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Resolution 2014-28 Resolution No. 2014-is A RESOLUTION OF THE MAYOR AND CITY COUNCIL OF THE UNITED CITY OF YORKVILLE,KENDALL COUNTY,ILLINOIS FOR THE REDESIGN OF A CITY WEBSITE WHEREAS, the United City of Yorkville, Kendall County, Illinois ("City") is a duly organized and validly existing non home-rule municipality created in accordance with the Constitution of the State of Illinois of 1970 and the laws of this State and a duly constituted public agency of this State; and, WHEREAS, the City requested proposals for services to provide a complete web site content management system and ancillary services including date conversion, system integration, hosting services, training of staff and ongoing technical support for improvements to the City's website located at www.yorkville.il.us; and, WHEREAS, in response to the City's request for proposals, Civic Plus of Manhattan, Kansas,provided a proposal to provide such services which met all of the criteria and experience believed necessary to undertake the redesign of the City's website in accordance with the terms and conditions as set forth in the Project Development Agreement attached hereto. NOW, THEREFORE, BE IT RESOLVED, by the Mayor and City Council of the United City of Yorkville,Kendall County,Illinois, as follows: Section 1. The Project Development by and between the City and Icon Enterprises, Inc. d/b/a Civic Plus in the form attached hereto and made a part hereof is hereby approved and the City Administrator is hereby authorized to execute on behalf of the City. Section 2. If any section, paragraph, clause, or provision of this Resolution shall be held invalid, the invalidity of such section, paragraph, clause, or provision shall not affect any of the other provisions of this Resolution. Resolution No.2014- ag Page 1 Passed by the City Council of the United City of Yorkville,Kendall County,Illinois this day of Q beil 2014. City Clerk CARLO COLOSIMO KEN KOCH JACKIE MILSCHEWSKI LARRY KOT CHRIS FUNKHOUSER JOEL FRIEDERS ROSE ANN SPEARS ` DIANE TEELING Approved by me, as Mayor of the United City of Yorkville, Kendall County, Illinois,this o?.R day of QC7D6+8A 2014. b Mayor Resolution No.2014-a8 Page 2 Cp Service& License Agreement for Yorkville, IL Project Development Organization United City of Yorkville URL http://www.yorkville.il.us Street Address 800 Game Farm Rd. Address 2 City Yorkville State IL Postal 60560 Code CivicPlus provides telephone support for all trained clients from lam—7pm Central Time,Monday-Friday(excluding holidays).Emergency Support is provided on a 24!7/365 basis for representatives named by the Client.Client is responsible for ensuring CivicPlus has current updates. Emergency Contact&Mobile Phone Bart Olson Emergency Contact&Mobile Phone Rob Fredrickson Emergency Contact&Mobile Phone Rich Hart Billing Contact Rob Fredrickson E-Mail Fredrickson@yorkville.il.us Phone (630)553-8534 Ext. Fax Billing Address 800 Game Farm Rd. Address 2 city Yorkville ST IL Postal 60560 Code Tax ID# 36-6006169 Sales Tax E9995-8945-06 Exempt# Billing Terms ARccount Bryan Hahlbeck Info Required on Invoice(PO or Job#) Website Contract Contact Bart Olson Email bolson @yorkville.il.us Phone (630)553-8537 Ext. Fax Project contact Bart Olson Email bolson @yorkville.il.us Phone (630)553-8537 Ext. Fax Terms &Conditions Client Deliverable 1. Icon Enterprises, Inc.,d/b/a CivicPlus("CivicPlus")will create a unique website for the United City of Yorkville("Client') htta://www.yorkvilie.i1.usthat includes all functionality and hosting as defined in Exhibit A—CivicPlus Project Deliverables, attached hereto. 2. After 48 consecutive months under these terms and associated pricing, Client becomes fully eligible for a CP Basic Redesign at no additional cost. See Exhibit B for complete details. Additional Services 3. Client may contract with CivicPlus for additional Consulting,Website Design, Setup, Programming,site modification,Training services(Project Development Services), additional Graphic Design, or content from other URLs and/or intranet sites for that exceed those defined in Exhibit A.CivicPlus will invoice Client at the completion of the service and prior to project Go-Live. Exhibit A 1 of 4 CivicPlus-317 Houston St.,Suite E•Manhattan,KS 66502-www.CivicPlus.com Toll Free 888-228-2233-Accounting Ext.291 •Support Ext.307-Fax 785-587-8951 C;) Service & License Agreement for Yorkville, IL Services that involve billable time beyond the contracted amount will be documented and invoiced.Written approval by the Client is necessary before billable time is incurred. 4. Client may contract with CivicPlus for additional Annual Services that exceed those defined in Exhibit A and CivicPlus will invoice Client for additional Annual Services upon completion of the service and prior to project Go-Live. Product Suites or modules that incur additional usage fees may be purchased and activated at any time. 5. Client may contract with CivicPlus for the migration of Agendas&Minutes beyond the included Agenda&Minutes migration for an additional fee. Client may also contract with CivicPlus for the conversion of Agendas&Minutes to Microsoft Word or PDF for a conversion fee of$4,500. 6. Acceptance of this Agreement signifies Client's approval of any billable time specifically related to training services as detailed in Exhibit A,wherein a stated number of attendees is specified. Coverage for additional attendees not covered under this agreement is billed at a per diem rate specified in Exhibit A. Billing&Payment Terms 7. As detailed in Exhibit A.1 —Project Development Scope of Work,one half of the Total Fee will be billed upon completion of Phase 2:Website Layout.The remainder of the Total Fee and any additional Project Development services will be invoiced after Phase 4: Customized Website Training has been completed.Acceptance of the timeline established with the CivicPlus project manager indicates the acceptance of the billing milestones. 8. The Client shall acknowledge project completion and acceptance notification prior to project go-live.The date may be extended if material system or operational failures are encountered.Immediately after completing training the final bill for the project development services will be billable and payable.All Parties agree that the website will not go-live until the project is accepted in writing by the Client. 9. Total First Year invoices are due by the first of the following month, but no later than 30 days from invoice date. Project Development will be discontinued if payment is not made within 30 days after the invoice due date. 10. Invoicing for Year 2 Annual Services begins one(1)year from contract signing. 11. Annual Services invoices may be prorated in order to correlate with the Client's budget year,and are invoiced prior to the year of service. 12. After project go-live, if the Client's account exceeds 60 days past due, Support will be discontinued until the Client's account is made current. If the Client's account exceeds 90 days past due,Annual Services will be discontinued until the Client's account is made current. Client will be given 30 days notice prior to discontinuation of services for non-payment. 13. The Client will be invoiced electronically through email. Upon request CivicPlus will mail invoices and the Client will be charged a$5.00 convenience fee. 14. Unless otherwise limited by law,a finance charge of 2.9 percent(%) per month or$5.00,whichever is greater,will be added to past due accounts. Payments received will be applied first to finance charges,then to the oldest outstanding invoice(s). 15. Provided the Client's account is current,at any time the Client may request an electronic copy of the website graphic designs, the page content,all module content,all importable/exportable data,and all archived information("Customer Content"). Client agrees to pay$250 per completed request. Provided the Client's account is current, upon termination of services Client may request a complimentary electronic copy of website Customer Content. 16. Client acknowledges and agrees that certain services for which Client is contracting hereunder may be rendered by or with third-party providers under contract with CivicPlus,and thus the cost of such services hereunder is dependent upon the financial arrangements between CivicPlus and such third-party providers. Client acknowledges and agrees that the price to Client for the services hereunder may be reasonably adjusted at any time,at CivicPlus'sole discretion,to reflect an increase in cost to CivicPlus as a result of its financial arrangement with a third-party provider. Client acknowledges and agrees that this Agreement as so modified will continue in full force and effect as otherwise provided herein,and that Client will pay any such increased price according to such other payment terms hereof. Agreement Renewal 17. This contract shall remain in effect for a period of four year(48 months)from signing. In the event that neither party gives 60 days' notice prior to the end of the initial or any subsequent term,this Agreement will automatically renew for an additional contract term.After 48 consecutive months under the terms of this contract and associated pricing,Client will be fully eligible for a CP Basic Redesign at no additional cost. Exhibit A 2 of 4 CivicPlus•317 Houston St.,Suite E Manhattan, KS 66502•www.CivicP[us.com Toll Free 888-228-2233•Accounting Ext.291 •Support Ext.307•Fax 785-587-8951 Cp Service& License Agreement for Yorkville, IL 18. Either party may terminate the agreement at the end of the contract term by providing the other party with 60 days written notice prior to the contract renewal date. 19. In the event of early termination of this Agreement by the Client, Client forfeits eligibility for the CP Basic Redesign and all funds applied to such eligibility and payment for services rendered is due within 15 days of termination. 20. Starting in Year 5,each year this Agreement is in effect,a technology investment and benefit fee of 2.5 percent(%)of the total Annual Services costs will be applied. Support 21. CivicPlus will provide unlimited telephone support Monday-Friday, 7:00 am—7:00 pm(Central Time)excluding holidays,for all trained Client staff. Emergency Support is provided on a 24/7/365 basis for emergency contacts named by the Client.Client is responsible for providing CivicPlus with contact updates. 22. Support includes providing technical support of the GCMS®software, application support(pages and modules), and technical maintenance of Client's website. CivicPlus support does not include support of 3`d party applications. Following initial setup, additional page design,graphic design, user training,site modification,and custom programming may be contracted separately for an additional fee. 23. During the period of this agreement and subsequent annual renewals, CivicPlus warrants that it will,without additional charge to the Client,take action to correct any problems or defects discovered in the GCMS®software and reported to CivicPlus by the Client,such warranty to include ongoing maintenance upgrades and technical error correction. 24. CivicPlus provides online website statistics software at no extra charge. If Client desires to use other website statistic software, CivicPlus will provide the necessary log file access. Marketing 25. Client will work with the CivicPlus Marketing Department to make a reasonable attempt to gather information and meet deadlines associated with website award contest entries throughout the term of this agreement,and to create a case study related to their website. 26. Client permits CivicPlus to include an example of the Client's home page and a link to the Client's website on the CivicPlus corporate website. 27. Client will make a reasonable attempt to work with the CivicPlus Marketing Department to create a news item to be released in conjunction with their project Go-Live date. Client will provide CivicPlus with contact information for local and regional media outlets. CivicPlus may use the press release in any marketing materials as desired throughout the term of this Agreement. 28. Client allows CivicPlus to display a"Government Websites by CivicPlus"insignia,and web link at the bottom of their web pages. Client understands that the pricing and any related discount structure provided under this agreement assumes such perpetual permission. Intellectual Property,Ownership&Content Responsibility 29. Upon full and complete payment of submitted invoices for the Project Development and launch of the website, Client will own the Customer Content. 30. Upon completion of the development of the site, Client will assume full responsibility for website content maintenance and content administration.Client,not CivicPlus,shall have sole responsibility for the accuracy,quality, integrity, legality, reliability, appropriateness,and intellectual property ownership or right to use of all Customer Content. 31. Client shall not(i)license,sublicense,sell, resell,transfer,assign,distribute or otherwise commercially exploit or make available to any third party the GCMS®software in any way; (ii)modify or make derivative works based upon the GCMS® software; (iii)create Internet"links"to the GCMS®software or"frame"or"mirror"any GCMS®administrative access on any other server or wireless or Internet-based device;or(iv)reverse engineer or access the GCMS®software in order to(a) build a competitive product or service, (b)build a product using similar ideas,features,functions or graphics of the GCMS® software,or(c)copy any ideas,features,functions or graphics of the GCMS®software. 32. The CivicPlus name,the CivicPlus logo,and the product and module names associated with the GCMS®software are trademarks of CivicPlus,and no right or license is granted to use them. Indemnification 33. CivicPlus shall defend,indemnify and hold harmless the Client, its partners, employees,and agents from and against any and all lawsuits, claims,demands,penalties, losses,fines,liabilities,damages, and expenses including attorney's fees of any kind, without limitation, in connection with the operations of and installation of software contemplated by this Agreement, or Exhibit A 3 of 4 CivicPlus•317 Houston St.,Suite E•Manhattan,KS 66502•www.CivicPfus.com Toll Free 888-228-2233•Accounting Ext.291 •Support Ext.307•Fax 785-587-8951 C;) Service&License Agreement for Yorkville, IL otherwise arising out of or in any way connected with the CivicPlus provision of service and performance under this Agreement.This section shall not apply to the extent that any loss or damage is caused by the negligence or willful misconduct on the part of the Client. If Client and CivicPlus are both negligent, damages shall be apportioned in accordance with the percentage of negligence of each party.This paragraph is not intended to benefit entities not a party to this contract. 34. CivicPlus agrees throughout the term of this agreement to maintain insurance no less than the amount specified in Exhibit D, attached hereto. Liabilities 35. CivicPlus will not be liable for any act,omission of act, negligence or defect in the quality of service of any underlying carrier or other service provider whose facilities or services are used in furnishing any portion of the service received by the Client. CivicPlus will not be liable for any failure of performance that is caused by or the result of any act or omission by Client or any entity other than CivicPlus that furnishes services,facilities or equipment used in connection with CivicPlus services or facilities. 36. Except as expressly provided in this Agreement, CivicPlus makes no expressed or implied representations or warranties, including any warranties regarding merchantability or fitness for a particular cause. Force Majeure 37. No party shall have any liability to the other hereunder by reason of any delay or failure to perform any obligation or covenant if the delay or failure to perform is occasioned by force majeure, meaning any act of God,storm,fire,casualty, unanticipated work stoppage,strike,lockout, labor dispute, civic disturbance,riot,war, national emergency,act of Government,act of public enemy,or other cause of similar or dissimilar nature beyond its control. Taxes 38. It is CivicPlus'policy to pass through sales tax in those jurisdictions where such tax is required. If the Client is tax-exempt,the Client must provide CivicPlus proof of their tax-exempt status,within fifteen (15)days of contract signing,and this agreement will not be taxed. If the Client's state taxation laws change,the Client will begin to be charged sales tax in accordance with their jurisdiction's tax requirements and CivicPlus has the right to collect payment from the Client for past due taxes. Acceptance CivicPlus hereby restates the statements made on Exhibit C as fully set forth herein. We,the undersigned,agreeing to the conditions specified in this document, understand and authorize the provision of services outlined in this Agreement. Client Date 10 - 'Z-7 - CiviclPlus Date Sign and e-mail or Fax this Copy And–Mail Two(2)Signed Originals Attn:Contract Manager CivicPlus Contract Manager Email:SalesCoordinators @CivicPlus.com 317 Houston St.,Suite E Fax:785-587-8951 Manhattan, KS 66502 We will e-mail or fax a counter-signed copy of the contract back to you so we can begin your project. Upon receipt of two signed originals,we will counter-sign and return one copy for your files. --Remainder of this page left intentionally blank— Exhibit A 4 of 4 CivicPlus•317 Houston St.,Suite E•Manhattan,KS 66502•www.CivicPlus.com Toll Free 888-228-2233•Accounting Ext.291 •Support Ext.307•Fax 785-587-8951 C;) Service&License Agreement for Yorkville, IL Exhibit A - CivicPlus Project Deliverables All Quotes are in US Dollars and Valid for 30 Days from October 21,2014. Project Development and Deployment Initial GCMS®upgrades,maintenance, support and hosting—no additional cost $33,226 j Server Storage not to exceed 40 GB Employee Discount -$4,984 Total Fees Year 1 $28,242 Fees Year 2-4 $3,927 per year 1 1 5 Year Annual Services(Continuing GCMS®System Enhancements, Maintenance, Support and Hosting) $4,025 subject to annual 2.5%increase --Remainder of this page left intentionally blank-- Exhibit A 1 of 5 CivicPlus•317 Houston St.,Suite E•Manhattan,KS 66502•www.CivicPlus.com Toll Free 888-228-2233•Accounting Ext.291 •Support Ext.307•Fax 785-587-8951 C;) Service&License Agreement for Yorkville, IL Project Development Scope of Work Kick-Off Meeting Deliverable: Project Timeline,training jump start and worksheets CivicPlus will: Yorkville will: • assign a project manager to this project • review and approve of project plan within 5 business • conduct a Project kickoff to review awarded days contract if modifications are required after the review of the • establish communication plan for the duration of initial project plan,the City has 10 business days to the project effort address the modifications and come to a • work with the City to identify all key internal and consensus. external project stakeholders approve the project plan(limited to two reviews) • develop project plan and timeline prior to proceeding with the project. • provide Project Management and Support complete the following prior to Phase 1: Functionality and Design Form,Web Team Form and Content Form • update the current primary live website content and delete any pages from the website that are no longer wanted or needed. Phase 1:Website Optimization Deliverable: Needs assessment, best practices and worksheets CivicPlus will: Yorkville will: • provide communication support to the City,key • gather statistics from the current website from the stakeholders and personnel via weekly status past 12 months and provide to CivicPlus reports and via phone when required 0 collect pictures to be used in the overall design of the new website and provide to CivicPlus • review the goals and expectations submitted on the forms the City completed to ensure the City's provide a MS Word document template that features needs are clearly understood your branding/logo and provide to CivicPlus. • conduct a presentation of findings and • compile a list of all divisions and/or departments recommendations to key project stakeholders within the organization and provide to CivicPlus • submit a list of third-party and in-house developed applications presently being utilized on the current website and provide to CivicPlus • pull a site map or outline of the current website's navigational structure and provide to CivicPlus • a list of any content on the current primary website that must remain as is(verbatim) because of legal requirements Phase 2:Website Layout Deliverable:Website layout and mood board will be presented for your approval CivicPlus will: Yorkville will: • present one custom layout and one mood 0 approve one layout and the mood board board based on the goals determined in the 0 review marketing packet material and previous phase.The presented layout will guidelines show the placement of the navigation and 0 will provide CivicPlus will all the necessary DNS functionality.The mood board will reflect the items identified for the website color and imagery that will represent the tone 0 1St billing milestone approved of the design • begin development of the website design upon layout and mood board approval Exhibit A 2 of 5 CivicPlus•317 Houston St.,Suite E•Manhattan,KS 66502•www.CivicPlus.com Toll Free 888-228-2233•Accounting Ext.291 •Support Ext.307•Fax 785-587-8951 Service& License Agreement for Yorkville, IL Phase 3:Website Reveal Deliverable:Completed website design and navigation structure will be presented.You will be able to propose changes at this time. CivicPlus will: Yorkville will: • present a fully functional website 0 evaluate the website design and content and • migrate all content pages from provide CivicPlus with feedback http://www.vorkville.il.us to the new website. 0 collaborate with CivicPlus on proposed • After the City approves the design,content changes and functionality CivicPlus will conduct a 0 revise the design as many times as deemed review of the website to ensure the statement necessary, up to the deadline set by the City of work is met and CivicPlus during the Kick-off meeting • work with the City to prepare for training If design changes are requested after the set • migrate current plus the past three years date,the project's go live will be adjusted Agendas&Minutes in Microsoft Word.DOC or Adobe PDF format Phase 4: 3 Days of Customized On-Site Implementation Training for up to 12 employees Quote includes travel expenses($80 per person per day for the 13th attendee and beyond) Deliverable:Train System Administrator(s)on GCMS®Administration, permissions,setting up groups and users, module administration. Basic User training on pages,module entries,applying modules to pages.Applied use and usability consulting to result in effective communication through your website. CivicPlus will: Yorkville will: • provided training to the City before the provide a location for training in the City with website goes live internet access • train up to 12 City staff members based on 0 provide computers for staff to be trained on internal daily task and workflow 0 2nd billing milestone approved • train staff members on how to use the GCMS®, update content pages and modules • provide access to training online training manuals and videos for the City staff Phase 5: Go Live Deliverable:Custom website launched to the public. CivicPlus will: Yorkville will: • fix system issues and bugs that the City finds 0 have about three weeks to test and update the • CivicPlus'Quality Control team will complete final site a final spelling and links check 0 notify CivicPlus on any system issues or bugs • redirect the domain name to the newly that CivicPlus needs to fix developed website when the City signs off on the project Project Enhancements: Google Translation Tool Responsive Website Design Links or Wrames as needed for current online services Phase 1: Content Consultation Two days on-site, up to six departments per day. Quote includes travel expenses. A consultation package concentrating on evaluating current website content and making recommendations for improved content development, presentation and maintenance. Deliverable:A comprehensive report on evaluation of current content(placement,length, style and effectiveness), recommendations for improvement or creation of new content, a follow-up report reviewing the results of implemented suggestions. Exhibit A 3 of 5 CivicPlus•317 Houston St.,Suite E•Manhattan,KS 66502•www.CivicPlus.com Toll Free 888-228-2233•Accounting Ext.291 •Support Ext.307•Fax 785-587-8951 pService& License Agreement for Yorkville, IL Project Development and Deployment Includes the Following: Modules Functionality • Agenda Center Action Items Queue • Alerts Center&Emergency Alert Notification Audit Trail/History Log • Archive Center . Automated PDF Converter • Bid Postings . Automatic Content Archiving • Blog Dynamic Breadcrumbs • Business/Resource Directory Dynamic Sitemap • Calendar Expiring Items Library • Carbon Calculator Graphic Link Administration • Citizen Request TrackerT"^ (5 users) Links Redirect and Broken Links Finder • Community Connection Menu Management • Community Voice TM Mouse-over Menu Structure • Document Center MuniMobileTA4 (Mobile Website Browsing) • ePayment Center Online Editor for Editing and Page Creation (WYSIWYG) • Facilities&Reservations Online Web Statistics • Frequently Asked Questions Printer Friendly/Email Page • Forms Center . Rotating Content • Healthy City RSS • Intranet Site Layout Options • Job Postings Site Search&Entry Log • My Dashboard . Slideshow • News Flash • Social Media Integration (Facebook, Share and Twitter) • Notify Me@ email and 500 SMS subscribers • User&Group Administration Rights • Online Job Application with 1 Generic Application • Web Page Upload Utility • Opinion Poll • Website Administrative Log • Photo Gallery • Quick Links • Real Estate Locator • Spotlight • Staff Directory Support Maintenance of CivicPlus Hosting Application&Modules 7 a.m.—7 p.m. (CST) Monday—Friday Install Service Patches for OS Shared Web/SQL Server (excluding holidays) System Enhancements DNS Consulting&Maintenance 24/7 Emergency Support Fixes Monitor Bandwidth-Router Traffic Dedicated Support Personnel Improvements Redundant ISP 2-hour Response During Normal Hours Integration Redundant Cooling Usability Improvements Testing Diesel Powered Generator Integration of System Enhancements Development Daily Tape Backup Proactive Support for Updates& Fixes Usage License Intrusion Detection& Prevention Online Training Manuals Antivirus Protection Monthly Newsletters Upgrade Hardware Phone Consulting CivicPlus Connection Exhibit A 4 of 5 CivicPlus•317 Houston St.,Suite E•Manhattan,KS 66502•www.CivicPlus.com Toll Free 888-228-2233•Accounting Ext.291 •Support Ext.307•Fax 785-587-8951 C;) Service& License Agreement for Yorkville, IL Yorkville RFP Scope of Services 1. The vendor proposal shall provide for a complete web site content management system software package to support up to 5 concurrent users. 2. The vendor proposal shall provide for ancillary services associated with the conversion of existing web pages and content into the new content management system including, but not limited to,any work necessary to ensure post-installation ADA compliance,and metadata classification of web server content.This includes integration with the City's current Laserfiche webportal and compatibility with an online live video streaming software package. 3. The proposal must include a responsive design component,to allow for a more user friendly version of the website when viewed by a mobile device. 4. The vendor proposal will include pre-installation advisory services regarding any IT infrastructure accommodations the City will make to implement the new content management system. 5. The vendor proposal will include on-call installation and technical support services during the anticipated 90 day"deployment phase"of the project. 6. The City desires,but does not require,web analytics that will track new and returning visitors per day,week, month or year or identify the most frequently requested web pages on the site. 7. The City also desires, but does not require,a reduced cost or option plan which allows the City to redesign their website in a future year. Exhibit A 5 of 5 CivicPlus•317 Houston St.,Suite E•Manhattan,KS 66502•www.CivicPlus.com Toll Free 888-228-2233•Accounting Ext.291 •Support Ext.307•Fax 785-587-8951 CP Service&License Agreement for Yorkville, IL Exhibit B- Redesign Details CivicPlus Project Development . . - of Services for CP Basic Redesign • New design • Redevelop banner • Redevelop navigation method (may choose top drop-down or other options) • Design setup-wireframe • Redevelop graphic elements of website (Newsflash, FAQs, Calendar, etc.) • Project Management • Testing • Review • Content Migration—Includes retouching of all existing published pages to ensure proper formatting, menu structure, and application of new site styles. Note: Content will not be rewritten, reformatted or pages broken up (shortened or re-sectioned) • Site styles and page layouts will be touched so all pages match the new design and migrate cleanly • Spelling and broken links will be checked and reported if unable to correct Exhibit B 1 of 1 CivicPlus-317 Houston St.,Suite E-Manhattan,KS 66502-www.CivicPlus.com Toll Free 888-228-2233-Accounting Ext.291 -Support Ext.307-Fax 785-587-8951 C;) Service& License Agreement for Yorkville, IL Exhibit C—Yorkville Terms and Conditions 1. CivicPlus certifies that it is not barred from bidding or contracting with the City as a result of a violation of either Paragraph 33E-3 or 33E-4 of Act 5,Chapter 720 of the Illinois Compiled Statutes regarding criminal interference with public contracting; 2. CivicPlus is not delinquent in the payment of any tax administered by the Illinois Department of Revenue as required by Chapter 65,Act 5, paragraph 11-42.1 of the Illinois Compiled Statutes; 3. CivicPlus states that it has a written sexual harassment policy as required by the Illinois Human Rights Act(775 ILCS 5/2- 105(A)(4),a copy of which shall be provided to the City upon request;and 4. CivicPlus complies with the civil rights standards set forth in Title VII of the Civil Rights Act as mandated in Executive Order No. 11246, U.S.C.A. Section 2000e n. 114(September 24, 1965). Exhibit C 1 of 1 CivicPlus•317 Houston St.,Suite E•Manhattan,KS 66502•www.CivicPlus.com Toll Free 888-228-2233•Accounting Ext.291 •Support Ext.307•Fax 785-587-8951 C;) Service& License Agreement for Yorkville, IL Exhibit D—CivicPlus Insurance Coverage CivicPlus certifies that has all of the insurance coverage required by law that would normally be expected for the work to be performed. CERTIFICATE OF LIABILITY INSURANCE 504/22/201"4' THIS CERTIFICATE IS ISSUED AS A MATTER OF NtFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER.THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER($). AUTHORtZE0 REPRESENTATIVE OR PRODUCER,AHD THE CERTIFICATE HOLDER. IMPORTANT: N 1111e eerllrleale hDlCer Is an ADDITIONAL INSURED,the p"ey(Ne)muel be e1WO1ew1. V SUBROGATION 13 WAIVED,aualeet t4 the WINS and eof (bone Of the potty,C9dab1 poffelee May rep"an#00101 00100t. A staIa e1$on thle Certlneate DO06 1191 of nuf rVft 10 no owIffftate hfNLNr In Nou of ouch fM ar"mont(e). 000OAr!%1 CONTMT Brooke Steiner Charlson-Wilson Insurance Iha1e (765)537-1600 "L'1 ImaaaT.l4sT 555 Poyata Avenue, Suite 205 bsteinert)aharlsoarilson_coa P.O. 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