Resolution 1996-10 . i
STATE OF ILLINOIS )
ss
COUNTY OF KENDALL )
RESOLUTION - No. 1996-
RESOLUTION AUTHORIZING THE MAYOR TO ENTER INTO
MERCY CENTER EMPLOYEE ASSISTANCE PROGRAM CONTRACT
AGREEMENT WITH THE UNITED CITY OF THE VILLAGE OF YORKVILLE
WHEREAS, MERCY CENTER HEALTH CARE SERVICES offers an Occupational
Health Services Employee Assistance Program; and
WHEREAS, this program is to provide assistance to Employers and their Employees to
assist, counsel and support Employees who have personal problems that may or may not effect
their job performance; and
WHEREAS, the Mayor and the City Council of THE UNITED CITY OF THE VILLAGE
OF YORKVILLE after reviewing such an Occupational Services Program believe it is in the best
interest of the Employees of THE UNITED CITY OF THE VILLAGE OF YORKVILLE and the
Citizens of the VILLAGE OF YORKVILLE that the CITY OF YORKVILLE enter into such an
Agreement; and
WHEREAS, the City Council and the Mayor believe that such a program will serve the
best interest of the community in that it will allow Employees of the CITY OF YORKVILLE
to get the services that they need to assist them and to adjust to these problems and maintain a
good work record and be able to more fully address the job duties with THE UNITED CITY OF
THE VILLAGE OF YORKVILLE; and
WHEREAS, this Program provides for a financial benefit in that it provides reduced rates
then those of an individual who would seek such services on their own, and therefore is a savings
to the CITY OF YORKVILLE overall; and
WHEREAS, allowing Employees to seek help for problems through this program will
greatly assist the City in maintaining a high level of Employee moral and also maintaining a level
of benefits to keep the Employees at a maximum level of service to THE CITY OF
YORKVILLE:
NOW THEREFORE THAT IT IS RESOLVED BY THE UNITED CITY OF THE
VILLAGE OF YORKVILLE that the Mayor is authorized to enter into the Employee Assistance
Program Contract Agreement between the UNITED CITY OF THE VILLAGE OF YORKVILLE
and MERCY CENTER FOR HEALTH CARE SERVICES. Said Agreement is attached hereto
as Exhibit "A".
MAYOR
ATTEST:
IT CLERK
Law Offices of Daniel J. Kramer
1107A South Bridge St.
Yorkville, Illinois 60560
708.553.9500
OCCUPATIONAL HEALTH SERVICES
EMPLOYEE ASSISTANCE PROGRAM
This Agreement between Mercy Center for Health Care Services, an Illinois not for
profit corporation, ("Mercy Center") the City of Yorkville ("Employer") is effective the 1st
day of May, 1996.
1. The goal of this Agreement is to establish an Employee Assistance Program (EAP)
for the benefit of the Employer and its employees by establishing and implementing an
employee approved mechanism to assist, counsel and support employees who have personal
problems that may, or may not, affect their job performance.
2. The basic elements of an EAP include:
a) identifying the Employee Assistance Liaison
b) assisting the Employer in the development of a written EAP
policy and promotional plan
c) approval of the EAP policy by management
d) supervisor training
e) notification to and orientation of employees and their families,
and
f) establishing a reporting mechanism
Mercy Center will assist Employer in the development and implementation of the EAP as
requested by the Employer. The actual scope of Mercy Center's services to be performed
under this Agreement is set forth in Exhibit A attached hereto.
3. For all services rendered by Mercy Center, Employer agrees to pay Mercy Center
the fees set forth in the Schedule of Fees attached hereto as Exhibit B. Unless otherwise
stated in Exhibit B, Employer agrees to pay Mercy Center's fee on a quarterly basis,
beginning the lst of the month following supervisor training. Invoices for amounts due
Mercy Center more than thirty (30) days past due shall bear interest at the rate of twelve
(12) percent per annum until paid.
4. A Mercy Center staff member will be designated as the Employee Assistance
Director, for the Employer's EAP. The employee's initial contact will be with the Director
or appropriate designee, who will determine the nature and extent of the employee's problem
and develop an intervention plan. In cases where short term counseling is indicated, i.e.,
one (1) to three (3) counseling sessions, the Director or designee will provide the needed
counseling at Mercy Center on an outpatient basis.
5. Notwithstanding anything stated herein to the contrary, Mercy Center's obligations
under this Agreement do not include rendering long-term counseling services to employees
(i.e. greater than three (3) counseling sessions) or treatment of employees on an inpatient
basis.
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6. Employer acknowledges and understands that alcohol and drug abuse information
disclosed to the Employer is protected by federal confidentiality rules (42 CFR Part 2) and
that federal rules prohibit the Employer from making any further disclosure of this
information, unless further disclosure is expressly permitted by the person to whom it
pertains. The federal rules restrict any use of the information to criminally investigate or
prosecute any alcohol or drug abuse patient.
7. The parties recognize that this Agreement at all times is to be subject to applicable
state, local and federal laws and regulations. This Agreement shall be subject to
amendments in such laws and regulations and to new legislation. Any provisions of law that
invalidate, or otherwise are inconsistent with the terms of this Agreement, or that would
cause one or both of the parties to be in violation of the law, shall be deemed to have
superseded the terms of this Agreement, provided, however, that the parties shall exercise
their best efforts to accommodate the term and intent of this Agreement to the greatest extent
possible consistent with the requirements of law.
8. Unless terminated earlier, this Agreement shall remain in effect for a period of one
(1) year from the date hereof. After the expiration of the first three (3) months of this
Agreement, either party may terminate this Agreement upon sixty (60) days prior written
notice to the other party.
9. This Agreement contains the entire understanding of the parties and supersedes all
prior written or oral representations, negotiations, communications, understandings or
agreements concerning the subject matter hereof.
10. The terms of this Agreement may be amended, modified, or cancelled only
through written instrument signed by both parties.
11. This Agreement shall be governed and interpreted under the laws of the State of
Illinois.
12. This Agreement may not be assigned or subcontracted in whole or in part by
either party.
MERCY CENTER FOR HEALTH CARE CITY OF YORKVILLE
SERVICES
Joan Lukens-
Assoc. Vice President, Planning
3113 y/� 1
Dati Date
EXHIBIT A
WITNESSETH
WHEREAS, Mercy Center is a hospital in the business of providing a wide range of medical
and health care services, including, but not limited to, the assessment, counseling, treatment and
referral of patients;
WHEREAS, Mercy Center has developed an Employee Assistance Program ("EAP")
designed to assist corporations in handling the social, behavioral and other life problems of
employees; and
WHEREAS, Employer desires to implement the EAP for the benefit of its employees.
NOW, THEREFORE, for and in consideration of the premises and covenants contained
herein, the parties agree to develop and implement the EAP to the Employer's place of business in
accordance with the following terms and conditions:
1. DEFINITIONS
A. The EAP
The EAP is a program whereby Employer makes available to its employees and
family members professional and confidential assessment and referral of social,
behavioral and other life problems. The specific services provided pursuant to the
EAP are further described in paragraph 2.D of this Agreement.
B. Employee
Employees include all full-time employees of the Employer, who are compiled at
Employer's principal place of business as stated above, from the first day of
employment.
C. Family Member
Family members include employee's spouse and children residing in the employee's
household.
D. Covered Persons
Covered persons include employees and family members.
DEFINITIONS (continued) Page 2
E. EAP Director
The EAP Director shall be an employee of Mercy Center, designated to carry out the
assessment, consultation and referral responsibility of Mercy Center, pursuant to this
Agreement. The Director shall be experienced in employee assistance counseling and
have medical and psychiatric consultation available.
F. Service Provider
A Service Provider shall be any physician, or other individual, health care provider,
agency, institution, or organization to whom the EAP Director or EAP Director's
designee refers an employee or family member for diagnosis and treatment.
2. RESPONSIBILITIES OF MERCY CENTER
Upon execution of this Agreement, Mercy Center will assist Employer in developing and
implementing the EAP at Employer's place of business. Specifically, Mercy Center will
provide, subject to the approval of Employer, the following services:
A. EAP Development
1) Policy Statement Mercy Center will prepare a written statement describing the
EAP, employee and family member eligibility and procedures for utilization of
the program.
2) Supervisor's Manual Mercy Center will develop a supervisor's manual, which
assists Employer's supervisory personnel in recognizing and understanding
employee social, behavioral and other mental health related problems and
instructs the supervisor in the proper use of the EAP.
B. EAP Marketing
1) Employee Letters Mercy Center will prepare a letter for distribution by
Employer to each employee introducing and describing the EAP.
2) Letters to Family Members Mercy Center will prepare a letter to be distributed
by the Employer to the family members of each employee introducing and
describing the EAP.
3) Literature As mutually agreed between the parties, Mercy Center will provide
employer with EAP brochures, posters and wallet cards. The employer will be
responsible for distribution of these materials.
RESPONSIBILITIES OF MERCY CENTER (continued) Page 3
C. Education
Mercy Center will prepare and conduct the following education seminars at
Employer's place of business. All seminars shall be scheduled at such times as are
mutually agreed upon by the parties.
1) A two hour management-supervisor training session will be
presented and include:
a) Introduction to the "Broad Brush" EAP concept
b) Documented job performance
c) How to use EAP for consultation
d) How to refer employees to EAP
2) The Policy and Employee Assistance Program will be presented
to the employees. This will be done by 30 minute employee
orientation sessions.
D. EAP Services
1) Assessment/Consultation/Referrals
a) Appointments for EAP services can be made by calling (708) 892-2809. A
message will be taken and the EAP Director, or appropriate designee, will
respond to the call. Scheduling of appointments and other business calls are
expected during normal business hours. The EAP is available for emergency
situations, 24 hours per day, seven days per week. Depending upon the level
of urgency, the EAP will facilitate crisis intervention or schedule an in-person
interview the next business day.
b) The EAP Director or designee provides assessment, referral, and short term
counseling to covered persons and, as deemed appropriate, makes referrals to
appropriate service providers for further assessment and disposition.
c) EAP sessions shall be conducted on a voluntary basis only. Covered persons
may seek EAP services by contacting the EAP directly, or an employee
designated by Employer to coordinate the EAP. Employees advised of and
encouraged to participate in the EAP, due to a job performance issue, shall be
encouraged to notify his/her supervisor of participation in the program,
authorize the release of employment records to the EAP Director and authorize
the EAP Director to discuss the employee's situation with the Employer.
EAP SERVICES (continued) Page 4
d) The EAP Director or designee will follow up with the covered person after
referral to a service provider, so as to encourage use of the service provider
and offer additional referrals, should the covered person so desire and, if
authorized by the covered person, follow up and coordinate the covered
person's treatment and progress with the service provider and Employer.
However, it is understood that Mercy Center's assessment, evaluation and
consultation obligations terminate upon referral of a covered person to a service
provider, does not extend to the provision of services by a service provider and
that it is the responsibility of each covered person to obtain service provider
services and follow prescribed treatment.
e) It is understood that service providers will be selected by the EAP Director and
that Mercy Center programs, departments and staff members may be selected
as service providers if the EAP Director determines, in his/her sole discretion,
that said service providers would be appropriate for a particular situation.
Statistical review will identify service provider utilization.
2) Referral Resources Mercy Center shall maintain current information regarding
multi-treatment services and resources. These include professional services
related to chemical addiction, psychiatric illness, marital or relationship issues,
stress, grief, family, financial and legal problems.
3) Employer Benefit Plans Mercy Center will become familiar with Employer's
medical and disability benefit plans so as to provide covered persons with basic
and preliminary information regarding the extent, nature and cost of referral
treatment and reimbursement benefits available. In conjunction with this
service, Mercy Center will obtain utilization guidelines from any health
maintenance organization to which Employer belongs and to the extent possible,
establish working relationships with each organization to which Employer
belongs and to the extent possible, establish working relationships with each
organization providing or administering Employer medical and disability
benefits.
E. Other Services
1) Health Education and Wellness Consistent with the Mercy Center holistic
philosophy of health care, Mercy Center will offer employees two hours of
health education and wellness programs per twelve month period of this
Agreement.
Additional hours of health education and wellness programs may be purchased
at Mercy Center's then current fees for conducting said program.
Other Services (continued) Page 5
2) Management Reports Mercy Center will provide quarterly and annual reports.
Said reports will aggregate total assessments, consultations and referral sources.
Mercy Center will provide no individually identifiable employee or family
member information or aggregate statistics from which Mercy Center believes
individually identifiable information may be derived.
3. RESPONSIBILITIES OF EMPLOYER
A. Employer shall print and distribute to covered persons, the employee and family
member letters and other information concerning the availability and purposes of the
EAP. Employer shall not distribute or otherwise convey these materials to any
individual or entity except as provided in this Agreement nor distribute any written
materials which refer to Mercy Center, unless prepared by Mercy Center, or prepared
by Employer with the written approval of Mercy Center.
B. Employer will provide Mercy Center current information regarding the Employer's
medical and disability plans and keep Mercy Center apprised of any changes to said
plans.
C. Employer will require its management and supervisory personnel to attend the
appropriate EAP education seminars.
D. In accordance with the Policy Statement and Supervisor's Manual, Employer shall
encourage covered persons to utilize the EAP assessment and referral services.
E. Employer shall implement the EAP in conjunction with its own personnel policies and
procedures, offering EAP services to its employees on a voluntary basis and as part
of, but not as substitute for, Employer's disciplinary procedures.
F. Employer shall utilize Mercy Center as its sole provider of EAP services during the
term of this Agreement.
4. OWNERSHIP AND CONFIDENTIALITY OF EAP RECORDS
All information obtained and records created as a result of any communication between
covered persons and Mercy Center shall remain confidential and the sole property of Mercy
Center. Said information and records shall be released only with the appropriate written
consent of the individual covered person as otherwise authorized by law.
5. RELATIONSHIP OF THE PARTIES Page 6
Mercy Center and Employer shall remain independent contractors and Mercy Center's
responsibilities to Employer are expressly limited to those set forth in this Agreement. This
Agreement shall not be deemed to establish any relationship of employment between Mercy
Center and covered persons. No service provider to whom Mercy Center refers a covered
person shall be deemed to be an agent or employee of Mercy Center by reason of this
Agreement. Each service provider shall establish its own independent relationship with
Employer, employee or family member.
6. INSURANCE AND INDEMNIFICATION
A. Mercy Center for Health Care Services is a not for profit Illinois Corporation and is
self nsured. Employees in the performance of their jobs are covered under the
hospital insurance.
B. Each party to this agreement shall indemnify and hold harmless, its officers, directors,
employees, and agents from and against any and all liability, damage, expense, loss,
cost, claim, cause of action, suit or judgement, including the cost thereof and
attorney's fees, which they or any of them may suffer, incur or sustain, or for which
any of them may become liable as a result of any act or omission, or alleged act or
omission of Employer, its officers, directors, employees and agents.
EXHIBIT B
1. FEES
A. In consideration for the services provided by Mercy Center pursuant to
this Agreement, Employer shall pay Mercy Center $25.00 per employee
per each 12 month term of this Agreement. Initial payment shall be made
upon completion of training and quarterly thereafter.
B. For purposes of paragraph 1.A., the total number of employees shall be
the total number of employees on the payroll of Employer on the
effective date of this Agreement, which number Employer represents
equals 41. Employer shall notify Mercy Center each time its total
number of employees increase by ten percent (10%) or more, and shall
pay Mercy Center an additional fee for each additional employee at a
prorated fee of$25.00 per employee per 12 month term. Upon request,
Employer shall furnish Mercy Center with satisfactory evidence of the
total number of such employees employed by Employer upon the signing
of this Agreement, at the beginning of each renewal term and upon the
reasonable request of Mercy Center, said requests not to exceed three (3)
per year.
C. It is expressly understood and agreed that the charges stated herein are
exclusively for the services of Mercy Center provided pursuant to this
Agreement. Fees and charges for services provided by a service
provider, including Mercy Center as a service provider, will be as
established between the covered person or Employer and the service
provider.
OCCUPATIONAL HEALTH SERVICES
EMPLOYEE ASSISTANCE PROGRAM
This Agreement between Mercy Center for Health Care Services, an Illinois not for
profit corporation, ("Mercy Center") the City of Yorkville ("Employer") is effective the 1st
day of May, 1996.
1. The goal of this Agreement is to establish an Employee Assistance Program (EAP)
for the benefit of the Employer and its employees by establishing and implementing an
employee approved mechanism to assist, counsel and support employees who have personal
problems that m�.y, or may ..ot, affect their job performance.
2. The basic elements of an EAP include:
a) identifytng the Employee Assistance Liaison
b) assisting the Employer in the development of a written EAP
policy and promotional plan
c) approval of the EA,P policy by management
d) supervisor training
e) notification to and orientation of employees and their families,
and
f) establishing a reporting mechanism
Mercy Center will assist Employer in the development and implementation of the EAP as
requested by the Employer. The actual scope of Mercy Center's services to be performed
under this Agreement is set forth in Exhibit A attached hereto.
3. For all services rendered by Mercy Center, Employer agrees to pay Mercy Center
the fees set forth in the Schedule of Fees attached hereto as Exhibit B. Unless otherwise
stated in Exhibit B, Employer agrees to pay Mercy Center's fee on a gvarterly basis,
beginning the lst of the month following supervisor training. Invoices for amounts due
Mercy Center more than thirty (30) days past due shall bear interest at the rate of twelve
(12) percent per annum until paid.
4. A Mercy Center staff member will be designated as the Employee Assistance
Director, for the Employer's EAP. The employee's initial contact will be with the Director
or appropriate designee, who will determine the nature and extent of the employee's problem
and develop an intervention plan. In cases where short term counseling is indicated, i.e.,
one (1) to three (3) counseling sessions, the Director or designee will provide the needed
counseling at Mercy Center on an outpatient basis.
5. Notwithstanding anything stated herein to the contrary, Mercy Center's obligations
under this Agreement do not include rendering long-term counseling services to employees
(i.e. greater than three (3) counseling sessions) or treatment of employees on an inpatient
basis.
1
-2-
" 6. Employer acknowledges and understands that alcohol and drug abuse information
disclosed to the Employer is protected by federal confidentiality rules (42 CFR Part 2) and
that federal rules prohibit the Employer from making any further disclosure of this
information, unless further disclosure is expressly permitted by the person to whom it
pertains. The federal rules restrict any use of the information to criminally investigate or
prosecute any alcohol or drug abuse patient.
7. The parties recognize that this Agreement at all times is to be subject to applicable
state, local and federal laws and regulations. This Agreement shall be subject to
amendments in such laws and regulations and to new legislation. Any provisions of law that
invalidate, or otherwise are inconsistent with the terms of this Agreement, or that would
cause one or both of the parties to be in violation of the law, shall be deemed to have
superseded the terms of this Agreement, provided, however, that the parties shall exercise
their best efforts to accommodate the term and intent of this Agreement to the greatest extent
possible consistent with the requirements of law.
S. Unless terminated earlier, this Agreement shall remain in effect for a period of one
(1) year from the date hereof. After the expiration of the first three (3) months of this
Agreement, either party may terminate this Agreement upon sixty (60) days prior written
notice to the other party.
9. This Agreement contains the entire understanding of the parties and supersedes all
prior written or oral representations, negotiations, communications, understandings or
agreements concerning the subject matter hereof.
10. The terms of this Agreement may be amended, modified, or cancelled only
through written instrument signed by both parties.
11. This Agreement shall be governed and interpreted under the laws of the State of
Illinois.
12. This Agreement may not be assigned or subcontracted in whole or in part by
either party.
MERCY CENTER FOR HEALTH CARE CITY OF YORKVILLE
SERVICES
Joan Lu ens
Assoc. Vice President, Planning
�G 142's
Date Date