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Library Board Packet 2022 11-14-22
Agenda Yorkville Public Library Board of Trustees Meeting November 14, 2022, at 7:00 P.M. Michelle Pfister Meeting Room 902 Game Farm Road 1. Roll Call 2. Recognition of Visitors 3. Amendments to the Agenda 4. Presentations 5. Approval of Minutes 6. Correspondence 7. Public Comment 8. Friends of the Library Report 9. Staff Comment 10. Report of the Treasurer: Financial Statement Payment of Bills 11. Report of the Library Director 12. City Council Liaison 13. Standing Committees: Policy Personnel Physical Facilities Finance Community Relations 14. Unfinished Business: HVAC repairs update 15. New Business: Director’s evaluation goal #1 - • Non-resident cards calculations/Cards for Kids Act Discuss/Approve updated Collection Development Policy& Request for Reconsideration policy Per Capita Requirements Set Finance Committee Meeting date for FY24 budget planning 16. Executive Session: (if needed) 1.For the appointment, employment, compensation, discipline, performance, or dismissal of specific employees of the public body or legal counsel for the public body, including hearing testimony on a complaint lodged against an employee of the public body, or against legal counsel for the public body to determine its validity. 17. New Business (continued) 18. Adjournment 1 This page intentionally left blank. DRAFT Yorkville Public Library Board of Trustees Monday, October 10, 2022 7:00pm 902 Game Farm Road – Michelle Pfister Meeting Room The Board of Trustees meeting was called to order at 7:00pm by President Darren Crawford, roll was called and a quorum was established. Roll Call: Sue Shimp-yes, Keri Pesola-yes, Jackie Milschewski-yes, Darren Crawford-yes, Ryan Forristall-yes, Theron Garcia-yes Absent: Rosie Millen, Tara Schumacher, Bret Reifsteck Staff Present: Library Director Shelley Augustine Others Present: Friends of the Library members: Judy Somerlot, Susan Neustrom, Daniel Chacon Recognition of Visitors: President Crawford welcomed staff and guests. Amendments to the Agenda: None Presentations: None Minutes: September 12, 2022 The minutes were approved as presented on a motion by Ms. Garcia and second by Mr. Crawford. Roll call: Shimp-yes, Pesola-yes, Milschewski-yes, Crawford-yes, Forristall-yes, Garcia-yes. Carried 6-0. Correspondence: None Public Comment: None Friends of the Library Report: Ms. Somerlot introduced a new member, Susan Neustrom, who will serve as Co-President with Ms. Somerlot. Ms. Neustrom said her background is leadership in non-profit groups with a focus on fundraising. She was Executive Director of several non-profits and is on the faculty of National Lewis and DePaul. She hopes to contribute as much as possible. At the Friends' meeting this morning, the group elected officers. Nine new members have joined since January for a total of 56 members---a combination of individuals and families. Ms. Somerlot said $2,000 was approved for adult programs for the year and the used book sale was finalized with a profit of $7,610. They also discussed the Friends' responsibility for mini-golf. President Crawford asked how many boxes of books were donated for the Nigerian library start-up. Approximately 120-130 boxes were contributed. The Friends group also discussed whether to continue to sell the used books in the future or give them to the community. Page 1 of 3 2 Staff Comment: None Report of the Treasurer: Financial Statement & Payment of Bills Treasurer Milschewski made a motion to pay the bills as follows and Mr. Crawford seconded: $23,815.75 Accounts Payable $62,675.90 Payroll $86,491.65 Total Roll call: Pesola-yes, Milschewski-yes, Crawford-yes, Forristall-yes, Garcia-yes, Shimp-yes. Carried 6-0. Report of the Library Director: Director Augustine reported the following: 1. Library staff members and Ms. Garcia attended the ribbon-cutting for the Storywalk and over 400 people attended. Ms. Pesola added that there was much positive feedback from families attending. 2. Ms. Weiss is having a fall reading program and if participants meet their reading goal, they will receive a complimentary ticket to the Chicago Steel Hockey team who is helping sponsor the program. 3. An interactive kids' movie will be shown by Ms. Weiss. 4. The library will participate in the Chamber of Commerce Biz Boo on October 22. 5. Iconic Coffee Shop volunteered to sponsor the 2,000th follower on Facebook and a gift card will be awarded. 6. The new cleaning service started this month. 7. A YHS intern will be working with Katelyn Gregory on the mini-golf marketing and will also help Ms. Weiss with increasing exposure of the T.A.G. The intern will work 2 days a week. 8. A meeting was held on September 27 and another will be held October 11 to discuss mini-golf responsibilities. Ms. Gregory has compiled a marketing packet for sponsors. 9. Ms. Weiss and Ms. Iwanski-Goist built a 12-foot scarecrow which is displayed at the Riverwalk. 10. The library partnered with Kendall County Youth Employment Program to secure an intern. An interview was conducted and a person was selected who will work 6 hours a week and is paid for by the program. City Council Liaison: None Standing Committees: None Unfinished Business: HVAC Repairs Update Ms. Augustine said Trico found 2 humidity sensors that failed and replaced them. A chiller pump diffuser strainer was pulled since Trico suspected it was plugged, however, it was not. She said the library has received the October bill for utilities and comparing it to last year, it was a 60% reduction in usage. The cost savings was only about $200 due to the rate increase over the year. Trico will replace a boiler control this week which should help the gas usage as well. They also did a cleaning this week. The quote for the emergency work that was done was $10,800. When the weather is cooler and the chiller will not be running, Trico will check the system for leaks and may increase the glycol at that time which had tested for only 15 degrees and should be at -15 degrees. New Business: Approval of Annual Tax Levy City Finance Director Rob Fredrickson provided information for the Board to review regarding the tax levy. He said there were three scenarios to choose from and provided dollar amounts for each. Mr. Fredrickson said it is likely that the city will choose to levy on new construction only. After consideration, the Board chose Exhibit A Page 2 of 3 3 from his email, which would levy the maximum allowed by law in the amount of $1,041,921 and at a rate of $10.15 per $100 of EAV. He noted this will probably be reduced by the county. In the past years, the maximum amount was also levied. Ms. Milschewski made a motion to approve the highest amount as shown in Exhibit A. In discussion, Ms. Augustine said the Board needs to keep the aging building in mind as well as wages, HVAC issues and other building upgrades. Mr. Crawford seconded the motion to opt for Exhibit A. Roll call: Milschewski-yes, Crawford-yes, Forristall-yes, Garcia-yes, Shimp-yes, Pesola-yes. Carried 6-0. Approval of Library Closing Dates for 2023 Director Augustine reviewed the proposed closing dates and explained to the Board when holidays will be observed if they fall on the weekend. Trustee Milschewski moved to approve the 2023 holiday schedule as presented and Trustee Garcia seconded. Roll call: Crawford-yes, Forristall-yes, Garcia-yes, Shimp-yes, Pesola- yes, Milschewski-yes. Carried 6-0. Approval of Library Board Meeting Dates for 2023 Ms. Garcia moved and Mr. Crawford seconded to approve the Board meeting dates as presented. Roll call: Forristall-yes, Garcia-yes, Shimp-yes, Pesola-yes, Milschewski-yes, Crawford-yes. Carried 6-0. Executive Session: None Adjournment: There was no further business and the meeting adjourned at 7:33pm. Minutes respectfully submitted by Marlys Young, Minute Taker 4 This page intentionally left blank. DATE: 10/18/22 UNITED CITY OF YORKVILLE TIME: 14:48:00 MANUAL CHECK REGISTERID: AP225000.WOWCHECK # VENDOR # INVOICE ITEM CHECKINVOICE # DATE # DESCRIPTION DATE ACCOUNT # ITEM AMT------------------------------------------------------------------------------------------------------------------------------------900125 FNBO FIRST NATIONAL BANK OMAHA 10/25/22102522-D.DEBORD 09/30/22 01 AMAZON-MONTHLY PRIME FEE 82-820-54-00-5460 14.9902 MENARDS#44442-MULCH 82-000-24-00-2480 26.5203 MENARDS#44444-MULCH, GRAVEL 82-000-24-00-2480 24.9004 MENARDS#092222-FALL DECOR 82-000-24-00-2480 92.37INVOICE TOTAL: 158.78 *102522-D.HENNE 09/30/22 01 HOME DEPO#87427-FLANDERS 01-410-54-00-5435 246.8802 RURAL KING-CLEVIS 01-410-56-00-5620 32.9703 HOME DEPO#4201-BOLTS 23-230-56-00-5642 63.9904 HOME DEPO#2624-BRASS ADAPTER 23-230-56-00-5642 4.98INVOICE TOTAL: 348.82 *102522-D.SMITH 09/30/22 01 HOME DEPO#8259-TOGGLE, SCREWS 79-790-56-00-5640 33.9602 MENARDS#083022-PAILS 79-790-56-00-5620 15.9303 HOME DEPO#8673-PORTLAND TYPE I 79-790-56-00-5640 27.9404 MENARDS#091422-EPOX, BOLTS 79-790-56-00-5640 22.3405 HOME DEPO#7034-PADDLOCK, 79-790-56-00-5640 41.3406 CRACK SEALANT ** COMMENT **07 MENARDS#091422-HOLE SAW BITS, 79-790-56-00-5620 71.1108 TAPE ** COMMENT **09 MENARDS#091522-STRAPS, BITS 79-790-56-00-5640 42.7510 MENARDS#092022-TROWEL,PADDLOCK 79-790-56-00-5620 45.5411 HOME DEPO#8218-INSPECTION CAM 79-790-56-00-5630 229.0012 MENARDS#092622-DECK SCREWS 79-790-56-00-5630 13.9813 MENARDS#092622-PLYWOOD 79-790-56-00-5640 166.1414 MENARDS#092622-GLOVES, DISH 79-790-56-00-5620 408.0315 SOAP, GARBAGE BAGS, CONTRACTOR ** COMMENT **16 BAGS ** COMMENT **17 NAPA#32378-BRAKE AWAY KIT 79-790-56-00-5640 35.4518 MENARDS#092722-VOLTAGE TESTER 79-790-56-00-5630 4.79INVOICE TOTAL: 1,158.30 *102522-E.DHUSE 09/30/22 01 NAPA#322588-THREAD SEAL TAPE 52-520-56-00-5628 4.1702 NORTHERN SAFETY-HARD HATS 01-410-56-00-5600 164.5303 NORTHERN SAFETY-HARD HATS 51-510-56-00-5600 164.5304 NORTHERN SAFETY-HARD HATS 52-520-56-00-5600 164.54INVOICE TOTAL: 497.77 *102522-E.HERNANDEZ 09/30/22 01 MENARDS#090422-CABLE TIES, 79-790-56-00-5620 123.8902 GARBAGE BAGS ** COMMENT **INVOICE TOTAL: 123.89 *102522-E.SCHREIBER 09/30/22 01 AMAZON-CHILDPROOF DOOR LOCKS 79-795-56-00-5606 25.0802 AMAZON-MAGNETIC WHITEBOARD, 79-795-56-00-5606 225.5703 PEOPLE CUTOUTS ** COMMENT **102522-D.DEBORD 09/30/22 01 AMAZON-MONTHLY PRIME FEE 82-820-54-00-5460 14.9902 MENARDS#44442-MULCH 82-000-24-00-2480 26.5203 MENARDS#44444-MULCH, GRAVEL 82-000-24-00-2480 24.9004 MENARDS#092222-FALL DECOR 82-000-24-00-2480 92.37INVOICE TOTAL: 158.78 *5 DATE: 10/18/22 UNITED CITY OF YORKVILLE TIME: 14:48:00 MANUAL CHECK REGISTERID: AP225000.WOWCHECK # VENDOR # INVOICE ITEM CHECKINVOICE # DATE # DESCRIPTION DATE ACCOUNT # ITEM AMT------------------------------------------------------------------------------------------------------------------------------------900125 FNBO FIRST NATIONAL BANK OMAHA 10/25/22102522-J.SLEEZER 09/30/22 04 MENARDS#090722-WRENCHES 01-410-56-00-5630 109.97INVOICE TOTAL: 1,898.10 *102522-J.WEISS 09/30/22 01 DOLLAR TREE-FRENDS 82-000-24-00-2480 23.7502 PROGRAMMING ACTIVITY SUPPLIES ** COMMENT **INVOICE TOTAL: 23.75 *102522-K.BALOG 09/30/22 01 SHRED IT-MAY 2022 SHREDDING 01-210-54-00-5462 241.0702 SHRED IT-AUG 2022 SHREDDING 01-210-54-00-5462 250.5303 COMCAST-08/15-09/14 INTERNET 01-640-54-00-5449 1,162.8204 NAPA#315390-BULBS 01-210-54-00-5495 11.2005 NAPA#320149-REARVIEW MIRROR 01-210-54-00-5495 6.6606 KENDALL PRINT-PAYROLL 01-210-54-00-5430 295.7007 VOUCHERS, TRTESPASS NOTICES ** COMMENT **08 COMCAST-9/8-10/7 CABLE 01-210-54-00-5440 21.0609 MENARDS#52119-STEEL PLUG 01-210-56-00-5620 2.7510 MENARDS#45393-APRAY PAINT, 01-210-56-00-5620 42.9011 ADHESIVE ** COMMENT **12 MENARDS#51894-BATTERIES 01-210-56-00-5620 9.3713 ACCURINT-AUG 2022 SEARCHES 01-210-54-00-5462 150.00INVOICE TOTAL: 2,194.06 *102522-K.BARKSDALE 09/30/22 01 APA-MEMBERSHIP RENEWAL 01-220-54-00-5460 999.0002 PANERA-REFRESHMENTS FOR AGING 01-220-54-00-5462 124.9103 COMMUNITY WORKSHOP ** COMMENT **INVOICE TOTAL: 1,123.91 *102522-K.GREGORY 09/30/22 01 PAYPAL-HAWAIIAN SHIRT SAMPLES 01-110-56-00-5610 61.50INVOICE TOTAL: 61.50 *102522-K.JONES 09/30/22 01 IML CONFERENCE 01-110-54-00-5412 360.0002 REGISTRATION-FUNKHOUSE ** COMMENT **03 AMAZON-LENS CLEANING WIPES 01-110-56-00-5610 9.9904 AMAZON-NAPKINS 01-110-56-00-5610 13.4905 AMAZON-LYSOL, BANDAGES, 01-110-56-00-5610 135.9806 BATTERIES ** COMMENT **07 AMAZON-RETURNED PLATES 01-110-56-00-5610 -14.9908 AMAZON-PAPER PLATES 01-110-56-00-5610 8.1809 AMAZON-RADIO, CORRECTION TAPE 01-110-56-00-5610 129.3610 IML CONFERENCE 01-110-54-00-5415 414.7711 LODGING-TRANSIER ** COMMENT **12 IML CONFERENCE LODGING-SOLING 01-110-54-00-5415 445.0713 WAREHOUSE-PENCIL SHARPENER 01-110-56-00-5610 20.38INVOICE TOTAL: 1,522.23 *102522-L.GARCIA 09/30/22 01 HOME DEPO#7215-SAFETY PAINT 51-510-56-00-5640 55.98102522-J.WEISS 09/30/22 01 DOLLAR TREE-FRENDS 82-000-24-00-2480 23.7502 PROGRAMMING ACTIVITY SUPPLIES ** COMMENT **INVOICE TOTAL: 23.75 *6 DATE: 10/18/22 UNITED CITY OF YORKVILLE TIME: 14:48:00 MANUAL CHECK REGISTERID: AP225000.WOWCHECK # VENDOR # INVOICE ITEM CHECKINVOICE # DATE # DESCRIPTION DATE ACCOUNT # ITEM AMT------------------------------------------------------------------------------------------------------------------------------------900125 FNBO FIRST NATIONAL BANK OMAHA 10/25/22102522-L.GARCIA 09/30/22 02 MENARDS#092022-PAINT BRUSHES 51-510-56-00-5640 20.93INVOICE TOTAL: 76.91 *102522-M.CARYLE 09/30/22 01 CDWG-RECEIPT PAPER 01-210-56-00-5610 157.5802 GALLS-TACTICAL BOOTS 01-210-56-00-5600 236.4003 O'HERRON-SERVICE UNIFORM 01-210-56-00-5600 446.2804 STREICHERS-POLO SHIRTS,PANTS 01-210-56-00-5600 241.9505 STREICHERS-BALLASTIC VESTS 01-210-56-00-5690 640.00INVOICE TOTAL: 1,722.21 *102522-M.CURTIS 09/30/22 01 AMAZON-BOOKS 82-000-24-00-2480 97.32INVOICE TOTAL: 97.32 *102522-M.DONOVAN 09/30/22 01 TARGET-SPRITZ 79-795-56-00-5607 5.4402 PET SUPPLIES-STRUT YOUR MUT 79-795-56-00-5602 123.6403 PRIZES ** COMMENT **04 TARGET-BUNS 79-795-56-00-5607 12.8705 AMAZON-SOFTBALLS 79-795-56-00-5606 210.6007 TARGET-BUNS 79-795-56-00-5607 12.8708 GOLD MEDAL-BRIDGE CONCESSION 79-795-56-00-5607 598.2809 SUPPLIES ** COMMENT **10 GOLD MEDAL-BEECHER CONCESSION 79-795-56-00-5607 543.2811 SUPPLIES ** COMMENT **12 GOLD MEDAL-BRIDGE CONCESSION 79-795-56-00-5607 521.1413 SUPPLIES ** COMMENT **INVOICE TOTAL: 2,028.12 *102522-M.GREGORY 09/30/22 01 MENARDS#092222-CUTTING TOOL 01-410-56-00-5620 11.34INVOICE TOTAL: 11.34 *102522-M.SENG 09/30/22 01 HOME DEPO-I BOLT 01-410-56-00-5620 1.4402 HOME DEPO#1646-GROUND RODS, 23-230-56-00-5642 255.3603 CLAMPS ** COMMENT **04 HOME DEPO#4201-FORGED STAKE 01-410-56-00-5630 34.9805 RONDO-TRUCK FLATBED BODY 25-215-60-00-6060 4,648.8506 MENARDS#092322-BOARDS 01-410-56-00-5628 363.00INVOICE TOTAL: 5,303.63 *102522-P.MCMAHON 09/30/22 01 NEST AWARE MONTHLY FEE 01-210-54-00-5460 6.00INVOICE TOTAL: 6.00 *102522-P.RATOS 09/30/22 01 AMAZON-COMPUTER SPEAKERS 01-220-56-00-5620 18.9302 GJOVIK#421028-REPLACE 1 TIRE, 01-220-54-00-5490 290.9903 OIL CHANGE ** COMMENT **04 IPS-DESKTOP COMMANDER TABLET 01-220-56-00-5620 8,350.00102522-M.CURTIS 09/30/22 01 AMAZON-BOOKSS 24-00-2480 82-000-97.32 TOTAL: INVOICE97.32 *7 DATE: 10/18/22 UNITED CITY OF YORKVILLE TIME: 14:48:00 MANUAL CHECK REGISTERID: AP225000.WOWCHECK # VENDOR # INVOICE ITEM CHECKINVOICE # DATE # DESCRIPTION DATE ACCOUNT # ITEM AMT------------------------------------------------------------------------------------------------------------------------------------900125 FNBO FIRST NATIONAL BANK OMAHA 10/25/22102522-R.WOOLSEY 09/30/22 57 AMPERAGE#1325126-SPLICE KIT 23-230-56-00-5642 270.9058 AMPERAGE#1322681-SPLICE KIT 23-230-56-00-5642 80.7059 AMPERAGE#1324019-LAMPS 24-216-56-00-5656 11.8260 AMPERAGE#1324602-VINYL TAPE 23-230-56-00-5642 19.8061 AMPERAGE#1324603-INSULATING 23-230-56-00-5642 523.9162 BOOTS, FUSES, NUTS, LAMPS ** COMMENT **63 AMPERAGE#1324604-FUSE HOLDER, 23-230-56-00-5642 650.8264 INSULATING BOOT, FUSE, SPLICE ** COMMENT **65 KIT ** COMMENT **66 MINER#338553-OCT 2022 MANAGED 01-410-54-00-5462 366.8567 SERVICES RADIO ** COMMENT **68 MINER#338553-OCT 2022 MANAGED 51-510-54-00-5462 430.6569 SERVICES RADIO ** COMMENT **70 MINER#338553-OCT 2022 MANAGED 52-520-54-00-5462 287.1071 SERVICES RADIO ** COMMENT **72 MINER#338553-OCT 2022 MANAGED 79-790-54-00-5462 510.4073 SERVICES RADIO ** COMMENT **74 TC&P-STREET SIGNS 23-230-56-00-5619 539.3575 TC&P-SIGNS 23-230-56-00-5619 685.2076 AQUAFIX-VITASTIM GREASE 52-520-56-00-5613 1,060.8577 WIRE WIZ#359038-OCT-DEC 2022 52-520-54-00-5444 69.0078 ALARM MONITORING AT BRUELL ** COMMENT **79 LIFT ** COMMENT **80 WIRE WIZ#359037-OCT-DEC 2022 52-520-54-00-5444 69.0081 ALARM MONITORING AT ** COMMENT **82 COUNTRYSIDE LIFT ** COMMENT **83 MENARDS#52548-TOILET SEAT 24-216-56-00-5656 25.9984 MENARDS#52550-CUTTING TOOL 01-410-56-00-5620 15.1285 MENARDS#52125-PICKUP TOOL, 24-216-56-00-5656 41.9186 PAINT ** COMMENT **87 MENARDS#51957-BULBS 24-216-56-00-5656 13.9888 UNIFIRST#H850065-FIRST AID 52-520-56-00-5620 101.0289 SUPPLIES ** COMMENT **INVOICE TOTAL: 28,977.66 *102522-S.AUGUSTINE 09/30/22 01 QUILL-GARBAGE BAGS, 82-820-56-00-5621 165.2802 HIGHLIGHTERS, PENS, STAPLES ** COMMENT **03 TRIBUNE-SUBSCRIPTION RENEWAL 82-820-54-00-5460 182.2504 THROUGH 10/16/22 ** COMMENT **05 AMAZON-LAMINATING POUCHES 82-820-56-00-5610 49.9806 AMAZON-PAPER 82-820-56-00-5610 23.5807 REMOTE PC-CONSUMER 82-820-54-00-5462 1.9508 SUBSCRIPTION FOR 1 PC ** COMMENT **09 REMOTE PC-RDP CHARGE FOR 2 82-820-54-00-5462 20.0010 HOSTS FOR PERIOD OF ** COMMENT **102522-S.AUGUSTINE 09/30/22 01 QUILL-GARBAGE BAGS, 82-820-56-00-5621 165.2802 HIGHLIGHTERS, PENS, STAPLES ** COMMENT **03 TRIBUNE-SUBSCRIPTION RENEWAL 82-820-54-00-5460 182.2504 THROUGH 10/16/22 ** COMMENT **05 AMAZON-LAMINATING POUCHES 82-820-56-00-5610 49.9806 AMAZON-PAPER 82-820-56-00-5610 23.5807 REMOTE PC-CONSUMER 82-820-54-00-5462 1.9508 SUBSCRIPTION FOR 1 PC ** COMMENT **09 REMOTE PC-RDP CHARGE FOR 2 82-820-54-00-5462 20.0010 HOSTS FOR PERIOD OF ** COMMENT **8 DATE: 10/18/22UNITED CITY OF YORKVILLETIME: 14:48:00MANUAL CHECK REGISTERID: AP225000.WOWCHECK # VENDOR # INVOICE ITEMCHECKINVOICE #DATE# DESCRIPTIONDATE ACCOUNT #ITEM AMT------------------------------------------------------------------------------------------------------------------------------------900125 FNBO FIRST NATIONAL BANK OMAHA 10/25/22102522-S.AUGUSTINE 09/30/22 11 4/19/22-4/19/23** COMMENT **12 AMPERAGE-BULBS82-820-56-00-562194.2013 BRICKS R US-2 CONCRETE BRICKS 82-000-24-00-248065.37INVOICE TOTAL:602.61 *102522-S.IWANSKI 09/30/22 01 YORKVILLE POST-POSTAGE82-820-54-00-545217.86INVOICE TOTAL:17.86 *102522-S.RAASCH 09/30/22 01 AMAZON-TEMPERATURE HUMIDITY 24-216-54-00-5446280.0002 METER** COMMENT **03 AMAZON-HANDHELD ANEMOMETER24-216-54-00-544625.9904 AMAZON-HUMIIDITY METER CASE 24-216-54-00-544625.6405 AMAZON-WALKIE TALKIES24-216-54-00-544630.5906 AMAZON-EXTINGUISHER CABINET 24-216-54-00-5446102.9907 FSG MDC MIDWEST-BULBS24-216-54-00-54464,702.8808 AMAZON-LABEL DOT STICKERS24-216-54-00-544638.02INVOICE TOTAL:5,206.11 *102522-S.REDMON-1 09/30/22 01 AMAZON-STICKERS79-795-56-00-560271.9602 RUUNCO-ENVELOPES79-795-56-00-561049.8403 RUNCO-TOILET PAPER79-795-56-00-564027.7104 AMAZON-PRIZES FOR HTD MUSIC & 79-795-56-00-5602157.7005 MINGLE** COMMENT **06 FLIGHT-GIFTCARD FOR HTD TRIVIA 79-795-56-00-560230.0007 GRACE-GIFTCARD FOR HTD TRIVIA 79-795-56-00-560220.0008 ROSATI-GIFTCARD FOR HTD TRIVIA 79-795-56-00-560250.0009 WALMART-DRINKS, TOWELS, TAPE 79-795-56-00-5602118.3910 BOUNCE CITY-INFLATABLE RENTAL 79-795-56-00-5602705.7511 JEWEL-YORKTOBER FEST PRIZES 79-795-56-00-560688.4512 AT&T-08/24-09/23 TOWN SQUARE 79-795-54-00-544089.0013 SIGN INTERNET** COMMENT **14 HAMPTON INN-HTD BAND LODGING 79-795-56-00-56021,108.5316 AMERICINN-HTD AIR DOG LODGING 79-795-56-00-56022,323.1217 PLUG-N-PAY-AUG 2022 FEES79-795-54-00-546240.5018 NET-HALLOWEEN EGG HUNT EGGS 79-795-56-00-5606910.0019 ARNESON#209500-AUG 2022 DIESEL 79-790-56-00-5695193.7120 ARNESON#209499-AUG 2022 GAS 79-790-56-00-5695908.9221 ARNESON#206347-AUG 2022 GAS 79-790-56-00-5695973.5722 ARNESON#206348-AUG 2022 DIESEL 79-790-56-00-5695551.1923 ARNESON#210142-AUG 2022 GAS 79-790-56-00-56951,127.7424 ARNESON#210526-AUG 2022 DIESEL 79-790-56-00-5695174.3125 ARNESON#210525-AUG 2022 GAS 79-790-56-00-5695748.0026 MENARDS#0912-UTILITY MAT79-795-54-00-549515.9927 MENARDS#0912-MICROWAVE79-795-54-00-549569.0028 FLATSOS#24391-INNERTUBES79-790-54-00-549569.285PUBMGPSBMM)JHIMJHIUFE-JCSBSZ*OWPJDFT102522-S.AUGUSTINE 09/30/22 11 4/19/22-4/19/23** COMMENT **12 AMPERAGE-BULBS82-820-56-00-562194.2013 BRICKS R US-2 CONCRETE BRICKS82-000-24-00-248065.37INVOICE TOTAL:602.61 *102522-S.IWANSKI09/30/22 01 YORKVILLE POST-POSTAGE82-820-54-00-545217.86INVOICE TOTAL:17.86 9 82-820 LIBRARY OPERATIONS83-830 LIBRARY DEBT SERVICE84-840 LIBRARY CAPITAL DATE: 11/08/22UNITED CITY OF YORKVILLETIME: 07:33:15CHECK REGISTERPRG ID: AP215000.WOWCHECK DATE: 11/14/22CHECK # VENDOR # INVOICE INVOICE ITEMNUMBER DATE # DESCRIPTIONACCOUNT #ITEM AMT------------------------------------------------------------------------------------------------------------------------------------105219 AUGUSTIS SHELLY AUGUSTINE10262210/26/22 01 LIBRARY MEETING MILEAGE82-820-54-00-541553.1302 REIMBURSEMENT** COMMENT **INVOICE TOTAL:53.13 *11012211/01/22 01 LIBRARY MEETING MILEAGE82-820-54-00-541519.7502 REIMBURSEMENT** COMMENT **INVOICE TOTAL:19.75 *CHECK TOTAL:72.88105220 BAKTAY BAKER & TAYLOR203704685910/03/22 01 BOOKS84-840-56-00-5686776.24INVOICE TOTAL:776.24 *203706410710/12/22 01 BOOKS84-840-56-00-5686774.18INVOICE TOTAL:774.18 *203707245110/14/22 01 BOOKS84-840-56-00-5686705.25INVOICE TOTAL:705.25 *203707270110/14/22 01 BOOKS84-840-56-00-5686561.77INVOICE TOTAL:561.77 *203708920410/19/22 01 BOOKS84-840-56-00-5685643.99INVOICE TOTAL:643.99 *203710594710/31/22 01 BOOKS84-840-56-00-5686846.10INVOICE TOTAL:846.10 *CHECK TOTAL:4,307.53105221 DELAGEDLL FINANCIAL SERVICES INC7761854109/17/22 01 NOV 2022 COPIER LEASE82-820-54-00-5462185.00INVOICE TOTAL:185.00 *10 82-820 LIBRARY OPERATIONS83-830 LIBRARY DEBT SERVICE84-840 LIBRARY CAPITAL DATE: 11/08/22UNITED CITY OF YORKVILLETIME: 07:33:15CHECK REGISTERPRG ID: AP215000.WOWCHECK DATE: 11/14/22CHECK # VENDOR # INVOICE INVOICE ITEMNUMBER DATE # DESCRIPTION ACCOUNT # ITEM AMT------------------------------------------------------------------------------------------------------------------------------------105221 DELAGE DLL FINANCIAL SERVICES INC7791869810/17/22 01 DEC 2022 COPIER LEASE82-820-54-00-5462185.00INVOICE TOTAL:185.00 *CHECK TOTAL:370.00105222 FVFSFOX VALLEY FIRE & SAFETYIN0055526710/17/22 01 ANNUAL FIRE ALARM SYSTEM82-820-54-00-54621,233.5002 INSPECTION** COMMENT **INVOICE TOTAL:1,233.50 *CHECK TOTAL:1,233.50105223 HOGANENV HOGAN ENVIONMENTAL CLEANING171710/10/22 01 MOLD REMEDIATION82-820-54-00-54959,847.00INVOICE TOTAL:9,847.00 *CHECK TOTAL:9,847.00105224 IMPACT IMPACT NETWORKING, LLC272642410/11/22 01 07/15-10/14 COPIER CHARGES82-820-54-00-5462343.84INVOICE TOTAL:343.84 *CHECK TOTAL:343.84105225 IMPERIAL IMPERIAL SERVICE SYSTEMS, INC15684610/08/22 01 OCT 2022 PRORATED CLEANING82-820-54-00-54624,977.8802 SERVICES** COMMENT **INVOICE TOTAL:4,977.88 *CHECK TOTAL:4,977.8811 82-820 LIBRARY OPERATIONS83-830 LIBRARY DEBT SERVICE84-840 LIBRARY CAPITAL DATE: 11/08/22UNITED CITY OF YORKVILLETIME: 07:33:15CHECK REGISTERPRG ID: AP215000.WOWCHECK DATE: 11/14/22CHECK # VENDOR # INVOICE INVOICE ITEMNUMBER DATE # DESCRIPTIONACCOUNT #ITEM AMT------------------------------------------------------------------------------------------------------------------------------------105226 LLWCONSU LLOYD WARBER1053510/28/22 01 EXPANDING DIGITAL INCLUSION 82-820-56-00-5635720.00INVOICE TOTAL:720.00 *1053610/28/22 01 EXPANDING DIGITAL INCLUSION82-820-56-00-5635690.00INVOICE TOTAL:690.00 *1053710/28/22 01 10/21/22 ONSITE IT SUPPORT82-820-54-00-546230.00INVOICE TOTAL:30.00 *CHECK TOTAL:1,440.00105227 METRONET METRO FIBERNET LLC1651373-11012211/01/22 01 NOV 2022 INTERNET82-820-54-00-5440124.97INVOICE TOTAL:124.97 *CHECK TOTAL:124.97105228 MIDWSTEN MIDWEST ENVIONMENTAL22-70110/20/22 01 MOLD TAPE LIFT SAMPLING82-820-54-00-5495762.00INVOICE TOTAL:762.00 *22-70210/20/22 01 MOLD TAPE LIFT SAMPLING82-820-54-00-5495862.00INVOICE TOTAL:862.00 *CHECK TOTAL:1,624.00105229 MIDWTAPE MIDWEST TAPE50274926409/30/22 01 AUDIO BOOKS84-840-56-00-568364.9902 DVDS84-840-56-00-568594.70INVOICE TOTAL:159.69 *50278656610/10/22 01 AUDIO BOOK84-840-56-00-568339.9912 82-820 LIBRARY OPERATIONS83-830 LIBRARY DEBT SERVICE84-840 LIBRARY CAPITAL DATE: 11/08/22UNITED CITY OF YORKVILLETIME: 07:33:15CHECK REGISTERPRG ID: AP215000.WOWCHECK DATE: 11/14/22CHECK # VENDOR # INVOICE INVOICE ITEMNUMBER DATE # DESCRIPTIONACCOUNT #ITEM AMT------------------------------------------------------------------------------------------------------------------------------------105229 MIDWTAPE MIDWEST TAPE50278656610/10/22 02 DVDS84-840-56-00-568567.47INVOICE TOTAL:107.46 *50279856110/10/22 01 DVD84-840-56-00-568523.24INVOICE TOTAL:23.24 *50281974010/14/22 01 AUDIO BOOKS84-840-56-00-568374.9802 DVDS84-840-56-00-568545.73INVOICE TOTAL:120.71 *50283910610/19/22 01 DVD84-840-56-00-568522.49INVOICE TOTAL:22.49 *50285517610/22/22 01 DVD84-840-56-00-568523.24INVOICE TOTAL:23.24 *50288372710/28/22 01 DVDS84-840-56-00-568542.98INVOICE TOTAL:42.98 *CHECK TOTAL:499.81105230 NICOR NICOR GAS91-85-68-4012 8-0922 10/03/22 01 08/31-09/30 902 GAME FARM RD 82-820-54-00-54801,142.92INVOICE TOTAL:1,142.92 *CHECK TOTAL:1,142.92105231 PRAIRCAT PRAIRIECAT818210/05/22 01 MOBILE BASE APPLICATION82-820-54-00-5468499.00INVOICE TOTAL:499.00 *CHECK TOTAL:499.0013 82-820 LIBRARY OPERATIONS83-830 LIBRARY DEBT SERVICE84-840 LIBRARY CAPITAL DATE: 11/08/22UNITED CITY OF YORKVILLETIME: 07:33:15CHECK REGISTERPRG ID: AP215000.WOWCHECK DATE: 11/14/22CHECK # VENDOR # INVOICE INVOICE ITEMNUMBER DATE # DESCRIPTION ACCOUNT # ITEM AMT------------------------------------------------------------------------------------------------------------------------------------105232 TKELEVAT TK ELEVATOR CORPORATION300690293611/01/22 01 NOV 2022-JAN 2023 ELEVATOR 82-820-54-00-5462525.0002 MAINTENANCE** COMMENT **INVOICE TOTAL:525.00 *CHECK TOTAL:525.00105233 TRICOTRICO MECHANICAL , INC692210/04/22 01 CUT IN ACCESS PANELS ON DUCT 82-820-54-00-54951,278.0002 WORK** COMMENT **INVOICE TOTAL:1,278.00 *692409/15/22 01 INSTALLED NEW O-RING82-820-54-00-54951,196.00INVOICE TOTAL:1,196.00 *700310/21/22 01 BOILER ACTUATOR REPAIR82-820-54-00-54952,976.00INVOICE TOTAL:2,976.00 *700410/21/22 01 BOILER OPERATIONAL CONTROLLER 82-820-54-00-54954,886.0002 INSTALLED** COMMENT **INVOICE TOTAL:4,886.00 *CHECK TOTAL:10,336.00105234 WEBLINXWEBLINX INCORPORATED3196710/03/22 01 ANNUAL WEB HOSTING RENEWAL 82-820-54-00-5462300.00INVOICE TOTAL:300.00 *CHECK TOTAL:300.00105235 YOUNGM MARLYS J. YOUNG101022-LIB TRST10/17/22 01 10/10/22 MEETING MINUTES82-820-54-00-546285.00INVOICE TOTAL:85.00 *CHECK TOTAL:85.00TOTAL AMOUNT PAID:37,729.3314 REGULAR OVERTIME TOTAL IMRF FICA TOTALSADMINISTRATION16,462.75 - 16,462.75 1,465.19 939.36 18,867.30 FINANCE12,949.79 - 12,949.79 1,152.52 960.08 15,062.39 POLICE130,704.05 938.06 131,642.11 558.15 9,792.32 141,992.58 COMMUNITY DEV.27,844.08 - 27,844.08 2,518.18 2,092.56 32,454.82 STREETS22,970.23 57.89 23,028.12 2,058.41 1,700.78 26,787.31 BUILDING & GROUNDS2,281.44 - 2,281.44 216.40 186.01 2,683.85 WATER23,846.14 358.03 24,204.17 2,154.18 1,782.34 28,140.69 SEWER7,323.40 40.76 7,364.16 655.41 535.64 8,555.21 PARKS28,381.27 176.12 28,557.39 2,403.30 2,137.86 33,098.55 RECREATION23,119.17 - 23,119.17 1,719.10 1,731.25 26,569.52 LIBRARY17,683.81 - 17,683.81 995.56 1,303.44 19,982.81 TOTALS313,566.13$ 1,570.86$ 315,136.99$ 15,896.40$ 23,161.64$ 354,195.03$ TOTAL PAYROLL354,195.03$ UNITED CITY OF YORKVILLEPAYROLL SUMMARYOctober 14, 202215 REGULAR OVERTIME TOTAL IMRFFICA TOTALSMAYOR & LIQ. COM.908.34$ -$ 908.34$ -$ 69.49$ 977.83$ ALDERMAN4,000.00 - 4,000.00 - 306.00 4,306.00 ADMINISTRATION18,382.79 - 18,382.79 1,636.07 899.46 20,918.32 FINANCE12,116.45 - 12,116.45 1,078.36 896.33 14,091.14 POLICE124,552.17 1,729.78 126,281.95 558.15 9,344.05 136,184.15 COMMUNITY DEV.27,844.08 - 27,844.08 2,478.13 2,058.14 32,380.35 STREETS22,191.15 174.11 22,365.26 1,990.51 1,642.42 25,998.19 BUILDING & GROUNDS2,416.04 - 2,416.04 215.03 184.82 2,815.89 WATER17,080.31 - 17,080.31 1,520.15 1,237.35 19,837.81 SEWER7,372.97 - 7,372.97 656.20 536.32 8,565.49 PARKS28,025.26 - 28,025.26 2,339.74 2,078.03 32,443.03 RECREATION23,360.05 - 23,360.05 1,691.69 1,738.21 26,789.95 LIBRARY16,439.26 - 16,439.26 995.56 1,208.24 18,643.06 TOTALS304,688.87$ 1,903.89$ 306,592.76$ 15,159.59$ 22,198.86$ 343,951.21$ TOTAL PAYROLL343,951.21$ UNITED CITY OF YORKVILLEPAYROLL SUMMARYOctober 28, 202216 Library CC Check Register (Pages 1 ‐ 5)10/25/2022 $900.32 Library Check Register (Pages 6 ‐ 10)11/14/2022 37,729.33 Glatfelter ‐ Liability Ins Installment #1 10/11/2022 1,094.20 IPRF ‐ Nov 2022 Work Comp Ins 10/11/2022 928.04 Lennar Homes‐Development Fees for Cancelled Permit 10/25/2022 500.00 TOTAL BILLS PAID: $41,151.89 DATE Bi‐weekly (Page 11)10/14/2022 $19,982.81 Bi‐weekly (Page 12)10/28/2022 $18,643.06 TOTAL PAYROLL:$38,625.87 TOTAL DISBURSEMENTS:$79,777.76 PAYROLL YORKVILLE LIBRARY BOARD BILL LIST SUMMARY Monday, November 14, 2022 ACCOUNTS PAYABLE 17 This page intentionally left blank. DATE: 11/04/2022 UNITED CITY OF YORKVILLE PAGE: 1TIME: 12:18:18 GENERAL LEDGER ACTIVITY REPORTID: GL440000.WOW FOR FISCAL YEAR 2023 ACTIVITY THROUGH FISCAL PERIOD 06PER. JOURNAL # ENTRY DATE ITEM TRANSACTION DESCRIPTION VENDOR CHECK INVOICE DEBIT CREDIT_____________________________________________________________________________________________________________________________________________________82-000-24-00-2480 (L) ESCROW - MEMORIALS & GIFTS_____________________________________________________________________________________________________________________________________________________ 01 05/01/2022 BEGINNING BALANCE 55,275.84 AP-220525MB 05/24/2022 21 METERNALLY.COM-DVD & FIRST NATIONAL BANK 900118 052522-G,HIX-B 65.45 GJ-220531LB 06/02/2022 05 May 2022 Deposits 93.00 _________________________________ TOTAL PERIOD 01 ACTIVITY 65.45 93.00 02 AP-220613B 06/06/2022 01 BOOKS BAKER & TAYLOR 105168 2036714384 1,083.04 06/06/2022 02 BOOKS BAKER & TAYLOR 105168 2036721767 378.72 06/06/2022 03 BOOKS BAKER & TAYLOR 105168 2036735616 720.23 AP-220625MB 06/15/2022 157 HOME DEPO-PLANTER FLOWERS FIRST NATIONAL BANK 900120 062522-D.DEBORD-B 131.20 06/15/2022 158 AMAZON-FIRE TABLET FIRST NATIONAL BANK 900120 062522-S.AUGUSTINE-B 99.99 06/15/2022 159 AMAZON-BOOKS FIRST NATIONAL BANK 900120 062522-S.AUGUSTINE-B 18.90 06/15/2022 160 AMAZON-BOOK FIRST NATIONAL BANK 900120 062522-S.AUGUSTINE-B 18.95 _________________________________ TOTAL PERIOD 02 ACTIVITY 2,451.03 0.00 03 AP-220725MB 07/19/2022 243 NCG-SUMMER READING CLUB PRIZE FIRST NATIONAL BANK 900122 072522-G.HIX-B 60.00 07/19/2022 244 GRACE-SUMMER READING CLUB FIRST NATIONAL BANK 900122 072522-G.HIX-B 30.97 07/19/2022 245 FOXY'S-SUMMER READING CLUB FIRST NATIONAL BANK 900122 072522-G.HIX-B 20.00 07/19/2022 246 GROUND EFFECTS-PEBBLES FIRST NATIONAL BANK 900122 072522-J.WEISS-B 6.93 GJ-220731LB 08/01/2022 05 July 2022 Deposits 300.00 _________________________________ TOTAL PERIOD 03 ACTIVITY 117.90 300.00 04 AP-220825M 08/22/2022 202 AMAZON-BOOKS FIRST NATIONAL BANK 900123 082522-D.DEBORD 78.63 08/22/2022 203 GUMROAD-BOOKS FIRST NATIONAL BANK 900123 082522-J.WEISS 24.00 08/22/2022 204 TARGET-CANDY, WATER,GIFT CARDS FIRST NATIONAL BANK 900123 082522-J.WEISS 90.09 08/22/2022 205 TARGET-FRIENDS OF HARRY POTTER FIRST NATIONAL BANK 900123 082522-J.WEISS 123.86 08/22/2022 206 JEWEL-POPCORN, BOWLS FIRST NATIONAL BANK 900123 082522-M.CURTIS 13.85 08/22/2022 207 AMAZON-RAFFLE TICKETS FIRST NATIONAL BANK 900123 082522-S.AUGUSTINE 15.54 08/22/2022 208 AMAZON-CHOCOLATE BALLS FIRST NATIONAL BANK 900123 082522-S.AUGUSTINE 33.96 08/22/2022 209 AMAZON-CONTACT LENS SOLUTION, FIRST NATIONAL BANK 900123 082522-S.AUGUSTINE 225.63 08/22/2022 210 AMAZON-CANDY FIRST NATIONAL BANK 900123 082522-S.AUGUSTINE 120.68 GJ-220831LB 09/01/2022 05 August 2022 Deposits 400.00 _________________________________ TOTAL PERIOD 04 ACTIVITY 726.24 400.00 05 AP-220912 09/06/2022 01 BOOKS BAKER & TAYLOR 105202 2036897861 636.81 AP-220925M 09/22/2022 291 DOLLAR TREE-SUPPLIES FOR HARRY FIRST NATIONAL BANK 900124 092522-J.WEISS 43.75 09/22/2022 292 AMAZON-TABLE COVERS FIRST NATIONAL BANK 900124 092522-S.AUGUSTINE 80.86 09/22/2022 293 AMAZON-TABLE COVER REFUND FIRST NATIONAL BANK 900124 092522-S.AUGUSTINE 32.99 09/22/2022 294 MENARDS#49899-PLANTS, SOIL FIRST NATIONAL BANK 900124 092522-S.AUGUSTINE 22.11 GJ-220930LB 10/04/2022 05 Sept 2022 Deposits 100.00 _________________________________ TOTAL PERIOD 05 ACTIVITY 783.53 132.99 06 AP-221025M 10/18/2022 373 MENARDS#44442-MULCH FIRST NATIONAL BANK 900125 102522-D.DEBORD 26.52 10/18/2022 374 MENARDS#44444-MULCH, GRAVEL FIRST NATIONAL BANK 900125 102522-D.DEBORD 24.90 10/18/2022 375 MENARDS#092222-FALL DECOR FIRST NATIONAL BANK 900125 102522-D.DEBORD 92.37 10/18/2022 376 DOLLAR TREE-FRENDS FIRST NATIONAL BANK 900125 102522-J.WEISS 23.75 10/18/2022 377 AMAZON-BOOKS FIRST NATIONAL BANK 900125 102522-M.CURTIS 97.32 10/18/2022 378 BRICKS R US-2 CONCRETE BRICKS FIRST NATIONAL BANK 900125 102522-S.AUGUSTINE 65.37 GJ-221031LB 11/02/2022 05 Oct 2022 Deposits 471.50 _________________________________ TOTAL PERIOD 06 ACTIVITY 330.23 471.50 TOTAL ACCOUNT ACTIVITY 4,474.38 1,397.49 ENDING BALANCE 52,198.9518 This page intentionally left blank. % of Fiscal Year8% 17% 25% 33% 42% 50%Year-to-Date FISCAL YEAR 2023 ACCOUNT NUMBER DESCRIPTION May-22 June-22 July-22 August-22 September-22 October-22 Totals BUDGET % of BudgetLIBRARY OPERATIONS REVENUESTaxes82-000-40-00-4000 PROPERTY TAXES 44,628377,451 15,40627,464341,193 7,663 813,805 822,463 98.95%82-000-40-00-4083 PROPERTY TAXES-DEBT SERVICE45,978388,869 15,87228,295351,515 7,894 838,423 844,771 99.25%Intergovernmental82-000-41-00-4120 PERSONAL PROPERTY TAX3,996 - 2,877 328 - 3,875 11,075 8,000 138.44%82-000-41-00-4160 FEDERAL GRANTS870 - 840 - - - 1,710 -0.00%82-000-41-00-4170 STATE GRANTS- - - 31,761- - 31,761 21,151 150.16%Fines & Forfeits82-000-43-00-4330 LIBRARY FINES1,156 38 89 315 67 199 1,864 1,000 186.35%Charges for Service82-000-44-00-4401 LIBRARY SUBSCRIPTION CARDS2,212 730 569 2,987 628 2,519 9,645 8,500 113.47%82-000-44-00-4422 COPY FEES299 168 210 382 121 163 1,344 3,000 44.79%Investment Earnings82-000-45-00-4500 INVESTMENT EARNINGS238 326 447 602 2,130 910 4,652 1,000 465.17%Miscellaneous82-000-48-00-4820 RENTAL INCOME- - - - - - -500 0.00%82-000-48-00-4850 MISCELLANEOUS INCOME306 1,020 200 106 187 191 2,011 2,750 73.13%Other Financing Sources82-000-49-00-4901 TRANSFER FROM GENERAL7,245 2,022 2,022 2,022 2,303 2,022 17,637 23,638 74.61%TOTAL REVENUES: LIBRARY 106,928 770,624 38,53294,263698,144 25,4361,733,928 1,736,773 99.84%LIBRARY OPERATIONS EXPENDITURESSalaries & Wages82-820-50-00-5010 SALARIES & WAGES21,92323,45722,76022,37233,55822,372146,443 291,111 50.30%82-820-50-00-5015 PART-TIME SALARIES14,77514,33914,67916,33321,98111,75193,858 213,000 44.06%Benefits82-820-52-00-5212RETIREMENT PLAN CONTRIBUTION1,951 2,098 2,026 1,991 2,987 1,991 13,043 26,240 49.71%82-820-52-00-5214 FICA CONTRIBUTION2,722 2,806 2,777 2,862 4,150 2,512 17,829 37,585 47.44%82-820-52-00-5216 GROUP HEALTH INSURANCE15,6087,030 4,943 12,0739,612 8,218 57,483 102,663 55.99%82-820-52-00-5222 GROUP LIFE INSURANCE47 47 47 30 69 49 290 586 49.52%82-820-52-00-5223 DENTAL INSURANCE624 595 412 930 646 646 3,852 7,135 53.99%82-820-52-00-5224 VISION INSURANCE85 85 85 58 131 91 535 1,051 50.92%82-820-52-00-5230 UNEMPLOYMENT INSURANCE295 - - - 281 - 576 1,000 57.58%82-820-52-00-5231 LIABILITY INSURANCE6,950 2,022 2,022 2,022 2,022 2,022 17,061 22,638 75.37%Contractual Services82-820-54-00-5401 ADMINISTRATIVE CHARGEBACK- - - - - - -15,000 0.00%82-820-54-00-5412 TRAINING & CONFERENCES320 - - - - - 320 3,000 10.67%YORKVILLE PUBLIC LIBRARYFISCAL YEAR 2023 BUDGET REPORTFor the Month Ended October 31, 202219 % of Fiscal Year8% 17% 25% 33% 42% 50%Year-to-Date FISCAL YEAR 2023 ACCOUNT NUMBER DESCRIPTION May-22 June-22 July-22 August-22 September-22 October-22 Totals BUDGET % of BudgetYORKVILLE PUBLIC LIBRARYFISCAL YEAR 2023 BUDGET REPORTFor the Month Ended October 31, 202282-820-54-00-5415 TRAVEL & LODGING- 83 - 20 - - 103 1,500 6.85%82-820-54-00-5426 PUBLISHING & ADVERTISING- - - - - - - 2,500 0.00%82-820-54-00-5440 TELECOMMUNICATIONS125 695 445 570 125 125 2,085 8,000 26.06%82-820-54-00-5452 POSTAGE & SHIPPING- 16 116 16 263 18 428 750 57.13%82-820-54-00-5453BUILDING & GROUND CHARGEBACK536 536 536 536 536 536 3,214 6,428 50.00%82-820-54-00-5460 DUES & SUBSCRIPTIONS829 1,262 194 1,379 15 197 3,877 11,000 35.24%82-820-54-00-5462 PROFESSIONAL SERVICES1,617 3,570 1,275 1,331 1,864 107 9,764 40,000 24.41%82-820-54-00-5466 LEGAL SERVICES- - - - - - - 3,000 0.00%82-820-54-00-5468 AUTOMATION2,679 - 4,746 - - 4,791 12,215 21,000 58.17%82-820-54-00-5480 UTILITIES- - 2,026 - 3,326 - 5,352 23,320 22.95%82-820-54-00-5495OUTSIDE REPAIR & MAINTENANCE- 6,013 2,408 762 5,484 1,088 15,755 50,000 31.51%82-820-54-00-5498 PAYING AGENT FEES- 1,689 - - - - 1,689 1,700 99.32%Supplies82-820-56-00-5610 OFFICE SUPPLIES- 448 57 196 1,400 74 2,175 8,000 27.19%82-820-56-00-5620 OPERATING SUPPLIES- 336 - 392 - - 728 4,000 18.21%82-820-56-00-5621 CUSTODIAL SUPPLIES- 440 577 569 223 259 2,068 7,000 29.55%82-820-56-00-5635COMPUTER EQUIPMENT & SOFTWARE- - - - 420 1,650 2,070 3,000 69.00%82-820-56-00-5671 LIBRARY PROGRAMMING- - - - 89 - 89 2,000 4.46%82-820-56-00-5675 EMPLOYEE RECOGNITION- 63 - - - - 63 300 20.84%82-820-56-00-5685 DVD'S- - - - - - - 500 0.00%82-820-56-00-5686 BOOKS- 599 273 115 - - 986 1,500 65.73%2006 Bond82-820-84-00-8000 PRINCIPAL PAYMENT- - - - - - - 75,000 0.00%82-820-84-00-8050 INTEREST PAYMENT- 6,556 - - - - 6,556 13,113 50.00%2013 Refunding Bond82-820-99-00-8000 PRINCIPAL PAYMENT- - - - - - - 675,000 0.00%82-820-99-00-8050 INTEREST PAYMENT- 42,100 - - - - 42,100 84,200 50.00%TOTAL FUND REVENUES106,928 770,624 38,532 94,263 698,144 25,436 1,733,928 1,736,773 99.84%TOTAL FUND EXPENDITURES71,085 116,883 62,405 64,557 89,181 58,496 462,607 1,763,820 26.23%FUND SURPLUS (DEFICIT)35,843 653,742 (23,874) 29,706 608,963 (33,060) 1,271,320 (27,047) LIBRARY CAPITAL REVENUES84-000-42-00-4214 DEVELOPMENT FEES5,650 8,000 4,500 11,150 10,000 27,650 66,950 50,000 133.90%84-000-45-00-4500 INVESTMENT EARNINGS15 15 15 16 16 15 92 350 26.19%20 % of Fiscal Year8% 17% 25% 33% 42% 50%Year-to-Date FISCAL YEAR 2023 ACCOUNT NUMBER DESCRIPTION May-22 June-22 July-22 August-22 September-22 October-22 Totals BUDGET % of BudgetYORKVILLE PUBLIC LIBRARYFISCAL YEAR 2023 BUDGET REPORTFor the Month Ended October 31, 202284-000-48-00-4850 MISCELLANEOUS INCOME- 26 - - - - 26 -0.00%TOTAL REVENUES: LIBRARY CAPITAL5,665 8,040 4,515 11,16610,01627,66567,067 50,350 133.20%LIBRARY CAPITAL EXPENDITURES84-840-54-00-5460 E-BOOK SUBSCRIPTIONS- - - - - - -3,500 0.00%84-840-56-00-5635COMPUTER EQUIPMENT & SOFTWARE- - 180 - 308 5,000 5,488 25,000 21.95%84-840-56-00-5683 AUDIO BOOKS- 345 180 105 10 40 680 3,500 19.42%84-840-56-00-5684 COMPACT DISCS & OTHER MUSIC- - - - - - -500 0.00%84-840-56-00-5685 DVD'S- 256 637 173 130 196 1,391 3,000 46.37%84-840-56-00-5686 BOOKS- 2,391 1,827 4,728 2,599 5,140 16,685 50,000 33.37%TOTAL FUND REVENUES5,665 8,040 4,515 11,16610,01627,66567,067 50,350 133.20%TOTAL FUND EXPENDITURES- 2,991 2,824 5,006 3,046 10,37624,244 85,500 28.36%FUND SURPLUS (DEFICIT)5,665 5,049 1,692 6,160 6,970 17,28942,824 (35,150) 21 This page intentionally left blank. May June July August September October November December January February March April202220222022202220222022202220222023202320232023Library Operations Old Second $ 503,901 $ 797,910 $ 762,781 $ 738,833 $ 1,062,151 $ 1,033,664 Building Development FeesOld Second 177,739 179,331 184,522 184,032 192,152 191,291 Library Operations Illinois Funds 283,566 283,827 284,214 316,514 317,169 317,993 Total: $ 965,205 $ 1,261,067 $ 1,231,517 $ 1,239,379 $ 1,571,471 $ 1,542,947 $ - $ - $ - $ - $ - $ - PAYROLL1ST PAY PERIOD20,523$ $ 20,446 $ 21,065 $ 21,830 $ 21,183 $ 19,983 2ND PAY PERIOD20,848 22,254 21,177 21,729 20,040 18,643 3RD PAY PERIOD - - - - 21,454 - Total41,371$ 42,699$ 42,242$ 43,558$ 62,676$ 38,626$ -$ -$ -$ -$ -$ -$ YORKVILLE PUBLIC LIBRARYCASH STATEMENTAs of October 31, 2022FISCAL YEAR 202322 October YTD % of FY 2023 Actual Actual Budget Budget YTD Actual % Change LIBRARY OPERATIONS FUND (82) Revenues Property Taxes 15,557$ 1,652,228$ 99.10% 1,667,234$ 1,600,486$ 3.23% Intergovernmental Personal Property Replacement Tax 3,875$ 11,075$ 138.44%8,000$ 6,329$ 75.01% Federal & State Grants -33,471 158.25% 21,151 25,722 30.13% Total Intergovernmental 3,875$ 44,547$ 152.81% 29,151$ 32,051$ 38.99% Library Fines 199$ 1,864$ 186.35%1,000$ 4,112$ -54.68% Charges for Services Library Subscription Cards 2,519$ 9,645$ 113.47%8,500$ 6,592$ 46.31% Copy Fees 163 1,343 44.78%3,000 1,629 -17.52% Total Charges for Services 2,682$ 10,989$ 95.55% 11,500$ 8,221$ 33.67% Investment Earnings 910$ 4,652$ 465.17%1,000$ 722$ 544.55% Reimbursements/Miscellaneous/Transfers In Miscellaneous Reimbursements -$-$0.00%-$-$0.00% Rental Income --0.00%500 75 -100.00% Miscellaneous Income 191 2,011 73.13%2,750 1,501 34.00% Transfer In 2,022 17,637 74.61% 23,638 14,757 19.52% Total Miscellaneous & Transfers 2,213$ 19,648$ 73.07% 26,888$ 16,333$ 20.30% Total Revenues and Transfers 25,436$ 1,733,927$ 99.84% 1,736,773$ 1,661,925$ 4.33% Expenditures Library Operations 58,496$ 462,607$ 26.23%1,763,820$ 426,402$ 8.49% 50 Salaries 34,123 240,301 47.67% 504,111 211,977 13.36% 52 Benefits 15,528 110,669 55.64% 198,898 93,823 17.96% 54 Contractual Services 6,861 54,801 29.27% 187,198 55,566 -1.38% 56 Supplies 1,983 8,179 31.10% 26,300 4,924 66.10% 99 Debt Service -48,656 5.74% 847,313 60,113 -19.06% Total Expenditures and Transfers 58,496$ 462,607$ 26.23% 1,763,820$ 426,402$ 8.49% Surplus(Deficit)(33,060)$ 1,271,320$ (27,047)$ 1,235,523$ *October represents50% of fiscal year 2023 YORKVILLE PUBLIC LIBRARY STATEMENT OF REVENUES, EXPENDITURES AND TRANSFERS For the Month Ended October 31, 2022 * Fiscal Year 2022 For the Month Ended October 31, 2021 23 YPL Director’s Report for October 2022 Past & Upcoming Events/Programs Fall Reading Program: Read with Rusty - Sponsored by Chicago Steel Hockey Team The 4-week reading power play is open to children ages 14 and under and is designed to promote a lifelong love for reading, literacy, and hockey through partnerships with local libraries and schools. Read with Rusty encourages children to read outside the classroom by rewarding them for reaching their goals over the 4-week timeframe from Monday, October 18 to Sunday, November 14. Students that achieve their reading goals will receive a complimentary ticket to a Chicago Steel hockey game (USHL) at Fox Valley Ice Arena and a Chicago Steel lunchbox. Additionally, club members can join the Steel for a virtual reading session on either December 1 at 6:00 PM or December 8 at 6:00 PM. STOP BY THE YOUTH SERVICE DEPT. FOR YOUR READING LOG. The Hix Brothers Ukulele Band was here on Nov 7 for a 5:00 concert. There were 85 people in attendance and their music and singing was exceptional as ever. This program was sponsored by the Friends of the Library. We had a very small attendance for our Women’s Health series program on 11/3. Staff believes that the start time of the program might have kept people from attending. The next program will be moved to a time during the daytime hours in hopes of a better attendance. On 11/9 we hosted The Life of Charles Schulz in celebration of the 100th birthday of Peanuts creator, Charles Schulz. This program was sponsored by the Friends of the Library. Computer classes for seniors in November will feature Google Tools, Chrome, and Video Conferencing. 4-H Science Explorers - DNA Bracelets program 11/29 at 4:30 What makes you… you? Your genes! Genes are the code in each of the cells in your body that decide your different traits: what color your hair is, how tall you will grow, and all kinds of other things about you. Join us to create your own DNA bracelet by answering questions about what makes you unique! After you answer these questions, you will see that your DNA bracelet is uniquely yours! Please see the attached flyers for November programs for kids, teens, and adults. Outreach We hosted a Lifecycle Living Open House for the City. There was 20+ community members in attendance and 15 community support services members to answer any questions or concerns from the attendees. This open house was held from 3-5 and attendees were also encouraged to complete an online survey about ageing in place within the community. We have been invited to a Meet the Staff open house at Heritage Woods on 11/1 from 2-4. 3-4 people will attend from the Library to see how we can work together on future projects and more outreach. There are now 6-8 residents from Cedarhurst and Heritage Woods that are requiring homebound delivery. We will be asking the Friends for help with this service since it falls to Sharyl to provide, and she has been very short staffed for the past few months. 24 Library Operations Trico has been here for several days during October for repairs, service, and more exploration on the HVAC. There will be several large bills coming up this month and next. One of the days that the Trico workers were here, Tom sent over pizzas for his workers and our staff. Imperial Services have been doing a good job cleaning the library. We have had a few minor issues that I have brought to their attention that have quickly been resolved. There was a walk through with supervisors to see how their crew is doing. They will be back in a couple of months. ADS was called to investigate an alarm code we are continuing to encounter when setting the alarm in the evening. Their technician came in and replaced 2 motion sensors in the children’s programming area of the library, but we are still having issues. The technician will be back to split some of the zones because of overload. At the 11/7 admin weekly meeting at city hall, I learned that Steve Raasch will be going to Oswego in a full-time capacity. There are no current plans on what will happen to this position. Staff One of our part time Children’s clerks welcomed their first baby on their birthday, 11/3. They will be on leave for a few weeks. Staff is putting together a gift basket for the new mom. We had 12 staff members participate in our annual Halloween costume contest. The grand prize winner was a staff member dressed as Maleficent (Disney villain) Other The Library will be closing at 5:00 on Wed, Nov 23 and all-day Thurs, Nov 24 in observation of Thanksgiving. The library is open on Friday, Nov 25. We have a collection box in our foyer for Wamecca’ s girls’ group: Girls Rule The World. They are collecting feminine products to help end period poverty. Items will be provided to local shelters and agencies. I received a tour of the new city hall from Steve on 10/17. They are looking to move in some time in late winter/early spring. They are experiencing shipping delays on equipment. Finally finalized the treasure bond with FNIC out of Plano. We ended up insuring with Liberty Mutual. Attended an online seminar for a demonstration on new software that will replace our online catalog. TBD on a go live date. We are a period product collection drop off location again this year for Wamecca’ s Girls Run the World group. The collection box is in the foyer. Attended the quarterly Delegate Assembly meeting for PrairieCat. It is estimated that our yearly fee for participation will increase by 14.34% to almost $20,000. We have had some difficulty with a group of YHS students’ afterschool while they wait for their ride. After several days and attempts of staff to try to quiet the group down, I have asked the main rule 25 breaker to exit the library and return when I can speak to their parent/guardian about their behavior. He has repeatedly tried to enter the library after that conversation, but I have made it clear that he will not be allowed back until I have that conversation. I have reached out to one of the Dean of Students at the YHS about this group of students. They were able to identify them and said they would be reaching out to their parents about the afterschool behavior and would get back to me. I attended a RAILS workshop on “Not who but how: dealing with challenging situations” at the Messenger Public Library. Attended the Local Directors Group meeting at the Plano Public Library today. We discussed book challenges, levy, and grants. We were treated to a tour of the library. Marketing Katelyn has been busy corresponding with potential sponsors for our annual Friends of the Library Mini Golf FUN Raiser. She sent out over 200 packets to a list from the chamber of commerce and she has also contacted business owners by email as well. She was able to book a main event sponsor – Metronet. If you know any business owners who would like to sponsor a hole or donate to our raffle, please have them contact Katelyn Gregory at kgregory@yorkville.il.us October 2022 Programs Youth Programs: 17 Children’s programs with 387 attending: 2 book clubs, 5 story times, Literacy Center, Window Art, Lego kits, Read with Paws, Preschool Zone, Escape room, Farmacy, Tots and Toddlers, Halloween tots, interactive movie. 6 passive Children’s program with 64 attending: color pages, Biz Boo, Makerspace, pumpkin hunt, contest, Facebook Spanish Story time, M&M guess 5 Teen program with 24 attending: TAG, Teen Book club, Lego, Dungeons & Dragons, Harry Potter book club. 1 passive Teen programs with 15 attending: makerspace Adult Programs: 25 programs with 213 attending 10/4 Threads 4 10/4 Books & Cooks Book Club 9 10/5 Computers for seniors 4 10/5 Helping Navigate Medicare 4 10/5 Helping Navigate Medicare 12 10/6 Dungeons & Dragons 6 10/6 Chair Yoga 17 10/7 Roaming Readers 5 10/8 Helping Navigate Medicare 6 10/12 Computers for Seniors 4 10/12 Lunch Bunch 5 10/13 Chair Yoga 16 26 10/13 Dungeons & Dragons 6 10/18 Makerspace am 8 10/18 Makerspace pm 12 10/19 Computers for Seniors 4 10/20 Chair Yoga 19 10/20 Dungeons & Dragons 4 10/20 Men’s Book Club 13 10/24 Horror Book Club 13 10/25 Creative Writing 6 10/26 Computers for Seniors 5 10/27 Dungeons & Dragons 7 10/27 Chair Yoga 19 10/31 Monday Movie 5 2 passive programs with 53 attending (puzzle, art display) Meeting Room Usage: Rentals-1-; Library use-19 Zoom meets-5; Community Use-11 Board room Use: 11 Museum pass: 12 Volunteers- Friends of the Library are operating the Lobby book sale, set up for the Annual Used Book Sale and have been continuing to index the KCR Obits 27 For more informaƟon on Yorkville Public Library’s Children’s programs Call Us: 630‐553‐4354 ext. 108 Check out our Facebook or our TwiƩer @Yorkvillekidsread RegistraƟon is now online!! Sign up for programs at hƩp://www.yorkville.lib.il.us Sun Mon Tue Wed Thu Fri 1 2 3 4 6 7 8 9 10 11 13 14 15 16 17 18 20 21 22 23 24 25 27 28 29 30 Sat 5 12 19 26 CLOSED CLOSED LEGO Kits November 7-10 RegistraƟon Required *SEE WEBSITE DROP IN STORY TIME 10:30 @ YPL DROP IN STORY TIME 10:30 @ YPL DROP IN STORY TIME 10:30 @ YPL Read With Paws 10:30-11:30 Contact lib for appointment time Escape Room This Escape Adventure is available the entire m o n th o f Novem ber. Contact the library for an appointm ent. T.A.G. @ 2:45 T.A.G. @ 2:45 BOOK CLUB (GRADE 3-5) 4:30-5:00 RegistraƟon Required BOOK CLUB (GRADE 3-5) 4:30-5:00 RegistraƟon Required Literacy Centers Tuesday—Friday *Drop In * YA Book Club 4:30-5:00 RegistraƟon Required Tots and Toddlers @ 10:30 RegistraƟon Required BOOK CLUB (1‐2) 4:30‐5:00 RegistraƟon Required Preschool Zone 10:30 or 1:30 RegistraƟon Required CLOSING @ 5:00 BOOK CLUB (1‐2) 4:30‐5:00 RegistraƟon Required VIRTUAL 3D PRINTING *SEE WEBSITE* Tots and Toddlers @ 10:30 RegistraƟon Required HARRY POTTER BOOK CLUB 4:30‐5:30 RegistraƟon Required Dungeons & Dragons 4:00‐6:00 RegistraƟon Required Window Art(November 1-4) Contact the library for an appointment Dungeons & Dragons 4:00‐6:00 RegistraƟon Required Dungeons & Dragons 4:00‐6:00 RegistraƟon Required LiƩle Fox Clubhouse Story Time @ 11:00 Dungeons & Dragons 4:00‐6:00 RegistraƟon Required Facebook Spanish Story Time at 10:00 am Facebook Spanish Story Time at 10:00 am Scholarships, Grants, Loans Webinar @7:00 RegistraƟon required 4H Science Explorers (ages 5‐8) Tuesday, Nov 29 4:30‐5:00 RegistraƟon Required TEEN Card Making 2:45-3:45 RegistraƟon Required *SEE WEBSITE 28 ►JOIN Upcoming Special Events Special Events, Informational Programs, BookClubs, Creative Outlets, & Social Groups The Box in the Woods By Maureen Johnson November Creative Programs AAdult Servicesdult Services upcoming programs YYoorkville Prkville Public Lublic Libraribraryy NoNovv. 2022. 2022 Yorkville Public Library 902 GAME FARM RD, YORKVILLE, Illinois 60560 630-553-4354 www.yorkville.lib.il.us/ 29 Educational & Social ProgramsEducational & Social Programs 30 YORKVILLE STATISTICS FOR FY23 PRAIRIECAT All Transacti ons web renewals web holds checkout s+ renewals checkout s renewals all holds placed holds filled checkins Items lent to other libraries Items borrowe d from other libraries Items to Reciproc al Borrower s atYorkvill e Items added Patrons added MAY 12219 460 1308 5269 4982 287 373 1350 5227 574 1041 332 534 78 JUNE 16482 553 1772 8341 7965 376 366 1772 6001 598 1427 388 365 212 JUL 17916 1007 1774 8060 7682 378 311 1786 7759 534 1428 521 362 166 AUG 17223 783 1895 7403 6991 412 389 1770 7660 650 1387 416 317 152 SEP 13913 780 1651 5948 5547 401 435 1793 5737 659 1478 378 317 106 OCT 12894 880 1530 5510 5125 385 337 1530 5516 581 1249 348 443 82 NOV DEC JAN FEB MAR APR Totals ANCESTRY E-READ IL OMNI OCLC SEARCHES HITS E-BOOK E-AUDIO USERS E-BOOK E-AUDIO USERS VIDEO LENT BORROWED MAY 20 9 28 108 31 729 598 317 0 17 3 JUN 18 6 28 81 39 787 661 310 0 10 23 JUL 30 33 24 110 35 728 687 333 0 18 11 AUG 22 78 25 80 34 794 662 333 0 20 20 SEP 11 23 14 92 33 739 592 336 0 18 17 OCT 30 28 26 78 43 748 699 342 0 NOV DEC JAN FEB MAR APR Totals 31 FY 2021 ATTENDANCE MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR PATRON DOOR COUNT 5630 5954 4970 5441 4747 4159 CURBSIDE PATRONS 16 18 3 8 18 4 HOME DELIVERY 2 2 1 2 4 9 CARDS ISSUED THROUGH WEBSITE 9 24 13 19 12 4 CHILDREN'S AGE 0-5 PROGRAMS 8 18 18 8 7 9 AGE 0-5 ATTENDANCE 198 201 135 146 214 202 CHILDREN'S AGE 6-11 PROGRAMS 7 18 15 8 8 8 AGE 6-11 ATTENDANCE 126 238 315 143 138 185 NUMBER OF CHILDREN'S PASSIVE PROGRAMS 3 3 4 5 6 6 CHILDREN'S PASSIVE PROGRAM ATTENDANCE 332 436 463 525 505 640 NUMBER OF YA PROGRAMS 3 4 10 6 4 5 YA PROGRAM ATTENDANCE 53 75 66 45 24 NUMBER OF YA PASSIVE PROGRAMS 2 1 2 2 1 YA PASSIVE PROGRAM ATTENDANCE 6 1 7 13 15 YOUTH SUMMER/WINTER READING 218 NUMBER OF ADULT PROGRAMS 17 19 17 21 25 25 ADULT PROGRAM ATTENDANCE 164 212 177 179 240 213 NUMBER OF ADULT PASSIVE PROGRAMS 1 3 3 4 2 ADULT PASSIVE PROGRAM ATTENDANCE 3 52 61 73 53 ADULT SUMMER/WINTER READING 43 MEETING RM. RENTAL/COMMUNITY USE 2 2 5 12 MEETING ROOM USE:24 14 21 15 21 19 BOARD ROOM USE 4 6 3 13 16 11 STUDY ROOM USE 65 69 41 50 82 92 MUSEUM PASS 9 14 22 22 6 12 YOUTH COMPUTER SESSIONS 18 37 25 25 16 61 ADULT COMPUTER SESSIONS 194 229 218 248 191 192 FRIENDS VOLUNTEER HOURS 39 50 62.5 YOUTH VOLUNTEER HOURS IPLAR NOTES: COUNT LIVE (SYNCRONOUS) VIRTUAL PROGRAMS AS PROGRAM ATTENDANCE COUNT VIEWS OF RECORDED (ASYNCRONOUS) VIRTUAL PROGRAMS AS PASSIVE PROGRAM ATTENDANCE 32 Monthly Statistics October 2022 New Cardholders Added 2022: 82 2021: 75 Change: +17.14% Technology Stats Events and Programs 2022: 56 2021: 39 Change: +60% Items Added 2022: 443 2021: 400 Change: +10.75% Events and Program Attendance 2022: 1,332 2021: 927 Change: +43.69% 2022: 1,551 2021: 1,444 Change: +19.31% Digital Checkouts 2022: 253 2021: 205 Change: +23.41% Computer Use 2022: 4,695 2021: 3,944 Change: +19.04% Website Hits Checkouts 2022: 6,390 2021: 6,239 Change: +25.08% Visits 2022: 4,159 2021: 4,624 Change: -6.39% 33 To: Board of Trustees From: Shelley Augustine – Library Director Date: Oct 17, 2022 Subject: Library Director’s Evaluation Goal #1 Goal #1 “Explore options for determining library card calculations for non-residents to obtain a library card at a reasonable cost. Findings to be presented at the November board meeting” Approximately one million people in Illinois do not have access to public library services, because they are not taxed for library service by a local governing agency. These untaxed Illinois residents are referred to as "nonresidents" in the Illinois Library Laws and Rules. At the time of this memo, we currently have 80 valid non-resident cards that represent 50 households. 9 of those households represent the Veterans Disability Exemption. Section 3050.20 of the Illinois State Administrative Code requires that each public library make an annual decision whether to participate in the state’s nonresident fee program or not. If a Library participates, it must also set the fee nonresidents will pay for their card, which must be at least equal to the cost paid by the residents. Administrative rules [23 Ill. Adm. Code 3050] determine where non-residents must go to purchase their non-resident card. These same rules also delineate formula options that library boards should use in calculating the library’s non-resident fee. Section 3050.60 Non-Resident Fee Formula set by the Illinois State Library. General Mathematical Formula 1) To determine the minimum non-resident fee, a local library should divide the library income from public property tax sources or its equivalent by the local population to determine the cost of service per capita a. 1,675,234 (income) divided by 21,533 (US Census 2020) X 3.03 (Persons per household – US Census 2020) = $235.73 Tax Bill Methods 1) Non-Resident Taxpayer: The library tax rate or equivalent, including all special levies, is applied to the non-resident property owner's principal residence assessed valuation on an individual, case by case basis. The most recent property tax bill will 34 be used. The property owner will pay the same amount as would be paid if the property were in the library service area. a. Net taxable value x current tax rate (.0026777) = Cost of non-resident card Adoption of the Average Non-Resident Fee in the System Area – 1) In public library service areas with a disproportionately large share of the property valuation in agricultural, industrial, mining, commercial or other non-residential property, the library board of trustees may ask the Director of the Illinois State Library for authorization to adopt as its non-resident fee the average non-resident fee in the system in which the library is located. I reached out to the Director of the Illinois State Library for clarification on the Adoption of the Average Non-Resident Fee option. Greg McCormick, Director of the Illinois State Library took a look at our service area map at Illinois Public Library Service Area Populations (arcgis.com) and he said it does appear that there is likely substantial farm and non-residential property within our library’s service area. He directed me to Kendall County Assessor’s Office for determining the valuation of this property in comparison to the residential property that supports our library’s levy calculation. He stated that if that valuation substantially exceeds the valuation of the residential property, we could possibly adopt the average systemwide non-resident fee with approval from his office. The information I received from the assessor’s office determined that our estimated EAV report by library service area is comprised of 86.182% residential, 8.444% commercial, 3.617% farm, 1.518% industrial, and .240% state railroad contributions. This report is included in the packet. After evaluating the 3 options, I recommend that we continue to offer non-resident cards for our library’s service area using the Tax Bill Method. This is the most equitable and fair method for our community. *There is also the decision the board must make regarding the Card for Kids Act for all non- resident students. Back in July I reported that the Illinois General Assembly recently enacted Public Act 102-0843 where “The board may adopt regulations waiving the nonresident fee for persons under the age of 18.” This is not a mandated law, unlike the Cards for Kids Act which requires libraries to issue cards to non-resident kids who also qualify for the Free & Reduced Lunch Program or household incomes that fall below the income threshold based on the Dept. of Agriculture. At the time I reported on this act, we were awaiting guidance from the Illinois State Library. I have since heard from the director that they will not likely adopt administrative rules for this. They will be updating the FAQ document for non-resident services (attached to this packet). This is rather a straightforward option for consideration by library boards in that all other requirements in rule or law remain in place for any individual seeking a library card. The board can simply opt to not charge anyone under the age of 18 a non-resident fee for the ensuing 12 35 months when they are taking their annual action to offer and set the fee for such services offered to those outside of the library’s service area. 36 This page intentionally left blank. Frequently Asked Questions (FAQ) about Public Library Non-Resident Services Illinois State Library August 2021 Currently, approximately 1 million people (right at 8% of the state’s population) reside in areas that are not taxed for public library service. This FAQ provides guidance from current statute and administrative rule. 1. In the context of public library service, what do the terms “non-resident” and “non- resident card” mean? "Non-resident" means an individual residing in Illinois who does not have his or her principal residence within the public library service area. "Non-resident library card" means the library card purchased by an individual residing in an area not taxed for public library service from a participating public library. (23 Ill. Adm. Code 3050.10) 2. What are the responsibilities of a public library board when deciding whether to issue non- resident cards? The public library board must decide annually whether to issue non-resident library cards during the ensuing 12 months. If they decide to issue non-resident cards, they must also decide which of three fee options will determine cost of the card from the library. (23 Ill. Adm. Code 3050.60) Once these decisions have been made, the board shall notify the regional library system within 30 days and let them know if they will be participating in the non-resident program, along with the effective dates and fee formula. (23 Ill. Adm. Code 3050.20) The regional library systems, IHLS and RAILS, maintain lists showing library participation. They also submit lists of participating and non-participating libraries, as of July 1 of each year, in their annual report submissions to the Illinois State Library. (23 Ill. Adm. Code 3050.30) 3. If there are not any unserved areas nearby, does a library still need to decide whether or not to issue non-resident cards every year? Yes. The public library board of trustees shall annually take action to decide whether to issue non-resident library cards during the ensuing 12 months. (23 Ill. Adm. Code 3050.20) This decision needs to be made annually, even if there are not any nearby unserved areas. 4. May a public library choose not to participate in the non-resident card program? Yes. Public libraries are not required to participate in the non-resident library card program. Non- participation in the non-resident library card program does not preclude a public library from applying for and receiving grant funds from the Illinois State Library as long as the public library complies with requirements of the specific grant program. (23 Ill. Adm. Code 3050.20 (e)) 5. Is it possible for a library board to opt out of the non-resident program but allow its library foundation to purchase cards for non-residents? No. The public library board of trustees shall annually take action to decide whether to issue non- resident library cards during the ensuing 12 months. (23 Ill. Adm. Code 3050.20 (a)) Once a library board opts out of the non-resident program, no non-resident cards can be issued. 6. Is a library allowed to issue a library card to a non-resident staff member at the library as a staff benefit? Yes. Both the Illinois Local Library Act (75 ILCS 5/4-7 (7)) and the Public Library District Act of 1991 (75 ILCS 16/30-55.35 (a)) permit the library board to fix employee compensation. Since the term “compensation” is not defined, library boards may issue library cards to non-resident library employees as part of their compensation. 37 7. May a public library issue a pro-rated library card to a non-resident who wants to use the library for only a few months? No. The administrative rules specify that the non-resident card shall be issued for 12 months. (23 Ill. Adm. Code 3050.50 (a)) The Public Library District Act of 1991 and the Illinois Local Library Act also specify that the non-resident card fee be at least equal to that paid by the residents of the library service area. (75 ILCS 5/4-7 (12) and 75 ILCS 16/30-55.60) 8. May a non-resident pay for a card in installment payments? Yes. A board may allow non-residents to pay for a card in installments, but the library must take action to ensure that the full price of the card is collected. 9. May a library issue discounted non-resident cards based on financial need? No. The Public Library District Act of 1991 and the Illinois Local Library Act require that the non- resident card fee be at least equal to that paid by the residents of the library service area. (75 ILCS 5/4-7 (12) and 75 ILCS 16/30-55.60) 10. When issuing non-resident cards, should a library charge one fee for the whole household or separate fees for each individual obtaining a card? One fee should be charged for the whole household, since this would be equitable to what is being paid by a household within the library service area. 11. What limitations may a library place on loans and services to its non-resident card holders? None. A valid non-resident library card shall accord the non-resident cardholder all the services the issuing public library provides to its residents including reciprocal borrowing privileges. (23 Ill. Adm. Code 3050.40 (b)) 12. May a person with a non-resident card participate in reciprocal borrowing? Yes. A valid non-resident library card shall accord the non-resident cardholder all the services the issuing public library provides to its residents including reciprocal borrowing privileges. (23 Ill. Adm. Code 3050.40 (b)). Equal treatment for both residents of a public library service area and those non-residents who choose to obtain a card for service at a participating library is the foundation of the non-resident card program. 13. What limitations may a library place on a non-resident card holder from another library? A public library may only impose the same reasonable restrictions permitted under the system’s resource sharing policy (IHLS Resource Sharing Policy and RAILS Resource Sharing Plan) as are imposed on the resident card holders of other libraries. (23 Ill. Adm. Code 3050.40 (b) 14. Can a library charge non-resident cardholders for additional services above and beyond the loaning of materials? Yes, if the fee is equitably applied to both residents and non-residents then it is allowable to charge non-residents an additional fee and as long as the service does not fall within the definition of reciprocal access (23 Ill. Adm. Code 3030.110) or violate the regional library system’s resource sharing policy (IHLS Resource Sharing Policy and RAILS Resource Sharing Plan). 15. Are libraries able to offer access to their electronic resources to non-resident patrons? Yes. Libraries may annually elect to offer non-residents access to E-Resources free of charge. The board may also decide which E-resources the card will allow the non-resident to access. E- resources access is separate from a traditional non-resident library card, and does not allow the non-resident to have the ability to check-out traditional circulating items; have access to interlibrary loan services; or the collections of other libraries in the state. (23 Ill. Adm. Code 3050.45) 16. A non-resident patron does not pay property taxes due to their status as a disabled veteran. Should they be charged for a non-resident card? 38 No. A veteran with a service-connected disability of at least 70% who is exempt from paying property taxes on their primary residence due to the Homestead exemption for veterans with disabilities (35 ILCS 200/15-169 (b-3) (3)) is entitled to a non-resident library card without a fee. Furthermore, an unmarried surviving spouse of a veteran who previously qualified for the exemption, as well as an unmarried surviving spouse of a service member killed in action are also entitled to a non-resident card without payment of a fee. The qualifying veteran or surviving spouse must present documentation from the county where they reside that indicates their residence is exempt from paying property taxes. (35 ILCS 200/15 (c) (c-1)) 17. Are disabled veterans who rent property in an unserved area able to get a non-resident card at no charge, as well? Yes. The non-resident fee shall not apply to veterans with a service-related disability of at least 70% who do not own their principal residence and who reside outside of a public library service area. The veteran shall present documentation of disability of at least 70% from the U.S. Department of Veterans Affairs when applying for their non-resident card. The surviving spouse of a deceased disabled veteran who previously had the fee waived would not be eligible to have the non-resident fee waived after the death of the veteran. (23 Ill. Adm. Code 3050.60 (d) (5)) 18. May a public library issue non-resident cards at no charge to all students in a school district? Public library boards have the authority to enter into intergovernmental agreements to provide non-resident service to other private or public entities, such as a school district. Issuing cards to students who are non-residents of the public library service area on anything other than an individual basis requires a contract or intergovernmental agreement between the public library and the school district. This intergovernmental agreement between the public library board and the school district board must include the principle of equity of cost of services and the assumption of financial responsibility by the school district for any loss of or damage to library materials provided under the agreement. 19. What is Cards for Kids? Once a library has opted to issue non-resident cards, the non-resident fee shall not be charged to non-resident pre-school (ages 3-5) through 12th grade students whose household income makes them eligible to receive free or reduced price lunches under the National School Lunch Program and the National School Breakfast Program, as determined by Income Eligibility Guidelines established by the U.S. Department of Agriculture (USDA). A qualifying student must present documentation from the school or school district that indicates the student’s eligibility for free or reduced price meals. The public library shall determine the applicability of the non-resident fee waiver to all non- resident students whose school or school district operates under the Community Eligible Provision (CEP) of the National School Lunch and School Breakfast Programs. The library has the option to waive the fee for all non-resident students who attend a school operating under CEP. If it is determined that the non-resident fee waiver does not apply to all students attending the school or school district that operates under CEP, the public library shall create a certification document that at a minimum includes current household size and current annualized income of that household. The form must be signed by an adult representative of the student applicant’s household. The public library shall review the certification document and waive the non-resident fee for applicants whose household income indicates that they are eligible for free or reduced price school meals under the income thresholds annually determined by the US Department of Education. (23 Ill. Adm. Code 3050.75) 20. Do homeschool students qualify for free of charge public library services under Cards for Kids? Yes, if the student applicant’s household meets income eligibility guidelines. For homeschool students, the public library shall create a certification document that at a minimum includes current household size and current annualized income of that household and is signed by an 39 adult representative of the student applicant’s household. The public library shall review the certification document and waive the non-resident fee for applicants whose household income indicates that they would be eligible for free or reduced price school meals under the income thresholds annually determined by the US Department of Agriculture. (23 Ill. Adm. Code 3050.75 (d)) 21. What restrictions can a library place on a Cards for Kids non-resident card? The library card shall accord the student cardholder all the services the issuing library provides its residents, including reciprocal borrowing. The library card shall be issued in compliance with any policy or guidelines that the public library board has implemented for issuance of cards to minors. (23 Ill. Adm. Code 3050.75 (f)) 22. May a non-resident shop around for the least expensive library card? No. A non-resident shall apply for a non-resident library card at the closest public library. The factor for determining the closest public library shall be the residence of the non-resident. Non- residents shall apply at the participating public library in the school district in which the non- resident has his or her principal residence unless, due to the commonality of community interests, library services at another library that is physically closer may better serve the needs of the non- resident. (23 Ill. Adm. Code 3050.25 (a)) 23. If there are multiple participating libraries in the school district where the non-resident lives, are they able to choose which library to get a card at? No. If there are two or more public libraries in the school district in which a non-resident resides, the participating public libraries in that school district, in cooperation with the applicable regional library systems, shall determine the appropriate library service area for non-residents to make application for a non-resident library card. (23 Ill. Adm. Code 3050.25 (b)) 24. Where should a non-resident apply for service if there is not a participating library in the school district in which they reside? If there is no participating public library in the school district in which the non-resident resides, the applicable regional library systems that serve the school district shall, in cooperation with participating libraries in the general area of the school district, determine the non-resident service area. The factor to be used for determining a non-resident service area shall be the commonality of community interests that influence the activities of all the residents of the service area. (23 Ill. Adm. Code 3050.25 (c)) The commonality of community interests means activities involving, but not limited to, education, retail, commercial, cultural, civic, health facilities, financial institutions and recreation. (23 Ill. Adm. Code 3050.10) The non-resident patron should be allowed to obtain a card at a library that best serves their needs. The commonality of community interests also comes into play if the non-resident lives in a school district with one participating library, yet library services from another library that is physically closer may better serve the needs of the non-resident. (23 Ill. Adm. Code 3050.25 (a)) 25. Can a non-resident who owns or leases commercial property in a library service area obtain a non-resident library card? Yes. The non-resident fee shall be waived upon annual presentation of the most recent tax bill or a copy of the commercial lease of the taxable property that is within the library’s service area. (75 ILCS 5/4-7 (12) and 75 ILCS 16/30-55.60) 26. Can libraries issue non-resident cards to people who live in other tax-supported public library services areas in Illinois? The potential patron should be directed to the public library that has their principal residence within its boundaries. "Non-resident library card" means the library card purchased by an individual residing in an area not taxed for public library service from a participating public library. If a patron lives in an existing library service area, they would not be considered a “non-resident.” 40 (23 Ill. Adm. Code 3050.10) Due to reciprocal borrowing, it should not be necessary to have cards at different libraries. 27. Can a non-resident obtain cards at more than one library? The only instance where this would be allowable is if a patron owns or rents multiple residences or businesses that could make them eligible for a non-resident card at different libraries. While this might occur, in most cases it would not be necessary to have cards from different libraries due to reciprocal borrowing privileges. 28. Can Illinois public libraries issue cards to people whose primary residence is out-of-state? No. The Illinois Administrative Code defines a non-resident as an individual residing in Illinois who does not have his or her principal residence within a public library service area. An individual out- of-state non-resident, without a temporary Illinois residence, seeking library privileges in Illinois should be advised to obtain services in their home state. (23 Ill. Adm. Code 3050.10) 29. A group home in an unserved area would like to buy a non-resident card so everyone who lives there gets service at the library. Is this allowable? Yes. The library board could use its contracting authority to determine an alternative arrangement with the group home, as long as there is an equitable fee assessed for the service. (75 ILCS 5/4- 7 (8) and 75 ILCS 16/30-55.40) Alternatively, residents of the group home could purchase non- resident cards on an individual or family basis. SOURCES: Illinois Local Library Act, 75 ILCS 5 Public Library District Act of 1991, 75 ILCS 16 23 Ill. Adm. Code 3030, The Illinois Library System Act 23 Ill. Adm. Code 3050, Public Library Non-Resident Services 41 This page intentionally left blank. Page 1 of 1Kendall CountyAssessor Estimated EAV Report by Tax District Tax Year:10/31/2022 09:00:05 AM2022U115 - SCHOOL DIST CU-115TotalsBoard of Review Abstract + State Assessed - Under Assessed - ExemptionsTotal EAVRate Setting EAV - Tif Increment / Ezone1,203,145,69998,095,76902,647,8611,103,450,1781,107,697,7914,247,613New ConstructionCommercialLocal Rail RoadIndustrialFarmMineralTotalResidential275,693342,8710038,945,336038,326,772Exemption CategoryParcel Count- Home Improvement+ State Assessed- Owner Occupied- Disabled PersonBoard of Review Abstract- Veteran's= EAV- Senior Assessment Freeze- Senior Citizen's- Disabled Veteran- Returning Veteran- Fraternal Freeze- Vet Freeze- Under Assessed- E-Zone- TIF- Drainage= Taxable Value- Natural DisasterValueCount524Commercial96,528,0920 000096,528,092 00 012,000 2000 0000 0467,555 3000002,874,107 00093,174,43000ValueCount1,034Farm41,040,522122,001 1100040,918,521 1194,423 5672,000 11248240,0000 0000 00 0000000 00039,912,09800ValueCount73Industrial16,746,6620 000016,746,662 00 00 0000 0000 00 0000001,055 00016,745,60700ValueCount1Local Rail Road00 00000 00 00 0000 0000 00 0000000 000000ValueCount0Mineral00 00000 00 00 0000 0000 00 0000000 000000ValueCount13,699Residential1,048,830,423661,693 1660001,048,168,730 1669,822,613 52059,154,680 9,9231,9189,577,656262,000 13121016,999,14810,000 20 0000001,372,451 000950,970,18200ValueCount0State Rail Road00 0002,647,8612,647,861 00 00 0000 0000 00 0000000 0002,647,86100ValueCountTotals15,3341,203,145,699783,694 177002,647,8611,205,009,866 1779,917,036 52559,838,680 10,037262,000 13116,999,148 2109,817,656 1,96610,000 2467,555 3000 0004,247,613 0001,103,450,1780 0Copyright (C) 1997-2022 DEVNET IncorporatedANICOLETTI42 This page intentionally left blank. 43 44 5 1 4/18/2023 0.00 2 1/11/2023 180.87 30.48 2 1/11/2023 0.00 Collected 9,635.38 General Mathmatic Formula 236.00 Veteran cards 9 0 0.00 No children house 24 6,300.89 5,664.00 eligible for cards f 17 3,334.49 4,012.00 Total 50 9,635.38 9,676.00 45 This page intentionally left blank. Library Name Type of Library Population Non-Resident Card Method Math Amount Charles B Phillips - Newark District 3148 Math 140 Robert Row - Sheridan District 4350 Tax Bill Sandwich Public Library District District 8160 Math 185 Somonauk Public Library District District 9387 Math 176 LaSalle Public Library Public L 9609 Math 61 Coal City Public Library District District 11257 Tax Bill Plano Public Library District District 13107 Math 170 Sugar Grove District 15761 - Ella Johnson - Hampshire District 16669 Tax Bill Westchester Public Library Public L 16718 Math 190 Hinsdale Public Library Public L 16816 Math 542 Yorkville Public Library Public L 16921 Tax Bill 236 Messenger - North Aurora Public L 17441 Tax Bill Sycamore Public Library Public L 17519 Tax Bill Morris Public Library District District 18501 Math 103 Shorewood Public Library District District 19235 Math 159 Batavia Public Libarary District District 26562 Tax Bill Three Rivers - Minooka/Channahon District 26600 Tax Bill DeKalb Public Library Public L 44030 Math 138 Downers Grove Public Library Public L 49213 Math 292 Wheaton Public Library Public L 52894 Tax Bill Oswego Public Library District District 61594 Tax Bill Plainfield Public Library District District 75337 Tax Bill Aurora Public Library District District 197899 Math 252 46 This page intentionally left blank. June 9, 2022 Library Nonresident Library Card Guidance The Illinois General Assembly recently enacted Public Act 102-0843 (effective May 13, 2022) to amend both the Local Library Act and the Library District Act to authorize libraries to adopt regulations waiving nonresident library card fees for persons under 18 years old in certain circumstances. The Illinois State Library (ISL) is expected to issue guidance on this new law later this summer and, in the interim, has referred to the ISL’s FAQ addressing current state laws and administrative regulations on nonresident library card requirements which can be accessed here: FAQ. In the interim, the following is some interim guidance to assist RAILS’ members in understanding this new law. How does Public Act 102-0843 change existing library laws? The Public Act amends section 4-7(12) of the Local Library Act (75 ILCS 5/4-7(12)) and Section 30-55.60 of the Library District Act (75 ILCS 16/30-55.60) to authorize library boards of trustees to adopt regulations that waive nonresident fees for persons under the age of 18 years old (“minors”). Does the new law require libraries to waive nonresident fees for minors? No, there is no requirement that a library waive nonresident fees for minors. The new law leaves the choice to each library. It is important to remember that state law requires each library board of trustees to make an annual determination as to whether it wants to issue nonresident library cards during the following 12 months. See 23 Ad. Code 3050.20(a). However, state law does not require a library to participate in the non-resident library card program. 23 Ad. Code 3050.20(e). And, even if a library chooses to participate in a nonresident library card program, the library is not required (but may choose) to adopt regulations to waive nonresident fees for minors. If a library chooses to waive nonresident fees for minors, does the library board of trustees have to annually renew those regulations (as is the case with the library’s participation in the nonresident card program)? The new law does not address this issue and the state has not yet adopted any formal guidance or administrative rules on this question. Practically, since a library is required to make an annual determination on whether to participate in a general nonresident library card program, it might make sense for the library board to make a determination at the same time whether or not the library wants to waive fees for minors at that same time. Does the new law include specific regulations a library must or can adopt if it chooses to waive nonresident fees for minors? 47 No. However, because the new law is limited to waiving nonresident fees for minors, a library may consider adopting reasonable regulations to require applicants to provide documentation to verify a person’s eligibility for a waiver. In addition, a library that chooses to waive fees for nonresident minors should consult the ISL’s FAQ for regulations pertaining to nonresidents as it is likely the ISL’s forthcoming guidance will refer to this FAQ for guidance on the nonresident eligibility component of the new law. Are there administrative rules interpreting the new law? Has the ISL issued guidance interpreting the new law? The answer to both questions is no. The ISL has not issued formal guidance concerning the new law and no administrative regulations have yet been adopted concerning the new law. Does the new law impose any economic eligibility limits for potential recipients of nonresident waivers? No. Unlike the “Cards for Kids” program (which does impose express economic eligibility restrictions), this new law does not impose any economic restrictions on the waiver of nonresident fees for minors. Should libraries await ISL guidance and the issuance of administrative rules before adopting regulations waiving nonresident fees for minors? That is a matter of policy for each library. If a library adopts regulations waiving nonresident fees for minors, can the minor’s family members that are either (1) under 18 years old or (2) 18 or older use that person’s card? Since the new law authorizes the waiver of nonresident fees for persons under 18 years of age, a library card issued to a minor would not be appropriately used by adult family members who do not meet the statutory age eligibility requirement. Instead, those persons older than 18 years old will need to pay the established nonresident library card fee in accordance with state law. Other family members who meet the eligibility requirements (nonresident and a minor) can apply for their own library card under this new law (assuming the library board has chosen to participate). 48 49 This page intentionally left blank. October 7, 2022 Dear , Thank you for sharing your concerns with us regarding the DVD Eternals. Per our process for reconsideration request, I have reviewed your request with Library staff members who oversee collection development and programming for teens and adults, and I am writing to share with you the results of our review. The Yorkville Public Library first added the DVD to its collection on February 22, 2022, on the basis that it met the following criteria, set forth in the collection development guidelines: • The work and its subject matter were of contemporary significance and popular interest, as determined by circulation activity of other collection materials on related topics and/or in similar genres. • The work was published in a format compatible with existing collections and was available for purchase through the Library’s established procurement methods and within its budgetary constraints. Listed in our collection development guidelines, the Library has a responsibility to collect materials expressing a variety of views and opinions, including those which some may find personally disagreeable or offensive. The Yorkville Public Library must serve the entire Yorkville community and cannot withhold material from the collection solely on the basis that some part of the community may find it disagreeable, objectionable, or offensive. No one set of beliefs or values can serve as the lens for developing a well- rounded library collection, which is why libraries use selection criteria in the first place, established in policies developed and implemented in coordination with members of the very community they serve. If, upon reviewing this letter, you are not in agreement with staff’s conclusion, you may choose to continue your request by asking in writing that it be considered by the Library Board of Trustees. You will then be notified of the meeting at which your request will be considered, and you will be invited to attend. The board’s decision will be final. 50 Thank you for taking an active interest in the Library’s resources. Please feel free to contact me with any further questions you may have. Sincerely, Shelley Augustine Library Director Yorkville Public Library 51 General Considerations on Selection/De-Selection of Materials A. Responsibility for Selection B. Selection Criteria C. Censorship D. De-Selection E. Scope of the Collection F. Material Identification G. Gift Policy H. Criteria for Discarding and Replacing Material I. Request for Reconsideration of Material 52 General Considerations on Selection of Materials The library strives, within the limitations of budget and space, to provide a wide range of materials which meet the diverse educational, informational, cultural, and recreational needs of the community. Reasonable efforts will be made to build balanced collections without favor given to causes or viewpoints. The YPL supports the individual’s right to have access to ideas and information representing multiple points of view. The library selects materials in accordance with the guidelines stated by the American Library Association in its Library Bill of Rights, Freedom to Read, and Freedom to View statements. The Mission Statement of Yorkville Public Library guides the selection of materials. A. Responsibility for Selection The Director is responsible for the selection of library materials. Authority for selection will be delegated to trained staff members. Library staff select, evaluate, and withdraw materials based upon their professional judgment, reputable resources, and their knowledge of the community’s needs B. Selection Criteria Materials are selected for the library in a variety of ways. Library staff consider reviews and prepublication announcements in professional journals, trade publications, and the popular press. In addition, library users make suggestions for the purchase of specific titles or of materials in particular subject areas. To fulfill the general selection philosophy, library staff apply specific criteria to the selection of materials. The decision to purchase or not to purchase a title is based on staff judgment of the suitability of one or more of the criteria listed below. This judgment is based on library staff knowledge of the community and the existing collection, as well as their practical experience filling library patrons’ requests for materials and information. All members of the staff and patrons may recommend titles for consideration. All requests are given serious consideration. An attempt will be made to borrow, through interlibrary loan, any requested item the library does not purchase. The criteria staff uses include: Significance and permanent value to the existing collection Suitability of subject and style for intended audience 53 Authenticity Accuracy of information Authenticity Authority of author/publisher Quality of format Currency of materials Relevance or timeliness Curriculum support Diversity of subjects, ideas, and opinions Literary quality Local interest Physical features and format Demand by Patrons Price and availability Readability and style Availability of materials in other libraries Broad appeal to community Representation of inclusive experiences Representation of balanced point of view C. Censorship Although the library accepts responsibility for providing free access by the public to all points of view, the addition of an item to the collection in no way represents an endorsement by the library of any theory, idea, or policy contained in it. All sides of controversial issues are represented in the library as budget, space, and availability of materials allow. Selection is based upon the criteria cited in this policy statement. The race, religion, nationality, or political views of an author, the frankness or coarseness of language, the controversial content of an item, or the endorsement or disapproval of an individual or group in the community does not cause an item to be automatically included or excluded. Children are not limited to materials in the juvenile collection. Responsibility for materials selected for a child must rest with the parent or legal guardian. Selections will not be inhibited by the possibility that controversial materials may come into the possession of children. The Library will provide a Request for Reconsideration of Materials Form (see attached sheet) for the Library Board to take under consideration. D. De-Selection The Library keeps the collection vital and useful by retaining or replacing essential materials and by removing, on a systematic and continuous basis, those works that are worn, badly marked or damaged, contain outdated or inaccurate information, are superseded by a newer edition, are of little historical significance, or are no longer in demand. Materials which are removed from the collection may be donated to The Friends of the Yorkville Library for their used book sale. Items that are very worn and have no resale value will be discarded. The Library does not reserve discarded items for individuals. E. Scope of the Collection The collection will be current, general in scope, and balanced in terms of subject coverage, point of view, and age/interest level. Materials will be selected in a variety of formats including, but not limited to, print, audiovisual, electronic/digital, and online. It is beyond the general scope of the library to provide materials of a highly technical or specialized nature. A large print collection is provided for patrons with visual impairments. Persons who have visual or physical impairments that prevent their use of books may also be referred to the Library of Congress Illinois State Library 54 Talking Book and Braille Service Program. F. Material Identification Religious materials that are not catalogued in the Dewey Decimal System as non-fiction will be designated as “religious fiction”. As long as both the selection of materials to be so labeled and the label used are viewpoint-neutral and inclusive, this practice does not violate the Library Bill of Rights. G. Gift Policy The library encourages and accepts gifts with the understanding that gifts of materials will be added to the collection only if they meet the same standards required of purchased materials. Gift materials not meeting these standards, such as those that are out of date, that are unneeded duplicates of items already owned, or those in formats unsuitable for library use may be given to other organizations, sold, exchanged, or recycled. Gift items will be integrated into the regular library collections in normal sequence, available to all library patrons, and otherwise handled as any other material belonging to the library. Gift items may be marked with an appropriate bookplate. A letter for tax purposes may be sent to the donor if requested at the time the donation is made, acknowledging the receipt of the gift only. Whenever a gift is no longer needed, it will be disposed of in the same manner as material purchased. Any gift, memorial, or bequest which is given with conditions or stipulations as to its use or placement will be accepted only if the Library Director can agree to all conditions and stipulations. Patrons will be given a Donation Waiver to sign. A Book Donation Parameters handout is available for patrons donating used items, along with collection criteria and receipt. H. Criteria for Discarding and Replacing Materials Discarded Materials The Yorkville Public Library cannot be a permanent depository of all materials that they have acquired. Just as care is taken in selecting materials to add to the collection, so must attention be directed towards withdrawing materials which have outlived their usefulness. Factors that are considered in discarding materials include: 1. Deteriorated appearance 2. Inaccurate or dated information 3. Unneeded duplications of titles or subjects no longer in heavy demand 4. Lack of use 55 Discarded library materials are generally offered for sale on the library premises at a nominal cost. Replacements Consideration is given to the cost of repairing a book versus replacement of the title with a new volume. Only items of ongoing value to the collection are replaced. I. Request for Reconsideration The library does not endorse opinions contained in its materials. Patrons are free to enjoy, dislike, or ignore any item in the collection. However, no one is free to restrict another’s use of library materials. A request to remove library materials creates complex legal and ethical questions for both the Library and the community. Consequently, this issue is taken very seriously by the Library. To initiate a request, a Request for Reconsideration of Material Form should be filled out completely and given to the Director. The Director will appoint a committee to review the challenged material and prepare a written report. Until a decision is reached by the Director, the item in question will remain available. The reconsideration process will be completed in a reasonable amount of time. The Director will send a response to the person who requested the reconsideration, stating the reasons for the decision. If the individual is not satisfied with the decision, a written appeal may be submitted to the Library Board of Trustees. The decision of the board is final. YPL is committed to the democratic principles conveyed in the American Library Association’s Library Bill of Rights, Freedom to Read statement, and Freedom to View statement. YPL provides materials representing a wide range of views and expressions. The selection of an item in the collection does not constitute an endorsement of its content by YPL. All individuals have the freedom to choose which library materials they use. No one may restrict the freedom of others to choose what to read, hear, or view. Responsibility for materials accessed by children or teens rests with their legal guardians and is not limited by YPL. Revised: ____________ 56 Request for Reconsideration of Material Form The trustees of Yorkville Public Library have established a materials selection policy and a procedure for gathering input about requesting materials to be reconsidered for the collection. Completion of this form is the first step in that procedure. If you wish to request reconsideration of a resource, please return the completed form to the library director. Date Request initiated by: Name Address City State/Zip Phone Email Do you represent self? Or an organization? Name of Organization 1. Resource on which you are commenting: Book (e-book) Magazine Digital Resource Newspaper Movie Audio Recording Game Other Title Author/Producer 2. What brought this resource to your attention? 3. To what in the work do you object? Please be specific. 4. Have you examined the entire resource? If not, what sections did you review? 57 5. What concerns you about the resource? 6. Have you read, listened to or viewed a review of this item? Please list the reviews and sources that agree with your opinion. 7. Are there resource(s) you suggest to provide additional information and/or other viewpoints on this topic? 8. What do you think might be the result of reading/listening to/viewing this work? 9. Please read the attached Library Bill of Rights, Freedom to Read Statement, and Freedom to View Statement. The Library supports the principles set forth in these documents. Do you feel your request is in conflict with these documents? 10. If not, why not? 58 12. What would you like the Library to do about this work? Signature: Date: 59 33 W. Grand Ave. Suite 401 Chicago, Illinois 60654-6799 312-644-1896 Fax 312-644-1899 www.ila.org STANDARDS FOR ILLINOIS PUBLIC LIBRARIESSERVING OUR PUBLIC 4.0Serving our Public 2019 COVER.indd 1Serving our Public 2019 COVER.indd 1 12/12/19 2:57 PM12/12/19 2:57 PM 60 ii • Serving Our Public 4.0: Standards for Illinois Public Libraries Serving Our Public 4.0 Standards for Illinois Public Libraries The paper used in this publication meets the minimum requirements of American National Standard for Information Sciences—Permanence of Paper for Printed Library Materials, ANSI Z39.48-1992. © Illinois Library Association 2019 Publication design and composition by JDRB Design, Chicago, IL All rights reserved except those which may be granted by Sections 107 and 108 of the Copyright Revision Act of 1976. ISBN: 978-1-890249-05-2 Printed in the United States of America by Aspen Printing Services. Library of Congress Cataloging-in-Publication Data Illinois Library Association. Serving our public 4.0: standards for Illinois public libraries. pages cm. Updated ed. of: Serving our public 3.0: standards for Illinois public libraries/Serving Our Public Task Force. 2009. ISBN 978-1-8902490-05-2 (alk. paper) 1. Public libraries—Standards—Illinois. I. Illinois Library Association. Serving Our Public Task Force. Serving our public 3.0 Il. Title. Z732.12139 2019 027.4773—dc23 2013049712 61 Serving Our Public 4.0: Standards for Illinois Public Libraries • iii Table of Contents Introduction ............................................................................................................iv Acknowledgements ....................................................................................................v How to Use Serving Our Public 4.0 ..........................................................................vi Chapter 1 Core Standards .....................................................................................1 Chapter 2 Governance and Administration ............................................................5 Chapter 3 Personnel..............................................................................................9 Chapter 4 Access ................................................................................................13 Chapter 5 Building Infrastructure and Maintenance ............................................15 Chapter 6 Safety .................................................................................................17 Chapter 7 Collection Management .....................................................................19 Chapter 8 System Member Responsibilities and Resource Sharing ........................23 Chapter 9 Public Services: Reference and Reader’s Advisory Services ....................25 Chapter 10 Programming .....................................................................................29 Chapter 11 Youth/Young Adult Services ................................................................31 Chapter 12 Technology .........................................................................................35 Chapter 13 Marketing, Promotion, and Collaboration ...........................................41 Appendices Appendix A Useful Illinois Statutes ........................................................................46 Appendix B Records to Be Retained and Disposed ..................................................49 Appendix C Topics Recommended for Inclusion in Board Bylaws ...........................50 Appendix D Topics Recommended for New Trustee Orientation .............................52 Appendix E Recommended Staffing Levels .............................................................53 Appendix F Topics Recommended for Public Use of the Library Policy ...................54 Appendix G Recommended Hours of Service by Population ....................................55 Appendix H Topics Recommended for Collection Management Policy ....................56 Appendix I Collection Management Worksheet .....................................................57 Appendix J New Facility Planning .........................................................................59 Appendix K Facility Management Checklists ..........................................................61 Glossary ..................................................................................................................65 62 iv • Serving Our Public 4.0: Standards for Illinois Public Libraries Introduction Serving Our Public 4.0: Standards for Illinois Public Libraries has been completely revised by a group of library professionals convened in 2017 by the ILA Executive Board. Months of task force work, input from public hearings, and feedback resulted in a newly designed document that is current to the changing needs of libraries and users. To complete the revision, task force members reached out to subject matter experts for review of specific chapters. Core standards and checklists were reviewed, revised, and amended to be in line with the Serving Our Public 4.0 standards. Draft standards were shared via survey to various on- line public library director electronic discussion lists in both the Reaching Across Illinois Library System and the Illinois Heartland Library System, and this feedback was incorporated. A hearing of the proposed standards took place at the 2018 ILA Annual Conference in Peoria, and finally, the draft was shared with the Illinois State Library for review and input. The revised standards were approved by the ILA Executive Board in June 2019. Serving Our Public 4.0 contains 13 chapters, including new ones for Youth and Young Adult Services, Building Infrastructure and Maintenance, and Illinois Public Library Resource Sharing Responsibility; and three new appendices. Serving Our Public 4.0 is not meant to be a one-size-fits-all document. Task force members struggled to find a balance between those libraries serving hundreds of people to those serving thousands and all of the library communities in between. Input from the Illinois library community and stakeholders served as the driving force that shaped this document. 63 Serving Our Public 4.0: Standards for Illinois Public Libraries • v Acknowledgements Members of the Task Force Betsy Adamowski, Wheaton Public Library, Co-Chair Brian Shepard, Indian Trails Public Library District, Co-Chair Cristy Stupegia, LaSalle Public Library, Co-Chair Monica Cameron, Shelbyville Public Library Celeste Choate, Urbana Free Library Veronda Pitchford, Califa Ellen Popit, Illinois Heartland Library Association Subject Matter Experts Consulted Kami Farahmandpour, Principal, Building Technology Consultants Alex Todd, Executive Director, Prospect Heights Public Library HR Source John Keister, John Keister and Associates Illinois Library Association Youth Services Forum Illinois Library Association Young Adult Services Forum Tiffany Nash and Dan Pohrte, Product Architecture + Design 64 vi • Serving Our Public 4.0: Standards for Illinois Public Libraries How to Use Serving Our Public 4.0 Overview Statewide public library standards are designed to serve as a catalyst from which local planning can take place. The Serving Our Public 4.0 standards are seen as a guide for librarians, library staff, and boards of trustees’ discussions during budget preparation and strategic planning. The regular review of the standards helps the library evaluate its progress over several years toward becoming an ideal library for its community. As the library staff and trustees discuss the Core Standards and individual chapters, the library’s strengths and weaknesses are revealed, allowing celebration of the strengths and plans to build on them; and plans to eliminate or improve the weaknesses. There are multiple ways to use Serving Our Public 4.0 1. During board meetings, in-depth discussions of individual chapters provide a review, reflection, and refinement of the library’s service philosophy and strategically guide library planning. 2. Each month, as part of the librarian’s report, the administrator reviews a chapter checklist, sharing the library’s progress, as well as recommendations for changes, with discussion and input from the board. 3. A board committee is appointed to compare the library’s advancement toward achieving the standards, and a report is shared with the full board on a regular basis. As needed, the committee, with input and insight from the library administrator, proposes changes to the library’s goals. 4. Library staff meetings focus on the chapter standards, allowing incorporation of Serving Our Public into the staff’s understanding of the library’s service philosophy. Core Standards The Core Standards are considered essential to the foundation of quality library service to Illinois residents. The Core Standards are grouped together in Chapter 1 and applicable Core Standards are repeated with each chapter. The Core Standards can be discussed as a unit or in conjunction with the chapter standards. Chapter Standards Chapter specific standards provide a detailed blueprint for developing, improving, or enhancing areas of library activity. While the Core Standards provide the foundation, the chapter standards provide a superstructure for the library’s advancement. Checklists Many librarians and trustees are interested in a way to formally compare progress from year to year. A board committee, the library director, and/or the staff can complete the checklist. When a checklist is completed, it should be dated and signed. Adding related comments and notes to personalize the checklist is encouraged. 65 Serving Our Public 4.0: Standards for Illinois Public Libraries • 1 Chapter 1 (Core Standards) National Public Library Definition Public library statistics are collected annually from more than 9,000 public libraries through the Public Library Statistics Cooperative (PLSC) for public library data and disseminated by the Institute of Museum and Library Services (IMLS). Descriptive statistics are collected for all public libraries. Data is available for individual public libraries and is also aggregated to state and national levels. In order to accurately compare public library data from all fifty states, every state has agreed to collect public library data using the “PLSC Public Library Definition” as detailed below: A public library is an entity that is established under state enabling laws or regulations to serve a community, district, or region, and that provides at least the following: 1. an organized collection of printed or other library materials or a combination thereof; 2. paid staff; 3. an established schedule in which services of the staff are available to the public; 4. the facilities necessary to support such a collection, staff, and schedule; and 5. is supported in whole or part with public funds. Introduction As with past editions, the Serving Our Public 4.0 task force struggled in finding the balance between inclusivity and setting the bar at a meaningful level. The consensus of the current and former task force members is that a “one-size-fits-all” document is not plausible. Public libraries are largely locally funded and should be uniquely suited to the needs and resources of their communities and users. Nevertheless, it is in the public interest and the interest of the library community to have the word “library” signify certain standard conditions that one could expect to find. A library that does not currently meet one or more of the core or other standards might cite that deficiency in making a case for increased funding. Coming up to the standard might be the focus of one or more objectives in a library’s strategic plan. The staff and boards of libraries that meet basic standards might pose the query, “What makes a library effective?” and consider ways of enhancing the library’s effectiveness in serving its community. After reviewing the federal library standards and other states’ library standards, the task force outlined the following basic essential standards that all Illinois public libraries should work daily to uphold: 1. operate in compliance with Illinois library law;* 2. have an organized collection of information; 3. have written library policies approved by the library’s governing body; 4. have a fixed location(s) with posted regular hours of services; 5. have a trained, paid staff to manage the collection and provide access to it; 6. be supported in part or in whole by public funds; and, 7. have an identifiable library materials budget. *Illinois law does also recognize contractual libraries. 66 2 • Serving Our Public 4.0: Standards for Illinois Public Libraries In addition to these essential standards, listed below are standards that have been enhanced and defined. Illinois Public Library Core Standards Core 1 The library provides uniformly gracious, friendly, timely, and reliable service to all users. Core 2 The library is established and operates in compliance with Chapter 75 of the Illinois Compiled Statutes. Core 3 The library is governed by a board of trustees elected or appointed and constituted in compliance with the relevant sections of Chapter 75 of the Illinois Compiled Statutes. Core 4 The library complies with all other state and federal laws that affect library operations. (See Appendix A) Core 5 The library adopts and adheres to the principles set forth in the American Library Association’s (ALA) Library Bill of Rights and other ALA intellectual freedom statements and interpretations. Core 6 The library adopts and adheres to the Code of Ethics of the American Library Association. The library adopts and adheres to the Public Library Trustee Ethics Statement, developed by United for Libraries, a division of ALA. Core 7 The board of trustees adopts written bylaws that outline the board’s purpose and operational procedures and address conflict-of-interest issues. (See Appendix C) Core 8 The board of trustees appoints a qualified librarian as library administrator and delegates active management of the library to the library administrator. (For the purposes of this document, a qualified librarian is a person holding a Master of Library Science (MLS), Master Science in LIS, Master of Library and Information Science (MLIS), or other comparable degree from an ALA-accredited program and/or actively participates in continuing education opportunities each year offered by the Illinois State Library, regional library systems, and the Illinois Library Association. Library boards and communities should strive to have a minimum of one staff member holding an ALA- accredited master’s degree.) Core 9 The board of trustees meets regularly, in accordance with the Illinois Compiled Statutes, with the library administrator in attendance. All board meetings and board committee meetings shall comply with the Open Meetings Act. Core 10 The board of trustees has exclusive control of the expenditure of all monies collected, donated, or appropriated for the library fund and all property owned by the library. Core 11 The library has a board-approved written budget. The budget is developed annually by the library administrator and the board with input from the staff. Core 12 The board of trustees annually determines if the library’s revenues are sufficient to meet the needs of the community. If the revenues are not sufficient, the board of trustees will take action to increase the library’s revenues. Core 13 The library has a board-approved mission statement, a long-range/strategic plan, disaster prevention and recovery plan, collection management policy, personnel policy, technology plan, and other policies as appropriate to the library’s operation and regularly updates and maintains them as appropriate. (See Appendices F and H) 67 Serving Our Public 4.0: Standards for Illinois Public Libraries • 3 Core 14 The library administrator presents written monthly reports, including statistics, on library operations to the board of trustees. In addition, monthly fiscal reports are presented by the library administrator and/or the library board treasurer. Core 15 The board of trustees annually reviews the performance of the library administrator. Core 16 The library is a member of an Illinois regional library system, fulfills the membership requirements of its system, is a responsible partner in the Illinois Library and Information Network (ILLINET), and participates in resource sharing through interlibrary loan and reciprocal borrowing. Core 17 The library provides access to resource sharing databases, participates in resource sharing by entering the library’s collections into a regional, statewide, or national database, and actively promotes resource sharing via interlibrary loan and reciprocal borrowing. Core 18 The library utilizes a variety of methods to communicate with its community. Core 19 The library is located in a facility designed or renovated for library purposes and complies with all applicable local, state, and federal codes. Core 20 A library is open a minimum of fifteen hours per week according to the Illinois Administrative Code [23 Ill. Adm. Code 3030.110]. Core 21 As a baseline, the library appropriates money to major budget categories (personnel, benefits, library materials, other operating expenditures) using the Illinois Public Library Annual Report statewide percentages analysis. Core 22 The library board and staff promote the collections and services available to its community. Core 23 At least every five years, and more frequently if necessary, the library conducts a review to determine if the library is providing facilities, collections and services in a quantity, at a time, and in a manner that meets the needs of the community. Core Standards 68 69 Serving Our Public 4.0: Standards for Illinois Public Libraries • 5 Chapter 2 (Governance and Administration) Public library service is provided to the people of Illinois through local tax-supported public libraries, regional library systems, the Illinois State Library, and the statewide library network (ILLINET). Illinois public libraries are governed by boards of trustees elected or appointed according to the provisions of the Illinois Compiled Statutes under which the libraries are established—village, city, town, district, township, etc. For Illinois public libraries to maintain the highest standards of excellence, they shall be staffed by a qualified librarian, be administered by a board of trustees, file an Illinois Public Library Annual Report (IPLAR) with the Illinois State Library, have a written mission statement and a long- range/strategic plan, and periodically review policies and procedures that reflect the needs of the local community. Library boards carry the full responsibility for the library and its policies. The three roles of a library trustee are to hire the library administrator, make library policy, and approve library budgets. Administering library policy, including management of day-to-day operations, collection management, technology plans, and staffing decisions, is delegated to the library administrator. The library administrator provides the board with clear, relevant, and timely information that will enable it to make informed decisions in regard to policy, planning, and budget. Governance and Administration Standards 1. The mission statement and long-range/strategic plan are developed by the board, administrator, and staff and then approved by the board. These documents are based on a sound knowledge of public library service and a deep understanding of the community. Surveys, neighborhood dialogues, hearings, and input from staff members who serve the community on a daily basis provide a framework for this understanding. The process includes the difficult task of eliciting input from those who do not use the library. 2. The Library prepares, on an annual basis the Illinois Public Library Annual Report (IPLAR). The Illinois State Library is the agency legally required to: (1) compile, preserve and publish public library statistical information [15 ILCS 320/7(m)], and (2) compile the annual report of local public libraries and library systems submitted to the State Librarian pursuant to law [15 ILCS 320/7(n)]. In addition, all Illinois public libraries are required by statute [75 ILCS 16/30-65] to prepare an annual report. The library administrator, on a monthly basis, prepares a monthly report for the library board of trustees. This report will include, at the minimum, the minutes of the last month’s meeting, monthly financial statements, administrator report, and library use statistics. 3. The board reviews most library policies every three years. The policy governing the selection and use of library materials must, by law, be reviewed biennially. [75 ILCS 5/4- 7.2 or 75 ILCS 16/30-60]. 4. Board members participate in relevant local, state, regional, and national decision making to effect change that will benefit libraries. This can be achieved through a variety of methods. Among these, board members can: a. Write, call, or visit legislators b. Attend meetings of other units of local government c. Serve on ALA, ILA, or system legislative committees d. Participate in other community organizations that have similar legislative interests 70 6 • Serving Our Public 4.0: Standards for Illinois Public Libraries e. Include the subject of legislation on board meeting agendas f. Provide a forum for local community issues 5. The board and the library administrator develop and conduct a meaningful and comprehensive orientation program for each new board member. This can be achieved by creating a trustee orientation checklist. (See Appendix D) 6. On an annual basis, each trustee participates in a continuing education activity that focuses on libraries, trusteeship, or other issues pertinent to libraries and reports on this activity to the full board. 7. The library provides financial support for trustee membership in ILA and ALA as well as trustee attendance at workshops and conferences when fiscally possible. 8. In encouraging citizens to run for the position of library trustee or in recommending citizens for appointment, the standing library board of trustees can use the following as a guide: a. Library trustees are selected for their interest in the library, their knowledge of the community, their ability to work well with others, their willingness to devote the time and effort necessary to carry out the duties of a trustee, their open- mindedness and respect for the opinions of others, and their ability to plan and establish policies for services. 9. The library keeps adequate records of library operations and follows proper procedures for disposal of records. (See Appendix B) 10. The library complies and keeps current with appropriate Illinois and federal laws pertaining to public libraries. a. The library complies with the Illinois Open Meetings Act [5 ILCS 120] and has a written policy specifying, at a minimum, how trustee board meetings and meetings of board committees are publicly posted, how other types of notification are made, and how the public attends and may participate in board and committee meetings. b. The library has a written Americans with Disabilities Act (ADA) policy. c. The library has a written equal employment opportunity policy and a written workers’ compensation procedure. d. The library bonds all staff and trustees responsible for library finances. 11. The library has a board-approved set of written bylaws that govern the conduct of the board of trustees and its relationship to the library and staff. Bylaws provide the library board of trustees with guidelines that allow for consistent, organized, and productive meetings and operations. The library trustees regularly review the bylaws to ensure the library board is operating under the bylaws’ guidelines and to ensure that the bylaws meet current organizational needs. 12. The library maintains insurance covering property and liability, including volunteer liability. 13. The library has a chain of command in place that will provide a smooth transition process when key members of the library staff leave the organization. 71 Serving Our Public 4.0: Standards for Illinois Public Libraries • 7 Governance and Administration Governance and Administration Checklist L Library has an elected or appointed board of trustees. L Library has a qualified library administrator. L Library administrator files an Illinois Public Library Annual Report (IPLAR) with the Illinois State Library. L Library administrator prepares monthly reports (including statistics) of operations and services for the board’s review. L Library administrator and/or library board treasurer prepares monthly fiscal reports for the board’s review. L Library has a mission statement and a long-range/strategic plan. L Library maintains an understanding of the community by surveys, hearings, and other means. L Library board reviews library policies on a regular basis. L Library board members participate in local, state, regional, and national decision making that will benefit libraries. L Library develops an orientation program for new board members. L Library board members attend local, regional, state, and national conferences pertinent to libraries when fiscally possible. L Library keeps adequate records of library operations and follows proper procedures for disposal of records. L Library complies and keeps current with appropriate Illinois and federal laws pertaining to public libraries. L Library has a board-approved set of written bylaws that govern the conduct of the board of trustees and its relationship to the library and staff. L Library maintains insurance covering property and liability, including volunteer liability. L Library has a written succession plan focused on both internal and external talent development to fill anticipated needs for library leadership and other key personnel. 72 73 Serving Our Public 4.0: Standards for Illinois Public Libraries • 9 Chapter 3 (Personnel) A good public library has a qualified staff that is paid competitive salaries. The staff is well trained through an ongoing program of staff development that includes both in-service training and participation in relevant classes, workshops, and meetings outside the library. Staff has a thorough understanding of all library policies and is able to interpret those policies to library patrons. The public has access to the services of a qualified librarian. For the purposes of this document, a full-time equivalent employee (FTE) works 37.5 hours per week including paid breaks of 15 minutes or less but excluding paid or unpaid meal breaks of 20 minutes or more. Personnel Standards 1. To ensure that library staff has a clear understanding of their responsibilities and rights as employees, the library has a board-approved personnel policy. The policy is developed by the library administrator with input from the staff. 2. Staffing levels are sufficient to carry out the library’s mission, develop and implement the library’s long-range/strategic plan, and provide adequate staff to offer all basic services during all the hours that the library is open. The library’s level of self-service versus assisted staffing should be considered when calculating adequate staffing levels. Basic services include circulation and reference. (See Appendix E) 3. Job descriptions for all positions and a salary schedule are included in the personnel policy or provided elsewhere. The job descriptions and salary schedule are reviewed periodically (preferably annually, but at least every three years) and revised as needed. Staff members have access to these documents. 4. Personnel policy, job descriptions, and hiring practices are in compliance with the Equal Employment Opportunity Commission (EEOC) guidelines and the requirements of the Americans with Disabilities Act. 5. The library compensates staff in a fair and equitable manner. Salaries alone typically account for up to 60 percent of the total budget. Salaries plus fringe benefits (FICA pension and health insurance) account for up to 70 percent. The library should conduct a market benchmarking study with pay ranges, conducted by a reputable company, to determine current competitive pay practices for their library. If the library does not have the means to do such a study it should seek advice from their library system for guidance. 6. The library gives each new employee a thorough orientation and introduces the employee to the particular responsibilities of the new employee’s job. The orientation includes but is not limited to the mission statement, library policies, guidelines, services of the library, employment benefits, and opportunities for continuing education. 7. The library has a performance appraisal system in place that provides staff with an annual evaluation of current performance and guidance in improving or developing new skills. 8. The library supports and encourages staff to acquire new skills, keep current with new developments in public libraries, and renew their enthusiasm for library work. Attendance at local, regional, state, and national conferences; relevant courses, workshops, seminars, and in-service training; and other library-related meetings provide a variety of learning experiences. The library provides paid work time and funding for 74 10 • Serving Our Public 4.0: Standards for Illinois Public Libraries registration and related expenses. While funding constraints may limit the total number of staff who can attend conferences, the attendance of at least the library administrator at the state library association conference is encouraged and funded. 9. The library provides access to library journals and other professional literature for the staff. 10. Public library trustees and administrators are aware of federal, state, and local statutes and regulations relevant to personnel administration. Principal regulations include: Fair Labor Standards Act [29 U.S.C. 201 et seq.] Illinois Human Rights Act [775 ILCS 5/1-101 et seq.] Americans with Disabilities Act [42 U.S.C. 12101 et seq.] Illinois Collective Bargaining Successor Employer Act [820 ILCS 10/0.01 et seq.] Illinois Public Labor Relations Act [5 ILCS 315/1 et seq.] Occupational Safety and Health Act [29 U.S.C. 651 et seq.] Family and Medical Leave Act of 1993 [29 U.S.C. 2601 to 2654] Civil Rights Act (Title VII) [42 U.S.C. 2000e] 11. The library complies with state and federal laws and codes that affect library operations. These laws include: Environment Barriers Act [410 ILCS 25/1 et seq.] Illinois Accessibility Code [71 Adm. Code 400 et seq.] Open Meetings Act [5 ILCS 120/1 et seq.] Freedom of Information Act [5 ILCS 140/1 et seq.] Local Records Act [50 ILCS 205/1 et seq.] State Records Act [5 ILCS 160/1 70/2 and 5/1-7 et seq.] Library Records Confidentiality Act [75 ILCS 70/1 et seq.] Drug Free Workplace Act [30 ILCS 580/1 et seq.] Americans with Disabilities Act [42 U.S.C. 12101 et seq.] Fair Labor Standards Act [29 U.S.C. 201 et seq.] Bloodborne Pathogens Standard [29 C.F.R. 1910.1030] Wage Payment and Collection Act [820 ILCS 115/1 et seq.] Minimum Wage Act [820 ILCS 105/1 et seq.] Public Officer Prohibited Activities Act [50 ILCS 105/3 et seq.] Illinois Governmental Activities [5 ILCS 420/4A-101 et seq.] Personnel Record Review Act [820 ILCS 40/0.01 et seq.] Local Governmental Employees Political Rights Act [50 ILCS 135/1 et seq.] Right to Privacy in the Workplace Act [820 ILCS 55/1 et seq.] Victims’ Economic Security and Safety Act [820 ILCS 180/1 et seq.] School Visitation Rights Act [820 ILCS 147 et seq.] Identity Protection Act [5 ILCS 179/1 et seq.] 75 Serving Our Public 4.0: Standards for Illinois Public Libraries • 11 Personnel Checklist L Library has a board-approved personnel policy. L Library has staffing levels that are sufficient to carry out the library’s mission. L Library has job descriptions and a salary schedule for all library positions. The job descriptions and salary schedule are periodically reviewed and revised as needed. L Library’s hiring practices are in compliance with EEOC guidelines and the Americans with Disabilities Act. L Library salaries and fringe benefits account for up to 70 percent of total operations budget. L Library gives each new employee a thorough orientation. L Library evaluates staff annually. L Library staff and administration attend local, regional, state, and national conferences as well as training workshops and seminars where feasible. L Library provides staff access to library literature and other professional development materials. L Public library trustees and administrators are aware of federal, state, and local statutes and regulations relevant to personnel administration. L The library complies with state and federal laws that affect library operations. Personnel 76 77 Serving Our Public 4.0: Standards for Illinois Public Libraries • 13 Chapter 4 (Access) The physical library remains central to successful service and while no one model can meet every need, some common requirements will help to create a functional and enjoyable environment for both staff and patrons. These include adequate and accessible space to house and circulate the collections, comfortable and light filled spaces for the public and staff, meeting and study spaces for both group and individual use, and youth spaces that inspire and teach children of all ages. Every five years the board should review the long term space needs of the library in conjunction with the library’s strategic plan. While planning for the expanding mission of public libraries, flexible space with a high degree of connectivity should be a central idea for future programs to be accommodated with minimal physical change. Access Standards 1. To the greatest extent possible, the library should aim to meet the requirements of the Americans with Disabilities Act (ADA) in order to provide a universal experience for all patrons. This shall include parking and building access along with internal circulation including elevators, toilet rooms, and seating for both staff and patrons. Available grants should also be explored as applicable. 2. The library should provide adequate, safe, well-lighted, and convenient parking during all hours of service. The minimum number of required parking spaces is usually governed by local ordinance. In the absence of local standards, libraries should provide one space per 500 square feet of library area. 3. The library’s entrance should be clearly visible, easily identified, and well illuminated for both arriving vehicles and pedestrians. When possible, the entrance should face the direction used by the majority of the patrons. 4. The library should be adequately illuminated and provide a number of lighting environments that are suitable for different uses. Natural light will be employed whenever possible. 5. The library should have clear wayfinding and adequate internal signage. All signage is in compliance with applicable federal, state, and local regulations. 6. Service points within the library should be clearly marked and visible for intuitive wayfinding relative to function and collections. 7. The ability for the public library to provide either access to current technologies is key to both the staff and patron efficiency and experience. The library should allocate funds annually as part of the capital assessment report in order to remain relevant and provide adequate services in this ever-changing environment. 8. Visually and/or physically separate spaces should be allocated for both the youth and adult collections and seating, including separate computing areas, along with a separation between the public computers for each age group. When possible, additional spaces for either teen or tween patrons can also be created with age appropriate services such as furniture for hanging out, collaboration, gaming, and art projects, gaming consoles, and dedicated AV computers. 9. The library should provide enough appropriate shelving and other types of display and storage to provide patrons with easy access and clear understanding of a variety of different materials. Shelving in each area should be appropriately scaled relative to the specific use and function. 78 14 • Serving Our Public 4.0: Standards for Illinois Public Libraries 10. The library should have sturdy and comfortable furnishings in sufficient quantity and variety to meet the needs of multiple types and ages of users. Furniture in youth areas shall be sizes appropriate for small children along with typical sized furniture for adult caregivers. Where possible, furniture shall be equipped with integrated power and data connections to facilitate mobile computing. Furniture and fabrics should be commercial grade or certified for or other high-traffic public use. 11. Ideally, a library should be open at least 25 hours per week although the minimum listed in Illinois Administrative Code is 15. [23 Ill. Adm. Code 3030.110] The hours are scheduled for the convenience of the community the library is serving. Access Checklist L The library provides the right amount of space of the right kind to meet the provisions of its long-range/strategic plan. L At least once every five years, the board directs a review of the library’s long-term space needs. L The staff are familiar with the requirements contained in the Americans with Disabilities Act (ADA) and work to address deficiencies in order to provide universal access to all patrons. L The library, including branches or other service points, is located at a site that is determined to be most convenient for the community. L The library provides adequate, safe, well-lighted, and convenient parking during all hours of service. L The library has the minimum required number of parking spaces. L The library’s entrance is easily identified, clearly visible, and well lighted. L The library has an identifying sign clearly visible from the street. Additional signs guide users from arterial streets to the library. L The library has adequate internal signage. L The library’s lighting levels comply with lighting standards. L All signage is in compliance with applicable federal, state, and local regulations. L The library building supports the implementation of current and future telecommunications and electronic information technologies. L The library has sturdy and comfortable furnishings in sufficient quantity to meet user needs. L Space is allocated for child and family use with furniture and equipment designed for use by children. L The library has enough shelving and other types of display and storage to provide patrons with easy access to all materials. L Shelving in the areas serving young children is scaled to their needs. 79 Serving Our Public 4.0: Standards for Illinois Public Libraries • 15 Chapter 5 (Building Infrastructure and Maintenance) A library facility includes building and grounds, furnishings, building related equipment such as mechanical and HVAC equipment, elevators, etc. Every library is different. Some library facilities are simpler than others and may not include every component listed in these standards. These standards are written to apply to large and small libraries. In some cases, smaller library facilities are simpler, and with some basic knowledge, can be maintained by the staff. Good facility management is fiscally responsible and will result in fewer emergencies, lowered risk, and more attractive surroundings for staff and patrons, and leads to better planning. A well- managed facility is safer, more predictable, and less stressful to manage. A well-managed facility also increases the community’s trust in the library and how the community’s resources are spent. The standards indicated in this manual are primarily the library administrator’s responsibility. However, the library administrator can assign certain tasks to other personnel or vendors, and implement a system to ensure they are performed. In order to properly manage the library facility, the library administrator should have sufficient knowledge and familiarity with the facility systems to decide when it is appropriate to retain a professional to assist in the inspection, evaluation, and design of various repairs to the facility. Building Infrastructure and Maintenance Standards 1. The library maintains an inventory of all facility systems, including sufficient basic information that can be used in maintenance operations. This list should be prepared by the library administrator. 2. The library’s facility inventory system list should be consolidated in an easily accessible document which is made available in electronic format such that it can be accessed by key staff at all times remotely. 3. An ongoing maintenance checklist of building maintenance that needs to be done on a routine or ongoing basis should be kept. Ongoing maintenance is a preventative measure to ensure that facility systems do not fall into a state of disrepair. Ongoing maintenance can extend the service life of many items and reduce frequency of breakdowns. As an example, elevator inspections and maintenance are typically performed based on a regular schedule and contracted through an annual maintenance contract. 4. The library’s operating budget should include funds for all ongoing maintenance costs. 5. The library should maintain a periodic repair checklist of repairs to the facility that may be required on a periodic basis, typically more than one-year intervals. Periodic repairs should be performed to extend service life of certain facility systems, and to prevent further deterioration of the systems. When performed in a timely fashion, periodic repairs can address small issues before they become larger and more costly problems. 6. The library budget should allocate funds for periodic repairs in either of its operating budget or special reserve fund. 7. The library should have a list of all projected building capital projects. Capital projects are those projects that involve major repairs, rehabilitation, and/or replacement of facility systems. Such projects are implemented when a facility system has reached the end of its service life, or when defects in the original construction necessitate major repairs/ replacement. 80 16 • Serving Our Public 4.0: Standards for Illinois Public Libraries 8. The library develops a capital reserve fund that will fund major capital projects. Annual contributions to such a fund will allow the library to have sufficient funding to take care of the needed project. In general any item that cannot be accounted for in the library’s operating budget should be accounted for in the library’s capital reserve fund. 9. The library should have a capital asset plan. This plan can be written by the library administrator or by an outside professional. A capital asset plan will project facility funding needs over a ten, fifteen, and twenty-year period. 10. The board of trustees should review the library capital plan on annual basis to ensure all projects are addressed. 11. Every three to five years, review and update the capital asset plan to be certain all costs and interest rates are current. 12. All warranties, manuals, contact information, and other such documentation should be organized and consolidated for easy access. 13. The library should strive to make its building as environmentally friendly as possible. Building Infrastructure and Maintenance Checklists See Appendix J (New Facility Planning) and Appendix K (Facility Management Checklists) for in-depth building infrastructure and maintenance checklists. 81 Serving Our Public 4.0: Standards for Illinois Public Libraries • 17 Chapter 6 (Safety) Consistency and formal rules can help the library stay a safe public space. Library staff must share responsibility for the safety and security of patrons as well as staff members. The issue of library safety and security covers a wide range of concerns, from natural disasters to more serious incidents such as theft and assault. Emergencies can happen anywhere, at any time. Planning for emergencies is necessary at the most basic levels. All libraries should address emergency preparedness. Safety Standards 1. The library provides a list of emergency call numbers at all staff phones in the library. Emergency call numbers include police and fire contacts. 2. A library floor plan shows entrances, exits, location of emergency supplies, fire alarms, and fire extinguishers. 3. The library has an emergency manual and a disaster plan that include instructions for all types of emergencies that might occur in a public library. The plan addresses: bomb threats, chemical release, earthquake, fire, gas leak, serious medical injury or illness, theft, threats to staff and patrons including active shooter, missing child, suspicious packages, severe weather, and lockdown procedures. 4. The library provides annual emergency training for staff in the following areas: fire and tornado drills, use of fire extinguishers, and location of the first aid kit. If the library has a NARCAN® kit and/or automated external defibrillator (AED), staff training is provided. 5. The library provides a call list and contact information that is reviewed biannually. Call list includes staff and library board members. Contact information is available for contractors who provide building maintenance, telecommunication support, deliveries, damage assessment, insurance benefits, landscaping and grounds support, legal advice, supplies, financial records, utilities, and disaster assistance. 6. Emergency medical supplies are stored in a designated location and are accessible to staff. 7. Emergency equipment such as electric, gas and water switches, fire extinguishers, and fire alarms are noted on a library floor plan and are tested biannually. 8. Safety of patrons and staff is paramount in an emergency. If there is time to consider property, a prioritization list shows what should be salvaged in order of importance. 9. A building safety checklist includes daily, weekly, quarterly, semi-annual, and annual safety procedures. Examples include fire and tornado drills, fire extinguisher operation, backflow test, entrances and exits clear, and leaks. 10. The library has a procedure such as a phone tree for letting staff know when it is unsafe to enter the library building. 11. The library has a designated tornado shelter. 12. Emergency exits and evacuation routes out of the library and to the tornado shelter are clearly marked for patrons throughout the library. Fire extinguisher locations are clearly marked. 13. The library provides adequate security for staff, users, and collections. 14. The library has a strong relationship with local police and community safety personnel and communicates with them on a regular basis about safety issues affecting the library. 82 18 • Serving Our Public 4.0: Standards for Illinois Public Libraries 15. At least two people (one may be a volunteer) shall be on duty during all open hours of operation. 16. Copies of the emergency manual and disaster plan are provided to community safety personnel. 17. Libraries with security cameras must have a policy for use and guidelines including real time access, archived access, and records retention. Signage notifying the use of the cameras must be displayed. Safety Checklist L The library provides a list of emergency call numbers at all staff phones in the library. L The library has a floor plan that shows entrances, exits, location of emergency supplies, fire alarms, and fire extinguishers. L The library has an emergency manual and disaster plan. L The library provides emergency training for staff, including fire and tornado drills, use of fire extinguishers, and location of the first aid kit, NARCAN® kit, and an automated external defibrillator. L The library provides a call list and contact information that is reviewed biannually. L Emergency medical supplies are stored in a designated location and are accessible to staff. L Emergency equipment such as electric, gas and water switches, fire extinguishers, and fire alarms are noted on a library floor plan and are tested biannually. L A prioritization list shows what should be salvaged in order of importance. L A building safety checklist includes daily, weekly, quarterly, semi-annual, and annual safety procedures. L A procedure exists for letting staff know when it is unsafe to enter the building. L The library has a designated tornado shelter. L Emergency exits and evacuation routes out of the library and to the tornado shelter are clearly marked. Fire extinguishers are clearly marked. L The library provides adequate security for staff, users, and collections. L The library has a strong relationship with local police and community safety personnel and communicates with them on a regular basis about safety issues affecting the library. L At least two people (one of whom may be a volunteer) shall be on duty during all open hours of operation. L Copies of the emergency manual and disaster plan are provided to community safety personnel. L A policy for security camera usage has been adopted and signage is posted. 83 Serving Our Public 4.0: Standards for Illinois Public Libraries • 19 Chapter 7 (Collection Management) The purpose of the collection management standards is to ensure that Illinois public libraries offer a full range of materials and electronic resources that are current, accessible (cataloged/classified), and relevant to community needs. Collection management includes planning, selecting, and building of resources in all formats needed by a library’s community. Based on community needs, the library collection development policy should address selection and evaluation of materials, purchase priorities, and weeding of the collection. Collection evaluation and weeding is an ongoing process where materials are reviewed by analyzing use, age, condition, timeliness, and general coverage in order to improve availability and comprehensiveness and to identify users’ changing taste and needs. Of utmost importance, community members must have a means by which they can participate in the selection of materials. The public library’s mission is to provide a wide range of materials in a variety of formats, such as electronic content, and in sufficient quantity to meet the needs and interests of the community. If electronic readers are provided, they should be accessible for people with disabilities. Illinois libraries are best able to provide materials by developing a collection management program and participating in resource sharing. The keys to quality collection management and resource sharing are adequate funding and trained library staff. Library collections can be expanded beyond the physical boundaries of the library through resource sharing, cooperative collection management, and electronic resources, such as e-books. No one library can provide from its own collection all the materials that are required to meet the needs of its patrons. All libraries can enhance their collection by participating in interlibrary loan practices and participating in and utilizing statewide electronic databases/resource offerings, such as OCLC membership and WorldCat, as well as regional library system and other consortial group purchase opportunities as outlined in the following chapter. Also, libraries can become more proactive information providers by using local funds to license electronic full-text databases of local interest. Libraries in close proximity to one another should consider forming a cooperative collection management plan. Cooperative collection plans coordinate selection and purchase of materials between libraries. Finally, libraries also can contribute to resource sharing by digitizing local materials. Local history materials are often unique and have interest that is not exclusive to the immediate local area. Since these materials are unique and irreplaceable, digitizing them allows for preservation as well as broad access and should be encouraged as a goal for library excellence. Collection Management Standards 1. The library spends a minimum of 8 to 12 percent of its operating budget on materials for patrons. For the purposes of calculating spending on materials refer to Appendix I (Collection Management Worksheet). 2. The library has a board-approved, written collection management policy based on community needs and interests, demographic makeup, the diversity of American society, and on professional standards. The library’s collection development policy shall address the following issues: materials selection; request for reconsideration of materials; handling of print donations, collection specialties and purchase priorities; and evaluation and weeding of the collection. 3. Staff responsible for collection management is professionally trained in general principles of selection and weeding as well as in their specific areas of responsibilities. 4. Staff responsible for collection management has access to a variety of review sources and selection tools including both print and web-based sources. 84 20 • Serving Our Public 4.0: Standards for Illinois Public Libraries 5. The library staff uses accepted professional techniques for collection management. Such techniques may include quantitative measures (i.e., circulation-per-capita and turnaround rates, weeding (i.e., the CREW method), user surveys, and questionnaires. 6. The library places a high priority on collection development. Although use of the collection and the size of the population are the primary factors, there may be additional factors that affect the size of the collection. Examples of these additional factors include local history, genealogy, and a linguistically diverse population. 7. The library provides access to materials in a variety of formats to ensure equal access for special population groups. Examples of some of these formats are e-books, audio books on CD or MP3, books in Braille, vetted information found online; and closed- captioned, described, or signed videos or DVDs. 8. The library strives to complement its print collection by purchasing electronic materials and make these materials available to all users through a variety of resources. 9. The library publicizes and promotes interlibrary loan to its patrons. The library develops procedures that ensure that interlibrary loan is a simple and effective way for patrons to receive materials and information after all local resources have been exhausted. 10. Library staff members are trained in and follow the policies and procedures relating to the ILLINET Interlibrary Loan Code and the ALA Interlibrary Loan Code. a. The library agrees to be a responsible borrower. Before initiating an interlibrary loan request, requesting libraries should exhaust their own local resources. b. Library budgets should put priority on purchasing materials that best serve their community. c. Libraries should check statewide resource sharing databases such as OCLC FirstSearch before placing any requests and be responsible for copyright compliance. d. The borrowing library is always responsible for items, including materials lost in transit or by the patron as specified by the ALA and ILLINET Interlibrary Loan Codes. Collection Management Checklist L The library board of trustees ensures that the library has a publicly funded budget to purchase materials. The minimum annual expenditure for materials for any size library should be a minimum of 8 to 12 percent of the operating budget. L Library budgets should put priority on purchasing materials that best serve their community. L The library has a written collection development policy approved by the board. L Materials are cataloged according to standard library practices utilizing MARC 21, AACR2 Rules, Sears/LC subject headings, and RDA. L Library collections are evaluated annually to measure the effectiveness of community use of the collection and weeded if deemed appropriate. L The library considers forming a cooperative collection plan with other libraries in close proximity to one another. 85 Serving Our Public 4.0: Standards for Illinois Public Libraries • 21 L The library strives to complement its print collection by purchasing electronic materials and making them available to patrons through a variety of methods. L The library publicizes and promotes interlibrary loan to its patrons. L Library staff is trained in and follows policies and procedures related to the ILLINET Interlibrary Loan Code and the ALA Interlibrary Loan Code. Libraries agree to be responsible borrowers and lenders. Collection Management 86 87 Serving Our Public 4.0: Standards for Illinois Public Libraries • 23 Chapter 8 (System Member Responsibilities and Resource Sharing) Illinois has a rich history and a national reputation as a leader in library resource sharing, thanks in large part to the ongoing partnership between the Illinois State Library, Illinois library systems, and individual system members from libraries of all types (public, academic, school, and special) throughout the state. A watershed moment in this history was the creation of library systems through the 1965 Library System Act [75 ILCS 10/]. The visionaries who established library systems knew that resource sharing would make all libraries stronger and able to provide better services to their users. Other statewide alliances that came after the creation of systems went several steps further in achieving these goals, including the Illinois Library and Information Network (ILLINET), representing the more than 3,000 Illinois library system members, and the Libraries Very Interested in Resource Sharing (LVIS) initiative, which represents the first global OCLC no charge Resource Sharing Group agreement began out of a shared goal of the Illinois State Library and the Missouri Library Network Corporation (MLNC) for the Midwest region. During the first year, LVIS members included more than 200 multi-type libraries in Illinois and Missouri. There are now more than 2,700 members, worldwide. Illinois library systems work with their member libraries to provide services that no one library would be able to offer on its own. As a system member, a public library must agree to participate in resource sharing to the fullest extent possible through interlibrary loan, reciprocal borrowing, reciprocal access, and other cooperative activities. Systems help libraries meet these responsibilities by administering and providing ongoing support for shared online catalogs, providing delivery service to transport materials between libraries across the state and beyond, spearheading cooperative e-book initiatives, offering continuing education designed to help libraries learn more about resource sharing philosophies and processes, and by consulting and sharing expertise between member libraries and strongly encouraging them to share their expertise and other resources with each other. Resource sharing is fundamental to maintaining the top-notch library service the state of Illinois is known for and every library benefits from sharing resources to the fullest extent possible. The director of one of the largest libraries in Illinois who was nationally known for his innovations in library automation and cooperation, Hugh Atkinson (b.1933- d. 1986), then director of libraries at the University of Illinois at Urbana/Champaign, wrote, “My point is that one should not try to reach some kind of theoretical balance or fairness, but to build a network that will provide, by its services and arrangement, the library activities that will satisfy each of the participants, although not necessarily in the same way.” (Atkinson, H. (1987). Atkinson on networks. American Libraries, 18, 433.) By continuing to work together in partnership, the Illinois library community can further these ideals and most importantly, better meet the diverse information needs of all those who live in the state. Support for Illinois Library Systems is provided through the Secretary of State’s office with funds appropriated by the Illinois General Assembly. Library systems are governed by representatives from their member libraries as detailed in Illinois Compiled Statutes [75 ILCS 10/5] and system bylaws. 88 24 • Serving Our Public 4.0: Standards for Illinois Public Libraries System Member Responsibilities and Resource Sharing Standards 1. Public library staff and library board members are aware of the services offered by the regional library systems and the Illinois State Library. Public libraries are charged with the responsibility to promote statewide cooperative services in addition to their own local services. 2. All Illinois public libraries agree to make their resources, information, and expertise available via interlibrary loan, reciprocal borrowing, and other formal cooperative agreements; and participate in system delivery. 3. All Illinois public libraries abide by the ILLINET Interlibrary Loan Code as well as other formal regional/consortial agreements. 4. Public library directors, library staff, and library board members actively participate as members of boards, committees, task forces, advisory councils, etc., at various levels, including the regional library system, the Illinois State Library, and the Illinois Library Association. Participants should bring a regional and statewide perspective that envisions all types of libraries, not just their local library and library type issues. 5. All public libraries, in cooperation with regional library systems and the Illinois State Library, share the responsibility for promoting statewide tax-supported public library service for every Illinois resident. 6. Every public library has a responsibility to offer its residents quality library services; therefore, any legally established public library that currently does not meet the eligibility requirements for Illinois State Library/Illinois Office of the Secretary of State grants should work in cooperation with its regional library system regarding grant eligibility and compliance. System Member Responsibilities and Resource Sharing Checklist L Library staff and library board members are aware of the services offered by the regional library systems and the Illinois State Library. The library promotes statewide cooperative services in addition to their own local services. L Library resources, information, and expertise are available via interlibrary loan, reciprocal borrowing, and other formal cooperative agreements; and the library participates in system delivery. L The library abides by the ILLINET Interlibrary Loan Code as well as other formal regional/consortial agreements. L The library administrator, library staff, and library board members actively participate as members of boards, committees, task forces, advisory councils, etc., at various levels, including the regional library system, the Illinois State Library, and the Illinois Library Association, and bring a regional and statewide perspective that envisions all types of libraries, not just their local library and library type issues. L The library, in cooperation with regional library systems and the Illinois State Library, promotes statewide tax-supported public library service for every Illinois resident. L If a legally established public library currently does not meet the eligibility requirements for Illinois State Library/Illinois Office of the Secretary of State grants, the library should work in cooperation with its regional library system regarding grant eligibility and compliance. 89 Serving Our Public 4.0: Standards for Illinois Public Libraries • 25 Chapter 9 (Public Services: Reference and Reader’s Advisory Services) Through public services, a library offers assistance to patrons in the use of its collections and resources. The library also provides patrons with resources beyond those owned by the library through interlibrary loan and other resource-sharing arrangements. Basic public services include reference and reader’s advisory. These services should be provided to all age groups. Reference Service Reference service is the provision of information in response to a patron’s question. All Illinois public libraries should provide reference service for their patrons. Reference Service Standards 1. All basic services are available when the library is open. For the purpose of this document, basic services are circulation, reference, reader’s advisory, and computer/ Internet access. 2. The library has a board-approved reference service policy developed by reference staff and administration and it is reviewed biennially. 3. The library provides staff trained in reference service to meet the needs of patrons who have challenges with disabilities, language, and literacy. 4. The library participates in interlibrary loan and resource sharing to help provide accurate and timely reference service. 5. The library is aware of the importance of accuracy in reference service and relies on information sources of demonstrated currency and authority. 6. The library supports training in the use of technologies necessary to access electronic resources, including training for persons with disabilities in the use of adaptive equipment and software. 7. The library provides easy access to accurate and up-to-date community information/ resource files. 8. The library provides current issues of at least one community or local newspaper and retains hard copy or online back issues for a minimum of six months. 9. The library provides access to local ordinances or codes of all municipalities within its service boundaries. 10. The library provides access to local and state maps. 11. The library strives to provide access to the minutes of local government meetings. These include but are not limited to municipal (village, township, or city) and school board meetings. 12. The library provides voter information, including precinct boundaries and location of polling places. 13. The library provides information about local history and events. 14. The library will include at least one current reference resource for each subject area. Electronic resources may fulfill this requirement. 90 26 • Serving Our Public 4.0: Standards for Illinois Public Libraries 15. Staff has access to a telephone or computer to receive and respond to requests for information and materials and to contact other agencies for information. 16. Staff members are encouraged to attend at least one relevant continuing education event each year. 17. The library annually evaluates its reference service for accuracy, timeliness, staff friendliness, and patron ease. Reference Service Checklist L All basic services are available when the library is open. L The library has a reference service policy. L The library provides staff trained in reference service to meet the needs of patrons who have challenges with disabilities, language, and literacy. L The library participates in interlibrary loan and resource sharing to help provide accurate and timely reference service. L The library is aware of the importance of accuracy in reference service and relies on information sources of demonstrated currency and authority. L The library supports training in the use of technologies necessary to access electronic resources, including training for persons with disabilities in the use of adaptive equipment and software. L The library provides easy access to accurate and up-to-date community information. L The library provides current issues of at least one community or local newspaper and retains hard copy or online back issues for a minimum of six months. L The library provides access to local ordinances or codes of all municipalities within its service boundaries. L The library provides access to local and state maps. L The library provides access to the minutes of local government meetings. These include but are not limited to municipal (village, township, or city) and school board meetings. L The library provides voter information, including precinct boundaries and location of polling places. L The library provides information about local history and events. L The library has at least one current reference resource for each subject area. L Staff has access to a telephone or computer to receive and respond to requests for information and materials and to contact other agencies for information. L Staff members are encouraged to attend at least one relevant continuing education event each year. L The library evaluates its reference service on an annual basis. 91 Serving Our Public 4.0: Standards for Illinois Public Libraries • 27 Reader’s Advisory Service Reader’s advisory service is a patron focused service that promotes and encourages the use of collections for recreational purposes, including but not limited to recreational reading, watching, and listening. Reader’s advisory service offers advice, suggestions, recommendations, and selections to library users to help them identify authors, titles, and genres which they may enjoy. It should also strive to respond to the recreational reading, viewing, and listening tastes of individual patrons using the resources of the library and its staff to link readers with books, movies, and music. Reader’s advisory is instrumental in creating relationships and encouraging conversations with users and the community about leisure reading, viewing, and listening needs. All Illinois public libraries should provide some sort of reader’s advisory service to their patrons. This can be done formally with a separate designated service desk, through conversation with a librarian, or informally through conversations throughout the library such as at the circulation desk where library staff members interact with patrons as they are checking out and returning materials and are able to discuss these items with them, getting to know their preferences in the process. This can lead to suggestions of similar titles that the patrons may enjoy. Reader’s Advisory Service Standards 1. All basic services are available when the library is open. For the purposes of this document, basic services are circulation and reference and reader’s advisory services. If reference and reader’s advisory services are provided to children and adults from two separate points, then the library provides adequate staffing at both locations all hours the library is open. 2. The library has competently trained staff that has thorough knowledge of popular authors and titles. 3. The library participates in interlibrary loan and resource sharing to help provide accurate and timely reader’s advisory service. 4. The library is aware of the importance of quality in reader’s advisory service and relies on information sources of demonstrated currency and authority. 5. Staff has access to a telephone and computer to receive and respond to requests for information and materials and to contact other agencies for information. 6. Staff members who are responsible for reader’s advisory services should attempt to stay current with community events by participating in community organizations, clubs, or councils. 7. Staff members who are responsible for reader’s advisory services should attempt to attend as many workshops, reading roundtables, or continuing education events as possible to stay current. 8. The library accepts and responds to reader’s advisory requests received in person, on the phone, or electronically. 9. The library promotes and cultivates popular collections which are inclusive, representing all people and their actual experiences to provide an accurate portrayal of the diverse world in which we live. Public Services: Reference and Reader’s Advisory Services 92 28 • Serving Our Public 4.0: Standards for Illinois Public Libraries Reader’s Advisory Service Checklist L All basic services are available when the library is open. L The library has competently trained staff that has thorough knowledge of popular authors and titles. L The library maintains a well-rounded collection of both fiction and nonfiction titles. L The library participates in interlibrary loan and resource sharing to help provide accurate and timely reader’s advisory service. L The library maintains a basic collection of reader’s advisory reference materials. L All staff members attend at least one relevant continuing education event each year. L Staff members who are responsible for reader’s advisory service in their library join at least one community organization, club, or council. L Staff members who are responsible for reader’s advisory service in their library attend at least one workshop, reading roundtable, or continuing education event. L The library accepts and responds to reader’s advisory requests received in person, on the phone, or electronically. 93 Serving Our Public 4.0: Standards for Illinois Public Libraries • 29 Chapter 10 (Programming) A library can reach out to its entire community through programming. Educational, recreational, informational, and cultural programs sponsored by the library or cosponsored with other community organizations are offered to help attract new users to the library, to welcome people from all cultures and people with disabilities, to increase awareness and use of library resources and services, and to provide a neutral public forum for the debate of issues. Library programs are a particularly effective way of introducing the community to a variety of cultures. It is well accepted that traditional programming for younger children helps them develop reading habits and encourages them and their caregivers to use the library and its resources. Young adult programs help teens understand some of the intellectual, emotional, and social changes they are experiencing. Programs for adults and senior citizens can provide the lifelong learning skills and recreation needed in our changing society. If the library opens its meeting rooms, display cases, and other exhibit areas to non-library- sponsored programs and non-library-sponsored exhibits and displays, policies and procedures must cover the use of these facilities. The library’s attorney should review this policy as well as other library policies. Programming Standards 1. Library programs should strive to be free of charge. 2. Library programs are located in a physically accessible location. Provisions are made, as needed, to enable people with disabilities to participate in the program. The availability of these provisions is noted with other information about the program. 3. The library considers community demographics, special populations, and the availability of programming from other social, cultural, and recreational organizations in the community when planning and evaluating programs. 4. The library presents educational, cultural, and recreational programs that reflect community needs and interests. Community members should be encouraged to offer suggestions. 5. Programming is designed to address the diversity within the community, to increase the awareness and use of library resources and services, and to attract new users. 6. The library provides outreach programs to targeted populations who cannot visit the library. 7. The library’s programming seeks to serve groups such as children, parents, young adults, adults, seniors, and special constituents relevant to the area’s demographics. 8. The library provides programs that will instruct their community on how to use the library. This will include training sessions or one-on-one instruction on the library’s online databases and the library’s online catalog. The library will also provide tours and make sure the community is comfortable with using the library. 9. Libraries are encouraged to partner with other organizations to offer programs. 94 30 • Serving Our Public 4.0: Standards for Illinois Public Libraries Programming Checklist L Library programs are provided free of charge, or on a cost recovery basis. L Library programs are located in a physically accessible location. L Provisions are made, as needed, to enable persons with disabilities to participate in the program. The availability of these provisions is noted with other information about the program. L The library considers community demographics, special populations, and the availability of programming from other social, cultural, and recreational organizations in the community when planning and evaluating programs. L The library presents educational, cultural, and recreational programs that reflect community needs and interests. L Programming is designed to address the diversity within the community, to increase the awareness and use of library resources and services, and to attract new users. L The library provides outreach programs to specific populations who cannot visit the library. L The library has programming that seeks to serve children and their caregivers. L The library has programming that seeks to serve young adults. L The library has programming that seeks to serve adults and senior citizens. L The library provides programs on library instruction for all ages. This includes online catalog and online database training opportunities. L The library is encouraged to partner with other organizations to offer programs. 95 Serving Our Public 4.0: Standards for Illinois Public Libraries • 31 Chapter 11 (Youth/Young Adult Services) Service for youth is the provision of all library services to young people ages 0 through 18 in the library and the community. Youth services should meet recreation and education needs with programs, print and digital collections, reader’s advisory, reference, outreach, library space and furniture, and library staff. All Illinois public libraries should provide services to youth. Youth/Young Adult Services Standards 1. All basic services are available to all youth regardless of age, ability, gender, or sexual orientation when the library is open. For the purpose of this document, basic services are circulation, reference, reader’s advisory, and computer/Internet access. If services are provided to youth and adults from two separate points, then the library provides adequate staffing at both locations at all hours the library is open. 2. The library has competently trained staff with thorough knowledge of the various developmental needs of youth, and offers services including collections and programs to reflect these needs. 3. The library has board-approved policies towards serving youth developed by administration and staff who serve children and/or young adults, which is reviewed every two years. 4. The library actively promotes respect for cultural diversity and creates an inclusive, welcoming, and respectful library atmosphere that embraces diversity. 5. The library strives to provide staff trained in serving youth to meet the needs of patrons who have challenges with disabilities, language, and literacies, including support for use of adaptive equipment and software. 6. The library seeks to eliminate barriers to provision of services and information access to youth and families, including examining content restrictions, library card signup, and Internet policies. 7. The library evaluates its services to youth for popularity, effectiveness, accuracy, timeliness, and patron ease at least once annually. 8. The library provides developmentally-appropriate educational, cultural, recreational, and entertainment programs for youth that reflect community needs and interests. Programming is designed to address the diversity within the community. Community members should be encouraged to offer suggestions. 9. Library programs should strive to be free of charge. 10. Provisions should be made to enable persons with disabilities to participate in programs. The availability of these provisions is noted with other information about the program. 11. The library considers community demographics, special populations, and the availability of resources from social, cultural, and recreational organizations in the community when planning and evaluating library services. Libraries are encouraged to partner with community organizations to offer programs. 12. The library provides services to instruct youth in research and to develop information literacy. This may include tours, training sessions, or one-on-one instruction. 96 32 • Serving Our Public 4.0: Standards for Illinois Public Libraries 13. The library is aware of the importance of accuracy and currency in reference and reader’s advisory service, including knowledge of popular authors, and relies on information sources of demonstrated authority. 14. Youth staff has access to a telephone and a computer to receive and respond to requests for information and materials and to contact other agencies for information, and to accept and respond to reference requests received in all formats, including electronic, print, and phone. 15. Staff responsible for collection management are given access to a variety of reviews and tools for selecting youth materials. 16. The library will include at least one current resource for each nonfiction subject area created and intended for youth. Electronic resources may fulfill this requirement. 17. The library will provide computer access for all ages, and strives to provide guidance on digital literacy and technology use by informed, qualified, and trained staff. 18. The library provides outreach services for youth to increase the awareness and use of library services, to attract new users, and to better reach underserved populations. 19. The library is encouraged to partner with and support all schools, teachers, school libraries, and students of all types in their communities, including private schools and homeschooling families, to provide multifaceted educational opportunities for children. The library should strive for direct partnership and coordination with school librarians in providing these services. 20. Staff members responsible for youth services in their library should attempt to attend as many workshops or continuing education events as possible to stay current. 21. The library provides space allocated for use by children and families. Shelving should be appropriately sized. 22. The library provides services and programming for children and families focused on early literacy skills, including regular storytimes. 23. The library provides programming to facilitate play and fun, and strives to provide toys and other interactive materials for use in the library, during programs, and at home. 24. The library provides a summer reading opportunity to encourage reading and learning during the summer. 25. The library provides a flexible and welcoming environment for young adults both individually and in groups. 26. The library provides developmentally appropriate programming and services for young adults that fosters the development of self-concept, identity, coping mechanisms, and positive interactions with peers and adults, while also encouraging socialization and having fun. 27. The library provides materials produced for a young adult audience that is designated and intended for young adult use. 28. The library fosters young adult leadership and civic engagement. 29. Libraries are encouraged to partner with teens to create and implement teen activities. This can be done with a young adult volunteer group or advisory board. 97 Serving Our Public 4.0: Standards for Illinois Public Libraries • 33 Youth/Young Adult Services Checklist L All basic youth services are available when the library is open. L The library provides staff trained in serving youth. L The library has policies towards serving youth which it reviews at least every two years, and youth staff have input in these policy revisions and creations. L The library actively promotes respect for diversity and creates an inclusive, welcoming, and respectful library atmosphere for all patrons. L The library provides staff trained in assisting youth with disabilities, language, and literacy barriers. L The library provides staff trained to assist youth with adaptive equipment and software as needed to for accessibility of resources. L The library strives to eliminate barriers of service for youth, including regularly reviewing any content restrictions, library card requirements, and Internet policies. L The library regularly, and at least annually, evaluates its services for youth with regard to popularity, effectiveness, accuracy, timeliness, and patron ease. The library seeks input from staff serving youth—as well as the community—regarding these services. L The library provides programming for youth which is developmentally appropriate and meets the needs of the community. L The library’s programming is designed to reflect the needs and interests of youth in the community. L Library programs are provided free of charge or on a cost-recovery basis. L The library makes provisions that enable persons with disabilities to attend programming, and lists these provisions with other programming information. L The library considers community demographics, special populations, and the availability of resources from social, cultural, and recreational organizations in the community when planning and evaluating library services for youth. L The library strives to partner with youth-facing organizations in the community. L The library provides youth with research and information literacy instruction through tours, training sessions, and one-on-one interactions. L The library has staff who have knowledge of popular authors, titles, and resources to provide these services. L Youth staff have access to a telephone and computer to receive and respond to requests for information and to contact other agencies. L Youth staff responsible for collection management have access to review journals and tools specifically targeting youth materials. Youth/Young Adult Services 98 34 • Serving Our Public 4.0: Standards for Illinois Public Libraries L The library includes at least one current resource created and intended for youth for each subject area. Electronic resources also fulfill this requirement. L The library provides computer access for all youth, and provides guidance on digital literacy and technology use to youth. L The library provides outreach services towards youth to increase awareness of services, attract new users, and reach underserved populations. L The library strives to partner with and support local schools, including private schools and homeschoolers. L Staff members are encouraged to attend as many continuing education workshops and events as possible to stay current on trends and best practices for serving youth. L The library provides a space specifically for use by children and families. L The shelving used for housing children’s materials is appropriately sized to allow for easier access. L The library provides early literacy programming, including regular story time, for children and families. L The library provides programming which facilitates play and fun for children and families. L The library provides toys and interactive materials for use in the library, during programs, and/or at home that facilitate play, fun, and imagination. L The library provides a summer reading opportunity to encourage reading and learning during the summer. L The library provides a welcoming environment for young adults both individually and in groups. L The library provides developmentally appropriate programming for young adults that encourage self-identity and positive interactions while providing opportunities to socialize and have fun. L The library provides materials both physical and digital for young adults that are intended for them. L The library partners with young adults in the community to provide opportunities for leadership such as a young adult (or teen) advisory board, volunteer group, or other formal or informal opportunities. 99 Serving Our Public 4.0: Standards for Illinois Public Libraries • 35 Chapter 12 (Technology) Technology is ubiquitous and permeates most aspects of our lives, environments, and expectations. Libraries are challenged to cope with the integration of technology solutions for all library services as well as to plan for and assess the impact of technology based on users’ expectations. Technology, however, is only a tool that is interwoven into all aspects of library services, programs, and operations. The significant keys that serve as the catalyst to unlock technology, the tool, include: • an informed, qualified, and trained staff whose direct interaction, insight, and instruction in the provision of quality patron services are imperative; • an adequate budget to maintain and improve all aspects of the library’s technological environment and services; and, • a long-range/strategic technology plan that embraces integration of new technologies into library services, programs, and operations. The multifaceted roles for technology in the library environment include but are not limited to: • communications conduit(s): telephone, fax, chat, email, social media; • providing access to relevant digital content and enabling community members to create their own digital content (workstations, printers, use of software, Internet access, email, makerspaces); • access to resources within and beyond the local library’s resources through the library’s website (e-books, audio books, real-time reference); • expedited and enhanced patron services (automated circulation systems, self-checkout, e-commerce solutions); • 24/7 library access (via the library’s website); and • improved staff efficiency in both serving patrons and in handling day-to-day routine library functions/operations (remote servers, Cloud, off-site servers). Technology Standards 1. Based on local technology planning, the library ensures adequate technological access and maintains appropriate hardware/software that effectively accommodates both library operations and patron needs. 2. The library must have: • a telephone, with a listing in the phone book and via Internet search engine; • a telephone voice mail and/or answering machine; • a fax and/or scanner; • a photocopier; • effective Internet access, with sufficient capacity to meet the needs of both the staff and the public; • library and/or departmental email accounts for patron communication with the library (email must be read and responded to during library hours.) • an Americans with Disabilities Act (ADA) compliant library website that is updated at least monthly; • up-to-date computers with sufficient capacity to meet needs for staff and public access; 100 36 • Serving Our Public 4.0: Standards for Illinois Public Libraries • up-to-date printers with sufficient capacity to meet needs for staff and public access; • up-to-date anti-virus protection and Internet security software installed on every library computer; • up-to-date Internet browsers, web applications, and plug-ins; • a valid email address, accessible via the library’s website, for the library administrator; and • a website that includes basic library information such as hours, location, contact, official name of library, and content required by the Open Meetings Act. 3. The library provides a sufficient number of patron-accessible workstations/devices on a per capita basis. The wait time for patron-accessible workstations/devices is minimal and does not exceed 15 to 30 minutes. 4. The library annually evaluates and, if necessary, updates its Internet connectivity options for service impact and cost-effectiveness. Illinois libraries participate in the Illinois telecommunications network/backbone, i.e., the Illinois Century Network [www.illinois. net] when such participation is economically feasible. 5. The library provides 24/7 remote access to library services and resources through: • a web-accessible library catalog; • Americans with Disabilities Act (ADA) compliant library website that is updated at least monthly; • appropriate regional, state, national, and international bibliographic databases; • other authenticated electronic resources that are available for direct patron use; and • virtual reference service, instant or text messaging services, and/or library email account. 6. The library staff must be: • computer literate; • trained to use and assist patrons in the use of electronic resources and materials; and, • accessible via phone, email, and/or through messaging services. 7. The library provides or partners with other community agencies to offer its patrons instruction (workshops, classes) in the use of computers, email, productivity software, and the Internet. 8. The library provides web links and access to regional and/or statewide initiatives including: • regional library system consortial web-based catalogs; • the CARLI academic library catalog (I-Share); • Illinois State Library-sponsored databases/e-resources; • other electronic collections as available; and • virtual reference service. 9. As an equal partner in resource sharing, the library inputs and makes its collection holdings accessible for resource sharing within a regional, statewide, national, and/or international database. 10. The library has a board-adopted Internet acceptable use policy that is reviewed annually. 11. The library budgets for ongoing technology needs including but not limited to: hardware and software purchases, upgrades, ongoing maintenance, services, and connectivity. 101 Serving Our Public 4.0: Standards for Illinois Public Libraries • 37 12. The library maintains, troubleshoots, repairs, and replaces computer hardware and software. This ongoing maintenance is handled by trained library staff and/or via a contractual service agreement with an appropriate service provider. 13. The library develops and updates at regular intervals a long range/strategic plan for its future technology needs based on community needs and priorities. The plan includes the date of implementation, the planned review schedule, and addresses, at a minimum, the areas noted below as required in the School and Libraries Program of the Universal Service Fund [www.universalservice.org/sl/applicants/step01/default.aspx] • goals and realistic strategy for using telecommunications and information technology; • a professional development strategy; • an assessment of telecommunications and information technology services, hardware, software, and other services needed; • budget resources; and • ongoing evaluation process. 14. The library continuously strives to improve its technological services, resources, and access. An ongoing planning cycle includes a needs assessment that examines current and emerging technologies, community feedback about library technology, and service enhancements including but not limited to: • wireless access (Wi-Fi); • Internet connectivity upgrades sufficient for patron and staff use; • networking (local vs. wide area); • library Intranet; • an Americans with Disabilities Act (ADA) compliant library website that is updated at least monthly, highlights library services and programs, includes hyperlinks, and is interactive and mobile compatible; • patron self-checkout functionality; • new technologies/potential services; for example, social networking, makerspaces, and mobile apps; • current and functional meeting room technology; • adaptive technologies that accommodate service needs for persons with disabilities and special populations, including but not limited to: accessible computer hardware, deaf interpreters, language translators, open captioning; and • ongoing staff continuing education/training related to all aspects of technological services. 15. The library protects the integrity, safety, and security of its technological environment via: • anti-virus software and other Internet security software; • Firewalls with advanced threat protection; • authentication; • routine installation of upgrades, patches, etc.; • scheduled data backup; and • remote/off-site storage of data backups with a plan for redundancy in case of backup failure. Technology 102 38 • Serving Our Public 4.0: Standards for Illinois Public Libraries 16. The library’s automated catalog and its components comply with current state, national, and international standards including, for example, but not limited to: • Illinois statewide cataloging standards [http://www.cyberdriveillinois.com/ departments/library/grants/cmc.html] • MARC 21 (Machine Readable Cataloging) formats [www.dublincore.org/] • ANSI (American National Standards Institute); • NISO (National Information Standards Organization); • ISO (International Organization for Standardization); and • Specific standards including ANSI/NISO Z39.50 protocol, the Bath Profile, and ISO 16160, 10161. 17. The library is aware of E-rate discounts (telecommunications/connectivity services and/or Internet access) as available through the Schools and Libraries Program of the Universal Service Fund, administered by the Universal Service Administrative Company (USAC) under the direction of the Federal Communications Commission (FCC) and applies as determined by the local library board [www.usac.org/sl]. Technology Checklist L Based on local technology planning, the library ensures adequate technological access and maintains appropriate hardware/software that effectively accommodates both library operations and patron needs. L The library has: • a telephone, with a listing in the phone book; • a telephone voice mail and/or answering machine; • a fax and/or scanner; • a photocopier; • effective Internet access with sufficient capacity to meet the needs of both the staff and the public; • library and/or departmental email accounts for patron communication with the library (the library email account is reviewed and responded to during library hours); • an Americans with Disabilities Act (ADA) compliant library website that is updated at least monthly; • up-to-date computers for staff and public access with sufficient capacity to meet needs; • up-to-date printers for staff and public access with sufficient capacity to meet needs; • up-to-date antivirus and Internet security software protection installed on every library computer; • up-to-date Internet browsers, web applications, and plug-ins; • a valid email address, accessible via the library’s website, for the library administrator; and • a website that includes basic library information such as hours, location, contact, official name of library, and content required by the Open Meetings Act. 103 Serving Our Public 4.0: Standards for Illinois Public Libraries • 39 L The library provides a sufficient number of patron-accessible workstations/devices on a per capita basis. L The wait time for patron workstations does not exceed 15 to 30 minutes. L The library annually evaluates and, if necessary, updates its Internet connectivity options for service impact and cost-effectiveness. L The library provides 24/7 remote access to library services and resources through: • a web-accessible library catalog; • an Americans with Disabilities Act (ADA) compliant library website that is updated at least monthly; • appropriate regional, state, national, and international bibliographic databases; • other authenticated electronic resources that are available for direct patron use; and • virtual reference service, and/or text messaging services, and/or a library email account. L The library staff must be: • computer literate; • trained to use and assist patrons in the use of electronic resources and materials; and • accessible via email and/or through messaging services. L The library provides or partners with other community agencies to offer its patrons instruction (workshops, classes) in the use of computers, email, productivity software, and the Internet. L The library provides web links and access to regional and/or statewide initiatives including: • regional library system consortial web-based catalogs; • the CARLI academic library catalog (I-Share); • Illinois State Library-sponsored databases/e-resources; • other electronic collections as available; and • virtual reference service. L As an equal partner in resource sharing, the library inputs and makes its collection holdings accessible for resource sharing within a regional, statewide, national, and/or international database. L The library has a board-adopted Internet acceptable use policy. L The Internet acceptable use policy is reviewed annually. L The library budgets for ongoing technology needs including but not limited to: hardware and software purchases, upgrades, ongoing maintenance, services, and connectivity. L The library maintains, troubleshoots, repairs, and replaces computer hardware and software. This ongoing maintenance is handled by trained library staff and/or via a contractual service agreement with an appropriate service provider. Technology 104 40 • Serving Our Public 4.0: Standards for Illinois Public Libraries L The library develops and updates, at regular intervals, a long-range/strategic plan for its future technology needs. The plan is based on community needs and priorities. L The library continuously strives to improve its technological services, resources, and access. An ongoing planning cycle includes a needs assessment that examines current and emerging technologies and service enhancements including but not limited to: • wireless access (Wi-Fi); • Internet connectivity upgrades sufficient for patron and staff use; • networking (local area vs. wide area); • library Intranet; • an Americans with Disabilities Act (ADA) compliant library website that is updated at least monthly, highlights library services and programs, includes hyperlinks, is mobile compatible, and is interactive; • patron self-checkout functionality; • new technologies/potential services; for example, social networking, makerspace, and mobile apps; • current and functional meeting room technology; • adaptive technologies that accommodate service needs for persons with disabilities and special populations, including but not limited to: accessible computer hardware, deaf interpreters, language translators, open captioning; and • ongoing staff continuing education/training related to all aspects of technological services. L The library protects the integrity, safety, and security of its technological environment. L The library’s automated catalog and its components comply with current state, national, and international standards. L The library is aware of E-rate discounts (telecommunications/connectivity services and/or Internet access) as available through the Schools and Libraries Program of the Universal Service Fund, administered by the Universal Service Administrative Company (USAC) under the direction of the Federal Communications Commission (FCC). 105 Serving Our Public 4.0: Standards for Illinois Public Libraries • 41 Chapter 13 (Marketing, Promotion, and Collaboration) A public that is aware of all the services and collections offered by its library and that views its library as a positive, fundamental, and indispensable part of their community is the ideal achieved through an effective public relations and marketing program. In a hyper-connected, on- demand world, libraries must market and promote their services and demonstrate all they offer to the public. The library patron must be the center of every program or service the library provides. The library staff must be aware of the variety of programs and services and learn to promote them to library patrons during reference interviews and the check out process. Of imperative importance, the community must be aware of what the library is providing, and library staff should always make sure their library patrons leave the library satisfied—since it is highly likely that a library user who is not satisfied will not return. Marketing, Promotion, and Collaboration Standards 1. The library staff develops, adopts, and reviews a marketing plan at regular intervals that supports the library’s long-range and strategic plan. 2. The library staff and trustees participate in two or more cooperative activities with other community organizations, businesses, and institutions, such as Chamber of Commerce and service organizations. 3. The library’s services and programs are regularly promoted in the community by using three or more publicity methods such as flyers, newsletters, brochures, library website, social networking, community calendars, posters, banners, displays, billboards, and presentations and speeches. 4. The library should maintain a social media presence on at least one of their community’s most used platforms. 5. Information about library programs and services is provided to the community either through a print newsletter or email newsletter at least three times per year. 6. The library specifically invites local, state, and federal officials to visit the library, providing them a firsthand view of the library’s services. 7. The library’s website is updated at least monthly to reflect current and future programs, board minutes, library policies, and new material. 8. The board, administration, and staff assess the library’s appearance at least once a year, using this information to revise the library’s image in the community. 9. The board, administration, and appropriate staff visit other libraries at least once a year, or review other libraries’ publications and websites to learn what services and programs other libraries offer their patrons. 10. The operating budget includes funds for public relations and marketing. 11. The library considers persons with special needs when developing and delivering information about the library’s collections and services. 12. The library develops strategies to reach those groups that do not use the library. 13. One member of the staff coordinates the library’s marketing efforts, but all staff receive customer service and marketing training. 106 42 • Serving Our Public 4.0: Standards for Illinois Public Libraries 14. The library includes public relations and customer service as part of the orientation of all new staff and board members. 15. The library develops a brand identity and all collateral material adheres to the library’s brand for the most effective messaging. 16. The library administration ensures all board and staff members receive an orientation of the library covering the library’s history, funding sources, long-range/strategic plan, and services. 17. The library builds on public relations and marketing efforts developed by state and national organizations, the state library, and the community. Marketing, Promotion, and Collaboration Checklist L The library has a communications plan that supports the library’s long-range/strategic plan. L The library staff and trustees participate in two or more cooperative activities with other community organizations. L The library’s services and programs are promoted in the community. Check the applicable publicity methods. O flyers O brochures O website O newsletter O posters O banners O displays O podcasting O presentations O speeches O billboards O other L The library maintains at least one social media account. L The library invites local, state, and federal officials to visit the library. L The library’s website is updated at least monthly. L The board, administration, and staff conduct an annual library walk-through. L The board, administration, and appropriate staff visit other libraries. L The budget includes funds for public relations and marketing activities. L The library’s promotional methods and services are ADA compliant. L A designated staff member coordinates the library’s marketing efforts. 107 Serving Our Public 4.0: Standards for Illinois Public Libraries • 43 L The library’s staff receives customer service and marketing training. L The library’s orientation for staff and trustees includes the library’s public relations, customer service philosophy, library history, funding sources, and long-range/strategic plan. L The library surveys patrons and the community to judge awareness of the library’s programs and services. Marketing, Promotion, and Collaboration 108 109 Serving Our Public 4.0: Standards for Illinois Public Libraries • 45 Appendices The appendices contain a variety of documents such as a list of topics for new trustee orientation, records retention guidance, recommended staffing levels, a glossary, and more. For Serving Our Public 4.0, the task force opted to eliminate appendices that consisted solely of web-published statements from ALA, ILA, and the like, in recognition that the online versions will always be more current than what would have appeared here in print. Illinois public libraries operate under the Illinois Compiled Statutes [ILCS], generally chapter 75 [75 ILCS], but other statutes also impact libraries. As librarians and their library board must be familiar with Illinois statutes, this appendix provides a quick reference; for further information, consult Illinois Library Laws & Rules, published regularly by and available from the Illinois Library Association. New appendices in Serving Our Public 4.0 include a collection management worksheet, a set of facility management checklists, and guidance for new facility planning. The recommended service level tables retained the minimum, growing, established, and advanced levels to allow library boards to self-select the appropriate goals for their library. Minimum is the foundation level where all Illinois public libraries begin, but should not remain. As each chapter is read, the accompanying appendices should also be reviewed to determine the library’s current service level and to decide the target level of service. 110 46 • Serving Our Public 4.0: Standards for Illinois Public Libraries Appendix A (Useful Illinois Statutes with Citations to the Illinois Compiled Statutes) The Illinois Compiled Statutes (ILCS) are posted online at www.ilga.gov/legislation/ilcs/ilcs.asp Illinois Statute or Topic Legal Citation General Provisions Open Meetings Act 5 ILCS 120/1 Freedom of Information Act (FOIA) 5 ILCS 140/1 State Records Act 5 ILCS 160/1 (see also 50 ILCS 205/1) Electronic Commerce Security Act (digital signature) 5 ILCS 175/1 Identity Protection Act 5 ILCS 179/1 Intergovernmental Cooperative Act 5 ILCS 220/1 Oaths and Affirmations Act 5 ILCS 255/0.01 Illinois Public Labor Relations Act 5 ILCS 315/1 Illinois Governmental Ethics Act (Disclosure of Economic Interests) 5 ILCS 420/4A-101 State Officials and Employees Ethics Act 5 ILCS 430/1-1 Elections Election Code 10 ILCS 5/1-1 Campaign Finance Reporting 10 ILCS 5/10-6.1 Executive Officers State Library Act 15 ILCS 320/1 Illinois Literacy Act 15 ILCS 322/1 Finance Public Funds Statement Publication Act 30 ILCS 15/1 (see also 50 ILCS 305/1) Statement of Receipts and Disbursements 30 ILCS 15/1 (see also 50 ILCS 305/1) Public Funds Investment Act 30 ILCS 235/1 (see also 50 ILCS 340/1) Interest Rate on Public Debt 30 ILCS 305/2 Local Government Debt Reform Act 30 ILCS 350/1 Illinois Procurement Code 30 ILCS 500/1 Joint Purchasing Act (Governmental) 30 ILCS 525/1 Architectural, Engineering, and Land Surveying Qualifications Based Selection Act 30 ILCS 535/1 & 50 ILCS 510/0.01 Drug Free Workplace Act 30 ILCS 580/1 Revenue Property Tax Code (formerly Revenue Act) 35 ILCS 200/1-1 Estimate of Revenues 35 ILCS 200/18-50 Truth in Taxation Law 35 ILCS 200/18-55 Property Tax Extension Limitation Law (PTELL) 35 ILCS 200/18-185 Fiscal Responsibility Report Card 35 ILCS 200/30-30 Pensions Illinois Municipal Retirement Fund (IMRF) 40 ILCS 5/7-171 Local Government Conflict of Interest (Public Officer Prohibited Activities Act) 50 ILCS 105/3 Public Officers Simultaneous Tenure Act 50 ILCS 110/1 Time Off for Official Meetings Act 50 ILCS 115/1 111 Serving Our Public 4.0: Standards for Illinois Public Libraries • 47 Local Government Employees Political Rights Act 50 ILCS 135/1 Local Government Wage Increase Transparency Act 50 ILCS 155 Local Records Act 50 ILCS 205/1 (see also 5 ILCS 160/1) Local Government Financial Statement Act 50 ILCS 305/1 (see also 30 ILCS 15/1) Governmental Account Audit Act 50 ILCS 310/1 Illinois Municipal Budget Law 50 ILCS 330/1 Investment of Municipal Funds Act 50 ILCS 340/1 (see also 30 ILCS 235/1) Tax Anticipation Note Act 50 ILCS 420/0.01 Local Government Prompt Payment Act 50 ILCS 505/1 Local Government Professional Services Selection Act (exempted in 720 ILCS 5/33E-13) 50 ILCS 510/0.01 Municipalities Removal of Officer (appointed library board member) 65 ILCS 5/3.1-35-10 Levy and Collection of Taxes 65 ILCS 5/8-3-2 Time for Paying over of Tax Monies 65 ILCS 5/8-3-3 Tax Increment Allocation Redevelopment Act (TIF) 65 ILCS 5/11-74.4-1 Libraries Illinois Local Library Act 75 ILCS 5/1-0.1 Illinois Library System Act 75 ILCS 10/1 Public Library District Act of 1991 75 ILCS 16/1 Nomination of Candidates (Public Library District Act) 75 ILCS 16/30-20 Ownership of Library Building 75 ILCS 16/10-45 & 75 ILCS 16/5-40 Library Records Confidentiality Act 75 ILCS 70/1 Public Health Environmental Barriers Act (Illinois Accessibility Code) 410 ILCS 25/1 Equitable Restrooms Act 410 ILCS 35/1 Smoke Free Illinois Act 410 ILCS 82/1 Public Safety Firearm Concealed Carry Act 430 ILCS 66/1 Notices Notice by Publication Act 715 ILCS 5/1 Newspaper Legal Notice Act 715 ILCS 10/1 Criminal Offenses Theft of (Library Material) 720 ILCS 5/16-0.1 & 720 ILCS 5/16-3 Official Misconduct 720 ILCS 5/33-1 Public Contracts Act (Interference, bid rigging) 720 ILCS 5/33E-1 Civil Liabilities Parental Responsibility Law 740 ILCS 115/1 Right to Breastfeed Act 740 ILCS 137/1 Illinois Wage Assignment Act 740 ILCS 170/1 Civil Immunities Local Government Employee Tort Immunity Act 745 ILCS 10/1-101 Employment Record Disclosure Act 745 ILCS 46/1 Property Right of Publicity Act 765 ILCS 1075/1 Appendices 112 48 • Serving Our Public 4.0: Standards for Illinois Public Libraries Human Rights Illinois Human Rights Act 775 ILCS 5/1-101 Business Transactions Personal Information Protection Act 815 ILCS 530/5 Employment Illinois Collective Bargaining Successor Employer Act 820 ILSC 10/0.01 Personnel Record Review Act 820 ILCS 40/0.01 Right to Privacy in the Workplace Act 820 ILCS 55/1 Employee Credit Privacy Act 820 ILCS 70/1 Minimum Wage Act 820 ILCS 105/1 Equal Pay Act 820 ILCS 112/1 Wage Payment and Collection Act 820 ILCS 115/1 Prevailing Wage Act 820 ILCS 130/0.01 One Day Rest in Seven Act 820 ILCS 140/3 School Visitation Rights Act 820 ILCS 147 Victims’ Economic Security and Safety Act 820 ILCS 180/1 Workers’ Compensation Act 820 ILCS 305/1 Military Related Acts Family Military Leave Act 820 ILCS 151/1 Military Leave of Absence Act 5 ILCS 325/0.01 Public Employee Armed Services Rights Act 5 ILCS 330/1 Service Member’s Employment Tenure Act 330 ILCS 60/1 113 Serving Our Public 4.0: Standards for Illinois Public Libraries • 49 Appendix B (Records to Be Retained and Disposed) The Records Management Section of the Illinois State Archives is responsible for assisting state and local government agencies with the disposal of records. In Illinois, no public record may be disposed of without the approval of the appropriate records commission. For more information and forms, go to Illinois State Archives website at www.cyberdriveillinois. com/departments/archives/records_management/home.html. For information about the procedures to dispose of state records call (217) 782-2647. To dispose of local government records call (217) 782-7075. Inquiries can be mailed, faxed, or emailed (via an email form on the website noted above) to the Illinois State Archives: Records Management Section Illinois State Archives Springfield, IL 62756 Fax: (217) 557-1928 Appendices 114 50 • Serving Our Public 4.0: Standards for Illinois Public Libraries Appendix C (Topics Recommended for Inclusion in Board Bylaws) 1. Official name and location of library 2. Trustees • Method of election or appointment • Length of terms • Duties and responsibilities • Filling a vacancy • Conflict of interest/ethics provision • Removal 3. Officers • Definition • Duties • Nomination and election procedure and meeting • Filling a vacancy • Removal 4. Committees • Standing • Appointment of ad hoc 5. Meetings • Time and place of regular meetings • Method for calling special meeting • Quorum for making decisions • Compliance with the Open Meetings Act • Quorum for board action • Follow a current edition of a standard parliamentary procedure manual 6. Order of business • Roll call • Approval of previous meeting minutes • Correspondence and communications • Officers’ reports • Committee reports • Financial report and approval of expenditures • Library administrator’s report • Unfinished business • New business • Adjournment 7. Minutes • Reflect attendance and actions taken 115 Serving Our Public 4.0: Standards for Illinois Public Libraries • 51 8. Appointment/termination of library administrator 9. Amendments—procedures for repealing, amending, or adding 10. Time frame for review Appendices 116 52 • Serving Our Public 4.0: Standards for Illinois Public Libraries Appendix D (Topics Recommended for New Trustee Orientation) 1. Mission statement, long-range/strategic plan, technology plan, and all library policies 2. Budget, budget cycle, and way in which the budget is developed, monthly financial reports; levy; and relationship between library and municipality/ies, county, and state library 3. Doyle, Robert P. and Robert N. Knight, eds. Trustee Facts File. 4th ed. Chicago: Illinois Library Association, 2012; or current edition 4. ALA’s Freedom to Read Statement and Library Bill of Rights and its interpretations; collection management; censorship issues and the procedure for addressing a patron’s request for reconsideration of library materials 5. Board bylaws, board library administrator responsibilities, and errors and omissions insurance 6. Board meetings, committee meetings, names and addresses of other trustees, sample agenda, and prior year’s minutes 7. Serving Our Public 4.0: Standards for Illinois Public Libraries, State Library Per Capita Grant, Illinois Public Library Annual Report (IPLAR) 8. Current copy of Illinois Library Laws & Rules (St. Paul, MN: Thompson Reuters), issued periodically by and available from the Illinois Library Association 9. Latest edition of a standard parliamentary procedure manual 10. The value/benefits of membership in professional organizations such as the American Library Association and the Illinois Library Association 11. Illinois Open Meetings Act; Illinois Ethics Act; Freedom of Information Act 12. List of websites for such organizations as American Library Association, Illinois Library Association, and the Public Library Association 13. Diamond, Stewart H. and W. Britt Isaly. Financial Manual for Illinois Public Libraries. Chicago: Illinois Library Association, 2007 117 Serving Our Public 4.0: Standards for Illinois Public Libraries • 53 Appendix E (Recommended Staffing Levels) FTE per 1,000in addition to base FTE FTE per 1,000in addition to base FTE FTE per 1,000in addition to base FTE FTE per 1,000in addition to base FTE FTE per 1,000in addition to base FTE POPULATION BASE MINIMUM GROWING ESTABLISHED ADVANCED Less than 1,000 .15* .25 .50 .75 1.00 1,000–2,499 1.00 .25 .50 1.00 1.50 2,500–4,999 1.00 .25 .50 1.00 1.00 5,000–9,999 2.00 .25 .50 1.00 1.50 10,000–14,999 4.00 .25 .50 1.00 1.25 15,000–24,999 8.00 .25 .50 .90 1.25 25,000–49,999 18.00 .25 .50 .75 1.00 50,000–74,999 30.00 .25 .50 .75 1.00 75,000–99,999 45.00 .25 .50 .75 1.00 Over 100,000 60.00 .25 .50 .75 1.00 Example 1. The library’s jurisdictional population is 8,500. 2. The library wishes to achieve the “growing” level. 3. The library’s population places it in the 5,000–9,999 population range. The “base” for this range is 2 FTE. 4. The number of additional FTEs needed to reach the “growing” level is .5 per 1,000 population. Multiply 8.5 (the library’s jurisdictional population of 8,500 divided by 1,000) by .5 to get the number of additional FTEs: 4.25. 5. Add this number (4.25 FTE) to the base (2 FTE). To reach the “growing” level, the library will need a staff of 6.25 FTE. Note: The “base” is not a level. It is a number to be used in the calculation. For the purposes of this document, an FTE works 37.5 hours per week exclusive of any meal breaks of a half hour or more but including all other breaks. *The minimum hours a library should be open per week is 15, according to Illinois Administrative Code [23 Ill. Adm. Code 3030.110]; these standards recommend 25 in Chapter 4 (Access). Appendices 118 54 • Serving Our Public 4.0: Standards for Illinois Public Libraries Appendix F (Topics Recommended for Public Use of the Library Policy) 1. Days and hours of service 2. Borrowing privileges • Eligibility • Fees for nonresidents • Registration • Reciprocal borrowing 3. Circulation • Length of loans • Limits on number of items • Renewals • Reserves • Interlibrary loans • Lost or damaged materials • Fines and fees 4. Access to materials 5. Reference 6. Service to patrons with disabilities 7. Confidentiality of library/patron records 8. Library property • Computers • Bathroom facilities • Furniture • Equipment 9. Use of meeting rooms, exhibit areas, bulletin boards 10. Behavior in the library 119 Serving Our Public 4.0: Standards for Illinois Public Libraries • 55 Appendix G (Recommended Hours of Service by Population) POPULATION MINIMUM GROWING ESTABLISHED ADVANCED Less than 1,000 25 28 32 36 1,000-2,499 28 36 40 48 2,500-4,999 36 40 56 64* 5,000-9,999 48 56 64* 72* 10,000-24,999 56 64* 68* 72** 25,000-49,999 64* 68* 72** 72** 50,000-74,999 72* 72** 72** 75** 75,000-99,999 75** 75** 75** 75** Over 100,000 75** 75** 75** 75** *Open Sunday, September through May **Open Sunday all year Note: Consideration should be given to the convenience of users in establishing hours of operation. Every library should have some evening hours past 5:00 p.m. and some weekend hours including a minimum of four hours on Saturday. Appendices 120 56 • Serving Our Public 4.0: Standards for Illinois Public Libraries Appendix H (Topics Recommended for Collection Management Policy) 1. Description of community to be served 2. Description of user groups to be served (children, young adults, non-English speaking, adult new reader, audio and visually challenged, etc.) 3. Purpose of the collection 4. Responsibility for collection management 5. Parameters of the collection, including subject areas, formats, etc. 6. Criteria for selection, replacement, and withdrawal 7. Statement that Collection Management Policy will be reviewed every two years (75 ILCS 5/4-7.2) 8. Gifts 9. Provision for user requests 10. Reconsideration of materials 11. Statement on intellectual freedom, adopting the Library Bill of Rights, and other ALA intellectual freedom statements 121 Serving Our Public 4.0: Standards for Illinois Public Libraries • 57 Appendix I (Collection Management Worksheet) Chapter 7 (Collection Management) includes a standard that states: “The library spends a minimum of 8 to 12% of its operating budget on materials for patrons.” This worksheet is provided for library staff to determine how much of the operating budget is actually spent on materials. Enter total costs for each line reflecting library’s fiscal year. The costs will mirror the costs used on IPLAR for prior fiscal year if it is a question on the report. No two libraries are alike and some libraries will have other “special” collections that be added to this checklist or might not have some of the collections listed below, and therefore those collection types should be removed. Materials: Cost: Books (print) $ E-Books Magazines/newspapers (print) Magazines/newspapers (electronic) Audio CDs Audio CDs (downloadable) DVDs DVDs (downloadable/streaming) Electronic Databases (available in-house & remotely) Computer Software Microfilm Local History resources Photographs Video Games Non-Book or Media Automation: Cost: Annual Cost for local automation system (including cataloging/circulation software as well as hardware necessary for operation) $ OCLC Membership costs MARC Records costs Additional consortia cost Virtual reference service Appendices 122 58 • Serving Our Public 4.0: Standards for Illinois Public Libraries Supplies: Cost: Barcodes for circulating items and for patrons’ cards $ User library cards Processing supplies (example: spine labels, book covers, book table, RF tags, property stamps, etc.) Staffing: Cost: Based on a 40-hour week, determine approximately how many hours staff spend on task and multiply it by pay rate x 52 weeks. (Example: Cataloger— 25 hours per week X $10 X 52=$13,000) $ Collection development/ordering staff Cataloging staff Circulation staff ILL staff Book page or shelver Training for staff 123 Serving Our Public 4.0: Standards for Illinois Public Libraries • 59 Appendix J (New Facility Planning) The construction of a new facility or expansion of an existing facility is a major milestone for any public library. When planning for construction the following guidelines should be followed. 1. Public library construction, expansion, and major renovation projects are planned by a team consisting of the board or members of the board of trustees, the library administrator and key staff, and a registered professional architect, preferably with experience in the design of libraries. A library building consultant may be utilized when there is a lack of library design experience on the design team. 2. The library, unless it is part of a home rule unit of government, must select an architect in compliance with the Local Government Professional Services Selection Act [50 ILCS 510/0.01 et seq.] 3. The library’s attorney should review all contracts related to any construction project. 4. Space planning should be based on a twenty-year population projection (including probable annexation) and desired improvements in services. 5. The facility should provide the maximum possible flexibility for future changes in design, furnishings, and technology. 6. Access to the internet through data/Wi-Fi and power should be available throughout the facility. 7. All construction shall comply with federal, state, and local codes and regulations. 8. All areas of the library are designed to meet the floor-loading standard as defined by applicable codes. (Note that many existing buildings that were not designed as libraries cannot meet this requirement. Consult a building design professional whenever giving consideration to re-purposing any existing building for use as a library.) 9. Natural lighting should be used whenever possible. The availability and efficient use of natural light are an important consideration for both energy efficiency and human well-being. With proper planning, natural lighting can be incorporated into library design. All lighting, whether natural or artificial, should be designed to allow rearrangement of library furnishings. 10. Sustainable (Green) Design: Protecting our environment is only one of many compelling reasons to design and build sustainable buildings. Buildings designed in a sustainable manner can offer increased comfort for the occupants, healthier internal environments, lower energy costs, and can promote increased productivity. Libraries should take advantage of their unique educational role to be leaders in sustainable design. The U.S. Green Building Council (USGBC) provides a method to measure sustainability in the form of the “LEED” (Leadership in Energy and Environmental Design) program, aimed at both quantifying and promoting green design. Another measurement of sustainability is offered by the “Green Globes” program put forth by the Green Building Initiative. Each of these programs provides an objective system of measurement. Objective measurement plays a critical role in the process of designing and building sustainable buildings. 11. Technology and Library Design: Architects need to carefully integrate technology use into all aspects of the infrastructure planning for space, lighting, electrical, and HVAC. Data and power should be available throughout the facility. Appendices 124 60 • Serving Our Public 4.0: Standards for Illinois Public Libraries 12. Serving Our Public 4.0 and other library design standards can provide a starting point for determining library design goals. It is important to note that in terms of library design, the industry is changing so quickly that published standards should be seen as a point of departure rather than a destination. A design team that is versed in the changing library environment and abreast of current trends and technology is your best asset. 125 Serving Our Public 4.0: Standards for Illinois Public Libraries • 61 Appendix K (Facility Management Checklists) Ongoing Building Maintenance Checklist L The library building should be maintained in a clean and sanitary condition at all times. Cleaning schedule can depend on frequency of use, and other factors. L Elevators should be maintained at least annually, and should comply with applicable codes for safety. L Roofs should be maintained at least twice a year or more frequently if required by the warranty. Additional inspection and maintenance work should be performed after every occasion where a contractor performs work on the roof (e.g., a rooftop chiller is replaced). L The building facade should be inspected once a year. L Parking lot resealing and restriping should be performed every one to three years. L HVAC systems should be inspected and maintained at least twice a year (before summer and winter). L Alarm system should be checked for proper operation at least once a year. L Lighting should be inspected and replaced at least once every three months, unless they are inspected on a regular basis by the building staff. In some cases, defective lights must be replaced immediately. This includes exit lights, parking lot lights, and building exterior lights. L Emergency lighting should be checked once a month. L Sprinkler systems should be inspected as required by code, but at least once per year. L Automatic doors should be inspected, adjusted and lubricated as required by code, but at least once every 6 months. Such doors may require more frequent work depending on traffic. L Plumbing—Toilets, domestic water heater, and faucets: These systems should be maintained at least twice per year, including rodding of drain lines. Many components such as toilets may require maintenance on an as-needed basis. Sump pumps and back-up systems should be checked more frequently. L Landscaping should be maintained weekly during season, and at least twice per year for cleanup, trimming, etc. L Landscaping sprinklers should be checked and maintained twice a year. L Carpet mats should be vacuumed on a regular basis, and shampooed at least once per year. Worn, loose, or torn carpeting should be replaced on an as-needed basis. L Hard surface flooring should receive thorough cleaning and/or polishing once per year. L Window cleaning should be performed at least once per year. Appendices 126 62 • Serving Our Public 4.0: Standards for Illinois Public Libraries L Parking garages should be inspected and cleaned on an annual basis. Cleaning should include power washing to remove salt and other deposits. L Other unique features, such a fountains, fireplaces, indoor planters, etc. should also be maintained on an as-required basis. L Emergence generators should be checked for proper operation every week, and serviced as required by manufacturer. L Snow removal should be performed on an as-needed basis (either self-performed or contracted). L Egress paths should be checked once a month to ensure they are maintained open and free of obstructions. L Electrical and mechanical rooms should be checked twice per year to ensure they are kept clean and clear of obstructions to reach the equipment. Building Periodic Repair Checklist L Tuck pointing of masonry: On an as-needed basis. L Sealant repairs (window perimeters, masonry joints, etc.): On a three-to-five year interval. L Interior painting and wall coverings: On an as-needed basis. L Exterior painting including steel members that may corrode such as railings, etc.: Typically, once every three to five years. L Wood and trim components: On an as-needed basis. L Exterior and Interior Signage: Evaluate the appropriateness and condition of your signage once a year. L Windows: Replace broken seals broken glass, caulking and glazing as needed. L Parking lot: Perform patching, sidewalk repairs such as mud jacking, curb repairs, etc. as needed. L Landscaping: Inspect trees and sod replacement every one to two years. L Graffiti removal: Perform on an as-needed basis. L Fencing repairs and painting: Perform on an as-needed basis. Painting is typically required every three to five years. L Hardware: Items such as door knobs, locks, etc. should be repaired on an as-needed basis. 127 Serving Our Public 4.0: Standards for Illinois Public Libraries • 63 Capital Project Checklist *Warranties and professional consultation should determine capital project items. L Parking lot reconstruction (not routine sealing) L Re-roofing L Window replacement L HVAC equipment replacement L Lighting replacements and upgrades L Building additions L Interior remodeling (carpeting, walls, furnishings, etc.) L Utility infrastructure including electrical feeds, cabling, fiber optics, generators, IT infrastructure, technology upgrades L Major facade repairs L Major code upgrades Capital Asset Plan Item List *Any item that is not accounted for in library operating budget should be on this list. L Building structure L Site elements such as parking lots, paving, site furnishings and signs L HVAC systems L Plumbing L Elevators L Building envelope including facade, windows, and roofs L Furnishings Environmentally Friendly Components *The best time to upgrade for energy code conformance is when a library does replacement of library systems. L Roof L Mechanical systems L Windows L Library façade repair or replacement L Lighting/LED L Low-flow/water saving Appendices 128 129 Serving Our Public 4.0: Standards for Illinois Public Libraries • 65 Glossary (including acronyms) 24/7/365 Access to library service(s) 24 hours a day, 7 days a week, 365 days a year. ADA Americans with Disabilities Act. www.ada.gov Adaptive Technologies Adaptive technologies enable disabled persons (visual, hearing, mobility) to utilize products that they would not normally be able to use such as computers, phones, movies, etc. ALA American Library Association. www.ala.org Appropriation Public funds set aside for a specific purpose. An appropriation amount gives the library board of trustees the authority to spend the funds. The appropriation amount includes money that will be spent from all sources—tax levy, state or federal funds, interest, donations and endowments, and other library revenue including but not limited to fines and fees. Audit A systematic examination of the financial records of an organization conducted, as a rule, by an external party to verify the accuracy of and determine conformance to established financial criteria; a written report of such examination. Authentication Authentication is the verification of an individual’s identity. Back Door Referendum The Illinois Compiled Statutes [10 ILCS 5/28-2(f)] defines a back door referendum as the submission of a public question to the voters of a political subdivision, initiated by a petition of voters or residents of such political subdivision, to determine whether an action by the governing body of such subdivision shall be adopted or rejected. Backbone A backbone is a major artery of networked systems. Smaller networks may be attached. Blog A blog is a type of website, typically in journal format, that permits user posts. The posts generally are arranged in chronological order with the most recent post at the top. Boundaries (Library) The library’s legally defined, geographic service area from which the library receives tax support for the provision of library services. Glossary 130 66 • Serving Our Public 4.0: Standards for Illinois Public Libraries Broadband Broadband is high-speed Internet connectivity ranging from 256kbps (kilobits per second) and higher. Budget A plan for conforming expenditures to income. Bylaws A law, ordinance, or regulation made by a public or private corporation, or an association or unincorporated society, for the regulation of its own local or internal affairs and its dealings with others or for the governance of its members. CARLI Consortium of Academic and Research Libraries in Illinois. www.carli.illinois.edu Cataloging Th preparation of bibliographic records in accordance with specific uniform principles. (See also Classification) CD-ROM Compact Disc Read Only Memory. The compact disc format holds text, graphics, and sound much like an audio CD but with different track formats for data. CD-ROMs hold in excess of 600 MB of data, which is equivalent to about 250,000 pages of text or 20,000 medium- resolution images. An audio CD player cannot play CD-ROMs, but CD-ROM players usually can play audio CDs. C.F.R. Code of Federal Regulations. www.gpoaccess.gov/cfr/index.html Classification Arrangement of bibliographic records by specific numbers and letters in accordance with a systematically predetermined and arranged schedule, generally by subject matter. Two commonly known and used schedules are the Dewey Decimal System and the Library of Congress Classification. (See also Cataloging) Collection Management The continuous review and evaluation of the library’s collection to ensure that the collection is current, relevant, and useful. Conditioned Power Conditioned power is electrical service that is protected from line noise, voltage surges and spikes, brownouts, and blackouts. Conflict of Interest The Public Officers Prohibited Activities Act [50 ILCS 105] delineates areas with which public officers must comply in order to avoid conflicts of interest. 131 Serving Our Public 4.0: Standards for Illinois Public Libraries • 67 Cooperative Collection Development A system for coordinating selection and purchase of materials between two or more libraries in order to avoid unnecessary duplication, complement the collections of participating libraries, and utilize public funds in a responsive manner. Corporate Authority The aggregate body of officers of a municipality vested with the authority in regard to the particular matters referred to by statute. CREW Continuous Review, Evaluation, and Weeding. An ongoing process of evaluating and weeding collections as detailed in Belinda Boon’s The CREW Method: Expanded Guidelines for Collection Evaluation and Weeding for Small and Medium Sized Public Libraries (Texas State Library, 1995). www.tsl.state.tx.us/ld/pubs/crew/index.html Distribution Closet A room containing equipment racks filled with hubs and patch panels for arranging connections. Download The process of transferring a file from a computer on the Internet to your own computer. Things you might download include software, images, email, music, videos, podcasts, etc. EEOC Equal Employment Opportunity Commission. www.eeoc.gov/ E-Rate The Schools and Libraries Program of the Universal Service Fund, commonly known as “E-Rate,” is administered by the Universal Service Administrative Company (USAC) under the direction of the Federal Communications Commission (FCC), and provides discounts to assist most schools and libraries in the United States to obtain affordable telecommunications and Internet access. www.usac.org/sl/ FICA Federal Insurance Contribution Act. FICA is the tax provisions of the Social Security Act, as they appear in the Internal Revenue Code. www.ssa.gov Firewall A firewall is a collection of security measures designed to prevent unauthorized electronic access to a networked computer system. FTE Full-time equivalent; full-time employee. Hardware Hardware is computer components such as the monitor, keyboard, central processing unit (CPU), mouse, etc. Glossary 132 68 • Serving Our Public 4.0: Standards for Illinois Public Libraries Hub A passive device for splitting LAN signals and distributing them among multiple computers, servers, and other network-attached devices. HVAC Heating Ventilating Air Conditioning. ILA Illinois Library Association. www.ila.org ILCS Illinois Compiled Statutes. www.ilga.gov/legislation/ilcs/ilcs.asp Ill. Comp. Stat. Ann. Illinois Compiled Statutes Annotated. Published by LexisNexis. ILLINET Illinois Library and Information Network. ILLINET INTERLIBRARY LOAN CODE The interlibrary loan code governs resource sharing among ILLINET members. www. cyberdriveillinois.com/departments/ library/libraries/pdfs/illcode.pdf IMRF Illinois Municipal Retirement Fund. IMRF is established under statutes adopted by the Illinois General Assembly and governed by a board of seven trustees who must also be participating members. Many, but not all, Illinois public libraries participate in IMRF. Both employers and employees contribute to IMRF. www.imrf.org Interlibrary Loan Interlibrary loan is the process by which a library requests material from, or supplies material to, another library. The purpose of interlibrary loan is to obtain, upon request of a library user, material not available in the user’s local library. Internet Internet is an international network of computer networks. I-Share I-Share is the online union catalog for CARLI member libraries and is a statewide resource- sharing database. www.vufind.carli.illinois.edu/all/vf/ LAN Local Area Network, or collection of interconnected computers, servers, and hubs within an organization. Multiple LANs linked together form a WAN, or Wide Area Network. LLSAP Local Library System Automation Programs. Each regional library system’s cooperative resource sharing (union catalog, OPAC, interlibrary loan) program for member libraries. 133 Serving Our Public 4.0: Standards for Illinois Public Libraries • 69 MARC Machine Readable Cataloging. The MARC formats are standards for the representation and communication of catalog records in computerized formats. www.loc.gov/marc/ MLS/MLIS Master’s in Library Science degree/Master’s in Library and Information Science degree. Nonresident Fee Cards Nonresidents are persons who reside outside of a tax-supported library’s legal service area and, therefore, are not being assessed a tax for public library service. Public library boards may choose to extend public library services to nonresidents through a nonresident fee. Municipal libraries: 75 ILCS 5/47(12) and Public Library Districts: 75 ILCS 16/30-55.60. OCLC Online Computer Library Center. OCLC is an international cataloging and resource-sharing database. www.oclc.org OPAC Online Public Access Catalog. An OPAC is an online card catalog accessible to the public. Open Captioning Open captioning is on-screen text descriptions that display a video’s dialogue. Open Meetings Act The Open Meetings Act [5 ILCS 120] is an Illinois law that details conduct of meetings for municipal/governmental agencies. OSHA Occupational Safety and Health Administration. OSHA is the main federal agency charged with the enforcement of safety and health legislation. www.osha.gov PLA Public Library Association, a division of the American Library Association. www.pla.org Podcast A podcast is a digital recording made available on the Internet for downloading to a personal audio player, including video as well as audio files. Podcast is derived from a combination of “broadcasting” and “iPod.” Premises Wiring Premises wiring is the communications cabling within a building or individual office/tenant space. Reciprocal Borrowing A form of cooperative agreement between two or more libraries allowing their users onsite circulation/borrowing privileges at another library. Glossary 134 70 • Serving Our Public 4.0: Standards for Illinois Public Libraries Referendum A referendum is the submission of a proposed public measure or law to the vote of the people for ratification or rejection. Illinois law prescribes the details for submission of public questions. Remote Access Remote access is the ability for a library patron to access via computer various library resources (the library catalog, website, electronic databases, etc.) 24/7/365. Riser (Management) Riser (management) is the connections from the building backbone to separate multiple departments, typically in multistory buildings. Router A router is a special purpose, active switching device that links a LAN to a backbone or links multiple LANs to a WAN. Leading router vendors include Cisco, Nortel, and 3Com. RSS Feeds RSS feeds are a method of describing news or other web content that is available for “feeding” (distribution or syndication) from an online publisher to web users. Server A server is a computer designated as a shared resource on a LAN. Leading server vendors include Gateway, IBM, Compaq, Dell, and Hewlett-Packard. Software Computer programs that operate the computer system itself as well as user programs that enable the creation and manipulation of data. Structured Cabling Structured cabling is a complete system of wiring, connecting devices, and installation standards certified to deliver a specified data-transmission speed over a LAN. System Integrator (SI) Like a general contractor for computer systems, a system integrator (SI) procures and installs all the structured cabling, servers, computers, and software for a LAN. TDD Telecommunications Device for the Deaf. See TTY. TRS Telecommunications Relay Service. With TRS, an operator types what the caller says, and the person being called reads the text on a TTY. In turn, the person being called responds via TTY, and the operator reads the text aloud to the caller. TTY TTY is a text telephone that enables the deaf, hard of hearing, and speech-impaired to communicate via text messaging. A TTY is needed at both conversation points. 135 Serving Our Public 4.0: Standards for Illinois Public Libraries • 71 United for Libraries/ALTAFF Association for Library Trustees, Advocates, Friends and Foundations, a division of the American Library Association. www.ala.org/united/ U.S.C. United States Code. www.gpoaccess.gov/uscode/index.html Virtual Private Network (VPN) A virtual private network is a private network built within a public network. Virtual Reference Virtual reference is a 24/7/365 collaborative web-based reference service among libraries designed to meet users’ reference needs through electronic means (email, chat, instant messaging, etc.). Voice Relay See TRS. WAN Wide Area Network. A WAN is multiple LANs linked together by physical or virtual connections. Website A website is an entire collection of web pages and other information (such as images, sound, and video files, etc.) gathered and made available through what appears to users as a single web server. Each website is usually hosted on the same server (computer) and is maintained by the same individual, group, or organization. Wi-Fi Wireless networking technology. Wiki A wiki is a web page or collection of web pages designed to enable anyone who accesses the wiki to contribute or modify content. Wikipedia Wikipedia is a free, multilingual web-based encyclopedia project operated by the nonprofit Wikimedia Foundation. Its name is a combination the words wiki (a technology for creating collaborative websites) and encyclopedia. Volunteers around the world have collaboratively written Wikipedia’s 30+ million articles, and almost all of its articles can be edited by anyone who can access the Wikipedia website. www.wikipedia.org Wire Management A system of raceways, cable trays, and/or ducts to consolidate and organize cables within and between equipment racks or office furniture. Glossary 136 33 W. Grand Ave. Suite 401 Chicago, Illinois 60654-6799 312-644-1896 Fax 312-644-1899 www.ila.org 137