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Adhoc City/School Packet 2003 12-17-03 0 United City of Yorkville EST. 1836 County Seat of Kendall County 800 Game Farm Road 4. U) Yorkville, Illinois 60560 O I O Phone:630-553-4350 '9,� ��.A�: $. Fax:630-553-7575 `7LLE w AGENDA AD-HOC TECHNOLOGY COMMITTEE Wednesday,December 17,2003 5:30 P.M. City Conference Room 1. Minutes for Approval/Correction: October 22, 2003 2. Review of RFP Proposals 3. Additional Business Page 1 of 3 UNITED CITY OF YORKVILLE DRAFTAD HOC TECHNOLOGY COMMITTEE MEETING WEDNESDAY, OCTOBER 22,2003 7:00 P.M. In Attendance: Alderman Marty Munns—Chairman Mayor Art Prochaska Alderman Larry Kot Administrator Tony Graff Alderman Rich Sticka Finance Director Traci Pleckham Alderwoman Wanda Ohare Police Office Supervisor Molly Batterson Guests: None. MINUTES FOR APPROVAL Corrections were noted to the August 20, 2003 minutes on page one. The minutes for the August 20, 2003 and September 9, 2003 were approved. TECHNOLOGY RECOMMEDATION Alderwoman Ohare questioned if a recent memo from Comcast about digital service had any affect on DSL or T1 lines. Mr. Graff stated that the memo was just a notice of a rate increase for service. Mrs. Pleckham stated she researched the phasing of technology connections to City Hall as stated in her October 14, 2003 memo. It was determined that it was most cost effective to get a T1 line to City Hall, Library and Beecher Center and then use DSL service to other locations. A cost savings will be realized by realigning phones and disconnecting modems. She stated that if the committee agreed with this direction, more research could be done regarding the actual cost of the phasing. Alderman Munns reiterated the three options available; T1 line, DSL and dial-up. He agreed that this made sense to use the T1 line to the City offices. Mrs. Pleckham stated that the current library Ti line will be used. She stated that the band width is enough to service the three locations. The Committee discussed the reliability of DSL. Ms. Batterson stated that it is not as reliable as a T1 line in regards to growth and security connections. Access to email between the Ti and DSL was discussed. Ms. Batterson explained that there are issues with email connection and DSL. She stated that Wally Graff from Software Performance Specialist could better explain this. Mayor Prochaska stated that as the City grows, there will probably be a shift in buildings. He agreed that T1 service to the main buildings be looked at first and a less expensive service be used for other locations. Ms. Batterson agreed that it is best to get a solid infrastructure between a few buildings because then there will be something reliable to spur off of. Page 2 of 3 Alderwoman Ohare asked if Phase 1 (T1 line to City Hall, Library and Beecher)will satisfy the Police Department's needs. Ms. Batterson stated it will satisfy the PD's needs as well as the Library's and Beecher's. Through the DSL line the needs of Public Works will also be satisfied. Alderman Kot inquired about the status of the countywide law enforcement program. Ms. Batterson stated that she will be getting costs for the system such as Oswego has. The program will allow the four police agencies in the county and the state's attorney to share information. A Ti line is required to be in the program due to security of the information that will be shared. Mr. Graff noted that Oswego spent approximately $130,000.00 for the program however Chief Martin feels Yorkville's cost will be 25% less due to the fact that Oswego outfitted squads with the system and Yorkville will not be doing this. He noted that the service will be discussed further at the next Public Safety Committee meeting. Mr. Graff stated that there could be funds available for the system from development fees Alderman Munns asked Mr. Graff to get more information on E-Government for future committee discussion. This was discussed further and Mr. Graff stated he has researched it on the internet and he is waiting for more information. He stated that he got a short summary of guidelines for E-Government that he will copy for the committee. The committee discussed developing a Request for Proposal (RFP) for Phase I of the technology connections. Once the cost of this is determined, it can be budgeted next year. Mayor Prochaska stated that he would like the information by December, early January the latest, for budget purposes. He also stated that the RFPs should be specific so they can be compared easier. Mr. Graff noted that the T1 connections will probably take six to eight weeks to have done after the RFP. He stated that he would present the RFP information to the committee before it actually goes out. Mr. Graff stated he would also investigate having an E-Government presentation at a future meeting. ADDITIONAL BUSINESS Laser Fiche Ms. Batterson reported that there was a meeting scheduled with a representative of Laser Fiche on November 5, 2003 at 10:00 A.M. She invited committee members to attend. She explained that the system is used to store documents on the computer which will aid in retrieval and storage. She stated that she would also be contacting competitors for pricing. The committee discussed how the system operates, locating the system in the PD's new file room, scanning documents into the system and cost. Palm Pilot Mayor Prochaska informed the committee that City Secretary Annette Williams was currently looking into palm pilots for his use. He has been having problems with coordinating scheduling with Mrs. Williams and this should help both of them. Page 3 of 3 System Maintenance Alderman Kot asked if any decision was made regarding maintenance of the computer system. Mr. Graff stated that no decision has been made regarding this. He felt it still needed to be determined if this should be an"in house" position or done by an outside source. He noted that even if it is done by an outside firm, a city point person will probably be needed to keep the system operational. Mayor Prochaska noted that this person could also be responsible for the city's website. Alderman Kot suggested that maintenance be included in the RFP's for the T1 lines. Lap Tops Alderman Munns asked the committee if they had given any further thought to lap tops for the Council. Alderwoman Ohare stated that she would use a lap top but she questioned if the Council was ready to use these in the near future. She felt that it was more important to get the T1 line in place for better communication. Mayor Prochaska agreed the technology connections should be implemented first but he suggested that the city not wait too much longer after the system is in place to implement lap tops. The cost of the lap tops was discussed as was budgeting the funds for them. The Committee agreed that lap tops are in the Council's future. There was no further additional business. The meeting was adjourned at 7:50 P.M. Minutes respectfully submitted by: Jackie Milschewski, City Clerk `<0 C/rY t, o United City of Yorkville Memorandum 4 us , '� 800 Game Farm Road EST ;'" 1836, Yorkville, Illinois, 60560 `� f Telephone: 630-553-4350 -9 IL � oKeretti Fax: 630-553-7575 Date: December 14, 2003 To: Ad-Hoc Technology Committee From: Traci Pleckham - Finance Director CC: Tony Graff - City Administrator, Laura Brown - Executive Director of Parks & Recs, Molly Batterson - P.D. Office Supervisor, Mayor Prochaska Subject: Technology Connections Request for Proposal Bid Opening Results As published, the bid opening for the above listed RFP was held on December 5, 2003 at 10:00am. Attendees: • Traci Pleckham - Finance Director • Laura Brown - Executive Director of Parks and Recreation Proposals Received: • IIS - Innovative Information Systems • SBC Summary: • IIS - Base Quote $10,634 (intra-building installation) + $20,350 (Hardware installation) - $3,546 (miscalculation on p.4) = $27,438 o Revised quote less Antivirus cost of $3,255 (not needed) = $24,183 o Includes trenching costs to begin in Spring (Winter add $1,200). o Includes DSL Connections and VPN access to Public Works and Riverfront offices. • SBC - Recommending DS1 Service and T-1 Connection for Internet connectivity. o Base Quote $12,335.20 (Equipment) + $3,000 (installation) + $1,107.20 monthly service fee for DS1 (must commit to 36 months) = $16,442.40. Does not include trenching (intra-building installation), antivirus, or travel costs. Page 1 of 2 Additional Notes: • T-1 monthly costs - when ICN was contacted in July, the city would incur costs of $187.50/month. • The city is currently spending $119.50/month for AOL Access (5 accounts). • After a cursory review of the current telephone charges, the city also has an opportunity to save at a minimum $150/month in dedicated modem line costs. These are lines which would be eliminated after the T-1 is installed. Staff Recommendation: The city selects IIS as their technology vendor to begin work in the Spring of 2004. Funding: From a budget perspective, I am currently in discussions with IIS in regards to the timing of work and payments, and should have information in time for the 12/17/03 meeting. Given the project scope, staff is recommending the city pay for a portion of the project in FY 03/04 and the balance in FY 04/05. In addition, a portion of the Administrative fee received from MPI could be used to fund this project. Page 2 of 2 • • innovative information systems 759 John Street, IL 60560 Phone (630)882-8533—Fax(630) 882-8534 www.GOiis.com Project Proposal United City of Yorkville Prepared for United City of Yorkville Attn: Traci Pleckham, Finance Director 800 Game Farm Road Yorkville, IL 60560 Submitted December 5, 2003 UNITED CITY OF YORKVILLE REQUEST FOR PROPOSAL TECHNOLOGY CONNECTIONS Narrative Description The United Gity of Yorkville is seeking to implement a lateral connection and one single port of intra connection to connect City Hall with the other City offices for the immediate technology communication solution. This lateral connection will utilize the current T-1 connection at the Library, and connect City Hall and the Beecher Community Building. The connection between City Hall, Library, and Beecher Community Building involves approximately 470 feet between the buildings. (City Hall to Library— approximately 200 feet; Library to Beecher Community Building approximately 270 feet). The request for proposal for awarding of this contract should be made with all costs associated with the materials, hardware man-hours, permitting, monthly connection charges, and installation of the technology connection. Any costs for installation not specified in the contractor's proposal shall be at the expense of the contractor for the completion of the proposed work. Bidders must specify each section and line item in detailed quote format lntra Building Communication Utilizing a 12-strand fiber line buried between the buildings Separate the cost of trenching and burying of the cable Internet Connectivity Connection utilizing the T-1 circuit that the Library currently uses (Illinois Century Network) Centralized anti-virus Corporate level anti-virus system to cover all desktop systems and servers Firewall Protection • A firewall protection that would allow for access through VPN connection for remote site access via a secured method Equipment Transceivers, additional hardware, server upgrades, fiber converter, interne router, etc. Page 1 of 3 Software Upgrades and additional licensing Please also provide Warranty information and documentation specification sheets, licensing documentations, and manufacturer specification detail sheets. INSTALLATION PRACTICES Please provide detail descriptions and drawings of installation process and materials, and detail project timeline for completion for the cabling of the 12-strand fiber line and building connections. Technology Inventory Assessments are available for pick up upon request. On- site visitations can be scheduled with a 48 hour notification. TOTAL BASE PRICE QUOTE $ 30.984.00 ALTERNATIVES Alternatives will be considered as "add on" or"options" based on budget availability. DSL Connections and VPN access to City Hall for two remote sites; Public Works-610 Tower Lane Park and Recreation Administrative Offices 301 E Hydraulic Street • ALTERNATIVE PRICE QUOTE $ 32.184.00- If done in winter with frost. TOTAL PROJECT PRICE QUOTE $ 30,984.00 Page 2 of 3 UNITED CITY OF YORKVILLE REQUEST FOR P RO POSAL TECHNOLOGY CONNECTIONS As principal for Innovative Information Systems, Inc. I am submitting a proposal for Company Name/Contractor work as specified in the Request For Proposal for the Technology Connections I have read the RFP and by the submission of the proposal agree to the terms as outlined. Furthermore, I have included all variances and exceptions to the RFP. I understand by not disclosing any additional information, I may be considered in breach of the agreement. December 5, 200.3 • Date • SignaWAS Peter J. .titers`'' • Vice Presi . - -- - :•,� ` Page 3 of 3 • • • • hriennat -. CERTIFIED innovative information systems Pat 1409 Corporate Drive • McHenry, IL • 60050 759 John Street • Yorkville,IL • 60560 815-385-4474 • 815-385-9865 FAX (630)882-8533 • (630)882-8534 FAX United City of Yorkville Technology Connections Project Scope Innovative Information Systems, Inc. (IIS) is pleased to present this proposal in response to the request for proposal for the United City of Yorkville and offices. IIS is a company focused on providing a wide range of technology services and is dedicated to helping their clients successfully navigate the challenges of managing technology.. Included in this proposal as specified in RFP: • Intra Building Communications • Internet Connectivity • Centralized anti-virus • Firewall Protection • Equipment • • www.G0iis.carn. JiS innovative information systems • 1409 Corporate Drive • McHenry, IL • 60050 759 John Street • Yorkville,IL • 60560 815-385-4474 • 815-385-9866 FAX (630)882-8533 • (630)882-8534 FAX Qty Installation Cost Summary Equipment Labor Totals • .••1 • • • ' • : . • • ." . • : $3,719.00. : 12,275;00 • '••'.$5;994.06.. • Description 4 12 Strand Break-out Kits 48 SC Siecor Unlearn Connectors 32.00 128.00 4 Wall mount LIU Housing Assembly 14.25 684.00 a SC coupler panels 66.50 266.00 48 SC Couplers 16.00 128.00 36 Pandult Wire Mold, per foot 18.25 876.00 3.25 117.00 - Project time line 5 business days. • 1 • Trenching Work* • • • . — .$3.800.00 $3,800.00 Includes rough backfill at pits. Finish restoration to be done by others. 1. Bng Pipe:. $500.00 $500.00. .1 Documentation and Review . . — • $340.00 . $340.00.• - 4 Hours 1 Internet connection T-1 As proposal states this RFP is based on the city utilizing the existing Ti connection at the Library(via ICN). No new costs are incurred via this •ro••sal. Total $3,719.00 $ 6,915.00 $10,634.00 • . • -Trenching to include grass areas,driveways will be bored. If done in winter with frost, add$1,200.00 • 3 • • www.GOils.com is information systems 1409 CorpOrate Drive • McHenry, IL • 60050 759 John Street • Yorkville,IL • 60560 815-385-4474 • 815-385-9866 FAX (630)882-8533 • (630)882-8534 FAX Qty installation Cost Summary Equipment Labor Totals 1.•• • .Sirriantec Norton AntiVirus Enterprise Edition•(50 Users). • • $2,916.00 , • $340,00 ' $3,255.0Cr Setup of software on server Setup of Scanning/Detection/Administration Policies Setup of automatic updates for servers and clients 4 hours 1 . ,WatchGuard Firewall ' $4,910.00 •$1,020.00 $2,384.00 Installation of Firewall estimated at no more than 6 hours. Setup of rules. Setup VPN access(users as specified by the United City of Yorkville). Testing and documentation. 12 hours . 2 Cisco Catalyst 3550 managed switch $6,980.00 $1,380.00 $8,340.00 1 . Cisco 1751 Modular Access router $2.145.00 $68000 . $2,825.00 Total $16,95D_OD $3,400.1)1) $20,351100 WatchGuard Firewall DI.corr-o-J 4 • • www.GOiis.com -4-.:71111 .•`111 innovative information systems 1409 Corporate Drive • McHenry,1L • 60050 759 John Street • Yorkville, IL • 60560 815-385-4474 • 815-385-9866 FAX (630)882-8533 • (630)882-8534 FAX • Project Notes: 1) Invoices for installation services will be provided upon completion of the project with terms of Net 30 for payment. 2) Any additional work that is outside the scope of the installation due to client request or unforeseen circumstances will be billed o is at IIS' negotiated rate, for the United City of Yorkville, $85.00 per hou Any future projects will be billed at this rate. 3) All pricing for hardware/software includes sales tax&shipping charges as quoted from the vendors. Pricing may fluctuate slightly should the vendors alter pricing, shipping charges...etc. IIS is not responsible for pricing changes on hardware/software made by outside vendors. 5 • • www.GQiis.com 4), ,,innovative information systems 1409 Corporate Drive • McHenry,IL • 60050 759 John Street • Yorkville, IL • 60560 815-385-4474 • 815-385-9866 FAX (630)882-8533 • (630)882-8534 FAX Project Terms and Conditions: (1)Extra Work Any work required but not induded as part of this contract shall be considered extra work. Extra work will be billed on a Time and Material basis with prior approval of the CLIENT. Any additional work that is outside the scope of the in on dine ie�cfient request or unforeseen circumstances will be billed on an hourly basis at IIS'standard rate of$ 95.00 per hour. (2)Outside Consultants INNOVATIVE INFORMATION SYSTEMS.INC.(IIS)is not responsible for the accuracy of any information or for the operation of any systems,peripherals or devices setup or maintained by any other consultants.In addition,IIS is not responsible for the accuracy or content contained on any Website prepared by other consultants. Upon request of IHS to setup,service or maintain any system,peripheral or device previously handled by other consultants,it is the discretion of IHS to verify proper operation of such systems prior to assumption of responsibility for said system. This verification will occur under this contact unless otherwise indicated In the Scope of Work. (3)Defective Hardware/Software It is agreed that the professional services of IIS extend to full performance of all items outlined in the scope of work for this contract Upon completion of all tasks.all work shall be fully tested at the client site for verification of proper operation. Upon such verification,IIS shall not be responsible under this contract for any operation or performance issues arising from defective hardware or software. It is further agreed that the CLIENT will defend,indemnify and hold harmless 11S from any claim or suit whatsoever,including but not limited to all payments,expenses or costs involved,arising from the failure or degradation of any hardware or software which is defective. IIS agrees to be responsible for its employee's negligent acts,errors or omissions. If the CLIENT requests that any issues arising as a result of defective hardware/software be rectified,the CUENT shall request such services be provided by HHS as Additional Services In accordance with the terms of an Additional Service Agreement to this contract (4)Attorneys'Fees In the event of any Iltigation arising from or related to the services provided under this AGREEMENT,the prevailing party will be entitled to recovery of all reasonable costs incurred,including staff time,court costs.attorneys'fees and other related expenses. (5)Site Safety Neither the professional activities of 11S,nor the presence of IIS employees and sub-consultants at a client site,shall relieve the CLIENT and any other entity of their obligations,duties and responsibilities including,but not limited to,any health or safety precautions required by any regulatory agencies. 1IS and its personnel have no authority to exercise any control over any client or other entity or their employees in connection with their work or any health or safety precautions. (6) Reuse and/or disclosure of information All project documentation including,but not limited to,designs and specifications furnished by IIS under this project are Intended for use on this project only. Any reuse,without specific written verification or adoption by IIS,shall be at tine CUENT's sole risk,and CLIENT shall indemnify and hold harmless 11S from all claims,damages and expenses including attorney's fees arising out of or resulting there from. All plans,designs,specifications and any other forms of information,either physical and/or stored in electronic format,that are related to this project shall be considered confidential and shall not be disclosed to any party other than IIS and the CLIENT without prior notice of both parties. 6 ♦ . y,�� www.GOiis.00m 'e innovative information systems eene ,1409 Corporate Drive • McHenry,iL • 60050 759 John Street • Yorkville, IL - 60560 315-385-4474 • 815-385-9866 FAX (630)882-8533 • (630)882-8534 FAX (7)Ownership of instruments of Service All hardware,software,peripherals,documentation and/or manuals purchased and paid for by the CLIENT during the course of this project shall remain the property of the CLIENT upon termination of this agreement Any equipment or software which has been leased/rented to the CUENT during the course of this project,shall remain the property of US upon termination of this agreement or until the end of any term established under separate contract for said equipment (8)Failure to Abide by Design Documents or to Obtain Guidance The CLIENT agrees that it would be unfair to hold 115 liable for problems that might occur should IIS designs, specifications or design intents not be followed,or for problems resulting from others'failure to obtain and/or follow 11S guidance with respect to any errors,omissions,Inconsistencies,ambiguities or conflicts which are detected or alleged to exist in or as a consequence of implementing US designs,specifications or other instruments of service, Accordingly,the CLIENT waives any claim against IIS,and agrees to defend,indemnify and hold IIS harmless from any claim for injury or losses that results from failure to follow IIS designs,specifications or design intent,or for failure to obtain and/or follow IIS guidance with respect to any alleged errors,omissions,inconsistencies,ambiguities or conflicts contained within or arising as a result of implementing IIS plans,specifications or other instruments of services. The CLIENT also agrees to compensate IIS for any time spent and expenses incurred by IIS prevailing fee schedule and expense reimbursement policy. (9) Opinion of Probable Cost 11S shall submit to the CLIENT an opinion of probable cost required to complete work recommended,designed,or specified by IIS. Hardware and/or software specified by lIS for use in a project and included in an opinion of probable cost shall reflect current pricing at the time. Due to the nature of technology,prices for equipment specified by IIS may be subject to revision at the time of actual purchase. IIS will inform the CLIENT of any changes in pricing prior to final purchase authorization. IIS opinion of probable cast will be based solely upon its own experience with the technology industry. Factors involved in determining prices and market conditions at the time,and other factors over which US has no control are not the responsibility of US. Due to these potential factors,IIS cannot guarantee the complete accuracy of opinions of probable Cost In recognition of that fact,the CLIENT waives arty claim against IIS relative to the accuracy of IIS opinion of probable cost. (10)Information in Electronic Form Because information stored in electronic form can be modified by other parties,intentionally or otherwise,without notice or indication of said modifications,IiS reserves the right to remove all indicia of its ownership and/or involvement in the material from each electronic medium not held in its possession. The CLIENT shall retain copies of any work performed by IIS In electronic form only for information and use by the CLIENT for the specific purpose for which 115 was engaged. Said materials shalt not be used by the CLIENT,or transferred to any other party,for use in other projects,additions to the current project,or any other purpose for which the material was not strictly intended by!IS without i1S express written permission. Any use or reuse of original or altered design materials by the CLIENT.agents of the CLIENT,or other parties without the review and written approval of IIS shall be at the sole risk of the CLIENT. Furthermore,the CLIENT agrees to defend, indemnify,and hold 115 harmless from all claims,Injuries,damages,losses,expenses,and attorney's fees arising out of the modification or reuse of these materials. The CLIENT recognizes that designs,plans,and data stored on electronic media including,but not limited to computer disk and magnetic tape,may be subject to undetectable alteration and/or uncontrollable deterioration, The CUENT, therefore,agrees that uS shall not be liable for the completeness or accuracy of any materials provided on electronic media after a 30 day inspection period,during which time IIS shall correct any errors detected by the CLIENT to complete the design in accordance with the intent of the contract and specifications. Upon request of the CLIENT,IIS shall submit any item previously held In electronic form to the CLIENT for use only by the CLIENT and only for the purpose in which It was Intended by iIS. 7 • • • wwW.GGiis.com 'its ''.'-':• innovative information systems 1409 Corporate Drive • McHenry, IL • 60050 759 John Street • Yorkville, IL • 60560 815-385-4474 • 815-385-9866 FAX (630)882-8533 • (630)882-8534 FAX (11) Dispute Resolution In an effort to resolve any conflicts that arise during the design or completion of a project or following tree completion of a project,US and the CLIENT agree that all disputes between them arising out of or relating to this AGREEMENT shall be submitted to nonbinding mediation unless the parties mutually agree otherwise. If the dispute cannot be settled amicably, it shall then be settled by arbitration in the State of Illinois in accordance with the American Arbitration Associates. The Award of the arbitrator shall be conclusive and binding upon the parties. The CLIENT agrees,to the fullest extent permitted by law,t0 limit the liability of IIS and Its sub-Consultants to the CLIENT for any and all claims.bases,costs,damages of any nature whatsoever or claims expenses from any cause or causes, including attorneys'fees and costs and expert witness fees and costs,so that the total aggregate liability of IiS and its sub-consultants to all those named shall not exceed 11$total fee for services rendered on this project,whichever is greater. It is intended that this limitation apply to any and all liability or cause of action however alleged or arising,unless otherwise prohibited by law. (12)Hazardous Materials It is acknowledged by both parties that US scope of services does not include any services related to asbestos or hazardous or toxic materials. In the event US or any other party encounters asbestos or hazardous or toxic materials at the job site,or should It become known in any way that such materials may be present at the job site or any adjacent areas that may affect the performance of lis services,11$may,at its option and without liability for consequential or any other damages,suspend performance of services on the project until the CLIENT retains appropriate specialist consultant(s)or contractor(s)to identify,abate and/or remove the asbestos or hat.ardous or toxic materials,and warrant that the job site is in full compliance with applicable laws and regulations. (13)Exclusion • This fee does not include attendance at any meetings other than those specifically listed in the Scope of Services. These work items are considered extra and are billed separately on an hourly basis. (14) Retainer No retainer is required upon execution of this AGREEMENT. (15) Payment 1. All ongoing work will be invoiced on a monthly basis. All invoices shall be paid within 30 days of the invoice date. All outstanding invoices greater than 30 days shall have 1.5%interest compounded monthly added to the invoice, 2. For any contracts less than$1.000.00,payment will be due upon submittal of the completed work to the CLIENT. Should the CLIENT fall to pay for professional services hereunder,as billed within 45 days of such billing.IIS shall be excused from rendering any further services under this project. No services shall be rendered or work be performed,until such delinquent payment is received In full. This AGREEMENT shah not be enforceable by either party until each has in its possession a copy of this AGREEMENT signed by the other. (16)Time Limit \---- This AGREEMENT must be executed within thirty(15)days of the composition date to be accepted under the terms set forth herein. This contract shall expire one year from date diexecution. -- Work cannot begin until we have your signed AGREEMENT. If this AGREEMENT merits your approval and acceptance, please sign both copies,retain one copy for your files and return one to our office. 8 • • www.Ggii$,porn innovative information systems 1409 Corporate Drive • McHenry,IL • 60050 759 Jahn Street • Yorkville, IL • 60560 815-385-4474 • 815-385-9866 FAX (630)882-8533 • (630)882-8534 FAX We at 115 appreciate the opportunity to offer this proposal and are committed to providing you with high quality personal service throughout the duration of your project. If you have any questions or comments regarding this proposal, please feel free to contact me at our main office at 630-882-8533. Sincerely, INNOVATIVE INFORMATION SYSTEMS, INC. Michael Brady Project Manager PROJECT AUTHORIZATION: Tax ID#: Accepted by: Print Name: Address: Title: Date: Organization: 9 z. (..,_,0" 4111 - = a- • i ' '' ''f'-,F k tti [ trtttlh , -- ,_, ::' \c„,li'„,,,t..„1..1 l'‘',:r1"iltr.El'ffi,";t,t',i:1"'tt,-11; :,,it.,,,J.1 ti„.1 Rs 1r"�'- 'aY� J r pp tV. gg 9 -' r I Ifa T1--- ',,-,---Ai,..„..,Ig.r7.72--,z.. ,:c,,,,t:_:,,,,, .. 1---w,.. - : — �_qE. I I \ "..='S'' ' - ---.. i. t-7 IiLf10 _. . , • tr. 0- El 51 _:,[1,--,_:;-3 p-: kw.• :: v.. ..,,7„:„... -17 * 11 -' El- (0'-- --- ''''.(..ise --------, -.,_, , .. ,--- .- - - , ailinmaoA 401 Al P 1. (1 _::.__.., _.,_... x„..,,-., i_, • ;y _....,,_,___ . _,:„.„,_ . , , , . . „____ • _,, , __ _ --' _ ,, : .I. Control your = W1- business future F dG-ivn-1� City of L: Yorkville ' - - -- .-.-,:r.„*„.,..,,,,,,,,,;-„,-,„,,,„„,-,,,,-„_. , . .. ,-,- , , - ' ::::„:"..--::::,':::: :::- - - _ i.::,,,,_-- , ty3 g Y - l - - r Issues affectingUnited Ci o F Yorkville 1 Our Recommendation 2 _ Summary Pricing 5 g - - Our Added Value 8 {` z Your Account Team 9 e I Theresa Fossberg SBC Integration Solutions Executive-Ii 225 W Randolph St Zl 6B14 Chicago,IL 60606 Phone:312-364-7888 Fax:312-364-6692 Email: tf6575@msg.ameritech.com December 4, 2003 Ms. Traci Pleckham Finance Director United City of Yorkville 800 Game Farm Road Yorkville, IL 60560 Dear Ms. Pleckham: Every day, local government agencies are expected to do more with less. With fewer staff members and shrinking budgets, it's a challenge to keep up with demands—reducing taxes, maintaining safety, improving the quality of life. You play a critical role in the community, and staying connected is vital. You need a telecommunications and data provider that you can trust. . We are ready to help United City of Yorkville ensure that communications continue under extreme conditions. We propose DS 1 Service,a high-speed data solution that provides high-speed bulk transport for voice, data, or video traffic DS 1 gives you these features: • Speed—efficiently transmit high-volume communications, including voice, data, and/or video • Reliability—experience near error-free performance and an objective of 99.999 percent availability, as measured over three months • Access—access databases, transfer files, or connect multiple LANs to create WANs To ensure our recommendation makes good business sense, you may need to consider a few more details. For information about this solution's configuration and capabilities, refer to the attachments at the end of this proposal. For the pricing information,please refer to the attachments section. At our affordable prices, United City of Yorkville can meet today's economic challenges while preparing for tomorrow's opportunities. If you like what you read in this proposal,please call me so we can finalize the details. If not, we are ready to discuss alternatives to the communications issues you face. Sincerely, Theresa Fossberg Integration Solutions Executive-II - UñitedGityof Control your � - � business futures -� -At - az-77,~1,-----z_-wv- --_, 0„-or liE _ , _ __;,;;:_=„tv.,,.,:r7_ ,,,..„_,„___,1 . .1-e.„---i---5,---------L__::---, -_--_„_ _,....*::-. ,47._ it: „:-;_.‘ ::_ _ ___,_---- _i_n7t,- ,z,v-,74.5.: ,..7.„_ x_„,, .„:„..,,„ ,_ .„,_ :„.,,. ., „we_„_,__„_,„*.1„,,_„_,,:::„...,,.,„,,s., --11-4-,--1-1.-, :r.,,_-_,,,i,..f--,7:,,,-. RLITY Issues affecting United City of Yorkville United City of Yorkville faces three issues common to the local government industry that will influence your telecommunications decisions: c, Isw ' • Governmental entities will increasingly be challenged to keep up with `A ! '° the latest communications technologies—tools for providing current, F. _. .F accurate, and easily accessible information—that ensure equal opportunities for all citizens. aN • Government entities are facing the challenge of using new telecommunications tools and information technologies to strengthen communities, improve the delivery of public services, promote public safety, and to enhance health, education, and culture. Testimonial • Spending on communication security products and administration "We needed a reliable personnel will become a vital issue for governmental agencies that put service provider, with a proven track record— increasing amounts of information on computer networks and the that's why we chose the Internet SBC family of companies for our telecommunications and Goals you want to accomplish data needs. They monitor our network 24x7 and we You told us that United City of Yorkville wants to ensure that reap the benefits of the communications continue under extreme conditions. Specifically, you quality and experience of want to: their staff. We trust them with our network so that • Feel secure about your communications provider and focus on your we can concentrate on our business." business. Chief Executive Officer • Keep your communication services and equipment simple for you and your employees. • Know that your communications equipment and services are reliable and backed by a reliable provider. Our solution addresses your key issues and supports your long-and short- term goals. In the next section, we describe the solution, tell how it works, and define its key benefits. Then we summarize its cost. PROPRIETARY:Not to be disclosed or reproduced without written permission. I 1 Control your UñitedCitjiIöf'' - . business future — �- 2 h , § F g-tee -v,''‘A_.--„*.ft--,:,:,-- -4--75-,t=-4 ''',1:1-11- - A 1-1-- i= e„---„Im4„.. ...,„4„,„_„„ w*,__tb--r:7#____. -x (wk. „Ivi _ _ _ 4„.. .,....,,,_,, :„, ...„.r,,..,,„...„,„,___,. - . . � � ' £ 'fig s - n =-` x 4-ti- "tea tr =� � '�Z m..�,F....�F. Our Recommendation We recommend that United City of Yorkville use DS 1 Service to offer versatility by accommodating different protocols, equipment, and applications. In addition, we have accomodated your request to provide Internet connectivity utilizing the existing T-1 circuit at the Library. We will connect the existing T-1 to the new Firewall and then to the switch at_ `thTfbrary. This switch will be connected at the backbone which will give the other 2 sites Internet access. We have included pricing for the Firewall Protection that you requested and the necessary equipment, such as Cisco 3550 switches and GBICs, fiber converter and necessary cables. Speed up your communications with DSI DS 1 is a digital, point-to-point, private line service that provides high- speed bulk transport for voice, data, or video traffic.DS1 lets you use the entire circuit for a single, high-bandwidth application,or you can divide, or multiplex, your DS 1 into multiple channels. DS1 offers a maximum bandwidth of 1.544 megabits per second(Mbps). This high capacity provides ample speed for your data-intensive business applications. Should you need multiple channels for various applications, you can multiplex your DS 1 into up to 24 DSO circuits of 64 kbps each. DS 1 provides a versatile, digital conduit for all kinds of business-related traffic. DS 1 serves as the fundamental building block of many private voice, data, and video networks. How does it work? DS1 Service offers a reliable, all-purpose digital connection for relatively high-volume requirements.Operating at 1.544 Mbps,DS 1 can provide a cost-effective solution for your voice, video, and data traffic. What will it do for me? DS 1 gives you these features: • Speed—efficiently transmit high-volume communications, including PROPRIETARY:Not to be disclosed or reproduced without written permission. 41(Lioftile -- - mw-. _ 40,-At.----,--,.*--:- -p_:,t'v.--&--,A4 Control your _� United CityF business future ''''V' '''''''' a'z7'e.'-'"-*'-'-*o Aor -evil ,rev,-?-r-1,---zwia=ptz --, li, ,400.„_,,..________ _,„_„4„.i,_ . .,.„, , ,.....__ _, _ : 0„...„_,..:„„„„„,„4,7„.„„:„,.,,_1 :.5,,_±... „,,,„._ ._:„,_:,_,..r,„ ,v.____,.. __ „4._.., , , _ ,_, ,.__,,c„.„,,,„ ,„.„,,_,,____:;„_„,,,_,_, .„.,__ 1_,,,,_,:4:„v,„‘:,.., ,,,,„,.„4;_,„,_,_ ... __ ,5y7T.,I,,v.,,_,_ _t.„.v,..m.vfr..,t _:,,,,,_;:. .r,_„z„,z:_,tv:__r„„:_,„,,,,. „_..:,.4 voice, data, and/or video • Reliability—experience near error-free performance and an objective of 99.999 percent availability, as measured over three monthsAccess— access databases, transfer files, or connect multiple LANs/WANs. Intra Building Communication Unable to provide a quote as there was not enough time to do the necessary site visit. Internet Connectivity We will connect the existing T-1 (Internet connection)to the new Firewall and then to the Switch at the library. This Switch will be connected at the backbone which will give the other 2 sites Internet access. Centralized anti-virus Additional information was required in order to provide valid quote. Firewall Protection We have included the price of a Cisco 506E Pix Firewall that will allow for access through VPN connection for remote sites. Equipment We have included the cost for 3 Cisco 3550 Switches and other equipment,fiber converters, etc. PROPRIETARY:Not to be disclosed or reproduced without written permission. 3 !:‘,.,m, Control yourUiiitedtiorztz,.:pi lCity o � .„,.,,,_. , ,: :,,.:_ ,,,,„„t business future _ -�.0_- .sem ,-Ybrkville.- _ ,fig - - -" ,t, +E' ` ;534.,,- q # ia'� - t t Software We do not provide quotes on software upgrades and licensing. Installation Practices See Attachments PROPRIETARY:Not to be disclosed or /'�"y reproduced without written permission. 4 Control your „,- -„,:tiai,,,:.ii UnitEd C , business future _ 4 � � `t '''-',4_0.;-= r -c rS Yorkvile 7 - ,Summary Pricing Our recommendation offers a complete solution from the SBC family of companies. We are established and have the knowledge, experience, and financial stability to do the job right.The following table identifies the incremental and total costs of our integrated solution for United City of Yorkville. Item Quantity Catalog Number and Description UM Unit Price Extended 01 3 WS-C3550-24-EMI EA 2,869.30 8,607.90 (CISCO WS-C3550-24-EMI) 24-10/100 AND 2 GBIC PORTS:ENH ANCED MULTILAYER SW IMAGE 02 3 CAB-AC EA 0.00 0.00 (CISCO CAB-AC) POWER CORD,110V 03 3 CON-REF-C3550-24E EA 0.00 0.00 (CISCO CON-REF-C3550-2) CPSE,PROD.REFERRAL,24-10/100 AND 2 GBIC PORTS:ENHANCED MULT 04 4 WS-G5484= EA 287.50 1,150.00 (CISCO WS-G5484=) 1000BASE-SX 05 4 CAB-MMF-SC-10= EA 71.90 287.60 (CISCO CAB-MMF-SC-10=) 10 FEET MULTI-MODE FIBER CABLE (SC TERM.) 06 1 PIX-506E-BUN-K9 EA 802.20 802.20 (CISCO PIX-506E-BUN-K9) PIX 506E 3DES BUNDLE(CHASSIS, SW,2 10 BASET PORTS,3DES) PROPRIETARY:Not to be disclosed or ""'".+. reproduced without written permission. 5 f ` _ ,v T 7 Control your JIUted42ttyof :.. business future z 011Q Item Quantity Catalog Number and Description UM Unit Price Extended 07 1 CAB-AC EA 0.00 0.00 (CISCO CAB-AC) POWER CORD,11OV 08 1 SF-PIX-506-6.3 EA 0.00 0.00 (CISCO SF-PIX-506-6.3) PIX V6.3 SOFTWARE FOR THE PIX 506E CHASSIS 09 1 PIX-506-SW-3DES EA 0.00 0.00 (CISCO PIX-506-SW-3DES) 3DES SOFTWARE LICENCE FOR PIX 506/506E 10 1 CON-REF-PIX506BN EA 0.00 0.00 (CISCO CON-REF-PIX506B) PROD.REFERRAL PIX506E 3DES/AE S BUN CHASS,SW,2FE,3DES 11 1 N/S EA 3,000.00 3,000.00 (SBC INSTALLATION) INSTALLATION OF 3-3550 SWITCHE AND 1-PIX.NORMAL BUSINESS HOURS (M-F,8-5) 12 3 N/S EA 443.80 1,331.4( (CISCO CON-OSP-C3550-2) CISCO 24X7X4 ONSITE SVC,24-10/100 A GBIC PORTS:ENHANCED MULT 13 1 N/S EA 156.10 156.11 CISCO ONSITE 24X7X4 PIX 506E 3DES/AE BUNDLE(CHASSIS,SW,2 Total Equipment Charges : $12,335.20 Total Installation Charges: $3,000.00 PROPRIETARY:Not to be disclosed or reproduced without written permission. 6 Control your - � ite C tt o r.,:,,__,,,„„,„__:„.„ business future .# ;. - �- tw � . r fir- _�� z irL_::m .,7,..7„,_„ ,___,..„,„%sw__, r„,„,____,;:,:..,__ __ orkvlle L„,,_,_,_ __,,,,„ ,_,!.4,„n__:!:,c, 1„;:: .,,..a,__,6:004„..z,z,. .t _o__,,,,,_;i4T.: 24 .,. ..11„._to,;_fa,r1s,„_±..f .7;, v,_:,: o tea - r 4 , `._ .�_ z . , _. .as SBC - - DS1 Pricing INSTALLATION CHARGES TOTAL INSTALLATION CHARGES: $0 MONTHLY CHARGES (36 month) 4 Access AREA C DS1's $1,107.20 TOTAL MONTHLY CHARGES: $1, 107 . 20 PROPRIETARY:Not to be disclosed or reproduced without written permission. 7 Control your „,,A,..--,.,,,,..., UniteddCity : , ,,-„,„-__,,--,,,, '� ., C` , -g ` = ' ' me g business future A b � 3� � � "'.�__'' • � I .tea < -nrt:, .5„:0-ar -7. _t _, peummiturro ,,,,.,-,:,,,,,-_-,,,,,c„,-+„,-,,,,,,li,,,,,,:;,,,,,,.__;,,,:,,,,,, , ,..;.„,.;:iw.gfi-lwmat,_,--„, ;,::„:„,„;.„_„-„,„.„-: --„,„,„A„.„..,:-.-.:„.„,,,,,„,...,,,,.„,,,,,,:,„„,„, 4.....„...„ „„7„::,,,,,,,,_,,„,t,_;,,„,.„.„.„4,,,,...,„,„:„,„„„3„,„ ,,,„,,,.,-...,,,,,i,...„..„4-,„--.-„,,,, ,sem , a < , „..,,,... .. ._. .,,...„ .„__. ..,,.-.:rn Our Added Value ,v---• 4 .i- -- i--f . On the preceding page, we described DS1, one of our extensive sets of integrated telecommunications solutions. For the benefits described to be ,:,,T .-,:-)--•,_ truly valuable,they must be cost-effective. You've seen the cost of DS1. -iii - - '% 17 Our prices for a high-speed data solution compare favorably with those of .0.,. g. any brand-name provider.With DS1, you'll protect your investment with standards-based solutions and clear upgrade paths.Plus, you'll receive IL___-:' _$`""”' i % unmatched value: r :� 1. _ - • Expertise—We stay on top of changes in the industry, and prepare our y ,.,.c 0- 4:,,,,,,..-:--;'� people to meet the challenges brought on by the relentlessly evolving technology of our age. • Solutions—We handle every aspect of telecommunications: from network solutions to equipment upgrades. And we handle every service element: from installation and customized training to engineering ongoing solutions years after the sale. • Service—We know what's important: getting your order right, installing your service right the first time, and being right there when you need us. We give you an account team that learns your business and explores every avenue to meet your needs. Let us put these assets to work for you today. If you're convinced that our solution will meet your needs, we're ready to negotiate all terms and conditions today. PROPRIETARY:Not to be disclosed or reproduced without written permission. 8 Control your ftzF_'71_,-,-,.:-,N,A:'*_7--_,'_-,„--4--7_:'--7_.,,,„#,'-.-,-,-s_:„-r-7'--:,„,'„:,-_ ,_:*,,,7 .:4„.s-,;,-_-A-=,-,k-E,,--,=-:-,.:-.,:l_-.--;-,-.,-:t,,-,_-,':,,-',,,-,:.- ,_:--:-:7r---=-- :,'-_;--:._=„-,-;.':--,---T-t.--$f_-*-,.2ts_—',17-_i'_,-.7t''tZ-_1.4,-:A,5._F,-,7-4----.-417%c,.,--r-_t-- =:--2:z1-.„t:.:- =cr,-,7 -z:;1--,;Z-,*-_--;:'„:)„.',,,-31-,',:_,.e----A,11_r--_,it''4--''_3.',•::-,--'_-7'n-1--__-'4-'--4_ United .f-,t4-:-.g'; -- :er,,:,',,;-,.',c„,m:,St,,7-,'”1,,"-, `Citya E i-f business futurer - _ _ Yorkvilleii ,,. `i. ---.'= sem' -'.- aF- Your Account Team The table below lists information about the United City of Yorkville account team. Call any of us when you have a question or problem. United City of Yorkville Account Team Theresa Fossberg Integration Solutions 312-364-7888 Executive- II William Leach Account Manager 312-220 2310 Frank Bartolone Technical Sales 847-248-3134 Consultant Nico Ficarella System Engineer 815_740-2931 in PROPRIETARY:Not to be disclosed or (741_.•raoiallite reproduced without written permission. 9 Scope of Work Customer Information Customer Information Customer Name United City of Yorkville Customer Address Customer Email Contact Position Contact Name Contact Number Pager Number Please note that this information is required for all locations on a project. This information may be provided as a separate spreadsheet. SBC DataComm Information Position Name Contact Number Pager Number Outside Sales Inside Sales Systems Engineer Nico Ficarella 312-315-2520 Core Account Manager Sales Manager Provisioning Contact Maintenance Information Please change the font to Bold on the Maintenance Type that was sold to the customer. PremierSERV Data Support PremierSERV Network External Video Maintenance Management Maintenance • BasicSERVSM(24x7 Phone Basic • Cisco SmartNet • Internal Support Only) • 24x7x365 network monitoring • Vendor • External • EssentialSERVsM 8x5 on contracted Devices Maintenance • Other—Please (24x7 Phone, Software, • Customer notification of an • Other—Please Specify Parts Replacement Next alarm within 15 minutes Specify • Business Day) Standard • EssentialSERVsM 8x5Plus • Basic Service plus... (24x7 Phone, Software, • Fault Isolation&Resolution Parts Replacement within 4 • Technical assistance business hours) • Ability to open&view web • EssentailSERVSM 24x7 based trouble ticketing (24x7 Phone, Software, • Router configuration support Parts Replacement within 4 and reports(archiving only) hour) • Software Support PremierSERVsM Optional • Hardware Dispatch(when SBC Offerings PremierSERV Data Support is • On-Site Support purchased) RESTRICTED - PROPRIETARY INFORMATION This document contains Proprietary Information which is provided solely in connection with the specific opportunity identified herein. SBC provides this proprietary information to the organization named, solely for its use in connection with this opportunity and it may not be disclosed to anyone outside the disclosed to party without the prior written consent of SBC. Scope of Work • Premier Technical Phone • Vendor Coordination Support • Carrier Coordination • Carrier Coordination Enhanced • Basic&Standard Service plus... • Web based comprehensive performance reports • Monthly performance review with DCSC engineer • Performance SLA's(when SBC PremierSERV Data Support is purchased) Scope of Work United City of Yorkville is contracting SBC to install a 12 Strand Fiber Backbone (not included _ill this ScOW) between three locations (Library, Police Department, and the Beecher Community Building). The Scope of this ScOW surrounds the LAN connections at each remote site to the Fiber Backbone. At each of the three locations we will be installing a (1)Cisco 3550-24-EMI switch. Each switch will connect to the Fiber patch Panel via a Cisco CAB-MMF-SC-10 (10 foot MMF cable with SC connectors) and a WS-G5484 GBIC that connects to the switch at each location. Each location will also have multiple PC and servers that will need to be connected to a the 3550-24-EMI switch. The customer will be responsible for all in house cabling from the computers & servers to a centralized patch panel and then to the switch. At the Library, in addition to the Cisco 3550-24-EMI switch there will be a PIX 506E- BUN-K9 Firewall that needs to be connected to their existing Internet connection and have VPN sessions configured on it. The current Ethernet connection will come out of their existing switch and connect to the new 3550-24-EMI switch. The customer is responsible for all Racks,Power, UPS's and Cables! Project Details Please ensure all relevant details (such as those listed below) and other information that you feel is important is included in the Scope of Work. • Bill of Materials (if applicable, it may be provided as an electronic attachment). Attached • Network drawings or diagrams that exist as an electronic attachment or paste them into this document. Attached • How many sites? 3 • Where are the sites located (City, State)? Chicago,IL • How many closets per site? 1 • Which equipment at which site (if multiple sites)? See Attachments RESTRICTED - PROPRIETARY INFORMATION This document contains Proprietary Information which is provided solely in connection with the specific opportunity identified herein. SBC provides this proprietary information to the organization named, solely for its use in connection with this opportunity and it may not be disclosed to anyone outside the disclosed to party without the prior written consent of SBC. Scope of Work • What applications is the customer using? IP • What existing equipment will the new equipment be integrating with? PC's,Servers • Is the customer having network problems we should know about? Not that we are aware of. • If YES, explain: • What time of day will the job take place? Normal Business Hours (8 AM-5 PM,Mon-Fri) Evening or Night Hours (5 PM-8 AM, Mon-Thur) • Is weekend or holiday work required? No • How many phases (if more than one) and the target dates? 1 • What are the customer's expectations surrounding this project? A network thyat connects their three sites. • What is the customer's testing criteria for project completion (if not provided, a standard ping test will be performed)? Make sure all three sites see each other • What else do we need to know to be successful? • What protocols will we be working with? Change the font to Bold on each selected protocol. Network Bridge Routing Protocols Local Area Network Wide Area Network Protocols Protocols Protocols TCP/IP Source Route Bridging 10/100 Base-T ATM IPX Transparent Bridging Gigabit Ethernet Frame Relay Apple Talk Translational Bridging ATM ISDN NetBEUISource Route Transparent Bridging FDDI SMDS DECnet Spanning Tree Token Ring PPP/SLIP SNA Other: LocalTalk X.25 Vines IP Other: HDLC Arcnet Other: APPN SDLC Other:Fiber Pricing Summary Installation $0,000 Staging $0,000 Project Management $0,000 Project Total $0,000 Cost based on initial meetings with XXXXX an. 'XXXXX on YY/YY/YYYY. Size and scope were determined through a series of interview style questions. Travel and expense will be additional costs. Engineer scheduling will be solidified upon receipt of a purchase order. RESTRICTED - PROPRIETARY INFORMATION This document contains Proprietary Information which is provided solely in connection with the specific opportunity identified herein. SBC provides this proprietary information to the organization named, solely for its use in connection with this opportunity and it may not be disclosed to anyone outside the disclosed to party without the prior written consent of SBC. Scope of Work Assumptions • SBC DataComm typically requires a minimum two (2) week installation lead time after receipt of SBC DataComm's Project Installation Guide (PIG) network configuration information. Less than two (2) weeks lead-time is considered an emergency implementation and will be assessed a premium charge. • All installations will be performed during normal business hours: Monday through Friday, 8:00AM to 5:00PM. • Any projects that are performed during non-business hours or weekends at the customer's request, will be billed at SBC DataComm's standard overtime, weekend, or holiday rates. • All work will be performed over a consecutive time frame, unless otherwise specified. • If necessary, SBC DataComm will add to the order via SBC DataComm's standard change order process any network or wiring components required to complete the installation. • If any equipment supplied by SBC DataComm is found to be defective during the installation, SBC DataComm will replace the equipment at no extra charge and complete the installation as specified. • Any delays experienced while an SBC DataComm engineer is on-site due to customer infrastructure or wide area network provider problems will be billable at SBC DataComm's applicable hourly rate schedule. • SBC DataComm reserves the right to charge customers for the full amount of the installation in the event that the customer cancels or reschedules any installation without 3 days prior written notice. Cancellation or rescheduling with less than 3 days notice will result in a cancellation charge. SBC Responsibilities SBC DataComm will provide a trained engineer to install the network hardware at the customer location. Installation includes the following: • Perform a technical assessment (verbal or physical) of the premises prior to installation. • Unpack and inventory all appropriate hardware and documentation. • Mount hardware in appropriate rack or on appropriate surface. • Install hardware module cards (modular chassis only). • Connect hardware together (stackable units only). • Connect hardware to network(1 test workstation only). • Power on hardware. RESTRICTED- PROPRIETARY INFORMATION This document contains Proprietary Information which is provided solely in connection with the specific opportunity identified herein. SBC provides this proprietary information to the organization named, solely for its use in connection with this opportunity and it may not be disclosed to anyone outside the disclosed to party without the prior written consent of SBC. Scope of Work • Configure necessary parameters for all protocols being used, as supplied by customer. This includes addressing information, subnet mask, SNMP configuration, and so on. • Provide verbal overview to customer's designated systems administrator of basic network hardware unit setup. • SBC DataComm will be responsible for physical layer connectivity testing of networking hardware only. All other cable plant, Network Operating System (e.g. Novell, NT), and application software testing will be the responsibility of the customer. • SBC DataComm is not responsible for any loss of customer's data or network system security. Any additional work to be performed outside of this Statement of Work will require additional charges. Customer Responsibilities The customer will be responsible for providing all site preparation including: • Installation of all site wiring (power and signal, path and lengths). • Installation of necessary power distribution boxes, conduits, groundings, lightning protection, connectors, and associated hardware. • Installation of power outlets located within five feet of the equipment to be installed. • Any building alterations necessary to meet wiring and other site requirements. • Environmental modifications as required for the hardware. • Installation and verification of operation for all equipment not supplied by SBC DataComm, but required for installation (e.g. workstation, transceiver, and so on). • Configuration parameters for each protocol (IP, IPX, and so on) to be configured on each network hardware component or module, including all necessary addressing requirements. This information is required prior to the on-site arrival of the SBC DataComm Field Engineer. • A proper rack or desktop in/on which the hardware will be installed. • Preparing site according to the site preparation guide provided by SBC DataComm and completing the Project Installation Guide (PIG). • All cable plant, Network Operating System(e.g. Novell, NT,Unix), network drivers, application software, and testing for systems not supplied by SBC DataComm. • Any delays due to the above items are billable at SBC DataComm's hourly rate for engineer time plus travel and expenses. • If the information provided by customer is incorrect or incomplete, SBC DataComm shall have the right to charge customer for any increase in costs incurred or time expended by SBC DataComm due to such error or omission. RESTRICTED - PROPRIETARY INFORMATION This document contains Proprietary Information which is provided solely in connection with the specific opportunity identified herein. SBC provides this proprietary information to the organization named, solely for its use in connection with this opportunity and it may not be disclosed to anyone outside the disclosed to party without the prior written consent of SBC. Scope of Work Completion Criteria SBC DataComm will have satisfied its obligations to the customer under this Scope of Work when the tasks listed under SBC DataComm Responsibilities are completed. Financial Responsibility Payment subject to the initial and continuing credit approval, terms of payment are net 30 days of SBC DataComm's invoice date. Invoices for Service may be issued in advance of the actual performance of the Service. All payments are to be made in U.S. dollars. In the event payments are overdue and such delinquencies are not remedied within ten (10) days after receipt of written notice from SBC DataComm, SBC DataComm may terminate this agreement. SBC DataComm reserves the right to charge the Customer interest on overdue accounts. The interest rate will be based on the lessor of 1.5% per month or the maximum rate allowed by applicable laws applied to the unpaid purchase price. Customer Signature The customer, by signing below, indicates that the Statement of Work has been read and the terms outlined within have been accepted. This Statement of Work is part of SBC DataComm's Product and Services Agreement. Pricing for the installation of the products for this Statement of Work is provided in SBC DataComm's attached quote. The customer also is aware that any delays incurred because of any of the reasons listed in the Customer Responsibilities section is considered billable time. Any questions concerning SBC DataComm's responsibilities and the work to be done should be directed to the SBC DataComm representative. Customer's Name Company Date SBC DataComm Representative Location Date RESTRICTED - PROPRIETARY INFORMATION This document contains Proprietary Information which is provided solely in connection with the specific opportunity identified herein. SBC provides this proprietary information to the organization named,solely for its use in connection with this opportunity and it may not be disclosed to anyone outside the disclosed to party without the prior written consent of SBC. United City of Yorkville LI7OData network / Rev# 1 Existing Internet Router/ Modem 7 1„2„,:ti / ISP A4 lilll Com.uter Computer Internet 0 IIIIIVAPPININIIIIM ,,Ir�U'd i E11i_. 111 l!i� Computer Cisco 3550-24-EMI Switch Library CityHall Beecher Community Cisco Building 7 Cisco 3550-24-EMI i„.., F� 3550-24-EMI i Switch -��"' Switch 7 ___ ___ Computer �„=t,..-® .. puter 0 0 1 c: 11 _... .. ,,.. f ,a: glom m glow _, i, =, Computer computer �� ) Computer Computer SBC confidential Engineer Nico Ficarella 12/4/2003 Confidential Information SBC Ameritech Cisco Catalyst 3550 24 EMI Switch- Cisco Systems Page 1 of 1 CIS O SIVE M Home I Log In I Register I Contacts&Feedback q =� 1111 Select a Loc (Products&Services J j&oj PRODUCTS&SERVICES ./4CISCO CATALYST 3550 24 EMI SWITCH Search: CISCO SWITCHES art ...-_..-.... CISCO CATALYST 3550 Introduction Search All Cis SERIES SWITCHES MODELS The Cisco Catalyst®3550 24 EMI is a member of the Catalyst 3550 Series Intelligent Ethernet Switches, a line of enterprise-class, stackable, Toolkit:Roll o Cisco Catalyst 3550 48 EMI multilayer switches that provide high availability, security and quality of Switch service(QoS)to enhance the operation of the network.With a range of -- Cisco Catalyst 3550 48 SMI Fast Ethernet and Gigabit Ethernet configurations,the Catalyst 3550 Switch Cisco Catalyst 3550 24 DC Series can serve as both a powerful access layer switch for medium Related Tools SMI Switch enterprise wiring closets and as a backbone switch for mid-sized Software Advis Cisco Catalyst 3550 24 EMI networks. Switch Dynamic Confi Cisco Catalyst 3550 24 FX For the first time, customers can deploy network-wide intelligent services, SMI Switch such as advanced quality of service(QoS), rate-limiting, Cisco security Cisco Catalyst 3550 24 PWR access control lists, multicast management, and high-performance IP Switch routing-while maintaining the simplicity of traditional LAN switching. Cisco Catalyst 3550 24 SMI Switch Embedded in the Catalyst 3550 Series is the Cisco Cluster Management Cisco Catalyst 3550 12G Suite(CMS) Software,which allows users to simultaneously configure and Switch troubleshoot multiple Catalyst desktop switches using a standard Web Cisco Catalyst 3550 12T browser. Cisco CMS Software provides new configuration wizards that Switch greatly simplify the implementation of converged applications and network-wide services. The Catalyst 3550 24 EMI provides: • 24 10/100 ports and 2 GBIC-based Gigabit Ethernet ports • 1 rack unit(RU)stackable multilayer switch with full dynamic IP routing • Delivers intelligent services • Enhanced Multilayer Software Image (EMI)installed BUSINESS INDUSTRIES&SOLUTIONS I NETWORKING SOLUTIONS I PRODUCTS&SERVICES I TECHNO ORDERING I TECHNICAL SUPPORT I LEARNING&EVENTS I PARTNERS&RESELLERS I ABOUT CISCO Home I Log In I Register I Contacts&Feedback I Help I Site Map ©1992-2003 Cisco Systems, Inc.All rights reserved. Important Notices,Privacy Statement,and Trademarks of Cisco Catalyst 3550 Series Switches Cisco 1000BaseT Gigabit Interface Converter (GBI... Page 1 of 4 CISCO$YST> 1A$ Home I Log In I Register I Contacts&Feedback ,dI PRIM Products&Serviceszi IUo 1111 Select a Lock PRODUCTS&SERVICES ` CISCO CATALYST 3550 SERIES SWITCHES CISCO SWITCHES CISCO CATALYST 3550 Cisco 1000BaseT Gigabit Interface Converter(GBIC) SERIES SWITCHES PRODUCT LITERATURE Downloads DATA SHEETS Data Sheet Cisco 1000BaseT Gigabit Interface Cisco 1000BaseT Gigabit Converter(GBIC) Interface Converter(GBIC) Cisco 1000BASE-T Gigabit Interface Converter The Cisco 1000BASE-T Gigabit Interface Converter(GBIC) is an ideal solutio for Catalyst®6500,4500, 3550, 2950, 3500 XL, and 2900 XL Series switches t provide full-duplex Gigabit Ethernet connectivity to high-end workstations a between wiring closets over existing copper network infrastructures. This G technology leverages the industry's flexible, standards-based 1000BASE-X design, allowing for a simple and low-cost migration path to Gigabit Etherne Figure 1 The one-port Cisco 1000BASE-T GBIC delivers high-speed connectivity for stackable switches to high-end workstations and provides Gigabit Ethernet interconnectivity between wiring closets. L.... Adding the new 1000BASE-T GBIC to the company's range of media transceivers enhance the flexibility of deployment and application for Cisco's comprehensive line of modular and desktop platforms. Other media transceivers include multiple stacking options, short-and la haul fiber, and copper connectivity (including SX, LX/LH,ZX, TX, CWDM, and Cisco GigaStack®GBICs). Product Applications There are two key product applications for the Cisco 1000BASE-T GBIC: • Connectivity to High-End Workstations The 1000BASE-T GBIC can be deployed in the Gigabit Ethernet GBIC ports of the Catalyst 6500,4500, 3550, 3500 XL, and 2900 XL switches to provide Gigabit Ethern connectivity over copper to high-end workstations. • Distribution and Wiring Closet Interconnectivity Cisco Catalyst 3550 Series Switches Cisco 1000BaseT Gigabit Interface Converter (GBI... Page 2 of 4 The 1000BASE-T GBIC can be deployed in the Catalyst 6500,4500, 3550, 2950, 35C XL, and Gigabit-enabled Catalyst 2900 XL switches to provide Gigabit Ethernet connectivity over copper between the distribution layer and wiring closet. Key Benefits and Features The following is a summary of the 1000BASE-T GBIC key features and benefits: Flexible Gigabit Ethernet Connectivity • Hot swappable—when deployed, the switch does not have to reboot • Auto-sense MDI-X—auto configures to MDI straight-through or MDI-X cross-over depending on the type of cable connection • Interchangeable—allows users the flexibility to deploy other 1000BASE-X GBICs in future(including SX, LX/LH,ZX,TX,CWDM, and GigaStack GBICs) Ease of Use and Ease of Deployment • Leverages simplicity of 1000BASE-X design, offering"plug-and-play"deployment • Has self-locking mechanism ensuring that GBIC is installed correctly and is securec switch • Manageable through Web-based Cisco Cluster Management Suite (CMS)and Cisc IOS®Software • Switch or line card LED displays indicate link status, link activity and link fault • Supports new authentication feature that enables the user to easily identify whether GBIC is an authentic Cisco GBIC Technical Specifications Performance The Cisco 1000BASE-T GBIC supports 1000 Mbps full-duplex connections. Refer to the 100BASE-T GBIC Switch Compatibility Matrix for the most current listing of supported products: http://cisco.com/en/US/products/hw/modules/ ps872/products_quick_reference_guide09186a0080189949.html Supported Products Catalyst 2900 Series XL • WS-C2912MF-XL • WS-C2924M-XL-EN • WS-X2931-XL Catalyst 2900 Family • WS-C2948G (only one WS-G5483=is supported) • WS-C2980G-A Catalyst 2950 Series • WS-C2950G-12-EI • WS-C2950G-24-El • WS-C2950G-24-EI-DC • WS-C2950G-48-El Catalyst 3500 Series XL • WS-C3512-XL-EN • WS-C3524-XL-EN Cisco Catalyst 3550 Series Switches Cisco 1000BaseT Gigabit Interface Converter (GBI... Page 3 of 4 • WS-C3524-PWR-XL-EN • WS-C3548-XL-EN • WS-C3508G-XL-EN Catalyst 3550 Series • WS-C3550-24-SMI • WS-C3550-24-EMI • WS-C3550-24PWR-SMI • WS-C3550-24PWR-EMI • WS-C3550-24-DC-SMI • WS-C3550-24-FX-SMI • WS-C3550-48-SMI • WS-C3550-48-EMI • WS-C3550-12G • WS-C3550-12T Catalyst 4500/4000 Series • WS-X4232-RJ-XX • WS-X4232-GB-RJ • WS-X4306-GB • WS-X4412-2GB-T • WS-X4013 • WS-X40141 • WS-X45151 • WS-C4912G Catalyst 6500 Series • WS-X6K-SUP1-2GE • WS-X6K-SUP1A-2GE • WS-X6K-SUP1A-PFC • WS-X6K-S1A-MSFC2 • WS-X6K-S2-PFC2 • WS-X6K-S2U-PFC2 • WS-X6K-S2-MSFC2 • WS-X6K-S2U-MSFC2 • WS-X6408-GBIC • WS-X6408A-G B I C • WS-X6416-GBIC • WS-X6516-GBIC • WS-X6816-GBIC Standards IEEE 802.3ab Connectors and Cabling • Connector: RJ-45 • Cable: Category 5 UTP • Cabling distance(maximum): 328-ft(100m) Indicators Link status, link activity and link fault Dimensions and Weight(H x W x D) • 0.75 x 1.55 x 4.32 in. (1.78 x 3.94 x 10.97 cm) • 0.11 lb(0.05 kg) Cisco Catalyst 3550 Series Switches Cisco 1000BaseT Gigabit Interface Converter (GBI... Page 4 of 4 Environmental Conditions and Power Requirements • Operating temperature: 32 to 113° F(0 to 45° C) • Storage temperature:-4 to 149° F(-10 to 65°C) • Operating relative humidity: 10 to 85 percent non-condensing • Operating altitude: up to 10,000 ft(3000 m) • Power consumption: 1.5 W • MTBF:2.5 million hours Electromagnetic Emissions Certifications • FCC Part 15 Class A • EN 55022B Class A(CISPR 22 Class A) • VCCI Class A • BCMI • CE Warranty Limited lifetime warranty Ordering Information Model Number:WS-G5483=(Cisco 1000BASE-T GBIC) For More Information on Cisco Products, Contact: • U.S. and Canada:800 553-NETS (6387) • Europe: 32 2 778 4242 • Australia:612 9935 4107 • Other:408 526-7209 • World Wide Web URL: http://www.cisco.com 1Will be supported in Q1CY03 BUSINESS INDUSTRIES&SOLUTIONS I NETWORKING SOLUTIONS&PROVISIONED SERVICES I PROM TECHNOLOGIES I ORDERING I TECHNICAL SUPPORT I LEARNING&EVENTS I PARTNERS&RESELLER Home I Log In I Register I Contacts&Feedback I Help I Site Map ©1992-2003 Cisco Systems,Inc.All rights reserved.important Notices,Privacy Statement,and Trademarks of( Cisco Catalyst 3550 Series Switches Cisco Catalyst 3550 Series Intelligent Ethernet Swit... Page 1 of 15 SYSTEM Home I Log In I Register I Contacts&Feedback DUO ,,„ �� tlii Select a Loci 'Products&Services :;t IGO PRODUCTS&SERVICES ` CISCO CATALYST 3550 SERIES SWITCHES CISCO SWITCHES CISCO CATALYST 3550 Cisco Catalyst 3550 Series Intelligent Ethernet Switches SERIES SWITCHES PRODUCT LITERATURE Downloads DATA SHEETS Data Sheet Cisco Catalyst Cisco Catalyst 3550 Series Ethernet Switch Intelligent Ethernet Switches Cisco Catalyst 3550 Series Intelligent Ethernet Switches Product Overview The Cisco Catalyst®3550 Series Intelligent Ethernet Switches is a line of enterprise-class, switches that provide high availability, security and quality of service(QoS)to enhance the network. With a range of Fast Ethernet and Gigabit Ethernet configurations, the Catalyst 35 as both a powerful access layer switch for medium enterprise wiring closets and as a backt networks. Customers can deploy network-wide intelligent services, such as advanced QoS, security access control lists, multicast management, and high-performance IP routing—whi simplicity of traditional local area network(LAN) switching. Embedded in the Catalyst 3550 Cluster Management Suite(CMS) Software,which allows users to simultaneously configure multiple Catalyst desktop switches using a standard Web browser. Cisco CMS Software pn configuration wizards that greatly simplify the implementation of converged networks and in services. The Catalyst 3550-24 PWR switch can provide a lower total cost of ownership for deployme Cisco IP phones and/or Cisco Aironet wireless LAN access points.With up to 15 Watts of it on every 10/100 port,the switch provides maximum device support and eases new technol eliminating the need for wall power to each IP phone or wireless LAN access point.Additioi via the Catalyst 3550-24 PWR switch eliminates the cost for additional electrical cabling the necessary in wireless LAN and IP phone deployments. Maximum power availability for a cc data network is attainable when a Catalyst 3550 Switch is combined with the Cisco Redunc 675 (RPS 675)for seamless protection against internal power supply failures and an uninte supply(UPS)system to safeguard against power outages. The Cisco Catalyst 3550 Series Intelligent Ethernet Switches include the following configun • Catalyst 3550-24 Switch-24 10/100 ports and two Gigabit Interface Converter(G Ethernet ports; 1 rack unit(RU) • Catalyst 3550-24 PWR Switch-24 10/100 ports with integrated inline power and t Gigabit Ethernet ports; 1 RU • Catalyst 3550-24-DC Switch-24 10/100 ports and two GBIC-based Gigabit Ethen powered • Catalyst 3550-24-FX Switch-24 100FX ports and two GBIC-based Gigabit Etherr • Catalyst 3550-48 Switch-48 10/100 ports and two GBIC-based Gigabit Ethernet I • Catalyst 3550-12G Switch-10 GBIC-based Gigabit Ethernet ports and two 10/10( 1.5 RU • Catalyst 3550-12T switch-10 10/100/1000BASE-T ports and two GBIC-based Gi, 1.5 RU The built-in Gigabit Ethernet ports accommodate a range of GBIC transceivers, including th GBIC, 1000BASE-T, 1000BASE-SX, 1000BASE-LX/LH, 1000BASE-ZX and CWDM GBICs based Gigabit Ethernet implementation on the Fast Ethernet configurations provides custor deployment flexibility—allowing customers to implement one type of stacking and uplink co while preserving the option to migrate that configuration in the future. High levels of stack rE implemented by deploying dual redundant Gigabit Ethernet uplinks, a redundant GigaStack cable, UplinkFast and CrossStack UplinkFast technologies for high-speed uplink and stack - -- ' I A//1/ll11 Cisco Catalyst 3550 Series Switches Cisco Catalyst 3550 Series Intelligent Ethernet Swit... Page 2 of 15 failover, and Per VLAN Spanning Tree Plus (PVST+)for uplink load balancing. This Gigabit makes the Catalyst 3550 switches an ideal LAN edge complement to the Cisco Catalyst 65 Ethernet optimized core LAN switches. Included with the Catalyst 3550-24, 3550-24 PWR,3550-24-DC, 3550-24-FX and 3550-48 Multilayer Software Image(SMI)or the Enhanced Multilayer Software Image(EMI).The SM advanced QoS,rate-limiting, access control lists (ACLs), and basic static and routed inform routing functionality.The EMI provides a richer set of enterprise-class features including ad based IP unicast and multicast routing and the Web Cache Communication Protocol(WCC deployment,the EMI Upgrade Kit gives users the flexibility to upgrade to the EMI.The Cate 3550-12G are only available with the EMI. Figure 1 Catalyst 3550 Series Switches x440 44411.1 17.1raki L.A.msol i L -a LOWE '.. Intelligence in the Network Networks of today are evolving to address four new developments at the network edge: • Increase in desktop computing power • Introduction of bandwidth-intensive applications • Expansion of highly sensitive data on the network • Presence of multiple device types, such as IP phones and wireless LAN access poi These new demands are contending for resources with many existing mission-critical applic IT professionals must view the edge of the network as critical to effectively manage the deli and applications. As companies increasingly rely on networks as the strategic business infrastructure, it is me ever to ensure their high availability, security, scalability and control. By adding Cisco intelli the wiring closet, customers can now deploy network-wide intelligent services that address a consistent way from the desktop to the core and through the WAN. With Cisco Catalyst Intelligent Ethernet switches, Cisco enables companies to realize the ft intelligent services into their networks. Deploying capabilities that make the network infrastr available to accommodate time-critical needs, scalable to accommodate growth, secure en confidential information, and capable of differentiating and controlling traffic flows are key tc network operations. Network Control through Advanced Quality of Service and Rate Limiting The Cisco Catalyst 3550 offers superior Layer 3 granular QoS features to ensure that netw, prioritized, and congestion is avoided in the best possible manner. Configuration of QoS is through automatic QoS (Auto QoS), a feature that detects Cisco IP phones and automatica switch for the appropriate classification and egress queuing.This optimizes traffic prioritizat availability without the challenge of a complex configuration. The Catalyst 3550 can classify,reclassify, police,and mark the incoming packets before th, the shared buffer. Packet classification allows the network elements to discriminate betwee Cisco Catalyst 3550 Series Switches Cisco Catalyst 3550 Series Intelligent Ethernet Swit... Page 3 of 15 and enforce policies based on Layer 2 and Layer 3 QoS fields. To implement QoS,first,the Catalyst 3550 switches identify traffic flows,or packet groups, reclassifies these groups using the Differentiated Services Code Point field(DSCP)and/or service(CoS)field. Classification and reclassification can be based on criteria as specific a source/destination IP address,source/destination Media Access Control(MAC)address of Transmission Control Protocol (TCP)/User Datagram Protocol(UDP) port. At the ingress,tt also perform policing and marking of the packet. Control plane and data plane ACLs are su ensure proper policing and marking on a per packet basis. After the packet goes through classification,policing, and marking, it is then assigned to the before exiting the switch.The Catalyst 3550 supports four egress queues per port,which al administrator to be more discriminating and specific in assigning priorities for the various ar LAN.At egress,the switch performs scheduling and congestion control. Scheduling is an al determines the order in which the queues are processed.The switches support Weighted F scheduling and strict priority queuing.The WRR queuing algorithm ensures that the lower F entirely starved for bandwidth and are serviced without compromising the priority settings a network manager. Strict priority queuing ensures that the highest priority packets will alway ahead of all other traffic, and allows the other three queues to be serviced using WRR sche with scheduling, the Catalyst 3550 Gigabit Ethernet ports support congestion control via W Detection(WRED).WRED avoids congestion by setting thresholds at which packets are dr congestion occurs. These features allow network administrators to prioritize mission-critical and/or bandwidth-ii as Enterprise Resource Planning (ERP) (Oracle, SAP, etc.),voice(IP telephony traffic)and time-sensitive applications such as FTP or e-mail (Simple Mail Transfer Protocol [SMTP]). I be highly undesirable to have a large file download destined to one port on a wiring closet F. quality implications such as increased latency in voice traffic, destined to another port on th condition is avoided by ensuring that voice traffic is properly classified and prioritized throuc Other applications, such as Web browsing, can be treated as low priority and handled on a The Cisco Catalyst 3550 is capable of performing rate limiting via its support of the Cisco C Rate (CIR)functionality.Through CIR, bandwidth can be guaranteed in increments as low can be allocated based on several criteria including MAC source address, MAC destination address, IP destination address, and TCP/UDP port number. Bandwidth allocation is essen environments requiring service-level agreements or when it is necessary for the network mi bandwidth given to certain users. Each Catalyst 3550 switch 10/100 port supports 8 aggreg ingress policers and 8 aggregate egress policers. Each Catalyst 3550 Gigabit Ethernet pod aggregate or individual policers and 8 aggregate egress policers.This gives the network ad granular control of the LAN bandwidth. Network Scalability through High-Performance IP Routing With hardware-based IP routing and the Enhanced Multilayer Software Image,the Catalyst high performance dynamic IP routing.The Cisco Express Forwarding (CEF)-based routing increased scalability and performance.This architecture allows for very high-speed lookup; the stability and scalability necessary to meet the needs of future requirements. In addition routing,the Catalyst 3550 Series is perfectly equipped for networks requiring multicast sup! protocol(PIM) and Internet Group Management Protocol(IGMP) snooping in hardware mal Series switches ideal for intensive multicast environments. These switches offer several advantages to improve network performance when used as a closet switch or as a top-of-the-stack wiring closet aggregator switch. For example, implemi from the top of the stack will improve network availability by enabling faster failover protecti Spanning-Tree Protocol algorithm by terminating all Spanning-Tree Protocol instances at tt If one of the uplinks fails, quicker failover to the redundant uplink can be achieved via a sca such as Open Shortest Path First(OSPF)or Enhanced Interior Gateway Routing Protocol relying on standard Spanning-Tree Protocol convergence. Redirection of a packet after a Iii protocol results in faster failover than a solution that uses Layer 2 Spanning Tree enhancer routed uplinks allow better bandwidth utilization by implementing equal cost routing (ECR) perform load balancing.This results in dynamic load balancing in a part of the network that bottleneck.And, routed uplinks optimize the utility of uplinks out of the wiring closet by elimi broadcast data flows into the network backbone. The Catalyst 3550 also offers dramatic bandwidth savings as a stackable wiring closet switi environment. Using routed uplinks to the network core will eliminate the requirement to tran of the same multicast from the upstream content servers to the wiring closet. For example, assigned to three separate virtual LANs (VLANs) and they all want to view multicast ABC,t Cisco Catalyst 3550 Series Switches Cisco Catalyst 3550 Series Intelligent Ethernet Swit... Page 4 of 15 multicast ABC are required to be transmitted from the upstream router to the wiring closet s wiring closet switch is not capable of routed uplinks. Deploying IP routing to the core with C allows users to create a scalable, multicast-rich network. Network Security through Enhanced Security Features The Cisco Catalyst 3550 Series switches offer enhanced data security through a wide rang that protect network management and administrative traffic, secure the network from unautl granular levels of network access to users, and track where users are located. Secure Shell (SSH), Kerberos, and Simple Network Management Protocol version 3(SNMI administrative and network management information,thereby protecting it from tampering c Terminal Access Controller Access Control System(TACACS+)or Remote Access Dial-In (RADIUS)authentication enables centralized access control of switches and restricts unaut altering the configurations.Alternatively,a local username and password database can be switch itself. Fifteen levels of authorization on the switch console and two levels on the web interface provide the ability to give different levels of configuration capabilities to different ai Port security and 802.1x provide the ability to keep unauthorized users from accessing the limits access on an Ethernet port based on the MAC address of the device that is connecte used to limit the total number of devices plugged into a switch port,thereby reducing the ris access points or hubs. 802.1x can be used to authenticate users based on username and F credentials)via a centralized RADIUS server.This is particularly useful for a mobile workfoi authentication will be executed regardless of where the user connects to the network. ACLs restrict access to sensitive portions of the network by denying packets based on sour MAC addresses, IP addresses, or TCP/UDP ports.ACL lookups are done in hardware;thei routing performance is not compromised when implementing ACL-based security in the net Series switches offer VLAN, router and port-based ACLs. Deploying ACLs can be done thrr Software Security Wizards,which in a few easy steps can restrict user access to a server, network, or the usage of certain applications. Identity-based Networking Services(IBNS) provide the ability to dynamically administer gra network access. Leveraging the 802.1x standard and Cisco's Access Control Server(ACS) authenticate they can be assigned a VLAN and/or an ACL regardless of where they connec functionality allows IT departments to enable strong security policies without compromising minimal administrative overhead. The MAC Address Notification feature can be used to monitor the network and track users I a management station so that network administrators know when and where users entered Dynamic Host Configuration Protocol (DHCP) Interface Tracker(Option 82)feature tracks physically connected on a network by providing both switch and port ID to a DHCP Server. VLANs ensure that data packets are forwarded only to stations within a specific subnet, cre collision domain between groups of ports on the network and reducing broadcast transmiss be created from any port using the standards-based 802.1Q or Cisco Inter-Switch Link (ISL architecture.The Cisco Catalyst 3550 switches support up to 1,005 VLANs. For even greater security between network end-stations, Private VLAN Edge isolates ports that users cannot snoop on other users'traffic. Local Proxy Address Resolution Protocol (A conjunction with private VLAN edge to minimize broadcasts and maximize available bandw Network Management with the Cisco Cluster Management Suite Software The Cisco CMS is Web-based software that is embedded in Catalyst 3550, 2950, 3500 XL, XL, and 1900 switches.Through Cisco Switch Clustering technology, users access Cisco C standard Web browser to manage up to 16 of these switches at once, regardless of their pf the option of using a single IP address for the entire cluster if desired.With the addition of tl switches, Cisco CMS Software can now extend beyond routed boundaries for even more fly Cisco cluster. Cisco CMS provides an integrated management interface for delivering intelligent services, switching, QoS, multicast, and security ACLs. Thus, Cisco CMS allows administrators to tal benefits formerly reserved for only the most advanced networks without having to learn the interface(CLI)or even the details of the technology. The new Guide Mode in Cisco CMS leads the user step-by-step through the configuration c and provides enhanced online help for context-sensitive assistance. In addition, Cisco AVV • , , 1 n r 1 , iiil 1 . 1 . 1 .AA1 ll/ AAA 1/1 IA//1/\111 Cisco Catalyst 3550 Series Switches Cisco Catalyst 3550 Series Intelligent Ethernet Swit... Page 5 of 15 Voice,Video and Integrated Data)Wizards provide automated configuration of the switch tc video streaming or videoconferencing,voice over IP (VotP), and mission-critical application for LAN security and multicast traffic are available too. These Wizards can save hours of tir administrators, eliminate human errors, and ensure the configuration of the switch is optimi: applications. Because Cisco Switch Clustering technology is not limited to a single stack of switches, Cis traditional cluster domain beyond a single wiring closet and saves time and effort for netwo switches must merely be connected to each other via Ethernet, Fast Ethernet, Fast EtherCI Ethernet, Gigabit EtherChannel,and/or Gigastack connectivity. Cisco Catalyst 3550 switches can be configured either as command or member switches in cluster. Cisco CMS also allows the network administrator to designate a standby or redund, which takes the commander duties should the primary command switch fail. Other key feats to configure multiple ports and switches simultaneously, perform software updates across tl once, and clone configurations to other clustered switches for rapid network deployments. I link reports provide useful diagnostic information and the topology map gives network admi of the network status. In addition to Cisco CMS,the Catalyst 3550 products are manageable via CiscoWorks proc full enterprise-class network management. CiscoWorks Resource Manager Essentials(RM perform network-wide software upgrades, configuration file audits, configuration file distribu reports.Additional tools include the Campus Manager, CiscoView, Device Fault Manager(I Manager(QPM), User Registration Tool, and many others. For smaller networks, CiscoWoi Management Solution (SNMS) provides advanced network management capabilities to red overhead. Product Features and Benefits Table 1 Product Features and Benefits Feature Benefit Availability/Scalability • Cisco Express Forwarding (CEF)-based routing architect. hardware to deliver extremely high-performance IP routin! • Support for basic IP unicast routing protocols(static, RIP% network routing applications. • Support for advanced IP unicast routing protocols(OSPF, BGPv4)for load balancing and constructing scalable LAN • Inter-VLAN IP routing for full Layer 3 routing between two • Equal cost routing for load balancing and redundancy. • Protocol-Independent Multicast(PIM)for IP multicast rout High-Performance network that enables the network to receive the multicast IP Routing and for switches not participating in the multicast to be prt PIM sparse mode(PIM-SM), PIM dense mode(PIM-DM), dense mode-requires EMI. • Distance Vector Multicast Routing Protocol (DVMRP)tuni interconnecting two multicast-enabled networks across nc networks—requires EMI. • Fallback bridging for forwarding of non-IP traffic between• VLANs. • Cisco Hot Standby Router Protocol (HSRP)to create reds routing topologies. • Cisco UplinkFast/BackboneFast technologies ensure quic enhancing overall network stability and reliability. • CrossStack UplinkFast(CSUF)technology provides incre and network resiliency through fast spanning-tree convert two seconds)across a stack of switches using GigaStack independent stack backplane cascaded configuration. • IEEE 802.1w Rapid Spanning Tree Protocol(RSTP) provi convergence of the spanning tree independent of spannin • Supports Cisco HSRP to create redundant fail-safe routin. • Redundant stacking connections provide support for a rec connection for top and bottom switches in an independent cascaded configuration. r .., n •. , , ...1 1 • 1.. 1 -- CI _nnn 1n/A Innn•1 Cisco Catalyst 3550 Series Switches Cisco Catalyst 3550 Series Intelligent Ethernet Swit... Page 6 of 15 • Command switch redundancy enabled in the CMS SoftwE customers to designate a backup command switch that to management functions if the primary command switch fail • Provides unidirectional link detection (UDLD) and Aggress detecting and disabling unidirectional links on fiber-optic ii Superior by incorrect fiber-optic wiring or port faults. Redundancy for • Switch port Auto-recovery(or"errDisable")automatically Fault Backup enable a link that becomes disabled due to a network errc • Support for Cisco's optional Redundant Power System 30 supports all Catalyst 3550 Switches except the Catalyst 3 and/or the Redundant Power System 675(RPS 675 supp 3550 Switches)that provides superior internal power sour up to six Cisco networking devices resulting in improved f. network uptime. • Bandwidth aggregation of up to 16 Gbps through Gigabit I technology and up to 1.6 Gbps through Fast EtherChanne enhances fault tolerance and offers higher speed aggrege between switches,to routers and individual servers. • Per-port broadcast, multicast,and unicast storm control p stations from degrading overall systems performance. • WCCP allows the interaction with a web cache for the pur content requests to a cache and performing basic load ba multiple caches—requires EMI. • IEEE 802.1 D Spanning-Tree Protocol support for redundE connections and loop-free networks simplifies network coi Integrated Cisco IOS improves fault tolerance. Features • PVST+allows for Layer 2 load sharing on redundant links for Bandwidth the extra capacity inherent in a redundant design. Optimization • IEEE 802.1s Multiple Spanning Tree Protocol(MSTP)allc instance per VLAN enabling Layer 2 load sharing on redu • Equal cost routing for Layer 3 load balancing and redundh • Local Proxy ARP works in conjunction with private VLAN broadcasts and maximize available bandwidth. • VLAN Trunking Protocol(VTP) pruning limits bandwidth c VTP trunks by flooding broadcast traffic only on trunk link: the destination devices. • IGMP snooping provides for fast client joins and leaves of and limits bandwidth-intensive video traffic to only the req • Multicast VLAN Registration (MVR)continuously sends m a multicast VLAN while isolating the streams from subscri bandwidth and security reasons. Ultra-Flexible and The Cisco GigaStack GBIC delivers a hardware-based, independ Scalable Stacking with up to 2 Gbps forwarding rate in a point-to-point configuration forwarding bandwidth when daisy chained with up to nine switche • Auto-configuration eases deployment of switches in the ni automatically configuring multiple switches across a netwi server. • Automatic QoS (Auto QoS) greatly simplifies the configun VoIP networks by issuing interface and global switch com the detection of Cisco IP phones, the classification of traff queue configuration. • Auto-sensing on each non-GBIC port detects the speed o device and automatically configures the port for 10-, 100-, Ease of Use operation, easing the deployment of the switch in mixed 1 and Ease of 1000BASE-T environments. Deployment • Auto-negotiating on all ports automatically selects half-or transmission mode to optimize bandwidth. • Dynamic Trunking Protocol (DTP)enables dynamic trunk across all ports in the switch. • Port Aggregation Protocol(PAgP) automates the creation EtherChannel or Gigabit EtherChannel groups, enabling li switch, router, or server. • Link Aggregation Control Protocol(LACP)allows the crea channeling with devices that conform to IEEE 802.3ad.Tt Cisco's EtherChannel and PAgP. . „ / /*Tr./ 1 11 1 •. 1 1 i At, 1 1 . 1 .nn1 n/ Ann 1'1/A/fnn1 Cisco Catalyst 3550 Series Switches Cisco Catalyst 3550 Series Intelligent Ethernet Swit... Page 7 of 15 • DHCP relay allows a broadcast DHCP request to be form; network DHCP server. • IEEE 802.3z-compliant 1000BASE-SX, 1000BASE-LX/LI- and 1000BASE-T physical interface support through a fiel GBIC module provides customers unprecedented flexibilit deployment. • The default configuration stored in Flash ensures that the quickly connected to the network and can pass traffic with intervention. Security • Bridge protocol data unit(BPDU) guard shuts down Span PortFast-enabled interfaces when BPDUs are received to topology loops. • Spanning-tree root guard (STRG)prevents edge devices administrator's control from becoming Spanning-Tree Pro • IGMP Filtering provides multicast authentication by filterin subscribers and limits the number of concurrent multicast per port. • Private VLAN edge provides security and isolation betweE switch, ensuring that users cannot snoop on other users'1 Security • Trusted Boundary provides the ability to trust the QoS pric IP phone is present and disable the trust setting in the evE phone is removed, thereby preventing a malicious user fix prioritization policies in the network. • Switch Port Analyzer(SPAN)for Cisco Secure Intrusion C (IDS)support allows the IDS to take action when an intruc • The user-selectable address-learning mode simplifies cor enhances security. • Cisco CMS Software Security Wizards ease the deploymE features for restricting user access to a server, a portion c access to the network. • TACACS+and RADIUS authentication to enable centraliz switch and restrict unauthorized users from altering the cc Network • Multilevel security on console access prevents unauthoriz Administration altering the switch configuration. • SSH, Kerberos, and SNMPv3 provides network security b Security administrator traffic during Telnet and SNMP sessions—S the crypto version of SNMPv3 require a special crypto sof US export restrictions. • IEEE 802.1x for dynamic port-based security to prevent u from gaining access to the network. User Device • Port Security secures the access to a port based on the M Un and vusers device.The aging feature removes the MAC addre: after a specific timeframe to allow another device to conn( port,thereby eliminating administrative overhead associal feature. • Cisco security VLAN ACLs(VACLs)on all VLANs to prey data flows to be bridged within VLANs. • Cisco standard and extended IP security Router ACLs(R, security policies on routed interfaces for control plane anc • Port-based ACLs(PACLs)for Layer 2 interfaces allows sE be applied on individual switch ports. Granular Access • Time-based ACLs allow the implementation of security se Control and Identity- specific periods of the day or days of the week. based Network • 802.1x with VLAN assignment allows a dynamic VLAN as Services specific user regardless of where the user is connected. • 802.1x with an ACL assignment allows for specific securit a user regardless of where the user is connected. • 802.1x with voice VLAN to permit an IP phone access to t irrespective of the authorized or unauthorized state of the • 802.1x and port security for authenticating the port and m access for all MAC addresses, including that of the client. • Support for dynamic VLAN assignment through implemen .. • R.,.1 . „ •. , A/I 1 A 1- 1_- inn,oc_nno 1,1 IA Inn/VI Cisco Catalyst 3550 Series Switches Cisco Catalyst 3550 Series Intelligent Ethernet Swit... Page 8 of 15 Membership Policy Server(VMPS)client functionality pro. assigning ports to VLANs. Dynamic VLAN enables fast a: address. • DHCP Interface Tracker(Option 82) provides capabilities a network by providing switch and port ID to a DHCP sery • MAC Address Notification allows administrators to be noti Tracking Users added or removed from the network. • Support for CiscoWorks User Registration Tool and the U CiscoWorks Campus Manager both provide the ability to I users. Quality of Service/Control • 802.1 p CoS and Differentiated Services Code Point(DSC classification via marking and reclassification on a per pac source/destination IP address, source/destination MAC ac TCP/UDP port number. • Automatic QoS(Auto-QoS)greatly simplifies the configure VolP networks by issuing interface and global switch com the detection of Cisco IP phones,the classification of traff queue configuration. Advanced Quality of • Cisco control plane and data plane quality of service ACL rvice ensure proper marking on a per packet basis. Se • Four egress queues per port supported in hardware to en management of up to four types of traffic. • WRR scheduling to ensure differential prioritization of pac intelligently servicing the egress queues. • WRED on all Gigabit Ethernet ports for avoidance of cone egress queues before a disruption occurs. • Strict priority queuing to guarantee that the highest prioritl always get serviced ahead of all other traffic. • No performance penalty for highly granular quality of sery • CIR functionality allows bandwidth to be guaranteed in inc 8 Kbps. • Rate-limiting based on source/destination IP address, sot. MAC address, or Layer 4 TCP/UDP information or any co fields using QoS ACLs(IP ACLs or MAC ACLs), class ma maps. • Per port, per VLAN ingress policing enables the rate-limiti Granular Rate- VLANs on trunk ports. Limiting • Ability to easily manage data flows asynchronously upstr€ downstream from the end station or on the uplink via ingrc policing. • 8 aggregate or individual ingress policers and 8 aggregate on each 10/100 port. • 128 aggregate or individual ingress policers and 8 aggreg on each Gigabit Ethernet port. Manageability • Built-in Web-based Cisco CMS Software provides an eas, based management interface through a standard Web bre • Cisco AVVID Wizards use just a few user inputs to autom the switch to optimally handle different types of traffic:voii and/or high-priority data. • A security wizard is provided to restrict unauthorized acce networks, and restrict certain applications on the network. • Cisco CMS Software allows the user to manage up to 16 Cisco Catalyst 3550, 2950, 3500 XL,2900 XL, 2900 LRE switches through a single IP address,without the limitatio physically located in the same wiring closet. Full backwan ensures any combination of the above switches can be m Cisco Catalyst 3550 switch. • The cluster software upgrade feature allows the user to at upgrade the system software on a group of Cisco Catalys XL, 2900 XL,2900 LRE XL, and 1900 switches. • Cisco Cluster Management Suite Software has been exte •• • ti+r.. . n i f , iA!/ 1 AA1A! AAA 1n/A//1AA, Cisco Catalyst 3550 Series Switches Cisco Catalyst 3550 Series Intelligent Ethernet Swit... Page 9 of 15 multilayer feature configurations such as Routing Protoco parameters. • Clustering now supports member discovery and cluster cr single Catalyst 3550 routed hop, enabling the entire LAN single web interface(and with a single IP address if desin • Cisco Cluster Management Suite Guide Mode assists use configuration of powerful advanced features by providing instructions. • Cisco Cluster Management Suite provides enhanced onlir sensitive assistance. • Easy-to-use graphical interface provides both a topology i panel view of the cluster. Cluster Management • Multi-device and multi-port configuration capabilities allow Suite administrators to save time by configuring features across and ports simultaneously. • One-click software upgrades can be performed across the simultaneously, and configuration cloning enables rapid d networks. • Ability to launch the web-based management for a Cisco, Access Point by simply clicking on its icon in the topology • User-personalized interface allows users to modify polling views, and other settings within CMS and retain these set they use CMS. • Alarm notification provides automated email notification o1 and alarm thresholds. • A troubleshooting toolbox, including L2 and L3 traceroute administrators find network problems quickly. • Manageable through CiscoWorks network management s port and per-switch basis providing a common managemE Cisco routers, switches and hubs. • SNMP v1,v2c,v3 and Telnet interface support delivers cc band management, and a CLI-based management conso out-of-band management. CiscoWorks Support • Cisco Discovery Protocol (CDP)Versions 1 and 2 enable network management station to automatically discover the network topology. • Supported by the CiscoWorks LAN Management Solution Resource Manager Essentials, Campus Manager, CiscoV Fault Manager); QoS Policy Manager(QPM);ACS; User I (URT); CiscoWorks SNMS; Service Level Manager; and I Performance Monitor(IPM). • Cisco IOS CLI support provides common user interface ai with all Cisco routers and Cisco desktop switches. • Supported by the Cisco QPM solution for end-to-end QoS • Supported by the Service Assurance(SA)Agent to facilite management throughout the LAN. • Switch Database Manager templates for access, routing, deployment scenarios allow the network administrator to c memory allocation to the desired features based on deplo requirements. • VLAN trunks can be created from any port using either stE Superior 802.1Q tagging or the Cisco ISL VLAN architecture. Manageabilityupe • Support for up to 1,005 VLANs per switch and up to 128 ii spanning tree per switch. • Voice VLAN simplifies telephony installations by keeping separate VLAN for easier network administration and trou • Cisco VTP supports dynamic VLANs and dynamic trunk c all switches. • Cisco Group Management Protocol (CGMP) server functi, switch to serve as the CGMP router for CGMP client switc EMI. • IGMP snooping provides for fast client joins and leaves of and limits bandwidth-intensive video traffic to only the req • Embedded Remote Monitoring (RMON)software agent sr groups(History, Statistics,Alarms and Events)for enhanc Cisco Catalyst 3550 Series Switches Cisco Catalyst 3550 Series Intelligent Ethernet S... Page 10 of 15 management, monitoring, and analysis. • Support for all nine RMON groups through use of a SPAN permits traffic monitoring of a single port, a group of ports switch from a single network analyzer or RMON probe. • Remote Switch Port Analyzer(RSPAN)allows network ac remotely monitor ports in a Layer 2 switch network from a the same network. • Domain Name Services(DNS) provide IP address resolut defined device names. • Trivial File Transfer Protocol(TFTP) reduces the cost of a software upgrades by downloading from a centralized loc.; • Network Timing Protocol(NTP) provides an accurate and timestamp to all switches within the intranet. • Layer 2 traceroute eases troubleshooting by identifying th a packet takes from the source device to a destination de, • Multifunction LEDs per port for port status, half-duplex/full T/100BASE-TX/1000BASE-T indication, as well as switcl for system, redundant power supply,and bandwidth utilizi comprehensive and convenient visual management syste Product Specifications Table 2 Product Specifications Feature Description • 24 Gbps switching fabric(Catalyst 3550-12G and 355( switching fabric(Catalyst 3550-48), 8.8 Gbps switching 3550-24, 3550-24 PWR, 3550-24-DC, and 3550-24-F> • 12 Gbps maximum forwarding bandwidth at Layer 2 ar 3550-12G 3550-12T),6.8 Gbps maximum forwarding I and Layer 3 (Catalyst 3550-48),4.4 Gbps maximum fc at Layer 2 and Layer 3(Catalyst 3550-24, 3550-24 PW 3550-24-FX) • 17.0 Mpps forwarding rate for 64-byte packets(Cataly: 3550-12T), 10.1 Mpps forwarding rate for 64-byte pad 48), 6.6 Mpps forwarding rate for 64-byte packets(Cat 24 PWR,3550-24-DC, and 3550-24-FX) • 4 MB memory architecture shared by all ports(Catalys 12T, and 3550-48), 2 MB memory architecture shared Performance (Catalyst 3550-24, 3550-24 PWR,3550-24-DC, and 3: • 64 MB DRAM and 16 MB Flash memory • Configurable up to 12,000 MAC addresses(Catalyst 3 12T), Configurable up to 8,000 MAC addresses(Catal' 24, 3550-24 PWR, 3550-24-DC, and3550-24-FX) • Configurable up to 24,000 unicast routes(Catalyst 35E 12T),Configurable up to 16,000 unicast routes(Cataly 3550-24 PWR, 3550-24-DC, and 3550-24-FX) • Configurable up to 8,000 multicast routes(Catalyst 351 12T), Configurable up to 2,000 multicast routes(Catal! 24, 3550-24 PWR, 3550-24-DC, and 3550-24-FX) • Configurable Maximum Transmission Unit(MTU)of up bridging of MPLS tagged frames(Catalyst 3550-12G a Configurable Maximum Transmission Unit(MTU)of up bridging of MPLS tagged frames(Catalyst 3550-48, 3E PWR, 3550-24-DC, and 3550-24-FX) • BRIDGE-MIB • CISCO-BULK-FILE-MIB • CISCO-CDP-MIB • CISCO-CLASS-BASED-QOS-MIB Management • CISCO-CLUSTER-MIB • CISCO-CONFIG-COPY-MIB • CISCO-CONFIG-MAN-MIB • CISCO-ENVMON-MIB • CISCO-FLASH-MIB • CISCO-FTP-CLIENT-MIB Cisco Catalyst 3550 Series Switches Cisco Catalyst 3550 Series Intelligent Ethernet S... Page 11 of 15 • CISCO-HSRP-EXT-MIB • CISCO-HSRP-MIB • CISCO-IGMP-FILTER-MIB • CISCO-IMAGE-MIB • CISCO-IPMROUTE-MIB • CISCO-MAC-NOTIFICATION-MIB • CISCO-MEMORY-POOL-MIB • CISCO-PAGP-MIB • CISCO-PORT-QOS-MIB • CISCO-PROCESS-MIB • CISCO-RTTMON-MIB • CISCO-STACKMAKER-MIB • CISCO-STACK-MIB • CISCO-STP-EXTENSIONS-MIB • CISCO-SYSLOG-MIB • CISCO-TCP-MIB • CISCO-VLAN-IFTABLE-RELATIONSHIP-MIB • CISCO-VLAN-MEMBERSHIP-MIB • CISCO-VTP-MIB Management • ENTITY-MIB (continued) • IF-MIB • IGMP-MIB • IPMROUTE-MIBL2/L3 INTERFACE MIB • OLD-CISCO-CHASSIS-MIB • OLD-CISCO-SYSTEM-MIB • OLD-CISCO-TS-MIB • OSPF-MIB (RFC 1253) • PIM-MIB • RFC1213-MIB • RMON2-MIB • SNMPv2-MIB • TCP-MIB • UDP-MIB • IEEE 802.1x • IEEE 802.1w • IEEE 802.1s • IEEE 802.3x full duplex on 10BASE-T, 100BASE-TX, ports • IEEE 802.1D Spanning-Tree Protocol • IEEE 802.1p CoS Prioritization • IEEE 802.10 VLAN • IEEE 802.3ad Standards • IEEE 802.3 10BASE-T specification • IEEE 802.3u 100BASE-TX specification • IEEE 802.3ab 1000BASE-T specification • IEEE 802.3z 1000BASE-X specification • 1000BASE-X(GBIC) • 1000BASE-SX • 1000BASE-LX/LH • 1000BASE-ZX • 1000BASE-CWDM GBIC 1470nm • 1000BASE-CWDM GBIC 1490nm • 1000BASE-CWDM GBIC 1510nm • 1000BASE-CWDM GBIC 1530nm • 1000BASE-CWDM GBIC 1550nm Standards (continued) • 1000BASE-CWDM GBIC 1570nm • 1000BASE-CWDM GBIC 1590nm • 1000BASE-CWDM GBIC 1610nm • RMON I and II standards • SNMPv1, SNMPv2c, SNMPv3 Y2K • Y2K compliant • 10BASE-T ports: RJ-45 connectors;two-pair Category twisted-pair(UTP) cabling . „ • i irre-1 .---`-^---- ----�`-�---�---,-Ac/ -- _.-.rn1 O4..11(IO 1'1/A/7(A1 Cisco Catalyst 3550 Series Switches Cisco Catalyst 3550 Series Intelligent Ethernet S... Page 12 of 15 • 100BASE-TX ports: RJ-45 connectors;two-pair Categi • 1000BASE-T ports: RJ-45;two-pair Category 5 UTP c • 1000BASE-T GBIC-based ports: RJ-45 connectors;tw UTP cabling • 1000BASE-SX, -LX/LH, -ZX, and CWDM GBIC-based Connectors and Cabling connectors, single-mode or multimode fiber • Cisco GigaStack GBIC ports: copper-based Cisco Gig. • Management console port: 8-pin RJ-45 connector, RJ- cable with RJ-45-to-DB9 adapter for PC connections;I connections, use RJ-45-to-DB25 female data-terminal- adapter(can be ordered separately from Cisco, part nr DSBUASYN=) • Customers can provide power to a switch by using eitt supply or the Cisco RPS.The RPS 300 is compatible models except the 3550-24-DC and 3550-24 PWR.Th compatible with all Catalyst 3550 models except the 3l connectors are located at the back of the switch. Internal Power Supply Connector • The internal power supply is an auto-ranging unit. • The internal power supply supports input voltages bete VAC. • Use the supplied AC power cord to connect the AC pc AC power outlet. Cisco RPS 675 Connector • The connector offers connection for an optional Cisco AC input and supplies DC output to the switch. • The connector offers a 675-watt redundant power syst Power Connectors six external network devices and provides power to on time. • The connector automatically senses when the internal connected device fails and provides power to the failec loss of network traffic. • Attach only the Cisco RPS 675 (model PWR675-AC-R redundant power supply receptacle with this connector Catalyst 3550 RPS compatibility. Cisco RPS 300 Connector • The connector offers connection for an optional Cisco AC input and supplies DC output to the switch. • The connector offers a 300-watt redundant power syst six external network devices and provides power to on time. • The connector automatically senses when the internal connected device fails and provides power to the failec loss of network traffic. • Attach only the Cisco RPS 300 (model PWR300-AC-R redundant power supply receptacle with this connector Catalyst 3550 RPS compatibility. • Per-port status LEDs: link integrity, disabled,activity, s Indicators indications • System status LEDs:system, RPS, and bandwidth util • 2.63 x 17.5 x 15.9 in. (6.7 x 44.5 x 40.4 cm) (Catalyst 12T) • 1.75 x 17.5 x 17.4 in (4.45 x 44.5 x 44 cm) (Catalyst 3: • 1.75 x 17.5 x 14.4 in. (4.45 x 44.5 x 36.6 cm) (Catalyst 24-DC) • 1.75 x 17.5 x 16.3 in. (4.45 x 44.5 x 41.3 cm) (Catalyst • /7 ICI 1 - _ ^ /__ _,__ / AZ-I----- 1-- J-�- -1 t_nno 1^1 14/minnow Cisco Catalyst 3550 Series Switches Cisco Catalyst 3550 Series Intelligent Ethernet S... Page 13 of 15 3550-48) • 1.5 RU high(Catalyst 3550-12G and 3550-12T) • 1.0 RU high (Catalyst 3550-48 and 3550-24, 3550-24 I Dimensions and Weight and 3550-24-FX) (H x W x D) • 16 lb (7.3 kg) (Catalyst 3550-12G and 3550-12T) • 14 lb(6.35 kg) (Catalyst 3550-24 PWR) • 11 lb (5.0 kg) (Catalyst 3550-24 and 3550-24-DC) • 12 lb (5.5 kg) (Catalyst 3550-24-FX) • 13 lb(5.9 kg) (Catalyst 3550-48) • Operating temperature: 32°to 113°F(0°to 45°C) • Storage temperature: 13°to 158°F(25°to 70°C) Environmental Ranges • Operating relative humidity: 10 to 85% (non-condensin • Operating altitude: Up to 10,000 ft(3,049 m) • Storage altitude: Up to 15,000 ft(4,573 m) • Power consumption: 190 W(maximum), 650 BTUs pei 3550-12G and 3550-12T);525W(maximum), 1790 BT (Catalyst 3550-24 PWR);65 W(maximum),222 BTUs 3550-24); 110 W(maximum), 375 BTUs per hour(Cat (maximum),250 BTUs per hour(Catalyst3550-24-DC) 290 BTUs per hour(Catalyst 3550-24-FX) Power Requirements • AC input voltage/frequency: 100 to 127/200 to 240 VA' to 60 Hz • DC Input Voltages • RPS input+12V @ 13A(Catalyst 3550-12G, 3550-121 +12V @ 8.3A(Catalyst 3550-24 and 3550-24-FX); +1; @ 7.8A(Catalyst 3550-24 PWR) • DC input for 3550-24-DC:-36 to 72VDC @ 2A • ISO 7770, bystander position operating to an ambient degrees Celsius: Acoustic Noise • Catalyst 3550-12G and 3550-12T: 58 dBa • Catalyst 3550-24 and 3550-24-DC: 48 dBa • Catalyst 3550-48 and 3550-24-FX:46 dBa • Catalyst 3550-24 PWR: 47 dBa • 110,332 hours(Catalyst 3550-12G) • 113,658 hours(Catalyst 3550-12T) Mean Time Between • 166,356 hours(Catalyst 3550-24 PWR) Failure(MTB ) • 193,000 hours(Catalyst 3550-24) • 163,000 hours(Catalyst 3550-48) • 183,000 hours(Catalyst 3550-24-DC) • 186,000 hours(Catalyst 3550-24-FX) Regulatory Agency Approvals • UL to UL 1950,Third Edition • c-UL to CAN/CSA 22.2 No. 950-95,Third Edition Safety Certifications • TUV/GS to EN 60950 with Amendment A1-A4 and Al • CB to IEC 60950 with all country deviations • NOM to NOM-019-SCFI • CE Marking • FCC Part 15 Class A • EN 55022 Class A (CISPR 22 Class A) Electromagnetic • VCCI Class A Emissions Certifications • AS/NZS 3548 Class A • BSMI • CE Marking Network Equipment • Bellcore Building Systems • GR-1089-CORE (NEBS)(for Catalyst • GR-63-CORE 3550-24-DC) • SR-3580 Level 3 Warranty Limited lifetime warranty Service and Support . , Tr,,, , . „ , . , , /A�i ' -�- '- I---.nn1 OL-11/10 1'1/A�1nn) Cisco Catalyst 3550 Series Switches Cisco Catalyst 3550 Series Intelligent Ethernet S... Page 14 of 15 The services and support programs described in the table below are available as part of the Switching Service and Support solution, and are available directly from Cisco and through r Service and Support Features Benefits Advanced Services • Project management • Site survey, configuration deployment • Sul Total Implementation Solutions (TIS) • Installation, text, and sta available direct from Cisco Packaged cutover • En: Total Implementation Solutions(Packaged • Training me TIS)available through resellers • Major Moves,Adds, • Mit Changes(MAC) • Design review and product staging Technical Support Services • 24x7 access to • En, software updates exr • Web access to res SMARTnet and SMARTnet Onsite(OS) technical repositories • Lo% available direct from Cisco Packaged • Telephone support owl SMARTnet available through resellers through the Technical Cis Assistance Center knc • Advance replacement • Mir of hardware parts do% Ordering Information Table 3 Ordering Information Model Numbers Configuration • 10 1000BASE-X ports+2 10/100/1000BASE-T ports WS-03550-12G • 1.5 RU stackable, multilayer Gigabit Ethernet switch • Delivers enterprise-class intelligent services to the network ed! • Provides advanced IP routing • 10 10/100/1000BASE-T ports+2 1000BASE-X ports WS-03550-12T • 1.5 RU stackable, multilayer Gigabit Ethernet switch • Delivers enterprise-class intelligent services to the network ed! • Provides advanced IP routing • 24 10/100 ports+2 1000BASE-X ports WS-03550-24- • 1 RU stackable, multilayer switch SMI • Delivers enterprise-class intelligent services and basic IP routi edge • SMI installed, upgradeable to advanced IP routing • 24 10/100 ports+2 1000BASE-X ports WS-03550- • 1 RU stackable, multilayer switch; integrated inline power 24PWR-SMI • Delivers enterprise-class intelligent services and basic IP routi edge • SMI installed, upgradeable to advanced IP routing • 24 10/100 ports+2 1000BASE-X ports WS-03550-24- • 1 RU stackable, multilayer switch; DC-powered DC-SMI • Delivers enterprise-class intelligent services and basic IP routi edge • SMI installed, upgradeable to advanced IP routing • 24 100FX ports+2 1000BASE-X ports • 1 RU stackable, multilayer switch WS-C3550-24- • Delivers enterprise-class intelligent services and basic IP routi . ,. • it TCT i. ' - I -'.-1---I-- iii-----' -3- L---ann1(L.,.nn0 1'1 IA P1/In') Cisco Catalyst 3550 Series Switches Cisco Catalyst 3550 Series Intelligent Ethernet S... Page 15 of 15 FX-SMI edge • SMI installed, upgradeable to advanced IP routing • 24 10/100 ports+2 1000BASE-X ports WS-C3550-24- • 1 RU stackable,multilayer switch EMI • Delivers enterprise-class intelligent services to the network ed! • EMI installed • Provides advanced IP routing • 24 10/100 ports+2 1000BASE-X ports WS-C3550- • 1 RU stackable, multilayer switch; integrated inline power 24PWR-EMI • Delivers enterprise-class intelligent services to the network ed! • EMI installed • Provides advanced IP routing • 48 10/100 ports+2 1000BASE-X ports WS-C3550-48- • 1 RU stackable, multilayer switch SMI • Delivers enterprise-class intelligent services and basic IP routi edge • SMI installed, upgradeable to advanced IP routing • 48 10/100 ports+2 1000BASE-X ports WS-C3550-48- • 1 RU stackable,multilayer switch EMI • Delivers enterprise-class intelligent services to the network edi • EMI installed • Provides advanced IP routing • EMI upgrade kit for standard versions of the Catalyst 3550-24, CD-3550-EMI= 3550-24-DC, 3550-24-FX and 3550-48 switches • Provides advanced IP routing RCKMNT-3550- • Spare rack mount kit for the Catalyst 3550-12G and 3550-12T 1.5RU= RCKMNT-1 RU= • Spare rack mount kit for the Catalyst 3550-24, 3550-24 PWR, 24-FX and 3550-48 switches For More Information on Cisco Products, Contact: • US and Canada: 800 553-NETS (6387) • Europe: 32 2 778 4242 •Australia: 612 9935 4107 • Other: 408 526-7209 • World Wide Web URL: http://www.cisco.com BUSINESS INDUSTRIES&SOLUTIONS I NETWORKING SOLUTIONS&PROVISIONED SERVICES I PRODI TECHNOLOGIES I ORDERING I TECHNICAL SUPPORT I LEARNING&EVENTS I PARTNERS&RESELLER Home I Log In I Register I Contacts&Feedback I Help I Site Map ©1992-2003 Cisco Systems, Inc.All rights reserved. Important Notices,Privacy Statement,and Trademarks of( ,, II / /T TCI I 1 . /, / •. , I .A/I 1 1 , .n n 1!1/ A A!l I.1 I A 01 fin,- Cisco Catalyst 3550 Series Switches Cisco Catalyst 3550 Series Switches - Cisco Systems Page 1 of 8 Home I Log In I Register I Contacts&Feedback CISCO SYSTEMS di RIMProducts &Services zi IGO '1111 Select a LOGE PRODUCTS&SERVICES ` CISCO CATALYST 3550 SERIES SWITCHES CISCO SWITCHES CISCO CATALYST 3550 Cisco Catalyst 3550 Series Switches SERIES SWITCHES PRODUCT LITERATUREQ &A Downloads Q&A Cisco CatLkst 3551 Cisco Catalyst 3550 Series Switches tE Switches Cisco Catalyst 3550 Series Switches Program Overview Q.What are the Cisco®Catalyst®3550 Series Switches? A.The Cisco Catalyst 3550 Series Switches are a line of enterprise-class, stackable, multil; provide high availability, security, and quality of service(QoS)to enhance the operation of range of Fast Ethernet and Gigabit Ethernet configurations,the Cisco Catalyst 3550 Series a powerful access layer switch for medium enterprise wiring closets and as a backbone swi networks. For the first time, customers can deploy network-wide intelligent services, such a rate-limiting, Cisco security access control lists(ACLS), multicast management, and high-pc routing—while maintaining the simplicity of traditional LAN switching. Embedded in the Cis( Series is the Cisco Cluster Management Suite(CMS) Software,which allows users to simu configure and troubleshoot multiple Cisco Catalyst desktop switches using a standard Web CMS Software provides new configuration wizards that greatly simplify the implementation applications and network-wide services. The Cisco Catalyst 3550-24 PWR switch can provide a lower total cost of ownership for del incorporate Cisco IP phones and/or Cisco Aironet wireless LAN access points.With up to 1 integrated inline power on every 10/100 port,the switch provides maximum device support technology deployments by eliminating the need for wall power to each IP phone or wireles point.Additionally, delivering power via the Cisco Catalyst 3550-24 PWR switch eliminates additional electrical cabling that would otherwise be necessary in wireless LAN and IP phor Maximum power availability for a converged voice and data network is attainable when a C Switch is combined with the Cisco RPS 675(RPS 675)for seamless protection against inte failures and an uninterruptible power supply(UPS)system to safeguard against power outs The complete list of Cisco Catalyst 3550 Series Switches is shown in Table 1. Table 1 Cisco Catalyst 3550 Series Switches Product Name Part Number Description • 48 10/100 ports and 2 GBIC-based Gigabit Etl • 1 rack unit(RU) stackable, multilayer switch Cisco Catalyst WS-C3550-48- • Delivers enterprise-class intelligent services tc 3550-48 EMI network edge • Enhanced Multilayer Software Image(EMI) in: • Provides advanced IP routing • 48 10/100 ports and 2 GBIC-based Gigabit EtI • 1 RU stackable, multilayer switch Cisco Catalyst WS-C3550-48- • Delivers enterprise-class intelligent services a1 3550-48 SMI routing to the network edge • Standard Multilayer Software Image(SMI) insl upgradable to advanced IP routing • 24 10/100 ports and 2 GBIC-based Gigabit Ell /T TQ .a,, n.,,,i�,.,:+ �� i.. <n�i... .a...�, �a :+,.. r( 1Q .nno 11/A/' nnv Cisco Catalyst 3550 Series Switches Cisco Catalyst 3550 Series Switches - Cisco Systems Page 2 of 8 • 1 RU stackable, multilayer switch • Delivers enterprise-class intelligent services tc Cisco Catalyst WS-C3550-24- network edge 3550-24 EMI • EMI installed • Provides advanced IP routing • 24 10/100 ports and 2 GBIC-based Gigabit Etl Cisco Catalyst WS-C3550-24- • 1 RU stackable, multilayer switch 3550-24 SMI • Delivers enterprise-class intelligent services ai routing to the network edge • SMI installed, upgradable to advanced IP routi • 24 10/100 ports and 2 GBIC-based Gigabit Etl • 1 RU stackable, multilayer switch; integrated ii Cisco Catalyst WS-C3550- • Delivers enterprise-class intelligent services tc 3550-24 PWR 24PWR-EMI network edge • EMI installed • Provides advanced IP routing • 24 10/100 ports and 2 GBIC-based Gigabit EtI Cisco Catalyst WS-C3550- • 1 RU stackable, multilayer switch; integrated ii 3550-24 PWR 24PWR-SMI • Delivers enterprise-class intelligent services ai routing to the network edge • SMI installed, upgradable to advanced IP routi • 24 10/100 ports and 2 GBIC-based Gigabit EtI Cisco Catalyst WS-C3550-24- • 1 RU stackable, multilayer switch, DC powerei 3550-24-DC DC SMI • Delivers enterprise-class intelligent services ai routing to the network edge • SMI installed, upgradable to advanced IP routi • 24 100FX multimode fiber ports and 2 GBIC-b Ethernet ports Cisco Catalyst WS-C3550-24- • 1 RU stackable, multilayer switch 3550-24-FX FX-SMI • Delivers enterprise-class intelligent services ai routing to the network edge • SMI installed, upgradable to advanced IP routi • 10 GBIC-based Gigabit Ethernet ports and 2 1 ports Cisco Catalyst WS-C3550- • 1.5 RU stackable, multilayer Gigabit Ethernet 3550-12G 12G • Delivers enterprise-class intelligent services tc network edge • Provides advanced IP routing • 10 10/100/1000 ports and 2 GBIC-based Giga ports Cisco Catalyst WS-C3550- • 1.5 RU stackable, multilayer Gigabit Ethernet 3550-12T 12T • Delivers enterprise-class intelligent services tc network edge • Provides advanced IP routing • EMI upgrade kit for all standard versions of tht EMI Upgrade Kit CD-3550-EMI= 3550-24, 3550-24PWR, 3550-24-DC, 3550-24 48 switches • Provides advanced IP routing Q.What is the difference between the EMI and the SMI? A.The Cisco Catalyst 3550-24, 3550-48, and 3550-24PWR switches can be ordered with tl The Cisco Catalyst 3550-24-DC and 3550-24-FX can only be ordered with the SMI pre-inst all switches running the SMI, they can be upgraded to the EMI version using an EMI upgrac Catalyst 3550-12T and 3550-12G switches come installed with EMI.The EMI enables a ricl enterprise-class features including, advanced hardware-based IP unicast and multicast rou Routing (PBR)and the Web Cache Communication Protocol(WCCP).Additional details ab between the SMI and EMI are provided later in this document. Q. Can I enable static IP routing using the SMI? 1,1+r.•//aananv r.;ern rnrn/arl/TTC/rrrnrinrtc/hw/ewitrhao/r.o%d(./r.rnc1nnto n•nrto ;fawn/101 2#011f2 »/d/)nnz Cisco Catalyst 3550 Series Switches Cisco Catalyst 3550 Series Switches - Cisco Systems Page 3 of 8 A.Yes,there is support for basic IP unicast routing via Static and RIPv1/v2 using the SMI. advanced IP unicast and multicast routing.These advanced routing protocols are Open Shi Routing Protocol (OSPF), Interior Gateway Routing Protocol (IGRP), Enhanced Interior Ga. Protocol (EIGRP), BGP version 4(BGPv4), Protocol Independent Multicast(PIM), and PBF Q. Is the EMI required to allow Layer 3 and Layer 4 lookups for QoS and Security? A. No. Both the SMI and the EMI allow for Layer 3 and Layer 4 lookups for QoS and Securi Q.Why do I need intelligence at the edge of my network? A. Networks of today are evolving to address four new developments at the network edge: • Increase in desktop computing power • Introduction of bandwidth-intensive applications • Expansion of highly sensitive data on the network • Presence of multiple device types, such as IP phones and wireless LAN access poi' These new demands are contending for resources with many existing mission-critical applic result, IT professionals must view the edge of the network as critical to effectively manage t information and applications. As companies increasingly rely on networks as the strategic business infrastructure, it is me ever to ensure their high availability, security, scalability, and control. By adding Cisco intell to the wiring closet,customers can now deploy network-wide intelligent services that addre: requirements in a consistent way from the desktop to the core and through the WAN. With Cisco Catalyst switches, Cisco enables companies to realize the full benefits of addinc services into their networks. Deploying capabilities that make the network infrastructure hig accommodate time-critical needs, scalable to accommodate growth, secure enough to proti information, and capable of differentiating and controlling traffic flows are key to further opti operations. Q.Can you provide more details on how an intelligent switch from Cisco will help my netwo A. New applications are requiring higher bandwidth and the need to differentiate and contrc Applications such as ERP (Oracle, SAP,etc.), voice(IP telephony traffic), video (videoconfi learning apps),and CAD/CAM require prioritization over less time-sensitive applications sup mail(SMTP). It would be highly undesirable to have a large file download destined to one p closet switch and have quality implications such as increased latency in voice traffic, destin on this switch.This condition is avoided by ensuring that voice traffic is properly classified a throughout the network. Cisco switches implement superior QoS to ensure that network tra. prioritized, and congestion is avoided. Q. What about handling the security needs of a network? A.With the rise in internal threats to a network, Cisco switches enhance data security throu features including SSH, Kerberos, Simple Network Management Protocol version 3 (SNMP 802.1x with VLAN assignment, 802.1x with ACL assignment, 802.1x with Voice VLAN, 802 security, Port Security, Private VLAN Edge, Dynamic Host Configuration Protocol(DHCP) I MAC Address Notification, Switched Port Analyzer(SPAN)for Intrusion Detection System RADIUS/TACACS+. Depending on your security needs, the Cisco Catalyst 3550 Series coi such as firewalls,VPNs, and IDS. Q. For security purposes, how can I protect unauthorized users from accessing my network A.The Cisco Catalyst 3550 supports 802.1x that works in conjunction with a RADIUS serve users as they access a network.The 802.1x standard is considered port-level security and for both wired and wireless LANs.Additionally, portions of the network can be restricted by Access can be denied based on Media Access Control(MAC) addresses, IP addresses,or Control Protocol(TCP)/User Datagram Protocol(UDP) ports.ACL lookups are done in hart forwarding and routing performance is not compromised when implementing ACL-based se additional protection method is to use Port Security,which ensures the appropriate user is limiting access to the port based on MAC addresses. Q. For security purposes, how can I allow mobility of the user base while also ensuring sect htrn•//cxnxnxr-•leenrnn1/Pn/TTC/nrnrinrtc/h.ir/clxritpk.e/rso?A4 mart in ;+o,.,11014Z.->1N14 1')/Ahnn,