Loading...
Resolution 2005-40 COUNTY OF KENDALL ) ss STATE OF ILLINOIS ) RESOLUTION NO. 2005 - 40 A RESOLUTION CREATING THE POSITION OF PART TIME UTILITY BILLING CLERK IN THE UNITED CITY OF YORKVILLE, ]KENDALL COUNTY, ILLINOIS WHEREAS, the Mayor and City Council of UNITED CITY OF YORKVILLE, after careful consideration, have found and deemed it necessary for the benefit of the UNITED CITY OF YORKVILLE to create the position of Part Time Utility Billing Clerk; and WHEREAS, the job position for Part Time Utility Billing Clerk will have the duties and responsibilities as set forth in the attached job description; and NOW, THEREFORE, BE IT RESOLVED BY THE MAYOR AND CITY COUNCIL OF THE UNITED CITY OF YORKVILLE THAT THE POSITION OF PART TIME UTILITY BILLING CLERK IS HEREBY CREATED. Said position will be directed by and report directly to the Finance Director. The job description for said position is attached hereto and is made part hereof as Exhibit "A ". The hiring of a person to fill the said position should be subject to all probationary rules and regulations as set out in the current Employee Manual. This resolution shall become effective upon its passage. PAUL JAMES MARTY MUNNS JASON LESLIE WANDA OHARE VALERIE BURD ROSE SPEARS DEAN WOLFER .�. JOSEPH BESCO �. Page 1 of 2 APPROVED by me, as Mayor of the United City of Yorkville, Kendall County, Illinois, this day of , A.D. 2005. MAYOR PASSED by the City Council of the United City of Yorkville, Kendall County, Illinois, this - �4 day of A.D. 2005. CITY CLERK Prepared by: John Justin Wyeth City Attorney United City of Yorkville 800 Game Farm Road Yorkville, Illinois 60560 630 -553 -8570 I i Page 2 of 2 4 r.D c, Passed 6 -28 -05 UTN - r ill.) CITY OF YORKVMLE GE "' PART TIME UTILITY BILLING CLERK - JOB DESCRIPTION Department: Administration Reports to: Finance Director Status: Part -Time, 20 hours per week not to exceed 1000 hours annually Salary Classification: Receptionist/Assistant Position Description Overview This position will be assisting the Utility Billing Department with the billing process for all municipal utility accounts. This position involves heavy customer contact and the ability to respond to questions and complaints. Strong mathematical skills are necessary. Essential Job Functions 1. Assists with the preparation, review and mailing of the City's bi- monthly utility bills. 2. Process utility bill payments as needed. 3. Process and transfer information recorded within the water meter radio units into the computer billing system. 4. Print and review water meter reads after transfer has been completed by the water meter radio unit. Identify any problem reads and request a re -check of the water meter read to Public Works. 5. Review the past due account list, follow up on delinquent and collection accounts, send letters prior to referral. 6. Assist with the penalty bill process. 7. When necessary, prepare documentation on uncollected past due accounts to begin filing a lien on the property as directed by procedures. 8. Answer phones, take messages as needed, and provide customer service at counter. 9. Investigate and respond to any customer billing questions; notify the supervisor with any issues. 10. Refer any utility compliant calls to the proper department; if an emergency is reported contact the Public Works Director immediately. 11. Other duties as assigned. Page 1 of 2 Passed 6 -28 -05 Requirements 1. Ability to utilize the City's Utility Billing software and experience in Microsoft Office based programs, including Word and Excel. 2. Ability to operate a variety of office equipment including a typewriter, computer, facsimile machine and calculator. 3. Organizational skills in order to function within an office environment. 4. Knowledge of basic mathematical skills /formulas. 5. Ability to work under pressure with frequent interruptions. Experience and Education 1. High School Degree or GED and two (2) years of office experience. 2. Any approved equivalent combination of experience and education that provides the required knowledge, skills and abilities. 3. Must be willing to attend training classes to increase knowledge of job related duties. 4. Must successfully complete a background investigation. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and requirements of the job change. I Page 2 of 2