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Adhoc Technology Committee Packet 2005 07-12-05 tea` 0 United City of Yorkville 2.% 800 Game Farm Road EST.kw wimann 1836 Yorkville, Illinois 60560 :1T• , Telephone: 630-553-4350 A . % 1 09 ' 401r0 Fax: 630-553-7575 4LE NV's AGENDA AD-HOC TECHNOLOGY COMMITTEE Tuesday, July 12, 2005 6:00 P.M. City Conference Room Presentation: None 1. Minutes for Approval/Correction: June 14, 2005 2. 2005-2006 Draft Technology Plan 3. Exploring T-1 Options 4. Additional Business Page 1 of 3 DRAFT UNITED CITY OF YORKVILLE AD-HOC TECHNOLOGY COMMITTEE MEETING TUESDAY,JUNE 14, 2005 6:00 P.M. City Hall Conference Room PRESENT: Alderman Dean Wolfer Glory Spies Alderwoman Wanda Ohare James Rudny IT Coordinator, Ron Robinson Bill Powell (arrived at 6:20) Mayor Art Prochaska(arrived at 6:35) The meeting was called to order at 6:05 by Wanda Ohare. Presentations: None 1. Minutes for Approval/Correction—None 2. Proposal for Redesign and Redevelopment of Web Site—Glory Spies recommended the city hire J Rudny. James Rudny was present to answer questions. The calendar will be able to be updated by the city,without having to go through J Rudny. There is an on line content management system. There will be training for 2 people for 4 hours to learn how to use Macromedia Dreamweaver. Ron Robinson asked if website statistics would be available, and Crystal Tech provides those statistics and they are able to be put into a report and printed out. Ron also asked if there would be any ongoing support, and what would the cost be. Once the project is active and if it has bugs to be worked out, those things would be fixed free of charge. Other support could be handled on a per request basis at $100 per hour. There are also support packages that would be at a discounted rate. The language used to create the templates is HTML or Cold Fusion. Dean Wolfer asked about updates. This would fall under support. Support hours could be used for additional web design work, additional design or animation work, additional applications, and things of that nature. As new programs come out there is no need to update the website. The application language J Rudny codes in is an open source code designed to be used on any platform and any browser. If a new operating system becomes available the updating would be handled by the hosting company. If an application J Rudny programmed was creating a bug years down the road, it would then need to be evaluated. Dean Wolfer asked how interactive this website could be. This program is 100% upgradeable for adding additional features, including features that would require third party service (such as an online forum). Page 2 of 3 Wanda Ohare asked James Rudny what made his company better than the others. J Rudny has been around since 1996 and has been involved with a number of internet startup companies and has seen them succeed and fail, so he knows what not to do. J Rudny has worked with destination type clients that promote their city or attraction. Some of the other websites do not concentrate on destination type websites. There will be a 4 hour training session for 2 people,which would cost a little more than what was quoted, since the quote was for 1 person. Average redesign time for a website is 2—3 months. Ron Robinson said that since the city is on a month to month basis with their current website,the current one can be used until the new one is operational. Additions to the website would normally be$100 per hour,but since the city is doing such a large project it would be at a discounted rate. There is no monthly fee for J Rudny's service unless the city wanted to use one of the support packages. James Rudny will send a quote for the support packages. The web hosting service is $16.95 per month and James Rudny believes if the city pays the first whole year up front, they would receive 3 months free. Dean Wolfer would like to see more training because Dreamweaver is a complicated program. This will move on to the next COW with a recommendation to hire J Rudny. 3. City Hall Internet Options—Ron Robinson received quotes for T1 lines. SBC wants $550 per month, ICN wants $425 per month, a company from Geneva, called Data Moving Company wants $799 per month, and Time Warner wants $675 per month. The fiber optic lines cannot be used anymore because the new library is being built over where they are at. With the library expansion, the city needs to look at getting another Ti line anyway because the library will have a lot more computers and possible users that would slow the connection on the current line. Another option would be for Data Moving Company to pay to bring in the Ti line and give the city free internet access. The catch is they want a wireless antenna on all 5 water towers. This would connect all the buildings except the riverfront. CIN out of Joliet is also willing to provide a similar plan,but they would not bring in a Ti line, they want to have a radio bridge that would connect the southernmost water tower to their main network. A third option would be to bring in the Ti line, to put the antennas on the water towers and the city would provide wireless internet for the city. Bill Powell pointed out this would be a large project and it would require the city to provide customer service 24 hours a day, 7 days a week. This will come back to committee. Page 3 of 3 4. 2005—2006 Draft Technology Plan—There were no major changes to this. Ron Robinson has researched the firewalls and said that a sonic wall firewall will cost between$500 - $700. A Gateway Symantec firewall would be $369. Ron Robinson said any firewall costing between$400 - $450 would be adequate. The file server he looked at was from Dell and they would be $2283 each. Currently everything the city does now is on one server. Right now the city needs 2 file servers and an exchange server which would carry the city over for another 6— 8 months minimum. Off site storage can be done. If the city put in a Network Area Storage Server, the file servers that Ron would look at would cost less. The NAS server costs 10% - 12%less than a file server. Wanda Ohare said she would like to see things last a little longer,but since the technology is always changing and the server will be on 24 hours a day, 7 days a week they wear out faster. A cycle on a server would be 2 years maximum. 5. Additional Business—The next Ad Hoc Technology meeting will be July 12th at 6:00 pm. The meeting was adjourned at 7:55 P.M. Minutes were submitted by Laura Leppert. 2005-2006 Technology Plan #c*'D C1 7*),. • JZ O -41 EST. 2 - 1836 O D 41f.kLE � United City of Yorkville Contents Summary 3 Preface 4 Vision Statement 5 Mission Statement 5 Acknowledgements 6 Contemporary Infrastructure Overview 7 Desktops 7 Servers 7 Printers 7 Hardware 8 Data Disaster and Recovery 8 Priorities 9 Community Support 10 Technology Management 10 Staff Support 10 Technology Training 10 Technology Tools 10 Infrastructure Upgrades 11 Polices and Procedures 12 Hardware and Software Standards 12 Networking Standard 13 Computer Standard 14 Operating System Standard 15 Desktop Application Standard 15 Purchasing Standard 15 Strategic Goals and Objectives 17 Technology Planning Model 18 Training Model 18 Technology Management 19 Expenditures 20 Current Projects 20 Current Network Rendering 21 Proposed Network Rendering 22 Inventory 23 2005-2006 Technology Plan United City of Yorkville,Illinois Summary T he United City of Yorkville Technology Plan provides an synopsis of current status of technology with in the City, and specifies the goals , objectives and actions that are required for new technologies that will be required to assist the City departments in providing a unparalleled level of services to the residents of Yorkville and the community. Guidance to develop a Technology Plan stems from the AD HOC Technology Committee. It was determined with in the sessions that a formalized design of present technology and potential technologies needed to be implemented. The main goal set forth by the committee is to increase the current infrastructure to a level that is intuitive and contemporary. The management, staff, and employees of the United City of Yorkville will employ the technology plan to identify, prioritize and make selections based on contemporary and prospective innovations in the area of technology that proffer the maximum value to the City of Yorkville employees and its residents. The technology plan sets forth the itinerary for the city, including the centralized business technologies activates and efforts of all departments and offices that make up the United City of Yorkville. The plan focuses on the current architecture and applications as well as the future infrastructure that will be needed for the organization to keep pace with the growing community. A model training curriculum will also be explored to facilitate a better understanding of current and future applications that are needed by the City staff to develop a higher skill level so that they may provide up to date services and information to the residents of Yorkville. The technology plan is a update to the original Information technology plan written in 2003, and provides guiding principles and a basic road map for the city' s information technology vision, priorities, polices and procedures, as well as resources and expenditures in the coming year The 2005-2006 technology plans is a guide for future plans. It will provide each department a template for individualized departmental technology plans for subsequent years. It will be updated as necessary to adjust to inevitable changes in the city's technology environment and to ensure the city's effective use of technology in providing quality services to the community. Through continuous departmental updates ongoing data collection and regular updates to the city's plan the City of Yorkville will be able to continually enhance its services to the community, elected officials, management, and staff. - 3 - 2005-2006 Technology Plan United City of Yorkville,Illinois Preface A technology plan examines and defines the current and future roles that technology plays within an organization. The United City of Yorkville technology plan provides each city department goals, objective, strategies and actions that are needed to meet their business needs and obligations to the residents of Yorkville. The technology plan will provide elected officials with the required direction and information that is needed to determine areas of focus and to prioritize technology expenditures. It will guide the city staff in their efforts to coordinate, and enhance their delivery of services to the community. In order to support the objectives brought for by the AD HOC Technology committee four areas of emphasis have been identified for the coming year thought input and research. Community support, technology management, staff support and services, and infrastructure upgrade. The task of technology management was undertaken and successfully implemented in February of this year. With the onset of management the task of planning and research was conducted in a number of ways, solicitation from city officials, managers, and staff. Information Technology consultants were also queried for their experiences and industry trends. The data collection and review was extensive and comprehensive. Data included an inventory of current equipment and applications in use within the city. Input from the city's management team, meetings with employees and input from various city officials. Although, ever attempt has been made to portray an accurate description of the current infrastructure areas have been omitted due to constraints. - 4 - 2005-2006 Technology Plan United City of Yorkville,Illinois Vision Statement The Vision of the United City of Yorkville is to preserve the quality of life by providing municipal services that are responsive to the needs of the residents and businesses and are reliable, efficient, and fiscally responsible. Mission Statement The AD HOC Technology committee of the United City of Yorkville will continually and consistently provide effective, reliable and timely technology solutions in a dynamic and progressive manor that will enhance the abilities of its elected officials, boards, staff and employees so that they may provide the highest level of service to the residents of Yorkville. - 5 - 2005-2006 Technology Plan United City of Yorkville,Illinois Acknowledgements The reader of the document should be aware that the production of this document was a collaborative effort by City officials, management, staff, and employees. Information contained within this document was submitted in the form of research, data, and input from all individuals. Their combined efforts will facilitate the City of Yorkville residents, staff and employees to benefit from its outcome in a positive manner. - 6 - 2005-2006 Technology Plan United City of Yorkville,Illinois Contemporary Infrastructure Overview Before any future plans can be implemented it is indispensable to have an initial starting point. The current Infrastructure is at best adequate; therefore, the logical starting point is to begin with the technologies that are currently implemented. Infrastructure Overview The United City of Yorkville's current network architecture is a combination of centralized and distributed computing platforms. The City recently installed a wide area network (WAN) that connects most of the City's facilities via fiber optic lines and T-1 circuits. The central hub of the WAN is located in the Library, within the WAN there are two buildings that houses servers that support seven departments. Desktop PCs are connected to the WAN and all staff with a demonstrated business need can access the internet via T-1 circuits. In addition, selected City staff(e.g., Police) have access to other public and private sector networks. While the implementation of the WAN went as expected, there continue to be growing pains as the City moves from a decentralized architecture to a centralized architecture. In a large part, these growing pains can be attributed to a perceived lack of control on the part of some staff, and the increased level of centralized control needed to manage the network effectively. (See Appendix A) Desktops There are 39 inventoried PC's with in the city and 1 Macintosh. At this time five are currently Pentium III's. Servers Two servers house all data for the city. One server currently performs all duties that range from Domain server to file storage and retrieval. Printers There are currently 13 Laser printers in use within the City of Yorkville and 3 DeskJet's. - 7 - 2005-2006 Technology Plan United City of Yorkville,Illinois Hardware A number of Uninterrupted Power Supply's are in use through out the city, along with switches and hubs. Data disaster and recovery Today, computer systems and application and information that they provide are the heart of most organizations. Without the critical functions they support (e.g. customer service, sales, order processing, distribution, information) businesses comes to an abrupt halt. A comprehensive backup and recovery plan and system availability to protect the ability to maintain critical business functions no matter what happens. Planning can mean the difference between business success and failure. At this time all data, which is housed on the City server, is backed up with a Monday thru Friday incremental backup. All current media is stored on site in a fireproof safe in the computer room. Currently, calendar year and fiscal year backups are completed and stored offsite in a secure location. - 8 - 2005-2006 Technology Plan United City of Yorkville,Illinois Priorities Five distinct areas of significance have been identified during the development of this Plan: Community Support, Technology Management, Staff Support and Services, Infrastructure Upgrades, and Policies and Procedures implementation. The strategies, goals, and objectives have been constructed around these requirements. These areas of prominence are described in greater detail below. Community Support The City will utilize technology in order to provide the residents of Yorkville with innovative and reliable services that are accessible, convenient, and cost effective. These will include but are not limited to online government forms, permit purchasing, web- based surveys, online bill payment, existing documents, maps,job application etc. As its principal externally-focused technology strategy, the City will use technology to expand and improve service to the community. The City will work with all facets of the community to provide reasonable access to information and services. The examples listed below are not intended to be a complete list of services to the community. They are too be used as a guide to the types of services the city could provide to the residents of Yorkville. 1) Establish electronic commerce capability (e.g., web-enabled payments and purchases) for application to City programs. 2) Implement capability for the community to exchange information with the City electronically. 3) Explore opportunities for local collaboration in technology with neighboring municipalities. 4) Establish an on-line process to assist businesses & residents with relocating to the United City of Yorkville. 5) Implement community access to selected City data (e.g., City Council Agenda's, government forms) in accordance with applicable law. - 9- 2005-2006 Technology Plan United City of Yorkville,Illinois Technology Management City departments will be empowered and supported with the ability to resolve, and appraise technology initiatives in support of departmental missions. Technology management will maintain ample documentation of the network infrastructure, applications, hardware, and services that have been implemented. Technology management will perform a significant role in the development of new technologies and infrastructure upgrades. The City Council approved the allocation of capital for a part-time Information Technology Coordinator position beginning February, 2005. The roles and responsibilities may be refined pending the adoption of the Technology Plan. Staff Support and Services The City will elevate and enhance the technology skills of the staff and employees. The City will develop and augment technology tools available to employees. The City will develop and maintain a training curriculum which will enhance the skills of the staff and employees in their daily mission. As its primary internally-focused technology strategy, the City will develop enterprise-wide policies, systems, and decision-making capacity to enable all employees to do their jobs well. The items listed below are, again, to be used as guide lines for enhancing the skills of the staff. Technology Training 1) The City will significantly raise and maintain the technology skills of staff. Develop and implement a training program on the use of standardized technology tools for all City employees who require them. 2) Design and implement a long-range training and career development program for technology staff using the city current Intranet. Technology Tools 1) The City will improve and expand technology tools available to employees. 2) Enhance the use of common tools for electronic mail, document sharing, calendaring, and group collaboration. 4) Implement electronic (Document Imaging) access to selected data sources and publications. - 10 - 2005-2006 Technology Plan United City of Yorkville,Illinois Infrastructure Upgrades The City will implement, and maintain significant improvements to the information technology infrastructure. In doing so the City will ensure its response to new technologies and to govern its ability to keep pace with business that rely on the City's information. 1) Establish a disaster recover and backup plan. 2) Improve access to the central server supported capabilities (file access, applications, and database). Installation of new servers will be required to handle the increased workload and number of employees. 3) Research remote access capability for elected officials, and employees in the field, on travel, or at home. 4) Implement a new T1 connection to the Internet due to the current build out of the Library. 5)Ensure speed and reliability for Internet connections to necessary staff and employees. 6) Research pilots for intranets and extranets in support of the workforce; begin implementation of each as appropriate. 7) As its primary technology management strategy, the City should strengthen its capability to develop enterprise-wide policies, while supporting the actions of departments to meet the needs of staff and residents as they see fit. - 11 - 2005-2006 Technology Plan United City of Yorkville,Illinois Polices and Procedures Effective policies and procedures are required for competent IT authority and decision making. While these policies and procedures are too be implemented throughout the City it is advisable that each department generalize IT Policies and Procedures for their individual departments. Hardware and Software Standards City-wide hardware and software standards capitalize on effective use of existing IT resources and support strategies for future growth. They influence the City's investment in technology and ensure a long life span for newly acquired items. When all City staff is using the same standard tools to access central information and resources, they can do so efficiently and with nominal costs to support and maintenance. This holds true for all hardware and software standards. The standards simplify support and maintenance and improve accessibility to common resources. Because all City PC's are installed with the same applications, for example, all staff are able to utilize any one of the PC's to complete work assignments, access valuable information, conduct Internet research, etc., without having to be at one specific PC at one specific desk. Because of the Database Standard, critical information can be stored in a central location and integrated across multiple systems rather than maintained independently across multiple department systems. These and other standards are imperative in conducting city business in a manner that is reliable and compatible with other entities that interface with the City daily. Database Standard The Database Standard paves the way for all City computer systems to share a degree of interoperability, and guarantees no one system will become independent from the rest of the organization. This standard will guide the long range planning of all City departments as new database systems are explored for integration with existing City systems. All databases shall be: 1) Relational Database Management System(RDBMS) Compliant RDBMS systems define a model where each piece of data is stored uniquely. Each element of data is stored once on the system but may be related to many other types of data. - 12 - 2005-2006 Technology Plan United City of Yorkville,Illinois 2) Structured Query Language(SQL) Compliant SQL was originally developed by IBM to provide an English-like language to manipulate a database. Query Language is a misnomer because "query" suggests only retrieval of information when in fact SQL will allow adding and deleting of information as well. 3) Open Database Connectivity(ODBC) Compliant A Windows database such as Microsoft Access makes use of the ODBC drivers in order to communicate with other ODBC compliant databases. The ODBC drivers enable a standard set of SQL statements in any Windows application to be translated into commands recognized by a remote SQL compliant database. The purpose of the ODBC layer is to allow Windows to manipulate remote databases without requiring the user to be knowledgeable with SQL. Networking Standard Electronic access to City data must be available to all departments in order to realize the true benefits of centralized resources. The installation and maintenance of standard networking equipment and protocols across all City departments enables communication and sharing of common resources, and lowers the total cost of the network infrastructure. The City's standard network infrastructure shall be designed to provide all City departments access to the IT resources that they require on a daily basis, and, importantly, prevents the development of multiple, duplicate solutions to meet departmental IT needs. The City's network infrastructure should be installed and maintained according to these guidelines: 1) Only single mode fiber optic cable, or methods that provide the same or better reliability, security and performance, will be used between city buildings to connect departments to the City's network. 2) All network connectivity solutions installed will provide potential for bandwidth growth as improved electronics become available. 3) Fiber optic cable terminates in each City building at Ethernet Managed Switches, which split the data into communication signals, destined for each PC over separate category five copper wires - 13 - 2005-2006 Technology Plan United City of Yorkville,Illinois 4) The City uses a standard patch panel approach throughout all facilities. This approach calls for connecting wire between source (central resource) and destination (PC's and printers) through the installation of a patch panel. 5) Standard communication jacks will be installed and maintained in City offices. These jacks conform to the RJ-45 industry standard and provide connectivity over category five twisted pair copper wire, known as 10-Base-T, capable of 100 megabits per second. 6) At each personal computer, network wire terminates on an Ethernet network interface card(NIC). 7) The TCP/IP protocol is the industry standard and is a required feature of all network and computer equipment. 9) Network security will be controlled to protect the sensitivity of all data transmitted via the City's network. Security administration will take place at all access points including the firewall, at each server, and at individual file and folder levels. Computer Standard To ensure universal access to resources from any location connected to the City's network, and to minimize support and maintenance costs, the City should standardizes on one brand of personal computers and laptops when it is cost effective. The computers will be purchased with extended warranty, parts, and service agreements so that spare inventories can be kept to a minimum while uptime is maximized. This also ensures both financial and time savings when considering the collective life spans of all computers dispersed throughout City buildings. Upon expiration of warranty, parts, and service agreements, the computers should be replaced with new computers. 1)The City should standardize on desktop computers and portable laptops. 2) All systems purchased should include a minimum three-year warranty and support for all system parts. 3) All systems purchased will include the City standard operating system. - 14 - 2005-2006 Technology Plan United City of Yorkville,Illinois 4) All systems will be purchased with the minimum hardware and software requirements to perform City network functions for the entire term of the warranty. Operating System Standard To minimize support and training requirements, and to foster common access to City resources from all City computers, the City has standardized on the Microsoft Windows operating system. The Windows operating system is a highly recognized industry standard, and supports compatibility with a large majority of applications that may be installed to meet City needs. Compliance with the current standard version of the Microsoft operating system installed on City PC's is a requirement of all IT solutions purchased for installation on the City's network and computers. Standardizing on the Microsoft Windows operating system ensures compatibility with many programs utilized by and information formats generated by City business constituents and partners. For servers, the City has standardized on both Microsoft Windows and Linux, depending upon the function of the server. Much like the PC's, Windows has been installed on some of the servers in the computer room. Migration toward the 2003 version will maintain a uniform environment for all Windows servers, and will enable the City to take advantage of the latest resources available. The different "flavors" of the Linux operating system are highly rated for system reliability and ease of maintenance, and standardizing on it for all. Linux servers should keep training and support costs to a minimum. Desktop Application Standard For the same benefits as the Operating System Standard, the City standardizes on the Microsoft Office suite of desktop processing applications. This includes Word for word processing, Excel for spreadsheets, PowerPoint for the development of presentations, and Outlook for email. Purchasing Standard The City should require that all TT hardware, software, and professional services be authorized by the Department Heads and the IT Coordinator. This will enable the IT Coordinator to identify common needs between departments, ensure the observance to City standards, and use to known resources to get the best available prices for all products. Devotion to this procedure is crucial to all of the driving forces of this plan. - 15 - 2005-2006 Technology Plan United City of Yorkville,Illinois 1) All purchase orders for the purchase of IT hardware, software, and services must be approved by department Managers, and IT Coordinator. 2) The IT Coordinator will analyze proposed purchases to ensure they meet all City standards including the database, networking, computer, and operating system standards 3) The Finance Department should review purchases to ensure budget constraints and signoff on all purchases. All departments are encouraged to seek the advice of the IT Coordinator before researching potential hardware, software and service solutions. The IT Coordinator will do everything possible to assist each department in finding solutions that meet their specific needs and comply with City standards and business objectives. - 16 - 2005-2006 Technology Plan United City of Yorkville,Illinois Strategic Goals and Objectives Life-cycle Management The term "life-cycle management" refers to the process of identifying business requirements, developing a pilot system, migration of the system, and eventually replacing the system with its successor. It should be noted that some systems serve the needs of a single department and always remain departmental systems. The life-cycle begins with a needs assessment, followed by a pilot project. At this point little or no integration with existing applications will occur. The level of integration and interoperability is determined by the pilot but does not conflict with existing systems. At this stage the project is a"stand alone" application. The enterprise-wide stage marks the transition of the application from pilot project status to a core business system. The development timeframe in this stage is considerably longer than that of the pilot system. The enterprise system must undergo a more thorough review process to maximize integration into existing systems, and the work management requirements of the operating departments must be considered. The organizations involved in developing, and reviewing the enterprise application can be different in this stage as well. Because the system now services a greater number of users, some level of central planning and support services are typically required to control system performance and to guard against detrimental modifications. Eventually, the enterprise-wide system matures and either no longer meets the business requirement or becomes too costly to maintain, at which time replacement system planning must begin. - 17 - 2005-2006 Technology Plan United City of Yorkville,Illinois Technology Planning Model A Technology Mission was created to support the City Council's strategic goals. From the Technology Mission arise a set of Strategies, Goals and Objectives that identify specific, measurable actions that are recommended by the City. The actions realign the organization in support of the Technology Mission over the next one to two years due to rapid development in technology. The objectives translated into this specific Technology Plan that will be reflected each year in technology budgets within all departments. The Technology Plan will be reviewed annually in advance of the budgetary preparation to ensure that the procedures continue to support the Technology Mission. Training Model With the investment the City makes in its IT resources, support for consistent training is necessary in order to utilize these resources to their maximum potential and attain the service level performance improvements that are made possible because of them. In addition, technical training will empower City staff to support, maintain and use IT resources while minimizing additional costs required to supporting them. Technology training calls for an efficient medium for the sharing of technical knowledge and resources, the coordination of user forums to share technology experiences, developments, and discoveries, and direct project management practices that fully employ the knowledge of trained staff. It is only with each of these components in place that the City will redeem all possible benefits from its investment in technology. The IT Coordinator will also coordinate the implementation and maintenance of an electronic knowledge database via the City's Intranet, hold regular user group meetings for common applications (such as Microsoft Office and the Internet), and align technical . training with the broader business goals of the organization. Technology Management The City's technology organization consists of one technology position, currently located in the City Hall Administrators Office. The City recognizes that a decentralized technology management model has certain strengths that have served the organization well. However, it also recognizes that the organization has reached a stage where it is becoming increasingly difficult to operate effectively without some level of centralized internal control or oversight. - 18 - 2005-2006 Technology Plan United City of Yorkville,Illinois The mixed model, which has resulted from the hiring of Technology Officer, should allow the strengths inherent in each model to provide the expertise where and when it is needed. - 19 - 2005-2006 Technology Plan United City of Yorkville,Illinois Expenditures In the coming year, a number of City departments should make expenditures for the implementation of new or improved technology. These expenditures are important to the ongoing operations of each department. Investments in these resources are justified by evident improvements in government services, and it enables the City to take advantage of consistent IT developments that compel changes in commonly accepted business practices. Rapid developments in the technology industry are fueling the public demand for the use of modem technology in the purchase and receipt of common services. The City has a responsibility to acknowledge IT trends and to use widely accepted techniques of service delivery when it is economically feasible. By managing its existing IT resources and strategically planning future IT investments, the City will be in a better position to keep pace with and take advantage of technology developments that reduce transaction costs and improve public services. Current Projects The necessity for a new T1 connection to the City is essential due to the expansion of the Library this summer. A new hardware fire wall will need to be purchased with the new T1 service. The Parks and Recreation River Front Building will need to purchase a File Server with all appropriate software and hardware for disaster recovery. A Service Ticket Request system should be implemented to facilitate service to city staff and employees. Currently, this item has been implemented and in testing. A document imaging management system should be explored and purchased. At this time a number of options have been investigated and reviewed. A new file server will need to be acquired for the City and the current server will be transformed into an email server. A new managed switched will need to be acquired to facilitate the hire of any new employees. - 20- 2005-2006 Technology Plan United City of Yorkville,Illinois Enhanced presentations should also be explored for the elected offices, and board members. - 21 - City Hall Fiber Connection Library Fiber connection Beecher S4cee Fewall DPW ISP ISP iNTERNET River Front > . ISP i� Firewall United City of Yorkville Drawing 1 5/20/2005 City Hall Fiber Connection Beecher Street o /1/6,14, 1 e T G Connection /� o .'. r Firewall DPW Internet oc G ci oc G 55 ��`°\(4' Proposed Network River Front United City of Yorkville Drawing 1 5/20/2005 Item Location Make &Model Serial Number DISCRITPION Comments Number 1 Administration Compaq 6j2ckr789021 COY Server Windows 2000 2 Administration Compaq 6ji5fsgifoo3 PSI ? 3 Administration 3Com Lv3g6280009803 Switch Rack Mounted 4 Administration 3Com Lv3g2goo1224o Switch Rack Mounted 5 Administration HP 1e34170298 Tape Drive Internal 6 Administration View Sonic Ei91672605 Monitor 15" 7 Administration CTX 1a591201569 Monitor 15" 8 Administration View Sonic 90s034300877 Monitor 15" 9 Administration Premio 2031041409 Computer P4/2.0/512/XP 10 Engineering Gateway 19007b075775 Monitor 11 Engineering Premio 2021009306 Computer P4/2.0/512/XP 12 Engineering HP SG08L1102K Plotter Design Jet 00 13 Engineering View Sonic ? Monitor P9oF 14 Engineering Premio _ 2031041371 Computer P4/2.8/512/XP 15 Engineering Premio 2021028691 Computer P4/2/512/XP 16 Engineering View Sonic GU13101229 Monitor 17" 17 Engineering HP Cn283so8o9 Scanner ScanJet7400C 18 Engineering MagView FRQUo9167982U Monitor 19" 19 Engineering Premio 2021030757 Computer P4/2/512/XP 20 Building Department HP cnc4330vz8 Monitor 15" 21 Building Department _ HP Mx1438o7zk Computer P4/3/512/XP 22 DPW ADI MICRO ? Monitor 15" 23 DPW Reliable Eric Dehuse Computer P4/21512/XP2 24 DPW Cyber Vision J0200340464 Monitor 17" 25 DPW Computer Consultants 200374B Computer P3/733/256/W98 26 DPW HP cno2min21r Printer Color 27 DPW Hyundai L7lneas94bkolol Monitor 17" 28 DPW HP Myo5g181wh Printer DeskJet 952C 29 DPW Reliable Rcsp424o60603 Computer P4/2.4/512/XP 30 DPW HP cnbrco3ol Printer Laser Jet 31 DPW System Max 105845407(H) Computer AMD/1.8/512/XP Item Location Make&Model Serial Number DISCRITPION Comments Number 32 DPW Hyundai 00837 Monitor 17" 33 Parks&Rec. Hyundai 01862 Monitor 17" 34 Parks &Rec. Cannon Fatm28754 Printer S63o 35 Parks&Rec. System Max 105883015 Computer AMD/1.8/512/xp 36 Parks&Rec. Hyundai 00547 Monitor 17" 37 Parks&Rec. System Max 105833016 Computer AMD/2.21/1G/XP 38 Parks &Rec. Dell 041025 Monitor 17" 39 Parks&Rec. Dell 7gdp711 Computer P4/1.5/128/xp 40 Parks&Rec. Palm ootaP9v2a56y Palm . 41 Street&San. Cyber Vision J02003403463 Monitor 15" 42 Street&San. Consultants 20000374a Computer P3/733/128/98 43 Street&San. HP _ Cnoislpons Printer Desk Jet842C 44 DPW Hyundai 01014 Monitor L7on 17" 45 DPW Palm oovmp2j3336f M515 Palm 46 DPW Reliable Rcsp4226o32503 Computer P4/2.26/512/xp 47 DPW HP Usbec1o492 printer Laser jet 2200d 48 DPW HP Cn4clfil5y Printer Allinone 4215 49 Administration HP Mx15old64o Computer - P4/3/512/xp 50 Administration HP Cnc433ovx9 Monitor 15" 51 Administration Hp Mx15o1o66T Computer . 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