveness communication with public 0.5% 3.1% 17.3% 53.1% 25.9% Q If Quality of customer service you receive 0.7% 4.1% 18.4% 49.9% 26.9% Qlg Flow of traffic & congestion management 10.6% 32.5% 26.7% 25.2% 4.9% Qlh Quality stormwater management system 1.9% 7.7% 23.9% 48.9% 17.6% Qli Quality of water utility services 0.2% 1.6% 10.3% 58.0% 30.0% Q1j Quality of wastewater utility services 0.2% 0.7% 13.7% 57.5% 28.0% Qlk Electrical utility services 0.2% 1.6% 11.6% 54.7% 31.8% Q11 Trash, recycling &yardwaste services 0.8% 3.3% 7.7% 49.3% 38.8% ETC Institute (May 2006) 91 2006 Naperville DirectionFinder Survey 02. Which THREE of the items listed above do you think should receive the most emphasis from city leaders over the next two years? Q2 1st Number Percent A=Police services 104 7,8 B=Fire &emergency medical sery 25 1.9 % C=Emergency Preparedness 83 6.2 % D=Streets/sidewalks/infrastructure 91 6.8 % E=Communication with public 27 2.0 % F=Customer service receive 21 1.6 % G=Flow of traffic 772 57.8 % H=Stormwater management 53 4.0 % I=Water utility services 5 0.4 % J=Wastewater utility services 4 0.3 % K=Electrical utility services 27 2.0 % L=Trash/recycling/yardwaste sery 29 2.2 % Z=None chosen 94 7.0 % Total 1335 100.0 % Q2. Which THREE of the items listed above do you think should receive the most emphasis from city leaders over the next two years? Q2 2nd Number Percent A=Police services 67 5.0 % B=Fire & emergency medical sery 78 5.8 % C=Emergency Preparedness 166 12.4 % D=Streets/sidewalks/infrastructure 277 20.7 % E=Communication with public 72 5.4 % F=Customer service receive 30 2.2 % G=Flow of traffic 188 14.1 % H=Stormwater management 95 7.1 % I=Water utility services 31 2.3 % J=Wastewater utility services 9 0.7 % K=Electrical utility services 48 3.6 % L=Trash/recycling/yardwaste sery 78 5.8 % Z=None chosen 196 14.7 % Total 1335 100.0 % ETC Institute (May 2006) 92 2006 Naperville DirectionFinder Survey 02. Which THREE of the items listed above do you think should receive the most emphasis from city leaders over the next two years? Q2 3rd Number Percent A=Police services 89 6.7 % B=Fire& emergency medical sery 57 4.3 % C=Emergency Preparedness 143 10.7 % D=Streets/sidewalks/infrastructure 167 12.5 % E=Communication with public 99 7.4 % F=Customer service receive 39 2.9 % G=Flow of traffic 95 7.1 % H=Stormwater management 80 6.0 % I=Water utility services 38 2.8 % J=Wastewater utility services 24 1.8 % K=Electrical utility services 69 5.2 % L=Trash/recycling/yardwaste sery 98 7.3 % Z=None chosen 337 25.2 % Total 1335 100.0 % 02.Which THREE of the items listed above do you think should receive the most emphasis from city leaders over the next two years? (all three selections) Q2 Sum of Top 3 Number Percent A= Police services 260 19.5 % B =Fire & emergency medical sery 160 12.0 % C =Emergency Preparedness 392 29.4 % D = Streets/sidewalks/infrastructure 535 40.1 % E= Communication with public 198 14.8 % F =Customer service receive 90 6.7 % G= Flow of traffic 1055 79.0 % H= Stormwater management 228 17.1 % I =Water utility services 74 5.5 % J=Wastewater utility services 37 2.8 % K= Electrical utility services 144 10.8 % L=Trash/recycling/yardwaste sery 205 15.4 % Z =None chosen 94 7.0 % Total 3472 ETC Institute (May 2006) 93 2006 Naperville DirectionFinder Survey 03. PERCEPTIONS OF SAFETY. Using a scale of 1 to 5 where 5 means "very safe" and 1 means "very unsafe," please rate how safe you feel in the following situations: (N=1335) Very Don't unsafe. Unsafe. Neutral Safe Very safe know 1 2 3 4 5 9 Q3a In your neighborhood during the day 0.0% 0.7% 1.9% 28.5% 68.5% 0.3% Q3b In your neighborhood at night 0.1% 1.8% 7.7% 51.3% 38.6% 0.5% Q3c In downtown Naperville 0.2% 0.5% 8.4% 49.1% 39.8% 2.0% Q3d In commercial and retail areas 0.0% 1.3% 15.7% 53.0% 28.3% 1.7% Q3e At the Rt 59 train station 0.3% 2.5% 16.9% 17.2% 6.3% 56.9% Q3f At the downtown train station 0.1% 1.7% 17.6% 35.9% 14.4% 30.3% Q3g In parks in the city 0.1% 1.3% 17.3% 52.9% 21.9% 6.4% EXCLUDING DON'T KNOWS 03. PERCEPTIONS OF SAFETY. Using a scale of 1 to 5 where 5 means "very safe" and 1 means "very unsafe," please rate how safe you feel in the following situations: Very unsafe Unsafe Neutral Safe Very safe 1 2 3 4 5 Q3 In your neighborhood during the day 0.0% 0.7% 2.0% 28.6% 68.7% Q3b In your neighborhood at night 0.1% 1.8% 7.8% 51.6% 38.8% Q3c In downtown Naperville 0.2% 0.5% 8.6% 50.1% 40.6% Q3d In commercial and retail areas 0.0% 1.4% 15.9% 53.9% 28.8% Q3e At the Rt 59 train station 0.7% 5.9% 39.1% 39.8% 14.6% Q3f At the downtown train station 0.1% 2.5% 25.3% 51.5% 20.6% Q3g In parks in the city 0.2% 1.4% 18.5% 56.5% 23.4% ETC Institute (May 2006) 94 2006 Naperville DirectionFinder Survey 04. Some items that may influence your perception of the City of Naperville are listed below. Please rate each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." (N=1335) Very Very Don't Dissatisfied Dissatisfied Neutral Satisfied satisfied know 1 2 3 4 5 9 Q4a Value you receive for tax dollars & fees 1.5% 8.2% 21.6% 50.4% 16.3% 1.9% Q4b Image of the city 0.0% 1.4% 4.3% 34.9% 58.7% 0.6% Q4c Quality of city services 0.2% 0.7% 8.8% 57.3% 31.8% 1.0% Q4d Quality of life in the city 0.1% 1.0% 4.9% 43.8% 49.4% 0.7% It o 04. Some items that may influence your perception of the City of Naperville are listed below. Please rate each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." Very Very Dissatisfied Dissatisfied Neutral Satisfied satisfied 1 2 3 4 5 Q4a Value you receive for tax dollars & fees 1.5% 8.4% 22.0% 51.4% 16.7% Q4b Image of the city 0.0% 1.4% 4.4% 35.1% 59.1% Q4c Quality of city services 0.2% 0.8% 8.9% 57.9% 32.2% Q4d Quality of life in the city 0.2% 1.0% 5.0% 44.1% 49.8% ETC Institute (May 2006) 95 2006 Naperville DirectionFinder Survey 45. POLICE. For each of the following, please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." (N=1335) Very Very Don't dissatisfied Dissatisfied Neutral Satisfied satisfied know 1 2 3 4 5 9 Q5a Visibility of police in your neighborhood 1.6% 13.9% 28.5% 40.9% 13.0% 2.1% Q5b Visibility of police in retail areas 0.8% 7.6% 32.5% 42.5% 11.5% 5.1% Q5c Efforts to prevent crime 0.4% 2.6% 19.8% 46.6% 21.0% 9.5% Q5d Enforce traffic laws on major streets 3.7% 10.6% 19.3% 48.3% 15.4% 2.7% Q5e Enforce traffic laws in your neighborhood 7.4% 17.6% 22.4% 37.2% 12.0% 3.4% Q5f How quickly police respond 1.0% 1.1% 11.1% 33.0% 24.0% 29.7% Q5g Quality of non-enforcement services 0.4% 1.8% 18.1% 25.5% 10.5% 43.7% Q5h Animal control services 1.5% 4.3% 20.7% 27.6% 11.4% 34.5% ETC Institute (May 2006) 96 2006 Naperville DirectionFinder Survey i 05. POLICE. For each of the following,please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." Very Very dissatisfied Dissatisfied Neutral Satisfied satisfied 1 2 3 4 5 Q5a Visibility of police in your neighborhood 1.7% 14.2% 29.1% 41.8% 13.2% Q5b Visibility of police in retail areas 0.9% 8.0% 34.3% 44.8% 12.2% Q5c Efforts to prevent crime 0.5% 2.9% 21.9% 51.5% 23.3% Q5d Enforce traffic laws on major streets 3.8% 10.9% 19.9% 49.7% 15.9% Q5e Enforce traffic laws in your neighborhood 7.7% 18.2% 23.2% 38.5% 12.4% Q5f How quickly police respond 1.5% 1.6% 15.8% 46.9% 34.2% Q5g Quality of non-enforcement services 0.7% 3.2% 32.2% 45.3% 18.6% Q5h Animal control services 2.3% 6.6% 31.7% 42.1% 17.4% ETC Institute (May 2006) 97 2006 Naperville DirectionFinder Survey 06. Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? 06 1st Number Percent A=Visibility of police-neighborhood 238 17.8 % B=Visibility of police in retail areas 110 8.2 % C=Efforts to prevent crime 248 18.6 % D=Enforce traffic laws on major st 192 14.4 % E=Enforce traffic laws-neighborhood 201 15.1 % F=Police respond to emergencies 81 6.1 % G=Non-enforcement services 64 4.8 % H=Animal control services 41 3.1 % Z=None chosen 160 12.0 % Total 1335 100.0 % 06. Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? 06 2nd Number Percent A=Visibility of police-neighborhood 155 11.6 % B=Visibility of police in retail areas 176 13.2 % C=Efforts to prevent crime 165 12.4 % D=Enforce traffic laws on major st 155 11.6 % E=Enforce traffic laws-neighborhood 211 15.8 % F=Police respond to emergencies 132 9.9 % G=Non-enforcement services 63 4.7 % H=Animal control services 26 1.9 % Z=None chosen 252 18.9 % Total 1335 100.0 % ETC Institute (May 2006) 98 2006 Naperville DirectionFinder Survey 06.Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? Q6 3rd Number Percent A=Visibility of police-neighborhood 167 12.5 % B=Visibility of police in retail areas 150 11.2 % C=Efforts to prevent crime 158 11.8 % D=Enforce traffic laws on major st 128 9.6 % E=Enforce traffic laws-neighborhood 96 7.2 % F=Police respond to emergencies 90 6.7 % G=Non-enforcement services 100 7.5 % H=Animal control services 58 4.3 % Z=None chosen 388 29.1 % Total 1335 100.0 % 06. Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? (all three selections) Q6 Sum of Top 3 Number Percent A=Visibility of police-neighborhood 560 41.9 % B =Visibility of police in retail areas 436 32.7 % C = Efforts to prevent crime 571 42.8 % D = Enforce traffic laws on major st 475 35.6 % E= Enforce traffic laws-neighborhood 508 38.1 % F = Police respond to emergencies 303 22.7 % G=Non-enforcement services 227 17.0 % H =Animal control services 125 9.4 % Z=None chosen 160 12.0 % Total 3365 ETC Institute (May 2006) 99 2006 Naperville DirectionFinder Survey Q7. FIRE AND OTHER EMERGENCY SERVICES. For each of the following, please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." (N=1335) Very Very Don't dissatisfied Dissatisfied Neutral Satisfied satisfied know 1 2 3 4 5 9 Q7a Efforts to ensure prepared for disaster 0.4% 2.6% 20.3% 29.4% 10.5% 36.8% Q7b Quality of local fire protection 0.0% 0.0% 8.2% 45.1% 31.5% 15.2% Q7c How quickly fire & emergency respond 0.0% 0.3% 6.3% 31.8% 34.0% 27.6% Q7d How quickly fire respond to non-emergencies 0.1% 0.1% 10.3% 27.2% 20.4% 41.9% Q7e City fire safety education programs 0.1% 0.5% 13.9% 33.1% 22.7% 29.7% Q7f Carbon monoxide & smoke detector programs 0.4% 2.7% 19.3% 20.0% 8.2% 49.4% Q7g Fire inspection program 0.3% 1.3% 16.6% 18.4% 8.8% 54.6% ETC Institute (May 2006) 100 2006 Naperville DirectionFinder Survey 07. FIRE AND OTHER EMERGENCY SERVICES. For each of the following,please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." Very Very Dissatisfied Dissatisfied Neutral Satisfied satisfied 1 2 3 4 5 Q7a Efforts to ensure prepared for disaster 0.7% 4.1% 32.1% 46.4% 16.6% Q7b Quality of local fire protection 0.0% 0.0% 9.6% 53.2% 37.2% Q7c How quickly fire & emergency respond 0.0% 0.4% 8.7% 44.0% 46.9% Q7d How quickly fire respond to non- emergencies 0.1% 0.1% 17.8% 46.8% 35.2% Q7e City fire safety education programs 0.1% 0.7% 19.7% 47.1% 32.3% Q7f Carbon monoxide & smoke detector programs 0.7% 5.3% 38.2% 39.5% 16.3% Q7g Fire inspection program 0.7% 3.0% 36.5% 40.6% 19.3% ETC Institute (May 2006) 101 2006 Naperville DirectionFinder Survey 08. Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? 08 1st emphasis Number Percent A=Ensure prepared for disaster 493 36.9 % B=Quality of fire protection 100 T5 C=Fire respond in emergency 166 12.4 % D=Fire respond in non-emergency 20 1.5 % E=Fire safety education programs 56 4.2 % F=Carbon monoxide investigation 85 6.4 % G=Fire inspection program 37 2.8 % Z=None chosen 378 28.3 % Total 1335 100.0 % 08. Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? Q8 2nd Number Percent A=Ensure prepared for disaster 108 8.1 % B=Quality of fire protection 164 12.3 % C=Fire respond in emergency 239 17.9 % D=Fire respond in non-emergency 51 3.8 % E=Fire safety education programs 108 8.1 % F=Carbon monoxide investigation 118 8.8 % G=Fire inspection program 76 5.7 % Z=None chosen 471 35.3 % Total 1335 100.0 % ETC Institute (May 2006) 102 2006 Naperville DirectionFinder Survey 08. Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? Q8 3rd Number Percent A=Ensure prepared for disaster 118 8.8 % B=Quality of fire protection 117 8.8 % C=Fire respond in emergency 120 9.0 % D=Fire respond in non-emergency 83 6.2 % E=Fire safety education programs 154 11.5 % F=Carbon monoxide investigation 96 7.2 % G=Fire inspection program 111 8.3 % Z=None chosen 536 40.1 % Total 1335 100.0 % 08.Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? (all three selections) 08 Sum of Top 3 Number Percent A= Ensure prepared for disaster 719 53.9 % B = Quality of fire protection 381 28.5 % C =Fire respond in emergency 525 39.3 % D = Fire respond in non-emergency 154 11.5 % E=Fire safety education programs 318 23.8 % F = Carbon monoxide investigation 299 22.4 % G=Fire inspection program 224 16.8 % Z=None chosen 378 28.3 % Total 2998 ETC Institute (May 2006) 103 2006 Naperville DirectionFinder Survey 09. How satisfied are you with the City of Naperville's efforts to manage teardown development in the city? (teardown development involves the construction of newer homes on older home sites.) Q9 Efforts to manage teardown development Number Percent 1=Very dissatisfied 147 11.0 % 2=Dissatisfied 251 18.8 % 3=Neutral 336 25.2 % 4=Satisfied 283 21.2 % 5=Very satisfied 124 9.3 % 9=Don't know 194 14.5 % Total 1335 100.0 % 010. PUBLIC WORKS AND ENGINEERING. For each of the following,please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." (N=1335) Very Very Don't Dissatisfied Dissatisfied Neutral Satisfied satisfied know 1 2 3 4 5 9 Q10a Maintenance of major city streets 1.0% 6.7% 14.2% 59.9% 16.8% 1.3% Q10b Maintenance of neighborhood streets 1.3% 10.2% 17.0% 55.1% 14.9% 1.4% Q10c Maintenance of city sidewalks 1.4% 8.8% 19.3% 55.0% 13.5% 1.9% Q10d Maintenance of street signs 0.2% 2.0% 13.0% 61.6% 20.5% 2.7% Q10e Maintenance of city street lighting 0.8% 4.5% 12.8% 59.0% 20.9% 1.9% Q10f Maintenance&preservation of downtown 1.3% 3.1% 8.1% 45.4% 39.4% 2.7% Q10g Snow removal on major streets 0.7% 3.7% 7.3% 52.7% 34.4% 1.2% Q10h Snow removal on neighborhood streets 3.9% 11.2% 14.4% 46.7% 22.0% 1.8% Q l Oi Mowing&trimming along streets 0.9% 3.4% 14.7% 55.4% 22.2% 3.3% Q10j Cleanliness of streets & other public areas 0.3% 2.2% 9.9% 55.4% 30.9% 1.3% Q10k Timeliness of improvements- new develop 0.2% 2.1% 15.7% 37.4% 13.7% 30.9% Q101 Tree planting program 0.7% 3.6% 17.3% 41.2% 20.2% 17.0% ETC Institute (May 2006) 104 2006 Naperville DirectionFinder Survey 010. PUBLIC WORKS AND ENGINEERING. For each of the following, please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." Very Very Dissatisfied Dissatisfied Neutral Satisfied satisfied 1 2 3 4 5 Q10a Maintenance of major city streets 1.1% 6.8% 14.4% 60.7% 17.0% Q10b Maintenance of neighborhood streets 1.4% 10.3% 17.2% 55.9% 15.1% Q10c Maintenance of city sidewalks 1.5% 9.0% 19.7% 56.1% 13.8% Q10d Maintenance of street signs 0.2% 2.1% 13.3% 63.3% 21.1% Q10e Maintenance of city street lighting 0.8% 4.6% 13.1% 60.2% 21.3% Q10f Maintenance&preservation of downtown 1.3% 3.2% 8.3% 46.7% 40.5% Q10g Snow removal on major streets 0.7% 3.7% 7.4% 53.4% 34.8% Q10h Snow removal on neighborhood streets 4.0% 11.4% 14.6% 47.6% 22.4% Q10i Mowing &trimming along streets 0.9% 3.6% 15.2% 57.3% 23.0% Q10j Cleanliness of streets & other public areas 0.3% 2.3% 10.0% 56.1% 31.3% Q10k Timeliness of improvements-new develop 0.3% 3.0% 22.7% 54.1% 19.8% Q101 Tree planting program 0.8% 4.3% 20.8% 49.6% 24.4% ETC Institute (May 2006) 105 2006 Naperville DirectionFinder Survey 011.Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? Q 1 1st emphasis Number Percent A=Maintenance of major streets 337 25.2 % B=Maintenance-neighborhood sts 160 12.0 % C=Maintenance of sidewalks 87 6.5 % D=Maintenance of street signs 13 1.0 % E=Maintenance of street lighting 58 4.3 % F=Maintain/preserve downtown 131 9.8 % G=Snow removal on major streets 49 3.7 % H=Snow removal-neighborhood sts 140 10.5 % I=Mowing &trimming along streets 28 2.1 % J=Cleanliness-streets/other areas 59 4.4% K=Timeliness of improvements 17 1.3 % L=Tree planting program 68 5.1 % Z=None chosen 188 14.1 % Total 1335 100.0 % 011. Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? Q112nd Number Percent A=Maintenance of major streets 115 8.6 % B=Maintenance-neighborhood sts 248 18.6 % C=Maintenance of sidewalks 101 7.6 % D=Maintenance of street signs 17 1.3 % E=Maintenance of street lighting 63 4.7 % F=Maintain/preserve downtown 100 7.5 % G=Snow removal on major streets 62 4.6 % H=Snow removal-neighborhood sts 122 9.1 % I=Mowing&trimming along streets 42 3.1 % J=Cleanliness-streets/other areas 108 8.1 % K=Timeliness of improvements 31 2.3 % L=Tree planting program 43 3.2 % Z=None chosen 283 21.2 % Total 1335 100.0 % ETC Institute (May 2006) 106 2006 Naperville DirectionFinder Survey 011.Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? Q1 1 3rd Number Percent A=Maintenance of major streets 98 7.3 % B=Maintenance-neighborhood sts 97 7.3 % C=Maintenance of sidewalks 123 9.2 % D=Maintenance of street signs 37 2.8 % E=Maintenance of street lighting 66 4.9 % F=Maintain/preserve downtown 86 6.4 % G=Snow removal on major streets 54 4.0 % H=Snow removal-neighborhood sts 76 5.7 % I=Mowing &trimming along streets 32 2.4 % J=Cleanliness-streets/other areas 125 9.4 % K=Timeliness of improvements 62 4.6 % L=Tree planting program 85 6.4 % Z=None chosen 394 29.5 % Total 1335 100.0 % Q11. Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? (all three selections) Q11 Sum of Top 3 Number Percent A= Maintenance of major streets 550 41.2 % B =Maintenance-neighborhood sts 505 37.8 % C =Maintenance of sidewalks 311 23.3 % D =Maintenance of street signs 67 5.0 % E=Maintenance of street lighting 187 14.0 % F =Maintain/preserve downtown 317 23.7 % G= Snow removal on major streets 165 12.4 % H = Snow removal-neighborhood sts 338 25.3 % I= Mowing &trimming along streets 102 7.6 % J=Cleanliness-streets/other areas 292 21.9 % K=Timeliness of improvements 110 8.2 % L=Tree planting program 196 14.7 % Z =None chosen 188 14.1 % Total 3328 ETC Institute (May 2006) 107 2006 Naperville DirectionFinder Survey Q12. Which of the following are your primary sources of information about city issues, services, and events? 012 Primary sources of information Number Percent 1 =Newsletter, Bridges 957 71.7 % 2 =Web site 338 25.3 % 3 =Utility bill inserts 637 47.7 % 4= Government access station 232 17.4 % 5 =Articles in local newspapers 880 65.9 % 6 = City Notes column 416 31.2 % 7 =Other 75 5.6 % 9 =Not provided 31 2.3 % Total 3566 012. Other: Q 12 Other Number Percent BPAC COMMITTEE= 1 1.4 % CHANNEL 17= 1 1.4 % CHICAGO TRIBUNE= 4 5.4 % CITY BOARD MEETINGS= 1 1.4 % CITY COUNCILMAN= 1 1.4 % CITY MAGAZINE= 1 1.4 % CO-WORKERS= 1 1.4 % CONVERSATION= 1 1.4 % COUNCIL MEETINGS= 1 1.4 % DAILY HEARLD= 1 1.4 % DAILY HEARLD= 1 1.4 % DIRECT MAIL= 1 1.4 % E-MAIL= 2 2.7 % FLYERS= 1 1.4 % FRIENDS= 3 4.1 % FRIENDS THAT WORK FOR CITY= 1 1.4 % FRIENDS-NEIGHBORS= 1 1.4 % GLANCER= 2 2.7 % HEARLD= 1 1.4 % HOME OWNERS ASSOCIATION= 2 2.7 % HOMEOWNERS GROUP-ECHO= 1 1.4 % INFO AT THE LIBRARIES= 1 1.4 % INTERNET MISC NEWS= 1 1.4 % MAIL= 1 1.4 % MESSAGE FROM MAYOR= 1 1.4 % ETC Institute (May 2006) 108 2006 Naperville DirectionFinder Survey 012. Other (Continued): Q12 Other Number Percent MY SPOUSE= 1 1.4 % NAPERVILLE CALENDAR= 1 1.4 % NAPERVILLE MAGAZINE= 3 4.1 % NAPERVILLE MAGS= 1 1.4 % NAPERVILLE NEWSLETTER= 1 1.4 % NAPERVILLE SUN= 1 1.4 % NAPERVILLE SUN DAILY= 1 1.4 % NAPERVILLE SUN WEBSITE= 1 1.4 % NEIGHBOR DISCUSSION= 1 1.4 % NEIGHBORHOOD ASSN EMAILS= 1 1.4 % NEIGHBORHOOD NEWSLETTER= 1 1.4 % NEIGHBORS= 3 4.1 % NEW IN PERSON= 1 1.4 % NEWS= 1 1.4 % OBSERVATION= 1 1.4 % OTHER RESIDENTS= 1 1.4 % PERSONAL INVOLVEMENT= 1 1.4 % PERSONAL OBSERVATIONS= 1 1.4 % PHONE= 1 1.4 % POLICE DEPT= 1 1.4 % POSITIVELY NAPERVILLE= 1 1.4 % SANDY ROBINSON= 1 1.4 % SUBDIVISION NEWSLETTER= 1 1.4 % SUN WEB SITE= 1 1.4 % TALKING TO PEOPLE= 1 1.4 % TRIBUNE= 1 1.4 % TRIBUNE METRO= 1 1.4 % TV= 1 1.4 % TV-GOSSIP= 1 1.4 % WHAO NEWSLETTER= 1 1.4 % WHITE EAGLE'S EAGLE EYE= 1 1.4 % WORD OF MOUTH= 6 8.1 % Total 74 100.0 % ETC Institute (May 2006) 109 2006 Naperville DirectionFinder Survey 013. For each of the following, please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." (N=1335) Very Very Don't Dissatisfied Dissatisfied Neutral Satisfied satisfied know 1 2 3 4 5 9 Q13 a Efforts to keep you informed about issues 0.4% 5.0% 21.9% 53.8% 15.7% 3.2% Q13b Quality of government access TV station 0.7% 3.1% 25.0% 26.7% 6.9% 37.5% Q13c Quality of public access TV station 0.9% 4.1% 25.8% 23.6% 5.2% 40.3% Q13d Quality of web site 0.2% 1.9% 19.7% 36.3% 10.4% 31.5% Q13e Quality of resident newsletter, Bridges 0.1% 0.7% 15.3% 52.0% 20.2% 11.7% l 013. For each of the following, please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." Very Very Dissatisfied Dissatisfied Neutral Satisfied satisfied 1 2 3 4 5 Q13 Efforts to keep you informed about issues 0.4% 5.2% 22.7% 55.6% 16.2% Q13b Quality of government access TV station 1.1% 5.0% 40.0% 42.8% 11.0% Q13c Quality of public access TV station 1.5% 6.9% 43.3% 39.5% 8.8% Q13d Quality of web site 0.3% 2.7% 28.8% 53.0% 15.2% Q13e Quality of resident newsletter, Bridges 0.1% 0.8% 17.3% 58.9% 22.9% ETC Institute (May 2006) 110 2006 Naperville DirectionFinder Survey 014. How often do you watch the following cable television access stations? Q14a Watch GOVERNMENT access channel Number Percent 1=Almost daily 17 1.3 % 2=At least once per week 146 10.9 % 3=Few times per month 232 17.4 % 4=Few times/year 354 26.5 % 5=Never 570 42.7 % 9=Not provided 16 1.2 % Total 1335 100.0 % 014. How often do you watch the following cable television access stations? Q14b Watch PUBLIC access channel Number Percent 1=Almost daily 15 1.1 % 2=At least once per week 88 6.6 % 3=Few times per month 213 16.0 % 4=Few times/year 372 27.9 % 5=Never 624 46.7 % 9=Not provided 23 1.7 % Total 1335 100.0 % If they watched government or public access channels: 015. What types of programming do you watch on these channels? (multiple responses) 015 Types of programming Number Percent 1 =Municipal meetings 415 31.1 % 2 =Media event coverage 153 11.5 % 3 =General interest programs 280 21.0 % 4=Message board 451 33.8 % 5 = Special event/parade coverage 350 26.2 % 6 = School board meetings 149 11.2 % 9 =Not provided 510 38.2 % Total 2308 ETC Institute (May 2006) 111 2006 Naperville DirectionFinder Survey Q16. Please rate how likely you would be to use the following services if they were provided on the city's Web site? (N=1335) Very Somewhat Don't unlikely Unlikely likely Very likely know 1 2 3 4 9 Q16a Check crime statistics near an address 12.4% 13.1% 30.6% 34.8% 9.1 0/„ Q16b View video of city council meetings 30.8% 32.4% 21.9% 5.8% 9.1% Q16c View video about city service 17.9% 24.7% 40.7% 8.5% 8.2% Q16d Pay fees/fines for licenses &permits 15.4% 14.6% 32.2% 28.6% 9.2% Q 16e Submit service request or report problem 8.8% 9.0% 30.8% 44.8% 6.6% Q16f Download &print application for permit 9.8% 10.3% 30.5% 41.0% 8.5% Q16g Submit application for permit or service 10.5% 9.7% 29.4% 41.9% 8.5% It 1 016. Please rate how likely you would be to use the following services if they were provided on the city's Web site? Very Somewhat unlikely Unlikely likely Very likely 1 2 3 4 Q16a Check crime statistics near an address 13.7% 14.4% 33.7% 38.2% Q16b View video of city council meetings 33.9% 35.7% 24.1% 6.3% Q16c View video about city service 19.5% 26.9% 44.4% 9.2% Q16d Pay fees/fines for licenses &permits 16.9% 16.1% 35.5% 31.5% Q 16e Submit service request or report problem 9.5% 9.6% 33.0% 48.0% Q16f Download &print application for permit 10.7% 11.2% 33.3% 44.8% Q 16g Submit application for permit or service 11.5% 10.6% 32.2% 45.8% ETC Institute (May 2006) 112 2006 Naperville DirectionFinder Survey 017. Do you think the city keeps residents adequately informed about street and lane closures that are associated with street improvements and other infrastructure proiects? Q 17 Keeps residents informed about closures Number Percent 1=Yes 979 73.3 % 2=No 281 21.0 % 9=Don't know 75 5.6 % Total 1335 100.0 % 018. TRANSPORTATION. For each of the following, please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." (N=1335) Very Very Don't Dissatisfied Dissatisfied Neutral Satisfied satisfied know 1 2 3 4 5 9 Q18a Ease of north/south travel 15.9% 36.5% 21.1% 22.5% 2.5% 1.5% Q18b Ease of east/west travel 7.1% 21.1% 29.9% 35.8% 3.4% 2.6% Q18c Ease traveling home to regional roads 5.9% 15.7% 23.0% 44.5% 8.8% 2.1% Q18d Traffic signal coordination 7.3% 19.4% 23.4% 41.2% 6.6% 2.2% Q18e Efforts to minimize speeding 9.9% 20.2% 21.7% 35.6% 8.6% 4.0% Q18f Availability of bicycle lanes 8.1% 19.3% 29.2% 19.2% 5.8% 18.5% Q18g Availability of public transportation 8.8% 18.4% 27.6% 19.1% 4.2% 21.8% ETC Institute (May 2006) 113 2006 Naperville DirectionFinder Survey It t 018. TRANSPORTATION. For each of the following, please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." Very Very Dissatisfied Dissatisfied Neutral Satisfied satisfied 1 2 3 4 5 Q18a Ease of north/south travel 16.1% 37.0% 21.4% 22.8% 2.6% Q18b Ease of east/west travel 7.3% 21.7% 30.7% 36.8% 3.5% Q18c Ease traveling home to regional roads 6.0% 16.1% 23.5% 45.4% 9.0% Q18d Traffic signal coordination 7.4% 19.8% 23.9% 42.1% 6.7% Q18e Efforts to minimize speeding 10.3% 21.1% 22.6% 37.1% 9.0% Q1 8f Availability of bicycle lanes 9.9% 23.6% 35.8% 23.5% 7.1% Q18g Availability of public transportation 11.3% 23.6% 35.3% 24.4% 5.4% 019.Which THREE of the items listed above do you think should receive the most emphasis from city leaders over the next two years? Q19 1st Number Percent A=Ease of north/south travel 583 43.7 % B=Ease of east/west travel 72 5.4 % C=Ease travel home-regional roads 35 2.6 % D=Traffic signal coordination 106 7.9 % E=Efforts to minimize speeding 184 13.8 % F=Availability of bicycle lanes 73 5.5 % G=Availability of public transport 170 12.7 % Z=None chosen 112 8.4 % Total 1335 100.0 % ETC Institute (May 2006) 114 2006 Naperville DirectionFinder Survey 019. Which THREE of the items listed above do you think should receive the most emphasis from city leaders over the next two years? Q19 2nd Number Percent A=Ease of north/south travel 225 16.9 % B=Ease of east/west travel 358 26.8 % C=Ease travel home-regional roads 89 6.7 % D=Traffic signal coordination 143 10.7 % E=Efforts to minimize speeding 111 8.3 % F=Availability of bicycle lanes 123 9.2 % G=Availability of public transport 100 7.5 % Z=None chosen 186 13.9 % Total 1335 100.0 % 019. Which THREE of the items listed above do you think should receive the most emphasis from city leaders over the next two years? Q19 3rd Number Percent A=Ease of north/south travel 106 7.9 % B=Ease of east/west travel 165 12.4 % C=Ease travel home-regional roads 176 13.2 % D=Traffic signal coordination 185 13.9 % E=Efforts to minimize speeding 128 9.6 % F=Availability of bicycle lanes 133 10.0 % G=Availability of public transport 134 10.0 % Z=None chosen 308 23.1 % Total 1335 100.0 % 019. Which THREE of the items listed above do you think should receive the most emphasis from city leaders over the next two years? (all three selections) Q19 Sum of Top 3 Number Percent A= Ease of north/south travel 914 68.5 % B =Ease of east/west travel 595 44.6 % C =Ease travel home-regional roads 300 22.5 % D = Traffic signal coordination 434 32.5 % E= Efforts to minimize speeding 423 31.7 % F =Availability of bicycle lanes 329 24.6 % G=Availability of public transport 404 30.3 % Z=None chosen 112 8.4 % Total 3511 ETC Institute (May 2006) 115 2006 Naperville DirectionFinder Survey 020. The City of Naperville has several utility billing options available to residents. For each of the options listed below,please indicate whether you were aware that the option is available before receiving this survey and whether you would be interested in using the option? (N=1335) Yes No 1 2 Q20a Bank drafting 64.4% 35.6% Q20b Budget billing 60.5% 39.5% Q20c eBill 58.1% 41.9% 020. Would You Use This Option? (N=1335) Yes No 1 2 Q20a-Bank drafting 38.2% 61.8% Q20b-Budget billing 27.2% 72.8% Q20c-eBill 37.1% 62.9% 021. Do you think you have adequate access to city services, such as police, bill payment sites, utility services, and information about city meetings in the area where you live? Q21 Access to city services Number Percent 1=Yes 1194 89.4 % 2=No 118 8.8 % 9=Don't know 23 1.7 % Total 1335 100.0 % ETC Institute (May 2006) 116 2006 Naperville DirectionFinder Survey 022. In November 2005,the city issued the Popular Annual Financial Report to all residents, which provides information on the financial state of the city. Did you read the report? Q22 Read Popular Annual Financial Report Number Percent 1=Yes 524 39.3 % 2=No 789 59.1 % 9=Don't know 22 1.6 % Total 1335 100.0 % IF YES to Q22 022a. Are you interested in continuing to receive this information from the city? 022a Interesting in continuing to receive Number Percent 1=Yes 486 92.7 % 2=No 29 5.5 % 9=Don't know 9 1.7 % Total 524 100.0 % 023. For each of the following,please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." (N=1335) Very Very Don't Dissatisfied Dissatisfied Neutral Satisfied satisfied know 1 2 3 4 5 9 Q23 a Residential trash collection services 1.1% 2.7% 4.9% 45.2% 43.7% 2.2% Q23b Curbside recycling services 1.1% 2.3% 4.9% 42.9% 46.0% 2.8% Q23c City garbage cart program 2.6% 4.9% 21.0% 26.0% 30.5% 15.1% Q23d Leaf yardwaste &brush removal services 2.2% 9.4% 14.2% 40.4% 27.7% 6.1% Q23e Household hazardous waste disposal svc 3.9% 12.7% 21.5% 27.7% 14.0% 20.1% ETC Institute (May 2006) 117 2006 Naperville DirectionFinder Survey 023. For each of the following,please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." Very Very Dissatisfied Dissatisfied Neutral Satisfied satisfied 1 2 3 4 5 Q23a Residential trash collection services 1.1% 2.8% 5.1% 46.3% 44.8% Q23b Curbside recycling services 1.2% 2.4% 5.0% 44.1% 47.3% Q23c City garbage cart program 3.1% 5.7% 24.7% 30.6% 35.9% Q23d Leaf yardwaste&brush removal services 2.3% 10.0% 15.1% 43.1% 29.5% Q23e Household hazardous waste disposal Svc 4.9% 15.9% 26.9% 34.7% 17.5% 024. Which TWO of the services listed above do you think should receive the most emphasis from city leaders over the next two years? Q24 1 st Number Percent A=Residential trash collection svc 273 20.4 % B=Curbside recycling services 117 8.8 % C=Garbage cart program 61 4.6 % D=Leaf, yardwaste &brush removal svc 294 22.0 % E=Household hazardous waste svc 345 25.8 % Z=None chosen 245 18.4 % Total 1335 100.0 % ETC Institute (May 2006) 118 2006 Naperville DirectionFinder Survey 024. Which TWO of the services listed above do you think should receive the most emphasis from city leaders over the next two years? Q24 2nd Number Percent A=Residential trash collection svc 127 9.5 % B=Curbside recycling services 237 17.8 % C=Garbage cart program 78 5.8 % D=Leaf, yardwaste &brush removal svc 241 18.1 % E=Household hazardous waste svc 242 18.1 % Z=None chosen 410 30.7 % Total 1335 100.0 % Q24. Which TWO of the services listed above do you think should receive the most emphasis from city leaders over the next two years? (both selections) Q24 Sum of Top 2 Choices Number Percent A=Residential trash collection svc 400 30.0 % B =Curbside recycling services 354 26.5 % C=Garbage cart program 139 10.4 % D = Leaf, yardwaste &brush removal svc 535 40.1 % E=Household hazardous waste svc 587 44.0 % Z=None chosen 245 18.4 % Total 2260 025. Are you aware the city offers a Renewable Energy Program,which is a program that allows you to support electricity generated from natural resources (wind, solar and water)? Q25 Aware of Renewable EnergProgram Number Percent 1=Yes 608 45.5 % 2=No 707 53.0 % 9=Don't know 20 1.5 % Total 1335 100.0 % IF YES to Q25 025a. Would you be willing to pay a small additional fee to participate in the Renewable Energy Program? (The current optional minimum contribution is $5/month.) Q25a Willing to pay fee to participate Number Percent 1=Yes 191 31.4 % 2=No 398 65.5 % 9=Not provided 19 3.1 % Total 608 100.0 % ETC Institute (May 2006) 119 2006 Naperville DirectionFinder Survey O25a. If so, how much extra per month would you pay? Q25A Amount Number Percent 1=$1 or less 13 7.7 % 2=$2 14 8:3 % 3=$3 - $4.99 6 3.6 % 5=$5 97 57.7 % 9=$6 - $9 5 3.0 % 10=$10 30 17.9 % 11=More than $10 3 1.8 % Total 168 100% Minimum= $0 Maximum= $25 Mean= $5.59 Median= $5.00 026. For each of the following,please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." (N=1335) Very Very Don't dissatisfied Dissatisfied Neutral Satisfied satisfied know 1 2 3 4 5 9 Q26a Reliability of electrical service 0.1% 1.8% 5.6% 44.8% 45.8% 1.9% Q26b Accuracy of your electric bill 0.5% 1.9% 12.7% 46.6% 29.7% 8.7% Q26c How well keep informed about disruption 0.5% 4.9% 25.1% 33.4% 15.2% 20.8% Q26d Quality of customer service 0.4% 1.5% 18.0% 33.9% 17.4% 28.9% Q26e How quickly restores power after outage 0.6% 2.8% 14.8% 43.9% 21.0% 16.8% Q26f Efforts to repair yards or landscaping 2.8% 8.2% 18.4% 25.7% 10.0% 34.9% Q26g Value receive for electrical utility 0.6% 2.9% 21.0% 50.6% 20.4% 4.3% ETC Institute (May 2006) 120 2006 Naperville DirectionFinder Survey It 026. For each of the following, please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." Very Very Dissatisfied Dissatisfied Neutral Satisfied satisfied 1 2 3 4 5 Q26a Reliability of electrical service 0.2% 1.8% 5.7% 45.6% 46.7% Q26b Accuracy of your electric bill 0.6% 2.1% 13.9% 51.0% 32.5% Q26c How well keep informed about disruption 0.7% 6.2% 31.7% 42.2% 19.2% Q26d Quality of customer service 0.5% 2.1% 25.3% 47.6% 24.4% Q26e How quickly restores power after outage 0.7% 3.4% 17.8% 52.7% 25.3% Q26f Efforts to repair yards or landscaping 4.3% 12.5% 28.3% 39.5% 15.4% Q26g Value receive for electrical utility 0.6% 3.1% 22.0% 52.9% 21.4% Q27. Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? Q27 1st Number Percent A=Reliability of electrical service 333 24.9 % B=Accuracy of electric bill 56 4.2 % C=Keeps informed about disruptions 137 10.3 % D=Customer service 21 1.6 % E=How quickly restores power 160 12.0 % F=Efforts to repair yards 122 9.1 % G=Value receive for rates 173 13.0 % Z=None chosen 333 24.9 % Total 1335 100.0 % ETC Institute (May 2006) 121 2006 Naperville DirectionFinder Survey 027. Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? Q27 2nd Number Percent A=Reliability of electrical service 125 9.4 % B=Accuracy of electric bill 111 83 % C=Keeps informed about disruptions 116 8.7 % D=Customer service 88 6.6 % E=How quickly restores power 240 18.0 % F=Efforts to repair yards 111 8.3 % G=Value receive for rates 112 8.4 % Z=None chosen 432 32.4 % Total 1335 100.0 % 027.Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? Q27 3rd Number Percent A=Reliability of electrical service 83 6.2 % B=Accuracy of electric bill 75 5.6 % C=Keeps informed about disruptions 111 8.3 % D=Customer service 59 4.4 % E=How quickly restores power 168 12.6 % F=Efforts to repair yards 125 9.4 % G=Value receive for rates 168 12.6 % Z=None chosen 546 40.9 % Total 1335 100.0 % 027. Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? (all three selections) Q27 Sum of Top 3 Choices Number Percent A=Reliability of electrical service 541 40.5 % B =Accuracy of electric bill 242 18.1 % C =Keeps informed about disruptions 364 27.3 % D = Customer service 168 12.6 % E=How quickly restores power 568 42.5 % F = Efforts to repair yards 358 26.8 % G =Value receive for rates 453 33.9 % Z=None chosen 333 24.9 % Total 3027 ETC Institute (May 2006) 122 2006 Naperville DirectionFinder Survey 028. For each of the following,please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." (N=1335) Very Very Don't Dissatisfied Dissatisfied Neutral Satisfied satisfied know 1 2 3 4 5 9 Q28a Reliability of water service 0.0% 0.3% 3.5% 46.7% 47.6% 1.9% Q28b Water pressure in your home 0.5% 5.8% 8.2% 47.4% 36.3% 1.6% Q28c Accuracy of water bill 0.6% 1.4% 14.4% 44.9% 25.8% 12.8% Q28d Keeps informed about disruptions 0.4% 2.7% 19.7% 30.9% 17.2% 29.0% Q28e Taste/odor of drinking water 1.7% 7.8% 16.7% 45.9% 25.2% 2.6% Q28f Efforts to prevent backups 0.9% 2.5% 16.2% 32.3% 19.0% 29.1% Q28g Efforts to minimize odor from facilities 0.4% 1.9% 16.0% 35.3% 18.1% 28.4% Q28h Efforts to repair yards or landscaping 2.1% 6.0% 19.0% 24.8% 10.3% 37.8% Q28i Value receive for water utility 0.5% 2.2% 21.0% 49.7% 20.5% 6.1% Q28j Customer service from field employees 0.4% 0.9% 15.3% 31.2% 16.9% 35.4% ETC Institute (May 2006) 123 2006 Naperville DirectionFinder Survey / I 028. For each of the followinz,please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." (excludinp, don't know) (N=1335) Verb, Vera, Dissatisfied Dissatisfied Neutral Satisfied satisfied 1 2 3 4 5 Q28a Reliability of water service 0.0% 0.3% 3.6% 47.6% 48.5% Q28b Water pressure in your home 0.5% 5.9% 8.4% 48.2% 36.9% Q28c Accuracy of water bill 0.7% 1.6% 16.5% 51.5% 29.6% Q28d Keeps informed about disruptions 0.6% 3.8% 27.7% 43.6% 24.3% Q28e Taste/odor of drinking water 1.8% 8.0% 17.2% 47.2% 25.9% Q28f Efforts to prevent backups 1.3% 3.6% 22.8% 45.5% 26.8% Q28g Efforts to minimize odor from facilities 0.5% 2.6% 22.3% 49.3% 25.3% Q28h Efforts to repair yards or landscaping 3.4% 9.6% 30.6% 39.8% 16.6% Q28i Value receive for water utility 0.6% 2.4% 22.3% 52.9% 21.9% Q28j Customer service from field employees 0.6% 1.4% 23.6% 48.3% 26.1% 029.Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? 029 1 st Number Percent A=Reliability of water service 262 19.6 % B=Water pressure in your home 100 7.5 % C=Accuracy of bill 37 2.8 % D=Keep informed about disruptions 72 5.4 % E=Taste/odor of drinking water 195 14.6 % F=Prevent backups in home 111 8.3 % G=Minimize odor from facilities 28 2.1 % H=Repair yards or landscaping 79 5.9 % I=Value receive for rates 86 6.4 % J=Customer service 11 0.8 % Z=None chosen 354 26.5 % Total 1335 100.0 % ETC Institute (May 2006) 124 2006 Naperville DirectionFinder Survey 029. Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? Q29 2nd Number Percent A=Reliability of water service 93 7.0 % B=Water pressure in your home 137 10.3 % C=Accuracy of bill 56 4.2 % D=Keep informed about disruptions 51 3.8 % E=Taste/odor of drinking water 171 12.8 % F=Prevent backups in home 122 9.1 % G=Minimize odor from facilities 80 6.0 % H=Repair yards or landscaping 52 3.9 % I=Value receive for rates 88 6.6 % J=Customer service 15 1.1 % Z=None chosen 470 35.2 % Total 1335 100.0 % 029. Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? 029 3rd Number Percent A=Reliability of water service 66 4.9 % B=Water pressure in your home 70 5.2 % C=Accuracy of bill 61 4.6 % D=Keep informed about disruptions 47 3.5 % E=Taste/odor of drinking water 107 8.0 % F=Prevent backups in home 112 8.4 % G=Minimize odor from facilities 72 5.4 % H=Repair yards or landscaping 79 5.9 % I=Value receive for rates 126 9.4 % J=Customer service 39 2.9 % Z=None chosen 556 41.6 % Total 1335 100.0 % ETC Institute (May 2006) 125 2006 Naperville DirectionFinder Survey 029.Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? (all three selections) Q29 Sum of Top 3 Number Percent A=Reliability of water service 421 31.5 % B =Water pressure in your home 307 23.0 % C=Acriirac.v of bill 154 1-1.5 % D =Keep informed about disruptions 170 12.7 % E=Taste/odor of drinking water 473 35.4 % F = Prevent backups in home 345 25.8 % G= Minimize odor from facilities 180 13.5 % H =Repair yards or landscaping 210 15.7 % I =Value receive for rates 300 22.5 % J = Customer service 65 4.9 % Z =None chosen 354 26.5 % Total 2979 030. Have you called or visited the city with a question,problem, or complaint during the past year? Q30 Visited city Number Percent 1=Yes 630 47.2 % 2=No 697 52.2 % 9=Don't remember 8 0.6 % Total 1335 100.0 % IF YES to Q30 030a. Which department did you contact most recently? Q30a Department contacted Number Percent 01=Police 154 24.4 % 02=Fire 13 2.1 % 03=Public Works 132 21.0 % 04=Water/Wastewater Utility 56 8.9 % 05=Electric Utility 82 13.0 % 06=Finance-Customer Service/Cashiers 48 7.6 % 07=City Clerk's Office 32 5.1 % 08=Mayor/City Council 11 1.7 % 09=Transport/Engineer/Plan/Develop 67 10.6 % 10=City Manager's Office 15 2.4 % 11=Community Relations 13 2.1 % 99=Not provided 7 1.1 % Total 630 100.0 % ETC Institute (May 2006) 126 2006 Naperville DirectionFinder Survey 030b-d. Please indicate your level of agreement with the following statements about the quality of service you received from city employees in the department you listed above by circling the corresponding number below. (N=630) Strongly Strongly Don't disagree Disagree Neutral Agree agree know 1 2 3 4 5 9 Q30b They were courteous &polite 2.2% 4.3% 9.4% 37.1% 45.1% 1.9% Q30c Gave prompt accurate& complete answers 4.9% 8.9% 9.8% 34.6% 39.7% 2.1% Q30d Timely follow-up to inquiry 9.0% 10.2% 11.3% 26.5% 34.0% 9.0% I 030b-d. Please indicate your level of agreement with the following statements about the quality of service you received from city employees in the department you listed above by circling the corresponding number below. (excluding don't know) (N=630) Strongly Strongly disagree Disagree Neutral Agree agree 1 2 3 4 5 Q30b They were courteous &polite 2.3% 4.4% 9.5% 37.9% 46.0% Q30c Gave prompt accurate & complete answers 5.0% 9.1% 10.0% 35.3% 40.5% Q30d Timely follow-up to inquiry 9.9% 11.2% 12.4% 29.1% 37.3% ETC Institute (May 2006) 127 2006 Naperville DirectionFinder Survey 031.Approximately how many years have you lived at your current residence? Q31 Years lived at current residence Number Percent Under 3 180 13.6 % 3to5 ?57 194 / 6 to 10 347 26.2 % 11 to 15 212 16.0 % 16 to 20 157 11.8 % 21 to 30 120 9.1 % 31+ 52 3.9 % Total 1325 100.0 % 032. Do you own or rent your current residence? Q32 Own or rent residence Number Percent 1=Own 1260 94.4 % 2=Rent 71 5.3 % 9=Not provided 4 0.3 % Total 1335 100.0 % 033. Have you visited the Rt. 59 or downtown train station in Naperville during the past year? Q33 Visited train station Number Percent 1=Yes 796 59.6 % 2=No 498 37.3 % 9=Don't Remember 41 3.1 % Total 1335 100.0 % 034. How many persons in your household (counting yourself), are in each of the following age groups? Mean Total Sum Under age 10 0.53 1335 701 Ages 10-19 0.49 1335 660 Ages 20-34 0.43 1335 574 Ages 35-54 1.10 1335 1468 Ages 55-64 0.36 1335 475 Ages 65+ 0.22 1335 288 ETC Institute (May 2006) 128 2006 Naperville DirectionFinder Survey 035. Which of the following best describes your race/ethnicity? Q35 Race/ethnicity Number Percent 1 =White/Caucasian 1167 87.4 % 2 =African American/Black 22 1.6 % 3 =Asian/Pacific Islander 124 9.3 % 4=Native American/Eskimo 4 0.3 % 5 =Mixed Race 7 0.5 % 6 = Other 4 0.3 % 9 =Not provided 19 1.4 % Total 1347 035. Other: 035 Other Number Percent HISPANIC= 1 33.3 % MEXICAN= 2 66.7 % Total 3 100.0 % 036. Are you or other members of your household of Spanish, Hispanic, or Latino heritage? Q36 Of Spanish Hispanic or Latino heritage Number Percent 1=Yes 51 3.8 % 2=No 1257 94.2 % 9=Not provided 27 2.0 % Total 1335 100.0 % 037. What is your tender? Q37 Gender Number Percent 1=Male 622 46.6 % 2=Female 713 53.4 % Total 1335 100.0 % ETC Institute (May 2006) 129 2006 Naperville DirectionFinder Survey 038. Do you, or does someone in your household,have a disability as recognized in the Americans with Disabilities Act? 038 Anyone have disability Number Percent 1=Yes 80 6.0 % 2=No 1241 93.0 % 9=Not provided 14 1.0 % Total 1335 100.0 % ETC Institute (May 2006) 130 2006 Naperville DirectionFinder Survey Section 6: Survor e In stru m en t ETC Institute (May 2006) 131 City of Naperville 400 S. Eagle Street P.O.Box 3020 Naperville,IL 60566-7020 Phone 630.420.6111 NaperAlle FAX 630.420.4100 www.naperville.il.us March 2006 Dear Naperville Resident, The City of Naperville is requesting your help and a few minutes of your time! You have been chosen to participate in a survey designed to gather resident opinions and feedback on city programs and services. The information requested in this survey will be used to improve and expand existing programs and determine future needs of residents in the City of Naperville. We greatly appreciate your time. We realize that this survey takes some time to complete,but every question is important. The time you invest in this survey will influence decisions made about the city's future. Please return your completed survey in the next week using the postage-paid envelope provided. The survey data will be compiled and analyzed by ETC Institute, which is one of the nation's leading firms in the field of local governmental research. They will present the results to the city later this spring. Individual responses to the survey will remain confidential. You may also participate in the survey online by going to www.napervillesurvey.com. Please contact Alison Murphy at the City of Naperville at (630) 420-6043 if you have any questions. Thank you in advance for your participation. Sincerely, Peter Burchard City Manager 2006 City of Naperville Community Survey Please take a few minutes to complete this survey. Your input is an important part of the city's on-going effort to identify and respond to resident concerns. If you have questions, please call Alison Murphy at (630) 420-6043. 1. Major categories of services provided by the City of Naperville are listed below. Please rate each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." Very Flow Satisfied are you with: Satisfied Satisfied Neutral Dissatisfied Dissatisfied Know 7 A. Overall quality of police services 5 4 3 2 1 9 Overall quality of fire and emergency B medical services 5 4 3 2 1 9 Overall efforts of the city for C. Emergency Preparedness 5 4 3 2 1 9 U Overall maintenance of city streets, 5 4 3 2 1 9 sidewalks and infrastructure E. Overall effectiveness of city communication with the public 5 4 3 2 1 9 F. Overall quality of customer service you receive from city employees 5 4 3 2 1 9 G Overall flow of traffic and congestion management on streets in the city 5 4 3 2 1 9 H. Overall quality of the city's stormwater management system 5 4 3 2 1 9 Overall quality of city water utility 5 4 3 2 1 9 services J. Overall quality of city wastewater utility services 5 4 3 2 1 9 K. City electrical utility services 5 4 3 2 1 9 L. Trash, recycling, and yardwaste 5 4 3 2 1 9 services 2. Which THREE of the items listed above do you think should receive the most emphasis from city leaders over the next two years? [Write in the letters below using the letters from the list in Question 1 above]. 1 st: 2nd: 3rd: 3. PERCEPTIONS OF SAFETY. Using a scale of 1 to 5 where 5 means "very safe" and 1 means "very unsafe," lease rate how safe you feel in the following situations: - _ Flow safe do you feel. Very Safe Safe Neutral Unsafe Very Unsafe Don't Know A. In your neighborhood during the day 5 4 3 2 1 9 B. In your neighborhood at night 5 4 3 2 1 9 C. In downtown Naperville 5 4 3 2 1 9 D.1 In commercial and retail areas 5 4 3 2 1 9 E. At the Rt. 59 train station 5 4 3 2 1 9 F. At the downtown train station 5 4 1 3 2 1 - - g G. In parks in the city 5 4 3 2 1 9 2 4. Some items that may influence your perception of the City of Naperville are listed below. Please rate each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means " ery dissatisfied." How Satisfied are you with: Satisfied Satisfied Neutral Dissatisfied Dissatisfied Don't Very Very Know_ A. Overall value that you receive for our city tax dollars and fees 5 4 3 2 1 9 B. Overall image of the city 5 4 3 2 1 9 C. Overall quality of city services 5 4 3 2 1 9 D. Overall quality of life in the city 5 4 3 2 1 9 5. POLICE. For each of the following, please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "ve dissatisfied." Very Don't Very How Satisfied are you with: Satisfied Satisfied Neutral Dissatisfied Dissatisfied Know A. The visibility of police in your neighborhood 5 4 3 2 1 9 B. The visibility of police in retail areas 5 4 3 2 1 9 C. City efforts to prevent crime 5 4 3 2 1 9 D`' Enforcement of local traffic laws on 5 4 3 2 1 9 major city streets E. Enforcement of local traffic laws on streets_ in our neighborhood 5 4 3 2 1 9 F How quickly police respond to 5 4 3 2 1 9 emergencies Quality of non-enforcement services, G. such as lockouts, youth, social and 5 4 3 2 1 9 elderly services H. Animal control services 5 4 1 3 2 1 9 6. Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? [Write in the letters below using the letters from the list in Question 5 above.] 1 st: 2nd: 3rd: 7. FIRE AND OTHER EMERGENCY SERVICES. For each of the following, please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means ery dissatisfied." Very How Satisfied are you with: Satisfied Satisfied Neutral Dissatisfied Dissatisfied Don't Know__ A City efforts to ensure the community 5 4 3 2 1 9 is prepared for a disaster or crisis BA Overall quality of local fire protection 5 4 3 2 1 9 How quickly fire and emergency C. medical personnel respond to 5 4 3 2 1 9 emergencies 5 - - 4 3 2 1 D ' How quickly fire personnel respond 9 to non-emergencies LF.E. City fire safety education programs, 5 4 3 2 1 9 includin school-based ro rams Carbon monoxide and smoke 5 4 3 2 1 9 detector investigation programs G.1 The city's fire inspection program 5 4 3 2 1 9 B. Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? [Write in the letters below using the letters from the list in Question 7 above.] 1 st: 2nd: 3rd: 3 COMMUNITY PLANNING AND DEVELOPMENT 9. How satisfied are you with the City of Naperville's efforts to manage teardown development in the city? (teardown development involves the construction of newer homes on older home sites.) _(5) Very satisfied _(2) Dissatisfied _(4) Satisfied _(1)Very dissatisfied _(3) Neutral _(9) Don't know 10. PUBLIC WORKS AND ENGINEERING. For each of the following, please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." Very Satisfied Neutral Dissatisfied Very Don't How Satisfied are you with: Satisfied Dissatisfied Know A. Maintenance of major city streets 5 4 3 2 1 9 B. Maintenance of neighborhood streets 5 4 3 2 1 9 C. Maintenance of city sidewalks 5 4 3 2 1 94 D. Maintenance of street signs 5 4 3 2 1 9 E. Maintenance of city street lighting 5 4 3 2 1 9 Maintenance and preservation of F. downtown Naperville 5 4 3 2 1 9 G. Snow removal on major city streets 5 4 3 2 1 9 H. Snow removal on neighborhood streets 5 4 3 2 1 9 I. Mowing & trimming along city streets 5 4 3 2 1 9 J. Overall cleanliness of city streets and other public areas 5 4 3 2 1 9 K. Timeliness of street, curb, and lighting 5 4 3 2 1 9 improvements in new developments L. City's tree planting program 5 4 3 2 1 9 11. Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? [Write in the letters below using the letters from the list in Question 10 above.] 1 st: 2nd, 3rd. PUBLIC INFORMATION 12. Which of the following are your primary sources of information about city issues, services, and events? (Check all that apply.) (1)The city newsletter, Bridges (5)Articles in local newspapers (2) The city's Web site, www.naperville.il.us (6) The "City Notes" column in the Friday (3) Utility bill inserts Naperville Sun newspaper (4) Government access station (7) Other: (Ch 6-WOW or Ch 10-Comcast) 13. For each of the following, please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." Very Satisfied Neutral Dissatisfied Very Don't How Satisfied are you with: Satisfied Dissatisfied Know City efforts to keep you informed A. about local issues 5 4 3 2 1 9 The quality of the city's government B. access television station (Ch 6-WOW 5 4 3 2 1 9 & Ch 10-Comcast The quality of the city's public access C. television station NCTV- Ch. 17 5 4 3 2 1 9 J D, The quality of the city's Web site 5 4 3 2 1 9 The quality of the city's resident E' newsletter, Bridges 5 4 3 2 1 9 4 14. How often do you watch the following cable television access stations? a. Government Access Channel (Ch. 6/10): (1)Almost daily _(3)A few times per month _(5) Never (2)At least once per week _(4) Only a few times/year b. Public Access Channel (NCTV— 17): _(1) Almost daily _(3)A few times per month _(5) Never _(2)At least once per week _(4) Only a few times/year 15. What types of programming do you watch on these channels? (Check all that apply) _(1) Municipal meetings _(4) Message board _(2) Media event coverage _(5) Special event/parade coverage _(3) General interest programs _(6) School board meetings 16. Please rate how likely you would be to use the following services if they were provided on the city's Web site? at ewh How likely would you use the city's Web site to: Likely Likely Very Somewhat Unlikely Very Unlikely Don't Know A. Check crime statistics near an address 4 3 2 1 9 B. View a video of city council meetings 4 3 2 1 9 C. View a video about a city service 4 3 2 1 9 D.' Pay fees and/or fines for licenses and permits 4 3 2 1 9 E Submit a service request to report problems, 4 3 2 1 9 such as a pothole or street light repair F Download and print an application for permit 4 3 2 1 9 or service to return by mail G Submit an application for a permit or service 4 3 2 1 9 online 17. Do you think the city keeps residents adequately informed about street and lane closures that are associated with street improvements and other infrastructure projects? _(1)Yes _(2) No 18. TRANSPORTATION. For each of the following, please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "ve ry satisfied" and 1 means "very dissatisfied." Very Now Satisfied are you with: Satisfied: Satisfied Neutral Dissatisfied Dissatisfied Know A Ease of north/south travel in 5 4 3 2 1 9 Naperville B. Ease of east/west travel in Naperville_ 5 J, 4 3 2 1 9 Ease of traveling from your home to C. regional roadways 5 4 3 2 1 9 Traffic signal coordination on major D. city streets 5 4 3 2 1 City efforts to minimize speeding E. in neighborhoods 5 4 3 2 1 9 F. Availability of bicycle lanes 5 4 3 2 1 9 Availability of public transportation --F-1 G. Services in Na erville 5 4 3 2 1 9 19. Which THREE of the items listed above do you think should receive the most emphasis from city leaders over the next two years? [Write in the letters below using the letters from the list in Question 18 above.] 1 st: 2nd_ 3rd: 5 FINANCE 20. The City of Naperville has several utility billing options available to residents. For each of the options listed below, please indicate whether you were aware that the option is available before receiving this survey and whether you would be interested in using the option? Option Were You Aware? Would You Use This Option? (A) Bank Drafting ................YES ....... NO ..........................................YES........NO (B) Budget Billing.................YES ....... NO ..........................................YES........NO (C)eBill................................YES ....... NO ..........................................YES........NO 21. Do you think you have adequate access to city services, such as police, bill payment sites, utility services, and information about city meetings in the area where you live? _(1) Yes _(2) No 22. In November 2005, the city issued the Popular Annual Financial Report to all residents, which provides information on the financial state of the city. Did you read the report? (1)Yes (2) No 22a. If YES to 22: Are you interested in continuing to receive this information from the city? (1) Yes _(2) No WASTE DISPOSAL SERVICES 23. For each of the following, please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very atisfied" and 1 means "very dissatisfied." Very Very Don't How Satisfied are you with: Satisfied Satisfied Neutral Dissatisfied d Dis isfied Know A. Residential trash collection services 5 4 3 2 1 9 B. Curbside recycling services 5 4 3 2 1 9 C. City garbage cart program 5 4 3 2 1 9 Leaf, yardwaste and brush removal D. 5 4 3 2 1 9 services Household hazardous waste disposal E. service for motor oil, paint, etc. 5 4 3 2 1 9 24. Which TWO of the services listed above do you think should receive the most emphasis from city leaders over the next two years? [Write in the letters below using the letters from the list in Question 23 above.] 1 st: 2nd: ELECTRIC UTILITY SERVICES 25. Are you aware the city offers a Renewable Energy Program, which is a program that allows you to support electricity generated from natural resources (wind, solar and water)? _(1) Yes—go to 25a _(2) No—go to 26 25a. Would you be willing to pay a small additional fee to participate in the Renewable Energy Program? (The current optional minimum contribution is $5/month.) _(1)Yes: If so, how much extra per month would you pay? $ per month _(2) No 6 26. For each of the following, please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "very dissatisfied." Very How Satisfied are you with: Satisfied Satisfied Neutral Dissatisfied DissatisfiedDon t Know A.I Reliability of electrical service 5 4 3 2 1 9 B.'' The accuracy of your electric bill 5 4 3 2 1 9 How well the city keeps you informed C. about planned disruptions to your 5 4 3 2 1 9 service Quality of customer service from D. electric utility field employees 5 4 3 2 1 9 E. How quickly the city restores power after an unplanned outage 5 4 3 2 1 9 City efforts to repair yards or restore F, landscaping following the completion 5 4 3 2 1 9 of electricals stem improvements i G] Overall value that you receive for electrical utility rates 5 4 3 2 1 9 27. Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? [Write in the letters below using the letters from the list in Question 26 above.] 1 st: 2nd: 3rd: WATERNVASTEWATER UTILITY SERVICES 28. For each of the following, please rate your satisfaction with each item on a scale of 1 to 5 where 5 means "very satisfied" and 1 means "veEy dissatisfied." Very How Satisfied are you with: Satisfied Satisfied Neutral Dissatisfied Dissatisfied no Very _Know A. The reliability of your water service 5 4 3 2 1 9 B. Water pressure in your home 5 4 3 2 1 9 C. The accuracy of your water bill 5 4 3 2 1 9 How well the city keeps you informed D. about planned disruptions to your 5 4 3 2 1 9 water service E. Taste/odor of your drinking water 5 4 3 2 1 9 F. City efforts to prevent backups from 5 4 3 2 1 9 wastewater in your home G City efforts to minimize the odor from 5 4 3 2 1 9 wastewater treatment facilities City efforts to repair yards or restore H landscaping following the completion 5 4 3 2 1 9 of waterl wastewater utility improvements _ I Overall value that you receive for water 5 4 3 2 1 9 and wastewater utili rates J Quality of customer service from field 5 4 3 2 employees 29. Which THREE of the services listed above do you think should receive the most emphasis from city leaders over the next two years? [Write in the letters below using the letters from the list in Question 28 above.] 1 st: 2nd: 3rd: 7 CUSTOMER SERVICE 30. Have you called or visited the city with a question, problem, or complaint during the past year? (1) Yes [answer Question 30a-d] _(2) No [go to Question 31] 30a. [Only if YES to Q#30] Which department did you contact most recently? _(01) Police _(07) City Clerk's Office _(02) Fire _(08) Mayor/City Council _(03) Public Works _(09) Transportation/Engineering/Planning/ _(04)Water/Wastewater Utility Development _(05) Electric Utility _(10) City Manager's Office _(06) Finance—Customer Service/Cashiers _(11) Community Relations 30b-d. [Only if"YES" to Question 30] Please indicate your level of agreement with the following statements about the quality of service you received from city employees in the department you listed above by circling the corres o dina number below. Behavior of Employees Strongly Agree Neutral Disagree Strongly Don't ree Disagree Know b. They were courteous and polite 5 4 3 2 1 9 c' They gave rompt, acurate,com complete answerrs toc uest ons d 5 4 3 2 1 9 e d There was a timely follow-up to 5 4 3 2 1 9 our inquiry DEMOGRAPHICS 31. Approximately how many years have you lived at your current residence? years 32. Do you own or rent your current residence? _(1) Own _(2) Rent 33. Have you visited the Rt. 59 or downtown train station in Naperville during the past year? YES NO 34. How many persons in your household (counting yourself), are in each of the following age groups? Underage 10 Ages 20-34 Ages 55-64 Ages 10-19 Ages 35-54 Ages 65+ 35. Which of the following best describes your race/ethnicity? _(1)White/Caucasian _(4) Native American/Eskimo _(2)African American/Black _(5) Mixed Race _(3)Asian/Pacific Islander _(6) Other 36. Are you or other members of your household of Spanish, Hispanic, or Latino heritage? YES NO 37. What is your gender? MALE FEMALE 38. Do you, or does someone in your household, have a disability as recognized in the Americans with Disabilities Act? _(1)Yes _(2) No This concludes the survey. Thank you for your time! If you have any further comments, please e-mail the city at info @naperville.il.us. Please Return Your Completed Survey in the Enclosed Postage Paid Envelope Addressed to: ETC Institute, 725 W. Frontier Circle, Olathe, KS 66061 Individual responses to the surrey will remain confidential. The information printed on the sticker to the right will ONLY be used to help identify which areas of the city are having difficulties with city services. If your address is not correct,please provide the correct information. 8 o,NIL•holy,. Village of Clarendon Hills H _ M '-CLARMOON H1L15 `Ol0'tiI'1924 1 NORTH PROSPECT AVENUE CLARENDON HILLS, ILLINOIS 60514-1292 TEL(630) 323-3500 FAX(630) 323-3512 TDD (630) 323-1325 E-MAIL: admin®village.clarendon-hills.il.us Clarendon Hills 2007 Community Needs Survey Analysis Attached, please find the results of the third annual Clarendon Hills Community Needs Survey. The survey was developed as a method for evaluating Village services and obtaining feedback from residents each year. Questions on the 2007 survey asked what the Village is doing well and where the Village needs to improve. Specifically, questions were targeted towards village departments, the central business district, miscellaneous village services, quality of life, and demographics. This narrative analysis combines the answers of the respondents to portray a statistically accurate picture of resident opinions. The results of the survey are presented as follows: Narrative Analysis................................................................ p 1-12 Survey Participation and Statistical Information.................. p. 2 Highlights and Significant Findings................................... p. 3-4 Village Departments........................................................ p 5-10 Other Village Services............................................ p. 11-13 Qualityof Life............................................................... p. 14 Demographics................................................................ p 15 SurveyResults...................................................................... p 16-24 Open-Ended Responses...................................................... p 25-26 1 Survey Participation and Statistical Information The 2007 Community Needs Survey was randomly distributed to 1,000 Clarendon Hills households. A total of 341 surveys were returned and thus a response rate of 34.1% was achieved. Survey participation was structured so that both single-family and multi-family households would be accurately represented. in Clarendon Hills, 30.7% of households are multi- family and 69.3% are single-family. Therefore, 307 surveys were randomly distributed to multi- family households and 693 surveys were randomly distributed to single-family households. Of the 341 surveys returned, 81.8% were from single-family households and 18.2% were from multi-family households. This overrepresentation of single-family households is primarily due to a large number of vacancies amongst rental properties. For the basis of distinguishing where survey respondents live in Clarendon Hills, the survey separated the Village into four separate geographical areas. These areas were labeled as the following: 1) North of Chicago Avenue 2) North of Burlington Northern Railroad and South of Chicago Avenue 3) South of Burlington Northern Railroad and North of 55th Street 4) South of 55th Street The chart below illustrates the percentage of households and the percentage of survey respondents in each area of the Village. Aside from South of 55th Street, respondents accurately represent the distribution of households in Clarendon Hills. A high number of multi-family households South of 55th Street could have led to the underrepresentation of households in this area since similar results were produced for the 2005 and 2006 survey. % of Households % of Respondents Area of the Village in Area in Area N. of Chicago Ave. 15.9% 14.3% N. of BNSF Railroad and S. of Chicago Ave. 33.8% 35.1% S. of BNSF Railroad and N. of 55t St. 32.4% 33.0% S. of 55t' St. 17.9% 12.6% For some questions in which items are rated on a four-point or five-point scale, an overall mean was taken. Mean scores are interpreted as follows: Four-Point Scale Five-Point Scale 1-1.75 ="excellent(extremely satisfied)" 1-1.80=" strongly agree(much better)" 1.76-2.5 ="good(very satisfied)" 1.81-2.60="agree(somewhat better)" 2.51-3.25 ="fair(somewhat satisfied)" 2.61-3.40="no opinion(about the same)" 3.26-4.0="poor(not satisfied)" 3.41 —4.20="disagree(somewhat worse)" 4.21-5.0="strongly disagree(much worse)" A valid percentage was also used on specific questions. This percentage excludes blank and "no opinion" responses. A valid percentage more accurately assess responses for questions that do not apply to all respondents. Questions that were analyzed with a valid percentage are denoted by an asterisk (*). 2 Highlights and Significant Findings Quality of Life For the third year in a row, nearly all respondents rated the overall quality of life in Clarendon Hills as good or excellent (95.0%)! In addition, a mean score taken on a five-point scale shows that respondents believe the quality of life is about the same as it was ten years 2007 CAdiryof site ago. Multiple questions throughout Poor_ Don't K oW No the survey indicate respondents' Fair 0.00/0 Opinion satisfaction with the location 2.6% 0.3% Ming ' schools, residents, and safety of the 0.3% Village. In fact, 95.3% of respondents reported that they feel GOO/ 426% 6coellerrt safe and secure in their y4,20/° neighborhood! Fire Service Tax Due to a decrease in the number of paid-on-call ("volunteer") firefighter/paramedics in the Village,the 2007 survey asked whether respondents would support a tax increase to hire additional fire personnel. Results indicate that 33.6% of respondents would support a tax increase and 21.6% of respondents would not support a tax increase. Nearly a third of respondents (28.4%) do not know or do not have an opinion about the tax increase. The results of this question crosstabulated by area of residence are located below. As shown, greatest support for the tax increase is the area of the Village between the railroad and 55th Street. Least support for the tax is the area of the Village south of 55th Street. Tax Increase for Fire Personnel ■Yes ❑No❑Don't Know/No Opinion 100.0% 90.0% 80.0% 70.0% 60.0% 50.0% 0 46.5% 43.9/0 416% 40.0% 317% 35.4% ° -34.4%-34.4% 28.7% 29.7% 313/o 30.0% 24.4% 1B2% 20.0% 10.0% 0.0% North of Chicago Ave. North of Railroad/South of South of Railroad/North of South of 55th St. Chicago Ave. 55th St. 3 Central Business District Although respondents appreciate the quality of life in Clarendon Hills, the number of respondents who are satisfied with downtown Clarendon Hills has decreased since 2005. The chart below illustrates the declining percentage of respondents who are extremely or very satisfied with the range and quality of shopping choices, availability of parking, and condition of buildings in downtown Clarendon Hills. As shown, satisfaction with these areas of the downtown has decreased between 4.7% and 14.3% since 2005. Downtown Clarendon Hills 2005-2007 ■2005®2006 0 2007 100.0% 90.0% 80.0% v m H 70.0% �a 60.0% d 50.0% p 43.8% A E 40.0% 36.3%-34.7% - .. r 30.0% 28.2% 28.9% 29.4% 29.5% X W 20.8% 20.0% 13.5% 8.1% 8.8% 10.0% 0.0% Range of Shopping Choices Quality of Shopping Availability of Parking Condition of Buildings 4 Village Departments Police Department • In the last 3 years, the majority of respondents (57.9%) have had contact with the Police Department. Results indicate that most respondents have had contact with an officer (40.4%) or dispatch (26.3%). Moreover, this contact most often took place in a non-emergency situation (38.3%). The chart below indicates the percentage of respondents who rated the Police Department services as good or excellent. Adequacy of Police Department Services 2005-2007 100.0% 90.0% --_ 80.0% E C 70.0% -- 60.0% -- - xI W ' 50.0% O . -O 40.0% O O V' 30.0% o° 20.0% -- 10.0% 0.0% fi Community ergeant/Dispatch Records y Police Officer Deputy Prosecutor Investigator Officer Attitude Service Officer Chief/Chief &Behavior ■2005 91.2% 93.2% 91.3% 85.1% 85.9% 93.1% 85.7% M2006 93.6% 87.8% 90.2% 82.4% 87.5% 86.4% 78.2% ■2007 91.2% 88.2% 88.5% 85.1% 83.0% 69.20% 86.3% 1 87.7% • Based upon contact with the Police Department, a mean score calculated on a four-point scale determined the adequacy of service provided by dispatch, records staff, community service officer, and sergeant/ deputy chief/ chief as "excellent." Moreover, officer attitude and behavior and non-emergency and emergency response times were rated as "excellent." The adequacy of service provided by the investigator and prosecutor were rated as "good." Police Department Response Times Percent Rated as Excellent 2005-2007 100.0% 80.0% 70.7% 59.4% 67.3% 60.0% 51.9% 50.0% 40.0% 46.2% 20.0% 0.0% Non-emergency On*-Emegergency 2005 2006 2007 5 • Most respondents believe that the level of speed enforcement (69.9%) and the level of parking enforcement(73.1%) is adequate for the Village of Clarendon Hills. However, when provided with the choices of excessive, adequate, and insufficient, 17.3% or respondents believe that speed enforcement is insufficient and 15.2%believe that parking enforcement is excessive. • When responses were crosstabulated with location of residence in 2005, only 60.3% of households north of Chicago Avenue were satisfied with speed enforcement in the Village. This year, 81.3% of respondents north of Chicago Avenue are satisfied with the level of speed enforcement. • For the most part, awareness of Police educational and outreach programs has increased since 2005. The percentage of respondents that are aware of Vacation House Watch, DARE, Neighborhood Crime Watch, SMART Radar Trailer, Home Security Checks, Crime Watch Alert, and Operation Life Saver has increased by 20.6%, 17.8%, 17.6%, 12.9%, 8.2%, 5.9%, and 4.0% respectively. Awareness of the DARE School Program, Vacation House Watch, and Neighborhood Crime Watch was the greatest with 76.6%, 48.5%, and 46.5%. • Most respondents learned about the programs offered by the Police Department through the Village's Trustee Topics newsletter (40.9%) or through family and friends (18.7%). As in 2006, Vacation House Watch at 3.8% is the program respondents are most interested in learning more about. • Services provided by the Police Department were surveyed regardless of whether the respondent had been in contact with the Police in the last 3 years. Mean scores ranging between 1.92 and 2.00 on a four-point scale indicate that respondents are "very satisfied" with department performance, competence of employees, officer attitude and behavior, and safety and security in the Village. Fire Department • In the last 3 years, only 27.5% of respondents have had contact with the Fire Department. Contact with a firefighter,paramedics/EMTs, 911 dispatch, and fire personnel at the station ranged between 9.9- 13.2%. Responses indicate that contact most frequently took place during a non- emergency situation (13.5%), an emergency situation (13.2%), or a visit to the Fire Department (12.6.%). Adequacy of Fire Department Services 2005-2007 100.0% 80.0% d w 60.0% O v40.0%- O O 0 20.0% - 0.0% Dispatch Firefighter ParamedicJEMf Fire Personnel at Attitude&Behavior Station ■2005 96.1% 97.5% 94.3% 98.2% 96.6% ®2006 97.0% 100.0% 100.0% 100.0% 100.0% ❑2007 94.0% 98.4% 96.60/6 96.1% 98.60/6 6 • Of all respondents who had contact with the Fire Department, 94% or more ranked the adequacy of service provided by dispatch, firefighters, paramedics/EMT, fire personnel at the fire station, and firefighter/EMT attitude as good or excellent. The chart on the previous page indicates the percentage of respondents who rated the Fire Department services as good or excellent. • On a four-point scale, emergency and non-emergency response times were also categorized as "excellent." As shown below, the percentage of respondents who classified emergency and non- emergency response times as good or excellent has increased since 2005. Fire Department Response Times Percent Rated as Excellent 2005-2007 100.0% 79.4% 88.9% 80.0% - 71.8% _� 75.6% 60.0% 66.7% 76.4% 40.0% 20.0% 0.0% F�Non-emergency-N*-Emegergency 2005 2006 2007 • A majority of respondents are aware of the Fire Department Open House (67.5%), Fire Prevention Week and Education at Schools (58.2%), and Block Party Attendance (56.1%). Awareness of Home Safety Inspections, Fire Station Tours, and Fire Prevention Week has increased 9.6%, 7.5%, and 7.0%respectively since 2005. • Similar to police programs, most respondents learned about fire outreach and education programs through the Village newsletter Trustee Topics (39.5%). In addition, 14.3% learned of these programs from a family member of friend. As in 2006, CPR Training at 2.9% is the program respondents are most interested in leaning more about. • Services provided by the Fire Department were surveyed regardless of whether a respondent had been in contact with the department in the last 3 years. For the second year in a row, mean scores ranging between 1.57 and 1.75 on a four-point scale indicate that respondents are "extremely satisfied" with Department Performance, Fire Protection Service, Fire Inspection of Commercial Buildings, Education on Fire Prevention, and Firefighter/ EMT Attitude and Behavior. In addition, respondents indicated that they are "very satisfied" with Blood Pressure Screenings and CPR Classes. Finance Department • For the third year in a row, the majority of respondents feel they receive a fair level of service for their property tax dollars (58.5%). If the Village were to require an increase in services, most would prefer to pay for these services through user fees as their first choice (44.7%), sales tax as their second choice (31.6%), and property tax as their last choice (35.7%). These results mimic those of the 2005 and 2006 survey although the percentages have changed slightly. The graph on the following page illustrates the first choice preferences of respondents from 2005 to 2007. As shown, the differential between property tax and user fees has decreased from 41.2% in 2005 to 23.9%in 2007. 7 Tax Increase Preference: 1st Choice 2005-2007 1--f-Property Tax--*-Sales Tax 4 user Fees 100.0% 80.0% 55.0% 60.0% --- 48.3% O 44.7% 40.0% 23.0% 22.0% 24.6% Ak 20.0% - ° 13.8/0 17.8% 20.8% 0.0% 2005 2006 2007 • Similar to 2005, the majority of respondents conduct routine business with the Village through the mail (51.5%) but many conduct business in person (35.7%). Since 2005, there has been a 2.9%increase in the number of respondents who make payments using direct debit(20.5%). • When asked, a majority of respondents indicated that they would not be interested in making payments online for a small convenience fee (58.8%). Moreover, a majority of respondents indicated that they would not be interested in making payments by credit card for a small convenience fee (64.6%). • For the third year in a row, most respondents find the service at the Village Hall to be good or excellent(60.2%). Public Works Department • Services provided by the Public Works Department have been rated consistently high since 2005. Below, see the graphs that reflect the percentages for street maintenance, snow plowing, storm water maintenance, and streetscape maintenance. Street Maintenance Snow Plowing 2005-2007 2005-2007 100% a 100% ern Y. -21.0°1° 21.6% -i 80%-IX 0.7°I° 80% 38.7°/u 42.1% 40.9% __ 60% 60% 40%-'Z 48 3% 53.3°la 53.5 40% 46.8% 53.3°In .7°/° - 20% 20% 0% 0% 2005 2006 2007 2005 2006 2007 ■Good ®Excellent ■Good ®Excellent 8 Storm Water Maintenance Streetscape Maintenance 2005-2007 2005-2007 100% 100% 19.2% 17.31° 80% 18.4°/r 25.7°l° 26.O°/0 — 80% 60%-", 0% 60% 40%-'Z 46.3% 50.7% 45.9 o /0 40% 48.6% 48.D% 51.8°1° 20% 20% 0%-Z - 2005 2006 2 ' _ ? - 0% 007 .� 2005 2006 2007 IMGood ■Excellent �M Good ■Excellent • Since 2005, the percentage of respondents who believe that the condition of street and road conditions are good or excellent has increased 8%to 71%. • In 2005, most respondents believed sidewalks in the Village were generally in good condition (80.6%). However, when given the scale of excellent, good, fair, or poor in 2006, 63% of respondents rated the sidewalks as being in good or excellent condition. In 2007, this percentage increased to 68.8%. • Similar to 2005 and 2006, approximately half (49.1%) of respondents want to continue snow removal services in the central business district. However, it is important to note that similar to the last two years, 27.5% of respondents have no opinion on this issue. Comments placed throughout the survey indicate that some respondents may not have knowledge about alternate courses of action for this service. • As in 2005 and 2006, approximately 80% of respondents are aware that Flag Creek Water Reclamation District (formally Hinsdale Sanitary District) owns and operates the sanitary sewers. Since 2006, the percentage of respondents who stated that they have had a sanitary sewer backup in the last two years increased from 8.7% to 14.9%. Of the 14.9% who have had a backup, most reported having one (6.7%) or two (1.2%). • This year, 74.9% of respondents indicated that they are satisfied with the scope and level of beautification projects throughout the Village. Similar to 2006, the majority (50.6%) of respondents would like to see additional beautification improvements in the Village. Of those respondents who wish to see additional beautification efforts taken by the Village, 39.2% would like to see enhancements at key entrances into the Village, 38.9% would like to see beautification along the south side of the tracks, and 32.7% would like to see enhancements at the commuter station. 9 Building and Zoning/Code Enforcement • Since 2006, the percentage of respondents who indicated that the Village provides adequate information about when a building permit is required increased 10.9% to 40.6%. Many respondents (32.7%) do not know or have no opinion about when a building permit is required. • As in 2005 and 2006, roughly 40% of respondents have applied for a building permit from the Village and most were for home improvement projects (23.1%). Of those respondents who have applied for a permit, half(50.2%) of respondents reported that they did not know whether they were given adequate instructions and information to successfully obtain the permit and complete the work. This high percentage is related to the fact that frequently contractors and not homeowners apply for the necessary permits. Most respondents who were involved in the permit process indicated that they were given adequate instructions and information (42.2%vs. 7.6%). • Only 2.0% or 7 respondents have applied for a case to be heard before the zoning board of appeals. When asked whether those who have applied for a case were provided with adequate information about the zoning process, 4 respondents said that they were provided with adequate information and 42 said that they were not provided with adequate information. Since more than 7 respondents answered follow-up question #52, the results are inaccurate and must be dismissed. Nevertheless, most respondents (48.8%) indicated in a separate question that the Village sufficiently publicizes zoning cases. • As in 2005 and 2006,most residents believe that the new single-family homes being constructed are too tall (46.2%), too large (51.2%), and do not leave enough green space on lots (61.7%). Most of respondents who wish to change building regulations recommend reducing or limiting FAR (floor area ratio) or size of the home (12.9%). Other ideas mentioned were to reduce or limit height (6.2%), increase green space (5.3%), strengthen code enforcement (4.4%), and increase setbacks (3.8%). • The figure below illustrates the percentage of respondents who indicated that code enforcement in the Village is good or excellent. As shown, satisfaction with code enforcement measures has increased slightly since 2006. However, enforcement of weeds, storage of junk, and construction and site maintenance has received consistently low marks since 2005. Code Enforcement 2005-2007 100.0% - 80.0% m x 60.0% W m40.0% - -- 0 0 20.0% 0.0% -- - Weeds Vehicle Parking Garbage Storage of Junk Construction&Site Maintenance Fs-2005 44.0% 65.2% 72.9% 46.3% 41.0% ❑2006 38.6% 60.3% 60.9% 44.7% - 32.0% ❑2007 42.6% 65.2% 66.7% 44.1% 39.2% 10 Other Village Services Central Business District • For the third year in a row, the percentage of respondents who are somewhat satisfied or not satisfied with the central business district has steadily increased. For instance, as in 2005 and 2006, more than 80% of respondents are somewhat or not satisfied with the range of shopping choices in the downtown. In addition, 72.2% of respondents are somewhat or not satisfied with the quality of shopping downtown. The graph below indicates the percentage of respondents who are somewhat or not satisfied with the central business district. Central Business District 2005-2007 100.0% 90.0% V w 80.0% N N 70.0% 0 60.0% Z `0 50.0% .r 3 40.0% E 30.0% 0 20.0% 10.0% 0.0% Range of Shopping Quality of Shopping Availability of Parking Condition of Buildings ■2005 81.6% 66.5% 58.8% 49.9% ❑2006 82.4% 71.1% 57.0% 59.6% ❑2007 85.3% 72.2% 64.9% 61.9% • Growing discontent with the downtown has ultimately resulted in a low percentage of respondents who patron the downtown on a regular basis. Moreover, since 2006, the percentage of respondents who shop in the downtown Clarendon Hills 1 to 2 times a week or more (46.7%) has decreased 7.8%. Downtown redevelopment efforts have Frequency of Shopping been implemented to improve Downtown Clarendon Hills the shopping, condition of Never shop downtown: Missing: buildings, and availability of 3 or more times Less than once 3.8% 3.2% a week: parking in the downtown so a month: 17.8% that more residents will 12.9% patronize the central business district in the future. The pie graph illustrates the percentage of respondents who shop Onc12a6m/onth:_ 1 to 2 times a downtown Clarendon Hills. l= - week: 2 to 3 times per 28.9% month: 20.8% 11 Heritage Hall • Since 2005, there has been a significant increase (16.8%) of respondents that support the creation of Heritage Hall. Moreover, similar to 2005 and 2006, 21.1% indicated that they do not know if they support the project. The graph below indicates the support for Heritage Hall. Support for Heritage Hall 2005-2007 !2005 2006 ❑200? 100.0% 90.0% 80.0% 70.0% 54.4% 60.0% 50.0% 43.6% 37.6°/a 35.0% 40.0% - 30.0% - WAIT,, 24.1% 20.0% 21.6% 21.7% 21.1% 10.0% 0.0% Yes No Don't Know • This year, the survey inquired about what types of programs respondents would be most interested in attending at Heritage Hall. Below is a graph of the responses. Heritage Hall Programs Fine Arts 33.6% Literature - 26.0% Music '1 41.8% Performing Arts 39.5% Local History 48.8% National History 27.5% 0.0% 20.0% 40.0% 60.0% 80.0% 100.0% Village Events • As in 2005 and 2006, more than 60% of respondents have attended Dancin' in the Street and Daisy Days one or more times in the past two years. Attendance at the Christmas Walk has dropped by 5.2% since 2005 and 46.5% of respondents have attended the Christmas Walk at least one time in the last 2 years. • When asked what other events, festivals, or activities respondents would attend if they were held in Clarendon Hills,most respondents indicated they would attend an art of craft fair(10.6%), more or different concerts (5.9%), or a food festival (4.1%). 12 Communication • As indicated on the 2006 survey, most respondents read the Trustee Topics newsletter every month for Village information (86.8%) and only 1.8% of respondents have never read the newsletter. Moreover, 85.5% of respondents rated the overall quality of the newsletter as good or excellent. A small percentage (11.4%) of respondents would like to receive an emailed version of the Trustee Topics newsletter every month. • Far less respondents visit the Village website or watch the Village's cable television station for Village information. Many respondents never visit the website (58.5%) or do not have access to the Internet at their home (8.8%). Most respondents who have visited the website (20.2%) rated the overall quality of the website as good. • Similar to the Village website, 50.3% of respondents never watch the Village's cable television station and 17.0% do not have cable television at home. Smoking Ban • When asked the question, "Assuming no legislation is passed by the State of Illinois or DuPage County, do you think the Clarendon Hills Village Board should pass an ordinance further restricting smoking in public places including restaurants and bars," 63.7% of respondents indicated that the Village Board should pass this ordinance. Since the distribution of this survey, the State of Illinois has passed such legislation. Refuse Service • Most respondents (79.2%) indicated that the refuse collectors have never missed picking up their garbage on a scheduled pick-up day. However, 12.0% indicated that the refuse collectors have missed their garbage or recycling or more times. • The majority of respondents (54.1%) indicated that the refuse collectors had never spilled or scattered their garbage or recycling. However, 37.4% of respondents indicated that the refuse collectors have spilled or scattered their garbage or recycling 1 or more times. The pie graph below illustrates this percentage. Frequency of Garbage Scattered or Spilled By Refuse Collectors Don't know/ 5 or more times: - missing: 7.0% 8.5% 3-4 times: Never spilled: 7.0% 54.I 1% 1-2 times: 23.4% 13 Quality of Life • Approximately 95% of respondents rated the overall quality of life in Clarendon Hills as good or better! Furthermore, a mean score based on a five-point scale, characterized the quality of life today as compared to 10 years ago as about the same. Respondents had a variety of ideas for improving the quality of life in Clarendon Hills. For the third year in a row, obtaining more and better businesses was cited most frequently(14.7%). • When respondents were asked open-endedly what 3 things they like best about Clarendon Hills, the top response for the third year in a row was convenient location (37.5%). People and residents (30.2%) and the small size and feeling of the Village (29.0%) were listed as the second and third best-liked quality. The results of a follow-up, closed-ended question asking for the major advantages of living in Clarendon Hills are illustrated below. Major Advantages of Clarendon Hills 2005-2007 80.0% iq5 60.0% v 40.0% 20.0% 0.0% Schools Location Shopping Transportation Housing Onlity Residential Friendliness of Recreational Neighborhoods Residents Amenities 2005 75.70/6 87.5% 8.4% 59.3% 58.3% 75.4% 65.2% 22.3% 02006 72.71/6 85.30/. 10.8% 66.1% 54.3% 68.0% 61.4% 23.90/6 --- 0 2007 73.7% 86.3% 10.8% 61.1% 59.1% 76.9% 62.6% 26.9% • When respondents were asked open-endedly what 3 things they like least about Clarendon Hills, the top 3 responses were the lack of shopping and restaurants (30.2%), high and increasing taxes and fees (16.4%), and teardowns and the construction associated with them (15.5%). The results of a follow-up, closed-ended question asking for the major disadvantages of living in Clarendon Hills are illustrated below. Major Disadvantages of Clarendon Hills 2005-2007 100.0°/° 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.00/0 Traffic Problems Street Conditions Recreational Amentities Housing Costs Distance of Employer E2005 24.8% 17.6% 11.8% 47.1% 6.1% 132006 23.9% 18.4% 13.1% 44.1% 3.4% ■2007 14.9% 8.5% 9.9% 45.6% 6.1% 14 Demographics In order to determine whether respondents of the community needs survey accurately represent the citizens of Clarendon Hills, the demographic information of respondents was compared to demographic information compiled by the 2000 U.S. Census Bureau. • 66.1% of respondents were between the ages of 20 and 59 and 31% of respondents were 60 years of age and older. According to the U.S. Census Bureau, the percentage of Clarendon Hills residents between the age 20 and 59 is 77.3% and the percentage of residents 60 years and over is 22.7%. Therefore, as in 2005 and 2006, people 60 and older are slightly overrepresented in this survey (or responded in greater numbers). • Taking the category "four or more persons per household" to equate to four, the average number of persons per household that responded to the survey was 2.62. This is comparable to the U.S. Census Bureau's 2000 figure of 2.65. • Results indicate that respondents as well as their spouses work throughout the Chicago Metropolitan Area. For the third year in a row, Chicago was most frequently cited as a place of work for respondents (13.7%) and spouses (14.0%). • 81.8% of respondents reside in a single-family home and 80.6% own the home. In addition, 18.2% of respondents live in a multi-family home and only 2.5% are rental properties. Since 69.3% of surveys were distributed to single-family homes and 30.7% were distributed to multi- family households, residents of single-family homes were more likely to return the survey and are therefore slightly overrepresented in the results. Vacancies in multi-family households can help to explain some of the underrepresentation of multi-family households. • For the third year in a row, the median income bracket of respondents was $100,000 - $150,000. This is slightly higher than the median income of $84,795 reported by the 2000 U.S. Census. Thus, households with larger combined incomes may have been more likely to respond to the survey. However, this finding may be connected to the vacancies of multi-family households and inflation in the cost of housing that has occurred since the 2000 U.S. Census. • As in 2005 and 2006, most respondents have resided in Clarendon Hills for 6 or more years (69.3%) and of these respondents, 44.5% of respondents have been here 16 years or more. 15 Clarendon Hills 2007 Community Needs Survey For each question, indicate your response by placing an"X" in the appropriate box. POLICE DEPARTMENT 1. Do you feel safe and secure in your neighborhood? 5. If yes,with whom have you had contact with? Yes 95.3% No 2.9% Dispatch 26.3% Records Staff 8.8% 2. Taking into consideration the last three years,what is your Community Service Officer 8.8% perception of the level of crime in Clarendon Hills? Police Officer 40.4% Has it increased,decreased,or remained the same? Sergeant/Deputy Chief/Chief 11.7% Increased 14.3% Investigator 2.6% Decreased 4.1% Remained the same 75.4% 6. What contact have you had with the Police Department over the past three years? (Check all that apply.) 3. Please respond whether you agree or disagree with the Emergency Situation 8.8% following statements. (Check one for each item.) Non-emergency Situation 38.3% Visited Police Department 26.3% Strongly No Strongly Agree Agree Opinion Disagree Disagree Requested Services 12.9% The police patrols in Traffic Violation 9.9% my neighborhood 12.0% 63.5% 7.9% 12.6% 1.8% Police Department Programs 3.8/o ° are satisfactory. Other 3.5°/p Traffic enforcement meets the needs of 102% 63 9% 7.* Please mark a response to each of the following aspects the community. . .2% 5.6% 16.7% 2. regarding your contact with the Police Department over the last three years. (If you have not had contact with the The Police give Police in a particular area,please leave blank.) proper attention to 10.2% 50.6% 31.9% 4.4% 2.0% Adequacy of Service: Excellent Good Fair Poor minor crimes. Provided by Dispatch 58.1% 33.1% 5.6% 3.2% The Police are providing Provided by Records ° ° ° appropriate 43.1% 45.1% 7.8% 3.9% community 21.9% 49.4% 24.0% 2.3% .9% Staff education and outreach programs. Provided by Community 50.0% 38.5% 9.6% 1.9% Service Officer Clarendon Hills police officers treat ° ° ° ° ° Provided by Police ° ° ° ° people with respect. 29.2/0 50.3/0 11.7/0 5.3/0 1.8/o Officer 53.2/0 31.9/0 9.2/0 5.7/o Provided by Sergeant/ 60.4% 22.6% 5.7% 11.3% Clarendon Hills Deputy Chief/Chief police officers are respected by the 26.0% 56.7% 11.7% 2.3% .9% Provided by Prosecutor 23.1% 46.2% 15.4% 15.4% community. Provided by Investigator 31.8% 54.5% 9.1% 4.5% 4. Have you had contact with the Police Department in the past Officer Attitude and ° ° ° three years?(If no,skip to question#8.) Behavior 50.8% 36.9% 7.7% 4.6% Yes 57.9% No 35.1% Response Time: Excellent Good Fair Poor Emergency 67.3% 25.5% 5.5% 1.8% Non-emergency 50.0% 42.5% 4.5% 3.0% 16 8. In your opinion,the level of speed enforcement by the Police 13. The Police Department regularly communicates prevention Department is: information on domestic violence,identity theft,child abuse, internet crime,etc.in the Village newsletter and on the Village Excessive 6.1% Adequate 69.9% Insufficient 17.3% website.How helpful has this information been? 9. In your opinion,the level of parking enforcement by the Police Very Helpful 19.3% Department is: Somewhat Helpful 29.5% Excessive 15.2% Adequate 73.1% Insufficient 6.7% Not Helpful 2.3% No Opinion 26.0% 10. Please mark the Police programs with which you are aware. 14. If you are a parent,are you receiving enough information about alcohol/drug use trends and prevention strategies? Citizen's Police Academy 27.5% Operation Life Saver 13.2% Yes 20.8% No 10.8% Not applicable 44.2% DARE School Program 76.6% ° 15. If you are a parent,would you call a youth officer to your home Neighborhood Crime Watch 46.5% to help you start a dialogue with your teen on drug use,risky Vacation House Watch 48.5% behavior,or unsafe driving? Home Security Checks 20.5% Crime Watch Alert 12.3% Yes 14.6% No 16.7% Not applicable 44.2% Senior Reassurance Program 12.0% SMART-Radar Trailer 29.5% 16. Overall,with respect to the services provided by the Police Department,I am: Extremely Very Somewhat Not No 11. How did you learn about the education and outreach programs Satisfied Satisfied Satisfied Satisfied O inion sponsored by the Police Department? Department o 0 10.8% 2.3% 0 Performance 15.2/0 44.4/0 6.4/o At Police Dept. 2.0% Other 19.4% Village Website 4.7% -School 10.3% Competence of 16.7% 43.3% 9.9% .6% 8.8% Family or Friend 18.7% -Newspaper 4.4% Employees Trustee Topics 40.9% Officer Attitude 19.6% 38.0% 10.5% 4.4% 7.0% Village TV Channel 6 1.5% and Behavior 12. Please indicate if you are interested in learning more about the Safety/Security 18.1% 44.4% 11.1% 2.3% 2.6% programs listed in question#10. Note the program(s)of in Village interest and include your name and address below or contact Chief Patrick Anderson at 323-2153 for more information. 17. The Police Department relies heavily upon volunteers for administrative support.If you are interested in becoming a Program(s)of interest volunteer,please include your name and telephone number below or contact Chief Patrick Anderson directly at 323-2153. Name Name Address Phone# FIRE DEPARTMENT 18. Have you had contact with the Fire Department in the past 19. If yes,with whom have you had contact with? three years?(If no,skip to question#22.) Yes 27.5% No 65.8% 9-1-1 Dispatch 10.2% Paramedic/EMT 11.7% Firefighter 13.2% Fire Personnel at Station 9.9% 17 20. What contact have you had with the Fire Department over 23. How did you learn about the education and outreach programs the past three years?(Check all that apply.) sponsored by the Fire Department? Emergency Situation-Ambulance/Fire etc. 13.2% At Fire Dept. 8.5% Other 16.7% Non-emergency Situation 13.5% Village Website 3.8% -School 8.5% Visited Fire Department 12.6% Family/Friend 14.3% -Newspaper 2.9% Requested Services 4.7% Trustee Topics 39.5% -Sign/Banner 1.5% Inspection Services 2.9% Village TV Channel 6 1.2% Fire Department Programs 3.8% Block Party 10.8% 24. Please indicate if you are interested in learning more about the Other 9% programs listed in question#22. Note the program(s)of interest and include your name and address below or contact Chief Brian Leahy at 654-1414 for more information. 21.* Please mark a response to each of the following aspects Program(s)of interest regarding your contact with the Fire Department over the Name past three years.(If you have not had contact with the Fire Department in a particular case,please leave blank.) Address Adequacy of Service: Excellent Good Fair Poor 25. Overall,with respect to the services provided by the Fire Provided by Dispatch 77.3% 16.7% 4.5% 1.5% Department,I am: Extremely Very Somewhat Not No Provided by Firefighter 82.0% 16.4% 1.6% - Satisfied Satisfied Satisfied Satisfied Opinion Department 27.8% 37.4% 3.8% - 17.3% Provided by o 0 0 o Perfonnance 84.5/0 12.1/0 1.7/0 1.7/o Paramedic/EMT Fire Protection 23.1% 36.5% 4.7% .3% 18.4% Services Provided by Fire 68.6% 27.5% 2.0% 2.0% Personnel at Station Fire Inspection of Commercial 9.9% 18.7% 2.3% - 46.8% Buildings Firefighter/EMT 84.1% 14.5% 1.4% - Attitude and Behavior Education on 20.5% 30.1% 4.7% - 25.4% Fire Prevention Response Time: Excellent Good Fair Poor Blood Pressure Emergency 88.9% 7.4% 3.7% _ Screenings& 12.3% 21.1% 2.9% .3% 39.8% CPR Classes Non-emergency 75.6% 24.4% - - Firefighter/ EMT Attitude 28.4% 26.3% 2.9% .3% 25.1% and Behavior 26. The Fire Department relies heavily upon local paid-on-call 22. Please mark the Fire programs with which you are aware. ("volunteer")firefighter/paramedics. Over the years,the number of volunteers has significantly decreased.In order to maintain Fire Department Open House 67.5% minimum service levels and appropriate response times,would Fire Prevention Week/Education at Schools 58.2% you support a tax increase for additional personnel? Fire Station Tours 47.1% yes 33.6% No 21.6% Don't Know/No Opinion 28.4% Home Fire Safety Inspections 17.0% 27. If you are interested in becoming a paid-on-call(volunteer) Block Party Attendance 56.1% firefighter/paramedic,please include your name and telephone Blood Pressure Screening 17.0% number below or contact Chief Brian Leahy at 654-1414. CPR Training 21.6% Name Fire Safety Trailer at Functions&Schools 26.0% Phone# 18 FINANCE DEPARTMENT Approximately twelve cents($.12)of every property tax dollar you pay goes to the Village.The Village's portion of property tax pays for the following services:Police,Fire,Public Works(street maintenance,snow removal,etc.),Building,Zoning,Planning,and Finance.The remaining$.88 of your property tax dollar goes to the Township,County,Grade and High School Districts,College of DuPage,Library,and Park District. 28. Do you feel you receive a fair level of service for the 31. Many municipalities offer the payment of utility bills by credit or property tax dollars you pay to the Village of Clarendon debit card for a small convenience fee.If the Village were to Hills? offer payment by credit and debit card,would you utilize this service? Yes 58.5% No 19.0% Don't Know/No Opinion 15.8% Yes 16.7% No 64.6% Don't Know/No Opinion 14.6% 29. How do you conduct routine business with the Village? 32. If the Village were to require an increase in revenue to sustain Check all that apply. (example:payment of water bills) Village services(e.g.fire services),how would you prefer to pay?(Please rank your order of preference with"1"being your Mail 51.5% Drop Box 22.5% first choice.) Direct Debit 20.5% Other 3.8% 1"Choice 2nd Choice 3rd Choice In Person 35.7% -Online Banking 3.2% Property Tax 20.8% 14.3%% 35.7% User Fees 44.7% 18.4% 13.2% Sales Tax 24.6% 31.6% 13.2% 30. Many municipalities offer online payments of utility bills for a 33. How would you rate the front desk service at the Village Hall? small convenience fee.If the Village were to offer online payments for water services in the future,would you utilize this Excellent 25.4% service? Good 34.8% Yes 19.6% No 58.8% Don't Know/No Opinion 18.4% Fair 8.8%Poor 1.8% Don't Know/No Opinion 27.2% PUBLIC WORKS 34. How would you rate the quality of the following services 36. Do you know that the Flagg Creek Water Reclamation District provided by Public Works? (formally Hinsdale Sanitary District)owns and operates the Excellent Good Fair Poor sanitary sewers? Street Maintenance 21.6% 53.5% 14.9% 5.0% Yes 80.4% No 17.3% Snow Plowing 42.1% 47.7% 6.4% .6% 37. Have you had sanitary sewer backups in the last two years? Storm Water Maintenance 17.3% 45.9% 19.3% 9.6% Yes 14.9% No 78.4% Don't Know 4.1% Streetscape(flowers, If yes,number of backups during the last two years: banners,entry signage, 26.0% 51.8% 13.5% 4.1% 1 2 3 4 parkway trees) 6.7% 2.6% 1.2% .3% 35. How would you rate the condition of street and road surfaces 38. How many times during the past year have you been without in the Village? drinking water for more than two hours? Excellent 15.2% None 72.8% Good 55.8% Once 14.6% Fair 20.8% Twice 3.2% Poor 4.7% Three or more .6% Don't Know/No Opinion .6% Don't Know 6.1% 19 39. The Village currently provides parkway tree trimming on a 43. Would you like to see additional beautification improvements? six-year rotational basis.Do you consider this amount: Yes 50.6% No 39.2% Excessive 1.2% Adequate 77.2% If yes,where of the following areas would you like to see Insufficient 19.0% additional beautification? Yes No 40. How would you rate the condition of sidewalks in the Village? Burlington Commuter Station 39.2% 9.4% East of Commuter Station along the 32.7% 13.2% Excellent 13.5% south side of the tracks Good 55.3% Enhancements at key entrances to the ° o Fair 24.0% Village(55'b St.,Ogden,Chicago) 38.9/0 10.8/o Poor 3.8% Other 9.1% - Don't Know/No Opinion 1.8% -Blue Lake 1.5% - -Downtown 1.5% - 44. The Village has entered into an agreement to lease the former water treatment building at Ann&Sheridan to the Historical 41. Since the Village has limited staff,it currently contracts out Society for 99 years.The goal of this lease is to create a snow removal services for sidewalks in the central business historical center called Heritage Hall that will display historical district at a cost of approximately$30,000 per year. Should the Village items,create local programming,and have additional Village continue this service? meeting space for the community. Do you support this project to establish Heritage Hall? Yes 49.1% No 20.5% Don't Know/No Opinion 27.5% Yes 54.4% No 21.6% Don't Know 21.] 42. Over the past five years,the Village has undertaken 45. Heritage Hall has been proposed as a venue for educational beautification projects throughout the community including programming.Which of the following types of programs would triangles,entryways,and projects in the downtown area. you attend at Heritage Hall?Check all that apply. Are you satisfied with the scope and level of these projects? National History 27.5% Music 41.8% Yes 74.9% No 14.6% Don't Know/No Opinion 7.9% Local History 48.8% Literature 26.0% Performing Arts 39.5% Fine Arts 33.6% BUILDING & ZONING/CODE ENFORCEMENT 46. The Village requires building permits for most types of home 48.* If you did apply for a permit,were adequate instructions improvement projects.In your opinion,is adequate information and information given to you to successfully obtain the about when a building permit is required available to residents? permit and complete the work? Yes 40.6% No 21.3% Don't Know/No Opinion 32.7% Yes 42.2% No 7.6% Don't Know/No Opinion 50.2% 47. Have you applied for a permit to construct any of the 49. How do you feel about the new single-family homes built following?(Check all that apply) under the current zoning provisions? Home Improvement 23.1% Agree Disagree Don't Know Driveway 10.2% The houses are too tall 46.2% 30.7% 12.9% New Residence 5.6% The houses are too large 51.2% 26.9% 14.3% (floor area) Other 1.2% There is not enough green o 0 0 space left on lots 61.7/0 23.1/0 12.0/o 20 50. What changes to the regulations on home construction 53. The Village publicizes zoning cases through the Village would you recommend? newsletter,mailings to surrounding residences,and posted notices at the Village Hall. Does this process provide sufficient notice on zoning cases? See Attachment Yes 48.8% No 12.3% Don't Know/No Opinion 31.9% 54. How well do you believe the following regulatory ordinances are enforced? 51. Have you applied for a case to be heard before the zoning Don't board of appeals? Excellent Good Fair Poor Know Yes 2.0% No 92.1% Weeds 5.8% 36.8% 15.2% 11.4% 24.3% Vehicle 13.7% 51.5% 11.1% 8.8% 9.4% Parking 52.* If you have applied for a case to be heard before the zoning Garbage 12.6% 54.1% 11.1% 6.7% 10.2% board of appeals,were adequate information and instructions provided to fulfill the necessary requirements of the application Storage of 7.0% 37.1% 16.1% 6.1% 26.6% process? Junk Yes 2.7% No 28.0% Don't Know/No Opinion 69.3% Construction and Site 5.6% 33.6% 24.9% 17.0% 14.0% Maintenance CENTRAL BUSINESS DISTRICT (downtown Clarendon Hills) 55. How satisfied are you with the following aspects of the central 57. Have you attended any of the following downtown Clarendon business district? Hills events in the past two years? Extremely Very Somewhat Not No Event 0 1 2 3 4 5+ Satisfied Satisfied Satisfied Satisfied Opinion Range of Daisy Days 12.6% 31.6% 26.6% .3% .9% .6% shopping 6% 8.2% 40.9% 44.4% 2.9% (June) choices Dancin' in the Streets 10.5% 25.7% 10.5% 5.3% 4.7% 18.6% Quality of Concerts shopping 1.8% 19.0% 42.1% 30.1% 4.4% (Summer) Availability of Christmas Wallc 19.6% 31.6% 14.3% .3% - .3% parking 3.2% 25.7% 40.6% 24.3% 2.9% December 58. What types of events,festivals,or activities would you Condition of buildings 3.2% 26.3% 48.2% 13.7% 5.3% attend if they were held in downtown Clarendon Hills? 56. How often do you shop in downtown Clarendon Hills? Art and/or Craft Fair 10.6% Family/Teen Event 1.8% 3 or more times a week 17.8% More/Different 5.9% Fanner's Market 1.8% 1 to 2 times a week 28.9% Concerts 2 to 3 times per month 20.8% Food Festival 4.1% Flea Market/Antique 1.8% Once per month 12.6% Show Less than once per month 12.9% Camival/Fair 2.4% Oktoberfest 1.5% Never shop downtown 3.8% No Change/ 2.4% Sidewalk Sale/ 1.5% Adequate As Is Business Promotion 21 OTHER VILLAGE SERVICES 59. The Village distributes the monthly newsletter Trustee Topics. 64. The Village operates an information page on cable television How frequently do you read this newsletter? channel 6.How frequently do you use this resource for Village information? Every Month 86.8% Sometimes 9.9% Daily 2.0% Never 1.8% Weekly 6.4% Monthly 19.0% 60. If you have read the Trustee Topics newsletter,how would you Never watch channel 6 50.3% rate the overall quality of the newsletter? Do not have cable television 17.0% Excellent 30.7% Good 54.4% 65. Assuming no legislation is passed by the State of Illinois or DuPage County,do you think the Clarendon Hills Village Fair 10.2% Board should pass an ordinance further restricting smoking in Poor - public places including restaurants and bars? Don't Know/No Opinion 1.8% Yes 63.7% No 25.1% Don't Know/No Opinion 9.1% 61. Would like to receive an emailed version of Trustee Topics in addition to the monthly mailing.If yes,please include your email address below or contact the Village at 323-3500 x22. 66. In the past year,did the refuse collectors ever miss picking up your garbage or recycling on the scheduled pick-up day? Yes 11.4% If yes,how many times would you say this has occurred? No,never missed 79.2% 62. The Village operates a Village website at Yes, 1-2 times 10.5% www.clarendon-hill.il.us.How frequently do you visit the Yes,3-4 times 1.5% website? Yes,5+times - Daily - Don't Know 6.1% Weekly 1.8% Monthly 22.5% Never visit website 58.5% 67. In the past year,did the refuse collectors ever spill or scatter Do not have access to the internet 8.8% garbage or recycling?If yes,how many times would you say this has occurred? 63. if you have visited the Village's website,how would you rate the overall quality of the site? No,never spilled 54.1% Yes, 1-2 times 23.4% Excellent 2.0% Yes,3-4 times 7.0% Good 20.2% Fair 9.9% Yes,5+times 7.0% Don't Know 5.8% Poor .9% Don't Know/No Opinion 25.7% 22 QUALITY OF LIFE 68. Taking all things into consideration,how would you rate 72. What suggestions do you have to improve the quality of life your overall quality of life in Clarendon Hills? in Clarendon Hills? Excellent 53.2% More/Better 14.7% Decrease Traffic 3.5% Businesses Good 41.8% Improve Park District 4.7% Decrease Building 3.2% Fair 2.6% Programs/Services Construction Poor - Downtown 3.5% Other: See Attachment ° Redevelopment Don't Know/No Opinion .3% 69. How would you rate the quality of life in Clarendon Hills 73. What do you consider to be the major assets and advantages today as compared to ten years ago? of living in Clarendon Hills?(Check all that apply.) Much Better 9.1% Schools 73.7% Somewhat Better 22.2% Location 83.6% About the Same 33.9% Shopping 10.8% Somewhat Worse 12.6% Transportation 61.1% p Much Worse 1.2% Housing Quality 59.1% Residential Neighborhoods 76.9% 70. What three things do you like best about living in Friendliness of Residents 62.6% Clarendon Hills? Recreational Amenities 26.9% Other 2.1% Convenient Location 37.5% Schools 26.4% 74. What do you consider to be major disadvantages of living in Friendly People 30.2% Safety 20.2% Clarendon Hills?(Check all that apply.) Small Size/Feeling 29.0% Other: See Attachment Traffic Problems 14.9% Street Conditions 8.5% Recreational Amenities 9.9% Housing Costs 45.6% 71. What three things do you like least about living in Distance of Employer 6.1% Clarendon Hills? Shopping 46.2% Other 20.2% % Lack of Commerce 30.2% Traffic Problems 10.3% -Taxes 4.4 -Lack of Commerce 2.4% High/Increasing Taxes 16.4% Lack of Curbs 4.7% -Train(traffic,station,etc.) 1.8% Teardowns/Construction 15.5% Other: See Attachment -Parking 1.5% -Teardowns/Construction 1.5% DEMOGRAPHICS (Information for statistical purposes only) 75. Check the box that best describes your age. 76. How many people currently live in your household? Under 20 - 50-59 23.7% One 21.1% 20-29 2.9% 60-69 14.6% Two 28.1% 30-39 15.5% 70 and over 16.4% Three 14.9% 40-49 24.0% Four or more 33.0% 23 77. Please indicate the cities where you and your spouse are 80. What is your combined household income? employed(if applicable). Respondent Spouse Under$25,000 1.8% Chicago 13.7% Chicago 14.0% $25,000 to$49,999 9.6% Retired 8.5% Retired 4.4% $50,000 to$74,999 10.8% Clarendon Hills 6.7% Clarendon Hills 4.1% $75,000 to$99,999 9.6% Hinsdale 5.8% Oak Brook 2.6% Oak Brook 4.1% Hinsdale 1.50� 100,000 to S 149,999 19.1% Downers Grove 2.9% $150,000 and over 30.7% 78. Please indicate the type of home in which you currently live and whether you own or rent. 81. Please indicate the geographic area that most accurately Own Rent describes where you reside in the Village. Single-Family 80.6% 1.2% Apartment - 2.5/o ° North of Chicago Avenue 14.3% Condominium 8.6% - North of Burlington Northern Railroad 35.1% Townhome 7.1% _ Tracks and South of Chicago Avenue South of Burlington Northern Railroad o Tracks and North of 55th Street 33.0/o 79. How long have you been a resident of Clarendon Hills? South of 55th Street 12.6% Less than one year 3.8% 82. Would you like a copy of the results of this survey?If yes, 1-5 years 22.5% please provide your name and address at the end of the survey 6-10 years 14.0% so we can send you a copy.Your name will be kept separate 11-15 years 10.8% from the tabulated results. Results will also be posted to the 16-20 years 8.5/o o Village's website and on file at Clarendon Hills Public Library. More than 20 years 36.0% Yes 31.6% No 38.6% Suggestions/Comments: See Attachment 24 OPEN-ENDED RESPONSES 50. What changes to the regulations on home construction would you recommend? Reduce or Limit 12.9% Better Drainage/Flooding 2.9% FAR/Home Size Control Reduce or Limit Height 6.2% Eliminate Fire Sprinkler 1.8% Requirement Increase Green Space 5.3% Support for Neighbors/Give 1.8% Notice of Construction Better Enforcement of Rules 4.4% Better Clean Up of Sites 1.5% Increase Green Space 3.8% Regulate Appearance/ 1.5% Duplication of Homes 70. What three things do you like best about living in Clarendon Hills? (Many respondents listed more than three things.) Convenient Location (Train, 37.5% Downtown Clarendon Hills 4.7% Hwys., Shopping) People/Friends/Neighbors 30.2% My Neighborhood 4.4% Small Town/Community Size 29.0% Easy to Walk Places/ 4.1% or Feeling Close to Town School 26.4% Village Services/Staff 3.9% Safety 20.2% CH Businesses 3.2% Quiet/Peaceful 10.6% Family Oriented 2.6% Appearance(Attractive, Clean) 9.0% Streets (Winding, Condition) 2.6% Housing/Property Quality 6.2% Village Festivals 2.4% Trees/Greenery 5.3% My Home 2.1% Parks/Pools 5.0% Property Values 1.5% 25 71. What three things do you like least about living in Clarendon Hills? (Many respondents listed more than three things.) Lack of Shopping/Restaurants 30.2% Police Department 3.5% High/Increasing Taxes & 16.4% Village Officials/Politics/Staff 3.5% Fees Teardowns/Housing 15.5% Access into/out of the Village 2.9% Construction Traffic (congestion, speeding, 10.3% Changing/Loss of Charm 2.4% noise) Lack of Curbs 4.7% Parks District Offerings 2.4% Parking 4.1% Loss of Green Space 2.1% 4.1% Street Conditions 2.1% People/Residents/Neighbors Downtown 3.8% Lack of Diversity 1.8% Housing Costs/Lack or 3.8% Lack of Street Lighting 1.8% Affordable Housing Train 3.8% Schools 1.8% Water/Drainage Management 3.8% Animal Concerns 1.5% 72. What suggestions do you have to improve the quality of life in Clarendon Hills? Need More and Better 14.7% Better Code Enforcement 2.4% Businesses Improve Park District 4.7% Better Police Enforcement 2.1% Programs/ Services Downtown Redevelopment/ 3.5% Lower/Maintain Property 2.1% Renovations Taxes Traffic Control 3.5% Access/Traffic Flow from 1.8% Ogden Avenue Decrease Building 3.2% Curbs 1.5% Construction Improve Stormwater/Drainage 2.9% Management 26 0 C/ry Reviewed By: J T Legal El Agenda Item Number A Finance ❑ OB #4 EST. 1836 Engineer El City Administrator 8 Human Resources El Tracking Number cw'.4s- 0 Community Development El Ian ®` ' Police ❑ ADM 2011-24 <LE ��'� Public Works ❑ Agenda Item Summary Memo Title: Procedural ordinance Meeting and Date: Administration—October 20, 2011 Synopsis: See attached memo. Council Action Previously Taken: Date of Action: September 2011 Action Taken: Discussion Item Number: Type of Vote Required: Majority Council Action Requested: Discussion of ordinance sections Submitted by: Bart Olson Administration Name Department Agenda Item Notes: o Memorandum R To: Administration Committee EST. 1836 From: Bart Olson City Administrator rMAVew �° Date: October 14, 2011 �� KowellCwrty Subject: Procedural Ordinance LCE �v This item was last discussed by the Administration Committee in September. Several proposals were made on changes to the sections below,but no specific changes were authorized by the committee. So, the sections below were the same ones that were presented to the committee in September. Staff seeks direction from the committee on the ordinance and its contents. 1) City Council meetings: a. City Council Meetings shall be regularly scheduled to convene on the 2nd and 4" Tuesday's of each month at 7:00 p.m. in the City Hall Council Chambers. b. City Council Meetings shall be generally conducted according to the agenda template attached hereto (most recent template will be attached). c. No application presented during a public hearing shall be voted on during the same City Council meeting in which that public hearing is held. This provision may be waived by a supermajority of the City Council. d. City Council meeting agenda items may be added by the Mayor, consent of four (4) aldermen, or direction from a committee. e. The Mayor shall preside over City Council meeting as the Chairman, unless the Mayor is unavailable, at which time the Mayor-Pro-Tem shall preside. f. The City Council shall appoint the Mayor Pro Tem at the first City Council meeting each May. The appointment shall occur by calling for open nominations at the meeting, and then a roll call votes on the nominations. 2) Committees: a. The Mayor shall be a non-voting member of all standing committees. b. The Mayor shall select committee rosters at the first City Council meeting in May following a municipal consolidated election (i.e. every two years). c. Committee rosters may be switched by mutual, unanimous consent of the aldermen trading seats and the Mayor. d. The Mayor shall select committee chairmen and vice-chairmen. e. Any alderman may add any agenda item to any committee agenda. f. Chairmen shall select liaisons to other organizations and boards by any means they deem necessary, provided that the other organizations by-laws may govern the selection of the liaison. g. The four committees shall be: i. Public Works ii. Public Safety iii. Administration iv. Economic Development h. Each committee shall be presided over by its chairman, or in the absence of the chairman, the vice-chairman. i. Committee meetings may be cancelled by the Chairman of the committee if there is a not a quorum of the members present, or there are no agenda items which require action by a committee. j. When moving items from the committee agenda to a City Council agenda, the committee shall make a recommendation whether that item should be on consent agenda or the committee's report. If on the committee's report, the committee shall make a recommendation whether the item is up for first reading, or is on the City Council agenda for action. \4�0D C/T` Reviewed By: Agenda Item Number J� -A_, 0-0 Legal ❑ OB #5 Er'l- EST. - 1836 Finance ❑ Engineer ❑ Tracking Number City Administrator ❑ ;$j ^,WaS 0� Consultant ❑ U..iY Kenndl ® ADM 2011-41 LL.E �o.`' ❑ Agenda Item Summary Memo Title: Redistricting—Ward Maps Meeting and Date: Administration Committee 10/20/2011 Synopsis: Council Action Previously Taken: Date of Action: Action Taken: Item Number: Type of Vote Required: Council Action Requested: Submitted by: Bart Olson Administration Name Department Agenda Item Notes: Packet materials were not available at the time of packet production and will be presented at the meeting. '`Eo CI p Reviewed By: Agenda Item Number r° 0-� Legal ❑ OB #6 EST. Z 1836 Finance ❑ ' — Engineer ❑ -4 Q �-E (0 City Administrator Tracking Number ' °l,",C- Police ❑ f�LE Human Resources ❑ PW 2011-36 Public Works ❑ Agenda Item Summary Memo Title: Solid Waste Franchise Agreement Meeting and Date: Administration Committee-October 20, 2011 Synopsis: Review of a solid waste collection RFP. Council Action Previously Taken: Date of Action: N/A Action Taken: Item Number: Type of Vote Required: Majority Council Action Requested: Discussion and approval of RFP document Submitted by: Bart Olson Administration Name Department Agenda Item Notes: REQUEST FOR PROPOSAL Name of Proposing Company: Project Name: Solid Waste Collection Services Proposal No.: Proposal Due: DATE (a,4:30 pm (FOUR WEEK WINDOW) Proposal Openings DATE (a4 4:31 p.m. Required of All Proposers: Deposit: $5,000.00 Letter of Capability of Acquiring Performance Bond: Not Required Required of Awarded Contractor: Performance Bond/Letter of Credit: $500,000.00 Certificate of Insurance: Required Legal Advertisement Published: DATE AT BEGINNING OF WINDOW Date Issued: DEADLINE MINUS FOUR WEEKS This document consists of 44 pages. Return original and two duplicate copies of proposal along with one compact disc with proposal information contained on it in a *.doc (Microsoft Word) or *.pdf(Abode Acrobat) version in a sealed envelope marked with the Proposal Number as noted above to: JOHN G me BART OLSON CITY ADMINISTRATOR UNITED CITY OF YORKVILLE 800 GAME FARM ROAD YORKVILLE, IL 60560 PHONE: 630-553-4350 FAX: 630-553-7575 www.yorkville.il.us 1 The UNITED CITY OF YORKVILLE will receive proposals Monday thru Friday, 8:00 A.M. to 4:30 P.M. at City Hall, 800 Game Farm Road, Yorkville, IL 60560. SPECIFICATIONS MUST BE MET AT THE TIME THE PROPOSAL IS DUE. The City Council reserves the right to accept or reject any and all proposals, to waive technicalities and to accept or reject any item of any proposal. The docl.ImclltJ cV11Jt1l"'..lg componexAl p(. ' Vf.his contract are the 1VllcVY�Illg. I. REQUEST FOR PROPOSALS II. TERMS & CONDITIONS III. DETAILED SPECIFICATIONS IV. PROPOSAL/CONTRACT FORM DO NOT DETACH ANY PORTION OF THIS DOCUMENT. INVALIDATION COULD RESULT. Proposers MUST submit an original, 2 additional paper copies and one compact disc of the total proposal. Upon formal award of the proposal, the successful Proposer will receive a copy of the executed contract. 2 I. REQUEST FOR PROPOSALS 1. GENERAL 1.1 Notice is hereby given that United City of Yorkville will receive sealed proposals up to DATE at 4:30 p.m. 1.2 Proposals will be opened and read aloud in the City Council Chambers at Yorkville City Hall, 800 Game Farm Road, on DATE at 4:31 p.m. 1.2 Proposals must be received at the United City of Yorkville by the time and date specified. Proposals received after the specified time and date will not be accepted and will be returned unopened to the Proposer. 1.3 Proposal forms shall be sent to the United City of Yorkville, ATTN: Bart Olson,in a sealed envelope marked "SEALED PROPOSAL". The envelope shall be marked with the name of the project, date, and time set for receipt of proposals. 1.4 All proposals must be submitted on the forms supplied by the City and signed by a proper official of the company submitting proposal. Telephone, email and fax proposals will not be accepted. 1.5 By submitting this proposal, the proposer certifies under penalty of perjury that they have not acted in collusion with any other proposer or potential Proposer. 2. PREPARATION OF PROPOSAL 2.1 It is the responsibility of the proposer to carefully examine the specifications and proposal documents and to be familiar with all of the requirements, stipulations, provisions, and conditions surrounding the proposed services. 2.2 No oral or telephone interpretations of specifications shall be binding upon the City. All requests for interpretations or clarifications shall be made in writing and received by the City at least five (5)business days prior to the date set for receipt of proposals. All changes or interpretations of the specifications shall be made by the City in a written addendum to our proposer's of record. 2.3 In case of error in the extension of prices in the proposal, the hourly rate or unit price will govern. In case of discrepancy in the price between the written and numerical amounts, the written amount will govern. 2.4 All costs incurred in the preparation, submission, and/or presentation of any proposal including any proposer's travel or personal expenses shall be the sole responsibility of the proposer and will not be reimbursed by the City. 2.5 The proposer hereby affirms and states that the prices quoted herein constitute the total cost to the City for all work involved in the respective items and that this cost also includes all insurance, royalties, transportation charges, use of all tools and equipment, superintendence, overhead expense, all profits and all other work, services and conditions necessarily involved in the work to be done and materials to be furnished in accordance 3 with the requirements of the Contract Documents considered severally and collectively. 3. MODIFICATION OR WITHDRAWAL OF PROPOSALS 3.1 A Proposal that is in the possession of the City may be altered by a letter bearing the signature or name of person authorized for submitting a proposal,provided that it is received prior to the time and date set for the bid opening. Telephone, email or verbal alterations of a proposal will not be accepted. 3.2 A Proposal that is in the possession of the City may be withdrawn by the proposer, up to the time set for the proposal opening,by a letter bearing the signature or name of person authorized for submitting proposals. Proposals may not be withdrawn after the proposal opening and shall remain valid for a period of ninety(90) days from the date set for the proposal opening, unless otherwise specified. 4. SECURITY FOR PERFORMANCE 4.1 The awarded contractor, within thirteen (13) calendar days after acceptance of the proposer's proposal by the City, shall furnish security for performance acceptable to the City when required under the documents. Such security shall be either a satisfactory performance bond (bonding company must be licensed to do business in Illinois) or a letter of credit on the form provided by the City and available from the City's Attorney. NOTE: As evidence of capability to provide such security for performance, each proposer shall submit with the proposal either a letter executed by its surety company indicating the proposer's performance bonding capability, or a letter from a bank or savings and loan within twenty-five miles of the corporate boundaries of the City indicating its willingness and intent to provide a letter of credit for the proposer. 5. DELIVERY 5.1 All proposal prices are to be quoted, delivered F.O.B. City of Yorkville, 800 Game Farm Road, Yorkville, IL 60560. 6. TAX EXEMPTION 6.1 The City is exempt from Illinois sales or use tax for direct purchases of materials and supplies. A copy of the Illinois Sales Tax Exemption Form will be issued upon request. Our federal identification will also be provided to selected vendor. 7. RESERVED RIGHTS 7.1 The City of Yorkville reserves the exclusive right to waive sections, technicalities, irregularities and informalities and to accept or reject any and all proposals and to disapprove of any and all subcontractors as may be in the best interest of the City. Time and date requirements for receipt of proposal will not be waived. 4 II. TERMS AND CONDITIONS 8. CITY ORDINANCES 8.1 The successful proposer will strictly comply with all ordinances of the City of Yorkville and laws of the State of Illinois. 9 USE OF CITY'S NAME 9.1 The proposer is specifically denied the right of using in any form or medium the name of the City for public advertising unless express permission is granted by the City. 10. INDEMNITY AND HOLD HARMLESS AGREEMENT 10.1 To the fullest extent permitted by law, the Proposer shall indemnify,keep and save harmless the City and its agents, officers, and employees, against all injuries, deaths, losses, damages, claims, suits, liabilities,judgments, costs and expenses, which may arise directly or indirectly from any negligence or from the reckless or willful misconduct of the Proposer, its employees, or its subcontractors, and the Proposer, its employees, or its subcontractors, and the Proposer shall at its own expense, appear, defend and pay all charges of attorneys and all costs and other expenses arising therefrom or incurred in connection therewith, and, if any judgment shall be rendered against the City in any such action, the Proposer shall, at its own expense, satisfy and discharge the same. This Agreement shall not be construed as requiring the Proposer to indemnify the City for its own negligence. The Proposer shall indemnify, keep and save harmless the City only where a loss was caused by the negligent, willful or reckless acts or omissions of the Proposer, its employees, or its Subcontractors. 11. NONDISCRIMINATION 11.1 Proposer shall, as a party to a public contract: (a) Refrain from unlawful discrimination in employment and undertake affirmative action to assure equality of employment opportunity and eliminate the effects of past discrimination; (b) By submission of this proposal, the Proposer certifies that he is an "equal opportunity employer" as defined by Section 2000(e) of Chapter 21, Title 42, U.S. Code Annotated and Executive Orders #11246 and#11375, which are incorporated herein by reference. The Equal Opportunity clause, Section 6.1 of the Rules and Regulations of the Department of Human Rights of the State of Illinois, is a material part of any contract awarded on the basis of this proposal. 11.2 It is unlawful to discriminate on the basis of race, color, sex,national origin, ancestry, age, marital status, sexual orientation,physical or mental handicap or unfavorable discharge for military service. Proposer shall comply with standards set forth in Title VII of the Civil Rights Act of 1964, 42 U.S.C. Secs. 2000 et seq., The Human Rights Act of the State of Illinois, 775 ILCS 511-101et. seq., and The Americans With Disabilities Act, 42 U.S.C. Secs. 12101 et. seq. 5 12. SEXUAL HARASSMENT POLICY 12.1 The proposer, as a party to a public contract, shall have a written sexual harassment policy that: 12.1.1 Notes the illegality of sexual harassment; 12.1.2 Sets forth the State law definition of sexual harassment; 12.1.3 Describes sexual harassment utilizing examples; 12.1.4 Describes the Proposer's internal complaint process including penalties; 12.1.5 Describes the legal recourse, investigative and complaint process available through the Illinois Department of Human Rights and the Human Rights Commission and how to contact these entities; and 12.1.6 Describes the protection against retaliation afforded under the Illinois Human Rights Act. 13. EQUAL EMPLOYMENT OPPORTUNITY 13.1 In the event of the Proposer's non-compliance with the provisions of this Equal Employment Opportunity Clause, the Illinois Human Rights Act or the Rules and Regulations of the Illinois Department of Human Rights ("Department"), the Proposer may be declared ineligible for future contracts or subcontracts with the State of Illinois or any of its political subdivisions or municipal corporations, and the contract may be canceled or voided in whole or in part, and such other sanctions or penalties may be imposed or remedies invoked as provided by statute or regulation. During the performance of this contract,the Proposer agrees as follows: 13.1.1 That it will not discriminate against any employee or applicant for employment because of race, color,religion, sex,marital status, national origin or ancestry, age, physical or mental handicap unrelated to ability, sexual orientation, sexual identity or an unfavorable discharge from military service; and further that it will examine all job classifications to determine if minority persons or women are underutilized and will take appropriate affirmative action to rectify any such underutilization. 13.1.2 That, if it hires additional employees in order to perform this contract or any portion thereof, it will determine the availability(in accordance with the Department's Rules and Regulations) of minorities and women in the area(s) from which it may reasonably recruit and it will hire for each job classification for which employees are hired in such a way that minorities and women are not underutilized. 13.1.3 That, in all solicitations or advertisements for employees placed by it or on its behalf, it will state that all applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex,marital status, national origin or ancestry, age, physical or mental handicap unrelated to ability, or an unfavorable discharge from military services. 13.1.4 That it will send to each labor organization or representative of workers with which it has or is bound by a collective bargaining or other agreement or 6 understanding, a notice advising such labor organization or representative of the Proposer's obligations under the Illinois Human Rights Act and the Department's Rules and Regulations. If any such labor organization or representative fails or refuses to cooperate with the Proposer in its efforts to comply with such Act and Rules and Regulations, the Proposer will promptly so notify the Department and the contracting agency and will recruit employees from other sources when necessary to fulfill its obligations thereunder. 13.1.5 That it will submit reports as required by the Department's Rules and Regulations, furnish all relevant information as may from time to time be requested by the Department or the contracting agency, and in all respects comply with the Illinois Human Rights Act and the Department's Rules and Regulations. 13.1.6 That it will permit access to all relevant books, records, accounts and work sites by personnel of the contracting agency and the Department for purpose of investigation to ascertain compliance with the Illinois Human Rights Act and the Department's Rules and Regulations. 13.1.7 That it will include verbatim or by reference the provisions of this clause in every subcontract it awards under which any portion of the contract obligations are undertaken or assumed, so that such provisions will be binding upon such subcontractor. In the same manner as with other provisions of this contract, the Proposer will be liable for compliance with applicable provisions of this clause by such subcontractors; and further it will promptly notify the contracting agency and the Department in the event any subcontractor fails or refuses to comply therewith. In addition, the Proposer will not utilize any subcontractor declared by the Illinois Human Rights Commission to be ineligible for contracts or subcontracts with the State of Illinois or any of its political subdivision or municipal corporations. 14. DRUG FREE WORK PLACE 14.1 Proposer, as a party to a public contract, certifies and agrees that it will provide a drug free workplace by: 14.2 Publishing a statement: (1)Notifying employees that the unlawful manufacture, distribution, dispensation, possession or use of a controlled substance, including cannabis, is prohibited in the City's or proposer's workplace. (2) Specifying the actions that will be taken against employees for violations of such prohibition. (3)Notifying the employee that, as a condition of employment on such contact or grant, the employee will: (A) abide by the terms of the statement; and (B) notify the employer of any criminal drug statute conviction for a violation occurring in the workplace no later than five (5) days after such conviction. 14.3 Establishing a drug free awareness program to inform employee's about: (1)the dangers of drug abuse in the workplace; (2) the City's or proposer's policy of maintaining a drug free workplace; (3) any available drug counseling, rehabilitation and employee assistance programs; (4)the penalties that may be imposed upon employees for drug violations. 14.4 Providing a copy of the statement required above to each employee engaged in the 7 performance of the contract or grant and to post the statement in a prominent place in the workplace. 14.5 Notifying the contracting or granting agency within ten (10) days after receiving notice of any criminal drug statute conviction for a violation occurring in the workplace no later than five(5) days after such conviction from an employee or otherwise receiving actual notice of such conviction. 14.6 Imposing a sanction on, or requiring the satisfactory participation in a drug abuse assistance or rehabilitation program by any employee who is so convicted as required by section 5 of the Drug Free Workplace Act. 14.7 Assisting employees in selecting a course of action in the event drug counseling, treatment and rehabilitation is required and indicating that a trained referral team is in place. 14.8 Making a good faith effort to continue to maintain a drug free workplace through implementation of the Drug Free Workplace Act. 15. PREVAILING WAGE ACT 15.1 Proposer agrees to comply with the Illinois Prevailing Wage Act, 820 ILCS 130/1 et seq., for all work completed under this contract. Proposer agrees to pay the prevailing wage and require that all of its subcontractors pay prevailing wage to any laborers, workers or mechanics who perform work pursuant to this contract or related subcontract. 15.2 Proposer and each subcontractor shall keep or cause to be kept an accurate record of names, occupations and actual wages paid to each laborer, workman and mechanic employed by the Proposer in connection with the contract. This record shall be open to inspection at all reasonable hours by any representative of the City or the Illinois Department of labor and must be preserved for four(4) years following completion of the contract. 16. INSURANCE REQUIREMENTS— 16.1 Prior to the beginning of the contract period, Contractor and any Subcontractors shall procure, maintain and pay for such insurance as will protect against claims for bodily injury of death, or for damage to property, including loss of use, which may arise out of operations by the Contractor or Subcontractor or any Sub-Sub Contractor or by anyone employed by any of them, or by anyone for whose acts any of them may be liable. Such insurance shall not be less than the greater of coverages and limits of liability specified below or any coverages and limits of liability specified in the Contract Documents or coverages and limits required by law unless otherwise agreed to by the City. Workers Compensation $500,000 Statutory Employers Liability $1,000,000 Each Accident $1,000,000 Disease Policy Limit $1,000,000 Disease Each Employee 8 Comprehensive General Liability $2,000,000 Each Occurrence $2,000,000 Aggregate (Applicable on a Per Project Basis) Commercial Automobile $1,000,000 Each Accident Liability Umbrella Liability $ 5,000,000 16.2 Commercial General Liability Insurance required under this paragraph shall be written on an occurrence form and shall include coverage for Products/Completed Operations, Personal Injury with Employment Exclusion (if any) deleted, Blanket XCU and Blanket Contractual Liability insurance applicable to defense and indemnity obligations and other contractual indemnity assumed under the Contract Documents.''-' 16.3 Comprehensive Automobile Liability Insurance required under this paragraph shall include coverage for all owned,hired and non-owned automobiles. 16.4 Workers Compensation coverage shall include a waiver of subrogation against the City. 16.5 Comprehensive General Liability, Employers Liability and Commercial Automobile Liability Insurance may be arranged under single policies for full minimum limits required, or by a combination of underlying policies with the balance provided by Umbrella and/or Excess Liability policies. 16.6 Contractor and all Subcontractors shall have their respective Comprehensive General Liability(including products/completed operations coverage), Employers Liability, Commercial Automobile Liability, and Umbrella/Excess Liability policies endorsed to add the "City of Yorkville, its officers, officials, employees and volunteers" as "additional insureds"with respect to liability arising out of operations performed; claims for bodily injury or death brought against City by any Contractor of Subcontractor employees, or the employees of Subcontractor's subcontractors of any tier, however caused, related to the performance of operations under the Contract Documents. Such insurance afforded to the City shall be endorsed to provide that the insurance provided under each policy shall be Primary and Non-Contributory. 16.7 Contractor and all Subcontractors shall maintain in effect all insurance coverages required by the Contract Documents at their sole expense and with insurance carriers licensed to do business in the State of Illinois and having a current A. M. Best rating of no less than A-VIII. In the event that the Contractor or any Subcontractor fails to procure or maintain any insured required by the Contract Documents, the City may, at its option,purchase such coverage and deduct the cost thereof from any monies due to the Contractor or Subcontractor, or withhold funds in an amount sufficient to protect the City, or terminate this Agreement pursuant to its terms. 16.8 All insurance policies shall contain a provision that coverages and limits afforded hereunder shall not be canceled,materially changed,non-renewed or restrictive modifications added, without thirty(30) days prior written notice to the City. Renewal 9 certificates shall be provided to the City not less than five(5)prior to the expiration date of any of the required policies. All Certificates of Insurance shall be in a form acceptable to City and shall provide satisfactory evidence of compliance with all insurance requirements. The City shall not be obligated to review such certificates or other evidence of insurance, or to advise Contractor or Subcontractor of any deficiencies in such documents, and receipt thereof shall not relieve the Contractor or Subcontractor from, nor be deemed a waiver the right to enforce the terms of the obligations hereunder. The City shall have the right to examine any policy required and evidenced on the Certificate of Insurance. 17. COPYRIGHT/PATENT INFRINGEMENT 17.1 The Proposer agrees to indemnify, defend, and hold harmless the City against any suit, claim, or proceeding brought against the City for alleged use of any equipment, systems, or services provided by the Proposer that constitutes a misuse of any proprietary or trade secret information or an infringement of any patent or copyright. 18. COMPLIANCE WITH OSHA STANDARDS 18.1 Equipment supplied to the City must comply with all requirements and standards as specified by the Occupational Safety and Health Act. All guards and protectors as well as appropriate markings will be in place before delivery. Items not meeting any OSHA specifications will be refused. 19. CERCLA INDEMNIFICATION 19.1 In the event this is a contract that has environment aspects, the Awarded Proposer shall, to the maximum extent permitted by law, indemnify, defend, and hold harmless the City, its officers, employees, agents, and attorneys from and against any and all liability, including without limitation, costs of response, removal,remediation, investigation, property damage, personal injury, damage to natural resources,health assessments,health settlements, attorneys' fees, and other related transaction costs arising under the Comprehensive Environmental Response, Compensation, and Liability Act(CERCLA) of 1980, 42 U.S.C.A. Sec. 9601, et seq., as amended, and all other applicable statutes, regulations, ordinances, and under common law for any release or threatened release of the waste material collected by the Awarded Proposer,both before and after its disposal. 20. SUBLETTING OF CONTRACT 20.1 No contract awarded by the City shall be assigned or any part sub-contracted without the written consent of the City Administrator. In no case shall such consent relieve the Awarded Proposer from their obligation or change the terms of the contract. 22. TERMINATION OF CONTRACT 22.1 The City reserves the right to terminate the whole or any part of this contract,upon ten (10) days' written notice to the Awarded Proposer, in the event of default by the Awarded Proposer. Default is defined as failure of the Awarded Proposer to perform any of the provisions of this contract or failure to make sufficient progress so as to endanger performance of this contract in accordance with its terms. In the event that the Awarded Proposer fails to cure the default upon notice, and the City declares default and termination, the City may procure, upon such terms and in such manner as the City may deem appropriate, supplies or services similar to those so terminated. The Awarded Proposer shall be liable for any excess costs for such similar supplies or services unless 10 acceptable evidence is submitted to the City that failure to perform the contract was due to causes beyond the control and without the fault or negligence of the Awarded Proposer. Any such excess costs incurred by the City may be set-off against any monies due and owing by the City to the Awarded Proposer. 23. BILLING& PAYMENT PROCEDURES 23.1 Payment will be made upon receipt of an invoice. Once an invoice has been verified, the invoice will be processed for payment in accordance with the City payment schedule, policy and procedures. 23.2 The City shall review in a timely manner each bill or invoice after its receipt. If the City determines that the bill or invoice contains a defect making it unable to process the payment request, the City shall notify the Proposer requesting payment as soon as possible after discovering the defect pursuant to rules promulgated under 50 ILCS 505/1 et seq. The notice shall identify the defect and any additional information necessary to correct the defect. 23.3 Please send all invoices to the attention of City of Yorkville, Accounts Payable, 800 Game Farm Road, Yorkville, IL 60560. 24. RELATIONSHIP BETWEEN THE PROPOSER AND THE CITY 24.1 The relationship between the City and the Proposer is that of a buyer and seller of professional services and it is understood that the parties have not entered into any joint venture or partnership with the other. 25. STANDARD OF CARE 25.1. Services performed by Proposer under this Agreement will be conducted in a manner consistent with that level of care and skill ordinarily exercised by members of the profession currently practicing in the same locality under similar conditions. No other representations express or implied, and no warranty or guarantee is included or intended in this Agreement, or in any report, opinions, and documents or otherwise. 25.2 If the Proposer fails to meet the foregoing standard, Proposer will perform at its own cost, and without reimbursement from the City, the professional services necessary to correct errors and omissions caused by Proposer's failure to comply with the above standard and reported to Proposer within one (1)year from the completion of Proposer's services for the Project. 26. GOVERNING LAW 26.1 This Agreement will be governed by and construed in accordance with the laws of the State of Illinois without regard for the conflict of laws provisions. Venue is proper only in the County of Kendall and the Northern District of Illinois. 27. SUCCESSORS AND ASSIGNS 27.1 The terms of this Agreement will be binding upon and inure to the benefit of the parties and their respective successors and assigns; provided, however, that neither party will assign this Agreement in whole or in part without the prior written approval of the other. 11 The Proposer will provide a list of key staff, titles, responsibilities, and contact information to include all expected sub Proposers. 28. WAIVER OF CONTRACT BREACH 28.1 The waiver by one party of any breach of this Agreement or the failure of one party to enforce at any time, or for any period of time, any of the provisions hereof will be limited to the particular instance and will not operate or be deemed to waive any future breaches of this Agreement and will not be construed to be a waiver of any provision except for the particular instance. 29. AMENDMENT 29.1 This Agreement will not be subject to amendment unless made in writing and signed by all parties. 30. CHANGE ORDERS 30.1 The contract price is a"not-to-exceed" cost. At any time additional work is necessary or requested, and the not-to-exceed price is increased thereby, any change, addition or price increase must be agreed to in writing by all parties. The appropriate authorizing signature for the City is the City Administrator. 31. SEVERABILITY OF INVALID PROVISIONS 31.1 If any provisions of this Agreement are held to contravene or be invalid under the laws of any state, country or jurisdiction, contravention will not invalidate the entire Agreement, but it will be construed as if not containing the invalid provision and the rights or obligations of the parties will be construed and enforced accordingly. 32. NOTICE 32.1 Any notice will be in writing and will be deemed to be effectively served when deposited in the mail with sufficient first class postage affixed, and addressed to the party at the parry's place of business. Notices shall be addressed to the City as follows: City Administrator City of Yorkville 800 Game Farm Road. Yorkville, IL 60560 And to the Proposer as designated in the Contract Form. 12 III. DETAILED SPECIFICATIONS 33. DEFINITIONS 33.1 For the purpose of the Contract, definitions of certain terms are listed below. Certain words or phrases, when used in the Contract shall have the same meaning given to them in this section. Other terms shall be defined within applicable subsections. Attached Single-Family Dwelling (Group, Row, Townhouse) A building originally designed and constructed to accommodate two (2) or more dwelling units, with dwelling units joined together by party wall or walls and being not more than two (2) stories in height. Each unit shall have its own ground floor entrance and living space. Biodegradable shall mean chemically structured material that decomposes rapidly primarily through the action of living soil-borne microorganisms (bacteria, fungi, and actinomycetes) or macro-organisms (crickets, slugs, snowbugs,millipedes, etc.). Brown Kraft 2-Ply Paper Bags shall mean a two-layer brown product container comprised of kraft paper most often used to contain groceries. Chipboard shall mean a single-layer cardboard used for packaging cereal, crackers, tissues, and other similar products. Compost(ing) shall mean the process by which aerobic microorganisms decompose organic matter into a humus-like product. Contract shall mean the agreement created by and consisting of the Contract Documents. Contract Documents shall include the Request for Proposals, Terms and Conditions, Detail Specifications and the Proposal/Contract Form. Contractor shall mean the firm with which the City has executed the Contract for Solid Waste Collection and Disposal Services Corrugated Cardboard shall mean a sturdy paper product commonly used as a packaging consisting of two paper grades—a wavy inner portion and an outside liner. Curbside shall mean adjacent to the street pavement, alley pavement and gutter and within five feet thereof. Customer shall mean the resident parry,property owner of a dwelling unit in Yorkville corporate boundaries participating in the scavenger collection service. Day shall mean Calendar Day unless otherwise stated. Detached Dwelling A single-family dwelling entirely surrounded by open space. Disposal Unit shall have different meanings as follows: For the purposes of refuse 13 collection, a"disposal unit" shall mean one (1) 64-gallon, 33-gallon, or 96-gallon tote or one (1) water-tight metal, or plastic reusable waste container, no larger than thirty-two (32) or thirty-three (33) gallons in capacity, containing refuse, yard-waste or household construction and demolition debris as herein defined; or a securely tied,bundle of refuse or debris which is not placed in a container that does not exceed three(3) feet in diameter, six (6) feet in length, and fifty(50) pounds in weight, or one (1) single miscellaneous or odd-shaped item of refuse or debris that does not exceed fifty(50) pounds in weight. A large household item, as herein defined, is to be considered a disposal unit. Household construction and demolition debris, as is herein defined, is to be considered a disposal unit. For the purpose of yard-waste collection, a"disposal unit" shall mean a biodegradable two-ply fifty(50) pound wet-strength kraft paper bag designed for yard-waste collection, not to exceed thirty-three (33) gallons in capacity and fifty(50)pounds in weight, containing"yard-waste" as herein defined, or securely tied, bundles of brush or branches using biodegradable cord, string,rope or twine that does not exceed fifty(50) pounds in weight, two (2) feet in diameter, and four(4) feet in length and is manageable by one (1)person. For purpose of recycling collection, a"disposal unit" shall mean one (1) 64 gallon, 33 gallon, or 96 gallon tote. Envelope shall mean a flat, folded paper container for a letter or smaller object. Frozen Food Packages shall mean paperboard containers with special coatings to prevent tearing of the packages or smearing of the ink from moisture when refrigerated or frozen. Garbage or Rubbish shall mean discarded materials resulting from the handling, cooking, spoilage, and leftovers of food, discarded food or food residues, and paper necessarily used for wrapping same, and all types and kinds of waste materials from housekeeping activities, including,but not limited to ashes,metal cans bottles,books, glass,plastic, newspapers,boxes, cartons, and small amounts of earth, rock or sod, small automobile parts and building materials waste from residential type do-it-yourself projects provided that all such materials are of a size sufficiently small to permit being placed in an approved refuse container, except those items which are banned from direct disposal into a landfill. HDPE shall mean high-density polyethylene. Household Construction and Demolition Debris shall mean waste materials from interior and exterior household construction, remodeling and repair projects, including but not limited to: drywall, plywood and paneling pieces, lumber and other building materials; windows and doors, cabinets, carpeting, disassembled bathroom and kitchen fixtures; and small amounts of sod, earth, clay, sand, concrete, rocks and similar materials. Such debris shall conform to the following: loose small items shall be placed in suitable disposable containers not exceeding fifty(50)pounds in weight, or in bundles not exceeding two (2) feet in diameter, four(4) feet in length, and fifty(50)pounds in weight. Household Garbage shall mean garbage and rubbish as collected from the residents of the City of Yorkville currently receiving curbside scavenger service or on-site dumpster service. 14 Household Garbage—Large Items shall mean any items set forth under"Garbage and Rubbish" above if such item is too large to fit in an approved Disposal Unit including, but not limited to boxes,barrels, crates, furniture, refrigerators, carpets,mattresses,box springs, hot water heaters, stoves and other household appliances, except those items which are banned from direct disposal into a landfill. Household Garbage—Large Items shall not include waste from manufacturing processes, construction materials,broken concrete, lumber, large rocks, automobile parts other than tires or dangerous substances which may create a danger to the health, safety, comfort or welfare of the residents of the City of Yorkville or items which are banned from direct disposal into a landfill. Industrial Wastes shall mean any and all debris and waste products generated by canning,manufacturing, food processing,restaurant, land clearing,building construction or alteration and public works type construction projects whether performed by a governmental unit or by Contract. Juice Boxes shall mean aseptic cartons consisting of a high-grade paperboard coated with polyethylene plastic and aluminum foil, excluding milk cartons. Junk Mail shall mean brochures, advertisements, flyers, post cards, greeting cards, window envelopes, and other similar correspondence. Landscape Waste (also referred to as Yard-waste) shall mean hard landscape waste and soft landscape waste. Large Household Item (also known as "Bulk Item"), shall mean any discarded and unwanted large household appliance such as freezers, stoves, trash compactors, washers, dryers, dishwasher,humidifiers, dehumidifiers,microwaves,water softeners, televisions, pianos, organs, tables, chairs,mattresses,box springs,bookcases, sofas and similar furniture. All "white goods" including those containing CFC's (chlorofluorocarbons), shall fit into this definition. White goods containing switches containing mercury, and PCB's (polychlorinated biphenyls) shall not fit into this definition. LDPE shall mean low density polyethylene. Magazines shall mean periodical publications,usually glue bound. Mixed Papers shall mean stationary, various office papers such as; computer paper, xerox paper, note paper, letterhead, and other similar papers. Multiple-Family Dwelling A dwelling containing three (3) or more dwelling units, with one or both of the following: (a) More than one(1) dwelling unit connecting to a common corridor or entrance-way; or, (b) Dwelling unit vertically connected to neighboring dwelling units through shared floors and ceilings. PET shall mean polyethylene terephthalate. 15 Performance Bond shall mean the form of security approved by the City and furnished by the Contractor as a guarantee that the Contractor will execute the work in accordance with the terms of the Contract and will pay all lawful claims. Processing Center shall mean a location to be maintained or utilized by the Contractor for the purpose of sorting,preparing, and marketing of recyclable materials. Properly-Prepared shall mean materials prepared according to the disposal program restrictions for refuse, yard-waste, and recycling. Processing Costs shall mean all reasonable costs incurred by the Contractor with respect to the collection of recyclables from residents currently receiving curbside scavenger services. Public Awareness Program shall mean a program developed and provided by the Contractor and the City to inform and encourage residents to use the recycling collection services and other waste collection and disposal services of the City. Recyclables or Recyclable Material(s) shall mean, at a minimum,those materials listed on Appendix 2. Recycling shall mean the use, collection, and remanufacture of secondary materials as feedstock for the production of new materials or products. Recycling Containers (bins) shall mean a 64 gallon tote, or a 33-gallon or 94-gallon tote if so acquired by the customer in the manner prescribed in the recycling collection program Refuse shall mean all discarded and unwanted household and kitchen wastes, including but not limited to: food, food residues, and materials necessarily used for packaging, storing, preparing and consuming same, usually defined as "garbage"; and all combustible and non-combustible waste materials resulting from routine domestic housekeeping, including but not limited to: aluminum and steel cans, glass containers, plastic containers, crockery and other containers,metal, paper(of all types), including newspapers,books, magazines, catalogs,boxes and cartons, cold ashes, furniture, furnishings and fixtures, household appliances (all kinds), textiles and leathers, toys and recreational equipment and similar items. For the purposes of this Agreement, the terms "garbage", "refuse", "rubbish", and"waste" shall be synonymous unless otherwise more specifically defined (for example: "yard-waste"). Refuse Sticker shall mean a biodegradable paper stamped with the City name and the Contractor's name and telephone number providing the solid waste services for the City. The sticker shall represent proof of payment for collection and disposal services to be rendered by the Contractor. Residence shall mean all attached single family and detached single family dwelling. Single-Family Dwelling A detached dwelling containing accommodations for and occupied by one (1) family only. 16 Specifications shall mean specifications identified in the Contract. Tote (also referred to as a Toter) A plastic wheeled container in size of 64 gallon, 33 gallon, or 96 gallon with tight-fitting cover, requiring semi-automatic lifting mechanism for collection. Waste shall mean refuse, recyclables, yard or landscape waste and white goods. Wet-strength Carrier Stock shall mean rectangular-shaped paperboard containers with special coatings to prevent tearing of the containers or smearing of the ink from moisture when refrigerated. White Goods shall mean refrigerators, ranges or stoves (electric or gas), freezers, room air conditioners, water heaters and other similar domestic large appliances. Yard-waste container/unit shall mean a container or unit and may be a kraft paper bag not exceeding thirty(34) gallons of capacity weighing up to fifty(50) pounds. The kraft paper bag shall be of the type specifically intended for landscape waste,being specifically biodegradable and not chemically treated; or a waste container(excluding plastic bags) not exceeding thirty-four(34) gallons of capacity weighing up to fifty(50)pounds; or bundles of hard landscape waste not exceeding two (2) feet in diameter and four(4) feet in length weighing up to fifty(50)pounds. Said bundle to be securely tied with biodegradable natural fiber twine. Securing with plastic or wire is prohibited. Yard-waste (also known as "landscape waste") shall mean grass clippings, leaves, branches and brush, other yard and garden trimmings, vines, garden plants and flowers, weeds, tree droppings (for example: pine cones and crabapples), and other similar organic waste materials accumulated as the result of the cultivation and maintenance of lawns, shrubbery, vines, trees and gardens. Sod, dirt, Christmas trees, and greenery from wreathes and garlands shall not be considered yard-waste and shall be disposed of as refuse,unless the composting facility will accept it. 34. DESCRIPTION OF THE CITY'S SOLID WASTE PROGRAM 34.1 Refuse, yard-waste, and curbside recycling services are provided to residences located within the City on a once-per-week basis. The program,being a modified volume based program,based on a monthly fee for pickup of all refuse, consisting of one 64-gallon tote, and a$1 charge for each refuse disposal unit beyond the 64-gallon tote, unlimited yard waste and unlimited recycling. As part of program, the contractor shall supply the customer with a 64-gallon refuse tote and a 64-gallon recycling tote, and will allow a customer to downsize or upsize to a 33-gallon tote or a 96-gallon tote for either the recycling or refuse program, for a cost outlined in Appendix 1. 34. 2 BULK ITEMS, as herein defined, are considered subject to collection by the CONTRACTOR, according to the terms and definitions of this contract. The CONTRACTOR will make available the collection of(1) one bulk item per week from residential UNITS at no additional cost to the resident. Individual residents will be responsible to contact CONTRACTOR and make arrangements for collection of additional BULK ITEMS on an individual basis. Residents with additional material or 17 home improvement projects may contract separately with the CONTRACTOR. The CONTRACTOR will make available 6, 10, 15, 20, and 30 cubic yard containers for this purpose. 34.3 Yard-waste collection shall begin each year on the I" collection day in April and end the last collection day in November. 35. SCOPE OF WORK 35.1 The Contractor shall be responsible for performing all work as outlined in the specifications herein and shall provide and furnish all labor,materials, equipment and supplies, vehicles, transportation services, and landfill and compost facility space required to perform and complete the collection and disposal of refuse and yard waste. The Contractor shall also make necessary arrangements with processors required to perform and complete the collection and marketing of recyclables. 35.2 The collection of refuse, yard waste, and recyclable materials shall be a joint program awarded to one firm and cannot be quoted or operated as separate programs. 36. COLLECTION UNITS 36.1 The base unit of service shall be known as a"Collection Unit or Stop". The Contractor shall collect,remove and dispose from every residential building unit, as defined herein, in the City of Yorkville, all refuse, yard-waste and curbside recyclables that may be set out for collection one (1) time each week. 37. GARBAGE AND REFUSE COLLECTION; PREPARATION AND PLACEMENT OF DISPOSAL UNITS 37.1 The CONTRACTOR agrees to provide, at its own expense, one 64-gallon tote to each single-family residence in the City of Yorkville for the purposes of garbage collection. The contractor will provide a quote for cost to be charged to a customer to downsize or upsize to a 33 gallon tote or a 96 gallon tote for the refuse program, provided that the customer pays for the downsize or upsize as outlined in Appendix 1. The carts will remain the property of the CONTRACTOR and the CONTRACTOR will be responsible for replacement of carts that become worn or damaged through normal usage. 37.2 The CONTRACTOR shall provide weekly collection of garbage and refuse for all occupied UNITS within the CITY. All GARBAGE and REFUSE as herein defined that is designated for collection and disposal hereunder must be placed in the provided carts. 37.3 Additional refuse material may be placed in covered cans or containers not to exceed thirty-three (33) gallons in capacity with a maximum weight for anyone container and its contents not to exceed fifty(50)pounds. The minimum can or container shall not be less than fifteen (15) gallons. Heavy duty bags which are securely fastened shall be considered proper containers so long as they do not exceed thirty-three (33) gallons capacity and are fifty(50) pounds or less in weight. Cans, containers, and/or heavy duty bags must be placed at the curb or roadway or in the alley(if designed by the CONTRACTOR). A $1 prepaid sticker must be attached to each bag or can in excess of the provided cart prior to collection by the CONTRACTOR. 18 37.4 All residences receiving the aforementioned services shall be required to prepare all materials for collection and/or disposal into proper"disposal units". The CONTRACTOR will be required to collect only properly prepared disposal units. Residents will be allowed to place unlimited amounts of disposal units at the curb for collection and disposal provided that a disposal sticker has been attached to each unit above and beyond the disposal units covered in the monthly fee. 37.5 Properly prepared refuse shall be placed as close to the roadway as practicable without interfering with or endangering the movement of vehicles or pedestrians or snow plowing operations. The CONTRACTOR shall return all containers at each pick-up location to the curbside or adjacent to the right-of-way of paved or traveled CITY roadways. Containers will be placed, not thrown, and securely placed in such a manner that they are not left lying on their sides or in a manner that would allow roadway interference of vehicle and/or pedestrian traffic. Any contents spilled by CONTRACTOR on the parkways,premises, or streets are to be cleaned up in a workmanlike manner. 38. ACCEPTABLE/UNACCEPTABLE MATERIAL 38.1. UNACCEPTABLE MATERIAL: Residents shall not set out for disposal and the CONTRACTOR shall refuse to accept for regular collection: hazardous waste materials, radioactive materials,poisons, liquid waste,paint or similar products, acids,used motor oils, or any other material that the CONTRACTOR is legally unable to accept. 38.2 ACCEPTABLE MATERIAL: All refuse normally produced by residential properties shall be accepted for regular collection including but not necessarily limited to: bulk items,household fixtures, appliances, furniture and yard-waste. 39. EXAMINATION OF SERVICE AREA 39.1 It is the responsibility of the Contractor to be completely informed of all conditions under which service is to be performed, the service area, and all other relevant matters pertaining to the collection services as specified herein, including,but not limited to, type of housing,population density, roads, traffic patterns,required collection procedure, labor requirements, and any other factor which would effect the execution and/or completion of the work covered by the contract. 40. ALTERNATIVES AND DEVIATIONS 40.1 The specifications included in this package describe existing services which the City believes are necessary to meet performance requirements of the City and shall be considered the minimum standards expected of the Contractor. 40.2 Other alternatives from the specifications in Section III may be indicated if the proposed alternatives are equal to or greater than what is required by these specifications. All alternatives shall be separately listed, and a justification for each shall be stated. The Contractor shall use Appendix 3, Schedule of Alternatives and Deviations, for listing other alternatives. 40.3 If the Contractor is unable to meet any of the specifications as outlined herein, it shall also separately list all requested deviations from the specifications, with justifications attached for each deviation. The Contractor shall use Appendix 3, Schedule of Alternatives and Deviations, for listing proposed deviations. 19 40.4 If the Contractor does not indicate alternatives to or deviations from the specifications, the City shall assume it is able to fully comply with these specifications. The City shall be the sole and final judge of compliance with all specifications. 40.5 The City further reserves the right to determine the acceptability or unacceptability of any and all alternatives or deviations The City shall also be the sole and final judge as to whether any alternative or deviation is of an equivalent or better quality of service. 41 CHRISTMAS TREE COLLECTION 41.1 The CONTRACTOR will provide curbside collection service of live Christmas trees two (2) weeks during the 1 st and 2nd full week in January each contract year. It will be the responsibility of the CONTRACTOR to either recycle or correctly dispose of live Christmas trees. There will be no cost to the CITY of Yorkville for this service. The CONTRACTOR and the CITY will work together to educate the public with respect to the condition of the trees before they will be collected. Christmas trees will be accepted provided they are free of all ornamentation, including tinsel, garland and lights. If disposable tree bags are used, a refuse sticker must be affixed to the plastic bag. Christmas trees placed at the curb during the two-week special collection period shall be recycled. Recycling shall consist of taking the Christmas trees to a compost site to be chipped,mulched or composted. The CONTRACTOR shall provide the name and location of the compost site in accordance with Appendix 6. 42. YARD-WASTE/BUNDLED BRUSH COLLECTION 42.1 As a part of yard-waste collection, all eligible households located within the City's corporate boundaries shall be provided weekly yard-waste and bundled brush collection in an unlimited amount. All yard waste materials must be placed in"Kraft"paper bags designed and sold specifically for the collection and disposal of yard waste. All bundled brush must not exceed four(4) foot length,with each individual bundle not to exceed excess weight of fifty(50) pounds. Resident customers placing bundled brush out for collection will be required to bundle brush with biodegradable natural fiber twine (plastic or wire is prohibited). Bundled brush will be collected on regular refuse service days during the yearly period of time established, (April 1 st through the last collection day in November). 43. RECYCLABLE MATERIAL PROGRAM 43.1 The CONTRACTOR agrees to provide, at its own expense, one 64-gallon tote to each single-family residence in the City of Yorkville for the purposes of recycling collection. Contractor will provide a quote for cost to be charged to a customer to downsize or upsize to a 33 gallon tote or a 96 gallon tote for the recycling program. The carts will remain the property of the CONTRACTOR and the CONTRACTOR will be responsible for replacement of carts that become worn or damaged through normal usage. 43.2 The City of Yorkville's recyclable material program shall remain voluntary on the part of any person receiving residential scavenger service as covered under this contract. The Contractor shall,however, provide for the collection and disposal of all recyclable material placed for collection in accordance with the terms of this Contract. The Contractor shall provide for the collection and disposal of recyclable material at no additional cost to customers receiving residential scavenger service as covered under this contract. The cost of recycling collection and disposal services has been built into the rates and charges otherwise provided for in the Contract for collection of refuse and yard- 20 United City of Yorkville waste. All revenue collected from the sale of recyclable material shall be the property of the Contractor. The Contractor shall have representatives available to participate in community-sponsored events promoting environmental awareness. 43.3 The method in which the recyclables are to be generally sorted for collection by the household shall be commingled within the recycling container(s). 43.4 The Contractor shall specify the manner in which the recyclables are to be collected and sorted by the Contractor at the curbside; i.e. curb-sort, sorting at an intermediate processing facility, and the like. The Contractor will be responsible for cleaning up any material that has spilled as a result of the collection process. 43.5 The Contractor shall allow for a tagging system for recyclables not collected and must provide a simple explanation as to why the recyclable material(s) were not picked up, including,but not limited to, the following: contaminants, improper preparation; materials not accepted in program: refuse and/or yard-waste mixed with recyclables; or some combination thereof. The Contractor shall submit an example of the tagging system to be used. Recyclable materials that were rejected shall be returned to the container and not left on the street or parkway areas. 43.6 The Contractor shall purchase and maintain a reasonable supply of recycling totes, for residential scavenger service to cover replacement for lost, damaged and stolen containers, and for customers desiring additional recycling capacity. The City reserves the right to approve the type of containers purchased by the Contractor. 43.7 The Contractor shall pick up all recyclable material placed in the recycling existing 64 gallon totes, or the recycling containers supplied by the Contractor, or any other recycling containers used by the customer. If, for operational purposes, the Contractor has difficulty identifying recycling containers used for recycling purposes, the Contractor shall provide free of charge, a recycling sticker or other identification mechanism to be placed on the various recycling containers used for collection of recyclable material. 43.8 The Contractor shall provide the name and location of the processing facility, as well as the proposed buyer/market for recyclable materials as set forth in Appendix 6. In the event that an alternative site is preferred by the City, the Contractor shall use the alternative site location provided that any changes in the costs for collection and processing created by the use of such site will be negotiated between the City and the Contractor prior to its use. 43.9 The City reserves the right to accept or reject any or all suggested categories, which may be offered for collection in the residential recycling program. The City also reserves the right to phase in at a later date, any material(s) which the Contractor has indicated an ability to collect but which the City has determined not to add to the collection program, or to phase in any material(s)that the Contractor may not presently offer but will be able to offer sometime during the term of the Contract. The basis for determining cost of adding materials at a later date will be based on evidence supplied by the Contractor 21 United City of Yorkville specifically justifying additional cost due to collection, administration, profit, and processing (minus revenue) only. 44. AMNESTY DAY 44.1 The CONTRACTOR shall provide for a spring and fall curbside collection of additional refuse and bulk items as defined herein, on a date(s) that is mutually agreed upon between the CONTRACTOR and the CITY. In addition, the CONTRACTOR will collect WHITE GOODS and up to 4 automobile tires during the scheduled Amnesty Day. All rims must be removed from the tires prior to collection. There shall be no additional charge to the residents for the clean up and additional BULK ITEMS and WHITE GOODS that will be accepted during the designated clean-up week and stickers will not be required. 45. COLLECTION FROM CITY-OWNED FACILITIES 45.1 At no additional cost, the Contractor shall collect, transport, and dispose of all refuse, yard-waste and recyclables from all City-owned facilities as set forth in Exhibit B. The Contractor shall furnish, at no additional cost to the City, at each municipal building served, containers for refuse, yard-waste and recyclables as requested by the City's Designated Representative, with the size to be agreed upon. The City reserves the right to request such containers, in addition to, or increase the size of normal containers, on a permanent or temporary basis. If requested by the City, any and all containers furnished by the Contractor shall be equipped with non-removable hinged covers or lids. Collection and disposal services by the Contractor will be as often as necessary each week, as set forth in Exhibit B. 46. STICKER DESIGN AND DISTRIBUTION 46.1 The CITY has the sole authority to approve or disapprove the design and construction of the CONTRACTOR's stickers. Stickers must be of an approved color, which should be clearly visible at dawn or at dusk by drivers, and which said color should be changed periodically to prevent counterfeiting. The paper used shall be biodegradable and shall contain glue backing that will adhere in sub-zero temperatures as well as in extreme heat. The stickers shall contain the CONTRACTOR's name and telephone number, state the CITY of Yorkville title and be consecutively numbered for record keeping and balancing purposes. The CONTRACTOR will deliver stickers to retail outlets and the CITY upon request. 39.2 The CONTRACTOR shall be responsible for the printing, distribution, and sale of an ample and always available supply of waste stickers. The CONTRACTOR shall arrange for local retail outlets to aid in the sale of the stickers. The CITY also may act as a disposal sticker retailer for the CONTRACTOR. 48. BILLING PROCEDURES 48.1 The CONTRACTOR shall bill the City for all serviced UNITS within the City. The City shall provide the contractor with the number of occupied UNITS within the City on a monthly basis. 49. MONTHLY REPORTING 22 United City of Yorkville 49.1 The Contractor shall prepare and submit to the City a monthly refuse, yard-waste and recycling material report, due by the 25th of the following month. The report shall include the following information for all residential scavenger service covered under this contract: 49.2 Refuse- Total weight in tons and total volume in compacted cubic yards of refuse land- filled each month; Number of white goods collected each month; Tipping fee charge per ton at the landfill site; Name and location of the landfill facility and/or transfer station used by the Contractor; and, Copy of all complaints filed by the City of Yorkville customers during the month. 49.3 Yard-waste- Total volume, in compacted cubic yards, of yard-waste collected; Tipping fee charge per compacted cubic yard at the compost facility;Name and location of the compost facility used by the Contractor; and, Copy of all complaints filed by the City of Yorkville customers during the month. 49.4 Recyclable Material -Weekly set-out rate; Monthly participation rate(total number of set-outs divided by the number of homes/dwelling units included in the collection service); Total weight, in pounds, of recyclable materials collected; Revenue received by the Contractor for the sale of recyclables; Tipping fee savings (total weight of recyclable materials collected in tons multiplied by the tipping fee charge per ton at the landfill site); Name and location of processing facility used by the Contractor; and, Copy of all complaints filed by the City of Yorkville customers during the month. 50. CONSUMER EDUCATION 50.1 Upon request, the Contractor agrees to provide City residents with such educational materials as the City deems necessary. Educational materials may include notices to be left at resident's property as well as literature describing in detail the refuse,recycling and yard-waste collection program. There shall be no cost to the City or its residents for the printing and distribution of any consumer education materials. 51. TITLE TO WASTES 51.1 All refuse, yard-waste, and curbside recyclables collected shall belong to the Contractor as soon as the same is placed in the Contractor's vehicle. 52. DISPOSAL 52.1 All refuse and yard-waste collected shall be removed from the City by the Contractor as soon as it has been collected;but in any event,not later than noon of the date following collection, and shall not be disposed of in violation of any state, federal or county laws or regulations. 53. RATES AND SPECIAL RATES 53.1 For any services required to be performed under this Contract, the charge shall not exceed the rates as fixed by the Contract and set forth in Appendix 1 attached hereto and made a part hereof. For items not otherwise provided for by the Contract document, and requiring special handling due to size, weight, type of material or method of placement, 23 United City of Yorkville the charges are to be negotiated between the Contractor and the resident customer for collection and disposal into a landfill or processing facility. 54. SPECIAL & EMERGENCY COLLECTIONS 54.1 The Contractor shall offer special curbside collection service for large quantities of refuse including,but not limited to, construction and demolition debris, and move-in or move- out clean-up rubbish. Such services shall be an advance arrangement with the Contractor at the resident customer request. The collection cost for such services shall be based upon cubic yards and the resident customer shall make payment directly to the Contractor. The Contractor agrees to provide free dumpsters (sizes 1 yard through 30 yard as requested by the City) for refuse and recycling collection during the City's annual Hometown Days, 4th of July Parade and celebration in the park, and other special events which were provided service under the previous contract. The City and the Contractor may mutually agree to emergency pick-up services for disasters including,but not limited to, flood, wind and snow. 55. SCHEDULE AND TIME OF COLLECTIONS 55.1 The City of Yorkville shall be divided into collection areas and a regular weekday collection shall be assigned to each area. A map of the City of Yorkville, designating collection areas shall be made a part of this contract and attached hereto as Exhibit A. 55.2 The schedule shall not be changed without first obtaining consent from the City Administrator or designee, and not without giving a minimum of thirty(30) days written notice to all parties affected by the change. The City may, at its discretion, waive the minimum time limits required. This waiver must be in writing and signed by the City designee. The Contractor will be required to publish an advertisement twice per week in two separate weekly issues of the local newspapers, no earlier than 60 days prior to the change, with the last advertisement to be no later than fifteen (15) days prior to the schedule change. Failure of the Contractor to maintain said collection schedule shall be considered a breach and default of the contract and grounds for immediate termination of the contract. 55.3 In no case shall collection commence prior to 6:00 a.m. or continue past 7:00 p.m. on any day during the term of the contract. The collection schedule shall not include Saturday or Sunday as a regular collection day for any area in the City. 56. HOLIDAYS 56.1 Collection normally falling on the following holidays may be rescheduled for the first working day following the legal holiday, or on Saturday, as necessary, for that week only: New Year's Day Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day 56.2 The Contractor agrees to inform the City and its residents of changes in normal collections due to holidays by notification through at least two local media outlets or establish a permanent holiday schedule or plan to be printed within the refuse literature. 24 United City of Yorkville 57. SCHEDULE ADHERANCE 57.1 If, at any time during the term of this contract, the Contractor shall collect any section of the City on a day other than the scheduled day, the Contractor shall immediately notify the City that he is in violation of the contract. If a similar violation should occur more than once within the three week period following the week of the original violation, the City will notify the Contractor by certified mail and withhold any further payment that may be due under the contract until the Contractor has furnished evidence satisfactory to the City that the Contractor has taken necessary actions and precautions to prevent further violations. The City may determine that this second or subsequent collection violation as a breach of contract, and therefore the City reserves the right to terminate the contract. Delays that are occasioned by holidays, or by daily(any 24-hour period)precipitation of four(4) inches or more of rain, or eight (8) inches or more of snow, may not be considered as violations. The City Administrator or the City's Designated Representative shall be the judge of whether delays constitute a violation, or not. 58. PLACE OF PICK-UP 58.1 The Contractor is responsible for the public streets, or properly wavered private street curbside pick-up of all residential locations as well as designated locations as requested by the City. 59. REPLACEMENT DAMAGE 59.1 The Contractor is responsible for damages resulting from its careless handling of any receptacle. The Contractor at no extra charge to the user shall replace all containers, which suffer damage caused by the Contractor. The containers so supplied shall remain the property of the CONTRACTOR. 60. COLLECTION VEHICLES 60.1 All vehicles used for collection purposes, except those exempted by other provisions of these specifications, shall have fully enclosed bodies with self-contained mechanisms to load and compress the material collected. These vehicles must be modern, neat, rear, front, or side-loading packer-type motor trucks, have entry for refuse into the vehicle's collecting body. All vehicles shall be kept watertight to prevent leaking, shall be kept closed except during collections along collection route. All equipment used by the Contractor shall be painted with no rust showing on the cab, chassis or body. Vehicles must be kept in clean, sanitary and quiet operating condition. Vehicles must at all times be supplied with brooms and necessary items to provide for immediate clean up of any litter or mess, which may result from leaking, spilling or blowing during collection procedures. Vehicles shall be clearly labeled with the firm's name, address, and telephone number and have a vehicle identification number printed clearly on each and every vehicle. However, if the Contractor desires to use a vehicle of larger capacity, specific written approval of the specific vehicle shall be required from the City's Designated Representative, after an actual demonstration of the vehicle on the streets of Yorkville. Overweight vehicles are the responsibility of the Contractor. Contractor is required to comply with weight requirements and safety requirements as established by 25 United City of Yorkville Illinois Law or City Ordinances for vehicles, vehicle operators and specialty equipment. 61. EMPLOYEES 61.1 The Contractor shall undertake to perform all disposal services rendered in a neat, orderly and efficient manner; to use care and diligence in the performance of this contract; and to provide neat, orderly and courteous personnel on its crews. The Contractor shall agree to prohibit any drinking of alcoholic beverages or use of illegal drugs or drugs which impair the ability of the employee or agent to safely and adequately perform his or her(drivers and crew members)job while on duty or in the course of performing their duties under this contract. The Contractor shall also agree to ensure that each employee driving a vehicle shall at all times carry a valid operator's license for the type vehicle he/she is driving. The Contractor's employees will be attired, at all times, in a professional-type manner. These specifics will be agreed upon between representatives from the Contractor and the City Designated Representative. 62. ACCIDENT PREVENTION 62.1 Precaution shall be exercised at all times for the citizens, employees and property. The safety provisions of all applicable laws and building and construction codes shall be observed. Machinery, equipment and all hazards shall be guarded or eliminated in accordance with the safety provisions of the manual of Accident Prevention in Construction, published by the Associated General Contractors of America, to the extent that such provisions are not in contravention of applicable law. 63. COMPLAINT PROCEDURE 63.1 All complaints received by the Contractor shall be given prompt and courteous attention. The City and the Contractor will agree upon a formalized complaint form to be filled out by the Contractor each and every time a customer contacts the Contractor with a complaint. It will be the Contractor's responsibility to have the complaint forms, on NCR(no carbon required) paper, printed and available for use by the Contractor prior to the commencement of this Contract. The Contractor will supply the City with sufficient NCR forms for logging of complaints by City of Yorkville staff. Any complaint received by the City shall be immediately communicated to the contractor. The Contractor is required to supply the City with copies of all complaint forms within five(5)business days of a complaint being made, indicating thereon the resolution thereof 63.2 The Contractor shall provide the City with name,phone number, and email address for an individual to serve as point person for purposes of City staff contact with the Contractor. 64. COMPLAINTS 64.1 Where any dispute arises between a resident/customer and the Contractor, as to the manner or placing of containers for collection or preparation of recyclable materials, or the nature of the Contract or the like, the Contractor agrees that in the specific instance collection will be immediately made even though in its opinion, the customer is in error; and that it will immediately report the same to the City's Designated Representative so that the City and the Contractor may resolve the dispute, if possible,before additional 26 United City of Yorkville collection becomes necessary. The intent of this paragraph is to avoid disputes/disagreements between the customers and the Contractor's employees, and to permit disputes/disagreements to be handled by mutual discussion between the Contractor and the City. If a missed pick up is reported by the City or a customer to the Contractor, the Contractor shall collect the refuse, recyclable material or yard-waste from such customer within on (1) business day of notification. All complaints other than missed pickups shall be resolved to the satisfaction of the City within two (2)business days. As noted above, the Contractor shall supply to the City an NCR copy of the complaint form for each and every complaint and on which the nature of the complaint and the disposition is clearly noted. The Contractor shall cooperate with the City in minimizing complaints from customers. Continued unreasonable complaint levels, as determined by the City, or failure of the Contractor to carry out any of its contractual obligations such as,but not limited to,rude treatment,messy pickups, damage to persons or property and early start-up may be due cause for the City to terminate this Contract after notice and an opportunity to be heard. 65. CUSTOMER VIOLATIONS OF CITY CODE 65.1 The Contractor shall have the right to notify any customer of noncompliance with the applicable Yorkville code provisions concerning the handling or disposal of solid waste as those same may apply to such customers. The Contractor shall report any continuance of any such noncompliance to the City. 66. NEW CUSTOMERS 66.1 The Contractor agrees to provide service immediately to all new customers, even if the new customer neglected to first notify or request collection services. The City agrees to make every effort possible to alert the new customer to the collection procedure for refuse, recycling and yard-waste. 67. EXCLUSIVE GRANT/INTENT 67.1 The City agrees that in consideration of the faithful performance of the obligations herein undertaken by the Contractor, the City does,by execution of this Contract pursuant to City Code, give and grant to the Contractor, for the term of this Contract only, the sole and exclusive Class A License to collect and dispose of all residential solid wastes. The Contract shall include all residences (attached single-family and detached single-family as defined herein) and municipal facilities as required within the corporate boundaries of the City of Yorkville. This grant expressly includes the right and duty to service any land annexed to the City where new residences or municipal buildings have been constructed during the term of this Contract. Service will be provided on the same terms as set forth herein. The City shall communicate any changes to the corporate boundaries or service area resulting from annexations, zoning actions, site plan approvals, construction, etc., to the Contractor. It is the intent of this Contract to obtain, throughout its term, clean, courteous, well scheduled, and well-executed collection and disposal or processing of refuse, recycling and yard-waste from properties in the City of Yorkville. While the City recognizes that any collection service involves minor customer operating problems, the intent of this Contract is to ensure that any such operating problems are minimized to the extent possible and corrected as soon as possible. 27 United City of Yorkville 68. QUALIFICATIONS/REFERENCES 68.1 The Contractor shall provide at least five (5) references of"like"public agencies with current contacts in accordance with Appendix 4 and shall indicate if appropriate,which municipality has implemented a volume-based program. Contractor shall complete the attached Appendix 6 listing its qualifications. 69. PROPOSAL SECURITY 69.1 Each proposal shall be accompanied by proposal security, which shall be in the form of a certified check or a bank cashier's check in the amount of five thousand dollars ($5,000), made payable to the City of Yorkville. Proposals submitted without the required security shall be rejected. After formal written notification by the City that a contract award decision has been made, the proposal security of the successful Contractor shall be forfeited to the City in the event that the Contractor shall withdraw its proposal, or neglect or refuse to enter into a contract and required bond, and the Contractor shall be liable for any damages the City may thereby suffer. 69.2 Proposal securities shall be released as follows: 69.3 (1) The successful Contractor's security shall be retained until the required performance bond ($500,000.00)has been furnished; (2) Proposal securities of the proposing Contractors shall be held until the successful Contractor's performance bond has been furnished, at which time the checks will be promptly returned to the unsuccessful Contractors 70. TERM OF CONTRACT 70.1 The term of the Contract will be five (5) years, and shall commence at 12:01 a.m. on May 1, 20012 and shall remain in full force and effect through termination at 11:59 p.m. on April 30, 2017. Upon request, the City may exercise an option to extend the contract term for an additional two (2) year period ending at 11:59 p.m. on April 30, 2019. The Contractor may negotiate in good faith, on request of the City, for an extension to the contract,provided that the contract extension is approved by the City Council no later than one hundred twenty(120) days before the termination of the existing contract. 71. STICKER REFUND 71.1 At the end of the Contract term, should the City select a different scavenger service, the Contractor agrees to refund to all customers, retailers and the City, the full purchase price of all refuse/yard-waste stickers returned to the Contractor within one hundred twenty (120) days after the end of such term. 72. PERFORMANCE BOND 72.1 The Contractor shall provide the City with a performance bond issued by a surety in an amount of$500,000. 73. EMERGENCIES 73.1 The Contractor agrees that should any emergency arise by reason of storm, tornadoes, or 28 United City of Yorkville other act of God which require additional hauling equipment by the City, the Contractor's equipment shall be placed at the disposal of the City upon request for such temporary use, provided that upon such use the City shall pay the operating cost of such equipment and labor as it is used. The City reserves the right to direct which disposal sites are to be used during an emergency. 74 LOCAL IMPROVEMENTS 74.1 The City of Yorkville reserves the right to construct any improvement or to permit any construction in any street, which may have the effect for a time of preventing the Contractor from traveling his accustomed route or routes for collection. The Contractor shall,however,by an acceptable method, continue to collect the refuse, yard-waste and recyclables to the same extent as though no interference existed upon the streets formerly traveled. This shall be done without extra cost to the City of Yorkville. 75. TAXES, LICENSES & PERMITS 75.1 The Contractor shall pay all sales,use, property, income, and other taxes that are lawfully assessed against the City or the Contractor in connection with the Contractor's facilities and the work included in this Contract, and shall obtain and pay for all licenses, permits, certificates of authority, and inspections required for the work. The Contractor shall furnish to the City satisfactory evidence that it has all permits, licenses, and certificates of authority required to operate for the term of this contract. 76. DEFAULT 76.1 If the Contractor fails to observe the established schedule for more than two (2) consecutive working days, and in the opinion of the City's Designated Representative, there has not been sufficient cause to justify such lack of observance, the City shall serve notice, either personally or by affixing such notice to the local premises of the Contractor, that this contract shall be in default if the Contractor does not take action to re-establish the schedule within twenty-four(24)hours of said notice. If at the end of the twenty-four (24)hour period, the Contractor has not made the necessary corrections, the City shall take such steps as are necessary, to provide services according to the collection schedule submitted by the Contractor. The Contractor will be liable for any costs of such steps from the date of the notice of default. If deemed necessary by the City's Designated Representative, the City shall have the right to take over all equipment and facilities of the Contractor for a period of up to one-hundred-twenty(120) days from the date of notice of default. 77. STRIKES/FORCE MAJEURE 77.1 The Contractor shall be required to file proof with the City Administrator or his designee that it has a "no strike" provision for the duration of all collective bargaining agreements with its workers. Upon execution of any new agreement, the Contractor shall forward to the City Administrator within thirty(30) days thereafter,proof that said agreement also contains a "no strike" clause. 78.2 In the event that the Contractor shall fail to collect, remove and properly dispose ofthe waste in accordance with the terms of this contract, for a period of five (5)business days or more, 29 United City of Yorkville the CITY,may, at its option, cause such waste to be collected and disposed of by any reasonable—means available to the CITY, and the cost thereof may be charged against the Contractor and the performance bond furnished by the Contractor. The foregoing option shall not be available to the CITY if the Contractor's failure so to collect and remove waste for the period was due to unusual weather conditions, or some other "act of God," which rendered such collection and removal impossible to perform. The Contractor shall not be liable for the failure to perform its duties if such failure was caused by a catastrophe,riot, war, government order or regulation, fire, accident or any similar contingency beyond the reasonable control of the Contractor. "Act of God" does not include any strike, sympathy strike, slowdown, sit- down, stoppage of work,refusal to perform overtime,mass absenteeism,refusal to cross a picket line or any other similar concerted action or intentional interruption or disruption of the operations of the Contractor by Contractor's own employees (the foregoing collectively referred to as "labor dispute"),provided,however, that in the event that the CITY exercises its option under this Article to collect and dispose of waste by other reasonable means because of the Contractor's failure to perform due to a labor dispute, the total amount charged against the Contractor by the CITY can only be an amount which is in excess of the total amount that the CITY would have otherwise paid to the Contractor for collection over the duration of the labor dispute. The CONTRACTOR shall promptly notify the CITY in writing of any event covered by this Section and the date,nature and cause thereof. Such notice shall indicate the anticipated extent of such delay and the obligations under this Agreement to be affected thereby 30 United City of Yorkville IV. PROPOSAL/CONTRACT FORM ***THIS PROPOSAL, WHEN ACCEPTED AND SIGNED BY AN AUTHORIZED SIGNATORY OF THE CITY OF YORKVILLE, SHALL BECOME A CONTRACT BINDING UPON BOTH PARTIES. Entire Block Must Be Completed When A Submitted Bid Is To Be Considered For Award PROPOSER: Date: Company Name Email Address Street Address of Company Contact Name (Print) City, State, Zip 24-Hour Telephone Business Phone Signature of Officer, Partner or Fax Sole Proprietor Print Name&Title ATTEST: If a Corporation Signature of Corporation Secretary CITY OF YORK-VILLE: ATTEST: Authorized Signature Signature of City Clerk Title Date Date In compliance with the specifications, the above-signed offers and agrees, if this Proposal is accepted within 90 calendar days from the date of opening, to furnish any or all of the services upon which prices are quoted, at the price set opposite each item, delivered at the designated point within the time specified above. 31 United City of Yorkville VENDOR W-9 REQUEST FORM The law requires that we maintain accurate taxpayer identification numbers for all individuals and partnerships to whom we make payments,because we are required to report to the I.R.S. all payments of$600 or more annually. We also follow the I.R.S. recommendation_that this information be maintained for all payees including corporations. Please complete the following substitute W-9 letter to assist us in meeting our I.R.S. reporting requirements.The information below will be used to determine whether we are required to send you a Form 1099. Please respond as soon as possible, as failure to do so will delay our payments. BUSINESS (PLEASE PRINT OR TYPE): NAME: ADDRESS: CITY: STATE: ZIP• PHONE: FAX: TAX ID#(TIN): (If you are supplying a social security number, please give your full name) REMIT TO ADDRESS(IF DIFFERENT FROM ABOVE): NAME: ADDRESS: CITY: STATE: ZIP• TYPE OF ENTITY(CIRCLE ONE): •Individual -Sole Proprietor -Government Agency •LLP(Limited Liability Partnership) •LLC(Limited Liability Corporation) •Medical -Partnership -Charitable/Nonprofit -Incorporated -Other(Please describe) SIGNATURE: DATE: 32 United City of Yorkville PROPOSER'S CERTIFICATION (page I of 3) With regard to , proposer hereby certifies (Name of Project) (Name of Proposer) the following: 1. Proposer is not barred from bidding this contract as a result of violations of Section 720 ILCS 5/33E-3 (Bid Rigging) or 720 ILCS 5/33E-4 (Bid-Rotating); 2. Proposer certifies that it has a written sexual harassment policy in place and is in full compliance with 775 ILCS §12-105(A)(4); 3. Proposer certifies that not less than the prevailing rate of wages as determined by the City of Yorkville, Kendall County County or the Illinois Department of Labor shall be paid to all laborers, workers and mechanics performing work for the City of Yorkville. All bonds shall include a provision as will guarantee the faithful performance of such prevailing wage clause. Proposer agrees to comply with the Illinois Prevailing Wage Act, 820 ILCS 130/1 et seq., for all work completed. Proposer agrees to pay the prevailing wage and require that all of its subcontractors pay prevailing wage to any laborers, workers or mechanics who perform work pursuant to this contract or related subcontract. Proposer and each subcontractor shall keep or cause to be kept an accurate record of names, occupations and actual wages paid to each laborer, workman and mechanic employed by the Proposer in connection with the contract. This record shall be sent to the City on a monthly basis along with the invoice and shall be open to inspection at all reasonable hours by any representative of the City or the Illinois Department of Labor and must be preserved for four(4) years following completion of the contract. Proposer certifies that proposer and any subcontractors working on the project are aware that filing false payroll records is a class B misdemeanor and that the monetary penalties for violations are to be paid pursuant to law by the proposer, contractor and subcontractor. The City shall not be liable for any underpayments. If applicable: Since this is a contract for a fixed public works project, as defined in 820 ILCS 130/2, Contractor agrees to post at the job site in an easily accessible place, the prevailing wages for each craft or type of worker or mechanic needed to execute the contract or work to be performed. 4. Proposer certifies that it is in full compliance with the Federal Highway Administrative Rules on Controlled Substances and Alcohol Use and Testing, 49 C. F.R. Parts 40 and 382 and that all employee drivers are currently participating in a drug and alcohol testing program pursuant to the Rules. 5. Proposer further certifies that it is not delinquent in the payment of any tax administered by the Department of Revenue, or that Proposer is contesting its liability for the tax delinquency or the amount of a tax delinquency in accordance with the procedures established by the appropriate Revenue Act. Proposer further certifies that if it owes any tax payment(s) to the Department of Revenue, Proposer has entered into an agreement with the Department of 33 United City of Yorkville PROPOSER'S CERTIFICATION (page 2 of 3) Revenue for the payment of all such taxes that are due, and Proposer is in compliance with the agreement. BY: Proposer's Authorized Agent FEDERAL TAXPAYER IDENTIFICATION NUMBER or Social Security Number Subscribed and sworn to before me this day of , 20—. Notary Public) (Fill Out Applicable Paragraph Below) (a) Corporation The Proposer is a corporation organized and existing under the laws of the State of which operates under the Legal name of and the full names of its Officers are as follows: President: Secretary: Treasurer: and it does have a corporate seal. (In the event that this bid is executed by other than the President, attach hereto a certified copy of that section of Corporate By-Laws or other authorization by the Corporation which permits the person to execute the offer for the corporation.) (b) Partnership Signatures and Addresses of All Members of Partnership: 34 United City of Yorkville PROPOSER'S CERTIFICATION (page 3 of 3) The partnership does business under the legal name of: which name is registered with the office of in the state of (c) Sole Proprietor The Supplier is a Sole Proprietor whose full name is: and if operating under a trade name, said trade name is: which name is registered with the office of in the state of 5. Are you willing to comply with the City's preceding insurance requirements within 13 days of the award of the contract? Insurer's Name Agent Street Address City, State, Zip Code Telephone Number I/We affirm that the above certifications are true and accurate and that I/we have read and understand them. Print Name of Company: Print Name and Title of Authorizing Signature: Signature: Date: 35 United City of Yorkville APPENDIX 1 GENERAL PRICE QUOTATION SHEET Please provide all costs associated with once a week,same day refuse,yard waste,leaf,and recycling collection services for each year in accordance with the following schedule: Year I Year 2 Year 3 Year 4 Year-5 Description of I I , 1. Monthly Prices(Shall include 2 Amnesty Day Collection and Live Christmas tree collection for two weeks in January at no additional Cost) Refuse,yard waste,and recycling collection program as outlined in the contract,one 64 $ $ $ $ $ gallon refuse tote,and one 64 gallon recycling tote [Alternative service package price quote] The same service as the row above,with all revenues derived from the sale of recyclable products collected in the municipality paid to the City each month after they are collected by the contractor. 2.Other Components of Price Quotation Special Collections(charge $ $ $ $ $ per cubic yard) Cost of 96 gallon or 33 gallon refuse cart or $ $ $ $ $ recycling cart 36 United City of Yorkville APPENDIX 2 REQUIRED RECYCLABLES TO BE COLLECTED The City requires that the Contractor shall collect the following recyclable material for the entire term of the contract. Additionally, the Contractor is encouraged to identify additional items they will be collecting, not on the current list. Required Recyclable Materials • brown paper bags • corrugated cardboard • boxes and cartons • chipboard/paperboard (to include brown or gray box board or paperboard, cereal boxes, shoe boxes, &paper towel cores) • magazines and catalogues • mixed paper, glossy & non-glossy (to include stationary, notebook paper, post-it notes, computer paper, typing paper, flyers, greeting cards, file folders and all envelopes, with and without windows) • newspaper(including all supplements) • telephone books • wet strength carrier stock (to include paper board used for refrigerated and frozen items) • frozen food packages • aerosol cans • aluminum cans and foil • formed aluminum containers and wraps • aseptic packaging and gable top containers • formed steel containers • glass bottles and jars (brown, green, and clear) • plastic containers (colored or cloudy white HDPE milk,juice and/or water bottles, jars and jugs) • all plastic containers #1 through#5 and plastic containers#7 • LDPE and HDPE soft plastic six (6) and twelve (12)pack rings • steel cans • steel paint cans and lids • household batteries Other Recyclable Materials Proposed by Contractor Ll LJ LJ 37 United City of Yorkville APPENDIX 3 SCHEDULE OF ALTERNATIVES AND DEVIATIONS Please list any proposed alternative or deviation to the minimum standards outlined in the specifications section of this document. (Please attach additional sheets if necessary.) Explanation Section Paragraph Alternative/Deviation 38 United City of Yorkville APPENDIX 4 SCHEDULE OF ILLINOIS MUNICIPALITIES SERVED Please list municipal references. (Please attach additional sheets if necessary) Municipality Contact Name & Service Explanation of Collection and Telephone Number Dates Disposal Program 39 United City of Yorkville APPENDIX 5 LOCATION OF DISPOSAL FACILITIES Please provide below information concerning the facilities, which are intended to be used for the disposal of refuse, yard waste, and recyclable materials collected at the curbside. (Please attach additional sheets if necessary.) REFUSE Name of Facility Facility Address Disposal Limitations RECYCLING Name of Facility Facility Address Disposal Limitations YARD WASTE Name of Facili ty Facility Address Disposal Limitations 40 United City of Yorkville APPENDIX 6 CONTRACTOR QUALIFICATIONS Name of Business: Business Address: Mailing Address: Business Number: Emergency Number: Fax Number: Ownership: Individual Partnership Corporation Franchise or Parent Company(if applicable): List all Partners, Managers, and Corporate Officers: Name Title Residence Phone Days of Operation: Business Hours: Number of Employees: Supervisors: Drivers: Office Personnel: Signature: Date: 41 United City of Yorkville EXHIBIT A SOLID WASTE COLLECTION DAY MAP See attached 42 United City of Yorkville EXHIBIT B SERVICES FOR MUNICIPAL AND PUBLIC FACILITIES Location Service Type Size Frequency Library Refuse 1-1.5 yd lx/wk 902 Game Farm Road Recycling 1-1.5 yd lx/wk City Hall and Police Refuse 1-6 yd 2x/wk Department Recycling 1-2 yd cardboard lx/wk 800 Game Farm Road Recycling(paper) 6-96 gallon toters lx/wk Public Works Recycling 1-2 yd cardboard lx/wk 610 Tower Lane Refuse 1-20 yd open lx/wk Parks and Recreation Refuse 1-20 yd open lx/wk Satellite Office at Old Recycling 1-96 gallon toter lx/wk Post Office Recycling 1-1 yd cardboard lx/wk 201 W.Hydraulic Avenue Parks and Recreation Refuse 1-1.5 yd lx/wk Riverfront Administrative Recycling 2-96 gallon toter lx/wk Building 301 E.Hydraulic Parks and Recreation Refuse 1-1.5 yd lx/wk Riverfront Program Recycling 2-96 gallon toter lx/wk Building 131 E.Hydraulic Beecher Center Refuse 1-4yd refuse lx/wk 908 Game Farm Road Recycle 1-2yd recycle lx/wk All City Rentals Refuse 96 gal.toters, 33 gal. toters, 18 When Required gal.toters 30 yd open dumpster The Contractor shall provide, at no cost to the City, the collection and disposal of all refuse, recycling, and yard waste, or more often if requested by the City. A comprehensive recycling program shall also be provided at no cost for the municipal facilities listed above (new or additional facilities may be added at any time during the Contract term). The Contractor shall be responsible for supplying all service equipment associated with totes and containers/dumpsters to said facilities as set forth in the Contract. 43